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Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You’ll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you’ll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You’ll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you’ll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You’ll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you’ll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You’ll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you’ll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You’ll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you’ll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships. At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company (ESOP). \n \n SUMMARY \n The Field Team Lead is a strategic, results-driven leader who excels at developing high-performing teams while championing exceptional customer experiences and driving account growth. This role is responsible for managing and mentoring a team of Field Account Managers, equipping them with the tools, training, and support necessary to succeed in both client service and sales. The Field Team Lead is responsible for leading the team with a focus on excellence, fostering strong client relationships, identifying growth opportunities, and ensuring a smooth and efficient experience with our marketing solutions. \n \n As a manager of people, the Field Team Lead is a confident, dynamic leader dedicated to the success of both the team and our client. They inspire their team to deliver exceptional service as trusted advisors, using their marketing expertise and consultative sales skills to understand client needs and effectively present BT’s comprehensive marketing campaigns, including branding, content creation, and paid search. By leveraging industry knowledge, customer insights, and collaborative strategies, the Field Team Lead drives the team to meet ambitious sales goals while ensuring long-term client satisfaction and growth. \n \n KEY OUTCOMES & RESPONSIBILITIES \n Key Outcome: Drive team excellence and foster strong client relationships \n Key Responsibilities: \n\n • Team Leader and Mentor: Supervise and mentor a team of Field Account Managers, fostering a collaborative and high-performance culture that aligns with company goals; provide coaching, feedback, and development opportunities to ensure individual and team success\n, • Relationship Builder: Empower the team to create successful long-term client relationships by understanding client needs, proactively addressing concerns, and ensuring regular, meaningful communication that enhances trust and loyalty\n, • Account Health Champion: Guide the team in overseeing the overall health of assigned accounts, ensuring successful contract renewals, setting, and managing client expectations\n, • Client Experience Advocate: Model and instill a client-centric mindset, ensuring the team delivers exceptional support, promptly resolves issues, and consistently creates positive client experience\n, • Strategic Cross-Seller: Equip and support the team to proactively identify and pursue cross-sell opportunities with customers already engaged in Butler/Till programs, driving incremental revenue growth\n, • Engagement Driver: Lead efforts to maintain high engagement rates with clients by encouraging active, value-added outreach to promote retention and generate new business opportunities\n\n \n Key Outcome: Grow existing accounts by expanding product adoption and deepening client engagement \n Key Responsibilities: \n\n • Manage Sales Pipeline Development: Lead the identification and nurturing of a strong pipeline for upsell and new business opportunities, ensuring the team consistently prioritizes high-value prospects\n, • Lead Sales Strategy Implementation: Offer guidance and oversight to the team in driving enrollments for all Butler/Till program offerings using a solution-oriented sales approach\n, • Drive the Consultative Sales Process: Support and guide the team in implementing consultative sales strategies, ensuring consistent and effective performance\n, • Set and Monitor Sales Targets: Define measurable sales targets for each team member and regularly review progress, including metrics such as call activity, appointments, presentations, and new enrollments\n, • Evaluate and Report on Performance: Lead the strategic oversight of team outreach efforts, insights, recommendations, forecasts, and outcomes, ensuring alignment with organizational goals and providing actionable visibility into performance\n, • Strategically Guide Team to Achieve Revenue Goals: Lead efforts to exceed revenue targets through targeted upselling and cross-selling within existing client accounts\n\n \n Key Outcome: Drive program retention through strategic engagement \n Key Responsibilities: \n\n • Foster Account Health: Monitor and analyze account performance metrics, proactively addressing issues to ensure customer satisfaction and long-term retention\n, • Cultivate Strategic Customer Loyalty: Build deep, trusted partnerships with clients by delivering ongoing value through personalized engagement and proactive support\n, • Optimize Client Engagement: Implement high-touch outreach strategies to ensure customers remain actively engaged with Butler/Till programs, continuously reinforcing the value of our offerings\n, • Leverage Customer Insights: Regularly collect and analyze client feedback, usage data, and engagement trends to inform strategies that strengthen retention efforts\n, • Execute Renewal Strategies: Secure contract renewals by proactively identifying customer needs, creating strategic account plans, and ensuring smooth negotiation processes\n, • Continuously Analyze Metrics: Regularly track and maintain detailed data on retention-focused activities, including client interactions, renewal rates, engagement scores, and outcomes\n\n \n Other Responsibilities: \n\n • Own and execute annual and monthly enrollment activities ensuring an exceptional client experience\n, • Other responsibilities may be required due to business needs and scope of work\n, • Some travel to marketing events hosted by BT or clients is required\n\n \n QUALIFICATIONS \n Required \n\n • 7+ years of experience in Sales Management\n, • 4+ years of experience in end-to-end sales solutions\n, • Solution-focused sales experience with a strong understanding of consultative selling and sales strategies\n, • Proven track record in account management with cross-selling expertise\n, • Excellent communication and presentation skills\n, • Exceptional negotiation and closing skills\n, • Self-motivated, results-oriented, and able to thrive in a fast-paced environment\n\n Preferred \n\n • Bachelor’s degree in Sales, Marketing, or Communication – a combination of education and experience will be considered\n, • 2+ years’ experience with CRM software\n, • Experience marketing at larger scale events such as trade shows exhibiting\n, • Outside sales experience\n, • Experience with marketing products; branding and digital marketing\n\n \n CORE COMPETENCIES \n\n • CUSTOMER FOCUS/CLIENT INTIMACY: Seeking to understand client business challenges/needs and delivering continuous value to our clients\n, • COLLABORATIVE: Working with teams and across the organization with ease\n, • OWNER AGILITY: Able to continuously learn and quickly adapt to changing circumstances\n, • RESULTS DRIVEN: Accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments\n, • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting\n\n \n WORK ENVIORNMENT & PHYSICAL DEMANDS \n The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job, typically in an office setting or in a home office. An employee in this role may be in a stationary position, often standing or sitting for prolonged periods and using office equipment and computers. The noise level in the office environment is usually moderate (i.e., business office with computers and printers, light foot traffic, etc.). Reasonable accommodation may be requested to enable individuals to perform the essential functions. \n \n COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING \n Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you’ll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work. \n \n EEO DISCLAIMER \n Butler/Till is an Equal Opportunity Employer to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. \n \n COMPENSATION \n Butler/Till is committed to providing pay transparency of our compensation philosophy and ensuring equitable pay practices for our employee owners. The compensation range for this position is $66,000- $104,000 and represents the annual salary range in Rochester, NY. Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Health Educator who, under the guidance of the Practice Manager, is primarily responsible for providing information on healthy lifestyles, STI prevention, HIV Prevention, safe dating practices, domestic violence/sexual assault, sexuality, human trafficking, Contraception, and other issues as they pertain to the age group served, ages 12 to 25 in both the Parsells location and at the SNHC at Franklin. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Health Educator. Requirements Requirements: The Health Educator will ensure to: · Plan, develop, implement and update health and community outreach programs. · Conduct community outreach in order to build client numbers and promote health education. · Complete the annual CPEP Health Education report and coordinating quarterly information and education committee meetings. · Collaborate with others to accomplish grant goals, such as Comprehensive Pregnancy Prevention Program or similar organizations or groups. · Provide direct counseling services to clients in the area of contraception, HIV, STDs, problem pregnancy, sexuality, sexual assault, substance abuse, and other health related issues by referral from providers. Education And Experience Required: · Bachelor’s degree or prior experience conducting health education and outreach · Facilitation skills · Content-specific knowledge related to family planning and sexual and reproductive health · Public speaking skills · Program evaluation knowledge · Counseling skills including motivational interviewing skills · Ability to conduct a basic needs assessment · Understanding of program theory · Critical thinking skills Licenses And Certifications: · None required but CASAC certification preferred. · BLS through the American Heart Association · NYS Infection Control certificate Special Skills, Knowledge Required: · Must possess a broad background in health education with assessment and counseling skills pertinent to adolescent needs and developmental tasks. · Must have the ability to work with adolescents individually and in group and family sessions. · Should have a broad background in family planning methodology and the ability to provide effective and accurate presentations to adolescents and the community at large. · Must possess the ability to initiate and maintain effective community linkages. · An in-depth understanding of HIV and STI information is required. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Now Hiring: Manager Schedule: Full-time Compensation: $23.00/hr guaranteed Location: NY We're excited to add to our team. Subway is growing, and we need your help. Join our crew as a Manager and help lead the next stage of growth for our brand. What’s In It for You: 401k Retirement plan Bonus UP to $750 a month Tips ($3 per hour average) Scholarship Opportunities Opportunity to earn University course credits Hands on career experience in a restaurant business Brands discounts Subway® Team is made of unique individuals who serve millions of guests across more than 100 countries every day. Join us on our continuous journey to build a better Subway. You have to refresh to be fresh. We're always evolving to serve up craveable food and a great workplace. What You’ll be Doing: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants functional, clean and beautiful Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes Managing inventory and money control systems Coordinating local marketing initiatives, including community outreach Recruiting staff Maintaining business records and analyzing them to help increase sales Identifying and contacting prospective Guests to promote sales Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window Maintaining standards of restaurant safety and security Being a team player You will receive training on your roles and responsibilities Time/Part Time and Day/Evening/Weekend Shift positions vary by location What You’ll Need: High school diploma or equivalent, college degree preferred A minimum of 2 years in a restaurant environment, experience in supervising and training staff. Excellent Customer Service Excellent verbal communication skills Basic math skills Must be able to operate Sale system/ Cash register High attention to detail Must be able to lift 10 to 25 pounds Must be able to stand for long periods of time What It’s Like Working Here: We empower our employees and encourage them to be bold. At the same time, we hold ourselves accountable as we take risks, fail fast and are tireless in our pursuit of excellence. And, we have fun! If we’re not having fun, we’re not doing it right.

Job Description The hotel catering sales manager drives revenue by proactively selling and coordinating corporate meetings, social banquets, and weddings. They manage the full sales cycle—from prospecting and giving property site tours to finalizing Banquet Event Orders (BEOs) and overseeing on-site execution with culinary teams. Compensation: $62,500 Responsibilities: Sales & Prospecting: Solicit new corporate and social catering business through cold calls, networking, and community outreach to hit revenue quotas. Event Planning: Coordinate menu selections, room layouts, audio-visual needs, and pricing negotiations with clients. Operational Coordination: Create and distribute BEOs to internal departments, including the kitchen, banquet operations, and housekeeping. Client Relations: Conduct site inspections, manage pre-convention meetings, and ensure high customer satisfaction from booking to post-event. Revenue Management: Upsell food, beverage, and packages while monitoring competitor trends and local market pricing. Qualifications: Experience: 1 to 3+ years of hospitality sales, catering coordination, or banquet operations experience. Education: High school diploma required; a bachelor’s degree or associate degree in Hospitality Management, Business, or Marketing is frequently preferred. Technical Skills: Familiarity with property management and sales software like Delphi, Opera, or Newmarket, alongside Microsoft Office. Soft Skills: Strong interpersonal, negotiation, and organizational abilities, with a flexible schedule to work evenings or weekends as events demand. About Company Rochester Airport Marriott sets the scene for a stylish getaway. Offering an unrivaled location, our hotel near Rochester Airport is just moments from popular destinations such as The Strong Museum, Seneca Park Zoo & Lake Ontario.

Job Description POSITION OVERVIEW: This position will report directly to the FLO Executive Director. This role offers flexible working hours from November through May to accommodate the organization's shifting operational needs during these months (average of 24-28 hours/week). The summer season is recognized as FLO’s busiest period and requires heightened engagement and a greater time commitment to support the organization's activities (average of 40+ hours/week, mid-June-mid-August). MARKETING RESPONSIBILITIES: · Manage details of all list trades to maximize audience development and sales potential. · Manage media buys and work with Creative Director to ensure timely delivery of all ads. · Maintain update FLO’s press list to ensure comprehensive and accurate media outreach. · Create and distribute all eblasts through MailChimp. · Create and distribute all press releases. · Serve as representative for all press inquiries which includes securing and coordinating all details for media interviews. · Oversee content compilation and manage ad campaign for Summer Festival program. · Supervise ticket sales during Summer Festival. · Work with Executive Director to build institutional awareness throughout community. FUNDRAISING RESPONSIBILITIES: · Maintain and update donor profiles in the Audience View platform and be responsible for the donor listing online and in the Summer Festival program. · Assist Executive Director with Annual Fund Campaign which requires gift acknowledgement, stewardship support, and management of solicitation process. · Assist with the research of new funders to identify and cultivate new streams of revenue. · Serve as staff liaison and support for Friends of FLO. · Other responsibilities as assigned (help with grant proposals, serving as onsite staff representative at engagement and/or donor events, administrative and production support during Summer Festival). QUALIFICATIONS: · Bachelors degree preferred · Minimum of three years work experience in marketing and fundraising performing arts · Superior communication skills (verbal and written) · Ability to multi-task, meet deadlines, and work with variety of personalities · Team player who is self-motivated · Proficient in Google Workspace, Word, Excel, PowerPoint, Canva, Adobe · Experience with AudienceView (ticketing & donor platform) and MailChimp · Knowledge of opera artform preferred SALARY: · $37,500 base or commensurate with experience · Flexible work hours · Three weeks paid vacation, after ten weeks of work, in addition to extra holiday time for Thanksgiving (one week) and Christmas (two weeks)

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. Under the general direction of the Community Oriented Recovery and Empowerment (CORE) Services Clinical Supervisor and Directory of Recovery Support Services, the Empowerment Services Peer Support is responsible for providing non-clinical, peer-delivered services with focus on rehabilitation, recovery, and resilience. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural supports and community resources for adults in the community. This can include advocacy, outreach and engagement, self-help tools, recovery supports, transitional supports, and pre-crisis and crisis supports. The peer carries out all job responsibilities with fidelity and accountability to the Agencies and Program Mission, Vision, Values, Guiding Principles, and Strategic Plan. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. Responsibilities • Assists clients in articulating goals for recovery and determining steps and resources needed to achieve them., • Identifies barriers to community integration and provides appropriate interventions aligned with client recovery goals., • Maintains communication with program staff regarding client concerns and progress., • Coordinates and schedules recovery-based activities, trainings, and groups., • Collaborates with community agencies to gather and maintain relevant resources., • Provides outreach and support to clients in the community., • Promotes client use of community resources through modeling and education., • Assists clients in developing self-advocacy and empowerment skills., • Maintains documentation per East House policies and funder standards., • Transportation of clients in a vehicle as large as a 15-passenger van is also required of the position., • Meets clients in the community at time and location convenient for the client in order to provide services., • Engages clients in shared decision making around service and recovery planning, reviews progress toward goals and objectives; updates the service plan as goals are met or other changes are needed, • Communicates with other providers such as prescribers, treatments providers, case managers, or employment specialists, to ensure integrated, collaborative care., • Builds self-advocacy skills and raises awareness of existing social support and services with clients, • Engages clients in the recovery process with personalized support, increases their sense of hope and purpose, and empowers the individual to achieve their goals make positive changes. This includes: validating the individual, relating their own recovery stories and practices, modeling a recovery lifestyle, assisting the individual with identifying activities and coaching the individual as they identify barriers to engaging in these activities, wellness coaching with a focus on whole health, and celebrating the individual’s efforts and accomplishments. Other Duties • Follows all applicable policies, federal and state laws, and East House compliance standards., • Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment • Traditional office and/or residential environment., • Occasionally subjected to pressure due to time demands., • May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: QualificationsRequired Education & Experience • Must be a past or present consumer of mental health and/or substance use services, • Minimum of 50 hours of relevant peer training from community agency., • High school diploma or GED required with 2-4 years’ previous experience in a Peer role preferred. Licensure/Certifications • HCBS-CORE Peer a provisional and/or permanent peer certification is required., • NYS motor vehicle license, safe driving record and availability of personal vehicle required. Other Skills/Knowledge/Experience • Ability to appropriately share personal experiences to support client recovery and wellness., • Strong organizational, communication, and interpersonal skills., • Ability to work independently and with diverse populations., • Basic computer literacy including email, internet use, and document editing., • Proficiency in Microsoft Word and ability to create documents, tables, and charts., • Knowledge of person-centered practices.

Job DescriptionDescription: Supervising Staff Attorney or Supervising Senior Attorney, Consumer Rights (Hybrid) Albany or ROC – Telesca Center Do you want an impactful career AND quality time with your family or to pursue your hobbies? You can have both by joining Empire Justice Center as a Supervising Staff Attorney or Supervising Senior Attorney for Consumer Rights! About Empire Justice Center Empire Justice Center is a diverse, highly respected statewide legal services organization that fights for marginalized low-income individuals and families across New York. We succeed through direct legal representation, high-impact litigation, legislative advocacy, and training the next generation of advocates. Our team is passionate, determined, and committed to justice for communities facing poverty, housing insecurity, immigration issues, domestic violence, disability discrimination, and civil rights violations in schools. What makes this role unique: You’ll lead our Education Debt Consumer Assistance Program (EDCAP) advising, representing, and advocating for student loan and education debt borrowers, provide advice and legal representation to clients, and supervise the Student Loan Paralegal. You’ll also enjoy: · True work-life Balance: A flexible and hybrid 35-hour full-time work week (true work-life balance)! · Loan Repayment Assistance: Eligible employees can pay off student loans using this program. · A comprehensive health insurance plan for you AND your family! · Additional benefits include: 13 paid holidays and office closure between Christmas Day and New Year's Day, generous vacation, sick, and personal time, group term life insurance, 403(b) with employer contributions (eligible after 12 months), and a $2,000 bilingual salary enhancement for qualifying employees. Requirements: · Travel to and work in the Albany or Rochester Telesca Center office is required as needed to meet client and organizational needs. o Hybrid. This position is eligible for a hybrid work request under the organizational policy. · Oversee and manage the student loan and education debt assistance program, ensuring compliance with program policies, procedures, and grant requirements (including grant reporting and meeting deliverables). · Serve as student loan and education debt subject matter expert, developing an in-depth knowledge of the law. · Provide advice and counsel to student loan borrowers. · Help student loan borrowers apply for relief through cancellation, forgiveness, or discharge programs. · Represent student debt borrowers in court and administrative proceedings at all stages of litigation, including but not limited to excellent research and written advocacy, discovery, witness preparation, representation in hearings and at trial, and settlement negotiations. · Lead and participate in student loan and education debt coalitions. · Provide legal education and substantive law training on education debt/student loan-related legal issues to the New York State legal community through CLEs, presentations, and other methods. · Provide comprehensive technical assistance to other attorneys, advocates, and grantees on complex cases and questions. · Undertake legislative and policy advocacy aimed at improving access to justice for those with student loans/education debt under the supervision of the Director of Policy and Communications. · Conduct outreach and engage in publicity to increase awareness of the EDCAP program. · Identify systemic issues for advocacy and opportunities for pursuing impact litigation. · Supervise the Student Loan Paralegal, any future student loan/education debt program employees, and other practice group members as needed. · Participate in the leadership of Empire Justice Center as a member of the management team. · Demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Must demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Working closely with your assigned supervisor and participating in regular supervision meetings, including work plan development and grant deliverable management. · Please note that all positions will supervise other practice group members if needed. · Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization. · Other duties as assigned by your supervisor and/or to meet the organization’s needs. Experience and Attributes: · Juris Doctorate Degree from an accredited US law school or international equivalent. · Admission to the New York State Bar and in good standing as a member of the NYS bar. · Minimum of 3 to 8 years of experience as an attorney. · Supervisory or management experience is required. · Excellent advocacy, written, and verbal communication skills. · Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary. · Strong leadership skills. · Litigation experience and/or experience in litigating in administrative hearings. · Knowledge of student loan work. · The ability to provide legal advice to clients who do not speak English via an interpreter. · Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications. · Must demonstrate strong analytical skills. · Ability to shift priorities while working in a fast-paced environment with multiple competing objectives. · Effective decision-making skills that balance overall organizational and leadership objectives with employee needs. · Effective interpersonal skills and the ability to cultivate partnerships. · Experience in working with diverse clientele, including those who have experienced poverty. · Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. · Proficiency utilizing Adobe and other document management systems, with the ability to schedule appointments, manage calendars, documents, and collaborative workflows. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at www.empirejustice.org. Please submit a complete application, including a resume, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If reasonable accommodations are needed, please contact our Human Resources and Compliance Manager at HRSupport@empirejustice.org. Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations. Salary The referenced pay range/scale represents this job's estimated minimum and maximum compensation. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by factors including, but not limited to, education, experience, qualifications, the individual's expertise, market data, and internal equity considerations. The salary range for a Supervising Staff Attorney with 3-6 years of experience is $91,659-$94,329. The salary range for a Supervising Senior Attorney with 7-8 years of experience is $104,700-$111,000.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering comprehensive case management services and coordinating integration of direct care and support services. As a part of our commitment to individualized person-centered care, Crisis Care Manager II takes an active part in devising post-discharge continuity of care plans. Our ultimate goal is to facilitate our guests' journey towards recovery, empowering them to lead self-directed lives and realize their full potential. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Services That Address Client Goals · Comprehensive Care Management, Care Coordination, Integration of Direct Care and Support Services, Assistance with Basic Needs, Continuity of Care Provides appropriate interventions based on guests' goals and documents guest progress. · Partners with guests in creating/pursuing individualized service plan goals which are based on guest-identified goals and objectives. The service plan is accessible and reflects patient and supports preferences (if applicable), education and support for self-management, self-help recovery, and other resources as appropriate. Maintains the safety of guests and the facility through regular environmental monitoring and crisis response. · Completes comprehensive guest assessments including mental health and substance use disorder assessments, risk assessments, health screenings, and crisis planning. · Collaborates with guests to build a psychiatric advanced directive, ensuring their wishes are known and can be followed in times of crisis. Conducts check-in and check-out activities and facilitates groups and activities. · Coordinates client services in an extensive community network; advocates for client’s mental health, chemical dependency, medical, financial, legal, social, career, housing and recreational services; coordinates transportation as needed. Provides outreach to guests to encourage participation and support. · Develops and maintains positive and effective relationships with landlords, community groups, referral sources and service agencies. · Participates in regular case reviews in order to track progress of care plan goals and initiate changes in the care plan as needed. · Maintains a body of knowledge regarding best/evidence-based practices and community centered resources; receives training/higher education to augment skill set. · Design and conduct a weekly group meeting tailored to address current guest needs. Applies a holistic approach to consider the entirety of the client's situation, providing well-rounded, comprehensive support. · Design and implement in-house guest enrichment activities tailored to foster peer connections and promote community integration. This aims to enhance the guest experience and encourage mutual support and social engagement. Clients are Supported Through Effectively Coordinated Functions · Coordinates activities and maintains appropriate schedules for location. · Collaborates with community agencies to identify resources. · The role involves actively connecting guests to pertinent community resources and coordinating with both new and existing healthcare providers. Individual enrichment skills also assists guests with securing basic needs like food, clothing, and housing. · Maintains organized resources within the facility. · Maintain an active Resource for others to utilize while assisting guests during crisis. · Facilitates various trainings, workshops, groups and activities, as needed. · Engage Guest in enrichment groups such as life skills, Community Resources, Conflict Resolution, and Self-Resiliency. · Provides outreach to clients. · Ensuring they receive continuous support post-discharge. Daily Living Skills · Assists in the daily operation of the residence (e.g., light housekeeping, cooking, food and supply purchasing, etc.). · Supervises and coaches clients in working toward functional skills necessary with independent living (i.e. cleaning, meal preparation, and safe and sanitary conditions within the group home/apartment, etc.) Safely Managed Medications · Provides supervision of clients in managing their medications. · Adheres to East House medication policies and procedures. · Medication documentation and supervision meets East House standards 100% of the time · No medication errors Documentation Standards Met · Maintains documentation to the standards defined by regulators, funders and East House policies and procedures · Meets documentation standards as evidenced by audits, chart reviews, and recertification reviews Other Duties · Follows all applicable policies, federal and state laws, and East House compliance standards. · Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. · Meets documentation standards as evidenced by audits, chart reviews, and recertification reviews · Demonstrated ability to assess, monitor and evaluate needs and progress in program. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Minimum Education/Experience • High School + 2-5 yrs. Exp; OR,, • Associates + 1-3 yrs. Exp; OR,, • Bachelors + 0-1 yr. Exp Licensure/Certifications • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs., • Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years., • Narcan training (required for OASAS licensed/funded programs) Other Skills/Knowledge/Experience • Effective written and oral communication skills, • Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers., • Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Intern, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Basic Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files. Physical Demands • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Ability to maintain emotional control under stressful situations. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you'll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission. You'll build relationships with clinical partners in your local community and provide much-needed resources to thousands of people struggling with their mental health. You'll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While this work can be challenging, we set the bar high knowing that every decision we make directly impacts our communities. In your role, you'll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers, with room for everyone to excel and grow in their careers. You'll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally. At Charlie Health, we believe in leading with our "why" and connecting with our purpose every day. Join us to find not only a career but a calling. Responsibilities • Develop and operationalize GTM strategy for efficient new market penetration, • Create, build, and manage relationships with referral sources across priority markets, • Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships, • Design strategies to better support and engage referral partners across different channels, • Deepen Charlie Health's penetration across existing partnerships, • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call, • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies, • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goalsRequirements, • Must be based in Rochester, NY, • Must be fluent in English, • You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus, • Experience working with or selling to healthcare organizations a plus, • Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners, • Ability to energize, advise & persuade senior corporate personnel, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, • Experience with Microsoft Office, Salesforce & Zoom is a plusBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Evening Triage Counselor is responsible for providing crisis counseling and responsive care for youth ages 12-21. The Counselor completes a comprehensive assessment that identifies immediate needs as well as longer term developmental and/or treatment needs. This position also provides crisis counseling for families, information dissemination and referral services, as needed. Schedule: Full time Monday- Friday 12p-8pm Responsibilities: • Triage/ assessment and intake, • Assessment of substance use/abuse, problem gambling and other risk factors, • Individual and family crisis counseling/crisis intervention, • Referral readiness and referral, • Youth advocacy, • Case management, • Community outreach and networking with other agencies/ providers, • Parent group facilitation (research/science based curricula) as needed, • Transportation of clients, when required Required Qualifications: • Bachelor's Degree in Human Service or related field AND 2 years' experience OR equivalent combination, • A valid driver's license Skills: • Counseling approaches and techniques, • Strong time management and multi-tasking skills, • Excellent literacy and communication skills, • Knowledge of community resources Pay Rate: $23 per hour The Center for Youth Provides Equal Employment Opportunities

Job Description Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs. OVERVIEW: In collaboration with the Greece Central School District, this position works with TogetherNow to operate a Neighborhood Navigation Center to serve GCSD families before, during, and after school hours. Using MyWayFinder software and grant funded programs, this position provides person-centered support and services to community members in order to help them achieve their goals. Note: 37.5 hours/week (must have 1-2 evenings available weekly, as needed), 2026-2027 school year including summer 2026. ESSENTIAL FUNCTIONS AND EXAMPLES OF DUTIES: • Work in collaboration with the District Director of Community Schools, District Social Workers, outside organizations, school administration and other school mental health staff as needed to support families that participate at the Neighborhood Navigation Center, • Report directly to and meet weekly with the NNC Supervisor, • Meet with the District Community Schools Team monthly to support Community Schools Strategy, • Organize, direct, and lead outreach events and opportunities to build relationships with GCSD students and families, • Act compassionately and quickly in response to families in crisis, which may include homelessness, domestic violence, food insecurity, etc., • Become an active participant in school and community activities and events to build relationships, • Help GCSD community members identify and successfully navigate community resources and services across health, human services, education, and government sectors that are necessary to reach self-defined goals and improve their overall well-being and stability, • Maintain regular client contact, • Facilitate, manage and monitor the mission, vision and responsibilities of the Community Cares Initiative, • Report and present on progress and outcomes of the Community Cares Initiative, • Advocate for clients, provide emotional support, and support self-advocacy skills when appropriate, • Execute other tasks as assigned by the NNC Supervisor, • Participation in individual supervision and all mandated meetings and trainings Required Qualifications: • High School Diploma/ GED OR OR equivalent combination of education and experience Associate's Degree preferred, • A valid driver's license and a driving record acceptable to our insurance carrier, • Regular access to a motor vehicle, • Automobile insurance at the level of $100,000 per person/ $300,000 per accident Bodily Injury and $ 50,000 Property Damage Skills: • Excellent organization skills, • Time management kills, • Excellent communication skills Pay Rate: $20- $22 per hour The Center for Youth Provides Equal Employment Opportunities

