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Up to $21 per hour / Medical insurance / 401k / PTO - As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empathy while assisting customers; Resolve cust

NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts.

Do you speak fashion? We're hiring Sale Associates! Let's chat!.Born in Australia, loved around the world.At Cotton On, we know good style goes well beyond what's in your wardrobe.We're here to inspire, spark joy and bolster self-expression and creativity.We want our community to feel seen, heard an

Job DescriptionOn-Call IT Field Technician – PC, Mac, POS and TV Mounting ???? Location: Multiple U.S. Cities (Local, Onsite Support) ???? Job Type: Independent Contractor (1099) ???? Pay: $35 hour (on-site) ???? Schedule: Flexible – You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You’ll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About the Role Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. This is a 1099 contractor role with full flexibility. You set your availability and we send jobs that match your proximity and skills. Key Responsibilities • Troubleshoot and repair Windows and macOS issues, • Resolve WiFi, router, and wired network problems, • Install and configure printers and scanners, • Replace or upgrade hardware components, • Reinstall operating systems using bootable tools, • Document work and communicate clearly with customers, • Install and support POS systems and run Cat5e or Cat6 cabling, • Two or more years of experience in IT support or field service, • Strong networking and diagnostic skills, • Reliable transportation and valid driver’s license, • Ability to work independently and provide professional customer service, • Ability to lift up to 50 lbs Compensation • IT and POS work: $35 per hour for time on site, • Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required, • Flexible scheduling — accept only the jobs that match your route and availability, • National brand recognition and continuous job offers, • Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply • ???? Intro Call – A recruiter will contact you for a quick chat, • ???? Onboarding – Complete paperwork and tax forms electronically, • ???? Background Check – Mandatory before activation, • ???? Set Your Availability – You enter your availability in our tech portal, • ???? Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we’d love to hear from you.

As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year.Joining H&R Block as a seasonal,.Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat,

The Tenant Services Representative performs daily and monthly property‑management and tenant‑relations tasks to ensure happy tenants, high‑level occupancy, efficient collections, and organized processes and data systems. Oversee tenant communications by phone, email, and online portal chat. On

Job DescriptionAbout MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures About the job: The HelpDesk Admin role serves on the IT Help Desk as the primary contact center for MCU staff who need IT assistance. This role requires empathetic and resourceful people who are focused on resolving customer issues efficiently and respectfully. What you’ll be responsible for: • Manage Help Desk tickets in a timely manner using customer service call center skills, • Respond to customer issues via phone, email and computer chat, • Document customer interactions, • Run diagnostics to resolve customer reported issues, • Escalate issues to the next Tier with next level of difficulty, • Install, make changes and repair computer hardware and software, • Follow-up with customers to ensure issues are resolved, • IT Troubleshooting, • Prioritization of customer needs, • Report generation, • Flexible schedule, • Answering calls, asking probative questions, connecting dots, deducing solutions, • Intuitive understanding of contemporary IT systems, • Triage skills, diagnostic skills, questioning skills, • Excel, PowerBI, organization of information, • Time management, planning aheadWhat you’ll bring:, • Manage Help Desk tickets in a timely manner using customer service call center skills, • Respond to customer issues via phone, email and computer chat, • Document customer interactions, • Run diagnostics to resolve customer reported issues, • Escalate issues to the next Tier with next level of difficulty, • Install, make changes and repair computer hardware and software, • Follow-up with customers to ensure issues are resolved, • IT Troubleshooting, • Prioritization of customer needs, • Report generation, • Flexible schedule, • Ability to work well under pressure and with minimal supervision., • Proficiency in Microsoft Office Suite., • Available to work flexible hours. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024, • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You get on-the-job training to get you familiar with the industry and the role, • You get medical, vision, and dental coverage, along with PTO, 401k, and commuter benefits Role Summary: The Technical Support Deployment role is a fully onsite position 5 days a week. This position is a critical role that interacts directly with our clients and supports our sales effort. Responsibilities: Deployment & Configuration • Program, configure, test and deploy payment technologies, including standalone materials, mobile payment devices, online gateways and POS systems, • Perform quality checks to ensure devices are properly configured prior to shipment or installation, • Assist with batch preparation and execution of deployment projects, • Maintain accurate deployment records in the company CRM systemInventory & Operational Support, • Maintain and update inventory records and assist with inventory organization, • Support monthly inventory reporting and assist in preparing purchase plans for devices and supplies, • Help ensure operational readiness for deployment activitiesTechnical Support & Local Response, • Provide daily technical support via tickets, phone, live chat, and email inquiries, • Troubleshoot device, gateway, and POS-related issues and escalate complex cases when necessary, • Provide timely local deployment support and rapid response for time-sensitive reseller and merchant requests, • Document client interactions and resolutions in the CRM SystemCross-Team Collaboration, • Provide basic pre-sale and post-sale technical assistance to Sales Agents, • Assist in communicating technical requirements between merchants and internal teams, • Support coordination to ensure deployment and client issues are resolved efficientlyPayment Security & System Stability, • Assist in ensuring payment devices and configurations follow company security standards and operational procedures, • Support efforts to maintain stable and reliable payment operations during deployment and troubleshooting processesLearning & Development, • Continuously learn about the company's hardware, software, and payment technologies, • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Mandarin-Chinese is required., • Bachelor's degree in Computer Science, or the equivalent is preferred, • Technically savvy with strong organization skills, • Experience troubleshooting issues and achieving solutions, • Able to take initiative to solve problem effectively, • Self-motivated to learn new systems and installation of products, • Able to accomplish tasks before deadlines and be detail-oriented, • Able to work efficiently as part of a team and as an individual At Let’s Go uP, we are an equal employment opportunity employer. To learn more about us, please visit us at: . Let's Go uP Together! Powered by JazzHR hbBUVWjDBs

Synthflow Ai Enterprise Ai Agent Platform.Synthflow AI is an enterprise AI agent platform that unifies customer operations across voice, chat, and messaging.Our agents handle routine interactions at scale so teams can focus on high-value work.Over 20M hours of operations automated.Backed by Accel, A

Job Description THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN, 2 DAYS REMOTE NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary Small, fast-paced financial services firms is seeking a Senior IT Support Engineer. This is a customer oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support • Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Le arn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications User Support • Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions. Documentation • Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week.

Job DescriptionLogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Responsibilities • 3+ years of design experience with a B2B SaaS product, • Experience building prototypes and wireframes with exceptional aesthetics, • Hands-on experience with modern UX design concepts and tools, • Ability to prioritize and manage work independently, • Excellent collaboration and organization skills, • Comfortable with jumping into the codebase and fixing UI inconsistencies with the help of Copilot or similar tools.Qualifications, • Provide creative output and direction to help achieve the vision for our products, • Contribute designs and wireframes to upcoming product features, • Assist in establishing design guidelines, best practices, and standards of quality in all design work, • Contribute to overall strategy and decision-making about product direction, • Help deliver and refine clear storytelling around product needs, • Collect user feedback to help inform the product road map and prioritization, • Ability to read and modify basic front-end code, • Experience using and contributing to the living style guide in the codebaseBenefits and Perks, • Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!), • Unlimited vacation policy, • Health, Dental, Vision benefits, 401k, commuter benefits, • Generous stock options

Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Kare! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. s What We Offer: * Medical, Dental & Vision Insurance * 401K Plan * Paid time off and vacation * Short/Long Term Disability * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family-owned and operated * Discounts on products and services BDC Responsibilities include: * Answering all incoming calls to the department and scheduling appointments * Answering all internet inquiries to facilitate appointments into the dealership * Making phone calls to customers after they have visited the showroom to find out about their experience * Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat * Maintains accurate sales documentation in CRM * Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions * Attends all staff meetings, trainings, and educational classes as required * Performs other duties as assigned BDC Qualifications: * Must have a clear, articulate, and pleasant speaking voice * Must be a self-starter * Customer service and/or telephone contact experience * Must be dependable and report to work every day on time * Must be friendly and upbeat and like talking on the phone helping people find answers to their questions * Must be able to address and answer customer requests via phone and e-mail * Strong organizational skills and the ability to effectively multi-task * Excellent bilingual communication skills a plus (writing and speaking) * Excellent follow-up skills * Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours * Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others * Must be a "people person" but still know how to control the conversation * Professional appearance and demeanor * Must have an excellent attendance record and a commitment to being on time * Excellent telephone skills * Proficient computer and internet skills * Sales experience a plus (any industry) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description We are looking for a dedicated Remote Travel Support Specialist to ensure our clients have a seamless journey from start to finish. In this role, you will be the primary point of contact for travelers, resolving inquiries and managing itinerary changes with efficiency and empathy. If you are a problem-solver who loves travel, we want to hear from you. Key Responsibilities • Act as the first line of support for clients via email, chat, and phone regarding their travel plans., • Process booking modifications, flight cancellations, and special accommodation requests promptly., • Troubleshoot travel-related issues in real-time to minimize client stress., • Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately., • Problem Solver: You remain calm under pressure and can think on your feet., • Tech-Savvy: You are comfortable learning new booking platforms and working with remote communication tools., • Communicator: Excellent written and verbal English skills are a must., • Experience: Previous background in customer support or the travel industry is highly valued., • 100% Remote / Work-from-home setup., • Flexible scheduling to maintain work-life balance., • Comprehensive training on our travel systems., • Travel perks and industry discounts.

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! Compensation$21—$21 USD

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What you'll be working on * Generate qualified pipeline through cold outbound and manage inbound interest * Drive top-of-funnel growth through targeted multi-channel outreach (phone, LinkedIn, email) * Advance opportunities through strategic discovery and qualification * Continuously expand and refine outbound strategy through prospecting and list curation by researching, testing, and prioritizing accounts * Partner with AEs to seamlessly advance qualified leads through the sales cycle * Act as Clarion's first voice to the market by representing our mission with credibility and empathy Requirements * 1+ years of experience in sales development, with a proven ability to drive cold outreach, run outbound campaigns, and consistently generate pipeline * Exceptional communicator with strong verbal and written skills, able to craft compelling messaging and confidently engage executives from day one * Gritty and self-motivated, with a bias toward action, persistence under pressure, and comfort navigating ambiguity in a fast-paced environment * Detail-oriented and metrics-driven, constantly focused on execution * Healthcare interest or experience: You're curious about healthcare workflows and challenges; experience selling into healthcare orgs is a strong plus * Sales tools fluency: Proficient with CRMs, outreach platforms, Sales Navigator, and other sales enablement tools * Excited to work from our NYC office 5 days a week You are a good fit if * You're naturally curious and creative, always asking sharp questions and thinking critically about how AI can improve healthcare operations * You're relentless, pushing through roadblocks with resilience and a solutions-first mindset * You're meticulous and organized, managing your pipeline with precision and never letting details slip * You're a systems thinker, constantly analyzing and improving what works to drive scalable results * You bring focused energy and genuine enthusiasm, showing up motivated by the mission every single day What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (20 min) [Virtual]: Quick conversation about your sales experience and passion for healthcare transformation. * Outreach Simulation (30 min) [Virtual]: Live role-play where you'll pitch Clarion to a "healthcare executive" and handle objections. * Take-home Exercise: Create a targeted outreach sequence for a specific healthcare segment demonstrating your research and messaging skills. * Team Day (3 hours) [In-Person]: Visit our New York office to shadow live sales calls, meet the team, and present your outreach strategy. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $80K - $120K

