Community health advocate jobs in Rochester, New YorkCreate job alerts

Available Locations with openings: Creekstone Memory Care - Fairport, NY Cottage Grove Memory Care - N. Chili, NY Homestead Memory Care – Thurston Road Rochester, NY Status: Full Time, Part Time, Per Diem Pay Range: LPN $25.00 - $29.00 (+$2.00/hour evening shift differential, +1.00/hour night shift differential, +$3.00/hour incentive on weekends) Shift: Day, Evening, night - All candidates must be willing to work rotating weekends and rotating holidays Position Requirements: 1 year of elder care or direct care experience is preferred but not required. NYS Nursing Licensure (LPN) required. $500 RETENTION BONUS AVAILABLE! RPH is looking for LPN candidates who are passionate about caring for elders. Responsibilities include but are not limited to; Medication monitoring and administration, acting as clinical lead to staff, case management, care planning and oversight, personal care assistance as needed, meal planning and enrichment recreation as needed. The Rochester Presbyterian Home in Rochester, NY has been serving Elders for 100 years. Our three locations are unique Assisted Living Communities – one of the first of its kind in New York State. They are designed to provide person directed long term care for elders with all stages of dementia. Each community has a warm, welcoming environment where elders can thrive in mind, body and spirit nurtured by the comforts and routines of home and family. Current employees’ comments on what you can expect if you join the RPH family: Fun!, Respect!, commitment to our Elders!, Love and care, Families!, Team work!, Safe and Secure! Together with the people who live here, their families and our community, we are committed to nurturing the human mind, body and spirit. We are dedicated to creating a human habitat based on the principle of the Eden Alternative where everyone has the opportunity to experience JOY, MEANING and FULFILLMENT. We offer competitive wages, comprehensive employee benefits and other incentives all in an environment of mutual respect and acceptance, where we smile, laugh and make our work rewarding and fun. Job Description: • Implement and evaluate the delivery of health services to elders with memory impairment., • Supervise, provide assistance and oversite with medication management and administer routine and prn medications including diabetic management, insulin injections and blood glucose tests in compliance with nursing standards and NYS regulations., • Ensure progress notes are informative and descriptive of services provided and of the elders’ response to services., • Assist in set-up of medical record upon new admission; medication list, MAR, admission note, service delivery record etc., • Assist in providing daily care to Elders., • Function as an advocate for elders, coordinating and linking all aspects of their care with the case manager., • Ensure that Care Partners/Shahbaz are aware of each elder’s wellness plan and that these plans are used to provide daily care., • Make daily rounds to ensure household roles are completed. Assist as needed., • Investigate complaints and grievances made by elders or families and communicate to leadership., • Develop and implement effective communication systems between staff; foster positive interpersonal relationships. The Rochester Presbyterian Home is an Equal Opportunity Employer. We work to ensure that no employee or potential employee is denied equal opportunity because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit-based factors. Compensation details: 25-29 Hourly Wage PI61050d9d1863-25405-40222497

GHR Healthcare - Travel is seeking a travel CT Technologist for a travel job in Rochester, New York. Job Description & Requirements • Specialty: CT Technologist, • Discipline: Allied Health Professional, • Start Date: 04/27/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours Travel CT Technologist – Rochester, NY | 13-week contract at a Level 1 Trauma Center. Weekend overnight CT Tech role ideal for ARRT-certified Computed Tomography Technologists seeking travel CT jobs in New York. \n\n Join a dynamic healthcare team in Rochester, NY (zip code 14642) as a CT Technologist. This 13-week travel contract offers the opportunity to provide critical CT imaging and diagnostic services in a Level 1 Trauma Center during weekend overnight shifts. Rochester is known for its vibrant arts scene, beautiful parks, and welcoming community — a great place for CT Techs relocating for travel assignments. \n\nJob Details\n\n • Weekly Estimated Pay: $2,540 - $2,730\n, • Location: Rochester, NY 14642 — Rochester CT jobs / New York travel CT positions\n, • Setting: Hospital – Level 1 Trauma Center (CT imaging / emergency imaging)\n, • Contract Duration: 13 weeks (April 27, 2026 – July 25, 2026)\n, • Shift: Weekend Overnights (Friday – Saturday, 7:00pm – 7:30am EST)\n, • Hours per Week: 36\n, • On Call: 2-3 call shifts/month (on-call / callback coverage)\n\n\nRequirements\n\n, • Completion of formal training in an accredited School of Radiologic Technology\n, • Certification through the American Registry of Radiologic Technologists (ARRT) — CT credential preferred\n, • Valid NYS CT Technologist license (must obtain prior to start)\n, • Injection therapy certification listed on license (required at time of submission)\n, • BLS Certification (American Heart Association ONLY)\n, • Minimum 2 years of hands-on CT Technologist experience\n, • Experience working in a Level 1 Trauma Center or high-acuity emergency imaging environment\n, • Telemetry experience\n, • Experience with Siemens CT scanners (minimum 6 months)\n, • Epic EMR / EPIC experience (highly desired) and familiarity with PACS workflow\n, • Strong written and verbal communication skills; compassionate, patient-centered approach\n, • Team player who supports a cohesive clinical environment and rapid clinical decision-making\n\n\nResponsibilities\n\n, • Verify patient identity and confirm exam orders prior to initiating CT imaging\n, • Perform CT imaging protocols for trauma and emergency patients; adjust protocols as clinically indicated\n, • Coordinate with radiologists and ED physicians to provide timely, accurate diagnostic imaging\n, • Prepare patients for scans, explain procedures, and ensure patient comfort and safety\n, • Insert IVs and administer contrast agents as indicated (injection therapy)\n, • Position patients safely, including assisting or lifting patients with limited mobility\n, • Maintain accurate patient records in EPIC and ensure DICOM images are sent to PACS correctly\n, • Maintain a clean, safe scanning environment and follow radiation safety protocols\n GHR Healthcare - Travel Job ID #475320. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Hospital | CT Tech About GHR Healthcare - Travel For over 30 years, GHR Healthcare has been the bridge between healthcare professionals and the facilities that need them nationwide. We're committed to uncovering your ideal fit, supported by GHR's dedication to competitive compensation, transparent communication, and a devoted team that genuinely cares about your career journey. You can trust us to stand by your side as your advocate, confidante, and partner in advancing your career. At GHR, care and consideration are at the heart of everything we do. Visit ghrhealthcare.com to learn more.

GHR Healthcare - Travel is seeking a travel Surgical Technologist for a travel job in Rochester, New York. Job Description & Requirements • Specialty: Surgical Technologist, • Discipline: Allied Health Professional, • Start Date: 04/27/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours Travel Surgical Technologist – Cardiac OR in Rochester, NY (14642). NBSTSA or 10+ years' experience, current BLS required. 13-week travel assignment starting April 27, 2026. \n\n Step into a high-impact role as a Surgical Technologist (Surgical Tech / Scrub Tech) in the Cardiac Operating Room at a leading hospital in Rochester, NY. Join a multidisciplinary cardiothoracic team performing advanced cardiac surgeries including CABG, TAVR/TAVI, VAD implantation, ECMO support, artificial heart procedures, and heart transplants. This travel surgical tech opportunity combines hands-on cardiac OR experience with the vibrant lifestyle and attractions of Rochester, New York—a city renowned for its beautiful parks, thriving arts scene, excellent dining, and proximity to the Finger Lakes region. Enjoy a high quality of life in a welcoming community while advancing your career in one of upstate New York's most dynamic cities. \n\nJob Details – Travel Surgical Tech (Cardiac OR)\n\n • Assignment Type: Travel\n, • Location: Rochester, NY 14642 (Rochester, New York – local candidates and national travelers considered)\n, • Setting: Hospital – Cardiac Operating Room / Cardiothoracic OR\n, • Start Date: April 27, 2026\n, • End Date: July 25, 2026\n, • Duration: 13 weeks\n, • Shifts: 3 x 12-hour shifts per week (36 hours/week), Day/Evening/Night rotation; weekends, holidays, and on-call as needed\n, • Weekly Estimated Pay: $1,610 – $1,730\n\n\nSurgical Technologist Requirements – Cardiac OR\n\n, • NBSTSA Certification OR 10+ years' experience as a Surgical Technologist / Surgical Technician\n, • Minimum 2 years of recent cardiac operating room (Cardiac OR / Cardiothoracic OR) experience\n, • Current BLS certification (American Heart Association)\n, • Ability to scrub and circulate; experienced scrub tech for cardiac surgery procedures\n, • Valid New York State Surgical Technologist license (required)\n, • Operating room experience in a Level 1 trauma center preferred\n\n\nCardiac Surgical Technologist Responsibilities\n\n, • Prepare instruments, specialized cardiac equipment, and supplies for CABG, TAVR/TAVI, VAD, ECMO, artificial heart, and transplant cases\n, • Assist the surgical team from the scrub position; pass instruments and anticipate surgeon needs during cardiac procedures\n, • Circulate when required to support intraoperative workflow and patient safety\n, • Maintain strict sterile technique, safe handling of sharps, and adherence to infection control policies\n, • Perform and document surgical counts according to hospital policy\n, • Properly care for, handle, and prepare delicate cardiac instruments and devices; facilitate room turnover between cases\n, • Handle solutions and pharmacologic agents under RN direction and follow medication administration protocols\n, • Demonstrate flexibility with shift rotations, weekends, holidays, and on-call assignments required for travel surgical tech roles\n\n\nWhy Join This Travel Cardiac OR Team?\n\n, • Hands-on cardiac OR experience with high-acuity procedures (CABG, TAVR/TAVI, VAD, ECMO, transplants)\n, • Competitive weekly pay for travel surgical techs\n, • Opportunity to work in a leading Rochester, NY hospital and expand cardiothoracic surgical skills\n GHR Healthcare - Travel Job ID #473591. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Hospital | Surgical Tech About GHR Healthcare - Travel For over 30 years, GHR Healthcare has been the bridge between healthcare professionals and the facilities that need them nationwide. We're committed to uncovering your ideal fit, supported by GHR's dedication to competitive compensation, transparent communication, and a devoted team that genuinely cares about your career journey. You can trust us to stand by your side as your advocate, confidante, and partner in advancing your career. At GHR, care and consideration are at the heart of everything we do. Visit ghrhealthcare.com to learn more.

Job DescriptionDescription: We are Hiring! Job Posting: HOUSING RETENTION SPECIALIST Location: Rochester, NY Employment Type: Full-Time Schedule: Monday - Friday 8:30am to 4:30pm Salary: $18.75 to $20.00/hr General Description Coordinate and identify services that will provide eligible clients the ability to develop skills that will increase access to and retention in medical care; and establish the foundation that will allow them to achieve and maintain stable, independent housing within Monroe and surrounding Finger Lakes Counties. Essential Duties and Responsibilities • Conduct assessments and planning to address housing needs, when appropriate complete intake, assessment, service plan development, implementation and referrals., • Assist needed clients in locating appropriate and affordable housing and oversee implementation of plans to the satisfaction of the individuals served., • Serve as client advocate with landlords, housing programs and other organizations client is affiliated with., • Maintain and identify new landlord or property owner resources., • Assist clients in completing housing or emergency assistance applications, DHS application and other paperwork need to complete service plan development., • Participate in case conferences, provider meetings or housing committee meetings that are pertinent to client’s needs., • Complete required home visits with clients and maintain monthly contact as directed by supervisor., • Complete housing inspections annually and as needed by funder., • Ensure compliance with all applicable local, State and Federal regulations and agency policies., • Meet with each client and maintain telephone availability for consumers based on client need, • Assist clients with accessing services for housing, medical services, and other psycho-social needs make appropriate referrals when needed., • Assist clients with obtaining and maintaining all benefits and entitlements to ensure ability for payment of housing and becoming self-sufficient., • Assist clients with Independent living skills, such as budgeting, banking, and child care referrals in order for them to maintain appropriate housing., • Ensure all required information is entered in to all databases systems used., • Assist clients with obtaining house hold items., • Assist client with follow through of all requirements of the HomeSOURCE, HOPWA and Ryan White programs., • Travel to rural counties to assist clients in the Finger Lakes Region, if applicable., • Market HomeSOURCE, HOPWA and Ryan White programs., • Document all communication with or regarding clients in detailed progress notes., • Maintain timely case openings, case management logs, case closings and all other necessary and required paperwork., • Provide crisis intervention., • Attend mandatory training., • Act as a member of HomeSOURCE, HOPWA and Ryan White team., • Represent Catholic Charities Family Community Services on appropriate boards and committees as assigned by supervisor., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: Bachelor’s degree in Health, Education, or Human Services and at least two years of experience with HIV/AIDS, chemical dependency, or mental illness. OR Associates degree in Health or Human Services and at least 3 years’ experience with HIV/AIDS chemical dependency, or mental illness. A combination of education and experience will be considered at the discretion of the Director. Bilingual (English/Spanish) is required for some positions. If position requires bilingual skills to be used, additional compensation will be offered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development