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The HR Business Partner performs a mix of transactional, administrative, and strategic work to support the continuous improvement, advancement, and execution of East House's talent management priorities across a complex, multi-program organization. This role operates in alignment with East House's values of Humanistic, Optimistic, Progressive, Integrity, and Collaboration, ensuring that every interaction with employees and leaders reflects genuine care, forward-thinking problem-solving, ethical practice, and true partnership. The HR Business Partner partners with internal stakeholders of assigned programs, departments, and teams to provide consultative and collaborative human resources support and technical assistance across workforce planning, staffing and pipeline development, performance management, professional development, employee relations, compensation analysis, and the implementation of People and Culture best practices, including change and improvement initiatives, planning, and facilitation. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. Responsibilities Strategic Workforce Planning & HR Consultation • Partners with program and department leaders to develop workforce plans that align with East House's mission, values, and organizational priorities., • Evaluates current teams and identifies areas for improvement, including training, resources, organizational structure, and culture alignment., • Delivers proactive, quality HR services to leaders, employees, and teams that reflect the business objectives of the program/department and East House as a whole., • Analyzes trends and metrics in partnership with program/department leaders to develop solutions, programs, and policies. Provides guidance and input on business unit restructures, workforce planning, and succession planning. Talent Acquisition & Onboarding • Collaborates with hiring managers to develop position descriptions, ensuring content follows legal and regulatory requirements, and that scope, level, duties, qualifications, and requirements are essential to the role., • Ensures People and Culture strategies and priorities are reflected in recruitment and hiring practices., • Supports recruitment, hiring, and onboarding plans for assigned positions., • Coaches hiring managers on how to adopt best practices for talent acquisition., • Trains selection committees on effective interviewing and selection for adaptive and technical competencies., • Provides consultation on effective program/department onboarding to support inclusion and retention., • Coordinates onboarding for new hires and supports requests for promotions and transfers. Employee Relations & Performance Management • Works with employees and supervisors to address root causes of human resource and employee relations issues., • Supports managers and employees with questions, issues, or concerns, providing consultation and resolution strategies for the most optimal outcomes., • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention., • Manages employment termination and offboarding processes for assigned programs/departments, including exit surveys and interviews., • Ensures all involuntary separations are reviewed in compliance with regulations and best practices and supports managers with involuntary termination meetings. Compensation, Retention & Professional Development • Reviews and analyzes compensation and makes recommendations to managers and leadership to achieve and ensure pay equity., • Analyzes turnover trends and consults with leaders to develop strategies that support staff retention and career growth., • Consults with organizational leaders and managers to identify professional development opportunities and coordinate learning opportunities that support employees' personal, career, and organizational growth. Compliance & HR Policy Guidance • Provides HR policy and employment regulation guidance and interpretation., • Maintains current knowledge of federal, New York State, and local employment laws and practices, and applies regulatory and compliance requirements into practice., • Commits to the highest standards of confidentiality in the conduct of work, releasing no confidential information without expressed permission and approval per East House policy., • Support routine benefits administration and employee benefit inquiries. Culture of Engagement • Champions People and Culture activities, education, and awareness., • Supports and champions inclusion and equity efforts., • Participates in employee events, celebrations, and multi-cultural observances. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Competencies Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: Desired Qualifications Education Bachelor's degree from an accredited college or university, or equivalent education and work experience, required. A master's degree in Human Resources, Business Administration, or a related field (MHR, MLHR, MILR, MBA) is beneficial, but not required. An equivalent combination of education and relevant experience may be considered. Experience • Minimum of 5 years of Human Resources business partner or management experience performing or overseeing generalist HR responsibilities, including staffing/recruitment, compensation analysis/management, benefits administration, and leave management., • Licensure/Certification, • PHR, SPHR, SHRM-CP, and/or SHRM-SCP certification(s) desired., • Valid NYS driver's license and acceptable driving record required to travel for business. East House does not accept conditional status driver's licenses as acceptable to drive for business. Other Skills/Abilities • Current knowledge of federal, New York State, and local employment laws and practices, with the ability to apply regulation and employment compliance into practice., • Strong technology competence with administrator-level experience using HRIS/HRMS and other HR applications (including custom report generation), such as Paylocity, ADP Workforce Now, UKG/UltiPro, Ceridian, or similar systems. Experience implementing HRMS and/or HR technology modules is beneficial., • Advanced user of Human Resource Management Systems (HRMS); able to collect and retrieve employee information for data-driven planning and reporting., • Proven ability to prioritize tasks and organize workload to meet timelines., • Strong communication and interpersonal skills; highly adaptable and able to thrive in a fast-paced, matrixed environment., • Ability to engage, inspire, and influence at all levels of the organization; demonstrated ability to collaborate with a diverse group of colleagues and teams., • Aptitude for and interest in learning, including staying current on employment regulations, regulatory requirements, and new tools and technologies., • Proficiency in MS Office software products (Outlook, Word, Excel, and PowerPoint)., • Recognizes and values diversity, and understands how to create equitable and inclusive environments.

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Bilingual (Spanish) Service Coordinator is responsible for partnering with clients in recovery from mental illness, chemical dependency, and/or co-occurring conditions to identify, access, and maintain linkages with treatment, housing, rehabilitation, and community services. Working within a person-centered approach, the Service Coordinator assists individuals in maintaining stable housing and improving their overall quality of life while teaching independent living skills. Spanish language proficiency is an essential function of this position. Approximately 25% of the program's caseload consists of individuals whose primary language is Spanish. The ability to communicate directly in Spanish is essential to ensure accurate assessments, effective crisis intervention, meaningful home visits, service planning, funding coordination, and participation in social and community activities. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RESPONSIBILITIES • Partner with clients to develop individualized service plans based on client-identified goals, conducting assessments and service planning in English and Spanish to ensure clients fully understand their goals, services, and treatment options., • Coordinate and advocate for access to mental health, substance use, physical health, financial, and other community resources, providing direct communication and advocacy in Spanish with clients, families, providers, and community partners as needed., • Provide support in the community and in client homes, utilizing clinical knowledge and sound judgment., • Participate in case reviews and planning to ensure quality and stability of client services., • Support client access to housing, including landlord relations, lease retention, and financial assistance., • Assist clients with benefit applications, budgeting, and payee agency coordination., • Promote family well-being through school, recreation, and healthcare connections., • Provide medication support as required by the program., • Maintain documentation in accordance with funder and agency standards. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Competencies Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: Desired Qualifications Education • High School Diploma or equivalent and 4-6 years of human services experience, OR, • Associate degree and 2-4 years of experience, OR, • Bachelor’s degree in human services and 1-3 years of experience., • Experience, • Minimum of 1-3 years’ residential support or case management experience. Skills/Abilities • Professional fluency in spoken and written Spanish and English required., • Demonstrated ability to conduct assessments, provide crisis intervention, and communicate complex behavioral health information in Spanish., • Knowledge and experience supporting culturally diverse individuals with psychiatric or chemical dependency concerns., • Skills in counseling, crisis assessment and intervention, communication, and client monitoring., • Proficiency in Microsoft Word, basic computer literacy, and database usage., • Licenses/Certifications, • Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Awake Overnight Counselor provides alert, awake overnight supervision, monitoring the environment for safety and security, and supports the facility's operational needs to maintain a safe, clean, and recovery-focused environment. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Client Services and Goal Achievement: • Supervises clients in managing medications according to East House medication policies and procedures., • Properly logs medications and ensures documentation is consistent with medication changes., • Performs medication book audits as directed by immediate supervisor., • Monitors the environment regularly to ensure safety and security., • Responds immediately to crises and emergencies following East House policies., • Provides light housekeeping, stocks kitchen supplies, and performs basic clerical support tasks., • Prepares household supply inventories as directed., • Performs routine facility maintenance, including exterior maintenance such as clearing pathways., • Completes unit-specific overnight checklist items. Documentation and Reporting • Ensure all client interactions, service plans, and progress are documented accurately according to East House standards and regulatory requirements., • Provides regular updates and progress reports to supervisors and stakeholders regarding client status and goals. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Education • High School Diploma or GED; or, • Equivalent experience in lieu of education. Experience • Prior residential support or case management experience preferred. Other Skills/Abilities • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress., • Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job Description JOB SUMMARY The Program Director shall provide supervision and oversight of the Family Law Unit and staff consisting of supervisors, attorneys and legal assistants. FLU provides direct legal representation and Legal counseling to low-income community members and survivors of domestic violence, including Direct representation in Family Court and Supreme Court. In addition to supervision, the Program Director will provide representation and conduct community outreach, education, and training. The Program Director will be the liason for the Family Law grants, and attend meetings related to the various grants in addition to assigning cases under the grants. Program Operations & Administration • Provide daily supervision of the Family Law Program including, but not limited to, maintaining workflow, establishing and maintaining program procedures, preparing legal forms, making staff assignments, conducting staff meetings, and coordinating vacation schedules., • Coordinate Attorney Ex Parte expectations and schedules., • Provide oversight of the Uncontested Divorce Program and the Rochester-Monroe County Domestic Violence Consortium Coordinator., • Supervise the Assigned County Program documents, including invoices and billing., • Meet with other LASROC Directors and Supervisors, including management, to optimize unit performance., • Participate in budget reviews and planning and prepare budget and program forms as requested by the Civil Division Director. Client Services & Legal Representation • Maintain a minimal caseload, including Divorce and Family Offense cases, court appearances, and appeals. This allows the Director to remain informed of staff experiences in Court, including challenges and successes. Meet the standards described in the “Staff Attorney” job description., • Review cases for conflicts and eligibility, including financial eligibility., • In cooperation with the Civil Division Director, establish and maintain intake procedures. This includes coordinating with the intake team and receptionists regarding program guidelines, responding to requests for clarification regarding conflicts, and reviewing decisions with clients., • Meet with and coordinate delivery of services with other legal service providers and community agencies throughout Monroe, Ontario, Wayne, Orleans, and Genesee Counties. Grants, Reporting & Funding • Attend FLU grant meetings and work with the Finance and Grants teams to develop staff allocations and ensure grant deliverables are met by staff and sub-grantees., • Prepare grant program reports for funders or as requested by the Civil Division Director, including quarterly narrative reports for each grant., • Review monthly program statistics and prepare necessary reports in consultation with the Grants Director., • Participate in the preparation of funding proposals, Which may include some grant writing and program development. Supervisory Duties • Meet with and supervise supervisory staff consisting of supervising legal assistants, attorneys, and team coordinators to ensure the smooth operation of the unit., • Provide leadership and direction to direct reports, including recruitment, training, and performance management., • Set clear expectations, goals, and priorities for team members and monitor progress toward achieving them., • Delegate tasks and responsibilities effectively, balancing workload and ensuring optimal utilization of team resources., • Foster a collaborative and inclusive team environment that encourages open communication, idea sharing, and teamwork., • Mentor and coach team members to enhance their skills, knowledge, and career growth within the organization., • Lead by example, demonstrating professionalism, integrity, and commitment to the organization’s values and culture., • Handle escalated issues or conflicts within the team, providing guidance and facilitating timely resolution., • Conduct regular one-on-one meetings with direct reports to provide feedback, support professional development, and address performance concerns., • Conduct performance reviews and liaise with Human Resources regarding employee coaching, disciplinary matters, and Performance Improvement Plans., • Review and approve employee timecards and manage time off requests to ensure adequate program coverage., • Participate in the hiring process for all program staff and provide onboarding and training to new employees., • Prepare, implement, and maintain a training program for Family Law Program staff. EDUCATION, KNOWLEDGE, SKILLS & ABILITIES • Juris Doctor., • Admission to the New York Bar with a minimum of 5 years., • Previous experience in management or as a practicing attorney., • High level of initiative, independence, and organization., • Excellent written and verbal communication skills required., • Excellent skill in legal research., • Excellent negotiating ability., • Ability to think and speak quickly and accurately., • Respect and consideration towards our clients., • Possess strong PC skills to include Word and Excel, Teams, • Ability to use Legal Server with expertise, • Commitment to social justice and a passion for serving underprivileged communities. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Extended periods of sitting at a desk or workstation while performing administrative tasks., • Regular use of computers and other office equipment, requiring manual dexterity and visual concentration., • Occasionally required to lift and/or move up to 10 pounds., • Mobility within the office environment to attend meetings, training sessions, or other events., • Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email., • Office-based environment with standard office equipment and ergonomic furniture., • Exposure to typical office noises such as phone calls, conversations, and office equipment operation., • Work will be performed in an in-office environment., • Occasional travel may be required for attending training sessions, conferences, or other related events. BENEFITS • Hybrid work schedule, • Public Service Loan Forgiveness qualifying employer, • Employer contributions toward health and dental insurance plans, • Up to:, • 15 days of vacation to start (More based on experience), • 96 hours of sick leave, • 48 hours of personal time, • 14 paid holidays a year, • $600 per year internet stipend, • 3% match on the 401(k) or Roth 401(k) plan of your choice, • $3,000 salary differential for being proficient in a program-relevant language, • Employer contribution to HSA or FSA, • Paid Parking, • Paid lunch hour, • Professional development opportunities, • Employee Assistance Program The Legal Aid Society of Rochester, NY, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description JOB SUMMARY To provide legal representation and counsel to low and middle-income litigants in housing and consumer law matters in Monroe, Ontario, and surrounding counties. In addition, the staff attorney will provide community outreach, education, and training to our community partners. ESSENTIAL FUNCTIONS • Provide legal counsel and representation in housing and consumer law proceedings, including all stages of litigation., • Draft, review, and file pleadings, motions, and other legal documents., • Conduct in-person client interviews and gather relevant facts for case development., • Conduct discovery, investigations, and legal research as required for case preparation., • Represent clients at court appearances, hearings, conferences, and related proceedings., • Consult and negotiate with opposing counsel and other parties to achieve favorable client outcomes., • Represent clients in post-dispositional proceedings, including appeals, settlement of orders and records, and related matters., • Provide legal counsel and guidance to first-time homebuyers and homeowners at risk of foreclosure., • Collaborate with and review the work of assigned support staff as needed., • Maintain accurate, complete, and timely documentation of all client contacts and case activity in LegalServer or other case management systems., • Stay current on relevant legislative changes, case law, regulations, and best practices; participate in continuing legal education (CLE) training., • Participate in community outreach, education, and training related to housing issues and organizational programs., • Provide information about legal rights and agency services to community partners and stakeholders., • Travel across multiple counties as required to represent clients and attend court proceedings or related meetings., • Participate in office-wide functions, including staff meetings, trainings, and organizational initiatives., • Provide legal support to other programs within the organization as needed. EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES • Juris Doctor (JD) required. Proficiency with computer systems, including Microsoft Word and Excel; experience with case management systems preferred., • Strong legal research, writing, and analytical skills., • High level of initiative, independence, and organizational skills., • Ability to manage a high-volume caseload and work both independently and collaboratively., • Ability to collaborate effectively with colleagues, court personnel, and community partners., • Commitment to social justice and a passion for serving underprivileged communities, • Access to reliable transportation and willingness to travel across multiple counties., • Demonstrated ability to work respectfully, empathetically, and with a trauma-informed lens to serve our diverse client population., • Excellent verbal and written communication skills with the ability to articulate ideas clearly and effectively., • Strong negotiating and litigation skills with the ability to advocate effectively in court., • Proficiency with Microsoft Teams, Zoom, and other online meeting platforms., • Admission to the New York State Bar required; candidates who have received their JD and qualify for a judicial practice order may also be considered. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Extended periods of sitting at a desk or workstation while performing administrative tasks., • Regular use of computers and other office equipment, requiring manual dexterity and visual concentration., • Occasionally required to lift and/or move up to 10 pounds., • Mobility within the office environment to attend meetings, training sessions, or other events., • Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email., • Office-based environment with standard office equipment and ergonomic furniture., • Exposure to typical office noises such as phone calls, conversations, and office equipment operation., • Work will be performed in an in-office environment., • Occasional travel may be required for attending training sessions, conferences, or other related events. Benefits: • Hybrid Work schedule, • Paid Lunch Hour, • Employer contributions toward health and dental insurance plans, • Up to:, • 15 days of vacation to start (based on experience), • 96 hours of sick leave, • 48 hours of personal time, • 14 paid holidays a year, • $600 per year internet stipend, • 3% match on the 401(k) or Roth 401(k) plan of your choice, • Language differential for being proficient in a program-relevant language, • Professional development opportunities, • Public Service Loan Forgiveness qualifying employer The Legal Aid Society of Rochester, NY, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: We are Hiring! Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences. If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special. Employment Type: Full-Time Schedule: M-F, 8 am - 4 pm (beginning 10/26) Salary: $18.50 Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Qualifications Education: Associates degree in business, accounting, finance or other related area. Credentials: First Aid and CPR within 90 days after hire and recertified every two years as needed. Experience: 1 year experience in working within program guidelines. Strong verbal, written and telephone communication skills, ability to multi-task and attention to detail are required. About the role Under general direction, is responsible for eligibility determination for the federally funded Heating Energy Assistance Program. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Key Responsibilities • Performs Evaluation eligibility and applications services to applicants for HEAP., • Interviews clients either in person or by phone to obtain housing, demographic and income information., • Assists individuals in providing required documentation and evidence of income in order to conduct an accurate eligibility determination., • Responds to heating and utility emergency situations., • Performs data-entry functions., • Assists with Outreach and Publicity for the program in partnership with DHS., • Assists in promoting the HEAP program to various community organizations and coalitions., • Collaborates with team members to ensure tidiness of the office. Responsible for following COVID guidelines, including PPE, sanitization and upkeep of work area., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Town Square Health Patient Engagement Coordinator Location: Rochester, NY Reports to: Outreach and Education Manager About Town Square Health Town Square Health is reimagining what healthcare can be. We’re building a first-of-its-kind value-based care model with a singular mission: to set the gold standard for how Americans experience healthcare. Our primary care locations serve Medicare-eligible patients, and we’re growing fast, with expansion into multiple markets on the horizon. If you’re bold, collaborative, and driven to make a real difference in people’s lives, we’d love to have you on our team! The Opportunity This is not a traditional coordinator role. As a Patient Engagement Coordinator, you’ll be one of the first faces and voices of Town Square Health, meeting prospective patients in the community, following up with warmth and consistency, and making sure that the path from “I’m interested” to “I have an appointment” is as smooth as possible. You’ll play a meaningful role in building our patient panel from the ground up, and your work will directly shape how people in the Rochester community experience us for the very first time. The right person for this role brings genuine enthusiasm for connecting with people, a natural instinct for hospitality, and the follow-through to make sure no one falls through the cracks. Experience in healthcare is helpful, but a deep commitment to customer service and a passion for serving older adults will take you far here. You’ll have the opportunity to: • Be a trusted first point of contact for Medicare-eligible patients and their families, • Represent Town Square Health in the Rochester community at outreach events and health fairs, • Help shape what a welcoming, patient-centered experience looks like as we grow, • Work alongside a collaborative team that is genuinely invested in doing healthcare differently What You’ll Do You’ll split your time between the clinic and the community by following up with prospective patients, supporting appointment scheduling, representing Town Square Health at outreach events, and greeting patients when they arrive. No two days will look exactly the same, and that’s part of what makes this role exciting. Patient Engagement & Recruitment • Monitor inbound prospective patient inquiries daily and ensure timely, warm follow-up by phone and email, • Guide prospective patients through the process of scheduling their first appointment, answering questions and removing barriers along the way, • Maintain accurate, up-to-date notes and tracking on the status of all prospective patient inquiries, • Greet patients when they arrive and provide an exceptional, welcoming experience from the moment they walk in, • Collaborate with the Outreach and Education Manager, Director of Growth Marketing, and RN Practice Manager on patient engagement and recruitment strategies Community Outreach & Events • Attend community events as a representative of Town Square Health, engaging aging adults and caregivers to share information about our services and schedule appointments, • Prepare outreach materials and logistics in advance of events in partnership with the Outreach and Education Manager and Director of Growth Marketing, • Bring energy, professionalism, and genuine hospitality to every community interaction Who You Are You’re a natural connector. You’re the kind of person who makes others feel at ease, follows through without being asked, and takes real pride in delivering a great experience. You don’t need a background in healthcare, but you do need a genuine interest in serving older adults and the patience and empathy that comes with it. You’re organized enough to juggle multiple inquiries at once, adaptable enough to represent the organization confidently in the community, and grounded enough to bring warmth and consistency even on a busy day. Most importantly, you believe healthcare can be better, and you want to be part of the team proving it. Qualifications • High school diploma, GED, or equivalent, • 1–3 years of experience in a customer service, hospitality, or community outreach role, • Excellent communication skills and a natural ability to connect with people across backgrounds and ages, • Strong task management and follow-through; comfortable managing multiple inquiries at once, • Ability to work occasional evening and weekend hours for community events, • Reliable transportation for community outreach events, • Experience working in a healthcare setting is a plus, not a requirement, • Experience with phone-based customer service is a plus, • Mission-driven, collaborative mindset and a passion for improving access to high-quality primary care What We Offer • Hourly rate of $20-22/hr, • Comprehensive benefits package (medical, dental, vision, 401K), • Consistent schedule with clarity on expectations around evening and weekend availability, • Opportunity to build something from the ground up, • Direct impact on how patients experience Town Square Health for the very first time, • Collaborative, mission-driven team Equal Opportunity Employer Town Square Health is proud to be an equal opportunity employer. We believe that diverse perspectives and backgrounds make our team stronger and our mission more powerful. We welcome and encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. At Town Square Health, everyone belongs. Powered by JazzHR lqlDm8MV61

