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Job DescriptionDescription: Regional Operations Support Manager Location: Remote but must reside near one of our current locations in the North Region. Elizabethtown, Kentucky; Lexington and Kernersville, North Carolina; and the Virginia/Maryland Area. Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future. Position Summary: The Regional Operations Support Manager partners with local General/Line Managers to audit, coach, and optimize operations to maximize regional Gross Margin and EBITDA without holding direct line authority. Duties/Responsibilities: • Margin Improvement & Cost Control, • EBITDA Optimization: Implement regional cost-containment strategies to aggressively improve gross margins and center EBITDA., • Labor Efficiency: Conduct ticket dives, audit timecard adherence, OT hours, labor efficiency, dispatch efficiency, and technician utilization rates to reduce direct labor costs., • Service Pricing Integrity: Enforce standardized multi-trade flat-rate pricing guides to minimize field discounting and protect gross margins. Audit Pricebook Pro services and tasks to ensure correct pricing, • Warehouse and Inventory: Oversee warehouse controls to minimize inventory and ensure proper truck stock and replenishment processes. Coach on correct inventory and count processes. Leverage vendor partnerships when possible., • Process Adherence & Operational Execution, • Playbook Implementation: Ensure adherence to SoOps operational blueprint across dispatching, sales, and service., • CRM Accountability: Mandate 100% data compliance within ServiceTitan to ensure accurate regional reporting and KPIs., • Non-Productive jobs Mitigation: Audit diagnostic and installation quality protocols to lower recall and return work rates, reduce $0 jobs and diagnostic only jobs and protect labor margins., • Safety Enforcement & Risk Mitigation, • Zero-Incident Culture: Ensure safety training completion and adherence to safety protocols through collaboration with General Managers/Line Managers/and safety captains, OSHA compliance checks, and EPA refrigerant logging across all branches., • Fleet Accountability: Monitor GPS tracking and telematics data to enforce safe driving, reduce fuel costs, and limit vehicle liabilities., • Field Audits: Conduct unannounced multi-trade job site inspections to ensure strict PPE usage and code-compliant installations., • AR Reduction & Cash Flow Optimization, • Collection at Time of Service: Enforce a strict "COD" (Cash on Delivery) policy, requiring field technicians to collect 100% payment upon job completion., • Financing Penetration: Drive technician adoption of consumer financing programs at the kitchen table to boost average tickets and ensure instant funding., • Aging AR Resolution: Partner with branch managers to clear residual 30/60/90-day outstanding balances and streamline invoicing workflows. Additional duties as assigned, • Education and Experience:, • 5+ years of multi-site operations experience or proven track record of operational excellence ideally within a home services platform., • Turnaround Track Record: Proven success transforming underperforming branches into high-margin, highly compliant business units., • Fluent with Microsoft Word, Excel and PowerPoint., • High School diploma or GED preferred. Required Skills/Abilities: • Data-Driven Leadership: Ability to dissect P&L statements, identify margin leakage, and quickly execute corrective action plans., • Change Management: Strong leadership presence to overcome technician push back and drive adoption of processes., • Tech Stack Mastery: Advanced proficiency in ServiceTitan, fleet telematics, and real-time financial dashboards., • Ability to easily cultivate strong rapport with customers and co-workers, • Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion, • Work well independently & with integrity in a structured yet relaxed environment, • Enjoy patiently, empathetically helping others, • Valid driver license with acceptable driving record is required; extensive travel is required including overnight travel., • Excellent written and verbal communication skills. The physical requirements of this job include: • Perform work while sitting and/or standing at an individual workstation or office, • Communicate verbally via phone or other communication device., • Ability to stand, walk and sit; talk or hear, both in person and by telephone, • Use hands to type, handle or feel objects or controls; reach with hands and arms., • Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds., • Work is usually performed at various business locations., • Extensive travel required, including overnight travel., • Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job. Benefits We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training and growth plans. Come be a part of the team our customers call the finest in the industry. • Reliable, Year-Round Work, • Weekly Paychecks, • Paid Time Off and Paid Holidays, • Comprehensive Medical, Dental and Vision Benefits, • Company Matched 401k Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization. Requirements:

Job Description Position Objective: The Reimbursement Specialist researches and investigates drug or treatment specific coverage and benefits to assist MDOs (medical doctors’ offices). Accountability: The incumbent will report to the Program Manager. Essential Functions: • Handles benefit request investigations submitted by MD offices. Investigations to be conducted via test claim, eBV and/ or phone., • Contacts insurance companies directly to obtain patient’s specialty pharmacy and prescription benefits., • Updates pharmacy claim processing info i.e. BIN, PCN, ID and Group numbers in the patient record., • Document detailed pharmacy benefit results with the appropriate information regarding patient’s pharmacy benefits and network pharmacy details according to the established triage rules and procedures., • Handling, detecting and fixing errors within the system to ensure proper benefit retrieval., • Identify and escalate priority issues to the Case Manager or Program Manager., • Route information and coverage results appropriately to the Case Manager., • Follow up on Prior authorization status as required based on business rules., • Document all call information according to standard operating procedures., • Review referral and case for information accuracy and completeness, including but not limited to, patient demographics, pharmacy card processing information, prescription quantity, dose, directions and diagnosis code., • Document missing information if any and relay to the Case Manager for HCP or patient outreach as needed., • Performs other duties as assigned by the Program Manager or the Team Lead. Knowledge, Skills & Abilities: Associate’s degree or equivalent from a two-year college, technical school or certificate program in pharmacy and/or healthcare, preferred. High School Diploma or GED, required. 1-2 years' experience in pharmacy or insurance verification environment (i.e. hub services, pharmacy, doctor's office, health plan member services, etc.), required. Experience in pharmacy benefit investigation, retail pharmacy or specialty pharmacy adjudication, required. Knowledge in call center telephony technology High level of customer service, interpersonal skills, and highly effective in working objectively with a diverse group of people. Excellent verbal/written communication skills, self-discipline, and attention to detail. Proficient in data entry, computer skills, and able to learn the department’s software system. Must be a team player willing to accept organizational and team goals, and function with minimal supervision. Maintain HIPAA patient confidentiality, as well as discretion regarding proprietary company information. Adaptable, able to shift gears and focus based on company and team needs.

Job DescriptionCompany Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Job Description The bpro Business Development Manager will be thoroughly familiar with the U.S. automotive aftermarket. Their primary focus will be on selling bpro products to OEM Dealerships, independent installers, and fleets. The position requires full-time travel. The bpro Business Development Manager responsibilities include assisting Dealers in inventory management & analysis of bpro products along with outside sales support for assigned Dealerships. Day to Day Responsibilities BDMs will be scheduled in advance to travel with to Dealers to sell and support bpro products Acting on behalf of the Dealers, BDMs will coordinate and communicate marketing and sales programs and related features including technician training, technical support, local product promotions and Dealer-funded related details Will be expected to exercise initiative to follow-up on sales calls and "close" sales as authorized by Dealers Will be required to understand high level OEM Dealer organization and aftermarket strategy Will be required to submit daily sales call reports including number of planned/actual customer visits; sales results by product and description of call/next steps using TrackIT and Excel Will provide recommendations on product line expansion, pricing opportunities, market trends from the advanced analytics and data reporting system Will work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets in need of coverage Sales Contacts - Minimum contacts per representative: One “face to face” contact with the assigned dealer every 30-45 days One phone contact with every servicing dealer weekly Participate in standard meetings with OEM Business Center personnel Return all emails and phone calls within 24 hours All contacts will be logged in TrackIt The MSXI PMO will manage the implementation schedule, dealer contact reports, conducting post-visit surveys and compiling/reporting survey results BDMs will be equipped with a company laptop The client will provide access to internal network and additional program support components Qualifications Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific Stellantis dealer experience preferred Experience in wholesale automotive parts sales, management and customer requirements Prior aftermarket territory sales management, training, coaching and consulting preferred Must possess excellent communication, presentation and negotiation skills Must be highly interpersonal with team-building and participative management skills Proficient with PC, Dealer/IRF Management Systems and Microsoft Office applications Requires self-starter with ability to work under minimal supervision Education and/or Experience Bachelor's degree in related field or minimum 7 years equivalent experience Familiarity with the following automotive operations: Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments Basic understanding of automobile repair and technology Experience with management of and selling wholesale automotive parts Language Skills Candidate must professional level communications abilities in English and any other languages as required by the project client Computer Skills High level of proficiency with PC and Microsoft applications including; Outlook, Excel, Word, and PowerPoint presentations Candidate must possess demonstrated competency in Mopar /Dealer/Distributor specific software applications as required by the client Strategic Skills Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings Comprehensive experience in wholesale parts business planning and marketing highly preferred Tactical Skills Candidate must be able to execute outlined program components such as training, reporting, merchandising, marketing, group facilitation and product demonstration abilities Process Skills Candidate must be proficient in all areas of process development, mapping, evaluation and execution Reasoning Ability Candidate must be capable of formulating business decisions based on a logical reasoning approach and offering a solution based outcome to all situations Self-Starting Abilities Must possess a demonstrated ability to operate successfully in business environment with limited management oversite with demonstrated teamwork abilities Physical Demands Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific Stellantis dealer experience preferred Experience in wholesale automotive parts sales, management and customer requirements Prior aftermarket territory sales management, training, coaching and consulting preferred Must possess excellent communication, presentation and negotiation skills Must be highly interpersonal with team-building and participative management skills Proficient with PC, Dealer/IRF Management Systems and Microsoft Office applications Requires self-starter with ability to work under minimal supervision Education and/or Experience Bachelor's degree in related field or minimum 7 years equivalent experience Familiarity with the following automotive operations: Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments Basic understanding of automobile repair and technology Experience with management of and selling wholesale automotive parts Language Skills Candidate must professional level communications abilities in English and any other languages as required by the project client Computer Skills High level of proficiency with PC and Microsoft applications including; Outlook, Excel, Word, and PowerPoint presentations Candidate must possess demonstrated competency in Mopar /Dealer/Distributor specific software applications as required by the client Strategic Skills Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings Comprehensive experience in wholesale parts business planning and marketing highly preferred Tactical Skills Candidate must be able to execute outlined program components such as training, reporting, merchandising, marketing, group facilitation and product demonstration abilities Process Skills Candidate must be proficient in all areas of process development, mapping, evaluation and execution Reasoning Ability Candidate must be capable of formulating business decisions based on a logical reasoning approach and offering a solution based outcome to all situations Self-Starting Abilities Must possess a demonstrated ability to operate successfully in business environment with limited management oversite with demonstrated teamwork abilities Physical Demands Candidate must possess the physical capabilities necessary to accomplish the tasks assigned to the program including but not limited to; assembling merchandising displays, delivery of marketing materials, multi-day travel, extended periods of physical activity during training seminars and ability to lift a minimum of 50 lbs. without sustaining injury. Additional Information Work Environment Position is full-time Up to 90% overnight travel required Able to accommodate working from a home office location MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

