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Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay and Weekly TIPS to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Job DescriptionCompany Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. About Us: Harvard Business School Executive Education brings together senior executives from the world’s most influential organizations, preparing them to reach the next level for their organizations and for themselves. Working closely with HBS’s world-class faculty, we design and deliver programs for individuals and for organizations, welcoming over 12,000 participants annually from over 130 countries. Programs range from a few days to multiple weeks. Most programs are delivered on the HBS campus, where participants live, learn, and dine together in dedicated Executive Education residences and facilities. Our programming includes in-person, virtual, and blended (combining both in-person and virtual learning) options. The Executive Education department consists of open enrollment, global, and custom program portfolio management; guest services; marketing; corporate sales; program operations; technology services; human resources; enrollment and admissions; and finance. Job Description Job Summary Reporting to the Assistant Director, Executive Education Engagements, the Program Manager will take primary responsibility for managing timelines, coordinating internal and external resources, and ensuring smooth program execution. In addition, this role will help shape future staffing models by identifying delivery needs, sharing feedback from on-the-ground experience, and supporting the development of scalable team structures as the portfolio grows and evolves. Position Description * Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents. * Supervise a team of Program Administrators * Manage detailed planning and operational execution for programs in the Custom Engagements portfolio, and other ExEd programs and engagements * Create and maintain project timelines, task trackers, and run-of-show documents to ensure clear sequencing and coordination across stakeholders * Partner with the Assistant Director and other key stakeholders to ensure all program components are aligned and on track * Serve as a central point of coordination for vendors and internal teams (operations, catering, IT), ensuring smooth communication and alignment across stakeholders * Oversee and guide Program Specialists in their coordination with faculty support staff, providing direction and feedback to ensure consistent, high-quality collaboration * Prepare communications, logistics summaries, and briefings for faculty, clients, and leadership as needed * Support the delivery of high-touch experiences for participants and clients by managing key logistical details such as space setup, media coordination, participant materials, and guest arrival experiences * Work with external event planning vendors on ordering, delivery, storage, and distribution of swag, marketing items, and other engagement needs * Track and reconcile program budgets and expenses; coordinate contracts, invoices, and vendor payments * Participate in and support live delivery of programs (in-person or virtual), ensuring real-time adjustments and client satisfaction * Manage process development and documentation to help scale and refine how this evolving portfolio is managed * Serve as a point of management and support for program support staff; assist with onboarding, training, and task delegation * Contribute observations and insights from delivery to help inform future planning and continuous improvement * Perform other duties as assigned. Working Conditions * Availability to work extended hours and weekends, based on program needs. Qualifications Basic Qualifications: * High School Diploma, GED, or equivalent is required. * 5+ years of directly related and specific experience in program delivery, event logistics, or project management is required. * Education beyond high school may count toward experience. * Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must. Additional Qualifications and Skills: * Demonstrated ability to manage complex, multi-part projects with attention to detail and follow-through * High comfort with ambiguity, flexibility in delivery, and creativity in evolving environments * Ability to experiment with new approaches and contribute to building scalable processes * Excellent interpersonal and written communication skills * Highly organized, proactive, and comfortable managing evolving priorities in a fast-paced environment * Experience coordinating vendors and internal departments * Proficiency with standard project management and communication tools * Bachelor’s degree preferred Additional Information • Standard Hours/Schedule: 40 hours per week, overtime eligible, • Compensation Range/Rate: $84,000 to $88,000 annually commensurate with experience, • Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position, • Pre-Employment Screening: Identity A cover letter is required to be considered for this opportunity. Interviews may be conducted virtually (via Zoom) or in person. Work Format Details This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Salary Grade and Ranges This position is salary grade level 056. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information. Benefits Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: • Generous paid time off including parental leave, • Medical, dental, and vision health insurance coverage starting on day one, • Retirement plans with university contributions, • Wellbeing and mental health resources, • Support for families and caregivers, • Professional development opportunities including tuition assistance and reimbursement EEO/Non-Discrimination Commitment Statement Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