Job DescriptionDescription: Supervising Staff Attorney or Supervising Senior Attorney, Consumer Rights (Hybrid) Albany or ROC – Telesca Center Do you want an impactful career AND quality time with your family or to pursue your hobbies? You can have both by joining Empire Justice Center as a Supervising Staff Attorney or Supervising Senior Attorney for Consumer Rights! About Empire Justice Center Empire Justice Center is a diverse, highly respected statewide legal services organization that fights for marginalized low-income individuals and families across New York. We succeed through direct legal representation, high-impact litigation, legislative advocacy, and training the next generation of advocates. Our team is passionate, determined, and committed to justice for communities facing poverty, housing insecurity, immigration issues, domestic violence, disability discrimination, and civil rights violations in schools. What makes this role unique: You’ll lead our Education Debt Consumer Assistance Program (EDCAP) advising, representing, and advocating for student loan and education debt borrowers, provide advice and legal representation to clients, and supervise the Student Loan Paralegal. You’ll also enjoy: · True work-life Balance: A flexible and hybrid 35-hour full-time work week (true work-life balance)! · Loan Repayment Assistance: Eligible employees can pay off student loans using this program. · A comprehensive health insurance plan for you AND your family! · Additional benefits include: 13 paid holidays and office closure between Christmas Day and New Year's Day, generous vacation, sick, and personal time, group term life insurance, 403(b) with employer contributions (eligible after 12 months), and a $2,000 bilingual salary enhancement for qualifying employees. Requirements: · Travel to and work in the Albany or Rochester Telesca Center office is required as needed to meet client and organizational needs. o Hybrid. This position is eligible for a hybrid work request under the organizational policy. · Oversee and manage the student loan and education debt assistance program, ensuring compliance with program policies, procedures, and grant requirements (including grant reporting and meeting deliverables). · Serve as student loan and education debt subject matter expert, developing an in-depth knowledge of the law. · Provide advice and counsel to student loan borrowers. · Help student loan borrowers apply for relief through cancellation, forgiveness, or discharge programs. · Represent student debt borrowers in court and administrative proceedings at all stages of litigation, including but not limited to excellent research and written advocacy, discovery, witness preparation, representation in hearings and at trial, and settlement negotiations. · Lead and participate in student loan and education debt coalitions. · Provide legal education and substantive law training on education debt/student loan-related legal issues to the New York State legal community through CLEs, presentations, and other methods. · Provide comprehensive technical assistance to other attorneys, advocates, and grantees on complex cases and questions. · Undertake legislative and policy advocacy aimed at improving access to justice for those with student loans/education debt under the supervision of the Director of Policy and Communications. · Conduct outreach and engage in publicity to increase awareness of the EDCAP program. · Identify systemic issues for advocacy and opportunities for pursuing impact litigation. · Supervise the Student Loan Paralegal, any future student loan/education debt program employees, and other practice group members as needed. · Participate in the leadership of Empire Justice Center as a member of the management team. · Demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Must demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Working closely with your assigned supervisor and participating in regular supervision meetings, including work plan development and grant deliverable management. · Please note that all positions will supervise other practice group members if needed. · Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization. · Other duties as assigned by your supervisor and/or to meet the organization’s needs. Experience and Attributes: · Juris Doctorate Degree from an accredited US law school or international equivalent. · Admission to the New York State Bar and in good standing as a member of the NYS bar. · Minimum of 3 to 8 years of experience as an attorney. · Supervisory or management experience is required. · Excellent advocacy, written, and verbal communication skills. · Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary. · Strong leadership skills. · Litigation experience and/or experience in litigating in administrative hearings. · Knowledge of student loan work. · The ability to provide legal advice to clients who do not speak English via an interpreter. · Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications. · Must demonstrate strong analytical skills. · Ability to shift priorities while working in a fast-paced environment with multiple competing objectives. · Effective decision-making skills that balance overall organizational and leadership objectives with employee needs. · Effective interpersonal skills and the ability to cultivate partnerships. · Experience in working with diverse clientele, including those who have experienced poverty. · Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. · Proficiency utilizing Adobe and other document management systems, with the ability to schedule appointments, manage calendars, documents, and collaborative workflows. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at www.empirejustice.org. Please submit a complete application, including a resume, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If reasonable accommodations are needed, please contact our Human Resources and Compliance Manager at HRSupport@empirejustice.org. Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations. Salary The referenced pay range/scale represents this job's estimated minimum and maximum compensation. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by factors including, but not limited to, education, experience, qualifications, the individual's expertise, market data, and internal equity considerations. The salary range for a Supervising Staff Attorney with 3-6 years of experience is $91,659-$94,329. The salary range for a Supervising Senior Attorney with 7-8 years of experience is $104,700-$111,000.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Peer Mentor provides peer support, advocacy, and recovery education to individuals in residential and supported living environments. This role promotes empowerment, fosters hope, and supports individuals in achieving their recovery and community integration goals. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. Responsibilities • Assists clients in articulating goals for recovery and determining steps and resources needed to achieve them., • Identifies barriers to community integration and provides appropriate interventions aligned with client recovery goals., • Maintains communication with program staff regarding client concerns and progress., • Coordinates and schedules recovery-based activities, trainings, and groups., • Collaborates with community agencies to gather and maintain relevant resources., • Provides outreach and support to clients in the community., • Promotes client use of community resources through modeling and education., • Assists clients in developing self-advocacy and empowerment skills., • Maintains documentation per East House policies and funder standards., • Occasional transportation of clients in a vehicle as large as a 15-passenger van is also required of the position. Other Duties • Follows all applicable policies, federal and state laws, and East House compliance standards., • Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office and/or residential environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Requirements: Qualifications Required Education & Experience • Must be a past or present consumer of mental health and/or substance use services, • Minimum of 50 hours of relevant peer training from community agency., • High school diploma or GED required with 2-4 years’ previous experience in a Peer role preferred. Licensure/Certifications • Peer Certification preferred (provisional and/or permanent)., • If not currently certified, must obtain Peer certification within 18 months of hire., • For HCBS Peer a provisional and/or permanent peer certification is required., • NYS motor vehicle license, safe driving record and availability of personal vehicle required. Other Skills/Knowledge/Experience • Ability to appropriately share personal experiences to support client recovery and wellness., • Strong organizational, communication, and interpersonal skills., • Ability to work independently and with diverse populations., • Basic computer literacy including email, internet use, and document editing., • Proficiency in Microsoft Word and ability to create documents, tables, and charts., • Knowledge of person-centered practices.