Job DescriptionDescription: The Operations Manager is responsible for the effective and efficient operation of the Operational Service Center. This role provides leadership, direction, and oversight to all assigned field staff, ensuring adherence to company policies, procedures, and core values. Requirements: Primary Responsibilities • Lead Field Supervisors in delivering Environmental Contracting Services in alignment with company standards., • Foster and maintain a strong safety culture by ensuring compliance with company core values, OSHA regulations, and safety initiatives in coordination with the Director of Health and Safety., • Provide consistent accountability, coaching, and immediate performance feedback to operational staff., • Develop, implement, and monitor Performance Improvement Plans (PIPs) to ensure field staff meet established performance expectations., • Manage controllable operating expenses—including labor, materials, and equipment—to maintain profitable operations., • Partner with Project Management to define project scope and ensure execution aligns with client contracts., • Model and reinforce the company’s core values: Safety, Integrity, Accountability, and Quality., • Support the Operations Coordinator in onboarding new field employees, ensuring they understand job responsibilities, safety requirements, documentation processes, and on-call expectations., • Conduct annual performance reviews for all Field Staff, providing balanced feedback and establishing goals and training plans for the upcoming year., • Maintain strong client relationships by proactively addressing concerns and ensuring high-quality service delivery., • Spend 30–50% of work time in the field to monitor job site safety and quality., • Collaborate with the Waste Manager to ensure strict compliance with all regulations governing hazardous and non-hazardous materials., • Lead and participate in monthly operations meetings to strengthen team leadership and communication., • Take ownership of personal professional development to support continuous improvement. Expected Results • Maintain rolling turnover at or below 15%., • Maintain unbillable expectations, • Achieve zero environmental agency violations., • Achieve zero reportable OSHA injuries. Qualifications • Excellent written and verbal communication skills., • Strong proficiency in Microsoft Word, Excel, and PowerPoint., • Proven ability to lead a team of 4–6 direct reports., • Demonstrated ability to set and achieve high performance standards., • Valid driver’s license with a clean MVR and background check., • Ability to work a flexible schedule, including weekends and 24-hour on-call availability., • Strong commitment to Safety, Quality, Integrity, and Teamwork., • OSHA 40-hour and related safety training preferred., • Prior managerial experience in environmental or general contracting required. Physical Requirements • Ability to lift up to 60 lbs., • Ability to wear a respirator., • Ability to work in extreme weather conditions., • Ability to stand and perform physical tasks for extended periods., • Frequent sitting, standing, walking, grasping, and reaching., • Manual dexterity to operate computers and related equipment., • Ability to travel for client meetings as needed., • Ability to participate in training sessions, presentations, and meetings., • Willingness to work overtime to meet project deadlines. Additional Requirements Lewis will provide a comprehensive medical exam, enrollment in the company’s random drug and alcohol program, OSHA 40-hour CFR 1910.120 HAZWOPER training, and other job-specific training required for daily operations. Lewis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job DescriptionDescription: Regional Operations Support Manager Location: Remote but must reside near one of our current locations in the Mid-Atlantic Region. Jacksonville, FL; Ocean Isle Beach and Raleigh, North Carolina; Greer and Myrtle Beach, South Carolina; Douglasville and Atlanta, Georgia Area. Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future. Position Summary: The Regional Operations Support Manager partners with local General/Line Managers to audit, coach, and optimize operations to maximize regional Gross Margin and EBITDA without holding direct line authority. Duties/Responsibilities: • Margin Improvement & Cost Control, • EBITDA Optimization: Implement regional cost-containment strategies to aggressively improve gross margins and center EBITDA., • Labor Efficiency: Conduct ticket dives, audit timecard adherence, OT hours, labor efficiency, dispatch efficiency, and technician utilization rates to reduce direct labor costs., • Service Pricing Integrity: Enforce standardized multi-trade flat-rate pricing guides to minimize field discounting and protect gross margins. Audit Pricebook Pro services and tasks to ensure correct pricing, • Warehouse and Inventory: Oversee warehouse controls to minimize inventory and ensure proper truck stock and replenishment processes. Coach on correct inventory and count processes. Leverage vendor partnerships when possible., • Process Adherence & Operational Execution, • Playbook Implementation: Ensure adherence to SoOps operational blueprint across dispatching, sales, and service., • CRM Accountability: Mandate 100% data compliance within ServiceTitan to ensure accurate regional reporting and KPIs., • Non-Productive jobs Mitigation: Audit diagnostic and installation quality protocols to lower recall and return work rates, reduce $0 jobs and diagnostic only jobs and protect labor margins., • Safety Enforcement & Risk Mitigation, • Zero-Incident Culture: Ensure safety training completion and adherence to safety protocols through collaboration with General Managers/Line Managers/and safety captains, OSHA compliance checks, and EPA refrigerant logging across all branches., • Fleet Accountability: Monitor GPS tracking and telematics data to enforce safe driving, reduce fuel costs, and limit vehicle liabilities., • Field Audits: Conduct unannounced multi-trade job site inspections to ensure strict PPE usage and code-compliant installations., • AR Reduction & Cash Flow Optimization, • Collection at Time of Service: Enforce a strict "COD" (Cash on Delivery) policy, requiring field technicians to collect 100% payment upon job completion., • Financing Penetration: Drive technician adoption of consumer financing programs at the kitchen table to boost average tickets and ensure instant funding., • Aging AR Resolution: Partner with branch managers to clear residual 30/60/90-day outstanding balances and streamline invoicing workflows. Additional duties as assigned, • Education and Experience:, • 5+ years of multi-site operations experience or proven track record of operational excellence ideally within a home services platform., • Turnaround Track Record: Proven success transforming underperforming branches into high-margin, highly compliant business units., • Fluent with Microsoft Word, Excel and PowerPoint., • High School diploma or GED preferred. Required Skills/Abilities: • Data-Driven Leadership: Ability to dissect P&L statements, identify margin leakage, and quickly execute corrective action plans., • Change Management: Strong leadership presence to overcome technician push back and drive adoption of processes., • Tech Stack Mastery: Advanced proficiency in ServiceTitan, fleet telematics, and real-time financial dashboards., • Ability to easily cultivate strong rapport with customers and co-workers, • Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion, • Work well independently & with integrity in a structured yet relaxed environment, • Enjoy patiently, empathetically helping others, • Valid driver license with acceptable driving record is required; extensive travel is required including overnight travel., • Excellent written and verbal communication skills. The physical requirements of this job include: • Perform work while sitting and/or standing at an individual workstation or office, • Communicate verbally via phone or other communication device., • Ability to stand, walk and sit; talk or hear, both in person and by telephone, • Use hands to type, handle or feel objects or controls; reach with hands and arms., • Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds., • Work is usually performed at various business locations., • Extensive travel required, including overnight travel., • Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job. Benefits We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training and growth plans. Come be a part of the team our customers call the finest in the industry. • Reliable, Year-Round Work, • Weekly Paychecks, • Paid Time Off and Paid Holidays, • Comprehensive Medical, Dental and Vision Benefits, • Company Matched 401k Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization. Requirements:

Job Description Customer Development Specialist (Outbound Call Center Customer Service and Sales) Location: Orlando, FL Reporting to: National Sales Manager What You'll Do Job Summary: We are seeking a motivated and enthusiastic Customer Development Specialist to join our team. The ideal candidate will enjoy engaging with customers over the phone, understanding their concerns, and helping to increase sales. This role involves gathering feedback on issues and communicating them to senior leadership to improve overall operations and customer service. You will be responsible for maintaining and growing relationships with key customers, ensuring high levels of customer satisfaction, and supporting sales initiatives. Key Responsibilities: • Provide exceptional customer service and build strong relationships with customers., • Make outbound calls to existing and potential customers to understand their needs and concerns., • Gather and document customer feedback on issues and concerns, and maintain accurate records of customer interactions and sales activities., • Address concerns effectively, fostering long-term relationships, and problem solve to fix issues., • Communicate customer feedback to senior leadership to drive operational improvements., • Identify opportunities to increase sales by offering relevant products or services., • Process orders, track shipments, maintain accurate records, and assist with pricing, quotes., • Achieve and exceed targets and performance metrics. What You'll Need Minimum Qualifications • Strong verbal and written email communication skills, • Prior call center, customer service relations, and/or sales experience, • Proficiency with Microsoft Office and email, • Comfortable in a fast-paced environment, and open to learning and adapting, • Must be able to work in a team environment, • Proactive and customer-focused approach, • Must have reliable transportation and be able to commute to the Orlando site as required, • Must have the ability to work in a Call Center environment where frequent interruptions may occur., • Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations, • Able to lift minimum of 30 lbs for trade show material and product Preferred Qualifications • Prior experience in outbound sales or account management preferred, • CRM experience preferred, • Prior automotive experience is not essential, but would be helpful