Job Description: Summary: The Case Manager H2H (RN) is responsible and accountable for coordinating the care of CDPHP members who meet criteria for services across the continuum of care. Activities focus on the successful transition of care for CDPHP members who have been hospitalized and are being discharged, with a focus on readmission avoidance. Specific activities include member outreach, medication review, identifying barriers to care, care planning and collaboration with providers. Case Managers will also provide education and support to members who have ongoing chronic health needs, they will also serve as a resource to answer day-to-day clinical questions from members and other CDPHP business areas. The Case Manager H2H will navigate a variety of applications and platforms in the daily administration of work. They must combine strong clinical knowledge and critical thinking to coordinate and support a care plan that will monitor quality medical care for the member population serviced by CDPHP. This is a telephonic role. Essential Accountabilities: • Provide a well-coordinated care experience for patient/families, including, effectively monitoring length of stay, readmissions and coordinating the activities of multiple disciplines utilizing nursing judgment., • Collaborate with members/families, providers, medical staff, utilization review staff, embedded case managers and/or others to coordinate a safe transition from the hospital setting., • Perform detailed medication reviews, identify discrepancies and communicate with providers to resolve discrepancies. Support member to ensure they are taking medications as prescribed., • Build relationships with hospitals and provider offices to allow for collaborative information exchange and prompt appointment setting requests., • Advocate for members to obtain the most appropriate health care services in collaboration with members of the health care team., • Facilitate communication among different disciplines to assist in the coordination of care. If embedded, meet with CDPHP members at designated facilities to assist them with their anticipated discharge needs., • Develop care plans that include mutual and realistic goals, interventions, and expected outcomes., • Revise and adjust the care plan to fit the needs of the member based on continuing assessment, medication changes or member's condition., • Effectively utilizes community resources and community support systems to reduce avoidable readmissions, • Identify and address social determinants of health (SDOH) and facilitate referrals to Social Work Case Management, Behavioral Health and/or psychosocial community support systems or resources., • Identifies variations in care delivery and notifies manager and/or supervisor of any patterns or trends., • Engage, communicate with and coach patients telephonically and/or face-to-face. Educate members (family/caregivers) regarding their disease process and self-management strategies. Evaluate understanding of disease processes to prevent further complications., • Educate members, families and health care providers regarding benefits, availability of services, community resources, alternative funding, and health care alternatives., • Identify and facilitate access to social service agencies, community organizations, patient support groups, and other adjunct services to minimize and prevent inappropriate hospital stays and maintain maximum achievable health status., • Maintain comprehensive computerized records of all care management activities., • Participate in team and office meetings as needed., • Maintain departmental standards for all duties as outlined by CDPHP policies and procedures., • Precept new employees to the department., • Volunteer at health fairs, workshops and other corporate events and present in-services when appropriate., • The employee agrees to comply with CDPHP's Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the Corporate Compliance Policy and has a duty and obligation to report any suspected violations of any law, the standards of conduct or Corporate Compliance Policy to his or her immediate Supervisor, the fraud and abuse hotline, the Compliance Officer, the Compliance Director, Human Resources or the Chief Executive Officer., • Perform other duties as assigned. Minimum Qualifications: • Associates degree or two (2) years of equivalent experience required., • Registered Nurse with a current New York State license is required., • Bachelor's degree in Nursing preferred., • Certified Case Manager (CCM) certification preferred., • PRI (Patient Review Instrument) certification preferred., • Minimum three (3) years clinical experience is required., • Experience with chronic condition management required, experience with diabetes and heart disease is preferred., • Case management experience preferred., • Experience working with health, social service and funding resources, including community agencies and alternate care delivery systems is preferred., • Experience in home care, medical office setting, hospital or managed health plan preferred., • Experience with Microsoft Office, including Word, Excel, Outlook and PowerPoint are required., • Demonstrated ability to provide case management for complicated members with multiple comorbidities and chronic diseases., • Demonstrated ability to work collaboratively on a team., • Demonstrated ability to communicate effectively with members with varying levels of education, health literacy and understanding., • Demonstrated ability to work with diverse population., • Ability to navigate system applications with accuracy., • Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions., • Demonstrated ability to interact with providers, members to positively impact the quality of patient care., • Demonstrated ability to manage multiple projects in conjunction with a frequently changing patient caseload., • Demonstrated ability to work with and maintain confidential information., • Demonstrated ability to provide excellent customer service and develop relationships both internally and externally., • Excellent verbal and written communication skills., • Flexibility to adapt to a changing and fast-paced environment., • Ability to travel to a variety of sites across CDPHP service area, during regular business hours, evenings and possibly weekends may be required., • Valid driver's license and driving record showing no restrictions that would impede ability to travel by automobile required., • Annual Physical assessment, as well as any other clinical requirements, will be required by the designated facility., • Spanish speaking preferred. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: Minimum: $62,400 - Maximum: $ 96,081 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Rochester Category Peer Specialists (CRPA/NYCPS) Position Type Full-Time Work Arrangement Onsite ID 2026-6821 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Peer Specialist / Certified Recovery Peer Advocate (CRPA) assists individuals in recovery with regaining independence in their communities and sustaining their own recovery and improving their overall health. The Street Outreach program focuses on providing evidence-based harm reduction interventions while connecting with people with substance use disorders, not currently engaged in care and at highest risk of near-term death of overdose. As part of the multi-disciplinary team, the Peer Specialist will engage community members with SUDs and their family/social supports in understanding treatment options available and increase awareness of supports and harm reduction practices. The Peer Specialist will work on a Full-Time basis working in the community and out of Helio Health's Rochester Outpatient Program. The schedule will be Monday- Friday, 8:00am-4:30pm. Pay Rate: $20.00- $23.00 per hour. In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On incentive between $1,500-$3,000 depending on credentials! A Peer Specialist may have the following responsibilities: • Collaborate with individuals to develop a person centered recovery plan., • Link patients to social and other support services in the community., • Teach individuals and family members coping skills., • Support the application process for benefits., • Provide non-clinical crisis support after periods of hospitalization or incarceration., • Accompany individuals to court appearances and medical appointments., • Engage individuals with formal recovery support services., • Educate individuals and family members on various modes of recovery., • A Certified Recovery Peer Advocate (CRPA) will also assist individuals in recovery by:, • Articulating personal goals for recovery using their recovery experience., • Assist individuals in recovery with creating Wellness Recovery Action Plans (WRAP) as needed, taking steps to achieve personal goals for recovery, finding self-help groups, establishing self-help groups, or finding other recovery-focused groups., • Use their recovery experience to refer individuals or their families to healthy leisure opportunities or community resources that may be helpful., • Use and teach problem solving techniques to individuals and groups; lead discussions on methods to overcome common problems in daily living., • Discuss methods on overcoming negative self-talk, identifying and overcoming fears, and identifying signs of a potential relapse., • Teach and role model the value of the individual recovery experience., • Teach and role model appropriate coping techniques., • Assist individuals in developing empowerment skills and combating stigma through self-advocacy., • Reporting and record keeping., • Consultation with other professionals., • Non-Clinical crisis response., • Recruiting or encouraging other Peer Specialists to pursue CRPA credential., • Participate in program administrative and clinical committees as assigned., • Represent agency to the community; promotes agency values within the community., • Performs quality assurance activities., • Other duties as assigned., • High School Graduate or Equivalency required, • Certified Recovery Peer Advocate (CRPA) Certification required within six (6) months of hire and maintain CRPA certification throughout employment., • One year of Health or Human Service experience preferred. An individual does not need to be in recovery themself but must be able to confer empathy through lived experiences such as family and/or close friends (each peer specialist self-defines his or her "peer-ness"). • Must have a valid NYS Driver's License. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program. IND123B

Job Description Licensed Social Worker -Tuckahoe CR (relocating on Dewey Campus) Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Licensed Social Worker- Tuckahoe CR POSITION GRADE: 81 27$-29$/hour (commensurate with experience) DEPARTMENT/PROGRAM: OMH Community Residence SUPERVISOR: Director of Behavioral Health Residential Programs JOB SUMMARY: Under the general direction of the Director of Behavioral Health Residential Programs, the Licensed Social Worker is responsible for providing systemic treatment and therapy for each youth in residence and for their families. The Licensed Social Worker coordinates interdisciplinary treatment and completes documentation of all activities in a manner and timeframe consistent with Agency and Corporate Compliance standards. The Licensed Social Worker carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Fundamental Guiding Principles, and Strategic Plan. ESSENTIAL FUNCTIONS: • Provides crisis prevention and intervention for youth and families., • Coordinates the completion of each youth’s Individualized Crisis Support Plan (ICSP) within 72 hours of admission and facilitates its review/revision by treatment team members at every treatment meeting and/or as needed, • Provides individual therapy at least weekly to youth in residence, • Provides family therapy at least monthly to youth in residence and their family members, • Develops written reports on treatment planning and progress for state and local agencies and/or criminal or family courts or makes plans for a designee to do so, • Demonstrates, promotes and practices cultural competency toward clients/staff through respect and understanding achieved through training and Agency cultural activities, • Completes initial and ongoing assessments of each youth and family’s strengths, needs, and progress utilizing information from the youth and family as well as interdisciplinary treatment team members, • Complete referrals for youth and/or families to receive specialized clinical treatment services (e.g., chemical dependency, sexual abuse) beyond the scope of practice of the therapist as needed and maintain collateral contact as appropriate, or makes plans for a designee to do so., • Completes progress/service delivery notes and all other required documentation in a manner and timeframe consistent with Agency and Corporate Compliance standards., • Complies with content and timeframe documentation requirements for external reporting specific to program licensing agency (OMH), • Collaborates and communicates with youth/families on an ongoing basis to maximize their leadership and involvement in the residential placement and all services therein, • Provides group therapy/treatment to youth in residence, • Arranges family time for youth and their families as part of the treatment process, obtains their feedback after every visit, and documents both or makes plans for a designee to do so, • Provides transportation or coordinates transportation for youth & families when needed, • Collaborates and coordinates case planning and progress internally through team meetings and individual contacts with other disciplines, • Collaborates, coordinates, and leads the interdisciplinary treatment team and its process, • Participates in residential clinical on-call system, • Generates youth calendars on Outlook software and adds Counseling appointments, • Represents the Agency in family and/or criminal court proceedings or makes plans for a designee to do so, • Develops and maintains contact with community agencies and resources including Department of Social Services Foster Care, financial maintenance, child protective, school counseling, mental health, housing and employment agencies, • Acts as advocate and liaison of client and family in securing other resources when appropriate. Coordinates internal and external communication of information regarding arrests of youth and/or other similar critical incidents when these occur, • Collaborates with the Transition Coordinator to ensure service provision, • Youth and family natural supports are included on the interdisciplinary treatment team, • Discharge planning assessments and documentation (e.g., rating scales, updated assessments, referral forms) are complete and submitted contemporaneously, • Exercises full compliance with the Agency’s Code of Conduct, all Agency policies and procedures and Federal and State laws and regulations, • Exercises full compliance with program policies and procedures Education: Master's degree in human service required, Licensure required: LMSW, LMHC, LCAT, LMFT, LCSW. Experience: Experience working with youth and families in residential care and communities. Skills: Strong interpersonal skills with youth, families, staff, and stakeholders. Exemplary written and verbal communication skills. Exceptional organizational skills and ability to balance competing demands on time and resources. Ability to form, lead, and participate effectively on teams. Creative problem solving, commitment to quality improvement and ability to utilize Microsoft Outlook, Word, and Excel. Must possess valid NYS Driver’s License and ownership/use of an automobile. COMPETENCIES: Leading Self • Commitment to Diversity, Inclusion, Justice and Equity PHYSICAL REQUIREMENTS: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, and must be able to perform a variety of tasks, move throughout office buildings, work cooperatively in a team environment and quickly respond to emergencies. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionDescription: We are Hiring! Job Posting: Housing Associate Location: Rochester, NY Department: Housing Employment Type: Full-Time Schedule: Monday- Friday 8:00 am-4:00 pm Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Requirements: Qualifications Education: Associate Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description PCC Values Its Employees by offering: • Paid time off (25 days per year), • 10 Paid Holidays, • Affordable health care coverage including health, dental, vision, starting as low as $10.00/month, • 401(K) Retirement plan, • Tuition Reimbursement, • Generous Employee referral program, • Employee Wellness Program (earn up to $250 per year!), • Numerous other benefits, please apply to find out more! Summary: The Care Manager’s role is to work in partnership with individuals with I/DD, their family/guardian, and providers to coordinate care and services needed to assist individuals achieve optimal health, wellness, independence, community integration and accomplishing goals. The Care Manager is responsible for providing Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. Care Managers will provide all services with a person-centered approach. Essential Job Functions: • Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services, • Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health, • Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and the person’s Life Plan, • Facilitate, develop, and maintain a person-centered Life Plan that integrates an individual’s personal wants and needs, clinical and non-clinical healthcare related needs, community services, OPWDD services, and natural supports., • Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing, • Adhere to Incident Management regulations, guidelines, and policies and procedures, • Coordinate and ensure access to chronic disease management, • Facilitate referrals to clinical and community resources, including planning, implementation, and follow-up for comprehensive care management and transitional care, • Participate in internal and external audits, • Coordinate and provide access to long-term care supports and services, • Engage families and natural supports in the care coordination process, • Provide all individuals and families with services that are culturally and linguistically appropriate, • Advocate on behalf of the individual, • Promote self-advocacy and the ability to self-direct, • Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team, • Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations, • Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures, • Document all services and maintain appropriate records following all established documentation policies and procedures, • Complete all required training including annual, ongoing, and educational trainings, • Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities • Ability to act quickly, assess and act accordingly in crisis situations, • Intermediate technology skills in Outlook, Teams, Word, Excel, online applications as needed, • Understanding use of an EHR system, • Knowledge of ethical and professional responsibilities and boundaries, • Demonstrate professional work habits including dependability, time management, organization, autonomy, and productivity, • Some positions may require bi-lingual skills Education and Experience: • Bachelor’s degree with two years of relevant experience OR, • A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties OR, • A Master’s degree with one year of relevant experience. Physical Requirements/Working Conditions: • Ability to sit/stand throughout day to accomplish job, • Ability to enter data, notes, and other documentation into a computer., • Must be able to travel throughout covered territories in Upstate NY as needed., • Must have a valid driver’s license, • Ability to conduct in-person visits and meetings at individuals homes, communities, schools, and other locations as applicable, • Ability to work remotely, satellite office locations, and/or primary office location Corporate Qualifications/Expectations: • Adhere to all Prime Care Coordination policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain required certifications., • Maintain all required certifications/training by State regulations and PCC policy, • Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress. Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600

