Contract customer service jobs in Yonkers, New York - Page 2Create job alerts

Job Description BASIC FUNCTIONS Lead and direct the Quality Engineering Team, ensuring that products meet design and reliability requirements. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES • Offer technical support as required throughout the organization., • Oversight of the Designated Quality Representative (DQR) program for Sikorsky, Lockheed, GDLS and UTC., • Ensure AS9102 and customer requirements are met for all First Article Inspections conducted at CTG, • Technical blueprint, specification and datasheet interpretation and support for all departments, • Provide support for customer defined contract review on any technical requirements established by the customer., • Product planning for all new product(s) – Sampling plans, Inspection/Test methods, validation/verification points., • Product failure review (Internal and External) and providing solutions for added testing/inspection., • Product failure review (Escapes - RMA) from customer. Communication with Sales Department and Customer on resolutions. Process Return Material Authorizations accordingly., • Product Failure review (Internal – RTV), identify any potential Suspect Counterfeit, Confirmed Counterfeit or Unapproved parts that require disposition. Coordinate with the Quality Compliance Manager per AS5553 on disposition methods., • Supporting the Electronic Review Board (EEE Device review – Blueprint, specification requirements and providing authentication solutions), • Monitoring and Measurement Equipment calibration and preventative maintenance. Creating effective cycles to ensure longevity of equipment., • Coordinate with Quality Compliance Manager to establish new standards (ISO, AS or otherwise) to implement within Quality Management System., • Ensure technical standards (ESD S20.20, ISO17025, AS6171, IDEA-STD-1010, etc.) meet industry requirements and are established within the organization in the form of written, documented processes., • This individual has the authority to disposition product(s) as necessary., • Ensures compliance with company code of conduct and all applicable laws, regulations, rules, and policies., • Perform other duties as necessary STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • OTD for special processes FAI, Test Plans, DARs, • Quality ratings for special processes (RMAs, nonconformances, rework) EDUCATION / EXPERIENCE / COMPETENCY • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Strong supervisory and leadership skills., • Ability to prioritize tasks and to delegate them when appropriate., • Proficient with Microsoft Office Suite or related software., • Bachelor’s degree in related field required., • At least three years of related experience required.

Job Description SmartSource®, an ABCOM Technology Group company, has more than 35 years of experience serving clients' business technology needs in the events, staffing, legal, government, finance, education, entertainment, and meeting production industries. The company provides service throughout North America through its fully staffed and equipped offices in major metropolitan markets. SmartSource draws from its extensive inventory of IT, AV, and interactive technologies to deliver solutions as varied as computers for contract staff, office equipment for temporary spaces, or multi-story video walls for trade shows and events. The SmartSource team is passionate about leveraging its expertise to empower clients to excel. SmartSource will afford you an exciting career opportunity. We offer a fast-paced and dynamic work environment. Most importantly, you will be provided the support and environment to excel and succeed with an industry leading company. If you are enthusiastic, highly motivated and looking for a great opportunity, we encourage you to apply today. Empower Growth. Elevate Experiences. Build Relationships That Matter. About the Role As a Business Development Executive at SmartSource, you’ll be at the forefront of driving meaningful growth by connecting companies with innovative event technology solutions that elevate their brand experiences. You’ll be joining a supportive and high-performing team where your voice, perspective, and expertise will directly influence how we expand into strategic markets. In this role, you’ll be responsible for building trusted relationships with clients, uncovering their unique needs, and guiding them toward tailored solutions that deliver real impact. You’ll work across inbound and outbound channels, lead thoughtful conversations, and act as a strategic partner throughout the customer journey. This is a highly collaborative position that offers opportunities to lead, mentor, and shape the future of our sales approach — all while developing your career in an environment that values inclusion, curiosity, and continuous learning. Who You Report To: VP of Sales, Event Solutions Responsibilities: • Be the face of SmartSource: Act as the first point of contact for potential clients through both inbound and outbound outreach, creating meaningful connections that lead to long-term partnerships., • Engage with purpose: Build strong relationships with key decision-makers and influencers through multi-channel engagement (email, phone, social, in-person)., • Lead with empathy and insight: Run thoughtful discovery sessions to understand client goals, challenges, and opportunities — aligning our solutions to support their success., • Deliver value through every touchpoint: Create compelling proposals, responses to RFPs, and business cases that reflect client needs and SmartSource’s strengths., • Be an ambassador for our brand: Represent SmartSource at industry events, conferences, and client meetings to elevate visibility and open doors., • Collaborate cross-functionally: Work closely with Marketing, Solutions, and Account Management teams to ensure a seamless client experience from first conversation to signed agreement., • Support and inspire others: Share your experience with newer team members, contribute to refining messaging and strategies, and foster a culture of knowledge-sharing and growth., • Stay organized and data-driven: Maintain accurate CRM records and provide valuable forecasting insights through Salesforce and HubSpot. Requirements: • A passion for connecting with people and helping them solve challenges through technology and service., • Strong communication skills — you listen actively, speak confidently, and write clearly., • Proven success navigating complex sales processes and engaging executive-level stakeholders., • Experience using CRM and sales tools like Salesforce, HubSpot, Zoom, and Slack., • A commitment to continuous learning and professional growth., • Familiarity with modern sales methodologies (e.g., MEDDICC, BANT, SPIN Selling) is a plus. What Success Looks Like • Consistently delivering new revenue growth by securing high-value opportunities with enterprise and mid-market clients., • Building and advancing relationships that lead to repeatable and long-term partnerships. Account penetration beyond one., • Shaping SmartSource’s market presence by representing the company at key industry events, creating thought leadership opportunities, and opening doors into new markets., • Driving strategic pipeline creation and velocity by identifying opportunities aligned with SmartSource’s core growth priorities., • Partnering cross-functionally with Marketing, Solutions, and Account Management teams to deliver a seamless client experience and accelerate deal cycles., • Serving as a trusted advisor — influencing client strategy and positioning SmartSource as the partner of choice for digital event and IT solutions., • Elevating the sales team by mentoring junior teammates and contributing to continuous improvement in process, messaging, and go-to-market execution. Why You’ll Love Working Here At SmartSource, we believe that the best ideas come from diverse voices and collaborative minds. We’re building a culture where every team member is encouraged to grow, supported to succeed, and celebrated for the unique perspective they bring. We invest in our people — through mentorship, resources, and opportunities — because we know that when you thrive, we all do. SmartSource is an equal opportunity employer. SmartSource does not discriminate on the basis of race, color, religion, gender (including non-binary/third gender), transgender, gender identity or expression, sexual orientation or affectional preference, national origin, citizenship, age, disability, status as a protected veteran, military status, marital status, or status in any group or class protected by applicable federal, state, or local law. SmartSource makes reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act, Rehabilitation Act, and applicable state and local laws.

