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As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
As a Payroll Administrator, you will be responsible for processing payroll transactions accurately and timely, ensuring compliance with relevant laws and regulations. You will collaborate closely with HR and Finance departments to maintain payroll records, resolve discrepancies, and provide exceptional service to employees regarding payroll-related inquiries. Key Responsibilities: Payroll Processing: Collect and verify timekeeping information for all employees. Calculate wages, deductions, and overtime hours. Process payroll transactions accurately and on time. Review and reconcile payroll data before finalizing payments. Compliance and Reporting: Ensure compliance with federal, state, and local payroll regulations. Prepare and submit payroll tax returns, including W-2 and 1099 forms. Keep abreast of changes in payroll laws and regulations and implement necessary updates. Generate payroll reports for management and auditors as required. Record Maintenance: Maintain accurate payroll records and employee information. Update employee payroll records for changes in status or benefits. Monitor paid time off (PTO), sick leave, and other absences. Problem Resolution: Investigate and resolve payroll discrepancies and issues. Address employee inquiries regarding payroll matters. Collaborate with HR and Finance departments to resolve payroll-related problems. Systems Management: Utilize payroll software to process payments and maintain records. Ensure the integrity and security of payroll systems and data. Assist in the implementation and maintenance of new payroll software or upgrades. Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. Proven experience as a Payroll Administrator or similar role. In-depth knowledge of payroll processes, regulations, and tax laws. Proficiency in payroll software and MS Office, especially Excel. Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Discretion in handling confidential information. Benefits: Competitive salary Health, dental, and vision insurance Retirement savings plan Paid time off and holidays Professional development opportunities Work Environment: You will work in an office setting, collaborating with colleagues from HR, Finance, and other departments. This position may require occasional overtime during peak periods, such as payroll processing deadlines. Company Culture: Our company values integrity, collaboration, and excellence. We strive to create a supportive and inclusive work environment where employees can grow personally and professionally. Application Process: If you meet the qualifications and are interested in joining our team, please submit your resume and cover letter detailing your relevant experience and why you are a good fit for this role.
Full job description Deliver training on the Asite platform to end users. - Monitor support emails and voicemails received from MTA Asite end users and resolve problems or take appropriate action. - Gather, organize, and analyze large internal and external data sets to provide insights for management. - Assist with data entry and clean-up in Asite - Assist with developing interactive dashboards of Asite data in Power BI. Required Skills: - Bachelor’s degree in Computer Information Systems or 5 years relevant experience - Proficient in Microsoft Office. Excellent PowerPoint skills - Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables. - Working knowledge of SharePoint and MS Teams - Hands-on experience building and publishing customized and interactive dashboards within PowerBI - Strong organizational and multi-tasking skills. - Excellent analytical and problem-solving abilities - Excellent communication (verbal and written) and customer service skills - Ability to handle a high-pressure environment - Ability to prioritize urgent requests and multitask - Helpdesk experience preferred - Experience working in a document management platform strongly preferred - proficient in Asite is a plus - Proficient in SQL a plus Job Type: Contract Pay: $40.00 - $58,670.54 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Asite: 5 years (Preferred) Ability to Commute: New York, NY 10004 (Preferred) Ability to Relocate: New York, NY 10004: Relocate before starting work (Preferred) Work Location: In person
We are seeking a highly organized and detail-oriented Recruiting Coordinator to join our team. The Recruiting Coordinator will be responsible for assisting with the recruitment process, including sourcing candidates, coordinating interviews, and managing candidate data. The ideal candidate will have strong research skills, experience with applicant tracking systems, and a passion for finding top talent. - Creates and maintains job descriptions for all positions, assist with job postings on various job boards and social media platforms - Review resumes and applications to screen candidates for qualifications - Schedule and coordinate interviews between candidates and hiring managers - Manage candidate data in our applicant tracking system - Manages the talent acquisition process, which including recruitment, job fair booth set up (campus, career fairs, events and in public) - collaborates with departmental managers to understand skills and competencies required for openings. - Produces offer letters for new hires and support with the onboarding process. - The ideal candidate will manage the daily support needs of the team and therefore should demonstrate fantastic attention to detail, organization skills, hold a best-in-class service mindset and be an excellent team player - Oversees employee disciplinary meetings, terminations, and investigations. - Supports Performance Evaluations and Employment Engagement processes - Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. - Answers routine inquiries professionally, accurately, and completely, and refers non-routine inquiries to appropriate HR colleague - Performs daily HR administrative tasks such as employment verifications, checks, unemployment cases, and garnishment requests - Assists with managing any FMLA (Family and Medical Leave), Disability, or PFL cases with insurance brokers and employees - Skills: -Effective oral and written communication both in Chinese and English -Multi-tasker, fast learners, and ability to quickly adapt to changes -Stay in line with current policies, laws, and regulations on local, state, and federal level -Punctuality and Problem Solving Skills - Strong research skills to identify potential candidates - Excellent communication skills, both written and verbal - Ability to work independently and prioritize tasks effectively Qualifications 2 + years of HR experience Bachelor’s Degree Strong attention to detail Strong organization Proficient with Microsoft office or equivalent software HRIS experience Benefits: Pay: $23-30/hr Language: English (Required) Chinese (Required) Must have an Employment Authorization document, SSN. Benefits: 401(k) plan, Flexible schedule, Paid time off, Parental leave, Employee travel discount, Bonus pay, Health insurance Schedule: Full-time, Flexible Schedule: 8-hour shift