Job Description GENERAL SUMMARY: Under general supervision of the Mgr. Retail Service or Mgr. Asst Retail Services, perform duties related to member services and sales production; the development of Select Employer Groups and business expansion; acts as a financial advocate to members; and performs related work as assigned. This position will also fulfill member’s needs, complete standard teller transactions accurately and provide information on all products and services to members in a timely, courteous, and efficient manner. Locations: Rochester Greece, Rochester Henrietta, Webster Main. MINIMUM QUALIFICATIONS: Knowledge, Skills, and Abilities: • Knowledge of features and benefits of Credit Union or Banking products and services in order to solicit, explain, and discuss with members. This information may be acquired through on-the-job and formal training programs., • Strong communication skills (written and orally), • Basic computer skills needed for accurate data entry of member and loan account information, and to create and revise general correspondence., • Effective interpersonal skills., • Strong cash handling/customer/member service skills., • Ability to analyze member’s financial needs and provide related information and/or data to demonstrate product and service benefits., • Ability to listen, observe and interpret people and situations., • Ability to analyze and solve problems., • Ability to interact with staff, members and others encountered in the course of work., • Ability to learn and apply new information or skills., • Ability to perform highly detailed work on multiple, concurrent tasks., • Ability to use math and apply mathematical reasoning and abstract statistical concepts. Education, Training and Experience: Potential candidates for this position must meet the following requirements: • A minimum of two years of credit union or banking experience preferably at a financial institution., • 1–2-year experience in customer service and cash handling; or equivalent combination of education and experience., • Competitive Salary Structures, • Generous Incentive Plan, • Excellent Career Development Opportunity, • Medical, Dental, and Vision Insurance, • Flexible Spending Account / Health Savings Account, • Education Reimbursement / Student Loan Repayment, • Generous Paid Time Off program, • Company Matching 401k, • Generous Employee Discounts on Credit Union Services / Referral Bonus Programs, • Rewarding Community / Volunteer programs, • Employee Assistance Programs – EAP, • Total Wellness Programs, • Rideshare Programs, • Onsite Employee Gym & Cantina at Headquarters Then this is the position for you! Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job DescriptionDescription: We are Hiring! Job Posting: Vocational & Life Skills Specialist Location: Rochester, NY Department: Restart Residential Employment Type: Full-Time, 37.5 hours Schedule: Tues-Sat, 10 am-6 pm (Hours can be flexible) Salary: $21.50/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, assists substance use disorder clients in the development and progress of vocational and life skills goals. Maintains confidentiality and ethical standards as identified by the NYS Education Department, NASW or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Assists clients in the development and progress of vocational educational goals as needed., • Maintains written records of goals and progress including progress notes and other documentation regarding client vocational status, life skills and recreation progress., • Supports development and implementation of a curriculum to train clients in employability skills., • Coordinates with other staff to integrate & utilize vocational/employment component and curriculum., • Provides interview and job readiness education, including running groups, • Makes contact and develops job experience locations based on client education or interest., • Develops job experience or job shadow opportunity for client, places clients on job site, • Plans and implements all therapeutic recreation, Life Skills and individual leisure components., • Provides classroom instruction in leisure education and stress management., • Provides activities related to physical fitness and recreational outings., • Tracks expenses and submits for payment, • Oversees life skills curriculum in collaboration with the Clinical Team, • Incorporate curriculum into program schedule to be presented by Residential Associates., • Documents and monitors progress., • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in Weekly Clinical Meetings and morning clinical rounds, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Education: Bachelor’s Degree in Human Services, Social Work, Counseling or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Experience working with substance use disorder or mental health clients is preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Behavioral Health Therapist (Outpatient Clinic/School Satellite) Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Behavioral Health Therapist (Outpatient Clinic/School Satellite) POSITION GRADE: 81 [salary range: $28-33/hr commensurate with education and experience] FLSA STATUS: Non- Exempt DEPARTMENT/PROGRAM: Outpatient Behavioral Health Services SUPERVISOR: Clinical Supervisor JOB SUMMARY: Under the general direction of the Clinical Supervisor, the Behavioral Health Therapist is responsible for providing therapy for individuals, groups, and families. The Behavioral Health Therapist will also be responsible for the maintenance of client records in compliance with oversight agencies and agency policies. This individual will carry out all job responsibilities with fidelity and accountability to the Agencies Mission, Vision, Values, Guiding Principles and Strategic Plan and commitments to the Sanctuary Model of Care. ESSENTIAL FUNCTIONS: • Engage in crisis intervention services for individuals experiencing acute distress., • Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures., • Maintains confidentiality and security for all client and staff related materials and/or records., • Utilize evidence based mental health therapy interventions for providing individual, group, and family therapy sessions., • Complete discharge summaries and coordinate transition planning., • Engage in case consultation with community providers as needed: Assess, evaluate, and discuss progress, updates, and interventions in the treatment plan as needed., • Provide mental health education and training for collaborative agency staff including but not limited to Mental Health First Aid, trauma-informed care, organizational trauma, and others as requested, • Engage in person centered needs assessments to support linkages and referrals to other ongoing mental health services and community resources (including but not limited to health homes care management and housing resources)., • Provide individual, group, and family therapy sessions as prescribed in the treatment plan using individualized evidence based therapeutic interventions., • Collaborate effectively with referral sources and collateral contacts., • Contact parents and appropriate authorities in case of emergencies., • Secure and link client and family to community resources., • Demonstrates, promotes and practices cultural competency toward clients and staff through respect and understanding achieved through training and agency cultural activities., • Develop an individualized treatment plan in collaboration with the client; and parent/guarding based on needs identified in assessment and complete treatment plan reviews with the client and parent/guardian., • Responsible for the maintenance of client records in compliance with Office of the Medicaid Inspector General (OMIG), the Office of the Inspector General (OIG) and Office of Mental Health (OMH), regulations to include, but not limited to: Initial assessment, diagnosis, treatment plans, treatment plan reviews and updates, daily treatment progress notes that include individual, group and family sessions and all admission and discharge paperwork., • Provides family counseling and educational sessions to parents, siblings and significant regarding understanding of the mental health diagnosis, symptom management and interventions., • Develop a comprehensive discharge plan for client that assures their ongoing treatment needs are met after discharge., • Work in alignment with Villa of Hope regulations and requirements, • Travels as needed in the community to promote collaborative relationships and client centered care., • Provide in home, school based, and/or other community based mental health services to provide client centered care., • Collaborates regularly with residential treatment providers, school staff, referral sources, community providers, and collateral contacts., • Provides information about community resources to meet client needs to clients and family members., • Provides and participates in case consultation weekly, • Connect clients to aftercare and community based long term mental health treatment, or inpatient services as indicated., • Coordinates case planning and progress internally through team meetings and individual contacts with other disciplines., • Make treatment recommendations and referrals based on information and data gathered during individual, family and group sessions., • Secure and link client and family to community resources whenever need is identified including community support groups., • Acts as advocate and liaison of client and family in securing other resources when appropriate., • Seeks clinical supervision to develop competencies and skills in areas of professional development., • Participates in individual supervision and group supervision for professional growth., • Participate in after hours on call system., • Performs other similar duties requiring comparable skills and as indicated in OMH Part 599 regulations and 598 integrated clinic services regulations., • Responsible for travel in the community when necessary with the use of personal vehicle., • Treatment of clients at other villa of hope outpatient clinic locations may be required as needed. Leading Self • Commitment to Diversity, Inclusion, Justice and Equity MINIMUM QUALIFICATIONS: • Master's degree in human service required, Licensure/Limited Permit required: LMSW, LCSW, or LMHC-D, • Extensive experience serving individuals and youth with Serious Emotional Disturbances., • Experience working with youth who have co-occurring disorders., • Specialization in the area of, sexual trauma treatment, co-occurring disorders and family systems therapy., • Experience conducting treatment groups., • Computer skills, organizational and problem solving skills required., • Excellent interpersonal skills and ability to collaborate with others required. PHYSICAL REQUIREMENTS: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, and must be able to perform a variety of tasks, move throughout office buildings, work cooperatively in a team environment and quickly respond to emergencies. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Uncommon Special Education teachers are passionate about developing and monitoring accommodations for students with special needs. Special Education teachers advocate for students and believe that specialized instruction and related services increase academic achievement. Special Education teachers offer academic, emotional, and physical support while maintaining high expectations. Responsibilities 1. Instruction • You'll modify, differentiate, and teach an inclusive curriculum that emphasizes diversity., • You'll collaborate with families and Special Education teams to develop 504 and Individualized Education Plans (IEPs) that offer appropriate accommodations and modifications., • You'll create an inclusive and safe environment where students feel empowered to become self-guided learners. 2. Special Education Specific Responsibilities • You'll collaborate with general education teachers, school leaders, and families to analyze and respond to trends in student work samples and assessments and ensure compliance with Individualized Education Plans., • You will gather academic growth data and write goals to prepare for annual IEP meetings., • You will teach pull-out, push-in, small group, and one-on-one instruction and implement strategies to differentiate instruction for all learners in your classroom. 3. School Culture • You’ll build positive relationships with students to ensure they feel seen, loved, and heard., • You’ll partner with students’ families to ensure appropriate resources are available to support their child's learning needs., • You'll engage in practice-based professional development, mentorship, and coaching sessions., • You'll participate in weekly, school-wide meetings to cultivate community, model our core values, and encourage student achievement., • You'll partner with your grade level team to develop academic goals and practice instructional strategies.Qualifications, • A demonstrated commitment to supporting students’ social emotional and academic development, • An enthusiasm for collaborating with internal and external partners in the best interest of students, • A self-directed learner who solicits and implements feedback to improve outcomes and achieve objectives, • Required Experience:, • A demonstrated interest in impacting K-12 students in urban schools and communities (1-2 years experience preferred)., • Academic expertise in Special Education, the Humanities, Social Sciences, STEM, or related fields of study., • Prior to the start of employment, you must have a bachelor's degree from an accredited college or university. Certification is not required to be hired at Uncommon, but you do need to meet NY state certification eligibility requirements. To meet these requirements, you must enroll in a teacher preparation program and maintain a GPA of 2.5 or higher during your employment with us if you do not have a degree in education. Uncommon Schools teachers are required to become certified in the state of New York within a reasonable period after beginning employment. Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $50,000 to $64,700. Starting pay is determined using various factors including but not limited to relevant full-time teaching experience, education certifications, and tenure with Uncommon Schools. Candidates without full-time Teaching experience will likely have a starting salary of $50,000. Benefits • Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer)., • Extensive, best-in-class training and development, • Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA), • Financial Planning, • 403(b) retirement savings program + employer match, • Paid leave of absence options (parental, medical, disability, etc.) At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email .

