Complaints jobs in Rome, New YorkCreate job alerts

Job Description $15,000 SIGN-ON BONUS Diagnostic X-Ray Supervisor- Monday - Friday 700 am- 300 pm Title: Diagnostic Supervisor Reports To: Medical Imaging Operations Manager DUTIES and RESPONSIBLITIES: In addition to the basic job description for Medical Imaging's Leadership Team, the Diagnostic Supervisor position specifically includes the following responsibilities: Daily Operations: -Provides oversight of daily operations in Diagnostic Imaging -Serves as Radiologist liaison for issues regarding quality, safety, and adjustments to protocols -Maintains monthly schedule for x-ray department at two imaging locations for eleven FTE's -Evaluates PTO requests with regard to availability of backfill to maintain volume -Secures staff coverage during short staffing times -Monitors and orders supplies for two imaging sites -Performs initial investigation/data collections for timely resolution of patient complaints -Audits billing/charges as appropriate- contacts finance with billing corrections and requests creation of new charge codes as needed -Manages equipment issues in a timely manner -Escalates issues to Operations Manager or Director in a timely manner, as appropriate Staffing Oversight: -Assists Operations Manager with interviewing and selecting new diagnostic x-ray employees -Prepares 30/90 day initial evaluations for new hires, and annual performance evaluations for 19 employees -Maintains oversight of the Image Quality program which includes at least annual image quality specific evaluations for all technologists performing x-rays, including follow up training, plans of correction, and documentation as appropriate in the event of quality issues -Develops in-services and training for diagnostic x-ray staff -Utilizes Net Learning and iSolved systems reporting capabilities to ensure diagnostic x-ray staff remain in compliance with mandatory SLM's, annual health requirements, competencies, NYSDOH licensure, and BLS -Provides communication to existing, new, and per-diem diagnostic x-ray staff regarding department and organization wide information, changes, policies, and staff compliance -In collaboration with MI Operations Manager, executes appropriate Plans of Correction to address violations of policies, Standards of Behavior and/or Standards of Performance, and provides coaching, documentation, and recommendations of further disciplinary actions as needed. NYSDOH Related Duties: -Maintains regulatory equipment logs and schedules preventative and emergency maintenance on eleven pieces of imaging equipment in accordance with manufacturers' recommendations and NYSDOH requirements. -Maintains QC, QA, department policies, radiation badge readings, and all other required documentation in a state of "inspection readiness" with regard to diagnostic x-ray requirements for NYSDOH and HFAP surveys. -In conjunction with Operations Manager, completes biennial NYSDOH surveys at two x-ray locations with no avoidable major citations. Other Roles: -Serves as clinical instructor for Mohawk Valley Community College Radiologic Technology program -Serves as PACS system, CR , C-Arm, Portable, and Fixed digital x-ray super user -Serves as "system downtime" point person and has a full working understanding of recovery procedures to return to "uptime" status -Serves as point person for Medical Imaging Department in absence of Director and Operations Manager, escalating issues to VP, MI Department Chairman, and/or Nursing Supervisor as appropriate. Committees and Meetings: -Serves on the Radiation and MRI Safety Committee, providing repeat/reject analysis data and addressing other issues related to radiation safety and diagnostic x-ray -Attends and provides meaningful input at monthly MI Leadership meeting -Prepares report for and attends Daily Huddle in absence of MI Operations Manager or Dept Director -Attends or participates in other meetings or workgroups in a meaningful way, as assigned by Operations Manager or Dept Director Demonstrates Excellence and Leadership -Leads by example with regard to Standards of Behavior and Standards of Performance. -Demonstrates excellent interpersonal and communications skills with all stakeholders: patients, staff, and providers. -Demonstrates interest in, and understanding of, growth, revenue, opportunities, and challenges -Serves as diagnostic x-ray champion for modality specific, MI department specific, or organization-wide performance improvement initiatives -Participates in and contributes to MI department and organization wide voluntary activities (parade, wellness fairs, community events) on an ongoing basis -Demonstrates superior technical quality as evidenced by annual image quality evaluation and ongoing feedback by Radiologists.