Full job description Job Overview: We are seeking a highly motivated and dedicated Store Manager to oversee the operations of our retail bakery store. The Store Manager will be responsible for managing all aspects of the store, including sales, customer service, inventory management, and handing online orders. This is a full-time position with competitive pay and benefits. Duties: - work the front end of the store. Cashier, handling customers, and checking them out - Monitor and analyze sales trends to develop strategies for increasing revenue. Bakery industry knowledge is preferred but willing to Train someone - Manage inventory levels and ensure accurate stock counts. Making a list of low stock inventory and passing it along to the owner - Implement effective merchandising techniques to maximize sales potential. Re merchandizing, making labels and flyers to attract customers visuals - Handle cash handling procedures and ensure accuracy in cash register transactions. Square knowledge preferred. - Maintain a clean and organized store environment - Create and maintain a positive work culture that promotes teamwork and employee engagement. NDA required. - Ensure compliance with company policies and procedures Requirements: - Previous experience in a retail management role, preferably as a Store Manager or Assistant Store Manager. Willing to train someone who is dedicated and motivated to stay long term - Strong knowledge of retail operations, including sales, inventory management, and customer service - Excellent communication and interpersonal skills - Proficient in using point-of-sale (POS) systems such as square and invoicing - Knowledge of wireless sales is a plus - Strong problem-solving skills and ability to make sound decisions in a fast-paced environment and handle issues on hand without supervision - Ability to handle cash handling procedures accurately - Flexibility to work varying shifts, including weekends and holidays fast paced environment If you are a results-oriented individual with a passion for delivering exceptional customer service, we invite you to apply for the position of Store Manager. Join our team today! Job Types: Full-time, Part-time Pay: From $600.00 per week Expected hours: 15 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Experience level: No experience needed Shift: Day shift Morning shift Weekly day range: Every weekend Monday to Friday Rotating weekends Experience: Customer service: 1 year (Required) Ability to Commute: South Ozone Park, NY 11420 (Required) Ability to Relocate: South Ozone Park, NY 11420: Relocate before starting work (Preferred) Work Location: In person
Full job description Overview: We are seeking a skilled and motivated Dental Assistant to join our fun and passionate. As a Dental Assistant, you will play a crucial role in providing quality dental care to our patients. This is an excellent opportunity for individuals with a passion for dentistry and a desire to make a positive impact on patients' oral health. Duties: - Assist the dentist during dental procedures, including preparing the treatment area, sterilizing instruments, and handing instruments to the dentist as needed - Take and develop dental x-rays using phosphor plates on children ages 3- 16 - Prepare and maintain dental equipment and supplies - Educate patients on oral hygiene practices and post-operative care instructions - Update patient records with accurate treatment information - Provide exceptional patient care and ensure patient comfort throughout their visit - Maintain strict infection control protocols to ensure the safety of patients and staff Requirements: - Previous experience as a Dental Assistant is preferred but not required - Proficiency in dental software systems such as Dentrix Ascend - Knowledge of dental anatomy, procedures, and terminology - Ability to take accurate dental x-rays and perform basic laboratory tasks - Excellent interpersonal skills with the ability to communicate effectively with patients of all ages, including children (pediatrics) - Strong attention to detail and organizational skills - Commitment to maintaining strict infection control protocols - Ability to work well in a team environment We offer competitive pay based on experience and qualifications. Additionally, we provide opportunities for professional growth and development within our practice. If you are a dedicated Dental Assistant looking for a rewarding career in dentistry, we encourage you to apply. Join our team and contribute to creating healthy smiles for our patients every day! Job Type: Full-time Pay: $24.00 - $28.00 per hour Benefits: Employee discount On-the-job training Paid time off Schedule: Monday to Friday Weekends as needed Experience: Dental assisting: 2 years (Required) Ability to Relocate: Jamaica, NY 11432: Relocate before starting work (Required) Work Location: In person
Full job description Job Overview: We are seeking a skilled and compassionate Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing support to healthcare professionals and delivering exceptional patient care. This is an excellent opportunity to contribute to the well-being of patients and work in a dynamic healthcare environment. Responsibilities: - Provide medical administrative support by scheduling appointments, managing patient records, and handling billing and insurance processes. - Assist healthcare professionals with patient examinations, procedures, and treatments. - Administer medications as directed by healthcare providers. - Perform basic laboratory tests and collect specimens for testing. - Prepare examination rooms and ensure they are clean and stocked with necessary supplies. - Assist with patient education by explaining procedures, medications, and follow-up care instructions. - Maintain accurate and up-to-date documentation of patient information, medical history, and treatment plans. - Collaborate with other healthcare team members to ensure efficient patient flow and high-quality care. Qualifications: - High school diploma or equivalent required; completion of a Medical Assistant program preferred. - Bilingual in Mandarin and English - Previous experience as a Medical Assistant or in a similar role is highly desirable. - Strong knowledge of medical terminology, anatomy, and basic medical procedures. - Proficiency in medical coding and electronic health record systems. - Excellent communication skills with the ability to interact effectively with patients, healthcare professionals, and staff members. - Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment. - Demonstrated commitment to providing exceptional patient service and maintaining patient confidentiality. We offer competitive compensation and benefits packages for our Medical Assistants. Join our team today and make a difference in the lives of our patients! Note: All positions at our organization are paid positions. Job Type: Part-time Pay: $20.65 - $21.67 per hour Expected hours: 12 – 20 per week Medical specialties: Primary Care Urgent Care Schedule: Every weekend Work setting: Clinic In-person Ability to Relocate: Flushing, NY 11355: Relocate before starting work (Required) Work Location: In person