Job Description Salary $18.00 - $22.00/hr Employment Full Time, 40 hours per week, Monday through Friday Purpose: To provide patient-centered, high quality care management services in a timely manner to clients with complex chronic conditions by navigating systems such as primary medical, specialty and behavioral health care, as well as social services. Key Functions: • Provides comprehensive care management services including: outreach and engagement; assessment/reassessment; development and implementation of initial and revised individualized care plans; consult with primary care physician, and other care provider(s); identify crisis intervention plan ., • Provides care coordination and health promotion including: collaborate with service providers and health plans to obtain medically necessary care, share crisis intervention(s) and emergency info; linkage to services to support care and treatment goals/plans; patient education ; self-help recovery and self- management; case reviews; advocate for services and assist with scheduling; collaborate with providers to ensure service delivery; monitor, support, accompany (as indicated) patient to/with scheduled appointments; crisis intervention ., • Provides comprehensive transitional care including: follow up on notice of ER/hospital/residential/rehab setting admission and discharge; facilitate discharge planning with ER/hospital/residential/rehab setting staff to a safe location with care needs in place; notify service providers of admission/discharge and follow appointment needs; link with community supports; post discharge follow up., • Provide member and family support including: care planning with patient/family; patient/family consultation and education around health care needs; patient/family meetings; patient/family referral to peer supports, support groups, social services and other programs as indicated; collaborate with community providers to support service utilization based on patient/family need., • Provide referral to community and social support services including: identifying and linking to community supports as needed; assure and assist with access to medical, behavioral health, substance abuse and other community based services as needed., • Timely and comprehensive completion of documentation including notes, assessments, tracking tools, etc., • Adhere to Company policies and procedures to include being aware of the importance of Corporate Compliance Policies and the Code of Conduct. Staff is responsible for maintaining required certifications and licenses., • Attends necessary trainings and inservices, participates in department and agency meetings as required., • Performs other related duties as assigned by supervisor/director. Education, Experience, Skills and/or Licensing/Certification Required: • An Associate’s degree in Human Services field AND 2 years of related experience OR Bachelor’s degree AND 1 year of related experience in public or community health serving low income and culturally diverse populations., • Computer literacy required., • Valid New York State driver’s license with approved driving record and access to a reliable vehicle with proof of insurance for vehicle is required. Supervisory Responsibility: None Values: Demonstrates the organization’s values Customer Service Communications Continuous Improvement Collaboration/Teamwork Accountability What we offer: Affordable Medical / Dental / Vision Insurance Paid Time Off (PTO) 9 Paid Holidays Matching 403B Retirement Plan Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection Employer Paid Health Reimbursement Arrangement (HRA) Employer paid Life Insurance, Short-term and Long-term Disability Insurance Tuition Reimbursement Apply: www.rochesterrehab.org/careers Interested internal applicants are invited to submit an internal application form to Sandra Creamer, Human Resources Generalist, Rochester Rehabilitation. Closing Date: until filled Posted 7/07/25 The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Job DescriptionDescription: Position Summary: The Admissions Professional Nurse serves as the clinical expert within the Admissions Department and works collaboratively with Admissions Coordinators to evaluate referrals, facilitate admissions, and support census development. This role is responsible for the clinical review of hospital and community referrals, assessment of resident care needs, coordination with referral sources, and communication with interdisciplinary teams to ensure safe and appropriate admissions. The Admissions Professional Nurse provides clinical guidance throughout the admissions process, assists families in understanding levels of care and services, and promotes positive relationships with hospitals, physicians, care managers, and community partners. This position plays a key role in maintaining census, supporting payer mix goals, and ensuring smooth transitions into St. John's Home. Qualifications & Education Required: • Current New York State Registered Nurse (RN) or Licensed Practical Nurse (LPN) license required., • Associate's Degree in Nursing required; Bachelor's Degree in Nursing preferred., • Minimum three (3) years of clinical nursing experience required., • Experience in skilled nursing, long-term care, subacute rehabilitation, case management, discharge planning, admissions, or care coordination preferred., • Knowledge of Medicare, Medicaid, managed care plans, and insurance authorization processes preferred., • Demonstrated ability to review medical records and assess appropriateness for skilled nursing and rehabilitation admissions., • Strong communication, organizational, and relationship-building skills., • Proficiency with electronic medical records and admission management systems. Core Organizational Competencies: • St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues., • Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others., • Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends., • Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities., • Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments., • Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care., • Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner., • Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor. Position Competencies: • Clinical assessment and critical thinking., • Professional communication and customer service skills., • Relationship management with referral sources and healthcare partners., • Compassion and empathy when interacting with residents and families., • Cultural sensitivity and respect for diversity., • HIPAA compliance and confidentiality., • Ability to work independently and collaboratively., • Strong attention to detail and accuracy. Position Responsibilities: • Conduct comprehensive clinical reviews of hospital and community referrals to determine admission appropriateness., • Review medical records, diagnoses, medications, therapies, and care requirements to assess the facility's ability to meet prospective residents' needs., • Collaborate with Admissions Coordinators throughout the admissions process., • Communicate with hospital discharge planners, case managers, physicians, and other referral partners regarding referral status and clinical needs., • Participate in hospital visits, referral outreach, and relationship-building activities as appropriate., • Assist prospective residents and families in understanding levels of care, services, and admission requirements., • Work with insurance providers, managed care organizations, Medicare, and Medicaid to facilitate authorizations and admissions., • Coordinate with nursing leadership, rehabilitation services, social work, and other departments to ensure admission readiness., • Provide timely communication regarding pending admissions, transfers, and readmissions., • Support bed management and census growth initiatives through effective referral management., • Maintain accurate documentation and data entry related to referrals, admissions, and denials., • Assist with admission paperwork and admission-day processes as needed., • Foster strong collaborative relationships with healthcare partners and community organizations., • Participate in departmental quality improvement and performance initiatives., • Perform other duties as assigned Requirements: Physical Requirements: • Frequent sitting, standing, walking, and computer use, • Ability to communicate effectively with residents, families, referral sources, and team members, • Ability to perform the essential functions of the position with or without reasonable accommodation Exposure to Conditions: • May be exposed to infectious diseases. May be exposed to physical aggression.

Job DescriptionAbout Us: At Total Life, we’re on a mission to support healthier aging and address mental health challenges by making high-quality, affordable emotional support services accessible to all older adults. As a behavioral health organization dedicated to older adult care, we use evidence-based practices to help clients live emotionally healthy, connected, and fulfilling lives. About This Opportunity: We’re growing our in-person care team and seeking a Clinical Social Worker or Licensed Therapist to represent Total Life in the community. This unique role blends clinical practice and community engagement — you’ll provide direct support to older adults through wellness assessments and initial therapy sessions at our partner residential locations, helping connect them to ongoing care. You’ll serve as the compassionate, clinical face of Total Life in the field — bridging the gap between older adults and the emotional support they deserve. Primary Responsibilities: • Complete initial clinical sessions and develop recommendations for ongoing therapy or support, • Conduct in-person wellness assessments for older adults to evaluate emotional, cognitive, and social well-being, • Represent Total Life in the community and serve as the local point of contact for clients, caregivers, and partners, • Collaborate with our virtual therapy team to ensure smooth transitions into ongoing care, • Maintain accurate and timely clinical documentation, • Participate in team meetings and contribute to improving our community-based programs Requirements Our Requirements • Active LCSW, LMFT, LPC, or LMHC license in New York, • Must be fully licensed and able to perform without supervision, • Strong background in evidence-based modalities, • Comfortable meeting clients in community or residential settings, • Proof of professional liability insurance ($1M/$3M coverage) or willingness to obtain prior to hire, • Active NPI number, • Must be able to pass a criminal background check, • Reliable transportation and ability to travel locally to meet clients Even if you don’t meet every listed qualification, we encourage you to apply. We’re eager to connect with passionate clinicians who are dedicated to making a meaningful impact. Both recent graduates and experienced professionals are welcome. What Will Set You Apart • Experience working with older adults or in geriatric mental health., • Strong interpersonal and communication skills with a compassionate, patient-centered approach., • Bilingual in English/Spanish is a plus Benefits Benefits & Compensation • $70-$100/hr, plus mileage reimbursement, • Flexible part-time or full-time scheduling opportunities, • Supportive clinical and administrative team, • Opportunities for professional growth, leadership, and meaningful impact within a mission-driven organization Schedule • Flexible availability (weekday or weekend options)How to Apply Please attach your resume and a brief note about your interest in supporting healthier aging in your community. We look forward to meeting passionate clinicians ready to make a difference. Our Commitment: Total Life is proud to be an equal opportunity employer. We value diversity, inclusion, and respect, ensuring a workplace free from discrimination and harassment.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Financial Case Manager assists clients in establishing and maintaining eligibility for financial and medical assistance and provides education about benefit entitlements and money management. This position also supports OASAS-licensed program clients in linking to needed community services while ensuring funding is secured and maintained for agency services. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. Responsibilities • Assesses clients’ needs and assists in obtaining and maintaining financial and medical benefits., • Educates clients on benefit entitlements and money management skills, tailored to individual capability., • Assists clients in establishing Social Security Representative Payeeships when appropriate., • Coordinates funding efforts with the Admissions team, Finance, and program staff to ensure timely service initiation., • Develops and manages sliding scale or repayment agreements as needed and follows up on balances., • Assists OASAS program clients in accessing housing, legal support, healthcare, and other services., • Maintains documentation to meet regulatory, funder, and agency standards. Other Duties • Follows all applicable policies, federal and state laws, and East House compliance standards., • Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Qualifications Required Education & Experience • High school diploma or GED required and 4 years of paid human services experience, • Bachelor's degree in a human service-related field with 2 years of experience. Other Skills/Knowledge/Experience • Knowledge of community resources including Social Security, public assistance, and Medicaid., • Effective written and oral communication skills., • Ability to work cooperatively with culturally diverse clients, staff, and service providers., • Basic proficiency in Microsoft Word and Excel., • Basic computer literacy for email use, internet research, and simple document formatting., • Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns Working Conditions/Work Environment Traditional office and/or residential environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionDescription: East House is a dedicated nonprofit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support, and community outreach, to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Director of OASAS Residential Services is responsible for planning, developing, and implementing coordinated and comprehensive services that improve the quality of life for program participants. This position oversees East House’s OASAS residential programs, ensures overall program functioning, supervises assigned personnel, and supports evidence-based, therapeutic programming. The Director also contributes to strategic direction, ensures compliance with OASAS and other applicable regulations, and fosters a positive, values-based work environment. In compliance with New York State’s Pay Transparency Law, the salary range for this position is listed above. East House considers factors such as the scope and responsibilities of the position, the candidate’s work experience, education and training, key skills, internal peer equity, and market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer is contingent upon satisfactory results, as determined by Human Resources. RESPONSIBILITIES • Develops and implements person-centered services aligned with best practices and individualized recovery goals., • Provides clinical and administrative oversight and participates in case reviews to ensure service quality and effectiveness., • Ensures programs operate in compliance with OASAS regulations, Medicaid requirements, certification standards, funding requirements, and East House policies., • Ensures staff are appropriately trained in evidence-based practices and continuous quality improvement., • Promotes a positive and inclusive work culture that supports staff development, accountability, and high performance., • Supervises, mentors, and evaluates direct reports and provides consultation to program managers regarding staffing and operational decisions., • Implements and monitors staff performance expectations and improvement plans., • Ensures maximum occupancy, utilization, and integration of services and assesses program performance using established benchmarks., • Oversees budgeting, resource utilization, and operational efficiency within assigned programs., • Manages crisis and behavioral risk situations and maintains appropriate staffing and safe program environments., • Represents East House in community collaborations and supports the development or redesign of services to meet emerging needs., • Supports strategic agency initiatives and serves on leadership teams as assigned. OTHER DUTIES • Follows all applicable policies, federal and state laws, and East House compliance standards., • Collaborates with the Office of Ethics, Compliance & Quality to address noncompliance and document corrective actions. REASONABLE ACCOMMODATION East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York State Human Rights Law, and other applicable laws. If you need a reasonable accommodation during any part of the application or hiring process, please contact the Human Resources Office at 585-238-4800 or HRTeam@easthouse.org. Requests will be reviewed on a case-by-case basis. EQUAL EMPLOYMENT OPPORTUNITY East House provides equal employment opportunities to all qualified individuals and does not discriminate based on race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status, disability, or any other status protected by law. Requirements: Candidates must meet one of the following requirements: • Advanced CASAC credential with three to five years of supervisory experience; or, • Current LMSW or LMHC license with three to five years of supervisory experience and experience working in substance use treatment or recovery services. Additional Requirements • Experience working within behavioral healthcare systems, particularly OASAS-regulated residential programs., • Strong leadership, program evaluation, quality assurance, budgeting, and resource management skills., • Ability to communicate effectively with individuals from diverse backgrounds and collaborate successfully with staff, leadership, and community partners., • Intermediate computer literacy, including proficiency in Microsoft Word and Excel., • Experience working with multiple electronic database systems., • Valid New York State driver’s license, safe driving record, and access to a personal vehicle for work-related travel.