Job Description Qualifications ✔ BS/BA degree in environmental science or equivalent ✔ Strong communication skills - position involves client in-person and zoom meetings, emails, and phone calls ✔ Report writing ✔ Microsoft and drawing computer program skills ✔ Minimum 6-8 years field experience working in the Asbestos/Lead industry ✔ Minimum 2 years Jr. PM experience, must be able to get projects off the ground and assist with field technician management and client development ✔ NYC Asbestos Investigator and/or EPA Lead Risk Assessor certifications preferred ✔ Large Asbestos/Lead Contract experience is a plus Job Description Our established (35+ years in business) North Jersey/New York environmental consulting firm has an opening for an Asbestos/Lead Project Manager with previous job experience conducting surveys, scoping, and managing field projects. This position works under the supervision of a Senior Project Manager and involves working in a team environment with Project Design, Scheduling, Accounting, Sales, and other company groups. While the primary focus of this position is expected to be NYC Asbestos/Lead projects, there is also the opportunity to expand into other geographic areas such as NJ and Westchester/Rockland/LI. Omega Environmental currently holds several large Asbestos/Lead Contracts and has other groups that focus on IAQ/IH, Legionella, Lead water testing, and training. This diversity provides multiple opportunities for our staff to expand their environmental careers and obtain additional licenses/certifications. Benefits ❖ Medical/dental/vision insurance ❖ Disability insurance (long term) ❖ Paid holidays ❖ Flex spending account ❖ 401K matching retirement account and profit sharing plans ❖ Travel expense re-imbursement and/or car allowance ❖ Performance bonus Company DescriptionAbout us Omega Environmental Services, Inc. was founded in 1989 when the key personnel of a “Fortune-500′′ company’s environmental engineering division founded their own company. The culture of the new organization is based on providing superior customer service, rapid response, and “turn-key” environmental health & safety services. Our company policy is to earn our client’s trust and respect by providing exceptional client service and consistently high-quality work. This policy has enabled Omega to work with “Fortune-500′′ companies, health care institutions, and insurance companies on their environmental health & safety projects. In addition to asbestos and lead programs, Omega specializes in OSHA compliance programs, health and safety programs, indoor air quality assessments, and Phase I and II environmental site assessments. We have also been leaders in the industry in microbial consulting, remediation design & oversight. Working with healthcare institutions and hospitals, infection control departments often call us to perform outside quality control or assist in preparation for Joint Commission on Accreditation of Healthcare Organizations (JC) inspections. At Omega, we are sensitive that our client’s financial resources available to address environmental and health, and safety issues may be limited. Yet the reduction of environmental liability is also critical. At Omega, both cost minimization and limiting environmental exposure are incorporated into our project design criteria. Since opening, Omega has experienced a health & controlled growth rate of nearly 20% per year, and our professional staff members have diverse backgrounds covering the following disciplines: Environmental Engineering, Industrial Hygiene, Ventilation, Toxicology, Risk Assessment, Air Pollution, Safety, and Environmental Law. Our field staff consists of professionals with undergraduate and advanced degrees and years of experience working with the public and private sectors on environmental projects. Over 80% of our work comes from referrals and repeat business. We have found success by focusing on the needs of our customers without compromising quality or liability-related issues.About us\r\n\r\nOmega Environmental Services, Inc. was founded in 1989 when the key personnel of a “Fortune-500′′ company’s environmental engineering division founded their own company. The culture of the new organization is based on providing superior customer service, rapid response, and “turn-key” environmental health & safety services. Our company policy is to earn our client’s trust and respect by providing exceptional client service and consistently high-quality work.\r\n\r\nThis policy has enabled Omega to work with “Fortune-500′′ companies, health care institutions, and insurance companies on their environmental health & safety projects. In addition to asbestos and lead programs, Omega specializes in OSHA compliance programs, health and safety programs, indoor air quality assessments, and Phase I and II environmental site assessments. We have also been leaders in the industry in microbial consulting, remediation design & oversight. Working with healthcare institutions and hospitals, infection control departments often call us to perform outside quality control or assist in preparation for Joint Commission on Accreditation of Healthcare Organizations (JC) inspections.\r\n\r\nAt Omega, we are sensitive that our client’s financial resources available to address environmental and health, and safety issues may be limited. Yet the reduction of environmental liability is also critical. At Omega, both cost minimization and limiting environmental exposure are incorporated into our project design criteria.\r\n\r\nSince opening, Omega has experienced a health & controlled growth rate of nearly 20% per year, and our professional staff members have diverse backgrounds covering the following disciplines: Environmental Engineering, Industrial Hygiene, Ventilation, Toxicology, Risk Assessment, Air Pollution, Safety, and Environmental Law. Our field staff consists of professionals with undergraduate and advanced degrees and years of experience working with the public and private sectors on environmental projects. Over 80% of our work comes from referrals and repeat business. We have found success by focusing on the needs of our customers without compromising quality or liability-related issues.

