Compliance jobs in Atlanta, Georgia - Page 9Crear alertas

Job Description Company Overview: CareerLINK Staffing is a top staffing agency dedicated to connecting skilled professionals with outstanding career opportunities. We are currently expanding our services and seeking reliable and detail-oriented Medical Couriers to join our team in Atlanta and Florence. Position Summary: As a Medical Courier with CareerLINK Staffing, you will be responsible for the timely and secure transportation of medical specimens, documents, and equipment. We are looking for individuals who are committed to maintaining the highest standards of accuracy and confidentiality while delivering exceptional service. Key Responsibilities: • Pick up and deliver medical specimens, documents, and equipment between healthcare facilities, laboratories, and other locations., • Ensure all deliveries are made in a timely manner and in compliance with healthcare regulations and safety standards., • Handle and transport medical specimens with care, following all protocols for safety and confidentiality., • Maintain accurate records of deliveries and pickups, including documentation of any issues or discrepancies., • Communicate effectively with clients, healthcare professionals, and team members., • Perform routine vehicle inspections and ensure the vehicle is clean, well-maintained, and stocked with necessary supplies., • Valid driver’s license and a clean driving record., • Previous experience as a courier or in a similar role is preferred but not required., • Strong attention to detail and the ability to handle sensitive and confidential materials., • Excellent organizational and time-management skills., • Good communication skills and a professional demeanor., • Ability to work independently and manage multiple deliveries effectively., • Competitive hourly wage based on experience., • Free early access to your pay through Homebase., • Opportunities for career advancement and professional development. About CareerLINK Staffing: CareerLINK Staffing is seeking self-driven, motivated, and trustworthy individuals to join our team. Please ensure you complete all application forms, and we will contact you for the next steps. Thank you for your interest in CareerLINK Staffing. Learn more about us at . By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Software Developer - WMS At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit to learn more. This role will report to Technical Lead, WMS. When you say YES to something bigger: • Premium Free Hubber-Health Insurance, • TireHub funded Health Savings Account, • Additional benefit options including TireHub paid short/long term disability and life insurance benefits, • Paid vacation and holidays, • Parental leave programs, • Build your financial future with 401(k) including TireHub match, • Access to tire discounts, perks, and so much more!, • Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special events and more. The individual must exhibit the following core attributes of the TireHub commitment: • Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships., • Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique., • Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we do not give up until we get to the end. WMS Development & Configuration: • Plans, designs, builds, and test WMS solutions using Agile/Scrum methodology., • Configures new distribution centers and site-specific workflows., • Creates WMS processes that improve transparency, governance, and simplicity., • Partners with IT teams to integrate WMS with middleware and enterprise applications., • Develops reporting solutions using Bartender, SSRS, and Power BI., • Executes WMS change management across development, test and production environments., • Follows change control and documentation protocols., • Provides third-level WMS support for outages, failures, and escalated issues., • Troubleshoots complex problems, performs rout cause analysis, and implements preventive measures., • Supports WMS implementation for new warehouse sites., • Leads HyperCare during and after go-live., • Provides guidance, training, and tactical direction to WMS support team members., • Cross-trains team members on middleware connectivity for end-to-end troubleshooting., • Analyzes warehouse operations and identify WMS improvement opportunities., • Translates business requirements into technical solutions., • Ensures individual person adherence to TireHub policies, procedures, and guidelines., • Participates and maintains ongoing training requirements through in-class, in-person, or computer-based learning modules as assigned., • Communication: This role requires strong communication skills and the ability to collaborate effectively across all organizational levels—from technical teams to executive leadership., • Agility and Adaptability: Thrive in a dynamic environment and embrace new methodologies., • Problem-Solving: Advanced analytical and critical thinking skills to identify, diagnose, and resolve technical issues efficiently., • Optimizes Work Processes: Identifies and implements the most effective and efficient processes to accomplish tasks, with a focus on continuous improvement and operational excellence., • Collaborates: Builds strong partnerships and works collaboratively with others to achieve shared objectives and to research, experiment, and benchmark advanced analytical, data science, and ML/AI methods and technologies., • Bachelor's degree in Supply Chain, Logistics, Engineering, or equivalent work experience., • Strong knowledge of WMS process flows (picking, packing and replenishment, waving, receiving, put away, and RF technology)., • Applied experience with Koerber/High Jump is preferred., • 3+ years of SQL development experience (code, procedures, tables, views, and extracts)., • 1+ years of reporting experience using SSRS, Power BI, or similar reporting tools. Required Knowledge, Skills, and Abilities: • WMS functionality, configuration, and process flows., • SQL Server, relational databases, and T-SQL programming., • Distribution center operations, inventory management, and supply chain fundamentals., • Systems integration concepts and middleware connectivity., • Reporting and analytics concepts (SSRS, Power BI)., • Advanced T-SQL development and database object creation., • WMS configuration and customization., • Troubleshooting and root cause analysis., • Strong technical documentation skills., • Effective communication with technical and non-technical audiences., • Ability to manage multiple priorities in a fast-paced environment., • Learning agility and ability to adopt new technologies. Preferred Knowledge, Skills, and Abilities: • Koerber/HighJump modules, configuration frameworks., • Automated warehouse systems (conveyors, AS/RS, sortation)., • Distribution center optimization and emerging supply chain technologies., • Agile/Scrum practices and ceremonies., • Bartender label design., • Advanced Power BI and DAX., • Change management and user adoption strategies., • Vendor relationship management., • Strategic WMS alignment to business goals., • Multi-site or geographically dispersed operations., • Tire distribution or automotive aftermarket experience., • Experience with WMS implementations and new DC startups., • Certifications:, • Koerber/HighJump, • APICS/ASCM (CSCP, CLTD)., • Microsoft SQL Server or Power BI certifications. Work Environment: • This is a fast-paced IT and dynamic operating environment., • Majority of time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles., • Must be able to work flexible hours to accommodate routinely critical system changes., • This is a remote position, preferably based in Atlanta GA, with flexibility to report to Headquarters as needed., • Must be able to travel up to 10%. Salary Range: $83,100 - $103,800

Job DescriptionSr Azure Data & Governance Engineer Expert Technical Solutions is seeking a skilled Sr Azure Data & Governance Engineer for one of our premier, industry leading clients in Atlanta, GA 30328. This person will drive the development of our client’s modern enterprise data platform and lead our client’s data governance initiatives. This role blends deep technical expertise in Azure-based data engineering with strategic leadership in data governance, quality, and stewardship. You’ll play a key role in our client’s digital transformation journey, enabling cloud technologies that unlock the full value of data assets. This is a 3 Month Contract to Permanent (Hybrid – 4 days onsite in Atlanta) opportunity offering excellent pay, benefits, and growth potential. Primary Duties and Responsibilities: • Design, develop, and deploy scalable data solutions using Microsoft Azure (Synapse, Databricks, Data Lake, ADF)., • Build and maintain automated data ingestion, transformation, and validation pipelines., • Lead data governance strategy and execution, including data quality, lineage, cataloging, and stewardship., • Implement and manage data governance tools such as Microsoft Purview and Databricks Unity Catalog., • Maintain and expand the enterprise data catalog in collaboration with business stakeholders., • Oversee data quality initiatives including profiling, cleaning, and monitoring using PySpark, Pandas, and Databricks., • Support schema development for business tools such as Convergence., • Collaborate with cross-functional teams (architects, developers, analysts) to ensure data solutions meet business and technical requirements., • Lead dashboarding and analytics efforts to deliver actionable insights using Power BI and semantic modeling., • Optimize data integration processes for performance and cost efficiency., • Ensure compliance with internal data policies and external regulations.Required Qualifications:, • Bachelors degree in Computer Science, Information Technology, Data Engineering, or related field., • 6+ years of experience in data engineering, data governance, and analytics., • Strong experience with: Azure Synapse Analytics, Azure Databricks, Azure Data Factory, Microsoft Purview, Unity Catalog, Azure Data Lake, ETL/ELT processes and pipeline orchestration, SQL, T-SQL, Python, PySpark, • Deep understanding of data governance principles, data quality management, and metadata management., • Experience with data modeling (dimensional, star/snowflake schema) and data product development., • Familiarity with DevOps practices including CI/CD using Git., • Knowledge of MDM concepts and Power BI semantic modeling., • Experience working with various data formats (relational, JSON, Parquet, streaming)., • Excellent problem-solving, analytical, and communication skills., • Proven ability to lead cross-functional initiatives and adapt to new technologies.Preferred Qualifications:, • Microsoft Azure Data Engineer Associate Certificate, • Certification on Data Science/ML., • Experience with Convergence, Oracle EBS, and manufacturing industry data., • Manufacturing industry experience.

Job Description Food Prep Helper NOW! DPS is now hiring an Food Prep Helper for a Facility in Atlanta, GA. Dean's Professional Services has partnered with healthcare facilities, government organizations, and corporations to provide job opportunities. Food Prep Helper Job Details: Schedule: 8-hour shifts (may vary), must be flexible. Location: Atlanta, GA Temporary to hire Starting Pay Rate: $17.95/ Hourly + (based on experience) Benefits: ACA Healthcare Compliant Healthcare Benefits, dental and vision coverage, life insurance, 401(k), referral bonus and other incentives Food Prep Helper Responsibilities: • Assist with large-quantity food preparation to support daily meal production for a census of approximately 300., • Prepare ingredients and food items according to established recipes and production guidelines., • Maintain cleanliness and organization of kitchen workstations and food production areas., • Clean and sanitize equipment, utensils, and surfaces in compliance with food safety standards., • Follow all food safety, sanitation, and infection control policies and procedures., • High school diploma or equivalent required., • Previous experience in food preparation or a kitchen environment is a plus but not required., • Basic knowledge of kitchen equipment and food prep techniques., • Strong attention to detail and a commitment to food quality., • Ability to take direction and work efficiently in a fast-paced environment., • Ability to stand for extended periods and lift up to 30 lbs. Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 50,000 candidates across the nation. We want to be your career home-base. For more information visit our website at .

Job Description Job Summary: The Driver’s primary duty is delivering all orders, shopping, maintaining delivery vehicles and providing stellar customer service at every FBO and Client location. Under the supervision of the General Manager, i.e., the Driver will be responsible for managing the timeliness of the final product that will be delivered to the appropriate location. Responsibilities and Associated Duties: • The Delivery Driver is responsible for delivering catering orders and concierge items in a safe and timely manner in compliance with Air Culinaire Worldwide (ACW) Standard Operating Procedures., • Additionally, the Driver will participate in the process of directly serving the ACW customers and obtaining feedback from them regarding our product and service, which they will relay to the Catering Director, Catering Specialist, Sous Chef, and General Manager as required., • They will be an on-site problem solver in the event of situations arising that require immediate action, and the Driver will be provided the authority to make decisions to solve the problem following company procedures related to customer satisfaction, safety, and cost., • The Driver is responsible for driving safely under the laws and safety guidelines of the state(s) they drive in and always be courteous and careful to avoid accidents and dangerous situations while on the road., • The driver is responsible to maintain the vehicle fleet, clean the vehicle they use and remove all trash, clean the vehicle a minimum of one time per week and ensure that the Geotab signal and FOB are in working order, and will always fill the gas tank before returning to the kitchen on their final run., • Further responsibilities may include picking up supplies as needed in the course of business and routine vehicle cleaning and maintenance., • Understand and maintain quality control and food-safety procedures of food products during delivery., • Under the direction of the General Manager, i.e., maintain operationally safe vehicles by conducting regularly scheduled and required inspections including oil changes, tire changes/rotations, and other servicing., • Maintain impeccably clean (inside and out) vehicles by utilizing self-service car washes., • Assist with the assembly of silverware units and stocking of items in the company vehicles., • Meet weekly with the GM to ensure ACW standards and procedures are accurately reflected in their day-to-day operations., • Safely operate company vehicles and drive in compliance with all local and federal laws and regulations., • Dress professionally and within the guidelines of Company procedures including the company approved uniform., • Cross-train to be able to prepare or produce food in the kitchen as a secondary duty when business is slow and staffing shortages occur., • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life., • Company paid short-term and long-term disability insurance., • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance., • Health Savings Account and Flexible Spending Account available (for eligible plans), • Generous Vacation Program for full time employees, • Employee Assistance Program (EAP), • See our benefits here 2026 Benefits Guide, • Must be able to legally drive and have a current valid driver’s license., • Must be able to work a fluctuating schedule, AM Shifts, PM Shifts, weekends and holidays., • Clear driving records., • Positive attitude and team oriented., • Strong organization and logistic skills., • Pre- employment criminal background check, • Pre-employment Drug Test, • MVR (if applicable to the position) This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