Job Description Role Summary: We are seeking a highly skilled Technical Lead to drive the design, development, and optimization of AWS-based contact center and backend solutions. This role will focus on Amazon Connect and related AWS services, serving as a hands-on leader responsible for architecture, integrations, and technical excellence across customer engagement platforms. Key Responsibilities: Architecture & Design • Define and own the technical roadmap for Amazon Connect and related systems., • Architect scalable, secure, and resilient cloud-based contact center solutions., • Lead modernization and migration from legacy telephony platforms to Amazon Connect., • Oversee and guide a scrum team of developers through project delivery. Development & Integration • Design and build IVR/contact flows, Lex bots, routing logic, and voice/chat automation., • Integrate Amazon Connect with Salesforce, ServiceNow, and other enterprise systems., • Develop event-driven applications using AWS Lambda, API Gateway, DynamoDB, EventBridge, and Kinesis., • Implement AI-powered automation using Amazon Bedrock, OpenAI, or LangChain., • Train and mentor engineers transitioning into Amazon Connect development. Operations & Support • Oversee production stability, incident response, and performance tuning., • Conduct root-cause analysis and maintain observability via dashboards and SLIs/SLOs., • Ensure system reliability and compliance with security and IAM standards. Leadership & Collaboration • Lead and mentor cross-functional teams across development, data, and infrastructure., • Partner with network/security teams to uphold QoS and compliance requirements., • Provide tools and dashboards for business and operations reporting. Required Skills & Qualifications: • 10+ years of experience in telephony, contact center, or AWS backend development., • 3+ years hands-on experience with Amazon Connect (preferred)., • Strong AWS expertise: Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating Salesforce Service Cloud Voice or similar CRM systems., • Familiarity with SIP, RTP, PSTN, QoS, and packet loss mitigation., • Strong understanding of REST/GraphQL APIs, JWT, OAuth, and SAML., • Proficiency with Terraform, CloudFormation, Git, and CI/CD tools., • Excellent communication, leadership, and stakeholder management skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Job Description New York, NY 10024 $20.00 an hour - Part-Time Monica + Andy is looking for kind, empathetic, and energetic sales associates to join our Customer Experience team! We are looking for experienced sales associates who will deliver exceptional customer service and create a joyful shopping experience across all of our channels—this includes our online business and our physical locations (our Guideshops). We are building a best-in-class omnichannel customer experience team. Our sales associates will service our Guideshop customers in their unique locations. They will also work on a national level as part of our email and chat customer service team. Monica + Andy is a digitally native, organic baby and children’s clothing brand. Inspired by the birth of her daughter, our Founder Monica Royer created Monica + Andy to deliver softer, organic fabrics, better-designed clothing and blankets, and a seamless, easy shopping experience for parents and gift-givers. We exist to personalize shopping for parents by creating joyful experiences and products without compromise. Our Sales Associates (Storks) are brand ambassadors. We are looking for Storks who are confident in their ability to naturally share our brand story and educate customers on our products and high-quality, organic fabric. We want someone who connects with and understands the needs of our parents and our gift-giving clients. You… ● Are empathetic and confident in your ability to genuinely connect with co-workers and customers. ● Love meeting and talking to new people. ● Have a desire to grow our brand and build a book of clients. ● Have a positive attitude and can motivate and lead by example. ● Have a keen attention to detail. ● Have excellent written and verbal communication skills. ● Have a love for and understanding of babies + children, and the big people who come with them. ● Must be willing to work weekends and holidays. ● Have a customer-centric mindset and are natural in providing excellent customer service. ● Outstanding problem-solving and time management abilities. ● Are able to answer customer questions in person and via chat, email, and phone ● Are a self-motivator and willing to work hard, roll up your sleeves, and build the brand. ● Bilingual (English/Spanish) is a plus. We... ● Value self-awareness, honesty, empathy, and good energy! ● Work hard because we love what we’re doing, but also believe in balance. ● Love babies + kids. And the big people who come with them. ● Will back up our talk with competitive compensation, challenging work, great coworkers, and the opportunity to build something. ● Are excited to hear from you! Job Responsibilities (Guideshops Customer Experience): ● Welcome every customer into the store with a warm, friendly greeting and smile ● Merchandise the Guideshop based on product availability and merchandising guidelines ● Answer the phone, help customers via chat and email; meet minimum daily ticket goals and response times ● Create a world-class customer experience for the Monica + Andy customer ● Offer help whenever needed to everyone ● Be the best brand ambassador for the brand you can be ● Build and maintain a client book, meeting daily sales goals ● Outreach to clients on a 1:1 basis with manager oversight to build sales and traffic ● Keep Guideshop clean and tidy at all times ○ Additional sanitizing and cleaning responsibilities will be a strict requirement of the job per COVID-19 OSHA guidelines (and any future CDC guidelines, if applicable). ● Take detailed notes to report back to the team on a daily basis (keeping track of Guideshop stats such as traffic, sales, AOV, inquiries) Job Responsibilities (Digital Customer Experience/Email/Chat/Prospecting): ● Learn and master all systems that we use to place orders, edit orders, process returns, and more. ● Write eloquent, thoughtful responses to our customers’ inquiries via email and chat ● Speak with customers on the phone on a regular basis to answer questions about products, policies, and order updates ● Process returns and order-related tasks in a timely manner to ensure we deliver the best customer experience possible ● Outreach to clients on a 1:1 basis with manager oversight to prospect new clients and communicate with existing clients Physical Demands: ● Physical demands include but are not limited to, high aptitude for standing endurance, lifting and carrying at least 25 pounds, climbing ladders to retrieve merchandise, various types, bending, and squatting. Monica + Andy is an equal-opportunity employer and makes employment decisions on the basis of merit. Monica + Andy policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

Job DescriptionAbout Clarion At Clarion, we’re rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30–40% of patient calls, while staff are overwhelmed by administrative work. We believe AI agents should handle workflows like scheduling, billing, prescription refills, and follow-ups so healthcare teams can focus on patient care. We’re building the communication infrastructure modern healthcare needs. Our AI agents don’t just answer calls—they complete workflows end-to-end, ensuring patients never go unheard. To date, we’ve handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Clarion was founded by a Stanford/Harvard-trained physician (founding team at Two Chairs and Ophelia) and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. We’ve raised $5.4M from Accel, Y Combinator, Sequoia (Scout), and leading healthcare founders. We’re an in-person team in New York, moving fast to solve one of healthcare’s most critical problems. Why This Role Is Special * High-impact ownership: You’ll own meaningful features and systems used daily in real healthcare environments. * Strong signal, early traction: Dozens of paying customers and growing revenue, with room to shape core product decisions. * Learn from experienced builders: Work closely with founders and senior engineers operating at the intersection of healthcare, AI, and real-time systems. What You’ll Work On * Build and operate production full-stack features powering AI-driven healthcare communication. * Integrate with EHRs, legacy healthcare systems, and real-time voice infrastructure. * Collaborate closely with product, design, and senior engineers to turn customer needs into shipped software. * Debug and improve reliability, performance, and scalability across live systems. * Contribute to technical discussions, code reviews, and evolving engineering best practices. Interesting Technical Challenges * AI-powered workflows: Support and extend LLM-driven systems used in real-time healthcare interactions. * Real-time systems: Work on low-latency services that process live voice and patient data. * Healthcare integrations: Build resilient abstractions across fragmented, regulated systems while maintaining security and compliance. What We’re Looking For * 3–5 years of experience building and shipping production software. * Strong full-stack experience with Node.js, TypeScript, React, and PostgreSQL. * Comfort working in ambiguous environments and learning quickly. * A strong sense of ownership—you care about quality, reliability, and real-world impact. * Clear communication and a collaborative mindset. You’ll be a great fit if you enjoy shipping real software, learning from experienced teammates, and growing your technical judgment while working on meaningful problems. Interview Process We move quickly and communicate clearly at every stage: * Intro Chat (20–30 min, Virtual): Background, role context, and mutual fit. * Technical Interview (1 hr, Virtual): Practical system design and coding discussion with an engineer. * Onsite Team Day (Half Day, NYC): Collaborate on real problems, meet the team, and assess mutual fit. Decisions are typically made within 24 hours of each stage. Compensation Range: $150K - $225K

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Allbirds we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. About Us We're building a category-defining company focused on expanding access to technology by giving devices a second life. Our work sits at the intersection of software, hardware, logistics, and sustainability, where the problems are real, messy, and operationally complex, and where getting things right matters to our customers every day. This is not a company with rigid org charts, deeply layered process, or narrowly scoped roles. It's a place where people own outcomes, build quickly, and work closely with operations and customers to solve real-world problems. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. The Role We're looking for a senior engineering leader to lead our existing engineering team and grow it thoughtfully over time, while sharing ownership of product outcomes and serving as a strong internal advocate for our customers. This is a hands-on leadership role. You'll join a small, capable team, write production code alongside them, set technical direction, and work directly with the business. As the team scales, you'll gradually spend less time in the code, but stay close enough to guide architecture, standards, and decision-making. From day one, this role is part of company leadership. You'll partner closely with the Co-CEO/Co-Founder and cross-functional leaders to ensure what we build meaningfully improves our operational and customer experience, not just that it ships. What You'll Do • Own engineering as a function: technical direction, execution, hiring, and culture, • Write production code and make architectural decisions that matter immediately, • Lead and support an existing team of engineers, ensuring both short- and long-term success, • Balance delivery of high-impact projects with improving team cohesion, process, and engineering craft, • Grow the team through thoughtful, additive hiring, strong onboarding, and clear performance expectations, • Build toward a forward-deployed engineering model, engineers who work closely with operations and GTM to solve real customer problems directly, • Introduce structure where it helps, and avoid it where it slows us down, • Partner directly with the CEO and leadership team to translate business priorities into technical reality, • Gradually scale yourself out of the critical path over time while maintaining high technical standards Who This Role Is For This role is ideal for someone who: • Has led engineers before, but still loves building, • Has worked in both low-structure environments (startup, founding team, early-stage company) and more formal engineering orgs, and wants to blend the best of both, • Has owned a meaningful product, platform, or system end-to-end (ex: a full onboarding flow, a core product line, or a major operational system), • Wants to take ownership of a team's growth and evolution as the company scales, • Finds energy in being in the office, collaborating in real time, and building alongside others What We're Looking For • Strong software engineering background with recent hands-on experience, • Prior people management experience, including hiring and performance management, • Demonstrated ability to build teams, • Experience operating in ambiguous, fast-moving environments with limited structure, • Product ownership mindset: you care deeply about outcomes, not just implementation, • A builder mentality: you roll up your sleeves Bonus signals we care about: • You've started a company, joined very early, or worked in a scrappy environment before, • You've owned a meaningful product or system at a mid-sized company (200–500 employees)How We Work, • In-office culture. We believe being together matters, especially at this stage. Collaboration, speed, and shared ownership are built in person., • Ownership over process. We don't hire for rigid roles, we hire for impact., • Execution over optics. We care about building the best version of this company, not matching benchmarks or best practices for their own sake., • Leadership from day one. This role shapes not just engineering, but the company itself.Why This Role Is Special, • True ownership without unnecessary bureaucracy, • Direct partnership with the CEO, • Opportunity to define engineering culture, structure, and standards from the ground up, • A role that scales with you, this is meant to be a career-defining step, not a holding pattern We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. The salary range for an Engineering Manager is expected to be between $190,000-225,000/year. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan.