Job DescriptionZūm is a rapidly expanding Series E startup backed by industry leaders Sequoia Capital, SoftBank, Spark Capital, and GIC, with a bold mission to transform the stagnant school transportation industry. Operating in over 15 states across the United States—with flagship hubs in San Francisco, Los Angeles, and Seattle—we are actively extending our reach to the East Coast and Midwest regions. As a technology-driven company, we deploy cutting-edge solutions to manage and operate school district transportation systems while also launching our own charter platform and developing proprietary SaaS offerings. Additionally, we are spearheading a nationwide initiative to electrify school transportation fleets, simultaneously supporting local utilities by feeding much-needed energy back into the grid. We have been recognized as CNBC 50 disruptor, Financial Times 500 fastest growing companies, Fast Company World Changing Ideas. About the RoleWe're seeking an experienced Operations Supervisor to support daily transportation operations at our Yonker, NY location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives. What Makes You Successful in This RoleYou're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed. ResponsibilitiesOperational Excellence & Performance Management • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expensesTeam Leadership & Development• Directly supervise and coach the staff, providing guidance, feedback, and professional development• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports• Identify and develop high-potential team members for advancement opportunitiesSafety, Compliance & Customer Service• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution QualificationsBasic Qualifications• 2+ years of experience maintaining client relationships and managing accounts in an operational setting• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industriesPreferred• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)• Experience in K-12 transportation or working with school district customersProficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines• Demonstrated track record of developing direct reports and building high-performing supervisory teams• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in is: $90,000 - $105,000 Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionZūm is a rapidly expanding Series E startup backed by industry leaders Sequoia Capital, SoftBank, Spark Capital, and GIC, with a bold mission to transform the stagnant school transportation industry. Operating in over 15 states across the United States—with flagship hubs in San Francisco, Los Angeles, and Seattle—we are actively extending our reach to the East Coast and Midwest regions. As a technology-driven company, we deploy cutting-edge solutions to manage and operate school district transportation systems while also launching our own charter platform and developing proprietary SaaS offerings. Additionally, we are spearheading a nationwide initiative to electrify school transportation fleets, simultaneously supporting local utilities by feeding much-needed energy back into the grid. We have been recognized as CNBC 50 disruptor, Financial Times 500 fastest growing companies, Fast Company World Changing Ideas. About the Role We're seeking an experienced Location Manager to lead transportation operations at Yonker, NY. This role encompasses the complete operational lifecycle—from bid development and startup to daily management and continuous improvement. You'll build high-performing teams, manage P&L accountability, and establish best-in-class transportation operations that exceed customer expectations. What Makes You Successful in This Role You're a decisive leader who thrives in dynamic, fast-paced environments where every day brings new challenges. You balance operational urgency with safety discipline, never compromising on what matters most. You're a natural relationship builder who earns trust with customers, employees, and stakeholders through consistent follow-through. You see potential in people and invest in their growth, building teams that take ownership and deliver results. You're equally comfortable reviewing financial reports, walking the yard with drivers, and presenting to school district administrators. You take pride in building something from the ground up and have the resilience and initiative to overcome obstacles without waiting for permission. ResponsibilitiesOperational Leadership & Start-Up * Execute complete site start-ups for newly awarded contracts, team hiring, facility setup, IT implementation * Develop training and hiring programs for location that meets or exceeds state, federal, and district guidelines * Develop and maintain customer and stakeholder relationships, consistently exceeding expectations through proactive communication and service delivery * Manage assigned contract operations, ensuring consistency and excellence Performance Management & Safety * Utilize Zum's IT infrastructure to monitor, analyze, and exceed balanced scorecard KPIs across all operational areas * Spearhead a behavioral safety culture that protects employees, students, and the broader community * Oversee Safety Department compliance with state, federal, DOT regulations, RFP requirements, and meticulous record keeping * Review all incident reports, ensure proper accident/incident reporting procedures, and submit documentation as required * Maintain P&L accountability in alignment with company financial guidelines Team Development & Operations * Collaborate with Human Resources, Recruiting, and Safety teams to strategize and execute hiring plans that support operational needs * Develop and coach Zum employees to become our next generation of leaders through mentoring and growth opportunities * Partner with Maintenance leaders to ensure complete fleet readiness and maintain accurate inventory meeting all regulatory and contractual requirements * Oversee daily operations including scheduling, staffing, field trip/charter processes, route awards, and trip execution * Work with the payroll department to ensure timely, accurate processing and resolve discrepancies promptly * Manage union relationship according to collective bargaining agreement (CBA) guidelines * Maintain organized, safe, clean, and efficient operational facilities * Partner with Safety Manager to coordinate accident investigations and workers' compensation cases, working with insurance adjusters and claims administrators to ensure accountability and timely resolution * Build and maintain strong relationships with school district partners and community to ensure service excellence QUALIFICATIONSBasic Qualifications * Demonstrated experience managing full profit and loss (P&L) accountability with operational oversight and KPI responsibility * 5+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries * Experience with scheduling, staffing, planning, and operational execution * 5+ years of experience maintaining client-facing