Job DescriptionDescription: Core Clinical Partners is a clinician-led organization supporting hospital medicine and emergency medicine across multiple health systems. We are committed to clinician engagement, operational excellence, and human-centered design.? Our corporate values – Genuine, Accountable, Dynamic, Respectful, and Fun – are the pillars that uphold our commitment to revolutionize healthcare delivery. CoreLink?is an internal digital?application?designed to strengthen clinician connection, streamline communication, surface key resources, and support engagement, recognition, and professional development across Core programs.? We are seeking a motivated Junior Developer to support the ongoing development, enhancement, and maintenance of the?CoreLink?App. This role is ideal for an undergraduate or graduate student interested in software development, product design, digital health, or healthcare innovation who wants?real-world?experience building and iterating on a live application used by clinicians nationwide.? The Junior Developer will work closely with our?CoreLink?team, clinical leaders,?and?product stakeholders to implement features, troubleshoot issues, and continuously improve the user experience.? This role will offer hands-on experience contributing to a live healthcare production application, with exposure to product management, clinical operations, and digital health strategy. The Junior Developer will receive mentorship from experienced clinical and operational leaders while building a portfolio of real-world development work meaningful impact. This role will require a commitment of 3-10 hours per week with no guarantee of minimum hours. Work schedule will be flexible to accommodate for class and other academic commitments. Essential Duties: • Support frontend and/or backend development for the?CoreLink?App under guidance of?director and?CoreLink?team., • Assist?with building, testing, and refining new features and enhancements., • Deploy to an App platform?i.e.,?Apple/Android., • Help?identify, troubleshoot, and resolve bugs or performance issues., • Participate in sprint planning, standups, and feedback sessions (as schedule allows)., • Collaborate with clinical and operational stakeholders to translate needs into technical solutions., • Assist?with app documentation, release notes, and basic technical specifications., • Support UI/UX improvements with a focus on clarity, usability, and clinician experience., • Foundational knowledge of at least one programming language (e.g., JavaScript, Python, Java, Swift, Kotlin, Expo, React Native, Typescript, HTML, CSS)., • Familiarity with basic web or mobile development concepts., • Ability to learn quickly, take feedback, and work independently., • Strong attention to detail and?problem-solving?skills., • Reliable availability for agreed-upon weekly hours., • Exhibit growth mindset and team-orientated behaviors. Requirements: Education: • 0-2 years’ experience with mobile app development (iOS, Android, or?cross platform?frameworks such as?AppWrite,?SupaBase,?React Native) preferred., • Familiarity with APIs, databases, or cloud platforms., • Exposure to UI/UX design principles., • Interest in healthcare, digital health, or prior experience in a clinical environment., • Prior internship, project, or portfolio?demonstrating?development work.

Job Description Job Summary: We are seeking a skilled and proactive IT Security Administrator to manage and enhance our organization's cybersecurity posture. This role is responsible for implementing security measures, monitoring systems, and responding to security incidents to protect sensitive data and IT infrastructure. Key Responsibilities: Monitor and manage security tools such as firewalls, antivirus software, intrusion detection/prevention systems (IDS/IPS), and SIEM platforms. Monitor and respond to security incidents, vulnerabilities, and threats. Conduct regular security audits and vulnerability/risk assessments. Respond to and investigate security breaches, incidents, and alerts. Maintain and update security policies, procedures, and documentation. Manage user access controls, including identity and access management (IAM). Ensure compliance with relevant regulations (e.g., GDPR, HIPAA, ISO 27001). Collaborate with IT and other departments to implement secure systems and practices. Stay current with emerging threats, vulnerabilities, and security technologies. Train staff on cybersecurity awareness and best practices. Implement and manage security tools, policies, and procedures to protect systems and data. Ensure ongoing compliance with PCI DSS requirements, including documentation, audits, and remediation. Collaborate with internal teams and external auditors during assessments. Maintain access controls, firewalls, intrusion detection/prevention systems, and encryption protocols. Develop and deliver security awareness training to staff. Qualifications: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or related field. 3+ years of experience in IT security or systems administration. Strong understanding of network protocols, operating systems, and security principles. Experience with security tools and platforms (e.g., Splunk, Palo Alto, Cisco ASA, etc.). Relevant certifications such as CompTIA Security+, CISSP, CISM, or CEH are a plus. Excellent problem-solving and communication skills. Preferred Skills: Security certifications such as CISSP, CISM, CompTIA Security+, or PCI Professional (PCIP). Familiarity with incident response frameworks and forensic analysis.

Job DescriptionBenefits: • Competitive salary, • Flexible schedule Position: Cybersecurity Intern focused on CMMC compliance (part time) Location: Atlanta, GA (Chamblee), position is in-person/onsite US citizenship is required Binergy Scientific is a growing defense contractor providing mission-critical solutions to federal and Department of Defense (DoD) clients and a top innovator in the field of electrochemistry, energy storage, material science and sensors with primary focus on defense applications. We develop cutting-edge electrochemical power sources, thermal components, innovative materials, biosensors, and devices for emerging defense applications, munitions, hypersonic vehicles, and other systems. Our work focus ranges from development of initial concepts, laboratory demonstration, and fieldable prototypes covering TRL 1 to 7. As we strengthen our cybersecurity posture and prepare for Cybersecurity Maturity Model Certification (CMMC) Level 2, were seeking a motivated and detail-oriented student to join our team. Position Overview As a Cybersecurity Intern focused on CMMC Level 2 compliance, youll work alongside experienced cybersecurity professionals to help ensure our systems, processes, and documentation meet DoD cybersecurity requirements. Youll gain hands-on experience with Windows Server environments, NIST 800-171 controls, and CMMC compliance frameworks, all within a real defense industry setting. Key Responsibilities • Support the assessment and documentation of security controls aligned with CMMC Level 2 and NIST SP 800-171 requirements., • Assist in preparing and maintaining compliance artifacts (policies, procedures, SSPs, POA&Ms)., • Participate in internal audits, gap analyses, and security readiness reviews., • Help manage and secure Windows Server systems, including updates, patching, and configuration., • Research evolving DoD cybersecurity standards and contribute to compliance improvement initiatives., • Collaborate with IT, security, and program management teams to strengthen overall cyber hygiene.Desired Skills & Qualifications, • Currently pursuing a Bachelors degree in Cybersecurity, Computer Science, Information Technology, or a related field., • Basic understanding of cybersecurity frameworks (especially NIST 800-171 and CMMC)., • Strong organizational and documentation skills., • U.S. Citizenship (required for defense industry work).Preferred but Not Required, • Exposure to compliance, auditing, or security frameworks., • Experience with PowerShell, vulnerability scanning tools, or system logging., • Coursework or lab work involving network security or system hardening., • Familiarity with Windows Server management (Active Directory, Group Policy, user roles).What We Offer, • Hands-on experience with real defense cybersecurity compliance initiatives., • Mentorship from DoD-experienced cybersecurity professionals., • Flexible scheduling to accommodate academic commitments., • Competitive hourly rate., • Potential transition to a full-time Cybersecurity Analyst or Compliance Specialist role after graduation.

Job DescriptionSalary: Local Atlanta Candidates Only Job Summary: As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows. Collaborating closely with stake holders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organizations use of ServiceNow. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. Responsibilities • Design, develop, and implement ServiceNow solutions, including customizations and integrations., • Collaborate with stakeholders to gather, analyze, and refine requirements., • Customize and configure ServiceNow applications, modules, and workflows., • Troubleshoot and resolve technical issues on the ServiceNow platform., • Develop and maintain technical documentation, including system designs and user guides., • Mentor junior developers and contribute to the teams technical growth., • Stay updated on the latest ServiceNow features and industry best practices., • Ensure compliance with coding standards, security policies, and best practices., • Conduct code reviews and actively participate in design discussions., • Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations. Qualifications: * • Bachelors degree in Computer Science, Information Technology, or a related field., • At least 5+ years of hands-on experience with ServiceNow development and administration., • Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS., • Strong understanding of ITSM and ITOM processes, including workflows and automation., • Proven experience with ServiceNow modules such asITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management)., • Familiarity with Agile/Scrum methodologies for project delivery., • Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable., • Excellent problem-solving skills and attention to detail., • Strong communication and collaboration skills to work effectively with cross-functional teams.

Job DescriptionAt Sprinter Health, our mission is to dramatically expand access to healthcare by reimagining the patient experience — delivered at home and powered by technology for scale. We’re looking for a Field Technology Specialist who is passionate about supporting reliable, secure technology for in-home healthcare delivery. This role is central to how field clinicians stay equipped and operational at Sprinter — supporting device setup, deployment, day-to-day troubleshooting, and equipment maintenance so care teams can focus on patients, not technology. Hybrid role working from our Atlanta Distribution Center a minimum of 3 days per week. About Sprinter Health Sprinter Health is rebuilding healthcare delivery from the ground up. Our mission is to bring high-quality, preventive care directly into the homes of people who are falling through the cracks of the system. Since 2021, we’ve: \uD83C\uDFE5 Served over 100,000 patients\uD83D\uDE80 Grown 6x in 2024 alone\uD83C\uDF0D Reached 60%+ coverage of the U.S. population\uD83E\uDD1D Partnered with 6 of the 10 largest health plans\uD83D\uDCB0 Raised $125M from top-tier investors like a16z, General Catalyst, GV, and Accel We’re building the operating system for in-home care—powered by data, logistics, and scalable systems. Your mission, if you choose to accept: As a Field Technology Specialist, your mission is to support the setup, deployment, and day-to-day maintenance of clinical technology used in our in-home healthcare services. Working under the guidance of the IT Manager, you’ll help ensure field clinicians have reliable, secure, and fully functional devices so they can deliver high-quality care in patients’ homes. From day one, you’ll contribute to clinician readiness, device uptime, and smooth field operations by keeping technology running and issues resolved quickly.Role Responsbilities • Prepare, configure, and ship field technology kits (mobile diagnostic tools, tablets, mobile phones, vitals devices, etc.) to clinical staff, • Support onboarding and offboarding of field technology users, ensuring systems, devices, and accounts are correctly configured, • Perform Tier 2 troubleshooting and technical support for field staff, escalating complex issues as needed, • Monitor device status, inventory, and service requests to maintain high equipment uptime, • Assist in maintaining device management systems (e.g., Jamf Pro or similar) and connectivity to core applications, • Follow established protocols for device security, data protection, and HIPAA compliance, • Coordinate equipment repairs, replacements, and returns with vendors and service partners, • Provide basic training and user guidance to field clinicians on device operation and troubleshooting, • Document support processes, incidents, and asset tracking updatesOutcomes + metrics you will directly influence:, • Provider readiness and productivity, • Field technology uptime and availability, • Speed and effectiveness of issue resolution for field devices, • Accuracy and completeness of device inventory and lifecycle tracking, • Security, privacy, and HIPAA compliance across field technologyAbout you:, • Experience: 1–2 years of experience providing IT or field technical support, ideally in healthcare, field service, or mobile operations., • Technical foundation: Familiarity with mobile device management (MDM) systems, remote support tools, and iOS/iPadOS environments., • Troubleshooting skills: Working knowledge of connectivity, basic networking issues, and device setup for mobile teams., • Security-aware: Understanding of data privacy and security best practices; HIPAA familiarity preferred., • Customer-focused: Strong problem-solving and customer service skills, with the ability to communicate clearly with non-technical users., • Organized: Detail-oriented and able to manage multiple tasks, tickets, and inventory updates efficiently., • Flexible: Willingness to travel occasionally to support clinician onboarding or equipment setup.Bonus points if you have:, • Startup experience in health tech or patient support operations, • Experience supporting distributed or field-based clinical teams, • Familiarity with tools such as Jamf Pro, Zendesk, or TeamViewer, • Knowledge of clinical or diagnostic devices, Bluetooth pairing, and wireless troubleshooting, • CompTIA, Mobility+, or other relevant IT certificationsWhat we offer:, • \uD83D\uDCC8 Competitive salary and equity grant, • \uD83C\uDFE5 100% medical, dental, and vision premiums covered (for you + your family), • \uD83D\uDCB8 401(k) matching

