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Who We Are UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, ___, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only ___, ___ and American College of Surgeons-verified ___, ___ and ___. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. To learn more about UCI Health, visit ___ Your Role on the Team Position Summary: Under direct supervision of the Director and Manager of Facility Services, the Facility Services Office Coordinator provides clerical services, assists in inter-office activities, coordinates and attends monthly meetings and assists in collection of data for the safety program. Assists with coordination of scheduling and acquisition of proposals for Facility and Medical Building office refurbishment. Assists with coordinating Corrective and Preventive Maintenance of all equipment and systems. Assists in coordination of phone system repairs requests. Maintains inventory and billing of pagers, cell phones and any other wireless communication devices. Maintains and prepares invoicing/ billing for phone system related bills for the Director and Assistant Director of Facility Services. Supervises Vendors as well as in-house personnel in regards of communication related repairs and maintenance. Will travel within different facilities to assist Director of Facility Services with a variety of projects and/or tasks as assigned while ensuring Facility Services position has adequate coverage. What It Takes to be Successful Department: Engineering Required Qualifications: • Experience in Purchasing, Record keeping and Accounting., • 6 months clerical/customer service experience., • High school diploma or equivalent required., • Must possess the skill, knowledge and ability essential to the successful performance of assigned duties, • Must demonstrate customer service skills appropriate to the job, • Excellent written and verbal communication skills in English, • Ability to maintain a work pace appropriate to the workload, • Ability to establish and maintain effective working relationships across the Health System Preferred Qualifications: • AA degree a business or accounting related field., • Computer proficiency, • Knowledge in MS Office, Word, Excel, Access, etc., • Knowledge of University and medical center organizations, policies, procedures and forms Physical Requirements: 1. Must have visual and auditory acuity necessary for performing all function of the position. Must be able to communicate effectively, both verbally and in writing. Occasional stooping, bending for filing. Frequent lifting of boxes, parts, etc. up to 20 pounds. Majority of the position is sitting, approximately 60%, and standing 40%. Sufficient manual dexterity for performing functions related to use of typewriter and computer. Total Rewards We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our ___ and ___. Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: • Background Check and Live Scan, • Employment Misconduct*, • Legal Right to Work in the United States, • Vaccination Policies, • Smoking and Tobacco Policy, • Drug Free Environment *Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. • California Child Abuse and Neglect Reporting Act, • E-Verify Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the ___. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m. Consideration for Work Authorization Sponsorship Must be able to provide proof of work authorization

Job DescriptionPosition Summary The operations coordinator plays a critical role in supporting day-to-day specialty pharmacy operations by coordinating workflows. collecting and reporting on key performance indicators and providing oversight select strategic initiatives. This role ensures operational continuity, timely execution of processes, and high-quality service for patients, providers, and internal stakeholders. The operations coordinator acts as a central point of communication. Problem solver and process support resource within the pharmacy operations leadership team. Key Responsibilities Operational Coordination & Account Support • Coordinate operational workflows far both existing and newly onboarded specialty pharmacy accounts, ensuring smooth transitions and consistent execution., • Support intake, benefits investigation, and prior authorization through effective coordination and follow-up., • Monitor daily work and operational hand-offs ensure revenue targets are met, ensure timely prescription processing and efficient service delivery., • Identify workflow risks. or delays and escalate issues with recommended solutions. KPI Tracking & Operational Reporting • Collect track. and report on key performance indicators (KPls) related to operational performance, service levels, and account execution., • Maintain operational dashboards, trackers and reporting tools for leadership review., • Analyze trends and variances to support operational decision- making and continuous improvement., • Support data validation and ensure accuracy and consistency in reporting. Strategic Initiative & Project Support • Provide operational oversight and coordination for select strategic initiatives, pilots and process improvement efforts., • Support implementation of new workflow technology enhancements, and operational standards., • Track milestones„ deliverables. and outcomes for assigned initiatives and escalate risks as needed., • Assist leadership with preparation of materials, updates and summaries related to strategic initiatives. Cross- Functional Communication & Leadership Support • Serve as a key liaison between pharmacy operations, intake, reimbursement, nursing, clinical and distribution teams., • Facilitate clear communication of priorities, status updates, and operational changes., • Support coordination with external partners such as provider offices, payers, and vendors as needed., • Assist with onboarding coordination, training logistics, and change management efforts. Compliance, Quality & Documentation • Support adherence to regulatory and accreditation requirements, including URAC, ACHC, and applicable state and federal regulations., • Assist with audit preparation. documentation tracking. and quality initiatives., • Maintain and update SOPs, Workflows, and operational reference materials., • Help ensure operational processes align with internal policies and quality standards. Required Qualifications • High school diploma or equivalent (associate or bachelor’s degree preferred)., • 2+ years of experience in specialty pharmacy, pharmacy operations, healthcare operations or a related field., • Demonstrated experience coordinating workflows and supporting cross-functional teams, • Strong organizational, analytical, and time-management skills., • Ability to manage multiple priorities in a fast – paced regulated environment., • Strong written and verbal communication skills., • Proficiency with Microsoft Excel, Word, Outlook, and operational tracking tools. Preferred • Experience supporting new account onboarding or implementation in a specialty or infusion pharmacy setting., • Familiarity with intake, benefits investigation, prior authorization, and fulfillment workflows., • Experience tracking, reporting, or supporting operational KPIs,, • Knowledge of URAC, ACHC or other healthcare accreditation standards., • Pharmacy technician experience or certification (where applicable). Koy Competencies • Operational coordination and execution, • KPI tackling and reporting, • Cross-functional collaboration, • Process improvement and problem-solving, • Attention to detail and data integrity, • Change management support, • Patient- and provider-centric mindset Work Environment • Interaction with protected health information (PHI) in compliance with HIPAA, • May require schedule flexibility to Support Operational demands

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $22.87 - $24.08 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE While maintaining patient confidentiality and information security, the Biller, Medical will review, track and submit for review, patient service records. This position will work closely with the Operations Coordinator to ensure billing accuracy. DUTIES AND RESPONSIBILITIES • Review all intake billing related documentation in SAGE: CalOms, Financial Eligibility, Treatment Authorization, ICD 10 codes, Client Consent, and Clinical contact information, • Verify timely completion and data entry of treatment notes to ensure accurate billing claims, • Verify essential treatment note information (i.e. units of services, time start and end time), • Daily, weekly, and monthly review and data entry of billable services, • Develops, records, and distributes monthly reports, and/or general information as needed, • Generates treatment services in SAGE and submit to Program Manager or designee, • Monitor and review denied claims and resubmit treatment services, • Maintain and store all billing supportive documentation as required by State guidelines, • Assists in maintaining confidential files in both physical and electronic forms, • Assists management in reconciling data, • Provides general office support including but not limited to answering phones, scheduling ASAM assessments, faxing, scanning and taking staff meeting minutes, • An essential function of this position requires incumbents to report to the office., • Review Intake Billing data and documentation, • Verify accuracy of data entry, • Daily, weekly and monthly billing data entry and review, • Maintain SAGE files, generate reports as needed, • Maintain medical billing supporting documentation, • Monitor, review and resubmit denied claims, • In coordination with treatment staff, maintain client treatment files, electronic and hard copy. As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities. Qualifications REQUIREMENTS: • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications, • Associate Degree or medical coding certificate This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off The Hospice Intake / Care Coordinator is the first point of contact for referrals to hospice services. Youll coordinate