Job DescriptionAbout Clarion At Clarion, we’re rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30–40% of patient calls, while staff are overwhelmed by administrative work. We believe AI agents should handle these workflows—scheduling, billing, prescription refills, and follow-ups—so healthcare teams can focus on actual patient care. We’re building the communication infrastructure modern healthcare needs. Our AI agents don’t just answer calls—they complete workflows end-to-end, ensuring patients never go unheard. To date, we’ve handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Clarion was founded by a Stanford/Harvard-trained physician (founding team at Two Chairs and Ophelia) and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. We’ve raised $5.4M from Accel, Y Combinator, Sequoia (Scout), and leading healthcare founders. We’re an in-person team in New York, moving fast to solve one of healthcare’s most critical problems. Why This Role Is Special * Real traction, early-stage impact: Dozens of paying customers, rapidly growing revenue, and the opportunity to own foundational backend systems at a critical inflection point. * Mission-critical problem: Healthcare communication failures affect millions daily—your work directly powers systems patients and providers rely on. * Elite technical context: Work closely with founders who deeply understand both healthcare operations and large-scale AI systems, enabling fast decisions and real ownership. What You’ll Own * Core backend systems: Design, build, and own the services, data models, and business logic powering Clarion’s AI agents and healthcare workflows. * Workflow orchestration: Build infrastructure for multi-step, asynchronous workflows—including agentic AI workflows with conditional logic, retries, and graceful failure handling. * Healthcare integrations: Own high-stakes integrations with EHRs and legacy healthcare platforms via APIs and RPA. * Platform foundations: Create internal abstractions and tooling that allow the team to deploy and customize AI assistants for new customers quickly and reliably. * Security and compliance: Implement and maintain backend authentication, authorization, and HIPAA-compliant architecture required for enterprise healthcare. Interesting Technical Challenges * Generative AI at Scale: Design and operate production systems using LLMs with real-time monitoring, safety controls, and enterprise reliability. * Agentic workflows: Architect backend systems that coordinate AI agents across complex healthcare workflows with strong guarantees. * Enterprise reliability: Build systems supporting thousands of concurrent patient interactions with high uptime and fast incident detection. * Fragmented healthcare systems: Design resilient abstractions across modern APIs and legacy EHRs while maintaining security and compliance. What We’re Looking For * 5+ years of experience designing, building, and scaling backend systems in high-reliability production environments. * Strong backend expertise across APIs, relational databases, async workflows, and distributed systems. * High ownership and agency—you thrive in ambiguity and take responsibility for system outcomes. * Ability to communicate clearly, collaborate cross-functionally, and surface risks early. * Bonus: experience with security, auth, or regulated environments (HIPAA familiarity is a plus). You’ll be a great fit if you enjoy owning critical backend systems end-to-end, solving complex problems under real-world constraints, and building infrastructure that directly impacts patient care. Interview Process We move quickly and communicate clearly at every stage: * Intro Chat (30 min, Virtual): Background, role context, and mutual fit. * Technical Deep Dive (1 hr, Virtual): Backend systems and architecture with the CTO and a senior engineer. * Onsite Team Day (Half Day, NYC): Collaborate on real problems, present a past project, meet the team, and assess mutual fit. Decisions are typically made within 24 hours of each stage. Compensation Range: $150K - $225K

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Health insurance Nati Boutique is looking for a Retail Fashion Sales Lead who not only drives top sales but also keeps the team motivated, delivers an elevated styling experience, and ensures every customer leaves feeling confident and excited about their purchase. Your Mission: Sell, Lead & Elevate the Shopping Experience • Act as a personal stylist curate outfits, suggest complementary pieces, and ensure every customer looks and feels their best., • Engage in the fitting room provide hands-on styling advice, introduce additional options, and turn try-ons into purchases., • Lead by example set the tone with high-energy selling, exceeding personal sales goals, and driving the team toward success., • Motivate & inspire keep the team energized, coach on effective selling techniques, and create a results-driven culture., • Be the expert stay on top of the latest collections, bestsellers, and styling trends to maximize every sales opportunity., • Maintain a flawless store keep the sales floor and fitting rooms organized, visually appealing, and ready for the next shopper.What Makes You a Perfect Fit?, • Proven top seller you consistently hit (or exceed) sales goals and thrive in a fast-paced retail environment., • Natural leader you keep the team motivated and create an atmosphere of excitement and success., • Engaging & proactive you initiate conversations, take charge, and never wait for sales to come to you., • Passionate about styling you love putting together looks and making customers feel amazing., • Flexible availability weekends, evenings, and peak shopping times are where the best sales happen, and youre ready to lead.Our Hiring Process, • Pre-Screen: A quick chat to ensure youre the right fit., • Working Interview: Show us your ability to engage customers, drive sales, and lead on the sales floor. Prove that you can deliver top results!If youre a high-energy sales leader ready to take your retail career to the next level, apply today and show us why youre the next top seller at Nati Boutique!

Job Description Remote (GMT-5 to GMT+1) | Full-time | Mid-Senior £100,000 – £200,000 + meaningful equity About the Opportunity We're hiring on behalf of an AI-native law firm rebuilding legal services from the ground up. Legal is a trillion-dollar industry still operating on legacy workflows. This company is changing that by embedding AI directly into how legal work gets done — enabling lawyers to focus on judgment and outcomes, not low-leverage manual work. Backed by $9M+ funding from a tier-1 US VC, the product is already used daily by real lawyers on real cases. Its still early — and this is a chance to shape the product foundation. The Role This is a frontend product engineering role focused on building the user layer where trust in AI is earned. You will translate powerful backend and agent capabilities into clear, controllable, high-trust interfaces for legal professionals. Think: * Cursor-like environments for legal work * Agent interaction surfaces * Document review workflows * Complex, state-heavy product UX This is not a ticket-taking frontend role — it's product engineering with strong system awareness. What You'll Build * High-trust agent interaction interfaces (chat, actions, citations) • Document review & editing workflows (diffs, comments, apply/reject flows) Matter views, dashboards, and workflow states * Scalable UI patterns in Next.js + TypeScript * State architectures enabling rapid feature shipping What We're Looking For Core requirements • Strong hands-on experience with Next.js and TypeScript, • Proven frontend product engineering experience, • Experience designing scalable UI patterns, • Strong state management experience, • Solid understanding of backend API integration Document editors, dashboards, or workflow tools * Early-stage startup experience * AI-driven or data-heavy products * Collaborative UI features (comments, multi-user states) * Legal tech or B2B SaaS exposure Candidate Profile You likely: * Think in systems, not just components * Care deeply about UX clarity and trust * Ship fast and iterate from real feedback * Thrive in ambiguity and early-stage environments * Are comfortable working closely with product and domain experts What's Offered • £100k–£200k base, • Meaningful equity ownership, • Unlimited budget for AI coding tools, • Annual offsite in Mallorca, • Remote-first culture, • Optional London or New York office access Important Notes Must work within GMT-5 to GMT+1 timezones * Must be able to travel to London every 5–6 weeks (expenses covered) * Work authorization required in country of residence Why This Role Stands Out * True early-stage product impact — build from the ground up * AI-native product with real usage * Tight feedback loop with lawyers * Small, high-caliber engineering team * High ownership + high trust environment If you want to shape the future of AI-driven legal workflows and build products used on real cases from day one, this role is built for you...

Job Description Role Overview: We are seeking a Senior Amazon Connect Engineer to lead the design, development, and delivery of modern cloud-based contact center solutions leveraging Amazon Connect and related AWS services. This role will serve as a key technical authority, responsible for building scalable voice and chat solutions, driving system integrations, and ensuring high-performing, resilient architectures that enhance customer engagement. Key Responsibilities: Architecture & Design • Define and own the end-to-end technical strategy for Amazon Connect implementations., • Architect secure, scalable, and fault-tolerant contact center systems., • Lead platform modernization and migration from legacy telephony systems to AWS-based solutions. Development & Integration • Design and build advanced contact flows, Lex bots, routing logic, and IVR frameworks., • Integrate Amazon Connect with Salesforce, ServiceNow, and custom CRM applications., • Develop AWS-based backend services using Lambda, API Gateway, DynamoDB, Kinesis, and EventBridge., • Implement AI-driven experiences using tools such as Amazon Bedrock, OpenAI, or LangChain. Operations & Support • Support production environments and ensure system reliability through monitoring and automation., • Perform root-cause analysis and implement continuous improvements for incident management., • Establish observability metrics (SLIs/SLOs) and dashboards to track performance. Leadership & Collaboration • Mentor junior engineers and support team skill development., • Partner with network and security teams to maintain compliance, IAM policies, and QoS standards., • Deliver analytics and reporting capabilities for business operations. Required Skills & Qualifications: • 5–10+ years of experience in telephony, contact center technology, or AWS backend development., • 3+ years hands-on experience with Amazon Connect preferred., • Strong experience with AWS services including Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating with Salesforce Service Cloud Voice or similar platforms preferred., • Knowledge of networking and telephony concepts such as SIP, RTP, and PSTN., • Experience with REST/GraphQL APIs, JWT, and OAuth/SAML authentication., • Familiarity with Terraform, CloudFormation, Git, and CI/CD automation., • Strong analytical, communication, and leadership skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday. Primary Responsibilities • Responding quickly and thoughtfully to incoming support inquiries and issues., • Communicating directly with existing and prospective customers via phone, text, web chat, and email., • Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues., • Providing direct support to the lead engineer. Technical Skills • Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP, • Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling)., • Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik., • Working knowledge of OSI model., • Experience with network monitoring software preferred., • Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience., • Works well under pressure; example: can identify and solve service-impacting network issues in a timely manner., • Friendly, enthusiastic, and professional communication. You may be asked to interact with customers and must have strong customer communication and customer service skills., • Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company., • Attractive salary based on capabilities and background., • Profit sharing, • Paid time-off (PTO)., • Medical and dental benefits. Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job DescriptionAbout Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise as well as personal needs. Our offerings include Le Chat, La Plateforme, Mistral Code and Mistral Compute - a suite that brings frontier intelligence to end-users. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on . Role Summary We are seeking an experienced Team Lead, Software Engineer to join our Cloud Deployments team. In this role, you will lead a new team dedicated to deepening and expanding our integration with major cloud providers, ensuring seamless, native, and scalable deployment of our AI products (AI Studio, APIs, SDKs, etc.) within their ecosystems. You will work closely with hyperscalers engineering teams, internal stakeholders (science, product, program management), and external partners to define standards, build integrations, and automate deployment workflows. This is a highly visible role with the opportunity to shape how Mistral’s technology is adopted globally and influence cloud providers’ roadmaps. What you will do • 7+ years of relevant professional experience, with a track record of leading technical teams in complex infrastructure environments.• 2+ years of experience managing and leading teams with a proven ability to build teams, set roadmaps, and align objectives with business goals.• Strong proficiency in backend development (Python ideally, or Go, Kotlin, Scala, Java, etc.,) and experience with complex, distributed systems.• Deep knowledge of cloud ecosystems (AWS, GCP, Azure), containerization (Docker), and orchestration (K8s, Helm, Terraform) .• Ability to work with product, engineering, and business teams, as well as external partners.• Ability to communicate with influence What we offer • \uD83D\uDCB0 Competitive salary and equity., • \uD83D\uDE91 Healthcare: Medical/Dental/Vision covered for you and your family., • \uD83D\uDC74\uD83C\uDFFB Pension : 401K (6% matching), • \uD83C\uDFDD️ PTO : 18 days, • \uD83D\uDE97 Transportation: Reimburse office parking charges, or $120/month for public transport, • \uD83C\uDFC0 Sport: $120/month reimbursement for gym membership, • \uD83E\uDD55 Meal stipend: $400 monthly allowance for meals (solution might evolve as we grow bigger), • \uD83C\uDF0E Visa sponsorship, • \uD83E\uDD1D Coaching: we offer BetterUp coaching on a voluntary basis