Job DescriptionDescriptionAtakapa Services, LLC. (A Waggoner Company) specializes in evaluating, maintaining and designing rehabilitation methods for sanitary sewer and storm drain infrastructure. We work with municipalities, wastewater utility contractors and engineering firms to inspect, clean, and rehabilitate their underground wastewater and drainage infrastructure. We provide a comprehensive range of services and reports to help our clients address the most complex sewer and storm drain operation and maintenance problems. ResponsibilitiesAs a Vac Truck Helper at Atakapa Services, you will play a crucial role in our operations by assisting the Operator to maintain vacuum trucks to ensure the safe and efficient removal of various materials. Your responsibilities will include but are not limited to: Key Responsibilities: • Assist Operator of Vacuum Trucks:, • Safely assist the vacuum truck Operator to collect, transport, and dispose of industrial waste, liquids, sludge, and other materials., • Adhere to all safety guidelines and procedures during the operation of equipment., • Maintenance and Inspection:, • Conduct routine maintenance checks on vacuum trucks to ensure proper functioning., • Perform pre-trip and post-trip inspections to identify and address any issues promptly., • Compliance and Documentation:, • Ensure compliance with environmental, health, and safety regulations., • Maintain accurate records and documentation related to each job and material disposal., • Communication:, • Collaborate with team members, supervisors, and clients to coordinate job tasks effectively., • Communicate any issues or concerns related to equipment or job site conditions promptly., • Emergency Response:, • Act as part of the emergency response team in case of spills or accidents, following established protocols., • Disaster response such as hurricanes. QualificationsQualifications: • Knowledge of safety regulations and procedures., • Ability to work in a team environment and communicate effectively., • Must be willing to travel for jobs that require multiple days on location., • Preferred:, • Class A or B Commercial Driver's License (CDL) with appropriate endorsements., • Experience assisting with vacuum trucks or similar equipment. Physical Requirements:, • Ability to lift and carry up to 50 pounds., • Comfortable working in various weather conditions., • Good physical fitness and stamina. Benefits:, • Competitive salary, • Health, dental, and vision insurance, • Retirement savings plan, • WEI Incentive Program, • Healthy Workplace Program, • Employee Referral Bonus, • Competitive Health Benefits, • Career Development and Training, • Flexible/Hybrid Schedule, • Community Service Opportunities

Job DescriptionHermeus is a high-speed aircraft manufacturer focused on the rapid design, build, and test of high-Mach and hypersonic aircraft for the national interest. Working directly with the Department of Defense, Hermeus delivers capabilities that will ensure that our nation, and our allies, maintain an asymmetric advantage over any and all potential adversaries. This role is a hands-on, onsite IT Support position focused on delivering reliable day-to-day service desk support to employees in a fast-paced environment. The individual will serve as a first point of contact for technical issues, providing troubleshooting and support across end-user devices, Microsoft enterprise tools, and basic networking needs while following established procedures and documentation. Success in this role requires strong customer service skills, a willingness to learn, and consistent onsite presence to support hardware, secure environments, and in-person user needs.Responsibilities: • Provide hands-on support for day-to-day service desk operations, including ticket intake, prioritization, documentation, and resolution., • Troubleshoot and resolve hardware, software, and operating system issues across Windows (primary), macOS (preferred), and Linux (experience strongly preferred; exposure acceptable)., • Deploy, configure, and support desktops, laptops, mobile devices, peripherals, and endpoint management solutions., • Support and administer Microsoft enterprise environments, including:, • Windows desktop, • Azure Active Directory / Entra ID, • Microsoft Intune, • Microsoft 365 (Exchange, Teams, OneDrive, SharePoint), • Assist with troubleshooting common networking issues such as basic LAN/WAN connectivity, VPN access, and Wi-Fi connectivity, following established procedures and documentation., • Assist with escalations and collaborate with other IT team members to resolve complex or cross-functional issues., • Contribute to continuous improvement of service desk workflows, documentation, and support processes., • Perform root cause analysis on recurring issues and recommend practical improvements., • Maintain accurate documentation, SOPs, and knowledge base articles., • Ensure compliance with information security, export control, and data privacy requirements., • Deliver professional, responsive, and customer-focused IT support both in person and remotely., • Maintain consistent, full-time onsite presence in ATL, GA to support hardware, secure environments, and in-person user needs. Hybrid eligibility for one work-from-home day as well. Hours are 7a-4p.Minimum Requirements:, • 2+ years of progressive IT support or systems support experience in an end-user or service desk environment., • Well-versed, hands-on experience with Windows desktop, Azure/EntraID, and Microsoft 365., • Strong experience supporting macOS environments., • Linux experience preferred; working knowledge or exposure required., • Basic understanding of networking fundamentals (e.g., LAN/WAN concepts, VPNs, and Wi-Fi) with the ability to follow documented troubleshooting procedures., • Proven ability to manage service desk tickets while handling complex technical issues., • Strong customer service mindset with the ability to communicate technical concepts clearly to non-technical users., • Experience performing root cause analysis and contributing to operational improvements., • Ability and willingness to work onsite in ATL, GA, with reliable and predictable attendance. Hours are Monday through Friday, 7am to 4pm for this role.Preferred Skills and Experience:, • Ability to obtain and maintain a Top Secret security clearance., • Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent practical experience., • Experience supporting cloud platforms and virtualized infrastructure (Azure and/or AWS)., • Experience contributing to service desk or IT operations process improvements. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Description Title Delivery Driver Duties & Responsibilities: We are looking for qualified drivers in your area and we will pay you to drive around, listen to your radio and deliver great product. What else, you go home every night with cash in your pocket! Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Making consistent products within Domino’s Pizza guidelines Delivering product by vehicle from the store to the customer in a safe and courteous manner. Maintaining a clean and organized work environment from our customer’s viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. Other duties as assigned. What are we looking for? A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is a safe, responsible driver. You will also need access to reliable vehicle that is insured. A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You should have the ability to read a map and find your way around the delivery area. You are at least 18 years old. You must have a minimum of two (2) years driving history. Pass a Criminal Background check.

Job DescriptionJob Description Overview: Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation we do it because we can. What do we mean by that, you ask? We mean that we offer a great, flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place! Duties & Responsibilities: Right now, we are looking for qualified drivers in your area and we will pay you to drive around (safely), listen to your tunes and deliver great product. What more could you ask for? Oh, tips? Yea, with a great attitude and great customer service, you can have your share of those too! Your job responsibilities would include (but are not limited to): • Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!, • Operating the cash register and collecting payment from customers., • Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures., • Delivering product by vehicle from the store to the customer in a safe and courteous manner., • Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store., • Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Delivery Driver: • A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license., • Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers., • The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!, • Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most., • You should have the ability to read a map and find your way around the delivery area. Maybe you will even be able to teach your co-workers some short-cuts!, • You have to be at least 18 years old., • You must have a minimum of two (2) years driving history. All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Description Title Delivery Driver Duties & Responsibilities: We are looking for qualified drivers in your area and we will pay you to drive around, listen to your radio and deliver great product. What else, you go home every night with cash in your pocket! Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Making consistent products within Domino’s Pizza guidelines Delivering product by vehicle from the store to the customer in a safe and courteous manner. Maintaining a clean and organized work environment from our customer’s viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. Other duties as assigned. What are we looking for? A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is a safe, responsible driver. You will also need access to reliable vehicle that is insured. A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You should have the ability to read a map and find your way around the delivery area. You are at least 18 years old. You must have a minimum of two (2) years driving history. Pass a Criminal Background check.

Job DescriptionHermeus is a high-speed aircraft manufacturer focused on the rapid design, build, and test of high-Mach and hypersonic aircraft for the national interest. Working directly with the Department of Defense, Hermeus delivers capabilities that will ensure that our nation, and our allies, maintain an asymmetric advantage over any and all potential adversaries. We are seeking a highly motivated and experienced Senior Flight Software Engineer to join Hermeus, a hypersonic aircraft startup company. As a Senior Flight Software Engineer, you will work closely with our hardware and systems engineers to design, develop, and implement software for our cutting-edge aircraft systems. We are open to considering Software Engineer II or Principal Engineer candidates for this role. Responsibilities: • Develop and maintain embedded flight software for our aircraft systems, including flight control, navigation, communication, and avionics systems., • Collaborate with hardware engineers to ensure seamless integration of software and hardware components., • Write efficient, high-quality, and well-documented code that meets the performance and safety requirements of the aircraft., • Develop software requirements and design documents., • Participate in code and design reviews to ensure high-quality software., • Test and debug software to ensure it meets design specifications and performance requirements., • Work with systems engineers to develop and execute system-level tests and simulations., • Participate in the development of safety-critical software and documentation to ensure compliance with regulatory standards., • Stay up-to-date with emerging trends and technologies in the embedded flight software field and apply them to our aircraft systems., • Develop and maintain technical documentation.Minimum Requirements:, • Bachelor's or Master's degree in Computer Engineering, or a related field., • 5+ years of experience in embedded flight software development., • Professional experience programming in C/C++ and experience with embedded flight software development tools and methodologies. Preferred Skills and Experience:, • Experience with real-time operating systems (RTOS) or embedded Linux for real-time applications., • Familiarity with low-level hardware interfaces (e.g., CAN, RS422, MIL-STD-1553, ARINC429, etc.), and software development for embedded applications., • Experience with fault-redundant design as well as safety-critical software development processes, such as DO-178C or MIL-516C., • Knowledge of avionics systems, flight control systems, and navigation systems., • Strong problem-solving skills and attention to detail., • Excellent communication skills and ability to work collaboratively in a team environment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionThe world’s largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information - helps our customers verify that their partners have all of the required credentials to do business. In today’s new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials. Evident is a VC-backed technology startup, headquartered in Atlanta, GA. Learn more at evidentid.com. We’re looking for a highly skilled Lead Software Engineer who will be a hands-on builder of the product and lead a small team (2–3 engineers) in an AI-first development environment. The core of this role is using AI tools as a primary force multiplier across the software lifecycle to accelerate delivery of SaaS products without sacrificing quality. You’ll set direction, raise engineering standards, and guide the team through modern, AI-enabled ways of building. The role will be based in our office in Atlanta (hybrid work model with two days in the office and three days remote).Key Responsibilities • Hands-On Product Engineering, • Design, build, test, and ship high-impact SaaS features and services, • Drive architecture decisions and technical execution from requirements to production, • Set and uphold standards for code quality, reliability, observability, and security, • AI-First Development Leadership, • Evaluate, implement, and standardize AI tools across the SDLC (coding, review, testing, docs, incident analysis), • Build “AI-in-the-loop” workflows for:- requirements/spec drafting- design exploration and architecture docs- code generation, refactoring, and migrations- test creation and regression detection- documentation, runbooks, and onboarding, • Define guardrails for safe and effective AI use (security, privacy, IP, data handling), • Team Leadership & Coaching, • Lead and mentor a team of 2–3 engineers through planning, execution, and delivery, • Coach engineers on strong fundamentals and high-leverage AI-assisted workflows, • Provide technical guidance through design reviews, code reviews, and pairing, • Cross-Functional Collaboration, • Partner with product, design, and leadership to deliver the right solutions quickly, • Communicate progress, risks, and opportunities clearly and proactivelyRequired Skills & Qualifications, • 5+ years of professional software engineering experience, including leading small teams or acting as a player/coach, • Proven ability to build and ship SaaS products end-to-end in fast-moving environments, • Strong system design and problem-solving skills; able to articulate tradeoffs clearly, • Deep, practical experience using AI/LLM tools in daily engineering work, with clear opinions on what drives real leverage, • Excellent communication and mentorship skills; comfortable leading changePreferred Qualifications, • Experience integrating LLM-based features into production systems, • Background in developer productivity, platform engineering, or SDLC automation