Job Description POSITION SUMMARY The primary responsibility of this position is to provide an exceptional experience to our membership by promoting the mission, service objective and values of the organization. Seek to identify opportunities to improve our members’ financial lives through counseling and education. Promote Credit Union products and services, through member engagement. Maintain a high level of quality standards. ESSENTIAL JOB FUNCTIONS • Processes transactions, including all types of deposits, withdrawals, money orders, traveler’s checks, loan payments, mail transactions and cash advances. Verifies cash and endorsements, issues receipts, orders checks, and places stop payments on checks for members., • Provides members with service and information in regard to the services offered by the credit union; researches and solves member questions, problems and complaints., • Assist the Member Service team meet the goals set in all categories assigned; recognizing opportunities to deepen the relationship by educating the member of additional products and services offered by First Source., • Totals member transactions at the end of the day and completes proving report for departmental reporting; prepares and verifies night drop deposit. Maintains cash drawer with a high degree of accuracy., • Assists with all operational duties, audits, and may shadow new MSRs as requested. Some duties may include the daily reconciling of ATM’s, CDM’s, Negotiables, and Safe Deposit Box access., • Maintains general working knowledge of products and services offered by the credit union and answers member questions in an informed, service driven, and courteous manner., • Assist the Member Service team meet the goals set in all categories assigned; recognizing opportunities to deepen the relationship by educating the member of additional products and services offered by First Source. Identifies and refers possible new business opportunities to FSR’s., • Meet all individual referral goals assigned., • Adhere to the credit union’s Universal Behavior Policy., • Required to participate in First Source Federal Credit Union events as well as designated Community events., • Required to attend or participate in necessary compliance training, including but not limited to Bank Secrecy, OFAC, and Privacy., • Required to attend training sessions as appropriate., • Required to travel as needed, • Performs other duties as assigned. UNIVERSAL BEHAVIORS Knowledgeable and Experienced • I promise to take personal ownership for learning and using that knowledge to provide value to those that I serve by:, • Looking for answers until I find them., • Seeking opportunities to learn from others., • Appreciating and respecting others views., • Acknowledging mistakes and learning from them., • Going out of my way to share my knowledge and experience. Striving for Operational Consistencies • I promise to make it easy for you through consistency, efficiency, and accuracy by:, • Doing it right the first time, being thorough and accurate., • Taking pride and ownership in my work, • Making and keeping commitments., • Continuing to look for better ways to do things and challenging the status quo. Rewarding Work Environment • I promise to show care, compassion, and respect toward everyone I interact with by:, • Being approachable and accessible to others., • Creating a pleasant work environment for each other., • Always asking what more I can do., • Resolving differences promptly, • Recognizing the contributions of others., • Embracing diversity in the workplace. Committed to Member Service • I promise to deliver exceptional member service by:, • Interacting with a natural and genuine friendliness., • Being courteous and respectful., • Creating a welcoming environment., • Exceeding your expectations., • Sharing the moment and finding common ground. QUALIFICATIONS, SKILLS AND EXPERIENCE • High School or equivalent or prior related experience, • Good communication skills, • Attention to detail, • Computer aptitude, • Professional appearance and ability to work flexible hours

Job DescriptionDescription: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Our Restaurant General Manager (RGM) will take hands-on responsibility for the day-to-day operations of your assigned Taco Bell restaurant, working closely with your Assistant Managers and Shift Managers. You will maintain initiatives in the areas of interviewing, hiring and training staff, conducting performance reviews, overseeing and optimizing financials for your restaurant, and ensuring the highest levels of product quality and customer service. Benefits • 401(k) with company matching, • Paid time off, • Bonus eligible position, • Dental insurance, • Health insurance, • Vision insurance Role: • Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner, • Ensuring that the restaurant is a safe place for Team Members to work and customers to visit, • Addressing and resolving customer complaints quickly and professionally, • Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same, • Handling difficult HR issues as they arise, including disciplinary write-ups and terminations, • Taking an entrepreneurial “ownership” approach to the management of your restaurant, • Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office Requirements: The ideal candidate for Restaurant General Manager position will possess: • Self-motivated, ambitious and outgoing, • Excellent team-based leadership skills, • Excellent customer service, verbal and written communication skills, • Proven track record of P&L accountability, • Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business, • Basic computer proficiency, particularly email and laptop, • Background checks are run on all management employees, • Must have a reliable transportation