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Community Living Skills (CLS) Coach provides education, training, and support to residential clients to help them maintain the most independent community living possible. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Services That Address Client Goals • Partner with each client on caseload to pursue Service Plan goals through coaching, teaching, and counseling., • Collaborate with other East House staff, Regional Planning Consortium (RPC), and housing providers to coordinate services., • Manage assigned caseload efficiently to maintain accessibility to each client., • Maintain familiarity with all clients through participation in Case Reviews and communication systems., • Address client needs during on-duty shifts., • Assist clients with funding and financial matters. Health and Safety • Teach, support, and assist clients with daily upkeep (light housekeeping, cooking, shopping)., • Assist clients in maintaining clean, safe, and sanitary living conditions., • Support clients in attending medical and therapy appointments; communicate outcomes to appropriate providers. Safely Managed Medications (as designated) • Supervise clients in managing medications., • Adhere to East House medication policies and procedures. Documentation Standards • Maintain documentation according to standards set by regulators, funders, and East House policies. Other Duties: • Follow all applicable policies, federal and state laws, and East House compliance standards., • Collaborate with the Office of Ethics, Compliance & Quality to address non-compliance and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: CLS Coach • High School Diploma or GED with 1-2 years relevant experience; or, • Associate’s Degree and 1-year relevant experience; or, • Bachelor’s Degree with 0–1-year relevant experience. CLS Coach II • High School Diploma or GED with 4-5 years relevant experience; or, • Associate’s Degree and 3-4 years relevant experience; or, • Bachelor’s Degree with 2-3 years relevant experience. Other Skills/Abilities • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). Licenses/Certifications • Qualified Health Professional as defined by OMH Residential or OASAS Operating Regulations preferred, • Valid NYS driver's license in good standing with safe driving record and availability of personal vehicle for work COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job Description OVERVIEW: In addition to being responsible for all duties and activities assigned to Street Outreach Counselors, the Street Outreach Coordinator is tasked with scheduling the street outreach shifts, community mapping, training of interns and volunteers, facilitating the Safe Place program, providing supervision to youth peer outreach interns, and other leadership duties as assigned. This position will work "non-traditional" hours. The Coordinator is required to work several evenings per week and some weekends. This position is part of the agency's on-call rotation, requiring the Coordinator to be available to respond to crisis calls from various programs. This is a full-time position at 35 hours a week. ESSENTIAL FUNCTIONS AND EXAMPLE OF DUTIES: • Crisis Intervention, Case Management, Individual Counseling & Youth Advocacy, • Community Outreach to locations where youth are known to congregate, • Engage youth to offer services and referrals;, • Oversight of outreach, service delivery, utilization, and efficacy, including: data collection, outcome measurement, record keeping, community mapping, and report generation;, • Participates in agency on-call rotation;, • Coordinate the Safe Place Program, • Participation in community committees, coalitions, and task forces, as assigned;, • Training of new staff and youth peer interns; QUALIFICATIONS: A minimum of a Bachelor's degree in human services, education or a related field; and one-year experience or an equivalent combination of education, employment and life experience. In addition to the above, it is mandatory that candidates meet the following criteria prior to hire: • Authorization for the agency to obtain driving record information, • Proof of a satisfactory physical exam within the last 12 months including a PPD and annually thereafter., • A valid driver's license, • Regular access to a motor vehicle and automobile insurance at the level of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage The Center for Youth provides equal opportunities for employment.

Job Description The Part-Time Leasing Consultant will serve as the front-line sales professional at an assigned community and will be responsible for driving occupancy and revenue performance. This role requires a motivated closer who will provide a world-class experience to residents and thrives in a fast paced, team-based environment. Who You Are: • Our highest-performing Leasing Consultants don’t just meet goals. At our core, how we work matters just as much as what we achieve. In this role, success means living our standards every day:, • Build trust fast through consistent follow-up and clear communication, • Create standout experiences that turn tours into leases, • Take ownership of every lead, every follow-up, and every result, • Execute the basics flawlessly—speed, accuracy, and preparation, • Continuously improve and refine your sales approach What You’ll Do: Sales & Leasing • Convert leads into leases through phone, online, and in-person interactions, • Deliver high-impact tours that identify needs, create urgency, and close, • Proactively follow up and nurture leads to maximize conversion, • Maintain strong knowledge of pricing, availability, and competitors, • Achieve and exceed community leasing goals and occupancy targets, • Execute strategies that drive traffic, increase qualified leads, and maximize revenue, • Respond to leads quickly with a sales first mindset Resident Experience • Provide excellent customer service and serve as an example to your team as a representative of Peak & your community, • Build rapport quickly and tailor the experience to each prospect, • Support resident satisfaction to drive renewals and referrals Community Operations Support • Complete lease paperwork accurately and collect deposits, • Maintain CRM accuracy and prospect data, • Support office presentation and model readiness, • Assist in performance of annual turn process, • Maintain thorough product knowledge of the property and competition, • Assist with market serveys as needed, • Perform various administrative tasks, • Assist with all move out and move in events as well as collect deposits and/or fees associated with move in. What You’ll Need: • Sales or leasing experience (1+ year required), • Demonstrated success achieving sales, leasing, or conversion targets, • Experience using CRM systems such as Yardi, Entrata, RealPage, or similar, • Strong follow-up discipline with evidence of multi-touch outreach (calls, emails, texts), • Achieve high prospect satisfaction through timely follow-up and personalized tours, • Ability to work weekends and peak leasing hours What You’ll Get: • Commission-eligible role with strong earning potential, • Housing discounts (varies by community), • 401(k) match, • Growth and leadership development opportunities, • Wellness programs and team competitions, • Additional rewards and recognition *The anticipated pay range for this role is $16–$17 per hour, with final compensation determined based on experience, skills, and internal equity.

Job Description JOB DESCRIPTION Reporting to the Supervising Attorney, the Staff Attorney will assist in the development of the Immigration and Legal Services Program that offers full-scale holistic immigration representation to low-income refugees, asylees and other vulnerable immigrant populations. They will provide outreach, direct immigration legal services, pro se assistance, community information sessions, Know Your Rights presentations, and referrals to the refugee and immigrant populations of Western New York. This position will primarily operate out of Rochester, NY. The Staff Attorney must exemplify Journey’s End’s core values in their work. These values include intercultural responsiveness, integrity, person-centered, empowerment, and exemplary service. *Moving stipend negotiable PRIMARY RESPONSIBILITIES • Provide direct affirmative and defensive immigration legal representation to the immigrant populations of Western New York, including but not limited to asylum, removal defense, adjustment of status, complex naturalization, family reunification, family-based immigration, Temporary Protected Status, Special Immigrant Juvenile Status (SIJS), Violence Against Women Act (VAWA), employment authorization (work permits), humanitarian parole, and appeals., • Provide Know Your Rights trainings and other workshops throughout Western New York on relevant immigration topics determined by the immigrant community., • Develop, sustain, and grow meaningful partnerships with local community groups to organize, host, and conduct outreach for Know Your Rights trainings and other workshops., • Provide referrals to appropriate internal agency programs or partner agencies to meet law related and other needs of refugee and immigrant clients., • Conduct widespread community outreach, coordinate with partner agencies, and participate in all mandatory trainings., • Other duties as assigned. QUALIFICATIONS Applicants must: • Be admitted and remain in good standing of the bar of the highest court of any state in the country or U.S. territory, • Be able and willing to travel to all counties throughout Western New York, • Possess ability to be part of a dynamic team of talented and dedicated individuals, • Possess strong written, oral communication, and advocacy skills Journey's End Refugee Services, Inc. is an equal opportunity employer and seeks to employ the best qualified personnel without regard to race, religion, color, national origin, citizenship, age, gender, gender identity, marital status, or any other reason prohibited by law.

Job Description Salary $23.00 - $26.00/hr Employment Full Time, 40 hours per week, Monday through Friday Purpose: Under the direction of the Director of Mental Health, the Senior Care Manager oversees and supervises the delivery of the care management services in the program. Key Functions: • Provides comprehensive care management services including: outreach and Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources., • Maintains confidentiality of information relating to individuals and their families in accordance with agency policy., • Adheres to agency’s policies and procedures as well as department guidelines. This includes being aware of the importance of Corporate Compliance policies and the Code of Conduct. Staff is responsible for maintaining required certifications and licenses., • Oversees the supervision of care managers to implement and monitor standards of care., • Conducts meetings to communicate expectations/changes in policies/procedures., • Attends internal and outside meetings as necessary to identify service requirements or network with other providers., • Participate in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development., • Responsible for assisting direct reports in successful accomplishment of identified key functions and goals by providing needed resources, leadership and coaching., • Provides comprehensive care management services including: outreach and engagement; assessment/reassessment; development and implementation of initial and revised individualized care plans., • Consult with primary care physician, and other care provider (s); identify crisis intervention plan., • Provides care coordination and health promotion including: collaborate with service providers and health plans to obtain medically necessary care, share crisis intervention (s) and emergency info; linkage to services to support care and treatment goals/plans; patient education; self-help recovery and self-management; case reviews; advocates for services and assists with scheduling; collaborate with providers to ensure service delivery; monitor, support, accompany (as indicated) patient to/with scheduled appointments; crisis intervention., • Provides comprehensive transitional care including: follow up on notice of ER/hospital/residential/rehab setting admission and discharge; facilitates discharge planning with ER/hospital/residential/rehab setting staff to a safe location with care needed in place; notify service providers of admission/discharge and follow-up appointments needs; link with community supports; post discharge follow- up., • Provide member and family support including: care planning with patient/family; patient/family consultation and education around health care needs; patient/family meetings; patient/family referral to peer supports, support groups, social service s and other programs as indicated; collaborate with community providers to support services utilization based on patient/family need., • Provide referral to community and social support services including: identifying and linking to community supports as needed; assure and assist with access to medical, behavioral health, substance abuse and other community-based services as needed. Education, Experience, Skills and/or Licensing/Certification Required: A Bachelor’s Degree in Human Services and 2 years of experience in public/community or community mental health settings serving low income and culturally diverse populations. Computer literacy required. Valid New York State driver’s license with approved driving record and access to a reliable vehicle with proof of insurance for vehicle is required. Supervisory Responsibility: Supervises care managers in the care management program Values: Demonstrates the organization’s values • Customer Service, • Communications, • Continuous Improvement, • Collaboration/Teamwork, • Accountability What we offer: • Affordable Medical / Dental / Vision Insurance, • Paid Time Off (PTO), • 9 Paid Holidays, • Matching 403B Retirement Plan, • Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection, • Employer Paid Health Reimbursement Arrangement (HRA), • Employer paid Life Insurance, Short-term and Long-term Disability Insurance, • Tuition Reimbursement Apply: www.rochesterrehab.org/jcareers Interested internal applicants are invited to submit an internal application form to Sandra Creamer, Human Resources Generalist, Rochester Rehabilitation. Closing Date: until filled Posted 11/21/25 The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Job Description Senior Investment Advisor — UHNW & Institutional Clients Hybrid | Rochester, NY Area A growing independent investment advisory firm is seeking a senior, client-facing advisor to serve ultra-high-net-worth families, business owners, and select institutional clients, including endowments and foundations. This is a relationship-driven advisory role for someone who combines strong investment judgment with the ability to earn trust, lead complex client conversations, and develop new business. This is not a portfolio-management, investment-research, or administrative role. How You’ll Spend Your Time 40% — Relationship Development & Business Growth • Partner with senior advisors and marketing to turn the firm’s brand, expertise, events, and market presence into new-business opportunities., • Develop relationships with attorneys, CPAs, trustees, and other influential referral partners., • Cultivate prospects, support presentations and follow-up, and help convert opportunities into long-term client relationships., • Create new opportunities and meetings proactively rather than relying solely on inbound referrals., • Build a pipeline of UHNW and institutional prospects through direct outreach, professional networks, centers of influence, board relationships, community involvement, and firm-sponsored activities. 40% — UHNW & Institutional Advisory / Client Leadership • Partner closely with internal investment, planning, reporting, and client-service teams while maintaining ownership of senior client relationships., • Serve as a primary client advisor and coordinate with attorneys, CPAs, trustees, and other external professionals., • Help UHNW clients navigate integrated investment, tax, estate, succession, liquidity, and wealth-transfer considerations., • Advise clients on investment strategy, asset allocation, governance, liquidity, spending, and long-term objectives., • Build trusted relationships with UHNW families, business owners, investment committees, and institutional decision-makers. 10% — Investment Knowledge & Professional Development • Continue developing expertise in institutional investing, wealth management, governance, and related advisory issues., • Participate in investment discussions and remain current on capital markets and portfolio implications., • Maintain a strong understanding of the firm’s investment philosophy and capabilities across UHNW and institutional client segments. 10% — Leadership & Firm Development • Demonstrate the judgment, initiative, and leadership potential to take on broader responsibilities over time., • Mentor colleagues and strengthen a collaborative, growth-oriented culture., • Contribute to strategic initiatives and represent the firm in the marketplace and community.Ideal Background, • 5+ years of experience in wealth management, investment advisory, institutional consulting, investment management, or a related field., • Experience serving UHNW families, business owners, institutional investors, or other sophisticated clients., • Strong investment knowledge and the ability to discuss complex portfolio topics with sophisticated audiences., • Proven relationship-management and business-development capability., • Executive presence, sound judgment, strong communication skills, and high emotional intelligence., • Ability to translate institutional investment disciplines into practical advice for private clients., • Intellectual curiosity, integrity, a collaborative style, and interest in becoming a long-term leader within the firm. CFA, CFP, CAIA, MBA, or similar credentials are valued, but they are not a substitute for strong client-advisory, relationship-building, and business-development ability. What Success Looks Like • Become a trusted advisor to sophisticated UHNW and institutional clients., • Build a meaningful pipeline and convert opportunities into long-term client relationships., • Expand the firm’s presence among UHNW and institutional audiences., • Bring credibility and clarity to complex investment and planning discussions., • Effectively leverage the firm’s investment platform, team, and intellectual capital to deliver differentiated advice., • Develop into a key leader supporting the firm’s long-term growth and client relationship strategy. #ZR

Job Description LEGAL ASSISTANCE OF WESTERN NEW YORK INC.® (LawNY®) is seeking an AMERICORPS LEGAL ASSISTANT in its Fair Housing Unit (12 MonthTerm) - Rochester, NY The Access to Justice Project is a partnership between LawNY® and AmeriCorps, America’s most preeminent volunteer service program, which seeks to address the legal needs of clients with low income by expanding the level of legal assistance available and helping them to access the legal system in order to achieve economic benefits, decent housing, health care and other critical basic needs. In addition, members work to recruit and support community volunteers and enhance efforts at collaboration with local human services agencies. AmeriCorps members provide intake and screening services for income-eligible persons seeking legal assistance with civil law problems and outreach to underserved populations. They are offered the opportunity for direct, substantive legal experience, excellent training and a chance to make a critical difference for low-income and vulnerable populations and their communities. Member Benefits: Members receive a living allowance of $2,000 Monthly for the duration of the contract term. They may also be eligible for aid in obtaining basic health coverage, housing and food assistance, an educational award, childcare expenses, and deferment of student loans. The successful candidate may serve a contract term of 12 months (1700 hours) with the possibility of renewal depending upon continued funding. This position is based out of our Rochester office and must start between 11/1/26 and 2/1/27. Member Qualifications: Members should have at least two years of college or equivalent experience. Prior experience working with clients with low income is preferred but not required. Must live within commutable distance to the specified office. Application Procedure: To apply, please submit your cover letter, resume, and three references through LawNY®'s BambooHR platform, linked Here: https://lawny.bamboohr.com/careers/305 and at www.lawny.org/Employment.