Full job description Medical Receptionist Roles & Responsibilities: · Serves as a liaison between physicians, patients, families, healthcare providers, Health Quarters, and insurance companies to ensure quality patient care for patients seen in the practice. · Fulfills patient care responsibilities as assigned which include but are not limited to: checking schedules and organizing patient flow; accompanying patients to exam room, assisting patients as needed. · Fulfills administrative responsibilities as assigned which include but are not limited to: Registering patients, scheduling appointments and/or surgical procedures, insurance verification, obtaining referrals and/or authorizations and answers calls and provides pertinent information.. · Completing forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. These responsibilities may be carried out using the electronic medical record (EMR) system, database or manually as necessary. · Inventories, orders or re-stocks medical supplies as applicable. · Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by clinic and infection control policies. · Maintains a safe, secure, and healthy work environment by following standards and procedures and in compliance with legal regulations. · Assists in the maintenance of medical charts (filing, Op Reports, test results, home care forms). · Performs proficient phlebotomy duties. · Performs other duties as assigned Education: · High School Diploma Experience: · 3 years of experience as a Medical Receptionist; 5 years of experience preferred Requirements: . Must be flexible with variable shifts · Effective interpersonal and communications skills required · Excellent customer service skills required. · Excellent telephone etiquette · Ability to work on various projects simultaneously · Must be able to adapt to a growing and changing environment · Must be able to adapt to a growing and changing environment A strong work ethic and desire to participate in a team-oriented healthcare · Previous experience with ECW is preferred Skills: Bilingual is a PLUS! Full time, open availability! Job Type: Full-time Pay: $17.00 - $19.00 per hour Benefits: Free parking Paid time off Healthcare setting: Outpatient Medical specialties: Primary Care Schedule: Monday to Friday Experience: EMR systems: 1 year (Required) Language: Spanish (Required) Work Location: In person
Job Announcement MENA Program Director The International Legal Foundation (ILF) is hiring a program director to help advance the development of the ILF’s public defender programs in Tunisia and the West Bank. The ILF program director for the Middle East and North Africa (MENA) will lead the ILF’s long-term efforts in the region to build a culture of defense through practical skill-building and case-based mentoring, as well as project implementation aimed at strengthening the quality and effectiveness of defense services. This is a great opportunity for an experienced criminal defense lawyer to join a global team of experts who are fighting injustice and discrimination while transforming legal systems around the world. Driven by the belief that every person accused of a crime deserves to be represented by a well-trained lawyer, the ILF has established pioneering public defender programs in Afghanistan, Myanmar, Nepal, Tunisia and the West Bank of Palestine, and is providing technical assistance to legal aid providers in the Republic of Georgia and Indonesia, who are leading the fight for equal access to justice for poor and vulnerable accused. The ILF’s uniquely practical and effective approach focuses on incrementally developing the knowledge and skills of local lawyers through mentoring—not simply dropping in and providing one off trainings—empowering them to provide high-quality, client-centered, rights-based legal aid and challenge injustice. In addition to its ground-up work establishing effective public defender systems, the ILF also engages in high-level global advocacy, pushing countries, international institutions, and donors to prioritize legal aid as a fundamental human right. The ideal candidate will be a passionate, committed advocate with experience training and mentoring lawyers on how to use the law to increase access to justice and respect for the rule of law. They will also have familiarity with performance standards and guidelines for quality defense representation, with successful experience working in an international or inter-cultural setting. This position is intended to be based out of the ILF’s New York office in Midtown Manhattan, but both hybrid and completely remote opportunities are available. The salary range for this position is $75,000 to $90,000. The ILF considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. The ILF offers comprehensive benefits including health insurance and a 403(b) retirement plan. Responsibilities: - Direct mentoring, both in person and remotely, of Tunisian and Palestinian legal aid lawyers on actual casework and training, as necessary, to improve litigation, trial and advocacy skills; - Develop understanding of local law and practice in countries where the ILF works and develop effective litigation strategies to advance the rights of the criminally accused by addressing entrenched rights violations and gaps between the law and actual practice; - Oversee the development and updating of the ILF’s practice manuals, training guides and sample motions in existing country programs and/or in new countries that will assist in the mentoring of local staff and identify key issues to be litigated under the specific laws of the country; - Work with ILF country office senior management on upholding quality legal aid performance standards, and assist in developing and overseeing the ILF’s monitoring and evaluation systems, including the case management systems used by the ILF’s country offices in an effort to ensure accountability and to track continuous improvement and impact; - Draft ILF Case Notes summarizing cases that cover legal issues being addressed in ILF’s program offices, and work with the ILF’s communications team on dissemination; - Manage the ILF’s International Fellows Program, which places volunteer lawyers from around the world in our country offices to provide intensive mentoring to local lawyers, including preparation of the Fellows and oversight on progress and challenges; - Work with the New York and country program teams on the introduction and implementation of projects, grants and activities that advance early access to counsel and high-quality, client-centered, rights-based and holistic legal aid services; - Communicate with donors and stakeholders and help guide growth, expansion and sustainability of the ILF’s public defender programs; - Manage the report writing and the development of publications that cover the program and further the ILF’s advocacy; - Bring innovation and creativity to interventions and initiatives that aim to build justice sector understanding of the right to counsel and their role in ensuring access to justice; - Work effectively with the ILF’s Executive Director and Senior Program Director, and program and communications staff as necessary and appropriate, in supporting the ILF’s mission; - Represent the ILF globally, including at conferences and other advocacy forums. Qualifications: - Law degree and at least 5 years of practical experience in criminal defense - Strong preference will be given to candidates with appellate and public defender experience - Strong and demonstrated commitment to the ILF’s mission - Experience or knowledge in international and inter-cultural exchange and learning, including in the MENA region - Practical lawyering skills training experience - Excellent interpersonal and written communication skills - Demonstrated ability to work independently as well as in teams - Ability to work within strict timelines and handle multiple tasks - Strong preference for Arabic and/or French fluency - Ability and willingness to travel to ILF country offices, at times for extended periods of time, or be based regionally, as needed to execute the ILF’s work No telephone inquiries please. Only candidates selected for an interview will be contacted. Antiracism, diversity, and equity are critical to our organizational values and to the ILF’s mission to secure equal access to justice for all. Our success is dependent upon providing the space, resources, and support that allow our global team to bring their full selves to work, and to thrive. The International Legal Foundation is an equal opportunity employer. We practice inclusive hiring and work to achieve and maintain diversity across races, genders, sexualities, abilities, and experiences. We strongly encourage candidates of all identities to apply. System-impacted people (i.e. people with past involvement in the criminal justice system, directly or through family) are also strongly encouraged to apply.
