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Computer software sales jobs in New York, New YorkCreate job alerts

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  • Cell Phone Technician/Store Manager
    Cell Phone Technician/Store Manager
    6 days ago
    Full-time
    Prospect Lefferts Gardens, Brooklyn

    Overview Join our dynamic team as a Cell Phone Technician and Store Manager, where you'll lead the charge in providing top-tier mobile device repair and exceptional customer service. This role combines technical expertise with leadership, empowering you to troubleshoot, repair, and optimize a wide range of smartphones and tablets across various operating systems. As a store manager, you'll also oversee daily operations, motivate your team, and ensure an outstanding shopping experience for every customer. If you're passionate about technology, thrive in a fast-paced environment, and enjoy guiding others to success, this is the perfect opportunity to elevate your career! Duties Diagnose and repair smartphones, tablets, and other mobile devices across Android, iOS, macOS, and Windows platforms using hand tools and soldering techniques. Perform software troubleshooting to resolve operating system issues, app conflicts, and connectivity problems on various mobile devices. Utilize schematics and technical manuals to identify hardware faults and execute precise repairs on computer hardware components. Provide exceptional technical support to customers both in-store and through field service visits, ensuring quick turnaround times. Manage daily store operations including inventory control, sales transactions, and customer relations to maximize sales performance. Lead the team by training staff on device repairs, troubleshooting procedures, and customer service excellence. Maintain detailed records of repairs performed, parts used, and troubleshooting steps for quality assurance. Experience Proven experience repairing mobile devices such as smartphones and tablets with knowledge of Android, iOS, macOS, and Windows operating systems. Skilled in soldering small electronic components and using hand tools for delicate hardware repairs. Strong analysis skills to diagnose complex software issues or hardware failures efficiently. Familiarity with schematics, technical manuals, and equipment repair procedures for mobile devices and computer hardware. Previous retail sales experience with a focus on customer support in a fast-paced environment preferred. Ability to perform field service repairs at customer locations when necessary. Excellent communication skills combined with a passion for technology innovation. Join us to be part of a vibrant team dedicated to delivering cutting-edge solutions while fostering your growth as a leader in the tech retail space! Pay: $850.00 per week Work Location: In person

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  • Appointment Setter
    Appointment Setter
    9 days ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

    Immediate start!
    No experience
    Easy apply
  • Outside Sales Representative
    Outside Sales Representative
    2 months ago
    $16–$22 hourly
    Full-time
    Fairfield

    SUMMARY - Recognize business/sales opportunities and prospects, then present solutions in a knowledgeable and professional manner. Increase sales volume and new customer base as well as, service existing customers, and generate repeat sales. Demonstrate a professional image of the brand at all times and ask for a referral to grow the business. ESSENTIAL DUTIES AND RESPONSIBILITIES • Stop and see every business on his/her route. DON’T CHERRY PICK. Including, offices, restaurants, industrial parks, retail businesses, ALL businesses and organizations., • Introduce the brand to businesses and explain the promotional materials and specials., • Build rapport with potential customers., • Explain versatility of the company., • Introduce services provided., • Bring back business card and information needed to quote potential jobs., • Maintain a consistent and organized follow up system., • Follow up on all leads., • Accurately fill in sign layout forms and work orders., • Assist in operating and managing the store when needed., • Remarket areas every three months., • Keep a running inventory of all stock and supplies for the marketing program., • Complete in store training utilizing the following: Front counter Sales, Sign Product Training video, Key lines and the Owner’s Manual., • Maintain an organized; clean and professional store appearance at all times. QUALIFICATIONS • Valid driver’s license, • Previous sales experience is preferred., • Must be computer knowledgeable and willing to learn to be proficient in various software programs., • Must also pass basic math and spelling tests., • Possess a good understanding of sales and marketing tactics., • Have excellent communication and customer service skills., • Outgoing personality and willingness to work with the public on a daily basis., • Outgoing, energetic and demonstrate common sense in the handling of problems., • Naturally, a strong desire to work is essential, along with the respect and rapport from the Franchisee towards the representative., • Ability to close sales – asking for orders and payments., • Professional appearance that will be representative of the brand., • Desire for strong earnings potential., • Easy-going, adaptable personality, positive and team oriented disposition, quality conscious, flexibility to occasionally work overtime, calm, professional and diplomatic, presents self well, neatly dressed, well-mannered and polite.

    Immediate start!
    Easy apply
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