the intake process, verify patient eligibility and insurance, liaise between clinical, marketing, and administrative teams, and ensure a smooth transition for patients into hospice care. Key Responsibilities • Receive and review new referrals from hospitals, nursing facilities, physicians, discharge planners, and families., • Gather all required patient information: medical history, demographics, current condition, documentation., • Verify insurance coverage, Medicare / Medicaid eligibility, prior authorizations as needed., • Enter referral and patient data into EMR and maintain accurate documentation., • Coordinate with clinical staff (nurses, physicians), scheduling, and other departments to initiate patient services., • Respond to inquiries from referral sources, patients, and families with professionalism, empathy, and clarity., • Maintain followup on pending referrals and admissions; track metrics or referral statistics., • Participate in interdisciplinary or intake meetings. Qualifications Must Have: • Either an LVN license in CA or MA with strong clinical / clerical experience, OR previous experience working in hospice intake / office coordination., • Hospice environment experience preferred., • Good working knowledge of insurance, including Medicare, Medicaid, commercial insurance., • Proficient in EMR systems and Microsoft Office (Word, Excel, Outlook)., • Strong communication skillsverbal, written, phone., • Ability to multitask, prioritize, follow up. Nice to Have: • Bilingual (Spanish, Vietnamese, etc.), • Understanding of hospice regulations and eligibility criteria, • Some scheduling / coordination experience

Job Description The Medical Assistant must adhere to agency policies and procedures, the Office of Refugee and Resettlement (ORR) guidelines, Federal regulations, State mandates, and all applicable agreements and acts governing the care of unaccompanied minors. Job Summary: The Medical Assistant is responsible for supporting medical operations and assisting with applicable tasks in support of the program’s nurse and medical coordinator. The medial assistant will assist with scheduling, coordinating medical services, ensuring compliance with medical protocols, and maintaining organized medical records. The role also includes assisting with transportation, conducting triage health screenings, and ensuring minors receive necessary care. Key Responsibility Areas: • Assist with scheduling needs and comply with required medical and dental appointments in accordance with ORR guidelines. Timely respond to individual emergency medical needs., • Assist with scheduling Initial Medical Evaluations (IMEs) for new minors., • Conduct COVID screenings and complete necessary result forms (Per ORR requirements)., • Perform lice checks and coordinate professional lice treatment as needed., • Assist with processing Treatment Authorization Requests (TARs) for specialty referrals., • Coordinate any appointments with Responsible Parties (RPs); if RP is unavailable, request transportation., • Follow up with clinics for lab results, x-ray reports, and urgent care/ER medical records., • Maintain Confidentiality guidelines meeting ORR and the State regulations., • Ensure all intake medical documents are thoroughly and accurately completed., • Print and organize IMEs, TARs, MARs, checklists, vaccine records, COO medical records (if applicable), dental assessments, medical specialty provider notes, lab results, x-ray reports, discharge records, etc for both the confidential medical folder., • Obtain, compile, and maintain a medical file for each admission., • Timely file medical documents in the confidential medical folder on an ongoing basis., • Prepare and organize discharge medical documents, including the Medical Discharge Checklist and necessary copies of IME, lab results, x-rays, and specialty notes., • Collect and file Medication Administration Records (MARs) and other medical documents from RPs., • Timely elevate concerns with minors, RPs, internal personnel, community service providers, and stakeholders to supervisor and/or management., • Monitor and ensure minors are taking prescribed medications properly., • Check and maintain first aid kits monthly., • Ensure proper maintenance of the medical refrigerator, including daily temperature checks., • Perform daily biohazard cleanup and maintain sanitation standards., • Assist with medical training sessions for staff as needed., • Schedule and coordinate dental appointments for minors experiencing dental pain or reaching 60 days of Length of Stay (LOS), including completing clinic forms., • Speaking to sponsors for minors who need medical follow up and ensuring a follow up appointment has been made. Also assist those who qualify for medi-cal or other health care coverage on how to apply and/or beginning the application (Per state and ORR policy)., • Provide transportation assistance as needed., • Assist in various duties across departments, including food preparation, transportation, covering the front desk, field trip assistance, office organization, donation