Job Description Position Title: Social Worker Assistant Program Director Agency/Program: Secret Garden Status: Exempt Hours Per Week: 35 Salary: $68,000 Supervisor: Reports to Program Director Start Date: Immediate Benefits Package: 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more. Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc. Work Environment: This position will spend time at the program site and have an independent (private) office. Travel: A minimum three days on-site per week and as needed. Remote work is arranged on the rest of the working days including meetings. (Subject to change.) About Barrier Free Living (BFL) Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services. About Secret Garden One of Barrier Free Living’s longest-standing programs is the community-based domestic violence program, otherwise known as Secret Garden, which provides case management, safety planning, occupational therapy, short and long-term individual trauma-informed counseling, advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems, and referrals to outside services. These services are provided at Secret Garden’s main office, as well as Family Justice Centers located in the five boroughs Role Summary Manages and mentors program staff, including hiring, training, and performance evaluations, to ensure a positive and productive work environment. A detail-oriented leader who supports a program director by overseeing daily operations, managing staff, and implementing strategic initiatives. Responsible for program coordination, budget management, and ensuring operational efficiency and compliance with organizational goals. Responsibilities ● Provide supervision to program staff, including support with monthly statistical reports, grant-related reporting, and overall performance management ● Supervise graduate-level social work interns, including completing required SIFI responsibilities ● Maintain a small caseload of survivors of domestic violence living with disabilities, offering individual counseling and facilitating support groups ● Prepare, review, and submit monthly and quarterly program reports and statistical summaries to the Program Director ● Oversee day-to-day program operations, including managing staff schedules, timesheets, and internal communication ● Provide oversight of the program’s financial empowerment services, including service delivery and required reporting ● Coordinate program activities, workshops, and special events for participants and the broader community ● Develop and maintain collaborative relationships with community partners and organizations involved in special projects ● Assist with program development efforts, including contributing to grant proposals and requests for proposals (RFPs) ● Develop and deliver trainings, and represent the program at outreach, education, and community engagement events ● Provide information, support, and resource navigation to survivors of domestic violence with physical, psychiatric, cognitive, sensory, and/or developmental disabilities who contact the hotline ● Conduct telephone screenings and respond to inquiries received through the domestic violence hotline and online chat ● Participate actively in staff meetings, case conferences, partner meetings, and professional trainings ● Support general office operations including managing petty cash, processing transportation reimbursements, and maintaining administrative systems ● Provide front desk coverage and hotline coverage as needed, including forwarding and unforwarding hotline calls ● Participate in program committees, internal trainings, and offer support to colleagues as needed to ensure smooth program functioning Qualifications ● LMSW required minimum ● A minimum of three years’ experience ● Social services experience with survivors of domestic violence and persons living with disabilities preferred ● SIFI (Seminar in Field Instruction) certification or eligibility to participate in SIFI required ● Strong knowledge in navigating organizations, systems and community based resources in New York City ● Ability to work in team, collaborative, multidisciplinary and crisis management environments ● Awareness of anti-bias and trauma-informed care preferred ● Computer skills required ● Strong abilities to advocate on behalf of survivors ● Effective written communication and interpersonal skills Equal Opportunity Employer BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law. Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.

Job DescriptionBrooklyn Audiology Associates is looking for professional and motivated Customer Service Representatives. The ideal candidates will demonstrate a passion for solving customer issues, have a previous background in customer service and enjoy working in a fast-paced environment. Additionally, successful individuals will have a good work ethic, possess excellent communication skills and be able to work under tight deadlines.As the first point of contact with patients, responsibilities include nurturing patients' trust,loyalty, and engaging with them to ensure the delivery of exceptional care, in addition to making and taking phone calls, managing, tracking, and auditing schedules. Exceptional telephone skills REQUIRED. Russian speaking is a PLUS. This person should be someone that provides 5 -Star Customer Service*!!Responsibilities: • Receives and responds to customer inquiries., • Answer telephones in a professional manner., • Acts as the first point of contact for customer inquiries., • Respond to questions regarding hearing loss (following training)., • Communicate with customers using e-mail, chat, and other forms of communication., • Serve as a point of contact for customers to troubleshoot any issues they are having., • Create patient opportunities. PROVEN TRACK RECORD IN SALES A PLUS!, • Must be willing to travel to all 3 offices. (Bay Ridge, Sheepshead Bay, Brooklyn Heights)Requirements, • College degree (preferred)., • Experience in medical practice or healthcare front office (preferred)., • Experience with Microsoft Office, Word, Excel, • Exceptional time management, interpersonal, and verbal and written communication skills., • Proactive, organized approach to multitasking., • Ability to remain calm and think clearly under pressure and successfully navigate or diffuse tense situations., • English and Russian speakers preferred. Benefits, • Health Insurance (allowance towards), • Vision/dental plan, • Retirement plan

Job Description Job Title: AWS Connect Developer Location : Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal candidate will bring strong technical experience and a problem-solving mindset to build scalable, intelligent, and secure contact center solutions. Key Responsibilities · Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions. · Develop Node.js-based Lambda functions and backend services to extend Amazon Connect functionality. · Build and maintain integrations between Amazon Connectand CRMs, including Zoho CRM, Salesforce, ServiceNow, and Zendesk. · Enable bi-directional data flows (customer data sync, ticket creation, case management) between Connect and Zoho/other platforms. · Implement real-time event streaming and reporting pipelines using AWS services (Kinesis, DynamoDB, Athena, S3). · Leverage AWS AI/ML services (Lex, Polly, Transcribe, Comprehend) to enhance IVR/chatbot automation. · Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools. · Ensure data security, access controls, and compliance through IAM roles, encryption, and monitoring. · Troubleshoot issues, optimize integrations, and deliver continuous improvements. Required Qualifications · 5–8 years of software development experience, including 2+ years in Amazon Connect development. · Strong Node.js development skills (backend services, APIs, integrations). · Hands-on experience with Amazon Connect: contact flows, queues, routing profiles, and reporting. · Proven experience integrating Amazon Connect with Zoho CRM (or other CRMs like Salesforce/ServiceNow). · Exposure to CI/CD pipelines (GitHub Actions, GitLab, AWS CodePipeline, or equivalent). · Familiarity with REST/GraphQL APIs, webhooks, and OAuth-based integrations. · Solid understanding of IAM security, role-based access, and compliance requirements. · Expertise in AWS services: Lambda, API Gateway, Step Functions, DynamoDB, S3, CloudWatch. Preferred Skills · Experience with Amazon Lex, Polly, and Transcribe for conversational AI. · Knowledge of Zoho ecosystem (CRM, Desk, Campaigns, Zoho PhoneBridge API). · Background in contact center technologies such as Avaya, Genesys, or Twilio

Job DescriptionCompany Description Bensonhurst Veterinary Care opened in 2018. It is a small animal general practice opened seven days a week to accommodate their clients and pets. This is the sister hospital to Greenwood Veterinary Care. Our clinics offer patients exceptional services which include wellness and sick exams, vaccinations, diagnostic testing, surgical services, dental procedures, laser therapy, platelet rich plasma and stem cell therapy, behavior counseling, emergency services, and more. Bensonhurst Veterinary Care is located in Brooklyn, NY. The proximity to Manhattan makes for easy access to the incredible things that the big city has to offer, but still provides shelter and a more laid-back life in one of the outer boroughs. Popular activities in the area include the many local restaurants and bars, as well as being right next to Prospect Park which is an amazing public resource. There are countless local museums, entertainment options, and sporting events. The neighborhood has many different housing options -- from apartments to Victorian mansions (yes, in NYC!). It is a great place to enjoy a healthy and active work-life balance. Job Description We’re looking for full-time or part-time veterinarians who are compassionate, team players and strong communicators to work alongside our talented doctors. We could support an experienced associate veterinarian. The ideal candidate would be comfortable and open to performing surgery and have a passion for wellness. Bilingual abilities (English and Spanish) are a huge plus but not required. We offer our Veterinarians: • In addition to custom candidate offers, competitive compensation, relocation assistance & student loan assistance, we also offer:, • Work-life balance with flexible scheduling: We are family friendly, and your mental health is important to us. We appreciate the importance of maintaining a healthy life outside our work family and you will always have Sundays off!, • Comprehensive Benefits (100% employer paid medical premiums, liability coverage, paid licensing/fees/dues including DEA, CE allowance, employee assistance program & VIN membership. Optional enrollment in Dental, Vision, Life, PTO, 401K w/ company match, pet care discounts and more!), • Extremely generous signing bonuses- let's chat for details!, • Paid parental leave because family matters most and you deserve it!, • Our private practice plus model allows you an opportunity to practice with true medical autonomy., • $120,000-$180,000 salary, customizableQualifications Doctor of Veterinary degree, or equivalent, from an accredited university Active veterinary state license Current DEA License preferred but not required USDA Accreditation preferred but not required Additional Information WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin

Job Description Mission: We’re on a mission to make Raycon the most loved electronics brand in the world—where every product feels joyful, effortless, and personal. We believe tech should empower, not frustrate. We’re hiring a Supply Chain Manager to help us build the most reliable, efficient, and cost-effective supply chain in consumer electronics. If you’re ready to power up your every day, read on. Growth: Profitable growth with 4+ million customers and international expansion Location: New York, NY. Hybrid: 1 day remote, 4 days in office per week. Compensation: Competitive base + discretionary bonus Why Now: We’re a high-volume, multi-channel brand with global reach. As we scale SKUs, markets, and launch cadence, tight coordination across planning, production, freight, and inventory becomes make-or-break. You’ll own execution from the factory floor to the final warehouse—driving the rhythm that keeps Raycon in stock and moving. You'd be a fit if: • Have 5+ years experience in supply chain, including overseas sourcing, manufacturing, freight and inventory management, • Know how to manage PO execution, factory timelines, and freight partners, • Are analytical and comfortable owning freight budgets and cost tradeoffs, • Can keep things moving without micromanagement or delay, • Operate with urgency, clarity, and a bias toward action, • Work well with ambiguity, but push for systems and disciplineKey Responsibilities:, • S&OP Execution: Lead monthly execution cycles. Turn forecasts into purchase orders and ensure readiness across teams., • Vendor Coordination: Manage overseas vendors to hit production timelines. Flag risks early and resolve proactively., • COGS Negotiation: Push for quarterly product cost improvements, driven by component and production consolidations and volume discounts, • Freight & Logistics: Own international freight flows. Balance transit speed, delivery performance, and cost efficiency across ocean, air, and parcel., • Inventory Health: Maintain strong in-stock performance while minimizing excess. Monitor KPIs by SKU, region, and channel., • Systems & Reporting: Build and maintain reporting tools that drive accountability and visibility across supply chain operations. What Success Looks Like:, • 99% in-stock rates globally with clean inventory, • Production and freight timelines hit consistently, • Freight costs optimized and tracked against budget • Impact: Your work shapes how millions of customers perceive and engage with our brand, • Autonomy: Own creative direction across channels, • Team: Grounded, ambitious, and kind coworkers who GSD Company Values: • Customer First, • Think Big, • Raise the Bar Every Day, • GSD: Get Sh*t Done Perks and Benefits: • 50% team discount on Raycon products, • $1,500 annual L&D stipend + $200 for cultural events, • Monthly team lunch, snack budget, March Madness bracket What to expect in the process: 1. Initial Call: Intro with our recruiter focused on culture fit and your experience, 2. VP Operations Interview: A conversation with our Director of Supply Chain to dive deeper into your prior experience and align on vision, values, and impact, 3. Case Study: A practical exercise tailored to the role, designed to highlight how you think and create, 4. Leadership Chat: A conversation with a senior leader to ensure alignment on expectations and growth, 5. Final On-site Round: Visit us in the office, meet the team, and collaborate in a short working session Raycon is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. This role is also eligible for bonus compensation and employee benefits. NYC Base Salary Range: $100,000 - $130,000 USD Equal Employment Opportunity Statement: Raycon is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Powered by JazzHR rekrrdnGi1