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Counselor provides essential support, education, orientation, daily living skills training, case management, and crisis response to clients residing in community-based residences. This role includes helping clients with their transition to more independent living through assessment, service planning, individual and group counseling, and coordination with external providers. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. Responsibilities Client Services and Goal Achievement • Partners with each client to develop and implement an individualized Service Plan based on assessment and client-identified goals., • Provides coaching, teaching, individual and group counseling within the scope of the program’s services to assist clients in achieving their goals., • Collaborates with East House staff and external providers to coordinate client services and make referrals as needed., • Maintains familiarity with all clients in the unit by reviewing communication logs, participating in Case Reviews, and addressing their needs during on-duty shifts., • Provides education and support to clients’ family and friends to promote successful treatment outcomes., • Participates in the development and maintenance of the therapeutic community within the residence., • Manages a small case load and completes the required OASAS documentation, • Maintains familiarity with all clients in the program through participating in Case Reviews, reviewing overlap, and communication with staff., • Coordinates with Program Manager and Financial Case Manager in assisting clients with funding and financial case management., • Be available for weekend, holiday, and/or emergency shifts to ensure continuity of care and support for clients. Daily Living Skills and Health & Safety • Teaches, supports, and assists clients with daily living skills including light housekeeping, meal preparation, shopping, and maintaining safe and sanitary living conditions., • Supervises and assists clients in following through with appointments (e.g., medical, therapy) and ensures treatment recommendations are met., • Supervises clients in managing medications in accordance with East House policies and procedures; maintains documentation for medication management as per regulatory standards. Program Management and Coordination • Coordinates activities and schedules for the residence, ensuring that resources are organized and activities run smoothly., • Facilitates individuals, groups, and activities as necessary., • Maintains a safe and supportive living environment, ensuring that the residence remains a sober, clean, and safe space., • Addresses any emergent client needs or crises during on-duty hours and collaborate with appropriate staff to resolve issues. Documentation and Reporting • Ensure all client interactions, service plans, and progress are documented accurately according to East House standards and regulatory requirements., • Provide regular updates and progress reports to supervisors and stakeholders regarding client status and goals. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Requirements: Education • Minimum of High School Diploma or GED., • Associate’s degree in Human Services, Social Work or other related degree preferred., • Equivalent experience in lieu of education may be considered. Experience • Minimum of 1-3 years’ residential support or case management experience. Other Skills/Abilities • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress., • Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). Licenses/Certifications • Narcan training preferred., • Provisional Qualified Health Professional (QHP) Status or CASAC-T required for OASAS licensed programs.

Job Description Human Resources Coordinator Department: Human Resources Reports to: Director of Human Resources; will also take direction from the Human Resources Generalist, and members of the Senior Leadership Team FLSA Status: Non-Exempt Position Summary The Human Resources Coordinator provides administrative support to the Human Resources Department and serves as a key resource for the coordination of day-to-day HR operations. Under the direction of the Director of Human Resources, this role is responsible for maintaining employee records, supporting recruitment and onboarding activities, administering HR processes, managing HR documentation, and assisting with benefits and HR related systems. The HR Coordinator ensures accurate recordkeeping, timely completion of administrative tasks, and positive employee experience while maintaining the highest level of confidentiality. Essential Duties and Responsibilities HR Administration & Recordkeeping • Maintain employee personnel files, HRIS records, and other HR documentation., • Prepare, distribute, and maintain employment-related forms, letters, and correspondence., • Coordinate document collection, filing, and retention in accordance with company policies., • Audit employee records and HR data to ensure accuracy and completeness., • Assist with HR reporting, data entry, and administrative projects., • All other duties as assigned. Recruitment & Onboarding Support • Post job openings and manage applicant tracking system activities., • Schedule interviews and coordinate communication with candidates and hiring managers., • Facilitate background checks, drug screenings, reference checks, and pre-employment requirements., • Prepare onboarding documents and new hire orientation materials., • Coordinate new hire orientation schedules and onboarding activities., • Ensure all onboarding documentation is completed and properly filed. Community Outreach • Coordinate volunteer opportunities for RED employees to participate in events with our local community including, but not limited to, Habitat for Humanity, United Way Day of Caring., • Coordinate and manage applicable on-site events such as blood drives for example., • Assist in initiatives that support RED's culture, values, internal communications and volunteer activities Benefits & Payroll Administration • Assist employees with benefits enrollment, changes, and related paperwork., • Support annual open enrollment activities and employee communications., • Facilitate the response to routine employee inquiries regarding payroll, benefits, and HR programs., • Coordinate with HR team to plan and manage employee wellness events including but not limited to walking challenges, immunization clinics, etc. Employee Support & Communication • Serve as the first point of contact for general HR inquiries., • Assist employees with HR forms, policies, and administrative processes., • Prepare employee communications, announcements, and HR-related materials., • Support employee recognition, wellness, and engagement activities., • Manage OptiSign program including weekly slide updates, or as needed General Administrative Support • Assist in the coordination of senior leadership meetings, town hall meetings, and vendors as required., • Assist with the purchasing of office supplies for specific functions or events including project-based supplies for the HR team., • Order and delivery of meals for leadership or vendor meetings, including set up and clean up., • Manage incoming and outgoing mail, packages, including interoffice mail., • Manage the anniversary and birthday card program Compliance & Coordination • File required employment records and documentation., • Assist with audits, reporting requirements, and compliance-related recordkeeping., • Track required training, certifications, licenses, and other workforce documentation., • Maintain and report out on training compliance weekly; communicating monthly training requirements., • Maintain confidentiality of employee, payroll, and company information at all times. Qualifications Education and Experience • Associate's degree in Human Resources, Business Administration, or related work experience preferred, • 2–4 years of administrative, human resources, payroll, benefits, or office support experience required., • Experience supporting multiple priorities in a fast-paced environment. Knowledge, Skills, and Abilities • Strong administrative and organizational skills., • Exceptional attention to detail and accuracy., • Ability to handle confidential information with professionalism and discretion., • Strong customer service and interpersonal skills., • Excellent verbal and written communication abilities., • Proficiency with Microsoft Office Suite, particularly Excel, Word, Outlook, and Teams., • Experience with HRIS systems; ADP Workforce Now preferred., • Ability to prioritize workload and meet deadlines with minimal supervision. Work Environment & Expectations • Primarily office-based position with frequent interaction with employees, managers, and external vendors., • Requires extended periods of sitting and computer use., • Ability to manage multiple administrative tasks while maintaining accuracy and confidentiality., • Provides support to both office and field-based employees. Physical Demands • Able to operate computer keyboard, printers, copier, etc., • Frequently sits for 6-8 hours per day., • Light to moderate lifting and carrying objects with a maximum lift of 25lbs., • Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken and written words. Employee DOES: (67-100%) Continuous (34-66%) Frequent (4-33%) Occasional (1-3%) Seldom (0%)Never Simple Grasping X Gripping with Force X Fine Manipulation X Pushing X Pulling X Bending X Kneeling X Twisting/Turning X Climbing X Carrying X Sitting X Walking X Standing X Working above shoulder level X Compensation As required by multiple state pay transparency laws, RED-Rochester provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific office location. The range of starting pay for this role is $28.00 to $32 per hour. This position is also eligible to participate in the Company’s annual bonus program. Benefits In addition to our competitive compensation practices, we offer a strong benefits package that includes: • A generous time off program, • Upon hire, up to 156 hours of accrued vacation time, • Personal time of 3 days annually, • 10 company-paid holidays, • Annual bonus program (dependent on position), • Medical Insurance, Dental Insurance, and Vision Insurance plans, • Company paid Life Insurance/Short Term Disability/Long Term Disability, • Flexible Spending Account (FSA) and Health Spending Account (HSA) options, • 401(k) with immediate vesting and a competitive company match, • Educational assistance program RED-Rochester is committed to diversity in its workforce including Equal Opportunity Employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and/or veteran status.

Job DescriptionLeasing Agent – Affordable Housing Charlotte Harbortown Pay: $19.00 per hour + bonus opportunities Job Type: Full-time Location: New York About the Position Charlotte Harbortown is seeking a motivated and customer-focused Leasing Agent to join our property management team. The Leasing Agent will be responsible for providing exceptional service to current and prospective residents while supporting the leasing process and maintaining compliance with applicable affordable housing requirements. This position is an excellent opportunity for someone who enjoys working with people, is highly organized, and takes pride in helping residents find a place they are proud to call home. Experience with LIHTC (Low-Income Housing Tax Credit) or other affordable housing programs is highly valued. Responsibilities Respond promptly and professionally to prospective and current residents. Conduct property tours and explain apartment features, amenities, community policies, and leasing requirements. Process rental applications and assist prospective residents throughout the leasing process. Collect and review required applicant and resident documentation. Assist with income and eligibility verification in accordance with affordable housing program requirements. Prepare and maintain accurate resident files and leasing documentation. Maintain a strong understanding of property occupancy requirements and leasing procedures. Follow LIHTC and applicable affordable housing regulations and company policies. Communicate with applicants regarding missing documentation, application status, and next steps. Assist with renewals, recertifications, notices, and other resident-related administrative duties as assigned. Maintain accurate information in the property's property-management/leasing software. Support marketing and outreach efforts to maintain strong occupancy. Build positive relationships with residents and respond to questions or concerns professionally. Work closely with the Property Manager and other team members to achieve property goals. Maintain confidentiality of applicant and resident information. Perform other duties as assigned. Qualifications Previous leasing, property management, residential housing, or customer service experience preferred. Experience with LIHTC, affordable housing, Section 8, or other income-restricted housing programs preferred. Strong customer service and communication skills. Excellent attention to detail and organizational skills. Ability to handle confidential information professionally. Ability to work independently while also functioning effectively as part of a team. Basic computer proficiency and ability to learn property-management software. Professional, dependable, and positive attitude. Ability to manage multiple priorities in a fast-paced environment. Compensation $19.00 per hour + bonus structure Additional benefits and compensation details will be discussed during the interview process. What We're Looking For The ideal candidate is someone who enjoys working with people and understands that leasing is about more than filling apartments—it's about providing a positive experience from the initial inquiry through move-in and beyond. Candidates with affordable-housing or LIHTC experience are encouraged to apply.

Job DescriptionDescription: We are Hiring! Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences. If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special. Employment Type: Full-Time Schedule: Mon-Friday 9am-5pm Salary: $20.50-$21.25/hr. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Qualifications Education: Bachelor’s Degree in Social Work, Human Services, International Relations or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening available. Experience: Preferred minimum 1 – 2 years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, geriatrics, mental health, and refugees. Knowledge of Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. About the role: Provides intensive case management for newly-arrived resettlement clients who are identified as having special health needs. Partnering with other members in the department, this role ensures that vulnerable clients have access to receiving both mental health and specialized services offered in the community. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Key Responsibilities • Maintains a caseload of clients and maintains their case files in accordance with Agency, departmental, regulator and funder guidelines., • Completes relevant screenings and assessments such as but not limited to psychosocial, mental health, financial status, and employment status., • Creates, implements, and monitors comprehensive, solution-focused service plans and goals., • Assists in discharge planning to assure a safe transition., • Facilitates transportation to relevant appointments, activities or meetings. Accompanies individuals to appointments, as required., • Assist the client in understanding and meeting expectations of service providers, courts, landlords, and employers., • Inform clients of opportunities for social support such as recreation, faith based, or self-help involvement., • May deliver instructions in various topics that support client’s ability to become self-sufficient., • Collaborates with referring agencies, funders and all related internal staff to effectively support individual client needs., • Maintains regular contact to coordinate client benefits and address all other treatment needs., • Reports to service providers about significant individual behavior or events that will require an immediate response., • Acquire concrete resources to meet individual needs., • Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for., • Knowledgeable about community resources and able to link clients to these opportunities and services., • Utilizing various databases and/or on-line platforms, maintains all documentation in accord with the agency and appropriate regulatory standards., • Participates in relevant Agency meetings and ongoing development of professional knowledge and skills., • Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards., • Informs supervisor of significant events / issues related to clients as appropriate, and follows program’s defined incident reporting process as required., • Attends regular program and departmental meetings, case review, and agency meetings/trainings., • Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings., • Maintains knowledge of regulations and standards that govern client population., • Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. *Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Sign on Bonus of $1,000 The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Community-Based Counselor is responsible for providing ongoing individual and family counseling to youth/families seeking Center services. The Community-Based Counselor will complete the comprehensive assessment begun by the triage/intake counselor. The average caseload of a Community-Based Counselor is 15/20 cases. Community-Based Counselors provide crisis intervention, family counseling, and information and referral services as needed. This position will deliver Prevention Counseling services throughout the various Runaway and Homeless Youth Programs at The Center for Youth and other community partner programs. Schedule: Full time 35 hours per week. 12-month position. Monday - Friday, 10 am - 6 pm. Counselors must occasionally work outside their regular hours to meet the needs of the youth served. Responsibilities: • Assessment and Intake, • Individual and family counseling, • Assessment of substance use/abuse, problem gambling and other risk factors, • Crisis Intervention, • Referral Readiness and Referral, • Provide chemical dependency and gambling prevention counseling, groups, and activities, • Youth Advocacy, • Parent Group Facilitation (research/science-based curricula), • Maintenance of Client Confidentiality, • Community outreach and networking with other agencies/providers Individual and Group Supervision Participation, • Transportation of Clients, when required Required Qualifications: • Bachelor's Degreen in Human Services or related field AND 2 years' related experience OR equivalent combination / Master's Degree preferred, • CPP/ ICPS/ CASAC or advanced training in chemical dependency prevention preferred, • A valid driver's license Skills: • Strong knowledge of and experience in providing chemical dependency and problem gambling prevention counseling, • Strong literacy and communication skills, • Strong knowledge of adolescent development including positive youth development, asset development, risk reduction, and protective factors, • Advanced knowledge of Microsoft Office, • Advanced knowledge of Internet Explorer Pay Rate: $20- $21 per hour *All Offers may be contingent on a Background check and Driving record & Automobile insurance that meets agency insurance carrier requirements. The Center for Youth Provides Equal Employment Opportunities