Job DescriptionCompany Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Harvard Business School Executive Education brings together senior executives from the world’s most influential organizations, preparing them to reach the next level for their organizations and for themselves. Working closely with HBS’s world-class faculty, we design and deliver programs for individuals and for organizations, welcoming over 12,000 participants annually from over 130 countries. Programs range from a few days to multiple weeks. Most programs are delivered on the HBS campus, where participants live, learn, and dine together in dedicated Executive Education residences and facilities. Our programming includes in-person, virtual, and blended (combining both in-person and virtual learning) options. The Executive Education department consists of open enrollment, global, and custom program portfolio management; guest services; marketing; corporate sales; program operations; technology services; human resources; enrollment and admissions; and finance. Job Description Job Summary The Program Coordinator works alongside another Program Coordinator and Program Manager to make up an Executive Education Program Delivery team. The Program Coordinator is responsible for pre-planning through the delivery of Executive Education programs, coordinating all logistics, both on-site and virtual delivery, facilitation of remote sessions, and day-to-day operations for the team's assigned portfolio of programs. Position Description: • Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents., • Work closely with faculty to confirm session details, coordinate program material, arrange IT and AV needs, and provide classroom support when programs are in session, • Be the primary contact for faculty and participants for all pre, during, and post program-related support, • Work closely with other HBS support departments to include operations, media services, housekeeping, catering, and other constituents to ensure appropriate operational support, • Coordinate and administer program schedules for domestic and international programs, • Build and maintain participant websites for each program, • Coordinate experiential learning exercises and team-building activities, • Maintain records to document faculty material, participant feedback, schedules, vendors, and evaluations associated with program delivery, • Coordinate program logistics for on-campus programs, to include meals, housing, and special events, both on campus and at local venues, • Coordinate and host online sessions to include sharing documents and videos, administering polls, coordinating breakout rooms, monitoring attendance, and facilitating communication with faculty, participants, and the technology team, delivered primarily via Zoom or the HBS Online Classroom, • Use Salesforce to track and manage participant enrollment and cancellations, and other program-related data, • Coordinate, process, and track program purchases and other expenses, • Staff the program office when programs are in session, • Facilitate online Zoom sessions. Coordinate online live sessions, working closely with the HBS Live Online Classroom team, • Collaborate with other Exec Ed teams, including Program Directors, Enrollment and Admission Services, Finance, Client Services, Resource Allocation Associate Director, Coaching Directors, etc., • Support the larger program delivery team in “all hands-on deck” activities, including program assignments and coverage across teams, • Support other projects, department-wide initiatives, and other responsibilities at the discretion of the program manager and program delivery directors, • Ability to work extended overtime hours (including some evenings and weekends) is a must., • This position may also include domestic or international travel depending on program needs, • First 90 days of employment fully in person, on-campus (hybrid option following)Qualifications Basic Qualifications • High school diploma, GED, or equivalent required., • 3+ years of experience in customer service-oriented and/or administrative support role(s) or related experience is required., • Education beyond high school may count toward experience., • This position requires a team player with a willingness and ability to work with multiple groups within Executive Education and across campus in a fast-paced, customer-oriented, high-energy environment., • Demonstrated ability to think quickly, manage multiple priorities and generate solutions when unexpected problems arise., • Candidates must show strong verbal and written communication skills. Excellent customer service and organizational skills, as well as administrative coordination experience, • Candidates must be highly motivated, solution driven, take initiative and work well both independently and in a team approach. Must be flexible, energetic, diplomatic and detail oriented. Additional Information • Standard Hours/Schedule: 40 hours per week, overtime eligible., • Compensation Range/Rate: $66,000 - $69,000 commensurate with experience., • Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position, • Pre-Employment Screening: Identity, • Other Information:, • This is a hybrid position which we consider to be a combination of onsite and remote work at our Boston, MA based campus. Please note that for the first 90 days of employment, you will be expected to be onsite 5 days/week. This role is required to be onsite for the entire duration of a program when in-session. When not in session, Executive Education expects Program Delivery staff to be onsite a minimum of 2 days per week and departments to provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Salary Grade and Ranges This position is salary grade level 053. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information. Benefits Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: • Generous paid time off including parental leave, • Medical, dental, and vision health insurance coverage starting on day one, • Retirement plans with university contributions, • Wellbeing and mental health resources, • Support for families and caregivers, • Professional development opportunities including tuition assistance and reimbursement EEO/Non-Discrimination Commitment Statement Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

Job Description • We are hiring immediately for a full time GUEST SERVICES AGENT position., • Location: Max Ultimate Food - 65 East Cottage Street, Boston, MA 02125. Note: online applications accepted only., • Schedule: Full time; Monday through Friday, 9:00 am to 5:00 pm. Open availability is required. More details upon interview., • Requirement: One to three years of prior experience in event coordination, hospitality, or a related field is preferred., • Pay Range: $30.00 per hour to $35.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1486647. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A ! Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables., • The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis.