Field Clinical Specialist
13 days ago
New York
Job Description Responsibilities: • Provide pacemaker & ICD follow-up to patients and physician customers., • Provide pacemaker & ICD implant support within the area of geographic responsibility., • Provide in-service training to physicians, nursing, and technical hospital staff., • Train peers in cardiac pacing and products, • Provide technical and administrative support when required for clinical studies and scientific studies. This may include the collection of patient data, support clinical sites, and/or patient support., • Possess strong administrative skills to ensure all necessary paperwork associated with implant or follow-up or associated with data collection for clinical/scientific studies is correct., • Maintain a competent and current level of knowledge in cardiac pacing, defibrillators, and electrophysiology in general., • Maintain a comprehensive product and technical knowledge of all company bradycardia and tachycardia products., • Competency in all aspects of ICD implant and follow-up. Candidates that are not certified must demonstrate technical proficiency and implant certification within six months of the hire date., • Maintain or obtain North AMERICAN Society of Pacing & Electrophysiology (IBHRE) certification. Candidates that are not certified must become certified within two years of the hire date., • Maintain a comprehensive product and technical knowledge of competitive products including features, functions, and benefits., • Assist the sales representative when working within a specific sales territory., • Provide on-call coverage 24 hours per day and up to 7 days per week. Weekend call schedules shall rotate based on the territory schedule. Scheduling is the responsibility of the Director of Sales. Must carry a pager and be always available when on call., • Provide implant and follow-up coverage to Sales Representatives when he/she is unavailable or in training., • May be required to travel and provide implant support anywhere within the Area Sales Director's defined sales territory. Cross-over coverage during emergencies may be necessary., • Out-of-town travel is expected to be no more than 30%., • Bachelor's degree (or equivalent) in Nursing, Physiology, Biology, or Bioengineering. Graduate degree preferred., • Minimum of three years of experience working in cardiac Cath lab, EP lab, or pacing business with specific emphasis on pacemaker and ICD support., • Pacemaker implantation and/or follow-up experience., • Professional appearance and demeanor., • Provide 24-hour, 7 days a week on-call territory coverage (including holidays, weekends, and evenings), • Available/willing to work/travel weekends and evenings, • Ability to travel outside of assigned territory with ease, as needed, • Continuous verbal and written communication, • Must be able to drive approximately 80% of the time within the assigned Territory, • The physical demands described within this section are representative of those that must be met by an employee to successfully perform the essential functions of this job., • Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level., • Sitting, standing, and/or walking for up to eight-plus hours per day., • Environmental exposures include eye protection, infectious disease, and radiation., • Frequently required to use hands to finger, handle or feel objects, tools, or controls., • Ability to effectively use a mobile phone, PC, keyboard, and mouse., • Frequent bending/stooping, squatting, and balance.