Job Description Reports to: Regional Manager Location: Store Location Are you passionate about developing talent and creating an environment focused on outstanding customer experience? Do you have an entrepreneurial spirit and you’re looking for your next big career move? At Stanton Optical we call our store managers Brand Managers because we empower our store leaders to manage all aspects of the business within the 4 walls of their location, with an entrepreneurial spirit. As a Brand Manager, you will act as a brand ambassador for the organization; building, guiding and inspiring high-performing teams in a fastpaced, fun and collaborative environment. You will do this all while preparing yourself to take the next step in your career with our tremendous growth opportunities. About us: Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include: Vision: Modernizing the eye care experience for all people Mission: Making eye care easy Values: iCARE Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments. Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas. Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results. Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy. Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve. Why join our winning team? • We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation’s top optical retailers., • We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business., • Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more., • Paid time off that increases with seniority, • Professional development and promotion opportunities, • Employee recognition programs, • Employee Assistance Program (EAP), • Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!, • We offer competitive variable compensation opportunities and commission on sales., • Work with an amazing team! Duties & Responsibilities: Lead store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates. Building strong partnership with Clinical services. Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals. Communicates effectively and builds a strong partnership with the Support Center and Human Resources. Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time. Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc. Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance. Other duties as assigned and required. Key Qualifications You have an associates degree or 2 years of store management experience. Having a valid ABO/NCLE Certification as required by state law is preferred. Must be willing to earn certification within the first year of employment. You have demonstrated leadership ability with at least three years of experience in a fast paced retail environment. You have the skills necessary to communicate effectively with a diverse group of people. You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment. You’re knowledgeable on talent acquisition, talent development and HR processes. Are you the perfect fit? Do you share our vision of modernizing eye care for all people and making eye care easy? Do you have an associates degree or 2 years of store management experience? Are you passionate about outstanding customer/patient care and eager to share that passion with others? Do you have a strong interest in learning, embracing and fostering innovation among your team? Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company? Do you have schedule flexibility? Work hours will be determined based on business needs Are you knowledgeable about MS Word, Google Docs, etc? Optical experience is a plus. Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances. If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Cox Fleet keeps your fleet moving! Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country. Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. Cox Fleet is currently hiring a Sr. Shop Diesel Technician to join our team to support future growth of the Company. If you're looking for a new place to call home, we would love to talk with you! The Sr. Shop Diesel Technician will be responsible for performing licensed DOT inspections, Preventative Maintenance inspections, light and advanced repairs, advanced mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. Heavily relied upon for advanced diagnostics and triage of complicated repairs by Shop Diesel Technician I/II. A successful Sr Shop Diesel Technician complies with all company policies and achieves high level performance metrics. • Always follow and comply with safe operating practices and procedures., • Independently determining parts required for each job and interact with the Shop Parts Department to obtain., • Maintain a clean and safe work environment. Assist in cleanup at the end of each day for tools, parts, and equipment., • Applies knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job., • Work with Service Writer to assess customer needs, providing information or assistance, resolving their problems, or satisfying their expectations, • Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations., • Act with integrity, demonstrate honesty and keep commitments. Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards., • Perform scheduled preventative maintenance ("PM"), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a Shop environment., • Occasionally, travel and perform work at customer location., • Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment., • Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lifts and jacks., • Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company issued device and/or Karmak application., • Accurately complete DOT forms and all other forms of documentation in timely fashion., • Maintain a high level of productivity and be able to work within or close to most Standard Repair Times., • Communicate with Shop Manager and support team to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes., • Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT., • Participate and complete all-in company required safety training., • Maintain Shop assigned service trucks, conduct safety checks and daily pre/post trip inspections., • Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc., • Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc., • Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives., • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges., • Assist Shop Diesel Technician I with diagnostics., • Support Shop Diesel Technician I/II in obtaining correct parts for each job., • Advises Shop Diesel Technicians I & II on technical issues., • Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives, and make recommendations., • Assist Shop Diesel Technician I/II with diagnostics., • Perform advanced diagnostics and triage of complicated repairs by Shop Diesel Technicians I/II., • High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience; or 7 years' experience in a related field., • Possess and supply a set of hand tools necessary to perform required job duties., • Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months., • This position follows regulations issued by the Department of Transportation's (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment., • A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in lieu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required., • Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older., • Safe drivers needed; valid driver's license required. Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File., • Understand the implications of new information for both current and future problem-solving and decision-making., • Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work, • Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks., • Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups., • Ability to determine the type of tools and equipment needed., • Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer., • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems., • ASE T8 (PMI) certification, • ASE 608/609 certification*, • ASE T2 (Diesel Engines) certification, • ASE T3 (Drivetrain) certification, • ASE T4 (Brakes) certification, • ASE T5 (Suspension) certification, • ASE T6 (Electrical and Electronic Systems), • ASE T7 (HVAC) certification, • ASE A8 (Engine Performance) certification, • ASE L1 (Advanced Engine Performance Specialist), • ASE L2 (Electronic Diesel Engine Diagnosis Specialist) certification, • Weekly pay get paid every Friday for added convenience and financial flexibility, • Safety Boots & Safety Glasses reimbursement, • Uniforms provided with laundry service where available, • Technical training provided to advance your career, • Dedicated career path 'Over 50% of our front-line managers are promoted from within

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Banking Specialist within PNC's Retail Branch organization, you will be based from our ALTAMONTE SPRINGS BUSINESS CENTER, located at: 900 West State Road 436 in Altamonte Springs, Florida 32714-2902. PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Acquires and expands share of wallet for Consumer and Business Banking opportunities under 2MM in sales revenue. Achieves business results through leadership of and productive collaboration with a wide range of ecosystem partners. Responsible for proactive lead generation and appointments conducted inside and outside of branch. Delivers a differentiated client experience from acquisition through onboarding and servicing. Proactive lead management and referral generation--Leverages experience and acquired knowledge of bank products and services and positions appropriately to grow share of wallet and attract new consumer and business households. Responsible for managing and growing Business Banking relationships under 2MM in sales revenue. Takes action, using client information from various sources and translates to actionable sales strategy and tactics. Generates quality referrals to ecosystem partners. Leverages tools and protocols to maximize business results. Develop ecosystem leadership inside and outside of the branch as a COI. Works across a broad range of ecosystem partners, including PNCWM, PNC Private Bank, Business Banking and Mortgage. Identifies the resource or team of resources best equipped to meet client needs and introduces the client accordingly. Holds partners accountable for routine updates and referral follow up. Client experience and Hospitality management--differentiates the client experience through advanced conversation skills. Delivers client well-being through tailored solutions aligned with clients' wholistic needs, including deposits, lending, cash management, payments, and investing. Solves clients' problems courteously and with urgency, escalating where necessary. Acts as an advocate for clients and prospects across product, support, operations or other departments within PNC, identifying trends and unique needs of the client. Works with branch team to help them identify consumer and business banking opportunities to create referrals. Works closely with the Branch Manager and Business Banker to follow up on independent opportunities to expand share of wallet with consumer and business clients. Creates client loyalty and grow client share of wallet through a differentiated client experience. Performs lobby engagement activities to connect with clients and position PNC products to meet their needs. Educates clients on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions., • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Banking Products, Business Acumen, Customer Experience Management., Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Prospecting., Selling., Understanding Customer Needs Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Bachelors No Required Certification(s) Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. This position requires the ability to serve as a Notary Public in the applicable state. PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell's... • Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners)., • Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting., • Campbell's offers unlimited sick time along with paid time off and holiday pay., • If in WHQ free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store., • Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually., • Campbell's has a variety of Employee Resource Groups (ERGs) to support employees. How you will make history here... The Key Account Manager (KAM) is responsible for managing customer relationships, sales volume activities and improving in-store execution and visibility of our portfolio. The KAM is responsible for reaching targets and goals set for the designated sales area. The KAM establishes, maintains and expands customer base while monitoring sales execution and opportunities for each account within their geography. The KAM will review analyses and keep up to date with current market trends and customer needs. The KAM is responsible for developing and elevating our portfolio in order to grow share with their regional customers and key decisionmakers across the market. What you will do... • Accountable for the ongoing development of customer specific plans that lead to the achievement of annual operating plan objectives, specifically share of display and continued growth of our brands., • Achieve or exceed customer sales objectives through personal impact., • Build winning relationships through consistent compression selling to customer area decisionmakers at the regional and store level., • Responsible for effective communication to elevate execution through our internal processes., • Communicate in a timely manner, • Collaborate with all key stakeholders as needed, • Provide feedback upstream to Customer team for more effective program planning in the future, • This is to include, but not limited to, period promotions, pricing, display execution, merchandising activity, service opportunities, and period results, • Identify and lead store level execution of growth activities of new opportunities to build our business., • Manage the development and sell-in of field activated promotions such as secondary location placement, displays, and shelf space working with the Retail Operations Manager, Director of Operations and local Field Sales team., • Build and improve region capability for upselling in-store and compression selling across Market Sales Leads, Market Development Leaders and Zone Sales Managers (role play)., • Ongoing assessment, identification, and communication of competitive activities., • May perform other duties as required to deliver the business goals of the company. Job Complexity/Scope: • Must maintain focus on core accounts to drive consistent call coverage, while also identifying incremental opportunities to improve the strength of the region business plan through upselling to broader accounts, • Manage customer situations and respond promptly to customer needs within 24 hours., • Solicit customer feedback to improve service and respond to requests for service and assistance., • Demonstrate high level of customer service, identifying and responding actively and with sensitivity to the needs of all internal and external customers., • Must be able to plan, pre-sell, communicate, and execute store level promotions with specific and clear details., • Foster quality focus in others and work to improve processes, products and services., • Ability to build morale and group commitments to goals and objectives and support everyone's efforts to succeed. Who you will work with... Key members of the DSD Snacks organization. What you bring to the table... (Must Have) • B.A. required, • Minimum of 4 years of relevant experience What you bring to the table... (Nice to have) • Advanced Microsoft skills including Excel and PowerPoint, • Strong verbal and written communication skills, • Problem solving skills, • Strong technical and analytical skills, • Ability to travel as needed within district, to company meetings, company training and other regions as business needs demand. Compensation and Benefits: The target base salary range for this full-time, salaried position is between $89,400-$122,900. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package. The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