Job DescriptionDescription:Supervising Senior Attorney, Education Debt Consumer Assistance Program (EDCAP)ALBANY OR ROCHESTER – TELESCA CENTER, NEW YORK Employment Status: Full-Time FLSA Status: Exempt Practice Group/Team: Consumer, Finance, and Housing (CFH) Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Supervising Senior Attorney for our Education Debt Consumer Assistance Program (EDCAP) with our Consumer, Finance, and Housing (CFH) practice group. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced severe oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Supervising Senior Attorney. The Education Debt and Consumer Assistance Program (EDCAP) Supervising Senior Attorney will oversee the EDCAP unit's practice, handle their own cases, and supervise the EDCAP Paralegal. They will manage and develop the EDCAP program, provide training, technical assistance, and support to attorneys, advocates, and EDCAP grantees; engage in legislative advocacy; and provide advice and counsel, as well as direct legal representation, to clients. Salary The referenced pay range/scale represents this job's estimated minimum and maximum compensation. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by factors including, but not limited to, education, experience, qualifications, the individual's expertise, market data, and internal equity considerations. Supervising Senior Attorney, 7-8 years of experience, $104,700-$111,000 (Upstate NY) Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: · 35-hour full-time work week. · Comprehensive health insurance plan. · 403(b) eligibility - immediately eligible to begin contributing from your paycheck. · Immediate vesting upon hire - ALL contributions (both employee and employer). o 1% employer match is eligible after 12 months of employment. o 3% non-elective annual contribution made by employer after 12 months of employment. · Generous vacation, sick, personal, and holiday time o 14 Paid Holidays o Vacation: 10.5 hours/month; Sick: 7 hours/month; Personal: 35 hours/year · Loan Repayment Assistance Program for qualifying employees. · Bilingual salary enhancement for qualifying employees. · Generous Bereavement Leave. · Employee Wellness Activities. · Voluntary Supplemental Disability. · Dental Insurance (employee paid). · Vision Insurance (employee paid). · $150K Group Term Life Insurance. · NYS Short-Term Disability. · FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities · Travel to and work in the Albany or Rochester Telesca Center office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. · Develop and implement the vision and goals of the EDCAP program using Empire Justice Center's 360-degree model, which includes direct services, training and technical assistance, impact litigation, and policy advocacy. · Oversee and manage the EDCAP program, ensuring compliance with program policies, procedures, and grant requirements and meeting grant deliverables. · Oversee the collection and reporting of case and other information as required by grant and contract providers and provide them with timely reports as required. · Develop new systems and procedures as needed. · Supervise the Student Loan Paralegal and any future EDCAP employees. · Provide information, advice, and counsel to student loan borrowers. · Participate in the leadership of Empire Justice Center as a member of the management team. · Help student loan borrowers apply for relief through cancellation, forgiveness, or discharge programs. · Represent student debt borrowers in court and administrative proceedings at all stages of litigation, including but not limited to excellent research and written advocacy, discovery, witness preparation, representation in hearings and at trial, and settlement negotiations. · Serve as EDCAP and student loan subject matter expert, developing an in-depth knowledge of the law related to education debt. · Lead and participate in coalitions that advocate for the needs of individuals with education debt. · Provide legal education and substantive law training on education debt/student loan-related legal issues to the New York State EDCAP and legal community through CLEs, presentations, and other formal and informal methods. · Provide comprehensive technical assistance to other attorneys, advocates, and EDCAP grantees on complex cases and education debt-related questions. · Undertake legislative and policy advocacy aimed at improving access to justice in the area of educational debt under the supervision of the Policy and Communications Director. · Conduct outreach and engage in publicity to increase awareness of the EDCAP program. · Identify systemic issues for advocacy and opportunities for pursuing impact litigation. · Must demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management. · Please note that all positions will supervise other practice group members if needed. · Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization. · Other duties as assigned by your supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) · Juris Doctorate Degree from an accredited US law school or international equivalent. · Admission to the New York State Bar and in good standing as a member of the NYS bar. · Minimum of 7 to 8 years of experience as an attorney. · Supervisory or management experience is required. · Excellent writing, advocacy, and verbal communication skills. · Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary. · Strong leadership skills. · Litigation experience and/or experience in litigating in administrative hearings. · Knowledge of student loan work. · The ability to provide legal advice to clients who do not speak English via an interpreter. · Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications. · Must demonstrate strong analytical skills. · Ability to shift priorities while working in a fast-paced environment with multiple competing objectives. · Effective decision-making skills that balance overall organizational and leadership objectives with employee needs. · Effective interpersonal skills and the ability to cultivate partnerships. · Experience in working with diverse clientele, including those who have experienced poverty. Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at . Please submit a complete application, including a resume, cover letter, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at . Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job DescriptionDescription: We are Hiring! Job Posting: Specialty Care Manager Location: Rochester, NY Department: Care Coordination Employment Type: Full-Time Schedule: Monday-Friday Salary: $25.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Provide intake and ongoing care management services to individuals living in Monroe, Finger Lakes or Southern Tier Regional Counties who have been diagnosed with one or more chronic illnesses. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • When needed, serve as contact for referrals and conduct necessary screening and/or follow up for client to proceed with intake in applicable program(s)., • Provide client-guided care management services to caseload assigned, maintaining accurate and verifiable documentation of all services rendered., • Using a person-centered approach, complete comprehensive and detailed assessments, reviews, crisis plans, and care plans as required by standards set by DOH and lead Health Home contractors., • Demonstrate, promote and practice cultural competency towards clients through respect and understanding., • Recognize and embrace diversity through supporting and encouraging the strengths of everyone served., • Provide meaningful core services for each client assigned monthly and as needed, to ensure all care plan goals are addressed to the satisfaction of the clients served., • Utilizing a team approach, maintain accessibility for clients during the workday., • Assist clients in the acquisition and maintenance of public benefits e.g., Medicaid, SNAP, Social Security, etc., • Provide linkage/referrals and coordination of resources/support for medical care, mental health, social, recreational, and housing/basic needs, etc., • Remain current in the field, support and implement best practice service models within the program., • Make independent decisions and recommendations regarding immediate risk factors presented and provide crisis intervention and follow-up as needed., • Demonstrate flexibility to be available to clients in their homes/communities including working outside of normal business hours as needed., • Provide on-call availability via cell phone to Health Home program as needed., • Serve as client advocate., • Facilitate the development of a Care Team to carry out individualized and strength-based Plan of Care through regular case conferences and case reviews., • Participate in staff meetings and other Care Coordination department activities., • Ensure compliance with all applicable local, State, Federal and Health Home Network regulations and agency policies., • Participate in mandatory ongoing training and professional development offered., • Represent Catholic Charities Family and Community Services on appropriate boards and committees as assigned by CC Director., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned. Requirements: Qualifications Education: Bachelor’s Degree Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier. Bilingual (English/Spanish) is required for some positions. If position requires bilingual skills to be used, additional compensation will be offered. Experience: At least two to four years of practical experience working with individuals with disabilities or chronic illnesses. A combination of education and experience may be substituted at the discretion of the Director. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Summary: The Care Manager’s role is to work in partnership with individuals with I/DD, their family/guardian, and providers to coordinate care and services needed to assist individuals achieve optimal health, wellness, independence, community integration and accomplishing goals. The Care Manager is responsible for providing Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. Care Managers will provide all services with a person-centered approach. Essential Job Functions: • Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services, • Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health, • Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and the person’s Life Plan, • Facilitate, develop, and maintain a person-centered Life Plan that integrates an individual’s personal wants and needs, clinical and non-clinical healthcare related needs, community services, OPWDD services, and natural supports., • Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing, • Adhere to Incident Management regulations, guidelines, and policies and procedures, • Coordinate and ensure access to chronic disease management, • Facilitate referrals to clinical and community resources, including planning, implementation, and follow-up for comprehensive care management and transitional care, • Participate in internal and external audits, • Coordinate and provide access to long-term care supports and services, • Engage families and natural supports in the care coordination process, • Provide all individuals and families with services that are culturally and linguistically appropriate, • Advocate on behalf of the individual, • Promote self-advocacy and the ability to self-direct, • Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team, • Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations, • Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures, • Document all services and maintain appropriate records following all established documentation policies and procedures, • Complete all required training including annual, ongoing, and educational trainings, • Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities • Ability to act quickly, assess and act accordingly in crisis situations, • Intermediate technology skills in Outlook, Teams, Word, Excel, online applications as needed, • Understanding use of an EHR system, • Knowledge of ethical and professional responsibilities and boundaries, • Demonstrate professional work habits including dependability, time management, organization, autonomy, and productivity, • Some positions may require bi-lingual skills Education and Experience: • Bachelor’s degree with two years of relevant experience OR, • A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties OR, • A Master’s degree with one year of relevant experience. Physical Requirements/Working Conditions: • Ability to sit/stand throughout day to accomplish job, • Ability to enter data, notes, and other documentation into a computer., • Must be able to travel throughout covered territories in Upstate NY as needed., • Must have a valid driver’s license, • Ability to conduct in-person visits and meetings at individuals homes, communities, schools, and other locations as applicable, • Ability to work remotely, satellite office locations, and/or primary office location Corporate Qualifications/Expectations: • Adhere to all Prime Care Coordination policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain required certifications., • Maintain all required certifications/training by State regulations and PCC policy, • Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress. Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600

Job Description The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: In collaboration with the Greece Central School District, this position works with TogetherNow to operate a Neighborhood Navigation Center to serve GCSD families before, during, and after school hours. Using MyWayFinder software and grant funded programs, this position provides person-centered support and services to community members in order to help them achieve their goals. Schedule: Full time, 37.5 hours per week. Must have 1-2 evenings available weekly, as needed. Responsibilities: • Work in collaboration with the District Director of Community Schools, District Social Workers, outside organizations, school administration and other school mental health staff as needed to support families that participate at the Neighborhood Navigation Center, • Meet with the District Community Schools Team monthly to support Community Schools Strategy, • Organize, direct, and lead outreach events and opportunities to build relationships with GCSD students and families, • Act compassionately and quickly in response to families in crisis, which may include homelessness, domestic violence, food insecurity, etc., • Become an active participant in school and community activities and events to build relationships, • Help GCSD community members identify and successfully navigate community resources and services across health, human services, education, and government sectors that are necessary to reach self-defined goals and improve their overall well-being and stability, • Facilitate, manage and monitor the mission, vision and responsibilities of the Community Cares Initiative, • Report and present on progress and outcomes of the Community Cares Initiative, • High School Degree OR GED OR Equivalent / Bachelor's Degree preferred, • Experience working/ volunteering with children, students or families, • Familiarity with the Community Schools Strategy, • Excellent communication, organizational and time management, • Strong clerical and data entry skills, • Strong knowledge in Google Workspace The Center for Youth Provides Equal Employment Opportunities

Job DescriptionDescription: We are Hiring! Job Posting: Residential Substance Use Counselor Location: Rochester, NY or Newark, NY Department: Restart Residential Employment Type: Full-Time Schedule: Tues-Sat (11am-7pm) Salary: $24.50-26.25 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provide evaluation and treatment of substance use disorder clients. Maintains confidentiality and ethical standards as identified by the NYS Education Department, NASW or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols. Essential Duties and Responsibilities • Provides treatment and evaluation for substance use disorder clients and their families in the clinical programs., • Carries a caseload of clients; is the lead on delivery of clinical services including, • Treatment plans, • Presenting case reviews, • Provides individual and group treatment for clients in program., • Provides family sessions to engage clients in family into treatment and address treatment issues., • Provides group sessions for clients on relevant issues such as addiction education, anger management, domestic violence, physical wellness, etc., • Engages and supports clients in behavioral modification through use of treatment plans, • Complete all necessary documentation related to client services in compliance with Agency and regulatory standards., • Communicate with appropriate Agency staff, criminal justice agencies and related community organizations to assure coordination of client services., • Completes psychosocial assessments of substance use disorder clients to determine appropriate services., • Performs written psychosocial assessment, takes relevant history and completes screening tools with clients to determine treatment recommendations and level of care., • Refers clients to treatment within the agency or appropriate community services to best meet client needs, advocating on client's behalf when appropriate., • Provide referral to and coordination of family therapy sessions with the Family Therapist assigned to residence, • Provides immediate feedback to the agencies and individuals involved with client referral or care., • Engages family members or collateral individuals for feedback and collaboration when appropriate., • Informs supervisor of significant events / issues related to clients as needed and follows program’s defined incident reporting process as required., • Attends regular clinical supervision, program and departmental meetings, and case review, • Participates in appropriate interagency meetings with other treatment agencies and community groups as required., • Complete all necessary paperwork related to client services in compliance with Agency and regulatory standards., • Enters client information into Electronic Medical record to complete assessments., • Maintains written records of goals and progress of clients., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. Education: Bachelor’s Degree in Social Work, Counseling or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: QHP credentials are required– CASAC, LMSW, LCSW, NCCC, LMHC, CRC, RN, or PhD, CASAC-T. MSW or MHC will be accepted. Experience: Minimum of one year of clinical experience working in a substance use disorder or mental health services field. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Housing Associate Location: Rochester, NY Department: Housing Employment Type: Limited Part-time Schedule: Sa-Sun, 12 am-8 am Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Requirements: Qualifications Education: Associate Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Housing Associate Location: Rochester, NY Department: Housing & Stabilization Services Employment Type: Full-Time Schedule: Sunday-Thursday 4:00pm-12:00 am Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, it establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections, and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Requirements: Qualifications Education: Associate degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 180 Sawgrass Dr, Rochester, New York, United States of America, 14620 Opening: Regular Full time 40 500193 Medicine SMH Gastrointestinal UR - Day (United States of America) UR URC 205 H $19.62 - $26.49 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Oversees data and ensures compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Plans, executes, appeals and follows through on all aspects of the process which has direct, multifaceted impact on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. ESSENTIAL FUNCTIONS * Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists, and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues, and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquires insurance authorization for the visit and, if applicable, any testing and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the electronic health record referral record. Performs a needs assessment using information from the electronic medical record to ensure the appropriate appointment/procedure is scheduled with the appropriate provider, ensuring accurate patient demographic and current insurance information is captured and adheres to RIM protocols for record verification. May perform complex appointment scheduling, linking referrals, and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location, and any educational materials if appropriate. Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance, including provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to ensure delivery/receipt. * Prepares and provides multiple, complex details to insurance or worker's compensation carrier to obtain prior authorizations for both standard and complex requests, such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier and coordinating peer-to-peer reviews for denied services. Anticipates insurer's various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful. Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials, and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention. Determines relevant information needed, based on previous authorization request experience, for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival. * Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates, and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient. * Processes outgoing referrals. Discusses options with patient for outside URMC care. Ensures Meaningful Use requirements are met. Ensures the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, takes additional steps to get this information to the referred to office either via facsimile or mail. * Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into electronic health record following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment. * Other duties as assigned. MINIMUM EDUCATION & EXPERIENCE * High School diploma or equivalent and 2 years of relevant experience required * Or equivalent combination of education and experience * Medical Terminology, experience with surgical/appointment scheduling software and electronic medical records preferred KNOWLEDGE, SKILLS AND ABILITIES Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