Job DescriptionCompany Description Join a compassionate, progressive, community-driven practice in the heart of Brooklyn! Greenwood Veterinary Care is excited to welcome a warm, dedicated, and team-oriented Associate Veterinarian to our growing practice. We are a well-established small-animal clinic known for delivering thoughtful, relationship-based medicine and exceptional client service. Our team thrives on collaboration, curiosity, and truly enjoying the work we do every day. Why You’ll Love Working With Us At Greenwood Veterinary Care, you’ll find: • A supportive, drama-free team that genuinely enjoys helping one another grow., • A modern, well-equipped clinic featuring digital radiology, ultrasound, in-house diagnostics, and a strong tech team to support efficient, high-quality care., • Flexible scheduling that values work-life balance—full-time or part-time options available., • A caseload that encourages medical autonomy while still offering mentorship and collaboration when you want it. Greenwood Veterinary Care sits right between Greenwood Heights, Park Slope, and Sunset Park—vibrant, walkable neighborhoods filled with food, culture, and green spaces. If you're joining us from out of town, you’ll love exploring: • The Green-Wood Cemetery: A National Historic Landmark with stunning architecture, peaceful walking paths, bird-watching, tours, and outdoor concerts—just steps from the clinic., • World-Class Food: Brooklyn is a culinary hotspot! Enjoy iconic slices at local pizzerias, inventive restaurants along 5th & 7th Avenue, cozy coffee shops, and diverse cuisines from all over the world., • Boutiques, Markets & Local Shops: Spend your days off browsing indie bookstores, plant shops, farmers markets, and handcrafted artisan goods., • Easy Access to Manhattan: Only a few subway stops away—perfect for museums, Broadway, nightlife, or catching a show at Madison Square Garden., • Sunset Park Views: One of Brooklyn’s best-kept secrets: sprawling hilltop views of the NYC skyline and Statue of Liberty. If you’re a compassionate veterinarian looking to practice high-quality medicine in a supportive, community-focused environment, we’d love to meet you. Apply today and see why Greenwood Veterinary Care is such a special place to build your veterinary career. Job Description We’re looking to add a full-time veterinarian who is a compassionate, team player and strong communicator. We could support an experienced associate veterinarian. We offer our Veterinarians: • In addition to custom candidate offers, competitive compensation, relocation assistance & student loan assistance, we also offer:, • Work-life balance with flexible scheduling: We are family friendly, and your mental health is important to us. We appreciate the importance of maintaining a healthy life outside our work family., • Comprehensive Benefits (Employer paid medical premiums, liability coverage, paid licensing/fees/dues including DEA, CE allowance, employee assistance program & VIN membership. Optional enrollment in Dental, Vision, Life, PTO, 401K w/ company match, pet care discounts and more!), • Extremely generous signing bonuses- let's chat for details!, • Paid parental leave because family matters most and you deserve it!, • Our private practice plus model allows you an opportunity to practice with true medical autonomy., • A Network of Support: Backed by a powerful network proud to be named one of Inc.'s Best Workplaces 2025!Qualifications, • Doctor of Veterinary degree, or equivalent, from an accredited university, • Current DEA License or obtained upon hire, • Active Veterinary State License, • USDA Accreditation or obtained upon hire Additional Information WE ARE A DRUG-FREE & EQUAL OPPORTUNITY EMPLOYER. Company Policy Forbids Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Marital Status, Sexual Orientation or National Origin. Salary is customized per each individual candidate. Ideal salary range will also include sign on bonus and benefits plus other incentives. A base salary range might include $90,000 to $180,000 depending on a part-time or full-time schedule as well as production bonus incentives.

Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Kare! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. $50,000-$80,000/year based upon experience What We Offer: * Medical, Dental & Vision Insurance * 401K Plan * Paid time off and vacation * Short/Long Term Disability * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family-owned and operated * Discounts on products and services BDC Responsibilities include: * Answering all incoming calls to the department and scheduling appointments * Answering all internet inquiries to facilitate appointments into the dealership * Making phone calls to customers after they have visited the showroom to find out about their experience * Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat * Maintains accurate sales documentation in CRM * Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions * Attends all staff meetings, trainings, and educational classes as required * Performs other duties as assigned BDC Qualifications: * Must have a clear, articulate, and pleasant speaking voice * Must be a self-starter * Customer service and/or telephone contact experience * Must be dependable and report to work every day on time * Must be friendly and upbeat and like talking on the phone helping people find answers to their questions * Must be able to address and answer customer requests via phone and e-mail * Strong organizational skills and the ability to effectively multi-task * Excellent bilingual communication skills a plus (writing and speaking) * Excellent follow-up skills * Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours * Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others * Must be a "people person" but still know how to control the conversation * Professional appearance and demeanor * Must have an excellent attendance record and a commitment to being on time * Excellent telephone skills * Proficient computer and internet skills * Sales experience a plus (any industry) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description PEER COORDINATOR QUEENS SUPERVISED RELEASE PROGRAM CJA's work seeks to reduce jail overcrowding and unnecessary detention in New York City. Are you a certified Peer Specialist interested in assisting program participants in your community? Are you interested in helping us implement a more person-centered, recovery-oriented, trauma-informed approach? Would you like to help change how arrested individuals view the criminal justice system? Join our team of multi-disciplined professionals! ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 280 employees, citywide. PROGRAM SUMMARY The Criminal Justice Agency (CJA), a non-profit organization under contract with the City of New York to provide pre-trial and research services to the courts, operates a Supervised Release Program in Queens Criminal Court. The program, which operates during the day and night court in Queens screens defendants charged with non-violent felony and misdemeanor offenses that present a substantial likelihood of detention. CJA screens targeted defendants for release at criminal court arraignment, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in an assessment process to identify needs such as substance abuse and mental health, and agreeing to program monitoring of court appearances and re-arrests. This is a great opportunity for a dynamic, resourceful, service-oriented individual with lived experience and a background in providing support to high needs populations with criminal court involvement, and a commitment to helping participants avoid harmful behaviors leading to re-arrest and disconnection from community support systems. Position Summary The Peer Coordinator reports directly to the Peer Supervisor and supports all peer team coordination tasks and administrative duties. The Peer Coordinator is also responsible for providing holistic, person-centered support and mentorship to a team of Peer Specialists. The Peer Coordinator also facilitates internal and external wellness and recovery groups for staff and program participants. They will also serve as the direct liaison between external organizations and the peer staff when helping clients understand the benefits of referrals being made. PRIMARY RESPONSIBILITIES In this role, you will report directly to the Peer Supervisor. You will be tasked with the following responsibilities: • Provide support and mentorship to a team of Certified Peer Specialist., • Support the Peer Supervisor with all team coordination and administrative duties, including review and assignment of Peer referrals and re-arrest/mandatory programming/weapons charges cases. The Peer Coordinator will serve as acting Peer Supervisor in the Supervisor's absence., • Conduct internal program chart reviews on a quarterly basis, as well as capturing data and tracking outcomes of referrals and assignments., • Support the Peer Supervisor in the development and facilitation of evidence-based groups, training, and team-building activities to increase team engagement and development. Will also assist with the onboarding of new Peer staff., • Assist in ensuring the team is adhering to all QSRP and agency policies and procedures, • HS Diploma is required. Some college preferred., • OASAS/OMH Peer Specialist Certification (both NYS Certified Peer Specialist and NYS Certified Recovery Coach or Certified Recovery Peer Advocate) required., • 3 years of professional experience as a Peer Specialist, Peer Advocate, or Peer Counselor in a Behavioral Health or Criminal Justice setting required. Experience providing community-based Peer support to underserved communities and populations required., • History of lived experience in recovery and/or the criminal justice system required. As an individual who actively participates in their own recovery from mental illness and/or substance use, must be willing to appropriately and effectively utilize their recovery experience to engage and support others, • Strong knowledge of and demonstrated ability to apply person-centered, recovery-oriented practices and principles, • Strong proficiency in using computer software applications such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook), email, web browser and database/file management systems required, • Experience with online communication tools such as video conferencing (Teams, Zoom, etc.), chat, and collaboration software required, • Certification in Wellness and Recovery Action Planning (WRAP) and Intentional Peer Support (IPS) preferred, • Knowledge of NYC Court Operations, preferred, • Familiarity with Pretrial/Supervised Release, Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of community-based treatment programs (substance use, mental health, etc.) and other support services and resources (housing, education, employment, vocational, etc.), • Ability to maintain professional boundaries and confidentiality in compliance with agency and state guidelines, • Ability to work independently and as part of a multi-disciplinary team, • Proficiency in exercising sound and quick judgment, • Excellent communication, written documentation, and interpersonal skills, • Effective group facilitation skills, • Demonstrated professionalism and reliability with excellent time and self-management skills, • Computer literate with a willingness to learn and adapt to modern technologies and software applications as needed for the position, • Must be willing to work evening and weekend hours, as operations expand, • Willingness to travel via public transportation to conduct community visits with participants This is a visible role with direct client-facing responsibilities, engaging with clients, staff, and other stakeholders. The successful candidate will possess the required qualifications and skills, and the ability to work in person 5 days a week. • Hours for this role will be: Monday-Friday 9-5, • Flex hours will be occasionally required to perform client visits either in their homes, or at community-based locations. SALARY: $58,349.20 Location: QUEENS, NY CJA VALUES Each employee should embody the following core values in their work at CJA: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical Support Engineering Manager, you will lead and grow a team of Technical Support Engineers responsible for delivering world-class support to Merge customers and prospects. Your team will troubleshoot technical issues, guide customers through integrating Merge into their products, and act as a critical bridge between customers, engineering, and product teams. In this role, you'll combine technical expertise, operational leadership, and people management to ensure our customers have an exceptional experience when building on Merge. You will help scale our support function, build efficient support processes, and develop a high-performing team capable of solving complex technical problems. The ideal candidate has experience managing technical support or solutions engineering teams in a high-growth SaaS environment, a strong understanding of APIs and integrations, and a passion for building systems and teams that deliver outstanding customer outcomes. Your work will directly impact customer satisfaction, product quality, and the overall success of Merge's platform. Please note this is an in office role 5 days per week in either New York City or San Francisco. What will you be doing? • Provide top-tier support to customers via online chat, email, Slack/Teams and screen-share meetings., • Troubleshoot technical issues and drive creative solutions to customers in a timely manner., • Contribute to establishing and maintaining the integration of Merge into our customers' product, • Partner with Engineering, Product and Customer Success teams to resolve incidents and advocate for feature requests., • Create and maintain help center guides, runbooks, and internal notes to strengthen our knowledge base., • Help lay the foundation for a successful and rapidly growing support engineering team!, • 5+ years of experience in technical support engineering, solutions engineering, or developer support roles., • 2+ years of experience managing or leading technical support or solutions teams., • Strong technical background with experience working with APIs, integrations, and debugging customer implementations., • Experience supporting technical products used by developers or product teams., • Excellent verbal and written communication skills., • Demonstrated ability to manage incidents, escalations, and cross-functional collaboration., • Strong operational mindset with experience building processes, documentation, or support tooling., • The cash compensation range for this role is $151,000-176,000, • Unlimited PTO + 10 company holidays, • Quality health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • Free dinner when working past 7pm