Job DescriptionABOUT VICTORY LIVE Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promotors, teams, venues and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to manage all elements of the ticket sales lifecycle, from ingestion to sales fulfillment. THE POSITION Victory Live is seeking a Lead IT Engineer to take ownership of our IT infrastructure and operations. This role will oversee the company’s hardware, software, and systems across both Mac and Windows environments. Key responsibilities include managing identity and access solutions such as Okta and JumpCloud, domain management, and Google Workspace (Gmail)—ensuring all systems are secure, efficient, and aligned with business needs. The Lead IT Engineer will support both remote and on-site employees, while also being responsible for office IT operations such as hardware provisioning, networking, and day-to-day user support. You’ll collaborate cross-functionally to maintain a strong IT posture and drive continuous improvement. This role also includes providing technical leadership and mentorship to other IT team members, fostering growth and knowledge sharing across the team. This role requires a blend of hands-on technical expertise and leadership skills and will be 100% on-site in our Atlanta office. THE PLAN 1. IT Infrastructure Management: • Manage and support the organization’s IT systems across both Mac and Windows environments., • Oversee the maintenance, configuration, and reliable operation of computer systems, servers, and networking infrastructure., • Ensure systems are up-to-date with security patches and software updates. 2. Identity and Access Management (Okta):, • Administer Okta for Single Sign-On (SSO) and Multi-Factor Authentication (MFA), ensuring secure access to applications and systems., • Manage user provisioning, de-provisioning, and role-based access control across the organization., • Integrate new applications and services with Okta to streamline authentication processes. 3. Google Workspace (Gmail) Management:, • Administer Google Workspace (Gmail, Calendar, Drive, etc.), ensuring smooth operation and troubleshooting issues as they arise., • Manage user accounts, groups, email security, and data retention policies within Google Workspace., • Provide user support and training for Google Workspace applications. 4. Domain and Network Management:, • Oversee domain management, including DNS, domain registration, SSL certificates, and network configurations for IT software products, • Ensure efficient management of internal and external domain-related services. 5. Office IT Management:, • Manage office IT operations, including setup and maintenance of workstations, printers, telecommunication systems, and other office equipment., • Oversee network infrastructure for office locations, ensuring secure and stable connections for all users., • Work with vendors to source, install, and maintain IT hardware and software for office environments. 6. Helpdesk and User Support:, • Provide technical support for on-site and remote employees, resolving IT-related issues in a timely manner., • Manage and maintain an IT ticketing system, tracking and resolving issues related to hardware, software, networking, and accounts., • Provide training and guidance to employees on IT policies and best practices. 7. Security and Compliance:, • Ensure that IT systems meet security and compliance standards, particularly regarding data privacy, encryption, and user access controls., • Implement and monitor security protocols, including antivirus and endpoint protection, to prevent cyber threats., • Collaborate with the security team to ensure best practices are followed for data protection and risk management. 8. Vendor Management and Budgeting:, • Manage relationships with IT vendors and service providers, ensuring cost-effective procurement and timely service delivery., • Assist in preparing and managing the IT budget, including expenses for hardware, software, and services. 1. Technical Expertise: • Strong knowledge of both Mac and Windows operating systems, including deployment, configuration, and troubleshooting., • Experience with Okta for identity and access management, SSO, and MFA., • Expertise in managing Google Workspace (formerly G Suite), particularly Gmail, Calendar, and Drive., • Expertise in managing Microsoft 365, particularly Outlook, Teams, OneDrive, and SharePoint., • Familiarity with domain management (DNS, SSL certificates) and networking fundamentals (TCP/IP, VPNs, firewalls)., • Understanding of office IT equipment, networking infrastructure, and basic system administration. 2. Experience:, • 10+ years of experience in IT support and systems management., • Experience managing both on-site and remote IT environments., • Experience provisioning both Windows and MacOS machines., • Proven experience managing user accounts, security settings, and workflows in Google Workspace and Okta., • Experience in office IT setup, maintenance, and troubleshooting., • Experience with Jump Cloud is a plus 3. Leadership and Management:, • Strong organizational and leadership skills, with the ability to manage small IT teams or vendors., • Excellent project management skills, with the ability to oversee IT initiatives and ensure they align with business goals., • Proven ability to manage IT support operations, ensuring that user issues are resolved in a timely and efficient manner. 4. Communication Skills:, • Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users., • Strong interpersonal skills, with the ability to interact with employees at all levels of the organization. Education: Powered by JazzHR F9uHpTj7SR

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary As a Senior Manager, Global Technical Support for Smarsh Call Recording & Analytics, you will be part of our global support leadership team, providing leadership to a global team that ensures our customers receive prompt and effective assistance with technical issues related to our products and services. You will own support delivery, customer satisfaction, and service excellence strategy and execution for your team. Key focus areas include SLA adherence related to response and resolution, support readiness, and team development. In this role you will collaborate closely with Smarsh cross-functional leadership, especially product and sales to ensure product supportability, drive resolution of escalated issues and related customer communications, and promote awareness and adoption of self-service offerings to leverage knowledge reuse and rapid resolution. What are the hybrid work requirements? 3 days per week at Smarsh’s Atlanta, GA (Buckhead) office + 2 days per week remote. Candidate must be located within a reasonable commuting distance from the office for in-office workdays and have reliable internet service and a quiet workspace for remote workdays. How will you contribute?Team Leadership • Manage and mentor a global team of technical support professionals and/or subordinate manager(s) in a high-performance environment., • Develop and retain talent, fostering career growth and progression for team members., • Drive consistent processes and SOPs for support delivery, including global follow-the-sun support coverage and workforce planning, case management, and KCS (Knowledge-Centered Services) in the workflow. Strategy Development, • Develop and implement support strategies and objectives that align with company goals., • Analyze support metrics to identify trends and areas for improvement. Resource Management:, • Manage resources effectively, primarily staffing across multiple time zones. Customer Engagement:, • Ensure high levels of customer satisfaction through effective support solutions., • Actively engage directly with customers and partners to build relationships, gather voice of customer feedback, and manage escalations. Process Improvement:, • Implement new technologies and tools, including AI, to enhance support efficiency., • Recommend workflow, platform, and support channel improvements to resolve issues and scale the use of new support practices, • Promote our adoption of self-service offerings by our customers and partners, including knowledgebase, community, and training resources.Technical Expertise:, • Stay informed about the organization's products or services, as well as industry trends and best practices in technical support., • Provide guidance to your team on complex technical issues. Crisis Management:, • Handle escalated or urgent technical issues effectively, providing leadership and support to your team during critical situations and following established incident processes. Training & Development:, • Actively participate in readiness planning for pre-releases, new product introductions, or rollout of support delivery changes., • Conduct performance analysis based on support metrics and quality reviews, delivering in weekly/bi-weekly 1:1s. Cross-Functional Collaboration:, • Collaborate across functions to resolve escalated issues, fulfill customer needs, and improve supportability of products and services., • Contribute support feedback to product roadmap planning and enhancements., • Participate in the sales process to promote bookings growth for premium Support offerings., • Interact with all levels of leadership across Smarsh and clients as needed. Reporting & Analysis:, • Generate reports on support metrics and present findings to stakeholders., • Use data analysis to drive decision-making and strategic planning. What will you bring?, • 7-10 years of experience in B2B technical support, with 3-5 years successfully leading technical support organizations, ideally across multiple geographies., • Industry experience with Voice Recording &/or Telephony Systems (Microsoft, Cisco, Avaya, RingCentral, etc.) is highly desirable, • Experience with SIP Signaling and a solid understanding of the protocol, Linux and Windows Server, Microsoft Azure Network, Windows networking, Wireshark / WinPcap, • Strong tactical decision-making and crisis management experience in a continuously evolving environment., • Experience applying critical thinking and analytical skills to drive larger objectives which contribute to multiple areas of the organization., • Cross-collaboration experience with Product Management, Sales Management, and Partners/Resellers., • Passion for helping customers and team members succeed., • Exceptional verbal, written, presentation, and interpersonal communication skills., • Ability to persuade others in sensitive complex situations while preserving relationships.

Job Description Field IT Engineer Onsite | Atlanta, GA Position Overview: We are looking for a talented IT professional to join our leading digital banking client’s team, supporting day-to-day IT operations across local, regional, and global business and IT functions. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is ready to make an impact with cutting-edge technology and a forward-thinking organization. Key Responsibilities: • Provide hands-on IT support, including LAN/WAN network, telephony, and printer support., • Support PCs, laptops, desktops, and high-end engineering workstations, including staging, restore, and recovery., • Manage global information security efforts, including virus protection, backups, recovery, and audits., • Resolve help desk incidents within service level agreements, tracking and resolving IT issues with global teams., • Support end users and senior management in both office and remote hybrid environments., • Lead IT projects related to real estate, network installations, and maintenance of communication and AV equipment., • Oversee IT asset inventory, stocktakes, and audits, ensuring smooth vendor support and procurement processes., • Actively participate in IT planning, program execution, and business continuity planning., • Manage site computer rooms and coordinate disaster recovery efforts., • Lead IT upgrades, new implementations, refresh programs, and expansions driven by corporate real estate activities., • Communicate and collaborate effectively with global, regional, and site-based teams, solution partners, and management., • Proficient in IT infrastructure and executive office support., • Strong ability to support key executive events, such as management meetings., • Self-motivated, detail-oriented, and quick to learn, with the ability to innovate and adapt in a fast-changing environment., • Effective communication skills at all levels of management., • Ability to manage multiple sites and support global IT needs., • Flexibility in working hours to accommodate project timelines and office hours., • High degree of autonomy, service orientation, and a results-driven approach., • Bachelor’s degree or relevant certification in IT, Computer Engineering, Electronics, or related discipline., • Experience with Microsoft Windows 11 and server/Dell PC client support., • Familiarity with CISCO switches, routers, networks, and telephony systems., • Expertise in implementing structured cabling and network layouts., • Experience managing complex support issues within a globally dispersed organization., • Knowledge of global wired and wireless network technologies, DNS/DHCP, WAN, and LAN technologies., • At least 3-5 years of relevant experience in LAN/WAN and technical support. Why Join Us? This is an exciting opportunity to work with a leading digital banking client that is shaping the future of financial services. You’ll be part of a dynamic team that embraces innovation and values your expertise. Join us to help drive meaningful change while advancing your career in a supportive, growth-oriented environment.

Job DescriptionSaviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit . At Saviynt, we're passionate about providing exceptional technical support to our customers who rely on our cutting-edge Identity Governance and Administration (IGA/IAM) cloud solutions. This role is critical in ensuring our Technical Support team delivers outstanding customer experiences and effectively resolves complex technical challenges. As a Soft Skills Training Specialist, you will empower our team to excel by developing and delivering engaging training programs that blend essential soft skills with technical expertise. You will be vital in driving customer satisfaction, improving team performance, and fostering a culture of continuous learning within our dynamic and supportive environment. This role is based in Sandy Springs, Georgia, with a hybrid schedule requiring 3 days per week in the office. Candidates must be able to commute to the office as needed.WHAT YOU WILL DO: • Develop and deliver comprehensive support of the product that combine soft skills with technical knowledge, equipping the Technical Support team to handle complex issues with empathy, clarity, and efficiency., • Design and facilitate interactive workshops, role-playing exercises, and case study sessions focused on enhancing communication, active listening, problem-solving, and conflict-resolution skills in the context of technical support interactions., • Understand , Troubleshoot and resolve issues in IGA/IAM solution for Saviynt product, • Collaborate with technical trainers and product experts to integrate product-specific scenarios and troubleshooting techniques into soft skills training., • Assess training needs through observation, feedback, and performance data, continuously refining content to align with business goals, team requirements, and evolving customer needs., • Coach and mentor Technical Support team members on customer interaction best practices, including building rapport, managing expectations, handling difficult situations, and effectively escalating issues., • Stay abreast of industry trends and best practices in technical support and soft skills training to ensure the team remains at the forefront of customer service excellence., • Continuously measure and improve the training program based on feedback, evaluations, and trainee performance., • Survey new hires to understand areas for improvement and execute those improvements in the training programWHAT YOU BRING:, • Strong Experience supporting IGA/IAM solutions with Saviynt or related technology, • Minimum 2–3 years operating at a senior or lead level, even if not formally titled “Principal” in technical support, systems engineering, in IAM/IGA with Saviynt experience, • Strong knowledge of Saviynt product or related technology/product, • Experienced with soft skills or technical support training, with a demonstrated passion for developing others., • Strong understanding of customer service principles in a technical environment, particularly within a phone-based, email-based, and/or chat-based support setting., • Excellent presentation, communication, and interpersonal skills, with the ability to engage and motivate diverse learners., • Familiarity with IGA/IAM solutions is required and working with complex, enterprise-grade products, • Exceptional verbal and written communication skills, including communicating technical information clearly and concisely., • Active listening, empathy, and patience in handling customer interactions, especially in stressful situations., • Strong analytical and problem-solving skills, with the ability to identify and address technical and interpersonal challenges., • Proficient in training needs assessment, curriculum design, and delivering engaging training sessions., • Adaptability and a willingness to learn and embrace new technologies and training methodologies., • Understanding of Global Cultures and how to connect with Customers across regions., • Experience in the SaaS industry, particularly in identity or security solutions., • Familiarity with relevant tools and technologies used by the Technical Support team (e.g., CRM systems, ticketing systems, remote support tools)., • Experience working with diverse teams across different geographies.If required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):