sorting, decorating, office maintenance, and food safety compliance., • Attend team meetings, staff reviews and any other trainings required., • Assist with auditing of the medical portion in the files., • Adhere to State, County regulations and the Agency policies and procedures., • Adhere to Child Abuse Reporting requirements., • Must be relied upon regarding task completion and follow-up meeting deadlines on time without sacrificing accuracy, work quality, or customer service satisfaction. · Review departmental policies and procedures. · Weekly review of UC Policy, MAPs, Field Guidance’s, FAQ, other policies as needed. · Translate documents as needed. · Provide coverage for other departmental staff as needed. · Participate in intake rotation to complete after-hours intakes and prepare intake packets/welcome bags. • Participate in monthly supervision with supervisor. · Assist in other departments as needed. • Occasional travel to community facilities, sister facilities, other community services, or agency events., • Coordinate communication with RPs and internal departments as needed., • Audit UC binder, data analysis, and UC Portal weekly for medical department and other departments as needed., • Upload UC files to Extended Reach for medical department and other departments as needed., • Ensure accurate and timely submission of all case-related documentation to ORR, CCL, CPS, LE or other stakeholders. Education & Experience: • High school diploma or equivalent., • Minimum of one year of experience in a medical setting, preferably working with children and families., • Bilingual (English/Spanish), • Proficiency in Microsoft Office applications., • Availability to work flexible hours, including weekends and evenings, as necessary., • Ability to sit at a desk or front desk area and work on a computer for extended periods, • Ability to stand, walk, bend, reach, and stoop occasionally, • Frequent use of hands and fingers for typing, writing, handling patient files, and using office equipment (phones, fax, scanner, copier), • Visual acuity sufficient to read computer screens, paper records, identification cards, and medical documentation, • Auditory ability sufficient to communicate effectively in person, over the phone, and with patients and healthcare providers, • Ability to occasionally lift or carry office or medical supplies, files, or small packages weighing up to 25 pounds, • Mobility to assist with moving through the clinic, if needed, and possibly traveling between locations (as needed), • Mental and emotional resilience to handle a busy front office environment, including frequent interruptions, patient interactions, and confidential/sensitive informationCompany DescriptionWe are a foster care and adoption agency including Transitional Foster Care & Intensive Services Foster Care.We are a foster care and adoption agency including Transitional Foster Care & Intensive Services Foster Care.

Job Description Overview Hannah’s Children’s Homes is seeking a dedicated RN Lead Medical Coordinator to oversee the medical department for our foster care and adoption programs, including Transitional and Intensive Services. You will ensure the highest standard of medical care for unaccompanied children (UC) while maintaining strict compliance with ORR, federal, and state mandates. Key Responsibilities • Leadership & Supervision: Oversee medical departments across all locations; supervise, train, and conduct performance reviews for Medical Coordinators and Assistants., • Clinical Oversight: Provide direct medical care, including health screenings, triage, and emergency response. Manage medication administration and tracking (MARs)., • Compliance & Auditing: Ensure 100% compliance with ORR, HIPAA, and state health regulations. Conduct daily/weekly audits of UC Binders, the UC Portal, and Extended Reach., • Coordination & Case Management: Schedule and follow up on all medical/dental/psychological appointments. Collaborate with case management, clinical, and transportation teams., • Documentation: Maintain secured medical files; submit Significant Incident Reports (SIR) and compliance reports to the UC Portal in a timely manner., • Policy Development: Create and update departmental policies, templates, and guides; participate in ORR audits and CAP responses. Qualifications • Licensure: Active RN License (required)., • Education: Bachelor’s Degree from an accredited college or university., • Experience: Minimum 2 years in the medical field, preferably working with children and families., • Language: Fully Bilingual in English and Spanish (required)., • Tech Savvy: Proficiency in Microsoft Office and experience with data analysis/web portals., • Flexibility: Ability to handle 24/7 availability expectations as needed per case requirements and travel occasionally to sister facilities.Company DescriptionWe are a foster care and adoption agency including Transitional Foster Care & Intensive Services Foster Care.We are a foster care and adoption agency including Transitional Foster Care & Intensive Services Foster Care.