University of Rochester: Office of the Provost: University of Rochester Medical Center: School of Nursing and Health Sciences Salary Range or Pay Grade $110,000-$161,000 Description The Nurse Practitioner (NP) program director (PD) is a faculty member who holds an administrative appointment as an academic program leader within the School of Nursing (SON) in addition to other faculty responsibilities, including teaching, scholarship, service and practice consistent with the URSON's unification model. Responsibilities include oversight of program needs related to students, faculty, support staff, and/or administrative matters. The PD is primarily responsible for strategic planning and the academic program in response to emerging trends in health profession education and evolving workforce needs. In collaboration with the senior associate dean for graduate education, the program director works closely with specialty directors for the adult-gero acute care, adult-gero primary care, family, pediatric primary care/neonatal, pediatric acute care and psychiatric mental health (lifespan) assuming primary responsibility for curriculum oversight, including ongoing curriculum review/revision, curriculum innovation, and evaluation of student and faculty performance within their program. The PD supports ongoing faculty development and works closely with the associate dean to assign annual faculty workload. The PD regularly collaborates with admissions and student affairs leaders related to enrollment management and student support services. The PD assists the senior associate dean with recruiting faculty that support the mission of the SON. The PD consistently demonstrates MELIORA and ICARE values and fosters an inclusive, equitable, and supportive work environment. The PD engages with academic and practice program partners to support precepted clinical learning experiences, participates in professional associations, and engages with communities of interest to promote the program's visibility and stature. Responsibilities and Qualifications include but are not limited to the following: Provides leadership to the academic program to articulate and support the goals of the program, SON, and university with an emphasis on the quality of the learning environment: * Interprets the policies of the SON and university and translates these policies into proposed actions for the program(s). * Initiates an annual review, development, and assessment of program goals. * In collaboration with the senior associate dean, represents the program and program faculty within the SON and URMC and maintains effective, collegial relationships with other SON and URMC programs & departments. * Creates and fosters an academic program climate that facilitates student, faculty, and staff engagement. * Encourages scholarly activities for program faculty. * Advocates for service to the SON, university, and the local community. * In collaboration with the Director of Equity and Inclusion, leads the academic program in the articulation, measurement, and fulfillment of SON DEI goals. Provides leadership to curricular and co-curricular academic activities of the program to create an outstanding academic program : * In collaboration with all academic program leaders, coordinates the development, implementation, and ongoing assessment of program curricula, including advanced certificate programs and university collaborative programs. * Guides a formal review of the program curriculum in accordance with SON systematic evaluation plan (SEP). completes annual NYSED reports and annual program reports * Reviews CEs and TEs at both the individual and program faculty level and makes curricular and operational changes as necessary. * Reviews current course syllabi to ensure adherence to SON and accreditation standards. * Encourages the development of new courses, experiential learning opportunities, and programs, as appropriate. * In collaboration with all academic program leaders, coordinates outcome measurements for the nursing programs. * Monitors, reports, and develops necessary action plans for program certification and licensure outcomes. * Assists senior associate dean and Director of Business Administration with faculty teaching and course assignments in collaboration with faculty. * Communicates regularly with students and uses student input to shape the policies and procedures of the department. Assessment and accreditation program leadership; * Collaborates with all academic leaders, plans, implements, and evaluates all program assessment activities. * In collaboration with all academic program leaders, coordinates outcome measurements for the graduate nursing program in accordance with the SON Systematic Evaluation (SEP), ongoing program review, and internal and external accreditation and assessment requirements (e.g., Middle States, CCNE, NYSED, and program-relevant professional requirements). * In collaboration with the senior associate dean ensures individual academic programs meet accreditation standards and prepares required SON, university, and accreditation reports. Experiential learning and clinical placement leadership * Coordinates in collaboration with course faculty, to identify new opportunities for clinical and student teaching placements in accordance with licensure, certification, and accreditation requirements. * Oversees experiential learning faculty, clinical site and preceptor administrator, and staff regarding all clinical and student teaching placements, including communication with preceptors, course faculty, and affiliating agencies, development of processes to assure student and preceptor compliance, adherence to specialty licensure and certification requirements and documentation in the SON longitudinal clinical education tracking database (SONNET). * Coordinates in collaboration with program faculty, new preceptor orientation to SON and specific courses. * Coordinates in collaboration with clinical faculty/experiential learning faculty and staff, formal preceptor recognition Participates in the financial operations of the academic program, assuring fiscal responsibility to the SON: Recruitment and Enrollment * Collaborates with the SON marketing and communications team in the development and revision of program materials for internal and external SON communications. * In collaboration with all academic leaders, coordinates, participates in, and evaluates the effectiveness of all aspects of the graduate nursing programs to ensure an efficient and excellent student experience. * In conjunction with the senior associate dean for graduate education, associate dean for enrollment management and student affairs, and director of admissions and enrollment management team, establish criteria for admissions and applicant review processes. * Represents the program and participates in the marketing and recruitment efforts for the nursing program, including both onsite and offsite events. * Coordinates, in collaboration with SON Student Affairs Office and other programs, when appropriate, new student orientation. * Develops, implements, and evaluates, in collaboration with senior associate dean for graduate education, student affairs staff, and program faculty, student-centered pedagogies and evidence-based student advising practices. * Serves as a resource and role model to program faculty regarding student advising. * Collaborates with SON registrar in the maintenance and audits of student records in SONDB and UR Student information system. * Assists students with academic progression inquiries and resolution of issues. * Collaborates with program faculty to formally assess student competencies. * Ensure students complete the requirements for graduation, licensure, certification, and accreditation. Provides leadership to program faculty and staff to create a collaborative, engaging, and satisfying work environment: * Provides faculty development opportunities and supports teaching, scholarship, and service priorities. * Updates program faculty and staff through monthly faculty meetings. * Regularly solicits program feedback from faculty and staff. * Solicits, as needed, feedback from program faculty on self-performance and opportunities for improvement. * Interacts with each faculty member to create a professional development plan consistent with fiscal constraints and assists in the execution of these plans, as appropriate. * Encourages and reinforces collegiality and adjudicates disputes within the program as necessary. * Recommends an appropriate mentor for new faculty and academic instructional support staff. * Collaborates with SON administration to assign faculty and staff space to meet departmental needs. * Encourage awareness and implementation of safety practices in the operation of the department, including compliance with all relevant regulations. * Under the direction of the associate dean, demonstrates and utilizes a thorough understanding of appropriate personnel management practices and policies, including those stipulated by federal statutes, codes, and regulations; the statutes of the State of New York; UR, and community partner guidelines. * Provides ongoing feedback to program faculty in accordance with SON and university guidelines. * Collaborates with SON educational administrator, monitors staff performance and program support. * Coordinates orientation of full-time, part-time, and session program faculty. * Supports course faculty regarding student concerns and issues, including follow-up. * Identifies opportunities for developing and disseminating academic scholarship (e.g., abstracts, manuscripts, podium, poster presentations). Other Administrative Responsibilities: * Participates in local and national organizations to ensure program excellence and appropriateness of the curriculum and instruction. * Serves on SON, university/hospital/nursing practice and community partner committees/boards, as appropriate. * Monitors a changing healthcare delivery system and advises SON senior leadership of changing trends and their potential impact on student enrollment, instruction, curriculum design, and clinical education. * Maintains negotiated teaching assignments within the program. * Meets other teaching requirements outlined in faculty-level position descriptions. * Perform other duties and responsibilities as assigned by the dean, and senior associate dean for graduate education. Qualifications Minimum Qualifications * Doctoral degree with national specialty certification. * Exceptional leadership skills, including the ability to work effectively within a team comprised of faculty, senior leadership, staff, practice and community partners, and students. * Demonstrated record of successful leadership in academic or clinical practice. * Ability to understand, interpret, and implement accreditation criteria and state regulations. * Demonstrated ability to provide support and mentorship as an advocate for change and new ideas. * Requisite degree and credentials for the designated academic program. Preferred Qualifications * Prior academic leadership experience. * Prior teaching experience at the graduate program level as appropriate. * Experience in online teaching and learning pedagogies. * Experience with professional nursing education, education technology, program development, and project management. * Proficiency with Blackboard LMS. * Proficiency in Microsoft Office suite. * Proficiency with Apple IOS products, as appropriate. Application Instructions The referenced pay range represents the full base range of pay for this position. Individual salaries will be determined within the job's salary range and established based on market data, experience, expertise of the individual, and internal equity considerations. Equal Employment Opportunity Statement EOE, including disability/protected veterans The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Classes). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates for all persons consistent with our values and based on applicable law.

Job DescriptionDescription:East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Service Coordinator is responsible for partnering with clients in recovery from mental illness, chemical dependency and/or co-occurring conditions to identify, access, and maintain linkages with treatment, housing, rehabilitation, and community services. The goal is to help individuals maintain stable housing in the community and improve their overall quality of life. Working within a person-centered approach, the Service Coordinator teaches clients essential living skills for independent living.Requirements: . Partner with clients to develop individualized service plans based on client-identified goals. · Coordinate and advocate for access to mental health, substance use, physical health, financial, and other community resources. · Provide support in the community and in client homes, utilizing clinical knowledge and sound judgment. · Participate in case reviews and planning to ensure quality and stability of client services. · Support client access to housing, including landlord relations, lease retention, and financial assistance. · Assist clients with benefit applications, budgeting, and payee agency coordination. · Promote family well-being through school, recreation, and healthcare connections. · Provide medication support as required by the program. · Maintain documentation in accordance with funder and agency standards. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Qualifications Education & Experience • High School Diploma or equivalent and 4-6 years of human services experience, OR, • Associate degree and 2-4 years of experience, OR, • Bachelor’s degree in human services and 1-3 years of experience. Licenses/Certifications · Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Skills & Abilities · Knowledge and experience supporting culturally diverse individuals with psychiatric or chemical dependency concerns. · Skills in counseling, crisis assessment and intervention, communication, and client monitoring. · Proficiency in Microsoft Word, basic computer literacy, and database usage. COMPETENCIES Alignment with East House Values · Humanistic, Collaborative, Optimistic, Progressive, Integrity. · Represents the organization professionally and aligns with its mission · Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability · Takes responsibility for all work activities and personal actions. · Follows through on commitments; implements decisions that have been agreed upon. · Maintains confidentiality with sensitive information. · Acknowledges and learns from mistakes without blaming others. · Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging · Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. · Promotes an environment where everyone feels respected and included. Working Conditions/Work Environment • Traditional office or household environment with occasional evening or weekend hours. • Frequent travel and client transport required. Physical Demands • Requires sitting, handling paperwork, using a computer, and effective verbal/written communication. • Occasional lifting (up to 30 lbs.), walking, standing, stair climbing, and travel., • Visual and auditory acuity for normal office tasks. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability

Job DescriptionDescription: Position Summary The Vice President of Residential Services is a senior organizational leader responsible for activating, leading, and holding accountable a high-performing residential workforce that operates in alignment with East House’s values of Humanistic, Optimistic, Progressive, Integrity, and Collaboration. As a member of the Leadership Team, this role provides strategic leadership, operational oversight, and performance accountability for all residential services. The Vice President ensures that services and operations deliver high-quality, person-centered care, achieve defined outcomes, meet regulatory and contractual requirements, and operate within approved budgets and utilization targets. This role translates organizational strategy into execution, aligns people and resources to priorities, and ensures that leaders and teams are accountable for results. The Vice President represents East House with funders, regulators, and community partners and serves as the senior program leader in the absence of the Chief Program Officer, as designated. ESSENTIAL FUNCTIONS Strategic Leadership & Program Development • Partner with the Chief Program Officer and other Leadership Team members to lead and execute on the strategic direction for residential services in alignment with East House’s mission, values, and strategic priorities that support organizational growth and sustainability., • Partners with the Chief Program Officer to identify, design, and implement new or expanded residential program opportunities aligned with community need, funding viability, and organizational strategy., • Analyze trends in behavioral health, housing, funding, and community needs to identify risks, opportunities, and programmatic responses., • Translate strategy into clear operating plans, priorities, and measurable objectives for residential programs and leadership teams., • Hold full accountability for residential programs achieving defined outcomes, quality standards, utilization targets, and budget expectations., • Ensure all programs deliver effective, person-centered, evidence-based services responsive to participant needs and demographics., • Lead development, implementation, and monitoring of quality improvement plans, integrating regulatory, funder, and best-practice requirements., • Use data, benchmarks, and performance metrics to evaluate program effectiveness, identify gaps, and drive continuous improvement., • Oversee annual program evaluations, performance reporting, and outcome measurements across all residential services., • Build, lead, and retain a high-performing, values-aligned management team capable of delivering results in a complex regulatory environment., • Creates and sustains a positive, inclusive, and respectful culture that builds organizational pride and supports high performance., • Translate organizational and program goals into clear expectations, performance metrics, and accountability structures., • Provide leadership, coaching, and supervision to direct reports; ensure leaders effectively manage their teams., • Hold leaders accountable for staff performance, engagement, compliance, and outcomes., • Ensure timely and accurate performance evaluations, compliant differentiated pay practices, and corrective action when performance does not meet expectations., • Ensure employees with performance deficiencies are supported through coaching, improvement plans, and addressed promptly when improvement is not achieved. Takes decisive action when sustained improvement is not achieved., • Ensure full compliance with all applicable federal, state, and local regulations, including OMH, OASAS, HIPAA, and contractual requirements., • Maintain licensing, certification, and accreditation with no outstanding corrective actions., • Oversee implementation of compliance policies, procedures, and training to ensure staff understanding and adherence., • Ensure residential programs operate within approved budgets while meeting service, quality, and utilization goals., • Partner with finance and program leadership to monitor financial performance, manage resources effectively, and support sustainable growth., • Establish and monitor performance measures to improve efficiency, effectiveness, and adaptability across residential services., • Serve as a senior representative of East House with funders, regulators, and community partners., • Strengthen relationships with key funders and system partners, including counties and state agencies., • Ensure residential programs are visible, accessible, and well-understood by referral sources and community stakeholders., • Advocate for participant needs and collaborate with system partners to improve service coordination and outcomes. Delivery of consistent, measurable results, including: • Achievement of residential program outcomes, quality goals, and utilization targets, • Sustained regulatory compliance with no unresolved findings, • Strong financial performance aligned with approved budgets, • High-performing, accountable leadership teams, • Positive staff engagement and retention within residential services, • Effective execution of strategic priorities and operating plans, • Strong, trust-based relationships with funders, partners, and regulatory bodies COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Manages day-to-day operations efficiently., • Focus on process improvements and optimization., • Develops and maintains positive relationships based on trust, respect, and mutual support., • Develops strategies and plans with a solution focus., • Achieves goals and embraces learning., • Exhibits strategic agility and a drive for results., • Leads systems effectively and demonstrates political savvy., • Traditional office or household environment., • Occasionally subjected to pressure due to time demands., • Travel to other East House facilities., • Must be able to respond to off-duty emergencies., • Must be available to work on weekends and some evenings., • Constant variations in daily assignments, frequency of interruptions, volume of work, performing/presenting in front of others, • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Ability to maintain emotional control under stressful situations. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements: Education & Experience • Bachelor’s degree in healthcare, or related fields with a minimum of eight years’ experience in supervision and administration, preferably in a mental health/chemical dependency program; or the equivalent in relevant education, training, and paid experience., • Qualified Health Professional as defined by NYS OMH and/or NYS OASAS is required., • Experience with behavioral health care systems and OMH, OASAS and VESID., • Skill in planning, organizing, directing and coordinating a wide range of activities., • Demonstrated leadership skills in personnel and administration; program evaluation and quality assurance; budgeting, and resource management., • Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons and other staff;, • Counseling and clinical supervision skills are preferred, • Ability to use data to improve program practices, • Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Internet, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files., • Microsoft Excel skills as evidenced by the ability to use workbooks, create simple formulas, insert and delete data, create and edit charts, filter and sort lists, and format data., • Experience using multiple database programs required.