The Operations Manager is responsible for the effective and efficient operation of the Operational Service Center. This role provides leadership, direction, and oversight to all assigned field staff, ensuring adherence to company policies, procedures, and core values. • Lead Field Supervisors in delivering Environmental Contracting Services in alignment with company standards., • Foster and maintain a strong safety culture by ensuring compliance with company core values, OSHA regulations, and safety initiatives in coordination with the Director of Health and Safety., • Provide consistent accountability, coaching, and immediate performance feedback to operational staff., • Develop, implement, and monitor Performance Improvement Plans (PIPs) to ensure field staff meet established performance expectations., • Manage controllable operating expensesincluding labor, materials, and equipmentto maintain profitable operations., • Partner with Project Management to define project scope and ensure execution aligns with client contracts., • Model and reinforce the company's core values: Safety, Integrity, Accountability, and Quality., • Support the Operations Coordinator in onboarding new field employees, ensuring they understand job responsibilities, safety requirements, documentation processes, and on-call expectations., • Conduct annual performance reviews for all Field Staff, providing balanced feedback and establishing goals and training plans for the upcoming year., • Maintain strong client relationships by proactively addressing concerns and ensuring high-quality service delivery., • Spend 3050% of work time in the field to monitor job site safety and quality., • Collaborate with the Waste Manager to ensure strict compliance with all regulations governing hazardous and non-hazardous materials., • Lead and participate in monthly operations meetings to strengthen team leadership and communication., • Take ownership of personal professional development to support continuous improvement., • Maintain rolling turnover at or below 15%., • Maintain unbillable expectations, • Achieve zero environmental agency violations., • Achieve zero reportable OSHA injuries., • Excellent written and verbal communication skills., • Strong proficiency in Microsoft Word, Excel, and PowerPoint., • Proven ability to lead a team of 46 direct reports., • Demonstrated ability to set and achieve high performance standards., • Valid driver's license with a clean MVR and background check., • Ability to work a flexible schedule, including weekends and 24-hour on-call availability., • Strong commitment to Safety, Quality, Integrity, and Teamwork., • OSHA 40-hour and related safety training preferred., • Prior managerial experience in environmental or general contracting required., • Ability to lift up to 60 lbs., • Ability to wear a respirator., • Ability to work in extreme weather conditions., • Ability to stand and perform physical tasks for extended periods., • Frequent sitting, standing, walking, grasping, and reaching., • Manual dexterity to operate computers and related equipment., • Ability to travel for client meetings as needed., • Ability to participate in training sessions, presentations, and meetings., • Willingness to work overtime to meet project deadlines. Lewis will provide a comprehensive medical exam, enrollment in the company's random drug and alcohol program, OSHA 40-hour CFR 1910.120 HAZWOPER training, and other job-specific training required for daily operations. Lewis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better. Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future. Bausch + Lomb is seeking a high-performing Vision Territory Manager (VTM) to partner with independent and retail-affiliated Eye Care Practitioners (ECPs) within the designated territory. This role is responsible for driving growth by delivering patient- and practice-focused solutions through our industry-leading contact lens portfolio, including ULTRA, Biotrue ONEday, INFUSE, and our innovative e-commerce platform, B+L Opal. The VTM will support ECPs in achieving shared objectives by aligning our product offerings and digital solutions with the evolving needs of their patients and practices. Responsibilities include: • Meet/exceed the territory sales quota and key execution metrics established by sales leadership for the given territory, • Execute effective sales calls to ECPs within the given territory and move business forward by using marketing materials, programs and selling techniques to increase share of Bausch + Lomb contact lens prescriptions and lens care recommendations, • Develop account business plans for high volume customers that create sustainable growth trajectories with consideration of investment and financial impact for both customer and Bausch + Lomb, • Responsible for executing an effective call cycle plan and formulating a strategic territory business plan to develop new customers and accelerate growth with existing customers, • Demonstrate technical proficiency and clinical knowledge of all Bausch + Lomb Vision Care products as well as competitive products, • Utilize Salesforce.com CRM system to maintain accurate customer information and account progress continuum, • Work alongside industry distributor partners to fulfill customer needs and align business strategies, • Attend National and Regional sales meetings and trade shows as needed, • Coordinate ECP educational meetings in key markets, • Submit all administrative reports on a timely basis (call logging, expense reports, etc.) Qualifications • Bachelor's degree is preferred; however, candidates with relevant certifications (e.g., AOA, CPOT, ABO, NCLE, COT, OSA) and/or significant industry experience will be considered in lieu of a degree., • Minimum of 2 years of proven B2B or comparable sales experience with a demonstrated track record of achieving goals, driving results, and earning recognition (industry experience preferred but not required)., • Ability to identify and address customer needs, provide tailored solutions, and effectively drive sales growth within assigned territories., • Must demonstrate strong interpersonal and collaborative skills with the ability to plan, prioritize, and manage customer accounts, as well as effectively handle administrative responsibilities., • Excellent written and verbal communication, and presentation skills are required along with strong financial and analytical acumen., • Ability to build effective relationships with internal and external stakeholders, as well as educate and influence customers. This is a remote field-based position that typically requires up to 25% travel, including some overnight travel depending on territory size. Must reside within the territory or live within a reasonable distance of territory workload center. Must be able to perform all job duties which includes driving in a large geographical territory for long periods of time daily; lifting up to 25 pounds; traveling by airplane and car within the U.S.; standing for prolonged periods of time; and other job-related duties and responsibilities as assigned. Experience using Microsoft Office 365, Salesforce, or other customer relationship management (CRM) applications is required. Experience with Power BI preferred. Must have and maintain a valid driver's license with a driving record that meets company standards. What We Offer: • Comprehensive health, wellness, and retirement benefits., • Paid time off and programs that support work-life balance., • Opportunities to learn, grow, and contribute to meaningful work. U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.

Job Description Company Overview Riverstone Logistics (RLX) is a big and bulky supply chain powerhouse delivering seamless final mile, middle mile, warehousing, fulfillment, and storage solutions through a nationally integrated platform. Founded in 2017 by five partners who believed logistics could be built around something bigger than moving freight, we began with furniture delivery and grew into a nationwide provider serving complex supply chains across the United States. We are a purpose-driven company. We exist to use our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry. That purpose shapes how we lead our teams, how we partner with our customers, and how we take ownership of every delivery. Our people, who we call Extra Milers, bring genuine integrity and care to every mile. If you lead well, communicate with clarity, and want your work to mean something, we want to meet you. If you're looking for a place where people genuinely matter, you've found it. Position Summary The General Manager leads a client-based profit center with full accountability for team performance, operational execution, and financial results. First and foremost, this role is a people leader — responsible for building, developing, and retaining a high-performing team that delivers exceptional service and drives results. The GM sets the tone for culture, accountability, and engagement within the operation. They coach leaders, establish clear expectations, and create an environment where Extra Milers can perform at their best. Strong people leadership is equally as important as operational discipline. In addition to developing talent, the General Manager owns the client relationship at the local level and is accountable for meeting service, quality, and financial benchmarks. Our GMs are not just operators — they are business leaders who balance labor efficiency, cost management, and process execution with intentional leadership and team development to ensure long-term profitability and growth. Competencies • Ethics and Values, • Problem solving, • Customer focus, • Drive for results, • Conflict resolution, • Functional/technical skills, • Managing & measuring work, • Timely decision making, • Developing direct reports & others, • Delegation, • Motivating others, • Organizing Essential Duties and Responsibilities The essential functions include, but are not limited to the following: • Driving and maintaining the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location, • Managing all people and operations leaders assigned to the local operation to ensure deliverables, business goals, and profitability are achieved in a timely and cost-effective manner, • Responsible for consistently meeting and exceeding client service goals, • Responsible for leading the profit center through change, whether internal or external, and ensuring continuity in communication around expectations, • Oversight and accountability for weekly operator settlements based on set agreements to include back charge process and supplementation assessments, • Maintaining a professional appearance always, while setting an example for employees alike, • Ensure daily stand-ups with service providers and team are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard Company operating procedures, • Accountable for ensuring employee and provider adherence to prescribed dress code and uniform requirements, • Ensuring measurement and effectiveness of all internal and external processes; providing timely, accurate, and complete reports on the operating condition of the Company, • Ensures the implementation and maintenance of Lean warehouse principles, • Representing the Company by maintaining relationships with clients and ensuring contractual and ongoing relationships, • Maintaining the upkeep and maintenance of all assigned assets, both from RLX and the client, • Ensuring standards for quality, client expectations, and operator performance are maintained, and that cost-effective technology and processes are utilized to maximize productivity and profitability, • Ensuring successful compliance and performance of all vendors and service providers, • Developing, monitoring, and reporting operating costs within functional areas; alerting Senior Leadership of cost and labor overrun; recommending and implementing solutions to problems, • Advising managers on labor issues including safety, security, employee relations, scheduling, training, grievances, and the like; ensuring managers and supervisors comply with company policies and administering practices in fair and equitable manner, • Managing and maintaining budget and controls expenses, • Hiring, training, developing, and appraising staff effectively; taking corrective action as necessary on a timely basis and in accordance with company policies, • Maintain a respectful and professional relationship with all vendors and service providers, • Performing other work-related duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) • Bachelor's degree in a relevant field of study, or equivalent combination of education and experience, • Minimum of 5-7 years of warehouse, distribution, and/or supply chain operations with at least 3 years of managerial experience, • Must be proficient in Microsoft Office suite including Excel, • Ability to complete work in a timely, accurate, and thorough manner, • Effective verbal and written communication skills, • Ability to exhibit a professional manner when dealing with conflict, • Ability to coach and develop employees, • Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This may involve traveling to various locations within the specific region for the client. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk and stand for long periods of time, communicate effectively with coworkers and outside stakeholders in person both on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and move/manipulate various objects and there may be an occasional need to lift up to 50 pounds. This position may require extended work hours and travel. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.