Job Description Location: New York City In-office: 3 days per week (Tuesday, Wednesday, Thursday) Reports to: Senior Manager, Business Operations About Axial Axial is the trusted online M&A platform connecting buyers and sellers of $5M-$100M American privately held companies. Trusted by over 4,500 professional acquirers and 3,000 M&A advisors, we have built a pioneering digital transaction platform that radically improves the speed, confidentiality, and success by which private companies achieve successful exits. Axial is a founder-led, profitable company based in New York City with a hybrid office culture. We've been profitable since 2020 and are the category leader in our market. We are long-term oriented, values-driven, and focused on building a lasting company committed to member trust, operational excellence, and profitable long-term growth. In 2025, over 12,500 private companies pursued an exit via the platform, leading to over 3,000,000 platform connections and over $1B in annual transaction volume (Closed Transactions). Overview We are seeking a technically oriented GTM Engineer to design, build, and operate the systems that power Axial's go-to-market function. Reporting to the Business Operations Lead, this role sits at the intersection of BizOps, GTM, and Product. This is a hands-on technical operations role. You will own and improve the systems that drive GTM execution, including workflow orchestration, data pipelines, and AI-driven automation. Your work will reduce manual effort, increase reliability, and improve how internal teams and members operate. The initial focus of the role is to own and evolve AI-powered systems across Axial's member lifecycle. You will design and deploy intelligent workflows that qualify and verify new members in real time, build automation that resolves support requests without human intervention, develop agentic SDR systems that proactively engage the right prospects, and elevate our AI-driven chat into a high-quality, trusted member experience. Your work will power critical workflows that directly impact revenue, member trust, and operational leverage. This role is best suited for someone comfortable owning systems end-to-end, from initial architecture and implementation through ongoing monitoring and improvement. You care deeply about data quality, reliability, and user experience, and take pride in building durable systems that materially improve how the company operates. Responsibilities • AI and Agentic Systems Development: Design, build, and operate AI-driven systems that power core GTM and member workflows. Deploy production-grade tooling and own its reliability and performance. Measure results against defined metrics and continuously improve., • Workflow Orchestration and Automation: Build and maintain scalable workflows using tools such as n8n, Clay, Zapier, Google Apps Script, and custom code. Translate business logic into reliable multi-system automations that reduce manual work and enforce consistency., • Internal Tools and Lightweight Product Development: Design and build custom internal tools and lightweight product surfaces that support GTM and member operations. Use platforms such as Superblocks to build reliable applications that integrate with core systems and increase operational leverage., • Data Infrastructure for AI and Automation: Help design and maintain the data foundations required for AI-driven and automated workflows. Maintain accurate, structured, and accessible GTM data to power automation and agentic systems., • GTM Systems: Work within Axial's core GTM tech stack to configure workflows, manage integrations, troubleshoot issues, and maintain system stability., • Strategic Projects and Experimentation: Lead exploratory projects focused on new tools, architectures, and automation opportunities. Prototype quickly and convert successful experiments into stable production systems., • Experience: 3-5 years of experience in BizOps, Engineering, RevOps, SalesOps, GTM Engineering, or a related role at a high-growth technology company or startup., • Automation and Systems Building: Hands-on experience designing and building workflow automations using tools such as n8n, Clay, Zapier, or Google Apps Script. Experience building internal tools and applications that support operational and GTM workflows., • GTM Systems Experience: Strong working knowledge of Salesforce and related GTM systems such as HubSpot, Outreach, or Gong. Experience with configuration, integrations, and data hygiene beyond basic administration., • Technical Proficiency: Ability to write and maintain code to support automation and systems integration in JavaScript, SQL, Python, or Apps Script. Comfortable working with APIs, webhooks, and structured data. Familiarity with AI-assisted development tools., • Data and Analytics: Strong comfort working with operational data to support reporting and decision making. Able to assess data quality and translate business questions into reliable reporting and automated insights., • Ownership and Execution: Demonstrated ability to own projects from definition through delivery. Operates effectively in ambiguity and balances speed with reliability. High integrity and accountability, with a track record of building durable systems others rely on. We are a small and tight-knit team (currently 60 employees), and you'll have the opportunity to have a direct impact on company growth. We have a modern, well-equipped office in Manhattan on 30th and Park. The atmosphere is collegial, the office is open and inviting, and full of accommodations (kitchen, snacks, coffee, relaxing spaces, games, and an upright piano). We work hard together, but also like to have fun together, and often enjoy company events like trivia, game nights, and our annual Axialite Day. At Axial, you will also enjoy: • Working with a great team of smart, motivated people, • Robust medical, dental, and vision insurance, paid for by Axial at nearly 100%, • 401k program, • Flexible vacation policy, • Paid Parental Leave Policy, • Monthly Health & Wellness stipend, • Obsess Over Member Trust: Your daily choices reflect your awareness that we facilitate vital life-altering transactions. You take this responsibility seriously and it's top of mind., • Expect and Deliver Excellence: You demonstrate consistency so that your colleagues feel confident partnering and relying on you. You demonstrate a personal commitment to continuous improvement., • Communication Matters: You are concise and articulate in your communication, external or internal. You listen well and genuinely., • Invent and Simplify: You are open-minded, looking for great new ideas that can elevate and even transform the member experience. You find novel ways to simplify complex status quos., • Humility: We seek truth, not credit, and learn from anyone., • Positivity: We bring energy, optimism, and belief, even when it is hard., • Grit: We show up, follow through, and push beyond the first draft., • Discernment: We choose wisely, prioritize sharply, and ask better questions., • Accountability: We take full responsibility for our work and results.NY Pay Range$125,000—$175,000 USD

Job Description TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors. TopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co-workers. Responsibilities: • Supervising a team of Field Coordinators who welcome guests and monitor queue control at our bus stops., • Being the liaison between escalated customer issues and managers., • Collect guest information to assist in resolving customer service-related issues and concerns, • Coordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operations, • Be responsible for company equipment., • Promote a culture of positivity and teamwork, • Monitor the safety of employees and guests., • Conduct and submit various reports as assignedRequirements:, • Comfortable and effective working outdoors in various weather conditions, • The ability to provide excellent customer service, • Ability to work in all weather conditions, • Outstanding interpersonal and communication skills, • Organized and attentive to detail, • The ability to manage crowds and remain calm in stressful situations, • The ability to stand for long periods., • Willingness to work on weekends and holidays, • The ability to work with google office applications, e.g., docs, sheets, email, chat Benefits: • Employee discount, • Health insurance, • Paid TrainingSchedule:, • 8-hour shift, • Day shift, • Holidays, • Night shift, • Weekend availabilitySupplemental Pay:, • Bonus pay Powered by JazzHR 8BfN3MpYcS

Job Description Full Job Description TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Tea Around Town, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors. TopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co-workers. Responsibilities: • Coordination of buses for daily operations, • Use radio and online chats to maintain constant communication, • Coordinate with and support colleagues, bus operators, supervisors, and managers to execute the day-to-day operations, • Be responsible for company equipment, • Promote a culture of positivity, • Monitor the safety of employees and guests, • Conduct and submit various reports as assignedRequirements:, • The ability to read maps and understand NYC traffic patterns, • Outstanding interpersonal and communication skills, • Organized and attentive to detail but also able to multitask, • The ability to make informed decisions and remain calm in stressful situations, • Willingness to work on weekends and holidays, • Willingness to work early AM shifts or late PM shifts as needed, • The ability to work with google office applications, e.g., docs, sheets, email, chat Benefits: • Weekly bonus incentives, • Employee discounts, • Health insurance rjzGOuFSgP

Job DescriptionAbout LogRocket LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Responsibilities: • The Account Manager role is a sales role, with the responsibility of increasing revenue with existing customers by positioning LogRocket’s suite of products to expand our footprint across additional web and mobile applications within new teams, • Proactively manage a sales pipeline for expansion opportunities to exceed quarterly revenue goals, • This person works with our largest accounts, and leads executive relationships to build long-term customer alignment, success and growth., • Consult with customers to understand their business, product, and application goals to uncover new buyers and use cases, • Define strategy to deliver maximum value through the LogRocket platform and partnership, • Support Executive Business Reviews to confirm value delivery/ROI and identify additional performance and new product opportunities, • Recommend appropriate solutions that lead to existing and new product expansion and retention, • Collaborate effectively with Sales, Customer Success, Product, and other LogRocket stakeholdersAbout You:, • 4+ years in a Sales Account Management role, where the primary goal was increasing revenue with existing customers at a B2B SaaS company, • Proven track record of generating pipeline, selling to senior stakeholders, and overachieving against quota, • Ability to successfully demo, sell and differentiate a SaaS product in a highly competitive market, • Demonstrates strong prospecting activity across all channels to drive upsell and cross-sell opportunities through outbound efforts within your books of business, • Proven success breaking into new lines of business to increase revenue with existing customers, • Experience managing complex POCs, • Strong presentation skills, business acumen, and credibility with C-level executives, • Comfortable managing a sales cycle through a CRM and maintains up-to-date and accurate deal status and forecast, • Natural curiosity and consultative communication approach, • An added bonus: knowledge of backend, frontend infrastructure, and monitoring (HTML, CSS knowledge, programming languages)Benefits & Perks:, • Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!), • Unlimited vacation policy, • Health, Dental, Vision benefits, 401k, commuter benefits, • Generous stock options