Job Overview: We are seeking a motivated and experienced Office Manager / Commercial Insurance Agent to join our team. Duties: - Provide excellent customer service by addressing client inquiries and resolving any issues or concerns -Commercial, Construction and Personal lines servicing and policy entry -Remarketing, endorsements, renewal processing, rating and billing - Analyze insurance policies to determine appropriate coverage options for clients - Educate clients on different insurance products and help them understand policy terms and conditions - Maintain accurate client records and update policy information as needed - Collaborate with insurance carriers to ensure timely processing of applications and policy changes Experience: - Prior experience 2 plus years -Knowledge of commercial lines, including certificate issuance -Knowledge of Agency Management Systems -Life and Health License is a plus. - Strong customer service skills with the ability to build rapport and establish trust with clients - Excellent communication skills, both verbal and written We offer competitive compensation for our Insurance Agents. If you are a motivated individual with a passion for helping others, we would love to hear from you. Apply today to join our dynamic team!
Full job description MortgageDepot is expanding and is looking for a highly organized and detail oriented individual to join our growing team. We have an immediate opening for an Office Administrator who has three to five years’ experience performing a wide range of office support functions. Job Description: General office responsibilities: Greet clients and visitors, as needed Streamline administrative processes, improve accuracy and efficiency to achieve organizational objectives Perform receptionist duties; including answer and screen phone calls, take messages and redirect calls to appropriate individuals Help organize and maintain office common areas Schedule appointments and arrange meetings Manage print and electronic filing systems Operate office equipment, such as fax machines, copiers, and ensure equipment is properly maintained and serviced, as well as arrange for repairs when equipment malfunctions Receive deliveries and keep inventory of office supplies/snacks and replenish items, as needed Regularly required to run errands, reach, bend or lift up to 20 pounds Act as the system administrator on the Pulse Mortgage CRM platform and perform end-user administration tasks, provide internal support and troubleshoot issues, as needed. Qualifications: High school diploma or general education degree (GED) required 3-5 years of assistant or administrative experience, or thorough understanding of office management procedures Strong verbal and written communication skills Working knowledge of general office equipment Highly organized with strong attention to detail Proactive and able to multi-task in a fast-paced, demanding environment Tech-savvy and advanced computer skills. Proficient in MS Word, Teams, Excel, and Outlook Outstanding interpersonal skills – able to collaborate effectively with a diverse group of people and job functions Budget and project management skills Job Type: Full-time Pay: $16.00 - $24.00 per hour Benefits: Health insurance Paid time off Schedule: Monday to Friday Work Location: In person
ActiveStar is looking for a leading healthcare provider in Brooklyn committed to delivering high-quality medical services to our community. We pride ourselves on our dedication to patient care and operational excellence. As we continue to grow, we are seeking a skilled Medical Biller to join our team and contribute to our mission of providing exceptional healthcare services. Job Description: We are looking for a detail-oriented and organized Medical Biller to join our team in Brooklyn, New York. The Medical Biller will be responsible for accurately and efficiently processing medical claims, ensuring timely reimbursement from insurance companies, and maintaining comprehensive billing records. The ideal candidate will have a strong understanding of medical billing procedures, excellent communication skills, and the ability to work effectively in a fast-paced environment. Responsibilities: Review and verify accuracy of patient demographic and insurance information. Prepare and submit electronic and paper claims to insurance companies. Follow up on outstanding claims, denials, and appeals to ensure timely reimbursement. Communicate with insurance companies, patients, and healthcare providers to resolve billing issues. Post payments and adjustments to patient accounts accurately. Maintain up-to-date knowledge of medical billing regulations, coding guidelines, and insurance policies. Assist with insurance verification and authorization processes as needed. Collaborate with other members of the healthcare team to ensure accurate and timely billing. Generate and analyze billing reports to identify trends and areas for improvement. Provide excellent customer service to patients and internal stakeholders. Qualifications: High school diploma or equivalent; associate's degree or certification in medical billing preferred. Minimum of 2 years of experience in medical billing and coding, preferably in a healthcare setting. Proficiency in medical billing software and electronic health records (EHR) systems. Strong understanding of medical terminology, CPT, HCPCS, and ICD-10 coding. Excellent attention to detail and accuracy in data entry and billing processes. Effective communication skills, both written and verbal. Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment. Familiarity with insurance billing guidelines, including Medicare, Medicaid, and commercial insurance plans. Strong analytical and problem-solving skills. Commitment to maintaining patient confidentiality and adhering to HIPAA regulations. If you are a motivated and detail-oriented individual with a passion for healthcare and medical billing, we encourage you to apply for this exciting opportunity to join our team in Brooklyn, New York. We offer competitive compensation and benefits, along with a supportive work environment where you can grow and advance your career in medical billing.