Job DescriptionDescription: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. The Area Coach (AC) provides overall leadership and direct supervision of approximately 4 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit. Benefits • 401(k) with company matching, • Paid time off, • Bonus eligible position, • Dental insurance, • Health insurance, • Vision insurance, • Mileage reimbursement Role: • People Role model the How We Work Together Principles., • Find and hire and develop the best RGMs, Assistant General Managers and Shift Managers., • Coach your RGMs on the “4 Rights” in their restaurants and provide regular feedback during 1:1 sessions., • Take action without being told, go beyond what is simply required and maintain a high activity level., • Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (VOC and CORE)., • Lead product and program rollouts with your RGMs to ensure success., • Resolve Customer complaints quickly while maintaining positive Customer relations., • Demonstrates a positive and enthusiastic attitude with co-workers, employees and customers., • Analyze the financial performance of your area and understand trends. Requirements: The ideal candidate for the Area Coach position will possess: • 5 years of successful, operational multi-unit management experience., • Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees., • Proven ability to achieve a high level of customer satisfaction, financial performance and employee satisfaction, • Good communication skills and strong interpersonal and conflict resolution skills., • Exceptional team building capability., • Basic business math and accounting skills, and strong analytical decision making skills., • Basic personal computer literacy, • Must have reliable transportation and valid driver’s license, • Must be able to travel between designated stores daily, • Background checks are run on all management employees

Call Center / Remote] - Anywhere in U.Up to $21 per hour / Health insurance / 401k match / PTO - As a Customer Service Rep at Rising Medical Solutions, you will: Provide exceptional customer service to clients by handling inquiries, resolving complaints, and addressing any issues that may arise; Mai

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Conduct thorough investigations of complaints and grievances, including issues such as Quality of Care, Coverage Disputes, Access to Care, and State Complaints. Experience handling regulatory complaints.

As part of Global Customer Services & Operations, the Complaints & Grievances Specialist plays a critical role in creating positive experiences for MetLife customers by investigating and resolving complaints related to Dental (including DHMO) claims. Conduct thorough investigations of complaints and

OfficeTeam - JobID: 02920-0013352110-usen [ Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you through the interview process and provide long-term resources to you while ensuring you top pay, great be

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement savings plan / PTO - As a Customer Service Rep at Independence Pet Holdings, you will: Respond to customer inquiries and provide exceptional service via phone and email; Troubleshoot and resolve customer is

Review and follow-up to consumer, family members and other providers' concerns / complaints.

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement savings plan / PTO - As a Customer Service Rep at Independence Pet Holdings, you will: Respond to customer inquiries and provide exceptional service via phone and email; Troubleshoot and resolve customer is

Customer Support / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and

Call Center / Remote] - Anywhere in U.Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented mann

Customer Support / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and

Monitor and evaluate interactions across various communication channels, including calls, chats, and emails, to ensure professionalism, adherence to quality standards, and compliance with company policies.Deliver constructive feedback and coaching to team members, highlighting areas for improvement

Customer Support / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Call Center / Remote] - Anywhere in U.Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented mann

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement savings plan / PTO - As a Customer Service Rep at Independence Pet Holdings, you will: Respond to customer inquiries and provide exceptional service via phone and email; Troubleshoot and resolve customer is

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Call Center / Remote] - Anywhere in U.Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented mann

Waste Connections - 1927 Route 9 [Customer Service Representative] As a Customer Service Representative at Waste Connections, you'll: Work in conjunction with other departments to resolve customer disputes; Interview customers and record interview information into computer for customer service; Talk

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Customer Service Representative.Oriskany, NY - Must live within 1 hour commute.Training is Onsite (3-5 weeks).Extension/Conversion possible, based on performance, Business need).Training: 3 weeks (Mon-Thu onsite, Fri virtual) | 8:00 AM - 5:00 PM EST | No time off during training.Remote with occasion