relationships and managing customer accounts in an operational environment, with demonstrated ability to deliver customer service to both external clients and internal stakeholders * Experience managing salaried leaders and/or coordinating across multiple departments * Track record of career progression supported by relevant certifications or continuing education, with demonstrated success in developing direct reports and building high-performing teams * Comprehensive understanding of and demonstrated experience with safety practices, protocols, processes, compliance requirements, and regulatory standards Preferred Qualifications * Experience managing in a unionized (CBA) environment * Prior leadership in transportation start-up or new district launch, including sourcing facilities, implementing IT systems, building teams, and intaking fleet vehicles * Demonstrated experience successfully managing through periods of rapid organizational growth or major management/structural changes * Proficiency with Microsoft or G Suite applications (Sheets, Docs, Slides) Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Position Summary The Customer Service Supervisor is responsible for overseeing the daily lifecycle of merchant accounts, financial settlement balancing, and operational compliance. This role ensures that all merchant requests—including registrations, bank updates, and account closures—are processed with high accuracy. The Manager will lead a dedicated team, handling complex financial research (GP/TSYS), maintaining Card Brand compliance, and optimizing merchant retention strategies. Key Responsibilities Daily Operation • Manage daily registration of pending requests from fax, email, and internal service channels., • Oversee merchant info updates, bank account changes, and E-Statement setups., • Execute daily settlement balancing for GP and TSYS platforms., • Supervise the Contact Us team to ensure timely ticket assignment and email responses., • Manage ACH returns, NOCs, non-clearing issues, and the reservation/release of funds., • Lead research on debit issues, frontend/backend rejects, and duplicate funding., • Approve manual reversals and association reversals on a per-case basis., • Oversee monthly NACHA compliance and reporting., • Manage TIN mismatch processes and B-Notice issuance., • Conduct monthly statement exception QA and lead special statement projects., • Manage the account closure process and retention strategies to minimize merchant attrition., • Review and approve employee timecards and conduct regular performance reviews., • Provide professional guidance, counseling, and mentorship to staff., • Ensure all closure forms and contract copies are provided to clients accurately and promptly. Qualifications • Proven experience in Merchant Services, Credit Card Processing, or FinTech operations., • Strong knowledge of GP and TSYS settlement systems., • Expertise in ACH (NACHA) regulations and 1099-K tax reporting requirements., • Excellent analytical skills for financial research and troubleshooting., • Strong leadership capabilities with experience managing operational workflows. Benefits • Group Health Insurance (Medical, Dental, Vision), • Employer paid Life Insurance, • Paid Vacation and Sick Days, • Paid Holidays, • 401k with Matching, • Gym Support, • Lunch Support

Job Description [Position] Customer Service Representative [About Our Client] One of the leading contract and hospitality distributors of textiles focused on technological innovation and performance. The brand offers to interior designers and architects upholstery fabrics, wall covering, wall tiles, and acoustical solutions. [Job Summary] We are seeking a Customer Service representative to support our growing business. This person would be responsible for answering emails, calls, order entry, order management follow up. The candidate must be very custom centric, detail oriented, organized, able to multi-task, mindful of customer urgency, strong written / verbal communication skills and be able to collaborate with other team members. [Job Description] • ERP Customer Order Entry / Order Management, • Answer emails and calls (stock check, order status, general production information, product quotes, testing), • Back Order / Stock Analysis to submit production request, • Preparing shipping documents, • Communicate with Customer Service and Sales teams, • Provide a customer service experience focused on finding solutions Requirements What We Envision for the Future • A candidate with the willingness to continuously learn, • Capable of identifying opportunities, • Ability to find solutions and interpret visual layouts, • Assist in streamlining the customer experience [Qualifications] • Must be detail oriented, highly organized, and proactive., • Problem solver, • Strong time management skills, • Prior experience in customer service, • Team player willing to jump in and help., • Experience with Sales Force and Slack not required but a plus., • Experience with Microsoft Office (Excel, Outlook…), • Knowledge of Interior Design Business or visual design literacy is not required but a plus., • The ideal candidate may have a graphic design background or studied design in school. The position needs to be filled by someone that is comfortable looking at a design to find solutions or understanding of the customers needs. Benefits [What's On Offer] • Salary 47-50k, • Health, Vision and Dental, • Simple IRA

Job Description Position Summary The Universal Banker position is responsible for demonstrating excellent customer service in accordance with the Bank's Core Values and to maintain a well-developed working knowledge of the Bank's products & services. This includes an ethical approach to uncovering client needs and recommending appropriate products, services, and solutions to meet the client's short-term and long-term financial goals. The Universal Banker will be responsible for opening accounts, handling transactions, selling/cross-selling bank products and services as well as resolving simple and complex customer service issues. Individuals must be a self-starter and goal oriented with a passion to succeed. Essential Functions • Identifies, develops, and closes sales; applies needs based selling techniques to generate product interest; actively cross-sells products/services., • Actively engage in meaningful conversation with customers in order to seek a thorough understanding of their complete financial needs. Recommend products and services to support the customer's needs, through in person efforts, referrals to other lines of business, and marketing campaign outreach., • Serves as digital expert with the ability to demonstrate above average knowledge of all digital channels in an effort to cross sell and expand existing relationships., • Drives proactive sales and service conversations through inbound and outbound interactions., • Deepens existing customer relationships through a variety of proactive sales and service initiatives which should be captured in 360 