Job DescriptionDescription: Overview: The Service Coordinator HOPE partners with clients recovering from mental illness, chemical dependency, and/or co-occurring conditions to identify, access, and maintain linkages with treatment, housing, rehabilitation, and community services. Working within a person-centered approach, the Service Coordinator teaches essential living skills to support clients in achieving stable, independent living and improving their quality of life. Key Responsibilities: Services That Address Client Goals: • Develop individualized Service Plans with clients based on their goals., • Manage caseload to coordinate services within the community network., • Advocate for clients' mental health, chemical dependency, physical health, financial, legal, career, social supports, and recreational services., • Provide transportation as needed and complete necessary referrals., • Interact independently with clients in various settings, using knowledge of mental illness and sound judgment., • Participate in case reviews to ensure quality services., • Collaborate with clients to locate and maintain affordable housing., • Support and advocate in client-landlord relationships., • Develop and maintain positive relationships with landlords, neighbors, community groups, referral sources, and service agencies., • Assist clients with benefit applications and recertification., • Advocate for appropriate funding sources., • Facilitate access to mental health, educational, and social services for clients' dependent children., • Promote household self-sufficiency using family development practices., • Assist clients in identifying and accessing resources for their children's special needs., • Coach parents to participate in school, health, and recreational programs for their children., • Supervise clients in managing their medications., • Maintain documentation to standards defined by funders and policies., • Meet documentation standards as evidenced by audits and chart reviews. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements: Position Qualifications: Minimum Education & Experience: • High School Diploma or equivalent with 4-6 years of paid human service experience, or, • Associate's degree with 2-4 years of paid human service experience, or, • Effective counseling with culturally diverse individuals with psychiatric and/or chemical dependency issues., • Skills in counseling, crisis assessment, and intervention within a psychiatric rehabilitation framework., • Goal planning and implementation; effective communication and teamwork with diverse clients and staff., • Ability to assess, monitor, and evaluate needs and progress., • Basic computer literacy and Microsoft Word skills., • Frequent sitting, handling objects, using a computer, and verbal/written communication., • Occasional lifting up to 30 lbs., walking, standing, and reaching., • Finger dexterity, hearing, and visual requirements for computer and document use., • Traditional office or household environment., • Occasional pressure due to time demands., • Occasional travel to other facilities., • Weekend and evening availability required., • Frequent local travel and client transportation.

Job DescriptionDescription: We are Hiring! Job Posting: CASE MANAGER - MEDICAL RESPITE Location: Rochester, NY Department: Homeless and Housing Employment Type: Full time Schedule: Monday thru Friday 8am to 4pm Salary: $23/hr Under general supervision, provides intake and case management services. Maintains confidentiality and ethical standards as identified by NASW, HIPAA, or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Essential Duties and Responsibilities • Maintains a caseload of clients from the URMC Respite program of up to 25 clients from Housing Services Emergency shelter and maintains their case files by Agency, departmental, regulator, and funder guidelines. In addition, also provides facilitation of CCFCS’s emergency shelter telehealth program. This position also provides coverage and support as needed to other programs as needed by the program manager., • Completes relevant screenings and assessments including but not limited to psychosocial, mental health, financial status, and employment status., • Creates, implements, and monitors comprehensive, person-centered, trauma-informed, and solution-focused plans and goals. Works with clients on harm reduction and other related goals., • Assists in obtaining support for clients to include but not limited to home care, medical, dental, legal, substance use treatment, mental health, Department of Human Services, clothing, and other entitlement needs., • Assist the client in understanding and meeting the expectations of service providers, courts, and employers., • Inform clients of opportunities for social support such as recreation, faith-based, or self-help involvement. Make available tickets, transportation, and financial assistance where appropriate., • May deliver instructions on various topics that support the client’s ability to live independently., • Provides ongoing evaluation, supervision, and development of program activities to assure quality and effectiveness of services provided., • Implements and maintains procedures related to program operations., • Submits required reports and statistics promptly to the program manager as requested., • Collaborates effectively with program partners to heighten the efficiency of joint efforts across multiple organizations., • Communicate with appropriate program partners, agency staff, community, and criminal justice agencies to ensure ongoing and effective referrals into programs., • Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure the client's needs are being met. Coordinates and participates in regular case conferences., • Monitors and ensures achievement of program milestones and client outcomes., • Oversees client recordkeeping in compliance with appropriate regulatory agencies., • Creates and implements life skills training and education opportunities for tenants., • Collaborates with referring agencies, funders, and all related internal staff to effectively support individual client needs., • Maintains regular contact to coordinate client benefits and address all other treatment needs., • Reports to service providers about significant individual behavior or events that will require an immediate response., • Acquire concrete resources to meet individual needs., • Complete letters of request/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for., • Makes referrals for education, employment, legal issues, and others as needed., • Document the need for financial assistance or other resources such as wrap-around from the project to stabilize client finances., • Utilizing various databases and/or online platforms, maintaining all documentation by the agency and appropriate regulatory standards., • Participates in relevant Agency meetings and ongoing development of professional knowledge and skills., • Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards., • Informs supervisor of significant events/issues related to clients as appropriate and follows the program’s defined incident reporting process as required., • Attends regular program and departmental meetings, case reviews, and CFC quarterly meetings., • Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings., • Maintains knowledge of regulations and standards that govern client population., • Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person., • Participates in relevant Agency meetings and/or trainings, • Actively pursues the development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops. Qualifications Education: Bachelor’s degree in social work, human services, criminal justice, or related field preferred. An equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening is available. Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge of HMIS, Medicaid, SNAP, Social Security, and legal systems is helpful. May require the performance of duties in various community locations and community settings that may not be handicapped accessible. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type, and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed by CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes that support the agency's mission, philosophy, and policies., • Willingness and ability to foster agency and program-wide cooperation and teamwork using positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: HEALTH AND WELLNESS CASE MANAGER Location: Rochester, NY Department: Refugee and Immigration Services Employment Type: Full-Time 40 hours Schedule: Monday thru Friday, 9am to 5pm Salary: $20.00 to $22.00hr General Description Provides intensive case management for newly-arrived resettlement clients who are identified as having special health needs. Partnering with other members in the department, this role ensures that vulnerable clients have access to receiving both mental health and specialized services offered in the community. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Maintains a caseload of clients and maintains their case files in accordance with Agency, departmental, regulator and funder guidelines., • Completes relevant screenings and assessments such as but not limited to psychosocial, mental health, financial status, and employment status., • Creates, implements, and monitors comprehensive, solution-focused service plans and goals., • Assists in discharge planning to assure a safe transition., • Facilitates transportation to relevant appointments, activities or meetings. Accompanies individuals to appointments, as required., • Assist the client in understanding and meeting expectations of service providers, courts, landlords, and employers., • Inform clients of opportunities for social support such as recreation, faith based, or self-help involvement., • May deliver instructions in various topics that support client’s ability to become self-sufficient., • Collaborates with referring agencies, funders and all related internal staff to effectively support individual client needs., • Maintains regular contact to coordinate client benefits and address all other treatment needs., • Reports to service providers about significant individual behavior or events that will require an immediate response., • Acquire concrete resources to meet individual needs., • Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for., • Knowledgeable about community resources and able to link clients to these opportunities and services., • Utilizing various databases and/or on-line platforms, maintains all documentation in accord with the agency and appropriate regulatory standards., • Participates in relevant Agency meetings and ongoing development of professional knowledge and skills., • Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards., • Informs supervisor of significant events / issues related to clients as appropriate, and follows program’s defined incident reporting process as required., • Attends regular program and departmental meetings, case review, and agency meetings/trainings., • Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings., • Maintains knowledge of regulations and standards that govern client population., • Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Qualifications Education: Bachelor’s Degree in Social Work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening available. Experience: Preferred minimum 1 – 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet #INSJ Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Mentor- Upwards Mobility Location: Rochester, NY Department: Upwards Mobility Mentoring Employment Type: Full-Time Schedule: Monday-Friday (9-5) Salary: $22.00-23.50 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: The Upward Mobility Mentoring Initiative is a bold, new program grounded in the nationally recognized EMPath Mobility Mentoring® model—designed to help low-income families achieve long-term economic self-sufficiency and overall well-being. This community collaborative initiative offers a powerful opportunity to lead transformational changes for families residing in targeted zip codes within the City Of Rochester. The Mobility Mentor will partner with enrolled program participants for up to two years, fostering a relationship built on trust, respect, and participant-driven progress. Mentors support participants in setting and pursuing personalized goals across key life domains, including Housing, Supportive social networks, Health, Savings and debt, Education and skill development, and Employment. Mentors engage participants through structured coaching, action planning, access to supportive services, financial incentives, and skill-building experiences. The approach is holistic and strength-based, helping participants build self-efficacy and develop the skills and confidence necessary to navigate setbacks and stay on a path toward long-term stability. This role offers a unique and rewarding opportunity to be part of a team of Mentors at CCFCS and from other organizations that empower families to achieve transformational change in their lives and communities. Essential Duties and Responsibilities: Participant Recruitment & Engagement · Promote outreach strategies and participate in recruitment activities to achieve participant enrollment goals. · Conduct intake and selection processes for new participants. · Build and maintain long-term, trusting relationships with participants. Case Management & Goal Planning · Partner with participants in the creation of individualized goals and action plans tailored to each participant. · Provide ongoing case management, supporting participants across a broad set of social determinants of health. · Monitor and evaluate participant progress and outcomes. · Facilitate referrals to community service providers and ensure coordination of needed resources. Job Readiness and Placement · Complete job readiness assessments and follow through with job preparation support. · Connect participants with workforce initiatives (i.e., Rochester Works) and business community/employment opportunities. · Promote employment retention through post-employment services. Program Facilitation & Participant Support · Conduct individual counseling sessions, group meetings, prevention education, and developmental workshops. · Support the coordination of special events such as community learning and graduation ceremonies. Data Management & Compliance · Maintain accurate and up-to-date participant and program records. · Utilize community-wide software systems to track referrals and service coordination. · Participate in case reviews and audits to ensure compliance with program processes and standards. · Maintain strict confidentiality of client and program information. Organizational Participation & Professional Development · Attend relevant agency meetings, trainings, and workshops. · Actively pursue ongoing professional development through reading, in-service learning, and external conferences. · Demonstrate alignment with the agency’s Mission, Vision, Values, and Strategic Plan, including the core competencies of being collaborative, community-focused, innovative, entrepreneurial, culturally competent, and inclusive. Requirements: Qualifications: Education: Bachelor’s Degree preferred. Associate degree required, or an equivalent combination of experience and education will be considered. Experience: 3 years of experience performing mentoring/coaching and participant navigation functions in support of a human services program preferred. Knowledge of local network of service providers preferred. Experience with participant needs assessment including softskills assessments and/or career interest assessment/inventory instruments and resources helpful; knowledge housing-related resources, high school equivalency, financial literacy, credit establishment/repair, and banking processes preferred. Experience in educational/career/vocational development preferred including knowledgeable regarding local occupational, educational resources.