We are looking for a friendly and hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. Tasks Respond to incoming calls and messages in a timely manner throughout shift Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Handle customer complaints respectfully and professionally Redirect customers to appropriate departments and teams when appropriate Generate leads for sales team by screening callers and identifying potential sales opportunities Meet or exceed call quotas and sales assist quotas, both personally and as a team unit Follow all communication procedures, policies, and guidelines during every customer interaction Requirements High school diploma or equivalent (GED) Customer service experience preferred Familiarity with CRM systems a plus Excellent communication and time management skills Ability to multitask Outgoing and friendly personality Benefits Benefits for eligible F-T & P-T employees include: Work/Life Balance, Health & Dental, Community Involvement / Matching Gifts Program, Tuition Reimbursement Assistance & Education Life Works, Employee Stock Purchase Plan, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.
Full Job Description The Data Entry Clerk is responsible for gathering paperwork from various departments, reviewing compiled data for accuracy and transferring data into company system. Processes company BOL documents as well as customer information before entry by reviewing supportive data and resolving discrepancies by using standard procedures Prepares source data for computer entry by compiling and sorting information Enters reviewed order information into proprietary database Maintains data entry requirements by following company procedures Works with team to ensure data is reviewed and entered in a timely manner Qualifications Filing Microsoft Office High school diploma or GED Computer skills Typing Communication skills Job Type: Full-time Expected hours: 40 per week Benefits: 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Monday to Friday
Full job description Benefits: 401(k) 401(k) matching Bonus based on performance Health insurance Paid time off Training & development Pharmacy Clerk with room for growth! We will train you in the clerk/cashier position. For the right candidate this could be a great starting position with room for advancement. The right candidate that shows strong work ethic and potential can be trained for a Pharmacy Technician position. Responsibilities As a Pharmacy Clerk & Cashier, you will combine your clerical abilities with a dedication to customer service in order to support the everyday operations at Parkside. You will handle OTC pharmacy orders, provide general and OTC customer service, complete administrative tasks and support the dispensing of pharmaceutical medications. Must be able to use cash register to check out customers and charge credit cards. Perform Clerical Duties You will play the role of receptionist, answering phones and greeting new customers in person. You are the face and voice of customer service for our patients at Parkside. You will receive customer requests and try to resolve any customer issues, while referring to supervisory staff when necessary. You will also assist patients with OTC products, monitor OTC inventory, reorder & restock OTC products. Receive and Process Orders You will receive prescription orders and then must accurately enter all necessary prescription, insurance and customer information in the appropriate computer system. You will prepare accurate documentation of orders and send them to the Pharmacist to be filled. Conduct Pharmacy Transactions Once an order is filled, you will be responsible for packaging it and completing the sales transaction. This can include creating, printing and attaching appropriate prescription labels and packaging. You will also acts as a cashier, processing sales and operating the pharmacy’s POS system. Assist Pharmacy Staff You may be asked to perform any number of additional duties in order to support the operation of the pharmacy and our personnel. This often includes taking inventory, noting stock levels and notifying our pharmacist of any inventory that is low or close to expiring. It can also include performing some pharmacy services under direct supervision of the pharmaceutical staff. Pharmacy Clerk Skills MUST have previous Pharmacy experience. MUST have upbeat and friendly attitude towards customers, providers and staff. Team player with ability to proactively offer help where needed. Detail-oriented with strong interpersonal skills. Meet deadlines in a fast-paced environment Excellent communication abilities, both verbal and written. Entering data quickly and accurately Providing customer service, both face to face and on the telephone Standing for long periods of time Operating cash registers and other related machines HOURS: Monday - Friday from 9:30am - 5:30pm
As part of the Care Management team, the Nurse Care Manager collaborates with members to build a Person Centered Service Plan (PCSP) that is based on a comprehensive assessment and is aimed to improve and maintain health, mobility and community participation. This work is carried out in support of the mission and goals of Independence Care System. Essential Functions On a semi-annual basis, and after a significant change in condition, perform a comprehensive in-home assessment which reflects the member’s prior history, functional capacity, and stability of health—including chronic diseases/conditions, treatment plans, current providers and the member’s identified areas of priority concerns. Collaborates with member’s providers to discuss any pertinent findings and facilitates the involvement of the primary physician as a care team member Develop a Person Centered Service Plan (PCSP) with SMART interventions and goals, which is based on the assessment findings, the member’s preferences and priorities, and aims to maximize health, mobility and community participation. Participate with Care Navigators and other team/staff members in monitoring and updating a panel of member care plans Identify and assist in developing necessary resources and services as needed by members. Completes documentation thoroughly and in a timely fashion. Responds to needs of members and the organization, even if those needs do not coincide with the details of this job description. The salary range for this position is $90,000 - 95,000 per year Requirements Minimum Qualifications Associate's Degree (if accompanied by extensive visiting nurse experience) or Bachelor's in Nursing. Registered Nurse currently licensed to practice in New York State. Minimum 2 years nursing experience. Substantial UAS experience. Experience in conducting and documenting assessment interviews. Highly self-motivated with the ability to manage time independently. Comfortable with extensive travel in Manhattan and the Bronx Additional Qualifications Experience with Medicaid population and/or persons with physical disabilities a plus. Knowledge of health care and disability issues and systems preferred. Benefits 28 days of PTO, plus 11 holidays, in your first year 35 hour work week average of one day per week remote work excellent benefits, including comprehensive health insurance, tuition support, and paid disability leave