View., • Actively participates in all branch activities, including but not limited to Huddles, Retail Calls and Sales meetings., • Meet customers' needs by conducting accurate needs assessments, providing information on products and services, informing customers on how to conduct their banking business, and delivering customer service that meets established quality standards., • Process customer transactions such as deposits, withdrawals, transfers, wires and payments, accurately and efficiently, • Count, organize, and safeguard cash and other negotiable bank items., • Assist customers with inquiries and solve problems in a professional and courteous manner., • Perform daily branch operations such as proving cash draw and branch vault, scanning teller work, and filing paperwork., • Open new accounts ensuring all required documentation is obtained and is accurate., • Comply with all established policies and procedures., • Maintain technical and professional knowledge by attending educational workshops and training, reviewing bank policies and procedures, keeping informed of updates and upgrades to products and services, and staying informed of any legal, policy, and procedural changes relating to retail banking., • Comply with BSA/KYC policies and procedures to mitigate risk and reduce/eliminate fraudulent transactions, • Completes transactions accurately and ensure the safety of the bank, • Travel required for meetings, community involvement and assistance covering local branches., • High School Diploma or equivalent with at least 3-5 years of comparable Retail experience., • College degree preferred, not required., • Prior cash handling or customer service experience, • Must be extremely organized and detail, • Must work well in a fast-paced, team environment., • Excellent communication skills, both written and verbal, are, • Excellent computer skills in a Microsoft Windows environment including proficiency in Word, Excel and Outlook are required., • It is the responsibility of each bank staff member and of management to adhere to policies and procedures designed to implement compliance with the laws and regulations to which the bank is subject. Each bank staff and management member shall be accountable for understanding how compliance with laws and regulations affects the performance of their day-to-day duties, for completing compliance training as assigned and for carrying out those duties in a manner to achieve compliance with those laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability. This job description is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment. This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Unity Bank reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload. Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States. Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.

Job Description In order to continually provide our members with the highest level of service, Affinity FCU is seeking a Part-Time Relationship Specialist to join our team of professionals at our branch location in River Edge, NJ. Saturday hours of 8:30am-1:30pm are required. The starting pay range for a new hire in this role is $21-$23 per hour. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc. Relationship Specialists are responsible for building member relationships by providing exceptional financial support and advice through a consultative and educational approach helping members exceed their financial goals and dreams. This position is responsible for opening new accounts, enrolling new members during initial consultation, processing applications, resolving complex member issues and following up with members to ensure satisfaction with present products and services and to inquire about the status of future member needs. Successful candidate must be technologically savvy especially as it relates to self-service options and keeps abreast of evolving consumer needs and trends. Additionally, candidate must adapt well to new or non-traditional environments and display a commitment to the community, to increasing member engagement and to Affinity’s corporate objectives. Banking experience is helpful, but not required. Prior CRM experience, preferably Salesforce is desired. Successful candidate must possess excellent communication and interpersonal skills. Previous sales/customer service experience is essential. Spanish-speaking is helpful, but not required. Saturday availability is required. Affinity strives to maintain balance between our employees’ personal and professional responsibilities. All full-time employees are eligible to participate in our multi-faceted Total Rewards package including competitive pay, target incentive, full medical/dental/prescription/vision coverage, comprehensive wellness program, mental wellbeing support, reproductive/family building benefits for both men and women, 401(k) plan with company match, basic term life insurance coverage, flexible spending accounts, identity protection, profit sharing, and generous paid time off. As an Affinity employee you are eligible for discounts on our products and services, earn paid time off for volunteering and much more. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Education Assistance Program. Affinity Federal Credit Union is an Equal Opportunity Employer Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we’ve created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability, or sexual orientation. Explore career opportunities with Affinity and "Belong to something better." Please scroll down and read the Applicant Statement in its entirety. Applicant Statement I promise that all information I have supplied in this application and any other form, oral or written, is true and accurate, and I agree that any misstated, misleading, omitted, or false information will result in rejection of this application form, refusal to hire, withdrawal of an offer of employment, or immediate discharge without recourse, whenever and however discovered. I understand and agree that Affinity Federal Credit Union, any agent acting on its behalf, as well as any other person responding to a reference request pursuant to this application, can and will seek and/or disclose any and all information about me which said corporation, agent, or person may have. I specifically authorize said disclosure and agree to hold all such corporations, agents, or persons harmless. I understand and agree to the fact that Affinity Federal Credit Union maintains a drug-free workplace and that I will be required to undergo a drug urine screening check. I understand and agree to the fact that Affinity will also conduct a criminal history background and credit report check. I understand and agree that said pre-employment checks are designed to ascertain my suitability for employment. I specifically authorize said disclosure of this confidential information and agree to hold Affinity Federal Credit Union, its agents, managers, officers, and employees harmless from any and all liability