Experienced Home Care Coordinator
25 days ago
Jersey City
Job Description Are you a seasoned Home Care Coordinator who thrives in a fast-paced environment, understands the urgency of home care scheduling, and knows how to build strong relationships with clients, CHHAs, and referral sources? If you’re ready to join a rapidly growing, mission-driven agency — we want to meet you. Position Overview NJ Home Health Care is seeking an Experienced Home Care Coordinator to manage a dynamic caseload, ensure exceptional customer service, and support our field staff. This role is ideal for someone who has already worked in home care coordination/scheduling and understands EVV, intake, onboarding, and day-to-day office operations. This is not an entry-level role. We are looking for a coordinator who can step in with confidence and contribute immediately. What You’ll Do Scheduling & Case Management • Coordinate and maintain client schedules with accuracy and urgency, • Handle call-outs, schedule changes, and participate in the on-call rotation, • Ensure both clients and CHHAs feel supported and satisfied, • Manage EVV daily tasks and resolve clock-in/out issues, • Build and maintain strong relationships with clients, CHHAs, referral partners, and community organizations, • Process new intakes and service requests quickly and correctly, • Assist with onboarding new employees, • Help promote retention activities and create a positive experience for field staff, • Minimum 3 years of verifiable supervisory, scheduling, or coordination experience in home care or healthcare, • Strong communication and interpersonal skills, • Demonstrated ability to handle responsibility and grow within a role, • Ability to multitask, problem-solve, and stay calm under pressure, • Ability to work positively with clients, families, caregivers, and the office team Company DescriptionNJ Home Health Care LLC is a home care agency providing personal care services with home health aides throughout Hudson County.NJ Home Health Care LLC is a home care agency providing personal care services with home health aides throughout Hudson County.