Job DescriptionCompany DescriptionDocsumo is a leading Document AI software solution designed to transform unstructured documents, such as invoices, bank statements, and tax returns, into structured and actionable data. Our technology enables businesses to automate document processing tasks, improving efficiency and reducing manual effort. With a focus on delivering accurate, scalable, and user-friendly solutions, Docsumo empowers global businesses to unlock the potential of their data for better decision-making. Join us in shaping the future of intelligent document automation. Role DescriptionThis is an on-site role for a Business Development Representative on a 6-month contract, specializing in B2B SaaS Sales. In this role, you will identify and generate leads, manage the sales pipeline, and conduct outreach to potential clients. You will nurture relationships with prospective customers, understand their business needs, and work closely with the sales team to convert leads into clients.Role Description • As a Sales/Business Development Representative, you will work closely with management to identify new opportunities and reach out to potential customers via calls, email & LinkedIn to set up discovery calls., • Develop sales opportunities by researching and identifying potential accounts., • Handling all incoming customer queries on our live chat., • Build and nurture relationships with prospects through thoughtful follow-up and consistent engagement, • Stay current with market trends, competitive landscapes, and emerging opportunities, • Maintain accurate and organized records in Hubspot, • Collaborate with Sales and Marketing teams to align strategies and messaging for effective lead generation and conversionWhat we are looking for, • Strong interest in launching a career in technology sales, • Tenacious, self-starting mindset with a collaborative spirit, • Excellent verbal and written communication skills, • Highly organized with exceptional attention to detail, • Comfortable learning new tools and systems (Hubspot experience a plus), • Prior experience in sales or customer service preferred, but not required, • Knowledge or interest in investment management and financial services, • Bachelor’s degree preferred, • Bonus - Experience with sales enablement or prospecting tools (e.g., Apollo, LinkedIn Sales Navigator) Application ProcesEmail the CEO of Docsumo with a video recording of yourself about your candidature & any other relevant details that you would like to share. Be brief - why sales, why startups, why Docsumo, what SaaS products do you use/admire, why you, anything else. Please include in the title of your email BDR VIDEO APPLICATION - {Your Name} In your email, please write list of 10 logos that you think would benefit from Docsumo & why. We will review your submission, we will have 2 rounds of interviews with the founders, 1 mock call to see how you pitch on the phone and 1 written assessment on how you research & pitch over email. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Us: Insurox is a tech-driven independent insurance agency that supports small business clients nationwide. With access to over 150 carriers and a strong service infrastructure, we help businesses stay protected and grow confidently. Position Overview: We are looking for a detail-oriented Commercial Lines Account Manager to provide exceptional service and support to our business clients. You will manage accounts, handle renewals, issue certificates, and assist with client inquiries and policy changes. Responsibilities: * Manage and service a book of commercial clients * Handle renewals, endorsements, COIs, audits, and billing questions * Act as a liaison between clients and carriers * Maintain accurate documentation in our systems * Assist producers with pre-renewal strategies and cross-selling opportunities * Deliver excellent customer service via phone, email, and chat Requirements: * Active Property & Casualty license (required) * 2+ years of experience in commercial lines servicing * Strong knowledge of commercial policies (GL, BOP, WC, Auto, etc.) * Excellent organizational and multitasking skills * Proficiency with agency management systems and Microsoft Office Benefits: * Supportive team environment * Competitive salary * Paid time off and holidays * Health, dental, and vision coverage * Opportunities for growth and advancement Powered by JazzHR jJNEO4awOL

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Training & development, • Wellness resources Allcare Physical Therapy in Brooklyn is Hiring and Training Physical Therapy Aides to Give Them an Extra Edge on the Competition Getting into A PT Program So... If You are...Super driven and process-oriented and... a rockstar Pre-DPT part time grad student or college student who is looking to prepare for entry into a Professional DPT program then...Please Read On...Because you are not alone and like you many grad students are struggling with wasting time not applying their anatomy knowledge before entering a DPT program and it affects their ability to succeed in the program.... So, we created this Physical Therapist Aide Job so YOU CAN be prepared and mentored before getting into the program. AND... So, You Can learn what exercises to apply for specific sports medicine injuries and pain diagnoses and We Know That This will help you...Learn how to master Communication ...so you can deliver corrective exercise to people with real pain and injuries, and because of this you will get into most DPT programs you apply for after this job.... so ... HERES HOW we choose the BEST candidate.... You Must have an AMAZING can do attitude bringing your own motivation to excel (the ability to handle long shifts on your feet without long breaks), and... You should have great attention to detail and AWESOME communication skills (love to learn and love to explain things) and .... A PASSION for helping people overcome pain and injury and a PASSION for giving people in pain the gift of "movement and independence" "Because THIS is about YOU not us, we want to make sure you have the availability to be here with us to get the most out of this AMAZING EXPERIENCE and... We want YOU to be able to be here at the times we need you so...you MUST be able to be flexible with your work and school hours.... And it's really a MUST to be AVAILABLE WITH HOURS TO WORK (so living in Brooklyn is crucial) because You will be Immersed in so much Knowledge Currently OPEN shifts are from 8:30 Am-7:15 pm Mon/ Tues/Thurs and you need to be available within those shifts in order to qualify so make certain you have those capabilities, OK? You will be crossed trained on clinical programming and exercise prescription with emphasis on mobility stability strength power and plyometrics, sports nutrition, advanced modalities like deep tissue lasers and spinal decompression and complex pattern recognition in human movement. You will be lead to become a master communicator and help with both patient appointment setting, and use artificial intelligence to connect with patients. AI and Chat GPT is shaping the future of communication. We are glad to be the first mover in this space when it comes to our receptionist and communication systems and you will get the privilege to take part of this revolution of AI agents helping you when it comes to our appointment setting and other administrative tasks. Isn't that exciting? We are developers of FUTURE SUPER THERAPISTS and we want the most serious dedicated people out there so apply if you are getting chills up and down your spine just imagining the immersion you will get in bettering your skills. WE ALSO have floating hours on alternate Sundays 8 am to 2pm (to be discussed with management if you can do it and we need you) Right now we are actively seeking a flexible team mate to fill gaps in our scheduled hours . We are happy to discuss your school needs and work needs to help you achieve your ultimate goals to master this profession and get into your program. Ideally you MUST BE AVAILABLE TO WORK at least 20 to 30 hours/ week (THATS 1-2 Shifts so you must have the ability to work some of those hours out into your work school schedule). If you are in a gap year even better we can train you to really make a bigger impact on your future with more opportunities Here's the recap and some stuff you may be concerned about like IS EXPERIENCE NECESSARY? ...... NO... BUT A "Can Do Attitude" Is Necessary to apply SO... Here's how you apply... We only have 2 IMMEDIATE spots open and tons of candidates applying for this aide job opening and we are interviewing the ones with the best availability and best attitudes. Please email your resume with the title FUTUREDPT in the subject line and we will get back to you. Thanks! $16.50 per hour

Job Description Title: Authorizations Specialist The Impact You Will Have: Liberty Home Guard is the country’s fastest-growing and best-rated home warranty provider. We are looking for an Authorizations Specialist to join our team in ensuring the accuracy and efficiency of home repair approvals. As an Authorizations Specialist, you will play a key role in reviewing and authorizing repair or replacement services, negotiating with vendors and technicians, and ensuring all claims adhere to company guidelines, ultimately contributing to the satisfaction and timely resolution of our customers' needs. Your duties and responsibilities include but are not limited to the following: * Gather comprehensive home system and appliance malfunction diagnoses from technicians. Employ astute questioning techniques to ensure the accuracy and relevance of the information provided, preventing the authorization of incorrect repairs or replacements and ensuring alignment with approved solutions. * Consistently negotiate with vendors and technicians during every call to secure competitive rates and cost-effective solutions for repair and replacement services, ensuring adherence to pricing guidelines and oaring;btaining necessary approvals. * Employ exceptional communication skills to deliver service via phone, email, live chat, and any other designated communication channels. * Handle both inbound and outbound calls seamlessly, strategically navigating the workflow to ensure effective communication with technicians, customers, and other departments. * Collect a thorough diagnosis, including unit information, part numbers, and the cause of the breakdown. * Authorize estimates within provided guidelines by promptly and accurately issuing approvals for repair or replacement services. * Ensure that repair costs fall within pricing guidelines. * Identifies and resolves customer-technician discrepancies by skillfully navigating designated Slack channels, and escalating requests for additional assistance when necessary. * Place authorization codes on hold as necessary to ensure careful consideration and review before finalizing approvals. * Maintain records of interactions with both customers and technicians, process accounts, and archive documents. * Communicate with professional repair providers to verify various matters, including pricing, services, industry trends, and trade-related issues, in coordination with the Vendor Relations Team. * Ensuring technicians adhere strictly to procedures and terms outlined in our policies. * Provide clear feedback and reprimand technicians who violate company guidelines, to ensure quality standards in customer satisfaction and claim resolution time. * Coordinate with Accounts Payable in processing disputes and investigating problematic situations related to technician errors. * Follow communication procedures, guidelines, and policies, including but not limited to following proper call center and customer service etiquette. * Effectively manage a large amount of calls, approximately 60-80 calls per day. * Evaluate and decide on the most suitable course of action, determining whether repair or replacement is the optimal solution for a unit. * Have thorough knowledge of the terms and conditions of each type of Protection Plan provided by Alphacom’s clients. * Provide feedback to management regarding customer comments to develop ideas for improved services, processes, and procedures. * Predictable, reliable, and punctual attendance is an essential function of this job. What You’ll Bring To The Team: * Negotiation skills * Strong attention to detail and goal-oriented. * Strong analytical, decision-making, and problem-solving skills. * Excellent communication and presentation skills. * Commitment to excellent customer service. * Ability to multitask, prioritize tasks, and manage time effectively. * Excellent phone etiquette and active listening skills. * Flexible, proactive, and self-motivated. This letter agreement supersedes and replaces any prior agreement, representations, or understandings (whether written, oral, implied, or otherwise) between you and the company and constitutes the complete agreement between you and the company regarding the subject matter set forth herein. This letter agreement may not be amended or modified, except by an express written agreement signed by both you and a duly authorized officer of the company. Pay Rate: * $18-$22 an hour based on experience. * This position is in person in our South Brooklyn office Company DescriptionLiberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.Liberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Opportunity for advancement, • Training & development, • Wellness resources Unleash Your Inner Kid & Empower the Next Generation: Join the KidStrong Team! Do you love working with kids and have a passion for fitness? Are you a high-energy, driven individual looking for a rewarding career where you can make a real difference? Then KidStrong is the place for you! (Watch our mission in action! YouTube Link) At KidStrong, we're on a mission to build smarter, stronger, and more athletic kiddos with character. We're a team of passionate "unicorns" from diverse backgrounds management, child development, physical education, coaching, athletic training, pediatric OT, and more united by our desire to positively impact children and families. We thrive in a fun, collaborative environment filled with camaraderie, high-fives, and positive energy. We take our mission seriously, but we don't take ourselves too seriously! If you're looking for a boring desk job, this isn't it. We're growing rapidly! With plans to open 60+ KidStrong centers across NJ/NY/CT in the coming years, we're seeking talented and enthusiastic professionals to join our team and help us shape the future of children's fitness. Grow Your Career with KidStrong! Gain valuable experience in business operations, develop your leadership skills, and pave your own path for advancement within our rapidly expanding company. What You'll Do (The Fun Stuff!): 20 plus hours per week • Inspire and Coach: Lead engaging and dynamic classes for kids (approximately 12 per week). Get on the mat, demonstrate proper form, and motivate our little athletes!, • Connect with Families: Build relationships with parents and members, ensuring a positive and supportive experience., • Drive Sales: Utilize our lead generation and marketing strategies to increase sales and achieve center goals., • Support Operations: Assist with light administrative tasks, including inventory management and communication with prospects and members. A perfect blend of hands-on coaching and behind-the-scenes operations!What You'll Bring (Your Superpowers):, • Passion for Kids: A genuine desire to positively impact the lives of children., • Growth Mindset: A willingness to learn, develop, and embrace new challenges., • Sales & Operational Savvy: A solid understanding of sales principles and operational excellence., • Leadership Skills: A positive attitude and the ability to motivate and inspire others., • Experience with Children/Fitness: Strongly preferred., • Educational Background: Associate's or Bachelor's degree in business, education, or a related field is a plus., • Communication Skills: Excellent verbal and written communication skills., • Tech Proficiency: Experience with Microsoft Office products.Certifications (We'll Help You Get There!):, • CPR Certified (Must be obtained and kept current), • First Aid Certified (Must be obtained and kept current), • EpiPen Certified (Must be obtained and kept current)Physical Demands (Get Ready to Move!):, • Active participation in classes, including demonstrating exercises and providing corrections., • Bending, kneeling, crouching, crawling, reaching, balancing, and lifting up to 50 pounds., • Aerobic activity and sustained physical exertion., • High energy and enthusiasm are a must!The Perks (Beyond the High-Fives):, • Part-time position with room for growth, • Continuing education in leadership development.Ready to Unleash Your Inner Kid and Make a Difference? Apply now and let's chat! We offer interactive training and a fun, fast-paced work environment where you'll get your daily steps in while making a real impact. Don't miss this opportunity to join the KidStrong family! [Apply Now Button/Link]