in connection with the pre-employment screening/testing. Additionally, I agree to comply with all request for additional testing of any type and at anytime during my employment at Affinity Federal Credit Union. I understand that all employment offers are made contingent upon satisfactory proof of legal authorization to work in the United States according to the law. I understand that failure to provide satisfactory proof of identity and authorization to work in the United States will disqualify me from employment. If hired, I agree to abide by the terms and conditions of all Affinity Federal Credit Union policies and procedures. I understand I will not be employed, or my employment will be terminated, if I am or have been convicted of a criminal offense involving dishonesty, breach of trust or money laundering, or if I admit, plead guilty or nolo contender, or have to such an offense or if I agree or have agreed to enter into a pretrial diversion or similar program in connection with a prosecution such an offense. I understand and agree that my employment will be at will and that I or Affinity Federal Credit Union may terminate this employment relationship at any time, with or without notice, for any or no reason, without recourse by either of us. I also understand that oral representations to the contrary do not change the fact that both the Company and I maintain free to end the work relationship for any or no reason. I further understand that any changes in this employment relationship must be made in writing. I acknowledge that at anytime during my employment with Affinity Federal Credit Union, the hours and/or days that I am expected to work may be changed to accommodate the needs of the business. In addition, I am also expected to work at various Affinity Federal Credit Union locations. I acknowledge that I have been advised that Affinity Federal Credit Union is an Equal Opportunity Employer and that Affinity Federal Credit Union administers its employment policies in a nondiscriminatory manner. I specifically authorize Affinity Federal Credit Union to investigate my background, including any and all references, and prior employers, consistent with the position for which I am applying, and release and hold Affinity Federal Credit Union harmless for any and all liabilities arising out of its investigation of my application for employment. I authorize the Company, in its sole discretion, to supply my employment record to any prospective employer, government agency, or other party with an interest that the company deems appropriate. I understand that this application is not a contract of employment. If you agree to this disclaimer, you authorize the Company to process the application in accordance with the Company’s established hiring practices. By completing this online application for employment opportunities at Affinity Federal Credit Union, I acknowledge reading, understanding and agreement of the Applicant Statement.

Job Description Position Summary The Universal Banker position is responsible for demonstrating excellent customer service in accordance with the Bank's Core Values and to maintain a well-developed working knowledge of the Bank's products & services. This includes an ethical approach to uncovering client needs and recommending appropriate products, services, and solutions to meet the client's short-term and long-term financial goals. The Universal Banker will be responsible for opening accounts, handling transactions, selling/cross-selling bank products and services as well as resolving simple and complex customer service issues. Individuals must be a self-starter and goal oriented with a passion to succeed. Essential Functions • Identifies, develops, and closes sales; applies needs based selling techniques to generate product interest; actively cross-sells products/services., • Actively engage in meaningful conversation with customers in order to seek a thorough understanding of their complete financial needs. Recommend products and services to support the customer's needs, through in person efforts, referrals to other lines of business, and marketing campaign outreach., • Serves as digital expert with the ability to demonstrate above average knowledge of all digital channels in an effort to cross sell and expand existing relationships., • Drives proactive sales and service conversations through inbound and outbound interactions., • Deepens existing customer relationships through a variety of proactive sales and service initiatives which should be captured in 360 View., • Actively participates in all branch activities, including but not limited to Huddles, Retail Calls and Sales meetings., • Meet customers' needs by conducting accurate needs assessments, providing information on products and services, informing customers on how to conduct their banking business, and delivering customer service that meets established quality standards., • Process customer transactions such as deposits, withdrawals, transfers, wires and payments, accurately and efficiently, • Count, organize, and safeguard cash and other negotiable bank items., • Assist customers with inquiries and solve problems in a professional and courteous manner., • Perform daily branch operations such as proving cash draw and branch vault, scanning teller work, and filing paperwork., • Open new accounts ensuring all required documentation is obtained and is accurate., • Comply with all established policies and procedures., • Maintain technical and professional knowledge by attending educational workshops and training, reviewing bank policies and procedures, keeping informed of updates and upgrades to products and services, and staying informed of any legal, policy, and procedural changes relating to retail banking., • Comply with BSA/KYC policies and procedures to mitigate risk and reduce/eliminate fraudulent transactions, • Completes transactions accurately and ensure the safety of the bank, • Travel required for meetings, community involvement and assistance covering local branches., • High School Diploma or equivalent with at least 3-5 years of comparable Retail experience., • College degree preferred, not required., • Prior cash handling or customer service experience, • Must be extremely organized and detail, • Must work well in a fast-paced, team environment., • Excellent communication skills, both written and verbal., • Excellent computer skills in a Microsoft Windows environment including proficiency in Word, Excel and Outlook are required., • Familiarity with bank systems, i.e., CRM, financial apps is strongly preferred., • Bilingual - Korean Speaking preferred. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability. This job description is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment. This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Unity Bank reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload. Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States. Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.