Full job description Citywide Mobile Response is a fast-growing Ambulance Company with over 50 years of operation. Based in the Bronx and servicing the 5 Boroughs of NYC. We are looking for a dynamic, strong, caring dispatcher to join our team. Job description Monitor, update, and control the location and movement of field units Act as a resource point for healthcare facilities and other agencies utilizing the services of Citywide Ambulance Ascertain proper levels of response and allocate resources to match dynamic system demands Monitor and document response times of units, investigating and reporting all response time exceptions Maintain excellent knowledge of company policies, procedures, and medical protocols. Demonstrate extensive knowledge of all Communication Center equipment, including telephones, radios, and computers and tracking mechanisms Obtain insurance or managed care authorizations Communicate and document service delays Actively work with customers and or ancillary providers to meet the customer service demands Determine medical necessity for ambulance services Follow the deployment plan appropriately and consistently Maintain a calm atmosphere, non-emotional, professional tone throughout the Communication Center Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events Assist responding units with routing instructions to scenes when necessary; relay efficiently and accurately utilizing all map resources Performs all duties with the utmost professionalism, reliability, and integrity Required to sit for long periods of time Job duties are often performed at high stress levels requiring employee to function effectively and independently while maintaining good working relationships with partners, patients, and customers WE OFFER · A great salary commensurate with experience · As well as an excellent benefits pkg & · A great work environment Job Type: Full-time Pay: $18.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Health insurance Paid time off Experience: Dispatching: 1 year (Preferred) Ability to Relocate: Bronx, NY: Relocate before starting work (Required) Work Location: In person
Bilingual English and Spanish is required for both In Home Respite and Community Habilitation Direct Support Professionals. Summary/objective: In Home Respite Direct Support Professional The Respite Support Worker works in the home to support people with moderate to very high support needs. The Support Worker provides direct care and support to people with disabilities in a variety of areas (ADL, meal preparation, light household cleaning, community inclusion, etc.). This may include persons of all ages with developmental disabilities who qualify for Services. Care taking may include providing meaningful interaction and activity for the client and providing protective supervision and/or respite for the family. Job duties/functions: 1. Undertaking health care procedures relating to the person’s personal hygiene, and wellbeing, such as toileting, showering and bathing, helping with dressing and grooming, manual handling, eating, nutrition and health. 2. Provide companionship and support during daily activities. 3. Perform various household tasks including cooking, cleaning, shopping and general services. 4. Encouraging and supporting consumer participation in social and community activities. 5. Maintaining consumer privacy and confidentiality at all times. 6. Maintaining a respectful and supportive working relationship with the client and family members. 7. Ensure the safety and rights of consumers is considered and maintained at all times 8. Write accurate progress notes in the consumer’s file following each occasion of support. 9. Maintain a record of hours worked on the time sheet provided. 10. Adhere to the identified safe systems of work and report any accidents, incidents or hazards promptly to your supervisor. 11. Participate in required training as organized by Sinergia. Required Skills and Abilities: • Strong organization and record keeping skills • Excellent communication, both orally and in writing • Proficient computer literacy • Experience working with individuals with intellectual and developmental disabilities • Advocacy skills • Must possess strong interpersonal skills Required Education & Experience: High School Diploma / GED Preferred Job Summary/Objective: Community Habilitation Direct Support Professional: The Community Habilitation Specialist assist individuals with disabilities in their home and in the community. Community Habilitation is focused on giving individuals the personal, social. and vocational support needed to live in their community. Services vary depending on each. individual’s needs and interests. The Community Habilitation Specialist will work independently to provide life-skills training, role modeling, structured routines and specialized assistance as outlined in each participant’s individual habilitation plan. Job duties/functions: 1. Become certified in CPR and Choking Trainings. 2. Participate in the life of the individual in their home to foster a person-centered atmosphere. The goal is to help the individual towards their maximum independence in all areas of daily living. 3. Follow all specified policy and procedures, for managing behaviors and emergencies. 4. Accompany and advocate for individual when in the community. 5. Act as a role model for individual by appropriate behavior and offering assistance as indicated in Individual Service Plans. 6. Report and document all incidents in accordance with agency guidelines and OPWDD. 7. Accurately complete daily notes at the end of every session. 8. Research and provide assistance in choosing and participating in a variety of meaningful recreational, vocational, and daily living skills. 9. Ensure that the safety and rights of individuals are maintained at all times Required Skills and Abilities: • Good oral and written communication skills • Good interpersonal skills necessary to interact effectively with coworkers, employees, residents and their families • Good organizational and teaching skills • Proficiency in the use of a personal computer and appropriate software • Ability to operate wheelchairs and adaptive equipment utilized by persons served • Must maintain confidentiality of the records of the persons served according to HIPPA regulation • Ability to analyze problems and determine corrective measures Required Education & Experience: High school/ GED diploma
We are seeking a dedicated and customer-oriented Server/Cashier to join our team. As a Server/Cashier, you will play a crucial role in providing excellent service to our customers and ensuring smooth operations in our establishment. If you have a passion for the culinary industry and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet customers and provide them with menus - Take customer orders and relay them to the kitchen staff - Serve food and beverages to customers in a timely manner - Handle cash transactions and operate the cash register - Maintain cleanliness and organization of dining areas - Assist with bussing tables and resetting them for the next customer - Ensure compliance with food safety regulations - Collaborate with kitchen staff to ensure efficient service - Provide exceptional customer service and address any customer concerns or inquiries Requirements: - Previous experience in a similar role is preferred but not required - Knowledge of Aloha POS system is a plus - Basic math skills for cash handling purposes - Ability to work in a fast-paced environment while maintaining attention to detail - Strong communication and interpersonal skills - Ability to work well within a team - Willingness to learn and adapt to new tasks and responsibilities - Ability to stand for long periods of time and lift up to 25 pounds - Knowledge of food service sanitation guidelines If you are looking for an exciting opportunity to be part of a dynamic team, please apply now. We offer competitive pay, flexible scheduling, and opportunities for growth within our organization.``` Job Types: Full-time, Part-time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee discount Flexible schedule Food provided Health insurance Paid time off Paid training Vision insurance Restaurant type: Quick service & fast food restaurant Shift: Day shift Weekly day range: Monday to Friday Weekends as needed Ability to Relocate: Brooklyn, NY 11213: Relocate before starting work (Required) Work Location: In person