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Temporary Care Support Coordinator to join our Care Support team! The Care Support Team maintains a dedicated focus on ensuring members and providers are incredibly satisfied with the Spring Health platform by coordinating various aspects of care delivery. The Temporary Care Support Coordinator will serve as the primary point of contact for our valued covered lives, members and providers, providing exceptional support and assistance through inbound and outbound communication channels included but not limited to an estimated 7 hours managing inbound calls, email, and chat platform, and ensuring timely and accurate service that exceeds our customer's expectations. This is a non-clinical support role. This is a temporary position with the opportunity to extend or become permanent full-time based on performance and/or business needs. As a temporary (contract) position, this role is not eligible for any non-statutory benefits. Flexibility required to support occasional shift adjustments (depending on business needs), ability to work 1 weekend per month and at least 4 holidays per year. Advance notice will be provided when possible. This position reports to the Care Support Team Lead. You must be willing to work any of the shifts listed below. While we always strive to accommodate your preferred choice, we cannot guarantee it will be possible. Shift confirmation will be provided upon receiving an offer. • 8:00 AM-4:00 PM EST, • 9:00 AM-5:00 PM EST, • 10:00 AM-6:00 PM EST, • 12:00 PM-8:00 PM EST, • Supporting an estimated 7 hours daily on telephonic support to our members and providers., • Providing agility and flexibility to support the volume of work that can fluctuate depending on customer demands and launch schedules., • De-escalate situations by actively listening to members' and providers' concerns and adopting a solution-focused approach while maintaining a high standard of client satisfaction and adherence to company policies and procedures., • Provide timely and effective support to members and providers through phone and email communication channels, while maintaining accurate records of interactions., • Manage all things care coordination, including but not limited to: maintaining patient charts, rescheduling appointments, executing prescription authorization forms and facilitating the release of documentation between members and providers., • Analyze and troubleshoot technical issues submitted by members and providers., • Communicate sensitive information effectively and empathetically., • Serve as a compassionate advocate for clients, ensuring their needs are met within the scope of Spring Health's services and resources available., • Member satisfaction via survey responses., • Consistently addressing inquiries and requests promptly and effectively, demonstrating responsiveness and reliability in service delivery., • Successfully managing escalated cases to resolution, ensuring that concerns are addressed in a timely and compassionate manner., • Actively contributing to process improvements aimed at enhancing service delivery, overall satisfaction, client needs and contributing to product improvements., • Collaborating effectively with internal and external stakeholders to facilitate seamless care transitions and support comprehensive care plans., • Ability to navigate sensitive customer needs in a resilient manner, • At least one year of customer service experience., • Ability to work independently, prioritize tasks, and manage time effectively in a dynamic environment., • Experience working with individuals with diverse backgrounds and needs., • Proven experience in handling sensitive information or supporting individuals in distress., • Strong empathetic listening skills., • Ability to maintain composure and professionalism under pressure., • Understanding of confidentiality and privacy regulations/policies., • Exhibit resourcefulness, creativity, ambition, and a strong problem-solving mindset., • Ability to thrive in a fast-paced, dynamic environment while meeting the performance metrics of the role., • Technical proficiency, including the ability to troubleshoot and guide effectively., • A designated private work environment to ensure adherence to data privacy and integrity., • Experience working in Jira, Zendesk, and other ticketing systems preferred, • Experience in a phone support role working with sensitive health information preferred Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Allbirds we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. We are an in-person team, and most roles are onsite in our Brooklyn, NY office. If you are not currently in NYC & the surrounding area you should be willing to relocate (for some roles, we will pay you to do this!). What We Are Looking for: • "Rigatoni" players (this is Revivn's Golden Rule - people who go the extra mile for each other), • Builders - who are ready to build, improve, and fix things without a blueprint, • Adaptable multitaskers who love to spin multiple plates, • Effective communicators and team players with infectious enthusiasm, • Do Work that Does Good: Joining us means being part of a B Corp committed to making a positive social and environmental impact. Your work contributes to a greater purpose, aligning with our commitment to using business as a force for good, • Startup Mindset: Embrace the startup mindset of innovation, agility, and thinking outside the box. Your creativity is your greatest asset, and your opportunities are endless, • Ownership and Impact: Experience the thrill of ownership and see your ideas directly impact the growth and success of Revivn, • Rapid Growth: Join a dynamic environment where rapid growth is not just a goal but a reality, • Close-knit Team: Become an integral part of a close-knit team where collaboration is key, and your voice matters in shaping our collective future, • Learning by Doing: Dive into projects headfirst and learn by doing. In a startup, every challenge is an opportunity to grow, • Casual and Fun: Work hard, but in a laid-back and fun atmosphere. Our startup vibe encourages camaraderie and a positive work environment, • Diverse Opportunities: In a startup, you wear many hats. Explore diverse opportunities and build a skill set that extends beyond your job description, • Continuous Learning: Embrace a culture of continuous learning, where curiosity is encouraged, and new skills are cultivated, • Medical/Dental/Vision, • PTO / Hybrid Schedule (~80 Remote Days + Work from Anywhere Weeks), • 401K with Employer Match But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. All of our ranges account for growth within the role, so in most cases, you should expect to join closer to the entry point of the band. You will have the opportunity to grow your salary over time.

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Allbirds we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. We are seeking an Account Manager to join our team and build strong relationships with our clients. This role is all about client retention and driving expansion within a select group of clients. You'll be responsible for onboarding, account management, and collaborating closely with the revenue team to ensure client success. What you'll do • Collaborate with the revenue team to achieve quarterly goals, • Oversee post-sale processes to ensure smooth execution for mid-market clients, • Serve as the main point of contact for customers, providing technical training and recommendations, • Build and maintain relationships with existing clients, ensuring their ongoing satisfaction and success, • Drive process improvement initiatives and implement best practices, • A problem-solver with a keen business sense and consultative sales experience, • Strong customer-facing skills, especially with mid-market clients, • Proven experience upselling complex software in a managed model, • 2+ years of B2B experience in a start-up or growth-stage company We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. All of our ranges account for growth within the role, so in most cases, you should expect to join closer to the entry point of the band. You will have the opportunity to grow your salary over time. The compensation range for an Account Manager is expected to be between $80,000-$100,000 On Target Earnings (OTE), including bonuses or commissions. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Global Care Navigator Schedule: 12pm to 8pm EST Monday-Friday Our mission: to eliminate every barrier to mental health. Spring Health is a mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Spanish. French Canadian or other language(s) fluency is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Care Navigator/Support Coordinator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. What we expect from you: • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state of Residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and Spanish communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment with constant change as we build out our global presence, • KPIs will include: metrics on connection to care, productivity, and member satisfaction. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles! Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values Hypergrowth meets impact What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient, • You get to be part of a winning team that opens doors in the future Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionAbout Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our new New York City office (opening January 2026). About The Role: Taskrabbit is at a pivotal moment in our journey, transforming our data capabilities from a supporting function into a strategic driver of growth and innovation. We're seeking a visionary and highly accomplished Senior Director of Data to lead this critical transformation. This is a unique opportunity to build a best-in-class data organization, embed a data-driven culture, and unlock significant business value by leveraging our most valuable asset: data. Reporting directly to CPO, you will be responsible for defining and executing Taskrabbit's overarching data strategy. You will lead and scale a diverse and talented team encompassing the current teams Data Science, Data Engineering, Machine Learning Engineering, and Product Analytics, ensuring a cohesive, high-performing, and impactful data ecosystem. What You'll Work On: • Define and Execute Data Strategy: Own, champion, and evolve Taskrabbit's data strategy, aligning it with the overall business strategy, our OKRs, and our long-term Product Vision. This includes advancing foundational projects like implementing our semantic layer and modernizing financial data architecture., • Drive Business Outcomes: Partner closely with EDDP (Engineering, Design, Data, Product) leaders and key business stakeholders to identify high-impact opportunities where data can drive tangible business results. You'll be accountable for measuring and delivering on the commercial impact of data initiatives, ensuring our efforts directly contribute to revenue growth, operational efficiency, and enhanced customer experience., • Lead and Grow a Diverse Team: Provide exceptional leadership and mentorship to managers and individual contributors across Data Science, Data Engineering, Machine Learning Engineering, Analytics Engineering, and Product Analytics. Foster a culture of technical excellence, collaboration, innovation, and continuous learning. Attract, hire, and retain top talent., • Drive Organizational Design & Optimization: Assess current team structures, roles, and responsibilities within the data organization. Strategically restructure team composition, reallocate resources, and redefine roles as necessary to optimize for efficiency, accelerate delivery on strategic data objectives, and better align with the evolving needs of the business., • Establish Data Governance and Quality: Implement robust data governance frameworks, including data ownership, quality management processes, standards, and policies (e.g., data standards, classification, access, retention). Drive proactive data quality management, ensuring accuracy and trustworthiness of data across the organization, from source to consumption., • Modernize Data Infrastructure: Oversee the strategic development and ongoing enhancement of our data platform and infrastructure (Snowflake, Airflow, dbt, etc.). This includes establishing production data model monitoring, and simplifying/consolidating redundant systems., • Drive Advanced Analytics & ML Capabilities: Lead the development and deployment of cutting-edge data science and machine learning solutions that directly impact product features, marketplace dynamics (e.g., pricing, matching), and operational efficiency. Establish standardized MLOps practices and a robust experimentation culture., • Empower Self-Service & Data Literacy: Develop a comprehensive semantic layer and enhance self-service analytics capabilities, democratizing data access and insights across the organization. Reduce reliance on central data teams for ad-hoc requests by empowering business users with tools and training., • Champion Data Privacy and Security: Embed data privacy and compliance (GDPR, CCPA) into all data initiatives from inception, ensuring legal adherence, ethical data use, and building user and partner trust. Partner closely with Information Security and Legal teams., • Foster Cross-Functional Partnership: Collaborate deeply with Product, Engineering, Finance, Commercial, Operations leaders, and other business stakeholders to embed data into product development cycles from the outset, ensure data requirements are proactively met, and drive data-informed decision-making across all functions. You'll ensure seamless communication and alignment with EDDP roadmaps to maximize data's impact., • Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection., • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!, • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.