Job Description The Inbound Call Transfer Sales Team Manager leads a team of up to 25 inbound sales agents and drives achievement of hourly, daily, weekly, monthly, and annual sales, conversion, revenue, quality, productivity, and customer-experience goals. The Team Manager monitors performance, provides real-time sales support, conducts call reviews, coaches agents on closing sales, creates development plans, recognizes performance, and manages accountability through approved processes. This role oversees daily workforce and operational execution, including team readiness, schedule adherence, attendance, agent availability, timekeeping, payroll and PTO processes, daily lineups, documentation, appraisals, corrective actions, and customer escalations. The Team Manager builds an engaged, accountable, and performance-driven culture while supporting onboarding and sales-floor readiness. The position ensures compliance with approved sales practices, call-handling requirements, company policies, procedures, documentation standards, and technology processes. The Team Manager partners with Training, Workforce Management, Quality Assurance, Operations, and Leadership to identify trends, remove barriers, support business needs, and achieve program goals. Required skills include sales leadership, coaching, performance management, critical thinking, customer service, and effectively close sales when needed. Essential Duties and Responsibilities • Lead Sales Performance & Agent Development Drive team performance against established sales, conversion, revenue, quality, and productivity goals. Monitor results, provide real-time sales support, conduct call reviews and coaching, establish development plans, recognize performance, and manage accountability through approved performance-management processes. • Manage Daily Workforce & Operational Execution Oversee daily team readiness, schedule adherence, attendance, agent availability, and workforce-management expectations. Administer required operational processes including payroll review, PTO requests, timekeeping, daily lineups, performance documentation, corrective actions, appraisals, and customer escalations. • Develop, Engage & Support the Team Create a positive, accountable, and performance-driven culture through consistent communication, mentoring, recognition, close sales when needed and engagement. Support new-hire onboarding and transition to the sales floor by reinforcing company processes, systems, sales expectations, scheduling requirements, compliance standards, and available resources. • Ensure Compliance & Cross-Functional Partnership Maintain adherence to approved sales practices, policies, procedures, call-handling requirements, documentation, and technology processes. Partner with Training, Workforce Management, Quality Assurance, Operations, and Leadership to identify trends, address business needs, remove operational barriers, and support achievement of program goals. EDUCATION and/or EXPERIENCE • Two years of sales experience required, • High School Diploma or GED equivalent, • Leadership in a Call center sales in the Timeshare/Hospitality industry a plus CERTIFICATES, LICENSES, REGISTRATIONS • N/A QUALIFICATIONS • Proficient in Microsoft Office, • Excellent written and verbal communication skills, • Maintain an upbeat, positive, and motivated demeanor, • Able to read/write/speak the English language, Spanish a plus, • Able to maintain required sales percentage per week, • Able to work a variable schedule, including evenings and weekends, based on call center needs PHYSICAL DEMANDS While performing the duties of this job the employee may be required to sit or stand for extended periods of time. Will be required to bend, twist, reach, push, pull, and operate office machinery. Must be able to lift up to fifteen pounds. Specific work assignments may change without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. WORKING CONDITIONS The majority of work will be performed from a designated remote location that may be climate controlled but may be exposed to inclement weather and varying degrees of temperature when travelling to designated locations connected with the job. WORK SCHEDULE/HOURS Schedules will vary depending on business needs, and may entail working nights, weekends and holidays. Must be flexible to work outside of departmental operating hours. #INDCC

The Florida Department of Veterans' Affairs is an agency dedicated to serving those who served U.S. We are seeking a motivated, dynamic individual to join our team. Our skilled nursing facility boasts a loyal team of long-term employees and a fantastic work culture! Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance are available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and one (1) personal day. Tuition waiver available for State Universities and Community Colleges (up to 6 credits per semester). Annual Starting Salary: $37,420.76 Paid Bi-weekly The incumbent is assigned primarily to Activities but is expected to work on a resident unit when nursing assistance is needed. • Must have current licensure as a Certified Nursing Assistant in the state of Florida., • Must be willing and able to work some weekends, evenings, and holidays., • Must be willing and able to drive a 15-passenger facility van., • Must have a valid Florida driver's license., • Must have excellent communication and interpersonal skills., • Must have good computer skills., • Current CPR card., • Successful completion of the employment screening process to include, but not limited to, a national background investigation and drug test., • Experience in a long-term care environment with a geriatric population in activities department., • Have (1) one year of experience working with therapeutic program and activities., • Have experience writing care plans and progress notes. The incumbent of the Senior Certified Nursing Assistant (SCNA) / Activities position will be responsible for ensuring that the residents Activities of Daily Living (ADLs), daily assignments and an ongoing program of activities in accordance with the comprehensive assessment are completed during the shift while identifying and resolving needs. Reports directly to the Activities Director (Life Enrichment Program Manager). Assist with developing and implementing an activities program, which improves or maintains physical, mental, and social well-being with a varied work schedule that may include weekend, evenings, and holidays. Assist with developing activities plan for each resident in accordance with the inter-disciplinary team process. Responsible for the documentation of that plan in the resident's medical record. Responsible for initial interview with new residents and input of resident data into the medical record. Performing duties of the Activities Director when the Activities Director is unavailable. Responsible for maintaining the activity space and requesting equipment and supplies for the program and ensuring resident safety for individual and/or group activities. Provide the assistance, when necessary, by giving residents the following Activities of Daily Living nursing care: oral hygiene; bathing; dressing and grooming; hair and nail care; shaving; toileting; assistance with meals, nourishments and transportation to meal service areas, and mobility. Routinely observe, identify, and report resident concerns/needs to supervisor. Provide escort to resident appointments when required. Complete assignments timely, completely, and accurately. Accept assigned duties in a cooperative manner. Perform restorative nursing measures. Document in the nursing assistant notes the care and treatment provided to the resident and the response or lack of response to care provided. Perform simple nursing measures such as but not limited to applying splints and positioning devices, making occupied and unoccupied beds, changing linens, taking vital signs, weights, recording intake and output, etc. Follow established performance standards and perform duties according to nursing service policies and procedures. Review care plans and perform nursing care as outlined. Participate in the development of an individualized plan of care of assigned residents. Respond to residents' requests/needs and assure residents have call lights at hand and answer call lights promptly. Observe all facility safety, infection control policies and procedures. Complete required documentation. Consistently working cooperatively with residents, resident's representatives, facility staff, physicians, consultants, and ancillary service providers. Maintain confidentiality of resident. Performs all other related duties in an effective, timely, professional manner as assigned. Attend all in-service programs classes as assigned and complete assignment. Participates in interdisciplinary team and other facility meetings as assigned. Always Follow Residents Rights' policies. Assume accountability for data contained in the employees' handbook. Perform other duties as assigned. This position is in the Career Service system. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location: ORLANDO, FL, US, 32814

Calling all Lifeguards and/or Swim Instructors! Come join our Winter Park YMCA as a Lifeguard or Swim Instructor to make a lasting impact & keep members/participants safe around water. Our Lifeguards and Swim Instructors provide excellent customer service while maintaining safe swimming conditions in the pool, deck and surrounding areas. An Aquatics team member creates a safe and positive atmosphere that promotes member safety and engagement in accordance with the YMCA of Central Florida policies and procedures. Why choose the YMCA? • Flexible scheduling that promotes work/life balance, • Free/Discounted YMCA membership and other employee perks, • Immediate openings, career growth, and year-round part-time positions available., • Opportunity to earn additional certification after hire, • The Y is a cause-driven organization that provides a challenging and fun work environment with creative, talented and diverse individuals! Our Culture Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y. Job Responsibilities • Maintain constant surveillance of the pool area using constant scanning techniques to achieve a 10x10 reaction time and dealing with redirection and warnings in a timely manner. Remain alert and attentive to all swimmers while on guard., • Know and review all emergency procedures and responds to emergency situations immediately in accordance with the YMCA of Central Florida policies and procedures., • Know, understand and consistently apply safety rules, policies and guidelines for the pool and aquatic area., • Greet and develop effective relationships with the members, participants and other staff., • Assist in the retention of existing members and engagement of new members by informing them of the Family Center aquatic programs, including lap swimming, swim lessons, swim team and group exercise classes., • Ensure cleanliness of pool decks and aquatic areas. Check the pool for hazardous conditions., • Attend all staff meetings, monthly in-services and trainings as required., • Promote and represent the mission and core values of the YMCA of Central Florida in the Family Center and its programs. Job Responsibilities Specific To Swim Instructors • Provides swimming and water safety instruction to students of all ages and abilities, • Plans and implements program activities that are culturally relevant, developmentally appropriate, and consistent with YMCA values, • Helps to create new approaches to serve the needs of program participants, • Adheres to program standards, including safety and cleanliness standards, and ensures consistency with evidence-based practices, • Maintains constant supervision of students, identifies students who need assistance, and supports students as necessary to ensure a positive learning environment Requirements • Minimum age 16 years old., • Previous lifeguard or swim instructor experience a plus., • Current Lifeguard or Swim Instructor certification required by Hire Date. (For Lifeguards: YMCA Lifeguard certification preferred; Red Cross Lifeguard certification is acceptable but must receive YMCA certification within 60 days) (For Swim Instructors: YSL (YMCA) Certification or WSI (American Red Cross)w/crossover training., • Previous customer service experience preferred., • Current CPR/AED and First Aid certifications required by Hire Date., • Current Oxygen Administration certification required by Hire Date. Work Environment & Physical Demands • Must be willing to work a flexible schedule, which may include weekends and holidays as needed., • Must be willing to work an on-call schedule rotation as required., • The noise level in the work environment is usually moderate to loud., • Required to work outdoors for extended periods of time. May be exposed to extreme outdoor weather conditions and temperatures and to wet and/or humid conditions in swimming pool areas., • Must possess auditory, verbal and visual capabilities in order to adequately communicate via phone and in person. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction., • Must possess the physical ability to perform strenuous physical tasks necessary for a professional water rescue., • Must be able to work with hazardous chemicals (i.e., pool chemicals, cleaning solutions, disinfectants, etc.)., • Must possess the physical ability to pass a lifeguard water test and perform strenuous physical tasks necessary for a professional water rescue., • Must be alert at all times, keeping safety in mind. Must possess acceptable hearing and visual capabilities in order to monitor environment and members' well-being., • May be required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment. Disclaimers • Must complete successful background screening, which includes criminal and employment verification., • All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties., • This job description may not be all-inclusive, and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