Full job description About us Silver Lining Homecare Agency is a small business in Brooklyn, NY. We are professional, agile and professional. Our work environment includes: Modern office setting Food provided Growth opportunities Relaxed atmosphere On-the-job training Silver Lining Homecare Agency is a small business in Brooklyn, NY. We are professional, customer-centric, supportive and our goal is to We are a family-owned home healthcare agency that provides compassionate and personalized care where our patients want it the most at home. You can feel comfortable and safe without compromising the quality of our care. Every situation has silver lining, when it comes to quality of home care.. Our work environment includes: Growth opportunities Wellness programs Flexible working hours Responsibilities: - Develop and execute recruiting plans and strategies to meet the staffing needs of the organization - Source, screen, and interview candidates using various recruiting methods such as job boards, social media, and networking events - Collaborate with hiring managers to understand their staffing needs and requirements - Conduct reference checks and background screenings on potential candidates - Manage the applicant tracking system (ATS) to ensure accurate and up-to-date candidate information - Build and maintain a pipeline of qualified candidates for future job openings - Stay up-to-date with employment labor laws and regulations to ensure compliance in the recruitment process - Provide guidance and support to hiring managers on best practices for interviewing and selection - Maintain positive relationships with candidates throughout the recruitment process Experience: - Minimum of 2 years of experience in recruiting or talent acquisition - Strong communication skills, both written and verbal, with the ability to effectively communicate with candidates, hiring managers, and other stakeholders - Experience using applicant tracking systems (ATS) such as ARLA, Kronos - Knowledge of employment labor laws and regulations - Proven track record in lead generation and cold calling for candidate sourcing We offer competitive compensation packages including benefits such as health insurance, retirement plans, and paid time off. Join our team of dedicated recruiters and help us find top talent to drive our organization's success. Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): Do you have experience with doing marketing and presentations to HHA/PCA/RN programs? Education: Bachelor's (Required) Experience: Recruiting: 3 years (Required) Language: Spanish (Required) Work Location: In person
Benefits Pulled from the full job description 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Full job description ```Job Overview``` We are seeking a skilled Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. This is a vital role in ensuring the smooth operation of the dental practice and delivering a positive experience for our patients. ```Duties``` - Greet and welcome patients as they arrive at the dental office - Schedule appointments and manage the dental office calendar - Answer phone calls and respond to patient inquiries - Verify insurance coverage and assist with insurance claims - Collect payments and maintain accurate financial records - Maintain patient records and update information as necessary - Coordinate with dental staff to ensure efficient patient flow - Assist with various administrative tasks as needed ```Qualifications``` - Previous experience working in a dental office or similar healthcare setting is preferred - Proficiency in using dental office software systems such as Epic or eClinicalWorks - Strong organizational skills with the ability to multitask effectively - Excellent communication and interpersonal skills - Knowledge of medical scheduling procedures and terminology - Familiarity with general administrative duties and office procedures - Ability to handle sensitive patient information with confidentiality and professionalism If you are a detail-oriented individual with excellent customer service skills, we encourage you to apply for this position. Join our team and contribute to providing high-quality dental care to our patients. Please note that only qualified candidates will be contacted for an interview. Thank you for your interest in this Dental Receptionist position. Job Type: Full-time Pay: $18.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Healthcare setting: Private practice Schedule: 8 hour shift Monday to Friday No weekends Ability to Relocate: New York, NY 10028: Relocate before starting work (Required) Work Location: In person
Job Type: Full-time Our atelier team is eager to welcome new members of our sales team at the most exciting time in our company’s history. As one of our teammates, you will have access to the most prominent designers, architects, and luxury home specialists seeking high-end rugs for their projects. Our showroom is expansive, and our team is made of smart, capable professionals with a great energy—eager to teach you our craft hands-on. Candidates with strong trade relationships are exciting, but we’re happy to train candidates with any level of experience who are passionate about home furnishings, design, and the high-end market. Responsibilities: - Becoming familiar with our new and existing collections and samples, along with an awareness of major high-end brands in the art, design, fashion and furniture industry - Managing accounts personally and servicing them professionally - Bringing in new accounts through any traditional and creative new methods - Present on social media and passionate to explore its potential as a networking resource and educational tool - Excited to be hands on in our creative den, while constantly encouraging its energy and offering ideas to keep an organized, engaging look and feel to our home - Present on social media and passionate to explore its potential as a networking resource and educational tool - Excited to be hands on in our creative den, while constantly encouraging its energy and offering ideas to keep an organized, engaging look and feel to our home - Working with other sales specialists, and our Phenom, on collaborative projects - Maintain regular contact with designers to keep them updated of new additions to the collections for potential projects - Expand connections with design professionals and network at design events/exhibitions to nurture strong relationships Experience and Skills - 3-5 years of sales experience in our field or a relevant discipline(s) - A skilled researcher and avid reader of trade publications, able to stay current with our competitors and trends in design, home furnishings, fashion, art, social media etc. - Fluent in