Job Description TITLE: Strategic Sales Administrator DEPARTMENT: Business Development REPORTS TO: Program Managers; Program Management Support Reps; Director, Strategic Sales; VP, Strategic Sales; FLSA STATUS: NON-EXEMPT JOB DESCRIPTION REVISION: 12/02/2024 BASIC FUNCTIONS This individual shall coordinate and provide administrative support on various projects, products, development efforts, and strategic initiatives across the organization and in conjunction with development efforts with strategic partners and outside OEM ventures. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES • Provide support to the program management team for all business & personal needs including: calendar management, arranging travel, arranging digital & in person meetings & drafting correspondences., • Interface daily with internal & external customers, account managers and internal departments to quickly resolve issues., • Compile, maintain & report on contract performance analytics., • Work with Program Management team to attain required Key Performance Indicators., • Performs order entry, review, track, process orders, and process required data entry in various platforms., • Manage internal customer requirements for all program management related orders., • Track individual supply chain (vendor) incoming order statuses., • Understand and comply with all customer quality requirements., • Support a safe work environment, using safety equipment, ensure safety equipment used in the areas is proper, safe, and used in a productive manner., • Follow established departmental policies, procedures, objectives, and safety standards. STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • (Pending) EDUCATION / EXPERIENCE / COMPETENCY • High school diploma (or equivalent) but college education preferred., • Strong Microsoft 365 skills, • Effective verbal communication skills, • Strong customer empathy/superior customer service skills., • Highly organized and strong attention to detail., • Ability to work independently., • Career focused, driven individuals with a professional and engaging personality wanted!, • Experience working in a fast-paced, dynamic environment is a bonus! TRAINING REQUIREMENTS ALL TRAININGS OUTLINED FOR THIS JOB DESCRIPTION ARE IDENTIFIED WITHIN THE COMPANY’S TRAINING MATRIX, LOCATED WITHIN THE LEARNING MANAGEMENT TOOL WITHIN EACH INDIVIDUALS PREREQUISITES.

Job Description READ THIS FIRST This is not a typical project management role. At Future Remodeling, Project Leaders do not just coordinate jobs, they own the outcome. Every project you lead reflects the company’s standards, the homeowner’s experience, the crew’s performance, and the company’s profitability. You are accountable for service, speed, quality, and financial outcome. This role is not for someone looking for a purely administrative seat, limited field responsibility, or low-accountability work. It is for someone motivated by ownership, field leadership, problem-solving, pride in execution, and growth with a scaling company. WHO THRIVES HERE Project Leaders who thrive here: • take responsibility instead of making excuses, • communicate clearly and directly, • catch details others miss, • follow through consistently, • support crews and teammates, • look for ways to improve, not just complete tasks, • want to grow into bigger leadership opportunities over time If you are not naturally wired for ownership, accountability, and high standards, this role will not be the right fit. We are building a team of people who lead by example, care deeply about quality and customer experience, and want to grow with the company. THE OPPORTUNITY As a Project Leader, you own assigned projects from handoff through completion and final collection. You are the primary point of contact for homeowners, crews, and internal teams, and you are responsible for delivering projects: • on time, • on budget, • to company standards, • with a controlled, professional customer experience You are accountable for three core outcomes on every job: Service — customer experience, communication, and installation quality Speed — cycle time from sale to start to completion to final payment Profitability — cost awareness, margin protection, and early escalation of risk High performers who prove themselves early will have opportunities to grow into senior leadership roles as the company scales. ROLE PURPOSE & ACCOUNTABILITY The Project Leader owns all job-level outcomes and ensures each project is delivered according to the signed agreement, approved scope, company standards, manufacturer requirements, and applicable codes. Success in this role is measured by: • project readiness and execution discipline, • installation quality, • schedule adherence and cycle time, • customer experience, • change order and add-on execution Project Readiness • Complete pre-installation walkthroughs, • Verify scope, measurements, and contract details, • Confirm permits, materials, crews, and schedules, • Resolve or escalate readiness issues before job start Execution & Oversight • Manage multiple active projects simultaneously, • Perform site visits and quality inspections, • Ensure work meets company and manufacturer standards, • Identify and resolve field issues quickly Customer Experience • Serve as the primary homeowner contact, • Provide proactive updates throughout the project, • Set and manage expectations around scope and schedule, • Handle escalations professionally Financial & Change Order Execution • Identify and execute approved add-ons and change orders, • Ensure all changes are scoped, priced, and documented, • Protect margins and escalate risks early Documentation & Close-Out • Maintain accurate CRM records, photos, and notes, • Ensure punch lists are completed, • Collect final payment in full This is a performance-driven, outcome-based role. Project Leaders are evaluated on: • project readiness and scheduling discipline, • installation quality and defect-free close-outs, • documentation accuracy and completeness, • customer experience and feedback, • change order and add-on execution, • percentage of projects collected in full, • overall cycle time from sale to completion Speed Cycle time from sale to start to completion to final payment. Profitability Cost awareness, margin protection, and early escalation of risks. High performers who prove themselves early will have opportunities to grow into senior leadership roles as the company scales. Requirements • Minimum 3 years of project leadership, project management, or comparable field-operations experience