The Admixture Tech II Float will support these clinics: Winter Park Village, Lake Nona, Kissimmee, Sebring, Oviedo, Altamonte Springs, Lake Mary, Orange City, Deland, Orlando. IV sterile compounding experience is preferred for this role. The Admixture Tech II is responsible for performing a variety of complex technical skills and functions in preparing hazardous and nonhazardous agents under the supervision of the dispensing practitioner. To carry out the assignments of this position, the technician must possess techniques in sterile product preparation, a thorough understanding of the principles of biological safety cabinets, and a knowledge base of antineoplastic/cytotoxic agents, including the precautions needed in the handling of these products. Admixture Techs are expected to maintain a high degree of productivity and performance while being extremely sensitive to the specific contribution of total patient care. The incumbent will be responsible for maintaining the ordering and inventory of medications and clinical supplies and acting as a liaison between Physicians, Nursing, Pharmacy Operations, Financial Counselors, and Procurement in obtaining special order medications. • Review medication orders to ensure accuracy, ascertain the products needed, and evaluate their suitability., • Perform mathematical calculations to determine appropriate drug measurements for the admixture of ordered medications., • Responsible for preparing sterile and non-sterile medications as ordered by the prescriber in an accurate and timely manner., • Perform proper donning and doffing of garb to ensure aseptic preparation of hazardous and non-hazardous drugs., • Understand the appropriate use and limitations of any selected Personal Protective Equipment (PPE) to ensure it functions properly., • Responsible for adequately donning and doffing Personal Protective Equipment (PPE) to prevent damage and reduce the spread of contamination., • Responsible for maintaining necessary records and logs including, but not limited to, clinical research trials, compassionate and non-billable drugs, waste manifests, biological safety cabinet cleaning, mixing room cleaning, refrigerated and ambient drug temperatures, controlled substances, and eye wash stations., • Responsible for ordering, stocking, and dispensing medical supplies and drugs., • Responsible for proper inventory management, including ordering, dispensing, auditing, storage, and reconciliation, to ensure patient safety, reduce waste, and product integrity., • Responsible for completing all education and training required by organization, state, federal, and regulatory agencies., • Properly handle and dispose of hazardous drugs and waste materials following state and federal regulations, including but not limited to USP <797>, USP <800>, OSHA, NIOSH, and State and Federal Departments of Environmental Protection., • Responsible for assessing temperature monitoring systems and tracking the accurate temperature of all ambient and refrigerated drugs., • Document and report drug loss, communicate clinic charges and initiate drug replacement/reimbursement., • Collaborate with various departments (i.e., Patient Financial Navigators, Procurement) to track and order all patient's drugs to minimize interruption in patient care., • Perform other duties and projects as assigned by Pharmacy Operations Supervisor and Pharmacy Operations Manager., • Maintain and ensure the confidentiality of all patient and employee information., • Additional tasks as needed to support team and FCS., • Admixture Tech floats are required to travel to meet clinic needs. Travel expectations for floats will be 75%-100% weekly. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required., • High school diploma or equivalent, required., • College degree, preferred., • Professional pharmacy technician certification (or equivalent), required; preferably Certified Pharmacy Technician (CPhT) from Pharmacy Technician Certification Board (PTCB)., • Minimum of one year experience as a pharmacy or admixture technician, preferably in a clinical setting., • IV sterile admixture experience, preferred., • Analysis & Critical Thinking: Critical thinking skills including solid problem-solving, analysis, decision-making, planning, time management, and organizational skills. Must be detailed oriented with the ability to exercise independent judgment., • Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters., • Communication Skills : Effective communication skills (oral, written, presentation) is an active listener, and effectively provides balanced feedback. Fluency in the English language as well as strong communication skills to interact with a wide variety of personalities, • Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness, and operational excellence through best practices, collaboration, and partnerships, as well as maintain positive employee, physician, and community relations., • Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with the ability to work independently with limited supervision. Ability to work remotely effectively as required., • Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites., • Computer Skills: Proficiency in MS Office, Word, Excel, PowerPoint, and Outlook required., • Travel: Must be willing to travel occasionally to educational and research meetings as well as training sessions., • Standard Workdays/Hours (specify weekends and call requirements): Monday to Friday 8:00 AM 5:00 PM., • Essential Physical Requirements: Refer to last page of position description job specific for physical and mental requirements., • Medical terminology and attention to detail, required., • Patient First Keeping the patient at the center of everything we do, • Accountability Taking responsibility for our actions, • Commitment & Care Upholding FCS vision through every action, • Team Working together, one team, one mission Expectations for all Employees Every FCS employee is expected to regularly conduct themselves in a professional and respectful manner, to comply with all labor laws, workplace policy and workplace practices. Employees are expected to bring issues of any forms of workplace harassment, discrimination or other potential improprieties to the attention of their management or the human resources department. Screenings Background, drug, and nicotine screens Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/nicotine testing. Medical Marijuana cards are not recognized. EEOC Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response. FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. • Operations Management, • Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment., • Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce., • Ensures flowsheets are updated and properly completed., • Works with team to establish coordinated communications for the management of events., • Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences)., • Customer Service, • Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following and upholding Encore's Service Standards and Operational Excellence through the modeling of proper behavior and adherence to Encore procedures., • Maintains a positive relationship with all clients through effective communication., • Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly., • Monitors events and checks in on customers throughout the day., • Training/Staff Development, • Assists in training technicians on all floor activities., • Assists in training technicians on the venue's operational standards and Encore's service and operational standards., • Serves as a mentor for new hires by providing guidance and understanding of the technician career journey., • Models and reinforces a positive working environment centered around company values., • Event Technology, • Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment., • Troubleshoot technical issues and resolve problems quickly as they arise., • Complies with all Company security and safety measures., • Ensures equipment is secure from theft and/or damage when in use., • Performs preventative maintenance on equipment to keep it presentable and in good working condition., • Leads the team in proper security, storage, transportation, and maintenance of equipment., • Participates in physical inventory count processes as requested., • Bachelor's degree is preferred., • 3-5 years of customer service or hospitality experience is preferred., • 3-5 year of audio-visual experience is required., • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below., • Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements., • Knowledge of technical theory., • Advanced problem-solving skills., • Experience leading workflow and team members., • A valid driver's license is required for team members in positions that may operate Company vehicles., • Additional DOT requirement may need to be met if applicable., • Must be able to lift 50 lbs., • Deliver World Class Service, • Hospitality, • Ownership, • Do The Right Thing, • Manages Ambiguity, • Drive Results, • Directs Work, • Achieves Goals, • See The Big Picture, • Financial Acumen, • Value People, • Builds Effective Teams Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never. Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Never Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs*: Frequently Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Hourly Pay Range: $18.93 - $26.60 The compensation offered for this role is determined based on the

The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. Operations Management • Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment., • Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce., • Ensures flowsheets are updated and properly completed., • Works with team to establish coordinated communications for the management of events., • Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences). Customer Service • Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following and upholding Encore's Service Standards and Operational Excellence through the modeling of proper behavior and adherence to Encore procedures., • Maintains a positive relationship with all clients through effective communication., • Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly., • Monitors events and checks in on customers throughout the day. Training/Staff Development • Assists in training technicians on all floor activities., • Assists in training technicians on the venue's operational standards and Encore's service and operational standards., • Serves as a mentor for new hires by providing guidance and understanding of the technician career journey., • Models and reinforces a positive working environment centered around company values. Event Technology • Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment., • Troubleshoot technical issues and resolve problems quickly as they arise., • Complies with all Company security and safety measures., • Ensures equipment is secure from theft and/or damage when in use., • Performs preventative maintenance on equipment to keep it presentable and in good working condition., • Leads the team in proper security, storage, transportation, and maintenance of equipment., • Participates in physical inventory count processes as requested. Bachelor's degree is preferred. 3-5 years of customer service or hospitality experience is preferred. 3-5 year of audio-visual experience is required. External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below. Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements. Knowledge of technical theory. Advanced problem-solving skills. Experience leading workflow and team members. A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Must be able to lift 50 lbs. Deliver World Class Service Hospitality Ownership Do The Right Thing Manages Ambiguity Drive Results Directs Work Achieves Goals See The Big Picture Financial Acumen Value People Builds Effective Teams Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never. Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Never Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs*: Frequently Over 100 lbs: Occasionally Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Hourly Pay Range: $18.93 - $24.60 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We