Car Wash Customer Service Representative.Monday - Friday 7:30am - 4:00pm.Hoffman Car Wash is a fast-growing car wash dedicated to providing excellent service and outstanding customer experience.We take pride in our teamwork, attention to detail, and commitment to keeping every vehicle looking its be

Customer Service Representative (Outreach).Monday to Friday (8hrs/day - 40hrs/week).Possible schedule: 8am to 5pm; 8:30 am to 5:30 pm; 9am to 6pm (candidate must be flexible).Conduct one-on-one and group outreach presentations to recipients and community members.Present program education and enrollm

What you'll need to succeed as a Customer Service Representative at XPO.Strong computer, typing and 10-key skills.Experience with Microsoft Office.Available to work a variety of shifts, including days, evenings, nights and weekends.Excellent verbal and written communication skills.About the Customer

County Waste in Clifton Park is looking to add a Customer Service Representative to our growing team!.Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community.As a customer service represent

This position must be able to adapt well in the face of workplace stressors such as customers service complaints.

Are you looking for a rewarding opportunity to work from home? We have exciting remote positions available with great pay and flexible hours!.This role is essential to our mission of delivering outstanding customer service.We invite you to apply if you're an action-oriented, adaptable problem-solver

Resolve customer complaints or concerns with patience and empathy.

Customer Service Representative: In this position you will be the face representing our company culture.It is imperative that you are a friendly and positive person by nature.The Customer Service Representative position requires high-level customer service, communication, and organization.Must be ab

Inside Sales Representative/ Customer Service Representative.Do you love meeting new people? Do you focus on customer service? Then keep reading.How about growing your skills and income at a company where your attention to detail will be appreciated?.As the Inside Sales Representative, you will answ

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a pe

Here at Taylor Heating, we live by a very simple philosophy.We call it the WOW experience, that little extra effort that leaves those who work with you happy to do so.As a customer service representative, you will be responsible for providing the WOW experience to our customers over the phone and vi

Car Wash Customer Service Representative.Location: 1757 Central Ave Albany, NY Employment Type: Full-TimeSchedule: Monday - Friday 7:30am - 4:00pm.Hoffman Car Wash is a fast-growing car wash dedicated to providing excellent service and outstanding customer experience.We take pride in our teamwork, a

Customer Service Representative:.In this position you will be the face representing our company culture.It is imperative that you are a friendly and positive person by nature.The Customer Service Representative position requires high-level customer service, communication, and organization.Must be ab

As a Customer Service Representative - State Farm Agent Team Member with Steven Jarvis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer service skills, and desire to help peo

County Waste in Clifton Park is looking to add a Customer Service Representative to our growing team!.Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community.As a customer service represent

We’re looking for a Coca-Cola Customer Service Representative to gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, and assist with processing returns and exchanges.Other duties include assist with organizing, stocking, and general upkeep, coo

Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.

We’re looking for a Coca-Cola Customer Service Representative to gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, and assist with processing returns and exchanges.Other duties include assist with organizing, stocking, and general upkeep, coo

County Waste in Clifton Park is looking to add a Customer Service Representative to our growing team!.Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community.As a customer service represent

Take the next step in your career as our new Aldi Customer Service Representative (Remote) to maintain accurate records and documentation, work collaboratively across teams and departments, and coordinate tasks to ensure deadlines are met.Other duties include adapt to shifting priorities and busines

Call Center / Remote] - Anywhere in U.Up to $19 per hour + bonuses / Health, dental & vision / 401k matching / PTO / Equipment provided / Paid training - As a Customer Service Rep at Foundever, you will: Provide exceptional customer service to clients via phone, email, and chat support; Troubleshoot

Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and provide excellent service to customers and team members.Other duties include maintain accurate records and

Up to $21 per hour / Health insurance / 401k match / PTO - As a Customer Service Rep at Rising Medical Solutions, you will: Provide exceptional customer service to clients by handling inquiries, resolving complaints, and addressing any issues that may arise; Maintain accurate and detailed records of