Job DescriptionDescription: We are Hiring! Job Posting: Housing Associate Location: Rochester, NY Department: Housing Employment Type: Part-Time Schedule: 20 hours, 4:00 pm-12:00 am Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Requirements: Qualifications Education: Associate Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: CASE MANAGER - REFUGEE HEALTH PROMOTION (RHP) Location: Rochester, NY Department: Refugee Employment Type: Full-Time Schedule: Monday thru Friday 9am to 5pm Salary: $20 to $22/hr General Description The Health Case Manager provides comprehensive health case management for refugee clients identified as having special health needs. Working collaboratively with departmental colleagues, this role ensures that vulnerable clients have access to both mental health care and specialized services available in the community. The Health Case Manager fosters consistent, collaborative communication across program staff and maintains a trauma-informed care environment to support client wellbeing. Essential Duties and Responsibilities • Maintain a caseload of clients and ensure all case files are complete and compliant with agency, departmental, regulatory, and funder guidelines., • Conduct relevant screenings and assessments, including but not limited to psychosocial, mental health, financial, and employment status., • Develop, implement, and monitor comprehensive, solution-focused service plans with measurable goals., • Assist in discharge planning to ensure safe and effective transitions., • Facilitates, transports and accompanies clients to relevant appointments, activities, or meetings as needed., • Support clients in understanding and meeting the expectations of service providers., • Connect clients with opportunities for social support, such as recreational activities, faith-based groups, or peer-support programs., • Provide educational guidance on topics that promote client self-sufficiency., • Collaborate with referring agencies, funders, and internal staff to effectively address client needs., • Maintain regular communication with service providers to coordinate benefits and address treatment needs., • Report urgent client concerns or incidents promptly and in accordance with established protocols., • Advocate for clients by completing letters of request, referral forms, and eligibility documentation for charitable organizations and public agencies., • Maintain current knowledge of community resources and connect clients to appropriate opportunities and services., • Document all case activity in agency-approved databases or online platforms in compliance with regulatory standards., • Meet or exceed productivity and documentation standards to support the agency’s financial stability., • Notify supervisor of significant client-related events and follow the program’s incident reporting procedures., • Participate in program, departmental, and agency-wide meetings, case reviews, and training sessions., • Engage in professional development through continuing education, workshops, conferences, and independent learning., • Maintain up-to-date knowledge of relevant regulations, standards, and best practices for serving the client population., • Attend interagency meetings and represent the agency in community and provider forums as needed., • Collaborates with referring agencies, funders, and all related internal staff to effectively support individual client needs., • Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Education: A minimum of associate’s degree in social work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s license and the ability to conduct home visits. Valid PPD screening available. Experience: Preferred minimum 1 – 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems are helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: HOUSING PEER NAVIGATOR Location: Rochester, NY Employment Type: Full-Time Schedule: Monday - Friday 8:30am to 4:30pm, flexible Salary: Range between $16 and $18/hr General Description Assist the Home SOURCE team with housing retention services for PLWH/A to ensure successful linkage to housing, medical, and vocational services. Provide delivered services that include, but are not limited to, individual supportive counseling, assistance with client education, and escorting clients to medical and/or housing retention appointments. Essential Duties and Responsibilities • Assist consumers with appointment setting, reminders and appointment accompaniment., • Complete follow-up activities (i.e.: phone calls, initial appointment tracking, monitoring services and debriefing)., • Support and empower consumers to obtain/maintain self-management skills to achieve housing retention, • Assist Career Coordinator with group education activities on soft skills training, resume writing, and employment needs, • Assist consumers with navigation through the housing and employment services, addressing barriers., • Link hard-to-reach patients/consumers to needed services by providing outreach services., • Maintain accurate denotation of all services provided to clients in accordance with standards set by funding sources in all database systems., • Assist clients with self-advocacy skills, independent living skills, and when needed, serve as the client advocate., • Assist Housing and Retention Specialist with household items clients may need, including completing referral, assist with shopping for item and processes request, • Serve as consumer advocate., • Participate in team meetings, case conferences, and case reviews., • Participate in staff, department, and agency meetings or activities. Represent Catholic Charities Community Services on appropriate boards and committees as assigned by Supervisor., • Assure compliance with all applicable local, State and Federal regulations and agency policies., • Attend mandatory training., • Any other duties as assigned by supervisor., • Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Associate degree in health, education or human services; and one year of work experience and/or verifiable volunteer experience. OR High School diploma or GED and two years of work experience, and/or verifiable volunteer experience. Experience: • Must have knowledge of behavioral health system and resources., • Must have familiarity and sensitivity to HIV/AIDS issues. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Bilingual (Spanish/English) or ASL/English desirable., • Familiarity with community resources., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regard to all records reviewed including client records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Possession a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Provide transportation to clients in agency or personal vehicle as required, based on program need., • Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement., • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development

Job DescriptionSalary: $47,000-$54,500 per year JOB SUMMARY Provide advocacy services to eligible youth and/or parents for The Legal Aid Society of Rochesters (LASROC) Education Law Unit. Advocacy services include representation at school conferences, suspension hearings, and Committee on Special Education (CSE) meetings, as well as the provision of information, referral, and technical assistance to parents, youth, and community professionals. Additionally, this person will participate in community outreach, education, and training. Additional duties could include assistance and support to the Education Law Unit. ESSENTIAL FUNCTIONS • Provide direct advocacy services to youth and families, including representation at school conferences, suspension hearings, and CSE meetings., • Conduct intake interviews and/or review intake information to identify case goals and objectives., • Respond to telephone and email requests for services by providing information, referral, and technical assistance., • Review and analyze third-party records relevant to client advocacy matters., • Prepare documents, case materials, evidence, and witnesses for hearings and meetings., • Advocate for resolution of cases consistent with client-defined goals and objectives., • Maintain accurate, complete, and timely case notes documenting all client contact and services provided., • Maintain regular communication with clients and ensure timely follow-up on inquiries and case updates., • Participate in community outreach, education, and training initiatives with community partners., • Travel to school districts and related sites to conduct investigations and provide representation and advocacy services., • Participate in office functions, including staff meetings, trainings, and organizational activities., • Complete monthly reports documenting advocacy activity, including number of individuals served and types of services provided. OTHER DUTIES • Participate in substantive training in New York State and Federal Education Law., • Meet regularly with the Program Director for case review and supervision., • Support the Education Law Unit with additional tasks as assigned., • Perform other duties as assigned by the Program Director., • Participate in ongoing professional development opportunities. EDUCATION, KNOWLEDGE, SKILLS & ABILITIES • Bachelors degree in Social Work, Human Services, Education, or related field required; or Bachelors degree in any field with relevant human services or legal experience., • Strong knowledge of or ability to learn New York State and Federal Education Law., • Proficiency with technology, including Microsoft 365 and case management systems., • Strong attention to detail and organizational skills with the ability to manage multiple tasks and deadlines., • High level of initiative, self-motivation, and independence., • Strong advocacy, negotiation, and problem-solving skills., • Excellent written and verbal communication skills., • Strong interpersonal skills with the ability to engage respectfully and empathetically with diverse youth and family populations., • Ability to collaborate effectively with colleagues, school districts, and community partners., • Valid New York State drivers license and ability to travel as required., • Ability to communicate in a language other than English preferred., • Commitment to social justice and a passion for serving underprivileged communities. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Extended periods of sitting at a desk or workstation while performing administrative tasks., • Regular use of computers and other office equipment, requiring manual dexterity and visual concentration., • Occasionally required to lift and/or move up to 10 pounds., • Mobility within the office environment to attend meetings, training sessions, or other events., • Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email., • Office-based environment with standard office equipment and ergonomic furniture., • Exposure to typical office noises such as phone calls, conversations, and office equipment operation., • Work will be performed in an in-office environment., • Occasional travel may be required for attending training sessions, conferences, or other related events. Benefits: • Hybrid Work schedule, • Paid Lunch Hour, • Employer contributions toward health and dental insurance plans, • Up to:, • 15 days of vacation to start (based on experience), • 96 hours of sick leave, • 48hours of personal time, • 14 paid holidays a year, • $600 per year internet stipend, • 3% match on the 401(k) or Roth 401(k) plan of your choice, • Language differential for being proficient in a program-relevant language, • Professional development opportunities, • Public Service Loan Forgiveness qualifying employer The Legal Aid Society of Rochester, NY, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionCompany Description Innova Girls Academy Charter School is on a mission to help Rochester's girls see themselves as leaders and problem-solvers. A STEAM based school, all students will engage daily in culturally relevant project-based learning that builds confidence and a love of learning. Our school is designed with these 6 key elements in mind: * STEAM Education for All * Culturally Relevant Curriculum * Equitable Supports for all Students * Excellence in Teaching * A Girl Scouts School * An All-Girls Setting Job Description Position Overview The Director of Operations is an on-site leadership role responsible for the day-to-day operational health of Innova Girls Academy Charter School. Working in close partnership with the Head of School, the Director of Operations ensures that students, families, staff, and the broader school community are supported through strong systems, clear communications, and a safe and well-managed school environment. This role requires a hands-on, relationship-centered leader who thrives in a dynamic school setting. Key Responsibilities Budget and Financial Management * Lead, manage, and allocate school resources, including financial resources, in alignment with school values and board-approved financial policies and procedures. * Create purchase orders, track shipments, and follow up on administrative needs with vendors, including ordering, receipt, and maintenance of supplies. * Evaluate vendor contracts and engage in new vendor relations to support the Innova mission in alignment with the school budget. Student Recruitment and Admissions * Implement policies and procedures for lottery, admissions, enrollment, and waitlist processes, and maintain all associated documentation in support of the Head of School. * Lead community outreach and engagement efforts. * Develop and implement a strategic plan for student recruitment to annually meet enrollment targets, with an increased focus on recruitment of Special Populations. Information, Data, and Records Management * Supervise the Office Manager to ensure maintenance of accurate, complete, and organized files, including attendance records for every student and staff member. * Ensure effective delivery of bi-annual family and staff surveys and provide actionable data reports. * Track and address chronic absenteeism to maintain a 90%+ school-wide attendance rate in conjunction with the Student Support Team; supervise staff to follow up with families when students are absent. * Ensure record keeping systems and processes are secure and maintain strict confidentiality of personal student and staff records and data. * Lead the annual review process for the School Safety Plan. Talent and Human Resources * Lead the development and implementation of, and compliance with, human resources policies and practices, including compensation structures and benefit plans. * Conduct performance evaluations for all employees supervised by the Director of Operations. * Collaborate with the Head of School to co-manage training and retention of all staff members, including salary, contract, and benefit orientations. * Manage PTO tracking and daily staff coverage plans. * Plan and implement regular staff culture celebrations. Community Engagement, Communications, and Partnerships * Coordinate in-person opportunities for stakeholders to advocate for Innova and share the school’s vision with the Rochester community. * Serve as spokesperson for the school to both internal and external constituents on all operational topics. * Coordinate all school mailings; draft, edit, and translate documents as needed. * Lead school-wide communications, including the weekly family newsletter and memos for families and staff. * Develop the school calendar and manage school closures as needed. * Plan and run monthly family engagement events. Facilities and Food Service Management * Ensure school facilities meet school needs and are in compliance with all local, state, and federal regulations. * Ensure a safe and secure physical environment in and for accessing the school. * Ensure food services meet school needs and are in compliance with all local, state, and federal regulations. * Manage and annually evaluate school facilities and food service vendor/partners. * Coordinate with the school custodial partner to ensure the school is kept clean and all facilities are operational. General Operations * Supervise and support the Office Receptionist in operational duties, including inventory and distribution of supplies. * Support the Head of School in leading staff development and administrative meetings, particularly on school policies, procedures, and operations. * Ensure the school complies with all applicable local, state, and federal laws, regulations, and provisions of the charter. * Serve as the authorizer liaison on all operational issues. * Participate in professional growth opportunities to maintain awareness of educational trends, management concepts, community involvement, and other leadership initiatives. * Manage school technology partners to ensure operational technology systems in the building (computers, projectors, WiFi, security systems, etc.) are functioning effectively. Qualifications * Bachelor’s degree required; Master’s degree in education administration, business, public administration, or a related field preferred. * Minimum of 3–5 years of experience in school or nonprofit operations, administration, or a related field. * Demonstrated experience managing budgets, HR functions, and compliance requirements. * Strong communication and relationship-building skills with diverse stakeholders. * Knowledge of New York State education regulations and charter school requirements preferred. * Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. * Deep commitment to Innova’s mission of empowering young girls through STEAM education. Additional Information Benefits: • Competitive salary commensurate with experience., • Comprehensive health, dental, and vision insurance., • Professional development opportunities., • Supportive and collaborative work environment.

Job Description Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. Full-time: 31 East Main Street, Rochester, NY SUMMARY OF POSITION FUNCTION: The Forensic Housing Peer Specialist uses lived experience with incarceration, successful reintegration and/or the Behavioral Health System to provide mentorship, support, and advocacy to individuals who were formerly incarcerated at NYS Correctional Facilities. The Peer Specialist helps clients navigate resources, overcome barriers and build a stable healthy life after being released into the community. MAJOR DUTIES AND RESPONSIBILITES: • Knowledge and demonstration of agency core values in day-to-day activities, • Assist individuals with their Daily Living Skills, • Assist with home visits to client residence, • Provide engagement and support for individuals experiencing social, emotional, medical, developmental, financial, and substance use challenges in their homes and/or communities., • Provide education, peer counseling, and assist with modeling effective coping skills., • Work with care coordinators and other community providers, • Self-advocacy, self-efficacy, and empowerment, • Promote advocacy on behalf of individuals and support self-advocacy, • Assist in the development of and utilization of self-help tools if applicable., • Sharing personal experiences to build rapport inspires hope, • Facilitate or co-facilitate peer support groups, workshops or educational sessions., • Collaborate with Legal entities such as parole/probation officers, re-entry coordinator, court systems, Department of Social Services, etc. to assist with successful transitions., • Assist individual in obtaining vocational and employment opportunities, • Provide Critical Time Support upon immediate release from incarceration, • Current NYCPS Certified Peer Specialists Credential or CRPA Certified Recovery Peer Advocate or working towards obtaining it, • Preferred One-year work related system, • Utilization of Electronic Data Systems, • Lived experience in the Criminal Justice System and/or Behavioral Health System.