Job Description Who are we? 360 Behavioral Health provides exceptional care for individuals with autism and developmental delays. With over 30 years of expertise, we are a leading authority in ABA-based behavioral health services. Founded by a husband-and-wife team, our mission is to transform lives through a comprehensive range of services, including Applied Behavior Analysis, personal assistance, and respite. Our qualified clinicians use evidence-based practices and personalized treatment plans to improve outcomes for individuals with autism and their families. As one of the top ABA services providers in the United States and a certified Great Place to Work, our commitment and dedication continue to drive our exceptional care. What would this role do? The Assistant Clinical Level I Supervisor plays a critical role in guiding the professional growth of our team, from clinician skill development to leadership enrichment. Through strategic programs and initiatives, this position will provide support, guidance, direction, and supervision to assigned clinical staff. The Assistant Clinical Supervisor is responsible and accountable for providing services, overseeing clinical programs, and monitoring staff under his/her supervision. What we offer (We like to get right to it!) • Competitive compensation (we value transparency) $25.00-$27.00/hourly, • Student loan repayment assistance for eligible roles, • Bonus program(s) for eligible roles, • Career development and advancement opportunities, • Flexible scheduling, • Great and fun company culture, • Expansive Health, Vision, and Dental plans for our full-time partners, • 401(K) retirement savings program, • Mileage and phone reimbursement, • And so much more! Role Responsibilities (Here’s what it takes) • Carrying a caseload to meet set billable services, including:, • Providing 95% of assigned supervision hours. (minimum 15 hours weekly), • Ensuring that 85% of clinical direct services are provided monthly with few or no cancellations., • Supporting in the development of the utilization report of caseload monthly., • Managing a caseload to meet clinical quality standards, including:, • Individualizing Client program development across skill levels, moderate to severe problem behaviors, and service delivery settings., • Monitoring Client progress, conducting ongoing assessment, and making data-driven adjustments to the treatment plan as needed., • Maintaining accurate and timely documentation of Client progress, interventions, and outcomes., • Consulting with case Provider on behavior treatment plans, recommendations, and transition plans prior to adjusting., • Providing feedback to supervisor regarding instructors on each case., • Conducting assessments and developing individualized treatment plans based on findings., • Collaborating with other professionals to coordinate care and ensure support to Clients., • Supervising a team of behavior technicians, including:, • Providing ongoing training, guidance, and support., • Providing formal performance evaluations with respect to following program procedures, administrative tasks (timesheet submission, etc.) direct therapy, and parent training skills., • Providing clinical consultation that includes behavior plans and programming to clinical staff., • Completing reports for behavioral health treatment plans for the caseload, including:, • Written data-drive program summaries of the services provided during the authorization period., • Submitted prior to the deadlines indicated by the Supervisor., • Providing parent training., • Maintaining reliable communication to record scheduled appointments and return phone calls within 24 hours., • Ensuring that the company’s “zero tolerance policy” is understood, implemented, and reinforced in the region., • Ensuring that Health Insurance Portability and Accountability Act (HIPPA) compliance is understood and reinforced in the region., • Spanish Bilingual Required, • Bachelor’s Degree in ABA, Psychology, Special Education, or related field., • Minimum of 1 year experience providing behavior analysis services to individuals including direct service delivery with individuals with varying diagnoses, diverse levels of functioning, and broad range of ages, • Education – Please note this will be verified if offered role, • Self-motivated, responsible, honest, articulate, excellent time management skills, and skills to work independently., • Professional demeanor, well-organized, and attention to detail., • Skills consistent with serving culturally and linguistically diverse families in low and high socio-economic status areas., • Comfortable working in homes (studio apt. housing project, etc.) of families with limited resources., • Demonstrate effective communication skills to interact with Clients, family members, and agency’s staff. If you are a resident of California and applying for a job with us, please click the following link CCPA Privacy Notice to learn more regarding how we collect and handle your personal information under the California Consumer Privacy Act (CCPA). EEO/Minorities/Females/Disabled/Veterans Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to to let us know the nature of your request. For more EEO information about applicant rights click here. Americans With Disabilities Act 360 Behavioral Health, does not discriminate on the basis of disability in its services, programs, or activities. Employment: 360 Behavioral Health does not discriminate based on disability in its hiring or employment practices and complies with the ADA title I employment regulations. Effective Communication: 360 Behavioral Health will, upon request, provide auxiliary aids and services leading to effective communication for people with disabilities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. Modifications to Policies and Procedures: 360 Behavioral Health, will make reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy programs, services, and activities. For example, people with service animals are welcomed in 360 Behavioral Health offices, even where pets and other animals are prohibited. Requests: To request an auxiliary aid or service for effective communication, or a modification of policies or procedures contact [ADA Coordinator name and contact information] as soon as possible, preferably 30 days after the activity or event. For inquiries, please contact us at

