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  • Recruiting Manager (Chinese Speaking)
    Recruiting Manager (Chinese Speaking)
    2 days ago
    $66300–$70000 yearly
    Full-time
    Flushing, Queens

    Company Overview TEAM NY coordinates the delivery of home care services to Chinese-American patients in New York City and Long Island through a network of three Licensed Home Care Service Agencies (LHCSAs): ABI Healthcare, ATD Home Health Agency, and Life Improvement Homecare. TEAM NY is the largest and longest-standing company in this space. We are looking for a mission-driven contributor who wants to be part of something that matters. About the Role TEAM NY is seeking an organized, people-focused Recruiting Manager to lead day-to-day recruitment efforts across our healthcare agencies. Reporting to the Senior Director of Recruiting and Onboarding, this role manages a high volume of openings, partners with hiring leaders, and manages two Recruiting Coordinators. The Recruiting Manager owns the full-cycle recruiting process—from sourcing and screening candidates through interviews, offers, and onboarding coordination. This role is ideal for someone who enjoys building relationships, juggling multiple priorities, improving processes, and helping teams hire the right people. What You’ll Do • Deliver consistent, high-quality hiring outcomes across multiple departments and affiliated agencies by managing the full recruitment lifecycle., • Partner with hiring managers and the Senior Director of Recruiting and Onboarding to set clear hiring priorities, define candidate profiles, and execute effective recruitment plans., • Build and maintain strong candidate pipelines through job boards, social media, referrals, community partnerships, and other sourcing channels., • Identify and advance qualified candidates through timely screening, thoughtful evaluation, and clear recommendations to hiring teams., • Keep the hiring process moving efficiently from interview through offer and onboarding, with a positive and professional experience for candidates and hiring managers., • Lead, train, and manage Recruiting Coordinators so the team delivers consistent, responsive service and follows established recruiting practices., • Ensure hiring managers have accurate, timely updates and the support needed to make informed hiring decisions., • Maintain clear, compelling, and current job descriptions, recruitment advertisements, and candidate communications., • Keep accurate recruiting records and use activity data to provide visibility into open roles, candidate pipelines, interviews, offers, and hires., • Use recruiting data and feedback to identify opportunities to improve speed, quality, candidate experience, and team processes., • Protect candidate and employee information by handling all records and communications with discretion and confidentiality. What You’ll Bring • Bachelor’s degree required., • 2+ years of recruiting, talent acquisition, or related professional experience; healthcare or home care recruiting experience is a plus., • Experience leading, training, or supporting team members is preferred., • Strong communication, organization, and relationship-building skills., • Ability to manage multiple open positions and shifting priorities in a fast-paced environment., • Sound judgment and the ability to handle confidential information with care., • Proficiency with recruiting platforms such as Indeed, LinkedIn, and Facebook., • Proficiency with Microsoft Office and/or Google Workspace, calendars, video-conferencing tools, spreadsheets, and collaboration platforms; ability to learn new systems quickly., • Fluency in English and Mandarin required; Cantonese preferred. Why Join Us? • Network: Be at New York's fastest growing agency and part of a National Network., • Growth: Join a growing organization with opportunities to learn, contribute, and build your career., • Community: Work with a close-knit team that values empathy, respect, dignity, and friendship., • Mission: Be part of an organization dedicated to making a meaningful difference in the lives of the communities we serve. Benefits • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Education: • Bachelor's (Required) Experience: • Recruiting: 2 years (Preferred) Language: • Mandarin (Required), • Cantonese (Preferred) Work Location: Hybrid, in-person 3 times a week in the Flushing office

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  • Customer Service Representative
    Customer Service Representative
    28 days ago
    $18–$40 hourly
    Full-time
    Manhattan, New York

    Effective Coverage Inc. is an established insurance brokerage located in the heart of Manhattan Chinatown. We are dedicated to providing excellent service and tailored insurance solutions to our clients. Job Opening: Full-Time Bilingual Office Clerk / Insurance CSR We are currently seeking a highly organized, detail-oriented Office Clerk / Insurance Customer Service Representative (CSR) to join our Chinatown office. This is a fantastic, entry-level opportunity for anyone looking to build a career in a professional office environment. No prior insurance experience necessary. Key Responsibilities Serve as the first point of contact for clients, greeting them warmly and answering basic inquiries. Assist clients in both English and Chinese (Mandarin/Cantonese). Perform routine clerical and administrative tasks, including data entry, and organizing documents. Manage incoming and outgoing correspondence via phone and email (Microsoft Outlook). Carefully follow instructions and standard operating procedures to ensure client information is processed accurately. Draft and format basic documents using Microsoft Word. Support the licensed insurance brokers with daily operational tasks as needed. Qualifications & Requirements Language Skills: Fluent in reading and writing English, and fluent in speaking Chinese. (Fluency in both Mandarin and Cantonese is highly preferred). Experience: Prior office experience; no prior insurance experience is necessary. Attention to Detail: Must be highly detail-oriented and capable of following precise instructions. Technical Skills: Proficiency with regular office applications, specifically Microsoft Word and Microsoft Outlook, is preferred. Work Ethic: Reliable, punctual, and eager to learn in a fast-paced environment. What We Offer Full-time stability in a convenient Manhattan location. Complete, paid on-the-job training. A supportive, community-focused team environment. Salary is commensurate with experience Health insurance Pay: From $18.00 per hour Expected hours: 40.0 per week Benefits: Health insurance Work Location: In person

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