Job DescriptionHermeus is a high-speed aircraft manufacturer focused on the rapid design, build, and test of high-Mach and hypersonic aircraft for the national interest. Working directly with the Department of Defense, Hermeus delivers capabilities that will ensure that our nation, and our allies, maintain an asymmetric advantage over any and all potential adversaries. We are currently seeking a motivated Platform Specialist to join the Mission Systems Engineering team at Hermeus! Responsibilities • Build, maintain, troubleshoot, and repair Ground Control Stations., • Install, configure, and maintain flight critical IT systems, communication tools, and mission-enhancing hardware/software., • Install, configure, and maintain pilot-in-the-loop cockpits for Remotely Piloted Aircraft (RPAs)., • Collaborate closely with other engineering teams to ensure seamless integration of mission systems., • Design, configure, and maintain network hardware and software, including routers, switches, firewalls, Access Points (wireless), and VPNs., • Monitor network performance and ensure system availability and reliability., • Perform network troubleshooting to isolate and diagnose common network problems., • Implement and maintain network security, including access controls, intrusion detection systems, and threat prevention., • Manage and administer network services such as DNS, DHCP, and IP address management (IPAM)., • Develop and maintain comprehensive documentation for network configurations, processes, and procedures., • Collaborate with other IT teams to support infrastructure projects and resolve complex technical issues., • Be willing and able to support the deployed platform (on a rotation basis) during weekends, off hours., • Willing and able to travel for 1-2 weeks at a time during test operations/campaigns., • Stay up to date with emerging network technologies, best practices, and NIST guidelines. Basic Qualifications, • Associates degree in information technology/systems, Computer Science, Engineering, or related STEM field., • 5+ years of experience as a Network Engineer or in a similar role (Site Reliability Engineer, Platform Engineer, Cybersecurity Engineer, Software Engineer)., • Proficient in Linux., • Proficient in basic electronics maintenance and repair., • Proficient in the maintenance/termination serial port connectors (RS232, etc.), and CAT5/6., • Proficient in basic electronics packaging (design, assembly, cable routing, cooling, etc.)., • Proficiency working at all layers of the OSI network model., • Proficiency designing and maintaining layer 2 networks., • Comfortable reading and maintaining low voltage wiring diagrams., • Experience creating, explaining, and maintaining network architectures, network topology diagrams, and other interface diagrams/specifications., • Ability and desire to travel for 1-2 weeks at a time to work on-location with the Ground Control Station at various military bases and airports., • Strong understanding of networking protocols (TCP/IP, OSPF, BGP, EIGRP) and network hardware., • Proficiency in Microsoft Windows and associated Office suite of tools: Word, PowerPoint, Outlook, Teams., • Excellent written and verbal communication skills., • Ability to obtain and maintain a security clearance. Preferred Qualifications, • 10+ years' experience designing, integrating, troubleshooting, and maintaining complex aerospace platforms’ I.T. infrastructure., • Proficiency in low level network programming (socket programming), design, and troubleshooting., • Familiarity with cloud networking concepts (AWS, Azure)., • Familiarity with Palo Alto and Juniper network devices., • Background in government or cleared contractor networks., • Experience with FedRAMP authorized cloud solutions (AWS Govcloud, Azure GCC-H, etc..) is a plus., • Experience with network cybersecurity tools such as Wireshark, Nmap, AWS network security tools, Microsoft Defender, etc., • Palo Alto Certification (PCCET, PCNSA, PCNSE, etc.)., • Juniper Certification (JNCIS, JNCIP, etc.)., • SANs Certification (GSEC, GCIA, GMON, GDSA, etc.). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Overview: Were hiring a Product Engineer, reporting to the Director of Engineering, with strong skills in Networking, Compute, Data Storage, and Microsoft 365, plus a passion for automation and managing compute infrastructure across hardware and datacenters. At Cortavo, youll be a key platform management expert, ensuring smooth internal engineering operations while owning & developing internal tools & systems, provisioning applications, and system optimization and continually improving Cortavos full product offering. Youll drive cutting-edge tech integration, scale innovations, and shape a reliability roadmap for efficiency across on-premise, data center, and cloud environments. Accountabilities: 30% - Tooling & Process Improvement (Product Enablement) 30% - Platform Development and Management 25% - Driving Product Ownership Responsibilities: Tooling Improvement (Product Enablement) • Evaluate and Optimize technology stack to improve performance, scalability, and cost efficiency., • Serve as the subject-matter-expert for all Cortavo tools (internal and external), making sure weve got the best and use them fully., • Identify gaps in tooling and processes, and translate them into roadmap items, architectural improvements, or productized capabilities., • Define and maintain technical standards, operational best practices, and documentation that support repeatable, high-quality delivery., • Maintain accurate, current, and accessible technical documentation, conduct internal and external product demos, and ensure value of products can be demonstrated., • Stay on top of new tech and methods so the teams always using the sharpest tools and tactics., • Administer internal tools, manage access controls, and maintain comprehensive documentation for seamless operations., • Govern application change management, balancing innovation velocity with platform stability and risk management., • Drive platform security and compliance initiatives, ensuring infrastructure meets or exceeds SOC 2 and CMMC requirements by design., • quarterly delivery presentations with leadership, • Building solutions by collaborating with the many Cortavo teams to define, architect,, • and construct our core offering from the ground up., • Come up with tech solutions and products ready to roll out for new Cortavo services,, • ensuring the offering has the best possible solution for support., • Cultivating partner relationships to identify and shape future product needs, informing, • Minimum 7 years of IT systems engineering experience, • Minimum 4 years of IT platform engineering, DevOps, or infrastructure roles, • Strong ability to partner with operations stakeholders to define platform needs and drive, • adoption, • Experience establishing platform governance, compliance standards, and security, • controls, • Expert knowledge of Networking and Firewalls, particularly with Cisco Meraki, • Expert knowledge in Microsoft 365, Azure AD, Exchange Online, Teams, and Microsoft, • Endpoint Manager (Intune), • Proficiency with observability tools (Prometheus, Grafana, OpenTelemetry, Datadog), • Knowledge in Infrastructure as Code (IaC) tools, such as Terraform, Puppet, Ansible, • Proficiency in Microsoft Server environments, • Expertise in VMware ESXi and vSphere, • Comfortable with TypeScript and Node.js or similar back-end ecosystem, • Cloud Infrastructure (Azure, AWS) Experience, • CI/CD Pipeline Experience, • Competitive salary, as well as employer, contributed health benefits, • Unlimited paid time off, • Atlanta, GA office location, • Access to a Company cell phone plan, • A seat on an energetic team that collaborates and pushes each other to be better, • A fast-paced but cooperative environment with endless potential for growth, • Celebration events for team and Company successes throughout the year Flexible work from home options available.

Job Description The Department of Human Services (DHS), Office of Information Technology is seeking qualified candidates for the temporary contractor staffing position of Senior Cloud Application Architect -Child Welfare Program in Atlanta, . We are seeking an experienced and highly skilled Solution Architect to join our team. The ideal candidate will have extensive expertise in designing and implementing scalable, secure, and innovative solutions across a range of technologies, including Java, Salesforce, C++, NodeJS, NestJS, Angular, Spring Boot, ServiceNow, AWS, microservices architecture, DevOps, CI/CD, databases, and containerization. Asa Solution Architect, you will be responsible for not only delivering end-to-end solutions but also ensuring that the solutions adhere to both industry standards, and the specific standards followed by the agency or organization. You will verify that the solution approach is applicable, relevant, and aligned with business needs while working effectively with vendors and collaborating across cross-functional workstreams to drive success. Key Responsibilities: Architecture Design& Implementation: Lead the design and implementation of scalable, secure, and high-performance applications and systems using Java, C++, NodeJS, and Spring Boot. Focus on designing microservices-based architectures to enableflexibility, scalability, and ease of maintenance, ensuring solutions meettechnical and business requirements. Solution Verification & Standards Compliance: Ensure that the proposed solution approach is verified against industry standards, best practices, and the specific standards followed by the agency ororganization. Review design decisions, technical choices, and ensure that theyare applicable, relevant, and compliant with applicable regulations,frameworks, and security standards. Microservices Architecture: Design, develop, and implement microservices-based solutions that break down monolithic applications into manageable, modular components, promote scalability, resiliency, and independent deployment. Ensure that microservices are secure,efficient, and adhere to best practices. Cloud & AWS Expertise: Architect cloud-based solutions utilizing AWS services (e.g., EC2, Lambda, RDS, DynamoDB, S3, ECS, EKS). Design and implement cloud-native solutions that prioritize availability, security, and cost efficiency. Cloud Infrastructure Management and Automation: Experience in managing and automating infrastructure deployments using Terraform and AWS CloudFormation to ensure efficient, scalable, and secure cloud resource management across multiple environments. Salesforce & ServiceNow Integration: Leverage Salesforce and ServiceNow platforms for seamless integration and automation, optimizing customer relationship management (CRM) and IT service management (ITSM) workflows. Monitoring Tools: Design and implement monitoring solutions for infrastructure, applications, and business processes using Dynatrace and Splunk, ensuring integration between the monitoring tools and other system components (Cloud platforms, CI/CD pipelines, microservices, etc.) DevOps & CI/CD Pipelines: Design, implement, and maintain automated CI/CD pipelines using tools such as Jenkins, GitLab, GitHub Actions, and AWS Code Pipeline. Implement DevOps practices to automate code deployment, testing, and infrastructure provisioning, ensuring they adhere to security and compliance standards. Containerization & Orchestration: Utilize Docker for containerizing applications and Kubernetes or AWS ECS/EKS for container orchestration, enabling highly scalable and portable applications. Database Management: Design and manage both relational and NoSQL databases (MySQL, PostgreSQL, DynamoDB, MongoDB). Ensure database scalability, performance optimization, and proper integration with applications while adhering to the agencys data governance standards. Vendor Collaboration & Relationship Management: Work closely with third-party vendors to ensure that external solutions and products integrate seamlessly with overall architecture. Evaluate vendor solutions, manage expectations, and ensure delivery within scope, timeline, and quality standards. Cross-Workstream Collaboration: Collaborate effectively with cross-functional teams, including product management, development, operations, and security teams, to align solutions with business objectives. Ensure seamless communication and integration across various workstreams and stakeholders. Solution Evaluation & Improvement: Continuously evaluate the performance and efficiency of existing systems, proposing improvements and optimizations to enhance scalability, security, and user experience. Ensure solutions remain adaptable and relevant as business requirements evolve. Mentorship & Leadership: Provide technical leadership and guidance to development teams, ensuring high-quality code and adherence to architectural best practices. Mentor junior architects and developers. Required Skills & Qualifications: Bachelors degree in computer science, Information Technology, Engineering, or a related field (or equivalent experience). Proven experience as a Solution Architect or similar role with hands-on experience in designing complex systems. Proficiency in Java, C++, NodeJS, NestJS, Angular, and Spring Boot for application development. Strong experience in integrating with Salesforce and ServiceNow platforms. Expertise in AWS cloud technologies (EC2, Lambda, S3, RDS, DynamoDB, ECS/EKS, etc.). In-depth knowledge of DevOps practices and tools, including Jenkins, GitLab, GitHub Actions, and AWS CodePipeline. Hands-on experience with containerization using Docker and orchestration with Kubernetes, Amazon ECS, or EKS. Strong understanding of both relational (MySQL, PostgreSQL) and NoSQL (MongoDB, DynamoDB) database systems. Proficient in using Git for version control and collaborative development workflows. Experience in system design and architectural decision-making, with a focus on high-availability, scalability, and performance. Strong ability to verify solution compliance with both industry standards and organizational requirements. Proven experience in vendor management, including evaluating third-party solutions, integrating external products, and maintaining productive vendor relationships. Experience working effectively with cross-functional teams, ensuring smooth collaboration across different departments and workstreams. Excellent problem-solving, communication, and leadership skills. Preferred Qualifications: Experience with other cloud platforms such as Azure or Google Cloud. Familiarity with additional frameworks such as Spring Cloud, Microservices, and GraphQL. Relevant certifications (e.g., AWS Certified Solutions Architect, Salesforce Platform Developer). Experience in ensuring regulatory compliance and data security standards (e.g., GDPR, HIPAA) in architectural designs. Experience in any of Integration platforms like MuleSoft/Boomi is a plus.