The Reservations Supervisor oversees the daily operations of the Reservations and PBX teams, ensuring exceptional guest service, operational efficiency, and revenue generation. This role provides leadership, coaching, and performance management for Reservations and PBX agents while monitoring key performance metrics and revenue production. The Reservations Supervisor is responsible for maintaining service standards, maximizing room revenue opportunities, ensuring accurate reservation processing, and overseeing PBX operations to deliver seamless guest experience. This position reports to the Call Center Manager and collaborates closely with Rooms Division leaders to ensure effective operations, team performance, and guest satisfaction. Essential Functions: • Act as a main resource for reservation agents and PBX agents needing assistance technically or with regards to achieving guest satisfaction, • Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities, and services. Support the completion of daily departmental checklists and ensure important information is properly communicated between shifts and escalated to the Call Center Manager when necessary, • Review systems to ensure accurate room reservation handling and monitoring of phone calls, • All tasks and guest interactions must be performed in alignment with Forbes, LQA, and AAA standards to ensure a consistent, elevated level of service that reflects the brand's commitment to excellence, • Assist the Call Center Manager with departmental training and ongoing refreshers related to hotel knowledge, reservations procedures, service standards, and call center expectations, • Audit call quality for Reservations Sales and PBX Agents to ensure alignment with Forbes, LQA, and brand service standards, • Monitor Revinate performance metrics and call conversion results to identify coaching opportunities and communicate trends to the Call Center Manager, • Ability to analyze and resolve problems while exercising good judgment and maintaining the best interest of the hotel, • Assist with group reservations, room blocks, and inventory updates while following established direction from the Call Center Manager, Sales, and DORS, • Perform group booking functions, including building room blocks, managing inventory, and auditing group blocks before, during, and after departure, • Handle external systems like Revinate, Synxis, Online Travel Agents extranets, Onyx, etc., • Update No-shows and cancellations on all OTAs/Rezforce without fail to avoid unwanted commissions payouts, • Process Travel Agent Commission as directed by Call Center Manager, • Relay any Rate parity issues with booking Channels (Website, OTA, GDS, Travel Agents Etc.) to Call Center Manager, • Collaborating with various departments related to guest inquiries from Housekeeping, Food & Beverage outlets, Welcome Desk and Guest Relations, • Complete other duties and projects as assigned by the Call Center Manager Qualifications: • Previous hotel supervisory experience preferred, • Minimum of 2 to 3 years of experience in hotel leisure/group reservations, front office or call center, • Working knowledge of hotel property management systems (HMS), central reservations systems, and PBX operations., • Previous Forbes/LQA and AAA experience is preferred, • Revinate and Delphi experience is a plus, • Ability to thrive and succeed in a fast-paced, demanding work environment, • Strong organizational and time management skills, • Proficient in Microsoft Office, including Excel, Word, and Outlook., • Ability to analyze reports, monitor performance metrics, and support revenue-generating initiatives., • Must be flexible to work evenings, weekends, and holidays as business demands require. Working Environment/Physical Demands: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. • While performing the duties of this job, the team member is regularly required to walk, stand, and sit 6-8 hours per day and may have exposure to basic office supply chemicals., • Requires frequent interaction with guests, team members, and hotel leadership., • Regular use of computers, telephones, headsets, and other office equipment. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Job DescriptionDescription: The primary function of this role is assisting patients of Optical Outlets while supporting the Doctor and Office Manager. Essential Functions Attract and retain customers by providing unsurpassed customer service Greet customers and explain the process in a transparent way Assist patients with merchandise selection, fitting frames, and dispensing eyewear Solve visual problems or challenges for customers Managing customer transactions at time of purchase Serve as a center of excellence for others with a focus on Right the First Time providing outstanding patient satisfaction from the first interaction Assist customers in selecting frames and lenses that are best suited for their vision, lifestyle, and budgetary needs. Suggest improvements and recommend solutions to problems Assist other retail associates with difficult and complex areas of customer product needs and prescriptions Handle tasks such as taking and recording measurements, adjusting, or fitting eyewear carefully and correctly, ensuring details are thorough and exact Inform Office Manager of any office problems noted by staff, doctors, or patients Perform all tasks assigned by Office Manager Requirements: Job Specifications Typically has the following skills or abilities: One to two years of experience in related field Working knowledge of MS Office package Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment Preferred Skills Experience as an Optician with an active Florida License Bilingual English and Spanish Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc. The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade. VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding Optical Outlets benefits, please visit opticaloutlets.com/careers

Job Description Job Title: Delivery Agent (Part-Time) Reports to: Delivery & Dispatch Supervisor Location: Kingspointe Office, Orlando (On-site) Overview We are seeking a reliable and customer-focused Part-Time Delivery Agent to join our team in Orlando, FL. In this role, you will be responsible for ensuring mobility equipment is delivered, maintained, and ready to meet our customers’ needs—whether they're boarding a cruise, staying at a hotel, or attending an event. If you enjoy hands-on work, problem-solving, and making a positive impact in people’s travel experiences, this role is for you. What That Actually Involves • Safely operate a company vehicle to deliver and pick up rented mobility equipment at cruise ports, hotels, convention centers, resorts, casinos and private residences., • Plan and follow delivery routes and schedules, adjusting for traffic and last-minute changes, • Follow all traffic laws and company safety and operational procedures without exception., • Load, unload and transport mobility equipment up to 50 lbs. independently, • Perform basic troubleshooting, service, and repair of mobility equipment., • Sanitize equipment before and after each delivery., • Ensure that every unit meets safety, functionality, and show-quality standards before it reaches the customer., • Maintain returned equipment in clean, show-quality condition for the next customer., • Provide excellent, friendly service to both internal teams and external customers at every touchpoint. Customer Service is key to success in this role., • Represent Scootaround professionally at customer locations including cruise terminals, hotels and events., • Complete all required delivery, service and pickup paperwork fully and accurately., • Maintain accurate inventory records using TrackAbout and Global Office., • Assist with warehouse tasks as needed, including inventory organization and equipment preparation., • Follow all operational and safety protocols. What You Will Need • A valid Driver’s License along with a clean driving record, • Prior experience as a Delivery Agent preferred, • Able to pass a criminal background check (including Motor Vehicle Record Check) and pre-employment drug screening., • 25+ years old, • Basic computer and Microsoft knowledge, • Able to work in hot or humid environment depending on warehouse condition and seasonal conditions, • Availability to work Friday through Sunday, with the flexibility for additional days as needed Additional Information • Fun, flexible, team-oriented environment, • Pay rate: $18 per hour, • Part-time schedule: approx. 24 hours per week, Friday- Sunday and additional shifts as required Essential Job Functions and Physical Requirements Physical Requirements: • Ability to lift, carry, push, and pull up to 50 pounds independently., • Ability to sit, walk, and/or stand for extended periods., • Ability to bend, kneel, squat, crouch, or reach to perform routine or business-related tasks frequently. Communication & Collaboration Requirements: • Active participation in meetings is an essential function of this role. The employee must be able to consistently engage in scheduled huddles, meeting and/or team discussions using various platforms or onsite as assigned by your manager, • Ability to communicate effectively in English, both verbally and in writing., • Ability to manage multiple tasks and shifting priorities with attention to detail and responsiveness., • Ability to work independently while also collaborating in a team environment. Onsite Work Requirements: • Must follow all operational and safety procedures including safety and traffic rules without any exception, • Must be able to work both indoors and outdoors in varying environmental conditions and under pressure, • Must have valid driver's license and be able to operate company vehicle to deliver and collect equipment safely and efficiently Technology Use: • Ability to operate a computer, phone, and standard office equipment as needed., • Proficiency or willingness to learn digital platforms for communication, documentation, and task management. Attendance and Time Commitment: • Regular attendance is required for the shifts scheduled., • Timely responsiveness and presence during meetings and operational check-ins are expected. Who We Are Scootaround is North America’s leading mobility enhancement company. We rent, repair and service scooters, wheelchairs, walkers, oxygen, and all other types of personal mobility equipment in over 2,500 locations across North America and recently moved to directly selling mobility equipment through our online store and call center. Since 1997, Scootaround has been a proven innovator in developing solutions for travelers requiring personal mobility equipment. Today, Scootaround is the only company in the world uniquely positioned to accommodate a growing demographic utilizing these services worldwide. WHILL Inc. is the parent company for Scootaround worldwide. WHILL was founded in 2012 in Japan to build a platform for short-distance mobility. Providing people with access to an innovative and well-designed personal mobility solution that can be used comfortability whenever needed. The company came together to redefine the perception of mobility devices through design and innovation. From personal mobility devices to fleet management and autonomous solutions, WHILL is at the forefront of personal Transportation. E-Verify Participation: Scootaround Inc. participates in E-Verify to confirm the identity and employment eligibility of all new hires. Candidates must provide documentation to establish identity and legal authorization to work in the United States. Equal Opportunity Employer: Scootaround Inc. is an equal opportunity employer and prohibits discrimination or harassment based on race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with applicable law.

Job Description At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you. This position will be responsible for providing Orange Lake owners information on all vacation package offers. Representatives must make owners aware of the package details of participation, verify customer demographics, sell vacation packages and assist owners in booking reservations for their vacation packages. ESSENTIAL TASKS AND DUTIES: • Placing sales calls to owners and referrals with the purpose of selling vacation packages., • Attending team meetings and huddles once a week., • Attending coaching, one on one, and/or training sessions with a supervisor or manager once every 4 weeks. QUALIFICATIONS: • Minimum two years telemarketing sales experience preferably in a large call center environment., • Must have excellent written and verbal communication skills., • Must be able to read/write/speak the English language, Spanish a plus., • Understand written/oral instruction, timeshare/hospitality background preferred., • Must be able to work a variable schedule, including evenings and weekends, based on call center needs and be enthusiastic and energetic., • Must possess basic data entry and word processing skills., • Superior organizational and tracking skills and the ability to navigate through systems while on phone with the guest.Why Join Us? At Holiday Inn Club Vacations, we provide the tools and support to help you succeed. Our comprehensive benefits and career development opportunities ensure you have everything needed for long-term success in a rewarding sales career. Comprehensive Training: Structured ramp-up period with ongoing coaching and mentorship. High Earning Potential: Performance-driven commission structure rewards top sellers. Flexible Work Options: Opportunity to transition to remote work after 90 days. Career Growth: Advancement opportunities within a dynamic sales environment. Exclusive Travel Perks: Earn vacation stays at any of our resorts with ClubGO points. Discounts & Perks: Special IHG hotel discounts plus additional employee benefits. Financial & Career Benefits: • Bi-weekly pay & 401K options., • Comprehensive health, dental, and vision plans., • Tuition reimbursement & continuing education courses., • Employee Assistance Program (EAP)., • Paid Time Off (PTO)., • Outstanding company culture! #INDCC

