1000+ Best cash paid Jobs in Los Angeles, CA (September 2025) - page 3

Powerfull Electric

SERVICE ASSISTANT MANAGER (Experience Required)

27 days ago

Los Angeles

Job Description DUTIES & RESPONSIBILITIES: · Ensure all services are followed up with a phone call to make sure service was completed and the customer is satisfied as a front representative for quality control. · Collaborates with PMs to ensure full coverage on project for scheduling. Confirming details such as scope and timeline/manpower, and communications · Owner of the communication with RVR clients · Owner of reviewing and updating RVR lists on an as needed basis · Review reports to ensure return trips are coordinated with scheduler as needed with appropriate teams for internal quality control. · In collaboration with PMs and Scheduler, monitors service projects from contact to completion to make sure all paperwork is finalize and approved for service billing execution · Participates in meetings with Ofer, PMs, & Service Estimator – ensure all job folders are updated with project notes, photos/marked up drawings. Update sent to assigned team members for each project in advance · Coordinates kick-off meetings with team members to ensure everyone is informed on what needs to be completed on the check list. As well as the close-out meetings for job review (pros and cons of the execution of the work) · In collaboration with Field department, is responsible for the project close out process. Makes sure that all checks lists (including meetings) are completed in time. · Audits all jobs that are close and ready to transfer from the field department meet and makes sure projects meet all requirements before moving them to Service department. · Collaborates with SM in forecasting /anticipating stakeholders needs (income projection) by reviewing upcoming work (Labor Resource Plan) · Provides support to the team for problem solving and reinforcing processes within the department to ensure smooth workflow according to company policies. · Collaborates with Service Manager in reviewing the workflow charts and processes for better efficiency and compliance. · Manage & maintain the current and new maintenance Agreement (memberships) for retention and to ensure that client needs are met, upselling where needed. · With the direction of the Manager, execute strategic plans to optimize service profits while maintaining quality of services completed. · In collaboration with Service manager, supervise employee's workflow, setting leadership standards, and efficiency. Builds internal relationships to ensure our employees are exceeding expectations. · Adhere to and ensure staff understand and comply with all company policies and procedures, including but not limited to safety, ethics, conduct and appearance. · In collaboration with Service Manager, ensure safety meetings are held weekly by Service Project manager. · In collaboration with Service Manager, reviews work or activity reports according to Company policy. · Attempt to resolve client complaints. All client complaints must be reported to the Service Manager · Maintain good, business-like relations with other employees, supervisors, trades, suppliers, and clients. · Pay vendors by monitoring discount opportunities; verifying federal tax ID numbers; scheduling and preparing checks; resolving purchase order, contract, invoice or payment discrepancies and documentation; insuring credit is received for outstanding memo’s; issuing stop-payments or purchase order amendments. All bills are to be paid by due date. · Match PO and invoices, check pricing for accuracy and mark date matched and give to Manager to approve for payment · Enter vendor bills. · Enter credit memos. · Respond to vendor inquires when necessary · Work closely with Purchasing and receiving to make sure all invoices have a closed PO and have been received properly. · Prioritize invoices according to cash discount potential and payment terms · Enter credit cards purchase charges and reconcile account. · Maintains accounting ledgers by verifying and posting account transactions · Assist the Service Sales Manager (SSM) in generating Service Estimates. · Creating Spec Sheets or submittals for Service Estimates when required · Reconcile approved estimate jobs with Labor Resource Plan · Obtaining Estimate statuses from SPM approvals and inform department. · Meeting attendance (As needed) · Immediately notify any injuries, safety issues, unresolved client complaints or other service field problems to the Service Manager. · When requested, train other employees. · When necessary and requested, assist other office personnel · Perform all other tasks, within job requirements, as assigned by the Service Manager. QUALIFICATIONS Education: • Required: High School graduate, • Preferred: College degree BA or BS Experience: • 5 years’ demonstrated experience in Service Management. Expectations: • Exhibit a professional, business-like appearance and demeanor., • Provide Superior customer service, • Exhibit entrepreneurial mindset that’s hard-wired toward learning, change and self-awareness., • Create a positive work environment and develop positive work relationships with others to include staff, clients, and vendors., • Ability to be resilient, flexible, and responsive to the changing needs of the business, the industry and clients., • Comfortable dealing with numbers and the processing of financial information, • Results-driven and patient, • Take initiative in troubleshooting and problem solving with a solutions-based focus, • Ability to collaborate with leadership team, management team and staff to ensure continuous improvement and profitability of the company., • Take initiative in troubleshooting and problem solving with a solutions-based focus., • Ability to work independently and within a team., • Ability to prioritize and reprioritize as needed to achieve expected results — for self and others., • Analytical and observational skills that demonstrate an ability to work unsupervised, supervise others, follow company policy, and interact effectively with employees and clients., • Detail oriented with strong organizational skills., • Model accountability, measure progress and hold self and others accountable for desired results., • Maintain a high level of confidentiality. Knowledge & Skills: • Excellent written and oral communications skills, including:, • Fluent in English: Speaking, Understanding, Reading and Writing., • High attention to detail & accuracy, • Natural ability to think several steps ahead of the client and take proactive steps to address roadblocks and issues, • Ability to be flexible and understand the needs of the business often dictate the need for immediate change, • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals., • Ability to effectively direct & supervise, • Be a problem solver who has a demonstrated ability to overcome challenges with creative solutions, • Organizational skills: manage staff and multiple tasks at the same time., • Working knowledge of Spanish is desirable, but not required., • The use of analytical and observational skills which demonstrate an ability to work unsupervised, supervise others, follow company policy, interact with employees and clients, and schedule service calls in stressful situations. Working conditions: • Fast-paced environment requiring flexibility, adaptability and resilience in a wide variety of work situations., • Customer service may include interacting with challenging clients and tight deadlines., • General office environment, with low to medium noise, low to medium heat and cold, and low to medium dust levels., • May be exposed to high dust, heat and noise levels when visiting field job sites and/or client locations., • Occasional emergency calls after hours, holidays and on weekends. Physical requirements: · Body Positions: Standing, sitting · Body Movements: Walking, stooping, bending · Sensory Abilities: Sighted, voiced, and hearing. Close, color, and peripheral vision with ability to adjust eye focus. · Lifting: Low – up to 20 lbs. Company DescriptionPowerfull Electric Inc. is an electrical contracting company dedicated to providing luxury residential homeowners with revolutionary technologically advanced electrical systems. We provide white glove service, unmatched quality and custom craftsmanship for our clients both during construction and the lifespan of your estate. Our employees are our backbone and they are the technical experts in all aspects of design, development, planning, executing and administration of all your electrical needs. We are POWERFULL ELECTRIC!Powerfull Electric Inc. is an electrical contracting company dedicated to providing luxury residential homeowners with revolutionary technologically advanced electrical systems. \r\n\r\nWe provide white glove service, unmatched quality and custom craftsmanship for our clients both during construction and the lifespan of your estate. \r\nOur employees are our backbone and they are the technical experts in all aspects of design, development, planning, executing and administration of all your electrical needs. \r\nWe are POWERFULL ELECTRIC!

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