Job Description The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Chemical Dependency Prevention Counselor is responsible for providing school-based crisis intervention, prevention counseling (individual, family and group) and case management services to youth. The Counselor provides support for problem solving as well as information and referral services. They are responsible for conducting comprehensive assessments with the student. The Counselor will develop an Individual Service Plan with a youth that includes the direct services provided by the Counselor, school staff, as well as referral linkages to other community agencies and school services. Schedule: Full time, 37.5 hours per week. 11- month position Location: East High School Responsibilities: • Intake and Assessment, • Individual and Family Prevention Counseling, • Assessment of substance use/abuse, problem gambling and other risk factors, • Coordination and facilitation of groups and workshops, • Crisis Intervention/Triage, • Case Management, • Agency ambassador and liaison at meetings, open houses and health fairs, • Outreach to School, • Transportation for program participants when necessary and consistent with agency and school policy Required Qualifications: • Bachelor's Degree AND 1 year counseling experience OR Equivalent / Master's Degree preferred, • CPP/ ICSP/ CASAC, advanced training in chemical dependency prevention preferred Skills: • Knowledge of Adolescent development issues, • Basic knowledge of counseling approaches and techniques and crisis intervention, • Strong time management skills Pay Rate: $20- $21 per hour The Center for Youth Provides Equal Employment Opportunities

Job Description The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Social Learning Specialist (SLS)/Transitional Navigator is part of a school-based support services team. The SLS works to create a youth-, family-, and faculty-friendly presence within the school, grounded in cooperative relationships and direct communication. The SLS can provide the full continuum of care; specific areas of focus include prevention education, attendance issues, Help Zone (an alternative to suspension) services, family support, and immediate crisis response. SLS will also deliver a variety of best-practice, research-based services (e.g., groups, workshops, curricula) as needed, with a focus on Positive Behavioral Interventions and Supports (PBIS). The SLS also provides access to additional resources from The Center for Youth. Schedule: Full time 11- month position. Work hours may overlap the school day (before and after school). Special events or projects may occasionally take place during the early evenings and/or on a weekend. Responsibilities: • Administers, coordinates, and oversees the program (on-site), • Works in tandem with School Administrators to ensure services are based on identified needs and meets with the administrators on a regular basis to review referrals, attendance trends, student concerns, and intervention effectiveness., • Attend School Support Service meetings, • Assists in connecting youth to community-based resources, • Assists in attendance issues, targeting students with or on the verge of chronic absenteeism through outreach, problem-solving, and re-engagement planning., • Implements restorative practices, including restorative conversations and re-entry planning, to build relationships, repair harm, and support successful return to class following conflict or disciplinary incidents., • Creates and oversees data collection, • Coordinates requests for Prevention Education services, • Outreach and information dissemination, • Referral and referral readiness;, • Provides immediate response, de-escalation, and short-term support in alignment with school crisis protocols and within the scope of the position., • Prevention education with fidelity, including asset-building groups, research-based curricula, and planned-duplication booster sessions, • Asset development (risk reduction and protective factor) activities, • Agency ambassador and liaison at Referral Team Meetings, Partner Meetings, Open Houses, Health Fairs, etc., • Knowledge of school policies and procedures, • Collaborate with mental health staff, teachers, administrators, and other support staff to align interventions with school expectations, student plans, and building priorities. Required Qualifications: • Bachelor's Degree in Human Service or related field AND 1-3 years' related experience OR equivalent combination / Master's Degree preferred Skills: • Strong knowledge of Child and adolescent development, • Risk reduction and protective factors, • Child and adolescent development principles, • Strong crisis management and behavior management techniques, • Community resources, • Client advocacy, • Basic knowledge of Microsoft Office Pay Rate: $21- $23 per hour The Center for Youth Provides Equal Employment Opportunities

Job Description The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Social Learning Specialist is part of a recreational center, support services team. The Social Learning specialist works to create a youth/family/faculty-friendly presence within the recreational centers that is founded on cooperative relationships and direct communication. They provide the full continuum of care; specific areas of focus are prevention education, social/emotional support services and immediate crisis response. They will also deliver a variety of best-practice and research-based services (i.e., groups, workshops, curricula), as needed, with a focus on the Positive Behavior Intervention and Supports. Schedule: Full time,12-month position. • During the school calendar year, 1:30pm- 9:00pm, • During school breaks, 9:00am- 4:30 pm and/or 10:30am- 6:00pm, • During school half days, 11am - 7pm, • During summer months, 8:30am- 4:00 pm and/or 10:00am- 5:30pm Responsibilities: • Administers, coordinates and oversees programs, • Attend recreational center Support Service meetings, • Deliver a restorative-based system, • Create and oversee data collection and program evaluation processes, • Provide monthly reports to the Assistant Director of Prevention Education, • Coordinate requests for Prevention Education services, • Outreach and information dissemination, • Referral and referral readiness, • Immediate response and support, • Prevention education including asset-building groups, research-based curricula, planned duplication and booster sessions, • Asset development (risk reduction and protective factor) activities, • Alternative services including pre/post assessment and transitional services, • Research and design of services including outcome and impact tracking, • Development and maintenance of resource files, lesson plans and training aids Required Qualifications: • Bachelor's Degree in Human Service or related field AND 1-3 years' related experience OR equivalent combination Skills: • Crisis management and behavior management techniques, • Child and Adolescent development principles, • Knowledge of community resources, • Basic Knowledge of Microsoft Office Pay Rate: $20- $23 per hour The Center for Youth Provides Equal Employment Opportunities

Job DescriptionDescription: Outside Sales Representative [Rochester, NY] Build a sales career with the support of an established national company and the opportunity to earn up to $150,000+ as you grow your territory and book of business. Since 1994, Rasa Floors has grown into a leader in the multifamily flooring industry. We’re looking for driven Account Managers who want to build a territory, develop long-term customer relationships, and create a rewarding career in sales. Whether you bring sales experience or transferable experience from construction, property management, building materials, or another customer-facing industry, we’re interested in people with the drive and ability to succeed. Why Rasa · $70,000 guaranteed first-year compensation — $55,000 fixed compensation + $15,000 guaranteed minimum commission · Earning potential up to $150,000+ — As you build your territory and recurring book of business, strong performers have the opportunity to significantly grow their income through our performance-based commission structure. · Established company with 30+ years in the multifamily flooring industry · Defined territory with significant opportunity to build recurring business · Training and support during your first-year ramp · Career Growth opportunity from Account Manager to Account Executive · Long-term, performance-based earning potential What You’ll Do · Develop new business within an assigned territory · Prospect through direct outreach, networking, referrals, and industry relationships · Build relationships with property managers and other key decision-makers · Conduct site visits and identify customer flooring needs · Present solutions, develop proposals, and close business · Grow existing accounts and recurring revenue · Manage your pipeline and partner with internal teams to deliver strong customer experience What We’re Looking For · Competitive, self-motivated, and comfortable prospecting for new business · Strong communication and relationship-building skills · Organized and able to independently manage a territory and pipeline · Sales, business development, account management, construction, property management, building materials, or related experience preferred · High-potential early-career candidates are encouraged to apply · Valid driver’s license, reliable transportation, and ability to travel throughout the territory Benefits · Medical, dental, and vision coverage · Company-paid and voluntary life insurance options · Short and long-term disability coverage · 401(k) with up to a 4% company match after 90 days · Up to two weeks of PTO during your first year, plus 9 company holidays · Education reimbursement and professional development opportunities · Up to three volunteer hours per month for community involvement Ready to build your territory and your career? Apply today to join Rasa Floors. Equal Opportunity Employer Rasa Floors provides equal employment opportunities to all employees and applicants without regard to any status protected by applicable federal, state, or local law. Requirements:

Job Description Department: Supportive Services Position Type: Full-Time FLSA: Non-Exempt Job Summary The Care Manager provides proactive, patient-centered disease‑ or condition‑specific care coordination for attributed patient/client panels and individuals with complex medical, behavioral health, and social needs. This role supports team‑based primary care, quality improvement initiatives, data-driven population health processes, and assists leadership with onboarding and mentorship of Community Health Workers. The Care Manager is embedded within an assigned service area to facilitate direct access to services, support chronic disease management, and build community partnerships. Operating with independence, this role requires strong engagement, assessment, and care coordination skills to ensure patients/clients receive comprehensive, culturally appropriate support. Duties and Responsibilities1. Advanced Team-Based Care • Support disease-specific, condition-specific, and health-related social needs within a multidisciplinary team., • Assist patients/clients in navigating insurance, completing paperwork, obtaining durable medical equipment, and accessing supportive services., • Provide proactive outreach for preventive care, chronic disease follow-up, and continued engagement., • Conduct assessments related to medical, behavioral health, and social needs, including SDOH.2. Advanced Care Coordination, • Coordinate and track referrals across specialties, imaging, behavioral health, dental, and community partners., • Facilitate access to transportation, food resources, housing supports, and additional social services., • Complete intake, assessment, and reassessment processes for internal grant services per required standards., • Facilitate case conferences and ensure continuous communication with patient/client providers and support teams.3. Documentation & Quality Improvement, • Document care coordination activities in the EHR accurately and timely., • Utilize reports/tools to identify rising‑risk or high‑risk patients/clients., • Support population health process improvement., • Contribute to achievement of disease‑specific quality measures (e.g., cardiovascular, hypertension, diabetes, HIV, Hepatitis C)., • Lead or participate in targeted outreach initiatives.4. Patient/Client Engagement & Education, • Conduct pre‑visit planning and outreach for appointment reminders and follow-up needs., • Participate in post‑visit care planning to address health and safety requirements., • Provide culturally appropriate disease management education and self‑management support., • Assist patients/clients with creating achievable health goals, including those related to social drivers of health., • Conduct retention outreach for individuals considered “lost to care.”5. Team Leadership & Mentorship, • Serve as a resource and mentor to Community Health Workers., • Support onboarding, training, and case review discussions., • Offer workflow feedback and participate in care management quality improvement activities.Required Skills and QualificationsQualifications – Required, • Bachelor’s degree with two years of experience in health, human services, or education and one year of qualifying care management or casework experience with individuals with chronic illness, mental illness, homelessness, or chemical dependency; OR • High School Diploma/GED with five years of qualifying experience.Preferred, • Experience working with high‑risk or vulnerable populations., • Experience in an FQHC, patient-centered medical home, or value‑based care model., • Ability to interpret data reports or performance dashboards., • Bilingual skills highly preferred.

Job Description Senior Relationship Director — UHNW & Institutional Clients Hybrid | Rochester, NY Area preferred. Willing to consider the East Coast. 1X/month travel to Rochester, NY. Compensation: Base 150K - 180K + Commission. OTE should grow to 300K+ over time. The real opportunity for this candidate is to become part of the firm's management company and participate in their equity program. If you do not currently have equity in your current job and want to spend the prime part of your career earning an ownership stake in a well-established wealth advisory firm, this is an opportunity you should absolutely consider. A growing independent investment advisory firm is seeking a senior, client-facing advisor to serve ultra-high-net-worth families, business owners, and select institutional clients, including endowments and foundations. This is a relationship-driven advisory role for someone who combines strong investment judgment with the ability to earn trust, lead complex client conversations, and develop new business. This is not a portfolio-management, investment-research, or administrative role. How You’ll Spend Your Time: 50% — Relationship Development & Business Growth • Partner with senior advisors and marketing to turn the firm’s brand, expertise, events, and market presence into new-business opportunities., • Develop relationships with attorneys, CPAs, trustees, and other influential referral partners., • Cultivate prospects, support presentations and follow-up, and help convert opportunities into long-term client relationships., • Create new opportunities and meetings proactively rather than relying solely on inbound referrals., • Build a pipeline of UHNW and institutional prospects through direct outreach, professional networks, centers of influence, board relationships, community involvement, and firm-sponsored activities. 30% — UHNW & Institutional Advisory / Client Leadership • Partner closely with internal investment, planning, reporting, and client-service teams while maintaining ownership of senior client relationships., • Serve as a primary client advisor and coordinate with attorneys, CPAs, trustees, and other external professionals., • Help UHNW clients navigate integrated investment, tax, estate, succession, liquidity, and wealth-transfer considerations., • Advise clients on investment strategy, asset allocation, governance, liquidity, spending, and long-term objectives., • Build trusted relationships with UHNW families, business owners, investment committees, and institutional decision-makers. 10% — Investment Knowledge & Professional Development • Continue developing expertise in institutional investing, wealth management, governance, and related advisory issues., • Participate in investment discussions and remain current on capital markets and portfolio implications., • Maintain a strong understanding of the firm’s investment philosophy and capabilities across UHNW and institutional client segments. 10% — Leadership & Firm Development • Demonstrate the judgment, initiative, and leadership potential to take on broader responsibilities over time., • Mentor colleagues and strengthen a collaborative, growth-oriented culture., • Contribute to strategic initiatives and represent the firm in the marketplace and community. Ideal Background • 5+ years of experience in wealth management, investment advisory, institutional consulting, investment management, or a related field., • Experience serving UHNW families, business owners, institutional investors, or other sophisticated clients., • Strong investment knowledge and the ability to discuss complex portfolio topics with sophisticated audiences., • Proven relationship-management and business-development capability., • Executive presence, sound judgment, strong communication skills, and high emotional intelligence., • Ability to translate institutional investment disciplines into practical advice for private clients., • Intellectual curiosity, integrity, a collaborative style, and interest in becoming a long-term leader within the firm. CFA, CFP, CAIA, MBA, or similar credentials are valued, but they are not a substitute for strong client-advisory, relationship-building, and business-development ability. What Success Looks Like • Become a trusted advisor to sophisticated UHNW and institutional clients., • Build a meaningful pipeline and convert opportunities into long-term client relationships., • Expand the firm’s presence among UHNW and institutional audiences., • Bring credibility and clarity to complex investment and planning discussions., • Effectively leverage the firm’s investment platform, team, and intellectual capital to deliver differentiated advice., • Develop into a key leader supporting the firm’s long-term growth and client relationship strategy. #ZR