American Medical Staffing is seeking a School Services Speech Language Pathologist for a local contract job in Atlanta, Georgia. Job Description & Requirements • Specialty: Speech Language Pathologist, • Discipline: School Services, • Start Date: 01/19/2026, • Duration: 17 weeks, • 35 hours per week, • Shift: 7 hours, days, • Employment Type: Local Contract We’re living in the new normal. Lives and careers look different today. So why shouldn’t you have a role that delivers excitement, fewer restrictions, and brings you closer to loved ones? At American Medical Staffing (AMS), we believe in supporting the pioneers who embody the sense of adventure each new placement brings and we’re looking for a Speech Language Pathologist for a school-based contract assignment. CCC and CFs are welcome to apply! Job Title: Speech Language Pathologist (Clinical Fellows (CF) welcome to apply) Location: Atlanta, GA Setting: School-Based (Pre-K through 12, depending on assignment) Pay Range: $44.00-$55.00 hourly (Pay based on experience) * Hours: Full-time or Part-time options Contract Length: 2025-2026 School Year Requirements • Valid Speech Language Pathologist license, • Be willing to obtain state licensure Why Choose American Medical Staffing? • Day-One Benefits: Medical, dental, and vision plans with no waiting period, • Wellness PTO: Build 1 or 2 weeks of paid time off into your contract, • Hotel Discounts: Save up to 60% through our partnership with Hotel Engine, • Loyalty Program: Earn financial incentives automatically based on hours worked, • Referral Program: $500 for you and $500 for each referral after 450 hours—no limits, • Working Advantage: Exclusive discounts on retail, entertainment, and travel, • Scrub Discount: 20% off scrubs through our AMS store, • Retirement Plans: 401(k) options available after 90 days, • Compliance & Credentialing Support: We handle the logistics, • Mentoring & Support: Guidance from professionals who understand the school setting Responsibilities • Provide essential support and specialized care to students in educational settings., • Collaborate with school staff, therapists, and families to ensure students receive services tailored to their individual needs., • Provide assessment and treatment for students with various communication disorders. Apply now to take the next step in your journey. American Medical Staffing is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, or any other non-merit factor. American Medical Staffing Job ID #61696. Posted job title: Speech Language Pathologist - CCC:Schools,08:00:00-15:00:00 About American Medical Staffing American Medical Staffing is a staffing agency headquartered in Baltimore, MD. Our goal is to CREATE an extraordinary experience for our health care professionals. Our roots are nurse owned and operated so we know what clinicians want - lots of options, a smooth and informed placement process, competitive and accurate pay, great customer service and responsiveness to requests, and advocacy when there is an issue. When AMS was founded in 2001, we started our company with a mission to be a better agency than our competitors. We have always put a heavy emphasis into what is best for our employees, not necessarily just our clients or our company. You are not an expense as you may be to a hospital; you are an asset. We take employee advocacy seriously; you are not just a number to us. The end result is that you don`t work for us; we work for you. Since starting in Baltimore, MD, we continue to grow throughout the country. Check out our industry leading reviews on Google and Indeed to see how much our clinicians enjoy working with us! · Benefits: AMS offers an array of benefits for any employee working 30 hours or more! Those eligible employees who choose to participate will pay the premiums with deductions from their pre-tax earnings. We offer a complete benefits package including Health Insurance, 401K with up to 2% match, Life, Vision, and Dental. From health and wellness support, financial or legal needs, or help with life's everyday challenges, our Employee Assistance Program provides you with resources, services and discounts to help you manage your unique concerns and save time, energy and money. We also offer additional Employee Perks that you can enjoy as an AMS employee: • Scrubin – Uniform Discounts, • Working Advantage – unlimited access to thousands of exclusive discounts and special offers nationwide for theme parks, shows, tours, attractions, sports, concerts, hotels, rental cars, retail gift cards, movie tickets and much more, • Hotel Engine - Save up to 60% when booking hotel rooms, with access to more than 700,000 deeply discounted hotels worldwide., • Discounted Pet Insurance, • Wellness Program, including fitness, nutrition and financial wellness, • Betterhelp - 1 month of free therapy, followed by a discounted rate for our Healthcare Professionals and their family members., • Win Win Referral Bonus - $500 for you, and $500 for them!Benefits, • 401k retirement plan, • Life insurance, • Medical benefits, • Dental benefits, • Vision benefits

The Director of Primary Care leads the delivery of exceptional, patient-centered care across Mercy Cares Primary Clinics.This role ensures compliance with HRSA standards while advancing integrated care models that address medical, behavioral, and social needs for Atlantas most vulnerable populations

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Customer Success Manager to be part of the growing Smarsh Customer Success Team. In this role you will be responsible for managing the needs of Small Business clients, resolving inbound questions, and maintaining the monthly renewal processing. Ultimately, you will assist Small Business clients in achieving their business goals and finding the most value with their investment in Smarsh products. You are the customer’s trusted partner, with the goal of driving our customer’s success and establishing loyal relationships with Smarsh. How will you contribute? • Demonstrates capability to excel in MM CSM responsibilities, • Ability to manage territory and drive ownership of a Smarsh directed project or program, • Serves as an SME for Smarsh processes and procedures, able to coach or onboard other CSMs, • Deliver high level of responsiveness to assigned Mid-Market tier accounts, • Work with clients via Retention Cases, prevent and manage churn, • Tracks activity in SalesForce.com, and accurately logs outcomes of customer discussions, • Maintains daily/weekly meetings for assigned accounts (~40- 100k ARR), typically a territory of approximately 120 accounts, • Prepares and hosts Business Reviews for top assigned accounts in territory, • Consistently meet or exceeds target customer activity metrics and SLOs, • Manage assigned client contracts, invoices, billing, SLA reporting requirements, • Process contract changes including add-on services, downgrades, cancellations, • Create accurate quotes and obtain purchase orders for Smarsh services (exports, imports, 1x training fees), • Identify additional add on services to grow account, partner with sales for new opportunities identified, • Effectively manage and drive closure of renewal business, • Identify At Risk Clients and determine needed remediation path, • Take ownership for resolving customer issues; Partner with other internal teams to ensure client’s needs and resolution with escalated issues are being met., • Drive client adoption of Smarsh products and services via leading trainings or recommending for Professional Services custom trainings; provide valuable insights and best practices to customers based on their deployment, • 3+ years' experience with customer service, customer success or inside sales preferably for the financial industry or similar highly regulated industry -or- 1.5+years' experience in MM role or similar, • BA/BS degree or 4+ years' experience in customer success in lieu of a degree, • Completion of Customer Success outside learning, • Effective oral and written communication skills, • Strong organizational skills, • Detail oriented, • Proficiency at juggling multiple tasks, • Ability to quickly understand questions and problem solve, • Proven results in driving customer health and satisfaction resulting in loyalty and advocacy, • Ability to deliver presentations to Sr leaders, accounting, &/or technical audiences, • Intermediate knowledge of the Smarsh or heritage Actiance Product Suite, • MS Office Suite knowledge (PPT)

Job Description About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day. We are looking for a Head of Customer Support to join our team. You’ll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety. What You'll Do • Build and scale a world-class customer support organization, • Define and execute support strategy across all player touchpoints, ensuring consistency and quality, • Implement tools, automation, and processes to improve efficiency, scalability, and self-service options, • Track and optimize KPIs to drive continuous improvement, • Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards, • Collaborate closely with product team to deliver safe and engaging player experiences, • Represent the player’s voice and make sure their perspective informs both product and operational decisions What We're Looking For • 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role, • Proven experience in scaling support operations in mobile games, • Deep familiarity with support tools, • Strong analytical mindset; comfortable using data to make decisions and drive improvements, • Excellent leadership and people management skills, • Strong communication and collaboration skills across departments, • Must be based in the United States We respect your privacy and will treat your data confidential as part of the recruitment process. If you’d like more details, please read our Privacy Policy:

Job DescriptionJob Description Overview: You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place. As a Customer Service Rep, you will have: • Weekly Pay, • Flexible Schedule, • Referral Bonus, • Pick up shifts at multiple locations to earn more, • Employee Discounts, • Employee Assistance Program, • Free access to board-certified physicians 30 days of employment, • Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!, • Operating the cash register and collecting payment from customers., • Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures., • Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store., • Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards. The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative: • Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers., • The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!, • You have to be at least 16 years old.Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Hi, we're Oscar. We're hiring an Associate to join our Virtual Care team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will be responsible for working cross functionally with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. We ask that you have project management, implementation and communication skills with an ability to work across disparate initiatives and stakeholders at the same time. You will report into the Manager, Virtual Care. Work Location: This is a remote position, open to candidates who reside in: Atlanta, GA. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $88,560 - $126,235 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: • Lead the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion., • Evaluate overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies, • Collaboratively work with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives, • Mentor team members and promotes colleagues' growth and professional development, • Compliance with all applicable laws and regulations, • 3+ years of experience in program management, • 2+ years of experience in delivering projects / programs independently and within a team environment, • 1+ years of experience using data and metrics to drive improvements., • Experience using data and metrics to drive improvements in programs, • Experience / background in a fast-paced operations environment, • Exposure to Campaign Builder, • Experience driving results in a highly cross-functional environment where success requires deep collaboration and dependency management across teams, • Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support, • PMP Certifications or Program Management Certifications, • Lean/Six Sigma Certifications At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job DescriptionJob Description Overview: You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place. As a Customer Service Rep, you will have: • Weekly Pay, • Flexible Schedule, • Referral Bonus, • Pick up shifts at multiple locations to earn more, • Employee Discounts, • Employee Assistance Program, • Free access to board-certified physicians 30 days of employment, • Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!, • Operating the cash register and collecting payment from customers., • Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures., • Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store., • Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards. The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative: • Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers., • The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!, • You have to be at least 16 years old.Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Coding Supervisor serves as a working supervisor with oversight and management of Risk Adjustment team members. This includes monitoring production and quality of employees' work, process improvements and clear communication of expectations. This position supports and coaches front line talent to ensure the highest level of service to clients and ultimately the patient lives we impact. You will: • Supervise day-to-day team performance, conduct 1:1's and performance assessments., • Responsible for reviewing and approving time sheets and time off requests., • Receive, merge and track quality, productivity, and feedback for all team members., • Provide a summary of productivity findings on a daily basis, including education on time management and best coding practices., • Provide coaching and feedback on achieving production and quality standards of the role., • Report trends for education opportunities to management for review and/or action., • Motivate team members through effective training, supplemental materials and coaching to improve quality and production., • Apply guidelines and concepts as indicated., • Serve as resource and subject matter expert to staff., • Ensure compliance with HIPAA regulations and requirements., • AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC, CRC), • Extensive knowledge of ICD -9/10, • 2 years coding experience, required., • People Leader experience managing a team of employees., • Familiarity with HCC coding., • A strong knowledge base of medical terminology, medical abbreviations, pharmacology and disease processes., • Ability to work in a fast-paced production environment while maintaining adherence to high quality standards., • Must be able to follow instructions, meet deadlines and work independently., • Ability to be flexible in work environment., • Excellent written and verbal communication skills, ability to work in a remote environment and time management skills. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$65,000—$84,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Salary: $30/Hr-$32/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary Hospitality Specialist is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. The individual in this role will be responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly. Job Responsibilities -Provide high-level internal and external customer support. -Support the reception desk and greet employees and visitors with a smile while maintaining eye contact through the entire interaction. -Assist with creating a collaborative environment amongst teams through events and personal introductions. -Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest. -Ensure the cleanliness of all office space to include reception area, open work areas, conference rooms, lobby, and kitchen. -Responsible for the restocking and ordering of the office and pantry supplies -Effectively solve space or amenities related issues to ensure an elevated user experience. -Serve as point of contact for onsite meeting and events. Support all logistics from ideation to post event feedback call -Catering set-up/tear down knowledge & ServSafe Certified preferred. -Provide first-line support for basic office technology. -Communicate effectively with peers and other departments, displaying accuracy and attention to detail both in verbal and written communications. -Maintain a strong awareness of business activity and communicate all updates with your team members. -May serve as point of contact for external vendors/service providers. -Partner with building management on HVAC, security, and office service maintenance escalations. -Observe floor operations, user behaviors and suggest strategic changes to continue enhancing the experience on the floor. -Ensure all Life/Safety compliance is met and tracked for employees/visitors. -Conduct opening and closing walkthroughs when business requires. -Contribute to the preparation of daily, weekly, and monthly reports. -Carry out instructions for security, fire, health and safety and maintain records. -Other duties as assigned. Key Competencies -A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the role. -The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment. -Excellent listening and oral communication skills. -Basic computer skills and knowledge of office technology / equipment. -Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details. -Discreet, ethical, and committed to maintaining a high degree of confidentiality. -A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1497508 Rapport a specialized division of FLIK Hospitality Group

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first financial services agency backed by one of the largest insurance organizations in the country. Our mission is simple: serve people, create leaders, and leave families better than we found them. We leverage modern technology, AI-assisted systems, and real human connection to help families protect their future while giving our partners a clear pathway to income growth, leadership, and ownership. This is not a traditional job. It is an opportunity to build a business within a proven platform. Why This Role Is Different This role is 100% commission-based with uncapped earning potential. There is no cold calling. You will work with warm, qualified prospects who have requested information. Training, mentorship, and systems are provided to support your growth from day one. Many of our top leaders started part-time and transitioned into full-time roles as their income grew. Responsibilities • Consult with clients virtually via Zoom or phone • Educate families on financial protection strategies • Follow up with warm leads and client requests • Use company CRM and systems to manage workflow • Provide a professional, service-first client experience • Attend weekly virtual trainings and development calls • Meet activity and performance benchmarks • Grow into leadership roles if desired • Maintain licensing and compliance standards Qualifications • Strong communication skills • Coachable mindset • Self-motivated and disciplined • Comfortable working remotely • Sales, customer service, or leadership experience preferred (not required) • Must be willing to obtain a state insurance license (training provided) Compensation & Growth • 100% commission-based • Weekly and daily pay options available • Performance-based promotions • Leadership and agency ownership track • Flexible schedule (part-time or full-time) • Remote – work from anywhere Our Culture We believe wealth is built through education, consistency, and leadership. We are committed to helping individuals break cycles, create options, and build something meaningful for their families. Hiring nationwide. Full-time and part-time opportunities available.