written and spoken English, with clear and concise communication skills - Exceptional interpersonal skills and a kind demeanor with all colleagues, both teammates and clients alike - Passionate for home furnishings, design, color, art and craft - Multitasking and keeping track of long-term custom projects - Hardworking, patient, and service-oriented during projects with many moving parts - Excited to collaborate, and encouraging teamwork in group projects - Social media enthusiasts, able to maintain a presence on the best platforms - Familiarity with basic systems like Mac OS and Google Suite, and a willingness to learn new systems as we grow - Proactive in every task, taking initiative and giving your all every time - Prompt, with exceptional time management and organization skills Benefits: - Strong base salary + commission structure, based on experience - Health insurance - PTO - An ample budget for travel, hospitality and other entertainment-related expenses About Our Company Celebrating our 44th anniversary, Rug & Kilim’s award-winning team has been a staple for designers with our vast archive of modern and custom in-house designs, complemented by a rich selection of antique, vintage, and Kilim rugs. Under phenom Jahanshah Nazmiyal, our New York showroom continues to flourish with an ever-growing collection—including the largest international assortment of Kilims. With an eye for beautiful things and a wealth of experience, Jahanshah personally selects each new piece and oversees bold new designs in our collections. He and his designers work with the utmost variety of exotic yarns and weaving techniques to refine our craft and pioneer new collections on the cutting edge. With these goals in mind, Jahanshah strives to surround himself with like minds and energized, talented individuals to exact his vision. Integral to our legacy are Jahanshah's two remarkable sons, Cyrus Nazmiyal and Sina Nazmiyal, whose entry into the fold heralded not only continuity but a promise of even greater heights. Cyrus Nazmiyal’s presence since 2018 has been a catalyst for remarkable growth, reflecting our unwavering commitment to excellence. From the latest contemporary to the most storied antique, every piece is selected for rarity, cultural significance, and lasting beauty. More than storytellers or historians, we are artists, dedicated to providing the very best—from antique to modern and everything in between. Hours: Monday-Friday, 9 a.m. - 6 p.m. Pay: $50,000.00 - $100,000.00 per year Shift: 8 hour shift Weekly day range: Monday to Friday
Job Title: Human Resources Coordinator Location: Long Island City, NY, 11101 Job Type: Full-time, On-Site Job Description: Our atelier team is eagerly searching for a Human Resources Coordinator to manage our hiring process and administrative operations. This teammate will be vital to growing and maintaining our in-person team at the NYC showroom, as well as expanding our remote team. Candidates with experience in our field or similar trade/home furnishings roles are particularly exciting, but we’re happy to train candidates with several years experience hiring and administrating in other fields as well. Responsibilities: - Managing all job listings on current platforms and identifying opportunities to expand our presence on other platforms relevant to our industry. - Handling office communications primarily via phone, ensuring prompt and professional responses to inquiries and requests. - Scheduling interviews and coordinating with team calendars to ensure seamless scheduling processes. - Following up with interviewees and providing timely feedback on their applications. - Assisting with onboarding new hires and ensuring a smooth transition into the company. - Collaborating with the management team to develop and implement HR policies and procedures. - Performing various administrative tasks to support the HR function and maintain organizational efficiency. Requirements: - Bachelor's degree in Human Resources, Business Administration, or related field. - Previous experience in HR or administrative roles, preferably in a fast-paced environment. - Strong organizational and time management skills, with the ability to prioritize tasks effectively. - Excellent communication skills, both written and verbal, with a customer service-oriented approach. - Proficiency in MS Office Suite and familiarity with HRIS (Human Resources Information Systems) is a plus. - Ability to maintain confidentiality and handle sensitive information with discretion. About Us Celebrating our 44th anniversary, Rug & Kilim’s award-winning team has been a staple for designers with our vast archive of modern and custom in-house designs, complemented by a rich selection of antique, vintage, and Kilim rugs. Under Phenom Jahanshah Nazmiyal, our New York showroom continues to flourish with an ever-growing collection—including the largest international assortment of Kilims. With an eye for beautiful things and a wealth of experience, Jahanshah personally selects each new piece and oversees bold new designs in our collections. He and his designers work with the utmost variety of exotic yarns and weaving techniques to refine our craft and pioneer new collections on the cutting edge. With these goals in mind, Jahanshah strives to surround himself with like minds and energized, talented individuals to exact his vision. Integral to our legacy are Jahanshah's two remarkable sons, Cyrus Nazmiyal and Sina Nazmiyal, whose entry into the fold heralded not only continuity but a promise of even greater heights. Cyrus Nazmiyal’s presence since 2018 has been a catalyst for remarkable growth, reflecting our unwavering commitment to excellence. From the latest contemporary to the most storied antique, every piece is selected for rarity, cultural significance, and lasting beauty. More than storytellers or historians, we are artists, dedicated to providing the very best—from antique to modern and everything in between. Hours: Monday-Friday, 9 a.m. - 6 p.m. Salary: Negotiable based on experience Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance
Grande Textiles is seeking a remote Accounting Receivable accountant for its new branch opening in the united state. A qualified individual must have proficient experience with Microsoft Excel and accounting software systems which are absolute requirement for this position. Strong communication, organizational, detail oriented and multitasking skills are essential. Job responsibilities: Accounts Payable duties include the reconciliation, coding, and making timely payment of vendor invoices. Other AP duties include reconciling credit card purchases, maintaining vendor records, year-end 1099 processing. Accounts Receivable duties include maintaining customer records, processing invoices and insuring payment within the terms of the contract. Other AR duties include sales & use tax reporting and various internal billing reports. Other duties include various general accounting tasks related to the position. Job Type: Full-time/Per Term Pay: $27.00 - $35.00 per hour Schedule: 8 hour shift Day shift Monday to Friday Experience: Sales and marketing (Preferred) Requirements: Strong data entry and typing skills Accounts Receivable/Collections Proficient in Microsoft Office products and related software Benefits Paid vacation and sick days Eight paid holidays Medical, dental, vision, life insurance, and a health savings account 401(k) with up to 6% matching Sign on Bonus Work Location: Remote