Superior Roustabout Co, is seeking a dedicated and friendly Customer Service Assistant to join our dynamic remote team. As a core part of our customer success department, you'll play an essential role in ensuring a positive experience for our clients across all channels. We're looking for someone with excellent communication skills, a strong sense of empathy, and the ability to resolve customer inquiries efficiently and professionally. Customer Service Representative Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Processing orders, forms, applications, and requests. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as necessary. - Providing feedback on the efficiency of the customer service process. - Managing a team of junior customer service representatives. - Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: - High school diploma, general education degree, or equivalent. - Ability to stay calm when customers are stressed or upset. - Comfortable using computers. - Experience working with customer support.
POSITION: Food Runner / Dish Presenter We’re hiring food runners for a high-end Japanese restaurant that offers a refined and immersive dining experience. This role goes far beyond simply delivering plates — we’re looking for individuals who can present each dish with precision, poise, and personality, just like in a Michelin-starred setting. Key Responsibilities: Memorize and fluently describe 40–50 meticulously crafted dishes, including ingredients, preparation techniques, and origin stories. Present each dish tableside with clarity and enthusiasm, enhancing the guest experience through storytelling and detailed knowledge. Work closely with chefs and servers to ensure timing, pacing, and service are impeccable. Assist with upselling premium items, limited specials, and beverage pairings in a subtle, elegant manner. Maintain a composed, gracious presence on the floor at all times. Who You Are: Passionate about food and hospitality, with an eagerness to learn about Japanese cuisine and culture. Sharp memory and strong verbal communication skills. Experience in fine dining or luxury hospitality is preferred but not required — we will train the right candidate. Calm under pressure, team-oriented, and attentive to detail. Perks: Work in a dynamic, professional environment alongside top-tier culinary talent. Competitive pay, tips, and growth opportunities. Ongoing training in Japanese cuisine, hospitality, and service excellence.