Job Description A well-established distributor and service provider in the commercial and industrial equipment industry is hiring a Service Office Manager to lead the dispatch operation at one of its service centers. You will manage the team of dispatchers and service coordinators who schedule and deploy field technicians to commercial customer sites, and you will own the outcomes that follow from those decisions: technician utilization, response time on emergency calls, preventive maintenance completion, and the speed at which completed work converts to an invoice. This is an office leadership seat, not a desk. You are the operational counterpart to the Field Service Manager, who owns the technical side of the business, and partners closely with the Branch Manager, who is responsible for the full operation. If you are the person who can look at a dispatch board and see the wasted windshield time, the tech sent without the right part, the aging WIP, and the quote that never got followed up on, this is your seat. This position is fully on-site. The dispatch function runs from the service center office, in direct daily contact with the field team, the parts counter, and walk-in and phone customer traffic. What You Will Own Leading the Dispatch Team • Lead, coach, and develop a team of dispatchers and service coordinators responsible for scheduling and deploying field technicians to commercial customer sites., • Set and enforce standards for call intake, dispatch decisions, response time, documentation quality, and customer communication., • Work the board alongside the team during peak volume, storm response, and emergency call surges — this is a working leadership role., • Build bench strength through cross-training so the branch has no single point of failure in dispatch, coordination, or billing. Scheduling & Dispatch Optimization • Own the dispatch board across the service territory, balancing emergency service calls, contracted preventive maintenance, warranty work, and project installations., • Match the right technician to the right call — skill level, certifications, equipment familiarity, and customer relationship — rather than simply assigning the next available body., • Manage after-hours and emergency dispatch protocols, including on-call rotation coverage and escalation paths for critical commercial accounts., • Increase route density and preventive maintenance efficiency by sequencing work against geography, multi-work-order trips, priority, technician skill set, equipment, and parts availability., • Drive technician application (billable utilization) rates through better planning, staging, and reduced non-productive time., • Partner with parts and warehouse personnel so material is staged ahead of the trip, not ordered after the technician arrives. Work Order & Revenue Cycle • Actively manage work in progress to compress the cycle from job completion to invoice; own WIP aging and drive it down., • Oversee work order management, field service report (FSR) review, and follow-up on incomplete or exception documentation., • Manage the quoting process for additional service work identified in the field, and ensure every quote is followed up on and closed out., • Own warranty actions and filings, coordinating with the internal warranty administrator to recover eligible dollars. Customer Experience • Serve as the primary escalation point for service issues, resolving them at the branch level before they reach the customer's executive team or yours., • Manage relationships with facility managers, property managers, and maintenance directors at commercial accounts, many of them under service agreements with defined response expectations., • Keep customers informed throughout the repair process — proactive status communication, not reactive damage control., • Monitor satisfaction through direct feedback and survey data, and translate what you hear into changes in how the branch operates., • Identify recurring failure points in the service process and implement corrective action plans with measurable follow-through. Requirements Required • 5+ years in dispatch, service operations, or service administration within a field-service environment — power generation, heavy equipment, material handling, HVAC, industrial distribution, fleet, or a comparable technical service business., • 3+ years directly managing a team of dispatchers, coordinators, or schedulers, including hiring, performance management, and development., • Hands-on ownership of a dispatch board supporting a multi-technician field team serving commercial or industrial customers., • Comfort operating in a high-interruption environment where emergency calls reshuffle the day's plan., • Working proficiency with a service management or ERP platform and its scheduling, work order, and invoicing modules., • Strong written and verbal communication, with the credibility to hold a difficult conversation with a customer and with a technician. Preferred • Experience managing warranty claim workflows with an OEM., • Exposure to service contract or preventive maintenance agreement administration, including response-time commitments., • Experience dispatching an after-hours or 24/7 emergency service operation. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Compensation: $60-75k base salary + bonus ($5K)

Job Description Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind? We're hiring Operations Coordinators for our Collections & Recoveries team to have direct, honest conversations with customers every day about getting their accounts back on track, fairly and respectfully. The impact you'll make: A customer's fallen behind on a credit card payment. They already know what they owe. What they don't know is whether taking our call means getting further behind, or getting somewhere. They need someone on the other end of the line who will tell them plainly what's owed and what their options are, listen to what's going on, and help them land on a plan that works for their life. As an Operations Coordinator on the Collections & Recoveries team, you're that voice. Your job on every call is to be straightforward, be kind, and get to a plan that helps the cardholder move forward. As Operations Coordinator, you will: • Speak with customers who've fallen behind on payment, understand their circumstances, and ask directly for what's owed, in full or through a workable payment plan., • Work with customers through pushback and objections, staying patient and persistent as you build toward a plan that works for them., • Follow established scripts, tools, and account guidelines to keep every conversation consistent, professional, and compliant., • Read a conversation quickly and adjust your approach, always keeping the ask in view., • Keep accurate, timely records of every call and outcome in our systems., • Meet daily and weekly targets for collections, call quality, and productivity., • Take coaching and feedback fast, and apply it on your very next call., • Flag anything unusual (a complex account, a dispute, a technical issue) to your manager right away for guidance., • Stay actively engaged with your team throughout your shift in Collaboration Room AI, our virtual, video-based team space where you and your teammates stay visible and connected in real time, the same way you would in a physical office. You'll thrive in this role if: • You can be firm and fair in the same conversation., • You're comfortable asking directly for payment and staying patient and persistent when a customer pushes back., • You stay calm and in control even when conversations get tense., • You seek out feedback and put it into practice., • You like structure and consistency, and you follow procedures accurately., • You enjoy being part of a connected, engaged remote team. Minimum qualifications: • 1+ year of experience in a phone-based, customer-facing role (collections, customer service, sales, or similar)., • Strong verbal and written communication skills., • Ability to consistently meet performance expectations in a metrics-driven environment., • Ability to work a remote schedule while maintaining an active presence in Collaboration Room AI throughout your shift, camera on outside of breaks and lunch., • Fast, reliable internet (minimum 80 Mbps download / 8 Mbps upload) and a private, quiet workspace. Preferred qualifications: • Direct experience in consumer debt resolution., • High school diploma or GED., • Familiarity with contact center technology (e.g., dialers, case management tools)., • Comfortable working with call center metrics., • Bilingual professional fluency in English and Spanish., • Proficiency with our key business technology platforms: Mac OS, Google Workspace, Tableau, and Slack., • Working knowledge of relevant financial regulatory requirements (e.g. FDCPA, TCPA, FCRA, BSA, SCRA, MLA, UDAAP). Work Location & Virtual Team Culture: • This is a remote position for residents of AR, AZ, FL, KS, GA, MO, NC, SC, TN, TX, UT, and VA., • This role operates within a highly supportive virtual team environment. We rely on Collaboration Room AI, Slack and Google Meet for daily communication, coaching, and team huddles to ensure consistent support and performance alignment. Schedule: • Depending on business need at time of hire, you may be offered one or more of the following shift options:, • Shift A: M-F, 8:30 AM - 5:00 PM Eastern Time, • Shift B: M-F, 10:30 AM - 7:00 PM Eastern Time, • Shift C: M-F, 12:30 PM - 9:00 PM Eastern Time Compensation: Starting hourly base pay range: $17.25 - $19.20 Bilingual (Spanish-English): $18.11 - $20.16 Your starting base pay will depend on your skills, qualifications, and experience. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment. This position offers a clear path for internal progression. Based on the achievement of defined performance goals, you would have the opportunity for promotion within your first year of employment. After promotion, you would be eligible for incentive pay based on performance, in addition to your base hourly rate. About Mission Lane: Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member. Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting peopleexperience@missionlane.com. Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters. Application Integrity: Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.

Job Description Korzen Health is seeking a full-time Physician (MD/DO) to lead a well-established Wound Care Clinic in Orlando, FL, in partnership with Healogics and Orlando Health Wound Care Center. Healogics is the nation’s leader in advanced wound care—operating 600+ hospital-based centers, treating over 300,000 patients annually, and healing nearly 4 million wounds. A Highly Procedural, Specialized Role This is a hands-on, procedure-driven position designed for physicians who enjoy performing procedures and want to focus their practice in a highly specialized outpatient setting. • 100% outpatient, procedural environment, • Perform advanced wound care procedures such as debridement, incision & drainage (I&D), and other bedside interventions, • Consistent procedural volume with a structured, appointment-based workflow, • Minimal administrative burden—focus on patient care and clinical excellence️ Outstanding Work-Life Balance, • Monday–Friday | ~40 hours per week (daytime schedule), • No nights, no weekends, no call, no holidays, • Predictable schedule with strong support and efficiency Practice Environment, • Hospital-integrated outpatient clinic with OrlandoHealth Wound Care Center, • Employed by Healogics, • Primarily serving a geriatric patient population, • Access to advanced therapies including Hyperbaric Oxygen Therapy (HBO) Full Clinical Support You’ll be backed by a dedicated, experienced team so you can focus on delivering exceptional care: • Case Manager, • Hyperbaric Oxygen Therapy Nurses, • Office Manager, • Front and Back Office Staff Growth & Development, • Wound Care & HBO training provided—no prior wound care experience required, • Opportunity to step into Medical Director and leadership roles Qualifications, • MD or DO, Board Certified/Board Eligible, • Active state medical license and DEA, • 2+ years of procedural experience required (urgent care, wound care, or similar setting), • Strong clinical judgment and a patient-centered approach Compensation & Benefits, • Competitive base salary + performance-based bonus plan, • Medical Director stipend opportunity, • Comprehensive healthcare benefits, 401(k), and retirement plan If you’re seeking a highly procedural, outpatient-focused role with exceptional work-life balance, strong clinical support, and the opportunity to grow within a national leader in wound care—we’d love to connect and share more.