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You’ll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You’ll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first financial services agency backed by one of the largest insurance organizations in the country. Our mission is simple: serve people, create leaders, and leave families better than we found them. We leverage modern technology, AI-assisted systems, and real human connection to help families protect their future while giving our partners a clear pathway to income growth, leadership, and ownership. This is not a traditional job. It is an opportunity to build a business within a proven platform. Why This Role Is Different This role is 100% commission-based with uncapped earning potential. There is no cold calling. You will work with warm, qualified prospects who have requested information. Training, mentorship, and systems are provided to support your growth from day one. Many of our top leaders started part-time and transitioned into full-time roles as their income grew. Responsibilities • Consult with clients virtually via Zoom or phone • Educate families on financial protection strategies • Follow up with warm leads and client requests • Use company CRM and systems to manage workflow • Provide a professional, service-first client experience • Attend weekly virtual trainings and development calls • Meet activity and performance benchmarks • Grow into leadership roles if desired • Maintain licensing and compliance standards Qualifications • Strong communication skills • Coachable mindset • Self-motivated and disciplined • Comfortable working remotely • Sales, customer service, or leadership experience preferred (not required) • Must be willing to obtain a state insurance license (training provided) Compensation & Growth • 100% commission-based • Weekly and daily pay options available • Performance-based promotions • Leadership and agency ownership track • Flexible schedule (part-time or full-time) • Remote – work from anywhere Our Culture We believe wealth is built through education, consistency, and leadership. We are committed to helping individuals break cycles, create options, and build something meaningful for their families. Hiring nationwide. Full-time and part-time opportunities available.

Job DescriptionThe Company SpryPoint is revolutionizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only cloud-native platform built specifically for modern utilities. Founded by industry veterans in 2012, we've grown from a profitable startup to a rapidly scaling company of 285+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers. We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success—achieving 100% customer reference ability. Backed by strategic investment from Norwest Venture Partners since 2023, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence. Join us in transforming an essential industry that powers communities across the Americas. We’re looking for a Director, Client Solutions (Professional Services) to lead high-impact client portfolios, drive flawless implementations, and build the teams that power utility transformation across North America. This is a hybrid position. The successful candidate will be required to work from our downtown Atlanta office three days per week, and with additional travel across North America as needed (up to 30% of the time).What You'll Do: • Lead Strategic Client Portfolios: You'll own the success of a portfolio of high-impact client implementations- setting strategy, driving execution, and ensuring every project delivers on time, on budget, and with excellence. You'll be the connective force across delivery, product, advisory, and operations, representing your portfolio in executive forums and aligning work to SpryPoint's broader transformation goals., • Drive Operational and Financial Performance: You'll manage portfolio-level P&L, including effective rate, revenue forecasting, and milestone attainment. You'll optimize resource utilization across your teams, lead capacity planning and hiring decisions, and partner closely with Business Operations to ensure financial health and accountability., • Champion Client Success: As executive sponsor for your assigned clients, you'll manage escalations, lead governance and steering committees, and ensure flawless go-lives. You'll maintain strong client relationships, drive referenceability, and deliver consistently high satisfaction scores that reflect the quality and care behind every engagement., • Build and Develop High-Performing Teams: You'll coach and develop three Team Leads and their teams across project management, solution architecture, and implementation- supporting career growth, resolving challenges, and fostering a culture of excellence and continuous feedback. You'll conduct skip-levels, oversee performance management, and ensure your teams have what they need to thrive. What We're Looking For:, • Experienced Professional Services Leader: You bring 8+ years of leadership experience in Professional Services within a SaaS environment, with a proven track record of managing $15M+ P&L and leading teams of 25+ people through growth and change., • Operationally Excellent and Financially Savvy: You have strong financial acumen, deep expertise in delivery operations, and a history of building or improving processes and systems to support scale. You know how to bring order and clarity during periods of rapid transformation., • Exceptional Communicator and Stakeholder Manager: You're a trusted executive presence- confident in client-facing settings, skilled at managing escalations, and adept at communicating across all levels of the organization with clarity and impact., • Enterprise Software Implementation Expert: You understand the complexities of enterprise software implementations, project governance, and what it takes to deliver successful outcomes in demanding, high-stakes environmentsWhat You'll Bring:, • Lead with clarity, care, and conviction, inspiring confidence in your teams and clients alike., • Translate complexity into strategy and action (i.e. clear plans and measurable outcomes), • Build trust through disciplined delivery and authentic engagement, showing up with integrity and follow-through, • See every interaction as an opportunity to empower your teams, deepen client partnerships, and drive meaningful impactHow You'll Be Measured:, • Portfolio effective rate and milestone attainment, • On-time go-live and schedule variance, • Portfolio-level NPS and client referenceability, • Revenue forecast accuracy and attainment

Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them. We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners. Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support. Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals. No cold calling. No door knocking. You’ll engage with warm inquiries using company-provided systems, training, and support. Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Agent Lockaby fosters team camaraderie through activities like bowling, attending Atlanta United and Braves games, and organizing group lunches. Last year, the entire team took a beach trip to Mexico for a fantastic bonding experience. Position Overview: Were looking for a highly organized and proactive team member to support our agency with scheduling, client service, sales support, and general office coordination. This role is flexible and is open to either full-time or part-time availability. Some benefits may not apply if hired as part-time. Responsibilities • Manage agent's calendar: schedule and confirm appointments, block focus time, and prepare meeting packets., • Draft meeting agendas, capture action items, and follow up on next steps., • Handle light travel and errands as needed (pickups/returns, post office, office supplies)., • Answer phones, triage inquiries, and route to the appropriate team member., • Return voicemails, send follow-up emails/texts, confirm receipt of documents, and set appointments., • Send reminders, thank-you notes, and client touchpoints., • Track sales and bonus progress, prepare a weekly scoreboard, and maintain a wins list., • Post light updates to social media (using approved templates), collect reviews, and request testimonials., • Assist in planning team events, such as outings and the annual holiday party (venue research, dates, budget)., • Prepare and process forms, scan/upload documents, name files properly, and maintain compliance checklists., • Take notes during daily huddles, provide end-of-day recaps, and share next-day priorities.Requirements, • Reliable transportation for occasional errands and office needs., • Strong organizational skills with attention to detail., • Clear communication skills, both written and verbal., • Comfortable handling multiple priorities and shifting between tasks., • Professional and reliable with a positive, team-oriented approach., • Basic proficiency with Microsoft Office or Google Workspace; willing to learn new systems.

Job DescriptionJoin the BOLD Integrated Payments team inside of VersiTech and let's lead the way together! Go above and beyond at a company that sets the standard for customer-first service. As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from assisting with their payment processing systems to helping them maintain their POS equipment. You will grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Company Overview At VersiTech, we transcend the traditional boundaries of a tech company. We’re innovators at heart, problem-solvers in action, and growth partners in spirit. Our legacy is a commitment to forward-thinking and customer centric solutions, tailored to our partners and merchants within the hospitality industry. In every solution we create and every service we offer, our ethos is clear — technology should not just be advanced but also accessible and user-friendly. We focus on building lasting relationships, deeply understanding the challenges our clients face, and fostering their success every step of the way. VersiTech’s two product lines, BOLD Integrated Payments and Tonic POS Software, are meticulously crafted to meet the dynamic needs of modern businesses. Together, our product lines achieve a full sit-to-stand customer experience for restaurants, bars, nightclubs and others in the hospitality space. Who We Are We run on a rapidly growing and widely accepted business operating philosophy called, “EOS” (Entrepreneurial Operating System). In learning to utilize EOS, you will have the ability to drive growth and be an empowered decision maker, something that you can’t get in large, slow-moving organizations. We strive to live our values every day and, in every way, and are looking for others who feel the same way: • We are ALL IN: committing wholeheartedly to a single vision and focused to achieve success for ALL involved - our employees, our partners, our vendors, our communities., • We are HUMAN: grounded in accountability, genuineness, and the strength of our relationships and different perspectives. In this role, you’ll be assisting customers with account and product inquiries via phone, as well as performing account maintenance for payment processing via email. You will also be trained to deliver extraordinary customer care by responding to questions concerning accounts in a fast-paced, structured environment. Call volume can range on average from 20 – 50 calls a day, with email volumes ranging from 70-90 a day. Applicants will require a winning attitude, team player mindset and demonstrated success in customer service. If you possess the below experience, skills and share our values of providing remarkable experience for customers, then we look forward to receiving your application and speaking with you soon. Daily Responsibilities: • Provide extraordinary customer care by responding to questions raised via phone & email concerning payment accounts in a fast paced, structured customer care environment., • Ability to support multiple servicing across payment processing products., • Support Customer First philosophy by ensuring professional handling of customer requests., • Supporting Customers with maintenance, transactions, and funds related inquiries., • Troubleshoot customer problems and determine how to resolve those problems., • Customer service experience (two years +) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication., • Proven success in a customer service environment (two years +)., • Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment., • Ability to navigate multiple servicing platforms including Salesforce, Slack, G-Suite., • Proven ability to manage change and continuous learning., • Financial servicing and payment processing industry experience., • Salesforce or similar CRM experience. This is an hourly non-exempt position with a pay range between $22/$24 per hour. The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: • Competitive base salaries, • 401(k) program with available company match, • Variety of medical, dental, and vision insurance plans to choose from with a substantial employer monthly contribution to the premiums, • Robust supplemental insurance offerings - life insurance, disability benefit, & even discounts on pet insurance!, • FSA/HSA availability, • Employee Assistance Program, Caregiver Support Program, & an Adoption Assistance Program, • Career development and training opportunities VersiTech, LLC is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Employment eligibility in the U.S. is required as VersiTech, LLC will not pursue visa sponsorship for this position. Powered by JazzHR 4Z7JA9uVbD

Job Description This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We have both part time and full time positions available. We aim to delight every customer every day. As a Customer Care Representative, you’ll play a key role in helping customers achieve their goals—whether it’s finding the perfect product, resolving an issue, or ensuring a smooth order process. You’ll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, we’d love to hear from you. XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state. What You’ll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and genuine curiosity to understand customers’ needs and challenges, and then recommend solutions that exceed expectations ● Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence ● Communicate clearly with other departments to ensure timely order processing and delivery ● Meet established performance metrics and continually set goals for professional growth ● Maintain accurate and detailed records of customer interactions to keep things streamlined and efficient ● Identify opportunities to enhance the customer experience through thoughtful upselling, cross-selling, or problem-solving ● Stay informed on product offerings, promotions, and industry trends so you can offer the best guidance to our customers ● Contribute to projects and other tasks as needed to support company growth Who You Are: ● Someone who truly gets excited about making customers happy through understanding and solving their problems ● A problem-solver who is motivated to find solutions and create positive outcomes ● A great communicator who can connect, empathize, and build trust with customers ● A great listener who can connect with customers and understand their needs ● Organized and detail-oriented, ensuring every customer’s request is handled effectively ● Energetic, adaptable, and excited to learn and grow in a fast-paced environment What You Bring: ● High school diploma or equivalent; some college coursework is a plus ● Prior customer service experience is ideal, but we’re happy to train the right candidate ● Strong communication, interpersonal, and decision-making skills ● A proactive, positive attitude with a focus on solutions and customer satisfaction ● Ability to multitask and prioritize in a fast-paced environment ● Comfort with technology: experience with Google Workspace and CRM systems is a bonus ● Ability to type at a minimum 40 WPM Why Join Us? At XACT you’ll have the chance to directly impact customers’ success and be part of a team that values collaboration, growth, and great service. You’ll help customers feel confident in their choices—and help them look like the hero of their organization. Requirements Physical Requirements: ● Ability to remain in a stationary position for prolonged periods while working at a computer ● Ability to communicate effectively with customers over the phone and via email or live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail Technical Requirements: ● High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed ● Dedicated home office space, which is free from distraction and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you ● A personal desktop computer running Windows 10 or higher, with 8 GB of RAM (Windows 11 must have a Core i3 processor, or better; Windows 10 must have Dual Core Processor 2.0 GHz, or better). Laptops are not eligible for the work-at-home agent program ● A 19″ flat panel monitor (minimum), multiple displays recommended and preferred ● A webcam, for training, compliance and collaboration purposes ● A wired network connection (wireless is not permitted) ● An approved-brand USB headset for VOIP ● A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 15 or greater, or Android OS 11 or greater. Apple or Samsung brand preferred Benefits Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices. Relax — it’s expected. We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.