Job Description At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly ("PACE") in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit . Role Scope: This is an opportunity for a mission critical leader. The Outreach & Enrollment Supervisor is responsible for closely developing and managing a team of Habitat Health Outreach Specialists, Enrollment Specialists, and Intake Coordinator, as well as key community partners. Critical job responsibilities will include ensuring prospective participant enrollment success, managing the team's individual and overall performance against targets on a monthly and yearly basis, and supporting the sourcing and maintaining of local outreach channels for prospective participants. This supervisor will be responsible for leading new participant growth efforts for the South Los Angeles Center location, including ensuring future prospects have a comprehensive financial and functional assessment and meet all compliance requirements by DHCS and CMS to enroll in our PACE program. The Outreach & Enrollment Supervisor will also be part of the South Los Angeles Center's leadership team and work cross-functionally to ensure that new participants thrive at our centers and Habitat Health continues to be a great place to work for our team members. The Outreach & Enrollment Supervisor is expected to review metrics daily, support growth initiatives, coach staff members and ensure the Outreach and Enrollment team operates smoothly and successfully in collaboration with the South Los Angeles Center's Executive Director and Habitat Health's Growth leadership. Core Responsibilities & Expectations for the Role • Manage and develop a team of 5-10 quota-carrying Outreach and Enrollment Specialists, as well as Intake Coordinators, across 1-2 PACE centers, • Carry and deliver against targets for monthly team contribution to participant growth, • Backfill for outreach specialists, enrollment specialists, and / or intake coordinators on an as needed basis, • Develop both the long-term vision and strategy for the team while managing day-to-day Outreach & Enrollment team operations, • Provide an unmatched experience for participants and prospects, • Troubleshoot bottlenecks and proactively remove operational obstacles, • Provide real-time guidance on complex cases, eligibility considerations, family dynamics, and barriers to enrollment, • Develop and implement strategies to identify and strengthen referral pathways with community organizations, providers, and partners in greater South Los Angeles, • Support Outreach Specialists and the Growth leadership team on local marketing events to engage key stakeholders in greater South Los Angeles, • Be an ambassador in the local community to help engage prospects – building relationships with other healthcare providers, social / community organizations, and marketing partners, • Identify and share best practices across the organization, • Provide skill training, mentoring, and quality checks on participant and prospect engagement, • Conduct auditing efforts to ensure quality assurance and to meet DHCS and CMS guidelines, • Recruit, retain, and nurture team of Outreach & Enrollment Specialists with high potential and strong performance history, • Serve as a cross-functional leader by collaborating across the organization, including supporting key strategic initiatives related to center and clinical operations, participant experience and journey, and health plan operations as they intersect with the Outreach & Enrollment team, • Represent the South Los Angeles Outreach & Enrollment team at both the Growth leadership and South Los Angeles Center leadership levels, facilitating cross-functional engagement to align on and drive progress against key initiatives Qualifications: • Minimum of 3 years in healthcare sales, outreach, intake, enrollment, social services, healthcare navigation, case management, or community engagement, • A minimum of one year experience working with the frail or elderly, • Strong computer skills, • Ability to create and analyze excel spreadsheets, • Experience managing through a CRM system, • Experience utilizing and navigating EMR systems, • Analytical approach toward sales data & performance, • Comfort with personal sales quota in addition to management responsibilities, • Excellent relationship and people management skills with the ability to motivate a team, • Strong focus on data and analytics to drive targeted activities and return on growth efforts, • Ability to manage competing priorities while maintaining a positive attitude, • Inclination to work in a results-oriented role, • Experience working cross-functionally to streamline workflows, • Ability to navigate complex situations with families, caregivers, and external partners, • Willing to work weekends as necessary, particularly for community events, • Proof of medical clearance for communicable diseases, including a TB test, • Proof of all immunizations is up to date, • Proof of valid CA driver's license, personal transportation, good driving record and auto insurance as required by State law Preferred Qualifications: • Prior experience in a sales management role or other comparable management position, • Familiarity with the PACE program or other elderly care organizations, • Bilingual: Spanish/Mandarin/Cantonese preferred., • Deep understanding of the local South Los Angeles health care community Compensation: We take into account an individual's qualifications, skillset, and experience to determine final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected base salary for this position is $84,000 - $105,000 and is bonus eligible. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location. Vaccination Policy, including COVID-19 At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe as an essential requirement of this role. Requests for reasonable accommodations due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment. Our Commitment to Diversity, Equity, and Inclusion: Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at . E-Verify Participation Notice This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Beware of Scams and Fraud Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the 'Rip-offs and Imposter Scams' option: .