Job DescriptionDescription: We are Hiring! Job Posting: Refugee Health Promotion Coordinator Location: 87 N. Clinton Avenue, Rochester, NY Department: Refugee, Immigration & Employment Services Employment Type: Part Time Schedule: 4 days/week on Day Shift Salary: $20.00 - $22.00 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description The Refugee Health Promotion Coordinator (RHPC) provides health education, refers clients to health care service coordinators, and organizes wellness groups for refugee clients to promote their health and well-being. The RHPC also plans, implements, and monitors refugee health promotion activities. Partnering with other department staff, the RHPC ensures that vulnerable clients have access to both mental health and specialized services offered in the community. The coordinator effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Responsibilities may include, but are not limited to: Health Education Classes and Targeted Health Outreach to Individuals • Develops program outcomes that are specific, measurable, achievable, relevant, and time-bound, • Works in collaboration with the Preferred Communities and other ORR funded programs to prevent duplication of service, • Provides direct services to clients to promote their mental, physical, and emotional health, • Creates appropriate health education curriculum and schedules, assembles educational materials, and coordinates individual and group health classes, • Ensures that health classes are conducted in culturally and linguistically appropriate manner, • Conducts pre- and post- class assessments to measure the level of knowledge gained by clients, • Provides health literacy education to program eligible clients to empower them to make informed health decision, • Conducts targeted health outreach to individuals, • Provides medical and mental health navigation and support to clients, • Coordinates adjustment groups, skill building networks, and peer support meetings, • Establishes a criteria to identify those most in need of receiving individual services offered, • Identifies goals based on the individual’s needs, • Develops customized activities catered toward the specific needs of the individual, • Organizes wellness groups to connect clients with social groups and learning activities that promote their health and well-being, • Creates a clear strategy for choosing the wellness group activities that would be beneficial to clients, • Selects the target population most in need of participation in group activities, • Uses evidence-based interventions or methods that are promising practices during wellness group activities, skill-building networks, and peer support meetings, • Provides wellness group activities in a culturally and linguistically appropriate manner, • Conducts pre- and post-assessments to gauge the value of the group activities and improve program services, • Annually assess relevant health topics, activities, and identify target populations, • Provides services based on validated curricula, if available, effective interventions, or promising practices, • Delivers services in a manner that participants will understand, • Keeps records of services provided, including planning and monitoring documents, progress toward program outcomes, participant lists, interpretation and transportation services, and other relevant documents, • Maintains sufficient records documenting client eligibility, needs, services provided, and outcomes related to the service provided, • When necessary, enrolls eligible clients into New York State of Health (NYSOH) Insurance after completion of NYSOH Navigator training, • Maintains client files and other program documentation according to CCFCS and HIPPA stipulations governing protection of client personal information, • Conducts tracking and data entry activities to meet program requirements, • Responsible for managing the RHP program, including collecting service and client information as well as creating and submitting reports., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops, • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s Degree in Human Services, or related field preferred. Equivalent combination of education and experience will be considered. Experience: A minimum of 1 – 2 years of experience in case management in the field of human services preferred. Experience working with refugee or immigrant population is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle.

Job DescriptionDescription: We are Hiring! Job Posting: Clinical Support Associate Location: Rochester, NY Department: Restart Residential Employment Type: Per Diem Schedule: Various Salary: $21.50-22.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the Role: Under general supervision, provides a safe, therapeutic environment for the residents through clinical support and intervention in the residential setting, offering crisis intervention and conflict management to clients as needed. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Involved in carrying out the treatment planning with the clients and clinical team to include encouragement and modeling of an environment that is Trauma Informed. Integral in behavioral management and acts as the liaison between residential and clinical staff., • Assists with developing, implementing, monitoring and supporting residents’ efforts in maintaining their treatment plan for admission, ongoing treatment and training, and discharge or transfers., • Provides support with facilitating family groups, • Provides coordination and oversight of family visits, • Supports clinical staff with clinical activities such as orientation, co-facilitate groups and case management activities., • Makes hourly visual contact with residents and documents in client observation record when Residential Associate is not available, • Assists with SUD assessments, treatment planning, and counseling support., • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides psychoeducation groups utilizing Evidenced Based Practices to support the client’s treatment plan goals such as relapse prevention skills, healthy recovery skills, symptom management, and tobacco cessation., • Provides clinical support and intervention in the residential setting, offering crisis intervention and conflict management to clients as needed., • Provides medication observation and monitoring utilizing established protocols in absence of LPN and RA coverage, • Carries out emergency procedures to ensure the safety of residents and staff when required., • Reports issues of clinical concern to clinicians and the clinical team, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in relevant Agency meetings and clinical training., • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and DiverseRequirements: Qualifications: • Minimum High School Diploma required, Associates Degree in Human Services field preferred., • CASAC-Trainee or CASAC required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

A leading healthcare company is seeking a Community Health Worker/Patient Advocate in Rochester, NY, to support patients with chronic kidney disease.The role includes managing a caseload, advocating for patient needs, and facilitating connections to resources.The candidate should have relevant exper

A community health organization in Rochester is seeking a Forensic Housing Peer Specialist to mentor and advocate for individuals transitioning from incarceration.This role involves supporting clients with various challenges, helping them build stable lives through social and community engagement.Ap

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager - Ukrainian Program Location: 87 N. Clinton Avenue, Rochester, NY Department: Refugee, Immigration, and Employment (RIES) Employment Type: Full Time Salary: $20.50 - $21.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Ukrainian Program Case Manager provides intensive case management to Ukrainian clients. Working in concert with agency staff, volunteers and external partners, the case manager ensures that cases receive required services in compliance with funder requirements as well as CCFCS case management principles. The case manager effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • In close coordination with resettlement program team members ensures and documents the timely provision of all required services per the standards and requirements outlined by funders and other governing bodies., • Prepares friends & relatives of cases to assist in the delivery of services and material goods., • Provides airport reception services if necessary., • Provides and/or coordinates basic needs requirements – food, clothing, home furnishings and personal items., • Facilitates clients’ placement in suitable housing., • Conducts intake, orientation, and assessment of clients., • Formulates service plan and coordinates all service provision according to requirements., • Facilitates and coordinates clients’ access to identified services providers in the fields of health, education, public benefits, employment, and other community resources as described in service plan., • Conducts home visits and home inspections to ensure welfare of clients as well as adequacy of services, housing, and basic needs support., • Secures payments to vendors and clients and maintains individual client direct assistance budgets., • Documents all services in client case logs and maintains individual case files strictly according to funder and agency requirements., • Adheres to agency case management principles, funder service delivery philosophy, and internal program manuals., • Participates in program, department, and agency initiatives aimed at quality improvement and routine program maintenance., • Attends regular inter-departmental and other agency staff supervisory and informational meetings and trainings., • Assists program management and other staff in preparation of routine reports and the completion of various program related administrative tasks., • Participates in strategic planning, program improvement work groups, client/stakeholder satisfaction surveys, peer review and other activities as requested by supervisor., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, or related field. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License and use of a registered and reliable vehicle. Experience: At least one year of experience in the Human Services field and/or case management experience. Experience working with volunteers, refugees, and local service providers preferred. Ability to speak English and Ukrainian is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Psychiatric NP/PA who, under the guidance of the Director of Social Emotional and Mental Health/Practice Chief, is primarily responsible for providing behavioral health care to patients and family in collaboration with primary care physicians, physician assistants and nurse practitioner colleagues throughout the Jordan Health Care setting. Provides comprehensive behavioral health evaluations, consultations with providers, assists with coordination of care either within the Jordan Health Care setting or referrals to community mental health centers. Performs in short term, episodic model, under the regulations of the Department of Health. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Psychiatric NP/PA opportunity. Requirements: The Psychiatric NP/PA will ensure to: · Obtain psychosocial and behavioral health history on patients upon family medicine referral, throughout lifespan. · Complete physical and mental health assessment according to need and established clinical guidelines. · Provide counseling specific to developmental needs including symptom management, medication compliance, substance use, risk reduction, family planning, school/work issues and family/relationship issues. · Manage common acute behavioral health illnesses, chronic behavioral illness and health maintenance needs, using of clinical laboratory and diagnostic tests/imaging and procedures. · Help to advocate for patients' needs within the health care system and with community agencies. · Refer to specialty services as appropriate, including makes community mental health referrals when long term care is needed. · Assist Family Medicine and Behavioral Health staff in planning future activities of the Department, implementing and assessing Department activities. · Assist in orientation and precepts graduate nursing students, residents, medical students and new staff as needed, when applicable. · Comply with NYS guidelines regarding licensing, prescriptions, and record keeping. · Complete duties as assigned. Education and Experience Required: · Masters Degree in Family Psychiatric Nurse Practitioner, Physician Assistant in Psychiatric Mental Health. · One year of clinical experience working within the field of substance abuse and/or behavioral health. · Preferred candidates will have experience working with chronic mental illness. · Experience working with multicultural backgrounds. Licenses and Certifications: · NYS RN, NPP, PA licensure; National Certification. · BLS through the American Heart Association · NYS Infection Control Certification Special Skills, Knowledge Required: · Bilingual preferred. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager Location: Rochester, NY Department: Housing Services-Respite Program Employment Type: Full-Time Schedule: Monday-Friday, 40 hours Salary: $23.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provides intake and case management services. Maintains confidentiality and ethical standards as identified by NASW, HIPAA, or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Essential Duties and Responsibilities o Creates, implements, and monitors comprehensive, person-centered, trauma-informed, and solution-focused plans and goals. Works with clients on harm reduction and other related goals. o Assists in obtaining support for clients to include but not limited to home care, medical, dental, legal, substance use treatment, mental health, Department of Human Services, clothing, and other entitlement needs. o Assist the client in understanding and meeting the expectations of service providers, courts, and employers. o Inform clients of opportunities for social support such as recreation, faith-based, or self-help involvement. Make available tickets, transportation, and financial assistance where appropriate. o May deliver instructions on various topics that support the client’s ability to live independently. o Submits required reports and statistics promptly to the program manager as requested. o Collaborates effectively with program partners to heighten the efficiency of joint efforts across multiple organizations. o Communicate with appropriate program partners, agency staff, community, and criminal justice agencies to ensure ongoing and effective referrals into programs. o Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure the client's needs are being met. Coordinates and participates in regular case conferences. o Monitors and ensures achievement of program milestones and client outcomes. o Oversees client recordkeeping in compliance with appropriate regulatory agencies. o Creates and implements life skills training and education opportunities for tenants. o Reports to service providers about significant individual behavior or events that will require an immediate response. o Acquire concrete resources to meet individual needs. o Complete letters of request/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for. o Makes referrals for education, employment, legal issues, and others as needed. o Document the need for financial assistance or other resources such as wrap-around from the project to stabilize client finances. o Utilizing various databases and/or online platforms, maintaining all documentation by the agency and appropriate regulatory standards. o Informs supervisor of significant events/issues related to clients as appropriate and follows the program’s defined incident reporting process as required. o Attends regular program and departmental meetings, case reviews, and CFC quarterly meetings. o Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings. o Maintains knowledge of regulations and standards that govern client population. o Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person. • Participates in relevant Agency meetings and/or trainings, • Actively pursues the development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops. Education: Bachelor’s degree in social work, human services, criminal justice, or related field preferred. An equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening is available. Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge of HMIS, Medicaid, SNAP, Social Security, and legal systems is helpful. May require the performance of duties in various community locations and community settings that may not be handicapped accessible. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager- STEHP Location: Rochester, NY Department: Housing Services Employment Type: Full-Time Schedule: Monday-Friday, 40 hours Salary: $23.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Case Manager provides intake, assessment, and ongoing case management services to clients. The position maintains strict confidentiality and adheres to ethical standards in accordance with NASW, HIPAA, and other applicable regulations. The Case Manager promotes a trauma-informed care environment and supports effective, collaborative communication among program staff. This role also provides coverage and assistance to other programs assigned by the Program Manager. Essential Duties and Responsibilities • Maintains a caseload of clients form the STEHP program, • Conducting intake assessment and services to clients referred to STEHP from the shelters, self-referrals and or partnering agencies., • Completes required intake paperwork and any relevant screenings., • Complete all client’s paperwork and goals into the HMIS system upon initial intake, • Makes referrals to housing, DHS, education, and civil legal issues regarding evictions., • Complete letters of requests/referral forms, applications, and other required documents of eligibility to other agencies and or organization to advocate for resources which the client is initiated to., • Guide clients to complete applications for financial assistance, finding the best fit among community funders based on the client’s needs, goals, and abilities. Assist the client in understanding and meeting expectations of service providers, courts, and employers. May deliver instructions in various topics that support client’s ability to live independently. Submits required reports and statistics in a timely manner. Collaborates effectively with program partners to heighten efficiency of joint efforts across multiple organizations Communicates with appropriate program partners, agency staff, community, and criminal justice agencies to assure ongoing and effective referrals into programs. Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure clients’ needs are being met. Coordinates and participates in regular case conferences. Monitors and ensures achievement of program milestones and client outcomes. Oversees client recordkeeping in compliance with appropriate regulatory agencies. Reports to service providers about significant individual behavior or events that will require an immediate response. Acquire concrete resources to meet individual needs. Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for. Makes referrals for education, employment, legal issues, and others as needed. Document need for financial assistance or other resources such as wrap around from the project to stabilize client finances. Utilizing various databases and/or on-line platforms, maintains all documentation in accord with the agency and appropriate regulatory standards. Informs supervisor of significant events / issues related to clients as appropriate and follows program’s defined incident reporting process as required. Attends regular program and departmental meetings, case review, and CFC quarterly meetings. Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings. Maintains knowledge of regulations and standards that govern client population. Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person. • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, Criminal Justice or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening available. Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge or Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

This role requires the ability to work lawfully in the U.Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to

This role requires the ability to work lawfully in the U.Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y