Job DescriptionDescription: Quick Box Fulfillment is looking for a Client Services Administrator to help with day-to-day tasks within the Client Services team. The Client Services team is responsible for all communications to the Quick Box client base. As part of the team, you will be responsible for communicating with C level employees both within Quick Box and with our clients. This is a Full-Time position, Monday through Friday. This is a great opportunity for someone looking to join a growing company focused on providing fast, friendly and accurate service. The diverse backgrounds of our management and ownership team will provide exposure to multiple facets of business and fulfillment/warehousing. Requirements: · Administratively support QuickBox Clients and the Client Services Team with functions related to direct to consumer and retail order fulfillment. · Daily tasks include, assisting the Client Services Managers in triaging and responding to Client inquiries, daily reporting, updating and maintaining client information and documentation, and building strong relationships both internally and with the client. · Client Communication: Responding to client inquiries via phone, email, Slack, Teams and other channels. Must have excellent verbal and written skills. · Information Management: Maintaining and updating client records, managing databases and ensuring data accuracy. · Client Relationship Building: Provide excellent customer service, addressing concerns and fostering positive client relationships. · Reporting: Daily reporting and ensuring compliance · Compliance: Collaborating with other team members and providing support to senior staff · Problem Solving: Troubleshooting issues, researching solutions and escalating concerns when necessary · Strong communication and interpersonal skills: Ability to effectively communicate with clients and team members ·Other administrative duties as required and assigned Job Qualifications Mandatory: · High school diploma or GED · Quick/Critical Thinker with the ability to think on your own · Strong computer and word processing skills, including Microsoft Word, Excel, and PowerPoint · Works well in Team environments · Willing to contribute ideas and feedback · Ability to learn on the go and pickup processes while in flight · Dependable and Punctual · Ability to clearly communicate with all levels of employee · Extremely Organized but able to adapt at will · Ability to lift 50lbs Preferred Qualifications: 1. Associates, bachelor's degree or equivalent work experience preferred, 2. Experience with Customer Relationship Management (CRM) software preferred

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary The primary focus of a Client Service Specialist is to provide excellent follow-through and operational support to the Wealth Management team in servicing and delivering on the needs of high-net-worth clients. As a Client Service Specialist, you will have a direct impact on the client experience and are vital to the success of the organization. You will be a member of a dynamic team in a collaborative, client-focused environment utilizing your exceptional organizational, communication and problem-solving skills. Essential Job Functions include: • Responsible for day-to-day operations and administrative support for one or more Wealth Advisor including answering inbound calls and email requests, scheduling and gathering client data for ongoing service processes, • Ensuring all paperwork and procedures for client requests are completed and adhere to compliance requirements, • Coordinating with internal operation departments to ensure client requests are fulfilled, • Managing client deposits, • Maintaining data integrity across all systems and updating as necessary, • Researching client issues in cooperation with back office operation partners, • Some duties can include if appropriate - onboarding new clients, processing transfer paperwork, setting up new accounts while coordinating with the wealth management team, custodians and Envestnet, • High School diploma or equivalent. Bachelors degree preferred., • Five years of job related experience, • Financial services industry required, • Prior experience working in an office environment with a customer service focus helpful, • Notary designation a plus, • Eligible to pursue a CFP designation, • Ability to prioritize in a fast-paced environment while maintain client focus and demonstrating attention to detail, • Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors, • Excellent verbal and written communications skills a must, • Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Salesforce) a plus Monday through Friday, 8:00AM – 5:00PM Working Conditions Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a work station. Salary: Average annual salary range for this position across our locations is: $40,000 to $80,000. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs. Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays with a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (6 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you need an accommodation seeking employment with Mercer Advisors, please email . Accommodations are made on a case-by-case basis. This email is for accommodation requests only. We are unable to respond to general inquiries sent to this email address. Applicants have rights under federal employment laws: • Family and Medical Leave Act (FMLA), • Employee Polygraph Protection Act (EPPA), • E-Verify, • Right to Work If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

Job DescriptionDescription: Job Function Under general supervision and in accordance with established policies, procedures state and federal laws and regulations, the Contact Center Manager is responsible for members’ first impression of Credit union Of Atlanta (“the Credit Union”). All candidates must have a proven record of leadership, attainment of goals and adherence to the highest possible standards. Assist the Credit Union of Atlanta in achieving its vision to become the preferred financial provider for all members. This is achieved by providing and ensuring outstanding service to both internal and external members that meets the service promises and standards of the Credit Union of Atlanta. The Contact Center Manager will be required to safeguard Member information and the Credit Union’s vital records in a manner commensurate with sensitivity of the information and in compliance with laws, regulations and the Credit Union’s information security policies, standards and procedures. Under general supervision, but in compliance with established policies and procedures performs a broad variety of duties as assigned by Senior Management. The Contact Center Manager will embrace and promote the Credit Union of Atlanta’s culture to making sure that our members receive the “Total Member Experience” at all timer. Supports, encourage and embrace the Credit Union. · Requirements: Duties and Responsibilities · Oversees the daily activities of contact center personnel. Coordinate contact center activities to achieve desired volume according to the business plan. Plans, schedules, supervises, and evaluates contact center work flow and staffing. · Responsible for contact center operations and success, achieving department goals, motivating, mentoring and leading employees, and operating within the Credit Union’s budget plan. · Hires, trains, coaches and mentor staff. Responsible for advancement and disciplinary matters of staff when necessary (with input from Senior Management) · Writes, approves and reviews staff performance evaluations with input from Senior Management. · Provides product, service, account, and fee information to current and prospective members. · Assure that workstations are adequately staffed and that employees are trained to service the membership on all credit union products and services · Maintain the smooth operation of the telephone system, ensuring that calls are coming in correctly and answered in a timely manner · Establish, communicate and maintain contact center metrics and service levels to staff. · Generate, monitor, review and analyze phone system report result and implement changes as needed. · Coordinate the changing of extensions, new extensions or phone lines, and maintenance of voice mail accounts for the credit union. · Responsible for the management and maintenance of the credit union’s auto-attendant software. · Monitor calls for professionalism, accuracy, and content. · Research and solve complex member questions, problems, and/or complaints concerning credit union accounts that are escalated by contact center representatives · Train or assist in the training of contact center representatives with cross-selling skills to promote credit union products and services as appropriate. · Consistently maintain and improve contact center representative skills and knowledge for efficient service delivery and follow-up, telephone etiquette, and high quality member service. · Ensure the confidentiality of all credit union member- and employee-related business · Assist with opening new membership account applications submitted via the website through our Kasasa Leads, and (EMA) Enhanced Membership Application system · Assist with processing new loan applications submitted via the website through our SYMAPP and (ELA) Enhanced Loan Application system · Ensure compliance with Bank Secrecy Act and all related laws, rules and regulations · Provide backup support to contact center representatives as needed. · Recommends credit union products, services and promotions that best meet members’ financial needs in support of credit union and branch cross-selling initiatives. · Leads, motivates, trains, coaches and cultivates cross-selling skills of contact center representatives. · Engages in business development efforts to support organizational goals with regard to revenue generation and loan and deposit growth. Business development activities will include travel and representation at outside and/or after-hours business functions. · Responsible for contact center goals in support of and organizational strategic objectives and goals. Guides staff in developing action plans to reach stated goals. · Performs non cash teller and member service inquiries, transactions and account maintenance accurately and in accordance with established policies, procedures and performance standards. · May serve as backup to Retail Branch Administrator. · Provides excellent member service, in person by phone and in all written or electronic correspondence. · Handles all contact center matters within scope of authority, escalates issues as needed, and resolves and tracks member issues and open items until resolved. · Maintains a working knowledge of all credit union products and services, organizational policies and procedures, and state and federal regulations related to credit union operations. · Responsible for maintaining knowledge and understanding current trends, laws, issues and best practices affecting area of expertise. · Attends meetings, conferences, courses and workshop that will increase professional knowledge and be otherwise beneficial to the Credit Union. This includes but not limited to BSA/AML Compliance Training and understanding employees role in maintaining an effective BSA/AML compliance program. · Complies with applicable policies, procedures and state and federal laws and regulations. · Responsible for writing and providing input on contact center and operations procedures and policies with input from Senior Management. · Cultivates strong working relationships and builds trust among peers and team members. · Conduct monthly documented staff meetings and coaching sessions with individual team members. · Observes internal controls, confidentiality and security of all Credit Union, member and employee information, and adheres to the highest level of business ethics and discretion. · Is security conscious, takes pride in contact center interior and exterior appearance and keeps work areas neat and clean. · Supports a team-oriented environment in the workplace and represents the Credit Union, Board of Directors and Management team in the best possible light at all times. · Participates in job-related training and employee and departmental meetings as required. · Assists and sometimes acts as project leader in special projects, policy and procedure updates. Education and Qualifications • High school diploma or equivalent is required., • Minimum of 3-4 years of contact center management experience, lending/underwriting, experience a plus. A two-year degree in a business related field, from an accredited university is preferred but not required. Only applicants with recent financial institution experience will be considered;, • Credit Union experience is a plus., • Prior work experience with plastic cards, online banking, Sharedrafts/ACH (debit/ATM) cards, IRA. Bank/Credit Union experience preferred., • Will consider equivalent combination of education, skills, qualifications and experience. · Excellent people/interpersonal, verbal and written communication skills, mature judgment, professionalism, team building and problem/conflict resolution skills, and adherence to confidentiality are critical. · Excellent attention to detail; organizational, prioritization and time management skills. · Knowledge and understanding of regulatory compliance · Proficiency in Microsoft applications (Word, Excel, Outlook), web browsing, CRT, 10-key calculator and general office equipment. Use of computer equipment requires repetitive key strokes and manual dexterity. · Must be able to sit or stand for extended time periods, lift up to 25 pounds, bend and stretch. · Must be able to see, hear and use a telephone and read, write, speak and type English fluently. (Bilingual skills are helpful but not required.) · Represent the credit union to members in a courteous and professional manner—with a “can-do” attitude, and provide prompt, efficient and accurate service in the processing of transactions.

Job DescriptionJob Description Title Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino’s Pizza guidelines. Maintaining a clean and organized work environment from our customer’s viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check.

Job DescriptionJob Description Overview: You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place. As a Customer Service Rep, you will have: • Weekly Pay, • Flexible Schedule, • Referral Bonus, • Pick up shifts at multiple locations to earn more, • Employee Discounts, • Employee Assistance Program, • Free access to board-certified physicians 30 days of employment, • Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!, • Operating the cash register and collecting payment from customers., • Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures., • Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store., • Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards. The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative: • Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers., • The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!, • You have to be at least 16 years old.Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Description Overview: You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place. As a Customer Service Rep, you will have: • Weekly Pay, • Flexible Schedule, • Referral Bonus, • Pick up shifts at multiple locations to earn more, • Employee Discounts, • Employee Assistance Program, • Free access to board-certified physicians 30 days of employment, • Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!, • Operating the cash register and collecting payment from customers., • Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures., • Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store., • Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards. The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative: • Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers., • The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!, • You have to be at least 16 years old.Additional Information All your information will be kept confidential according to EEO guidelines.