in construction, • Residential exterior experience strongly preferred (roofing, siding, windows, gutters, or similar), • Must be capable of leading jobs in the field, making real-time decisions, and owning the outcome from start to finish, • Strong communicator who can manage homeowners, crews, and internal handoffs with clarity and professionalism, • Highly organized with strong follow-through, attention to detail, and CRM/documentation discipline, • Able to manage multiple active jobs at once without losing control of schedule, quality, or customer experience, • Comfortable addressing problems directly, holding people accountable, and escalating risk early, • Must be comfortable in the field, on job sites, and in fast-moving environments where conditions change quickly, • Valid driver’s license and acceptable driving record required, • Must be comfortable in a high-accountability environment where performance, ownership, and standards matter Benefits Competitive salary + performance incentives + upside tied to results Project Leaders are not paid simply to manage activity. They are paid to drive outcomes. Earnings in this role are tied to ownership, execution, and the ability to deliver projects with speed, quality, professionalism, and strong financial discipline. Compensation includes: • Competitive base salary based on experience, • Performance-based bonuses and incentives, • Opportunities for additional earnings through approved add-ons and change orders, • Increased earning potential as performance, trust, and responsibility grow This role is built for people who want stability through base compensation, upside through performance, and the opportunity to grow into larger operational leadership roles over time. High performers who consistently deliver strong project outcomes, disciplined execution, and excellent customer experience will have greater opportunities for both earnings growth and advancement as the company scales. BENEFITS (SUMMARY) * Health, dental, and vision support * Life insurance policy * Paid training and structured onboarding * Company-provided tablet and required software * Company events and incentives * Advancement opportunities as the company grows * Holidays and additional time-off benefits as outlined in the Employment Agreement SCHEDULE & LOCATION • This role requires travel to customer homes throughout New Jersey., • Work hours are driven by homeowner availability and will include evenings and Saturdays as needed, • Project Leaders, • Minimum 3 years of project leadership, project management, or comparable field-operations experience in construction, • Residential exterior experience strongly preferred (roofing, siding, windows, gutters, or similar), • Must be capable of leading jobs in the field, making real-time decisions, and owning the outcome from start to finish, • Strong communicator who can manage homeowners, crews, and internal handoffs with clarity and professionalism, • Highly organized with strong follow-through, attention to detail, and CRM/documentation discipline, • Able to manage multiple active jobs at once without losing control of schedule, quality, or customer experience, • Comfortable addressing problems directly, holding people accountable, and escalating risk early, • Must be comfortable in the field, on job sites, and in fast-moving environments where conditions change quickly, • Valid driver’s license and acceptable driving record required, • Must be comfortable in a high-accountability environment where performance, ownership, and standards matter, • are expected to manage their schedules professionally and remain responsive to reasonable communications. FINAL THOUGHT This role will challenge you. It will stretch you. And if you commit to it, it can change your life. But it’s not for everyone. If you’re the right person, there is a seat for you.

Job DescriptionCompany Description 1 Yr Contract Pay Rate: $10,000/month DOE Job Description • Provides technical, administrative, and operational leadership to assigned AWS/Azure projects., • Responsible for managing multiple AWS/Azure cloud development, hosting, and implementation tasks (schedule, quality, cost, risk) across the lifecycle of cloud managed services, including managing architects, engineers, and vendors., • Develops technical AWS/Azure project plans, proposals, reports, and administrative documentation., • Project-manages programs to improve business processes related to cloud sales, contracts, proposals, integration, pricing, implementation, development, and support., • Ensures smooth project closure, validating success criteria, deliverables, and stakeholder acceptance., • Leads AWS/Azure cloud process improvement initiatives, such as customer onboarding, change management, configuration management, and self-service solutions., • Public cloud infrastructure delivery (compute, network, storage, IAM, database) is coordinated end-to-end, ensuring correct technical implementation, IaC execution (Terraform/CloudFormation), CI/CD alignment, and compliance with scalability, security, and reliability requirements., • Drives and documents process improvements across Cloud Operations engagements., • Supports Cloud Operations initiatives related to procurement and enterprise cloud platform growth., • Drives security and cloud architecture initiatives, including release management and forward-looking process development., • Leads customer meetings and serves as the primary client liaison for AWS/Azure cloud projects, facilitating both internal and external discussions., • Ensures alignment across global support, customer success, and account teams through clear action plans., • Acts as the single point of contact for critical issues, managing executive escalations and coordinating resolution across teams.Qualifications Required Qualifications • Bachelors/Master’s Degree in a related business or technical discipline, • AWS Certified Solutions Architect (experience with Azure/GCP is a plus), • 8–10+ years of experience in Technical or IT Project Management, • Proven experience delivering AWS or cloud infrastructure projects, • Strong understanding of AWS core services (EC2, S3, VPC, IAM, RDS, etc.), • Experience with Terraform or CloudFormation, • Experience in Agile or hybrid delivery environments, • Strong ability to manage project schedules, dependencies, and risks, • Experience in DevOps or cloud platform environments, • Familiarity with CI/CD pipelines, • Kubernetes or container infrastructure experience, • Experience in large-scale enterprise or multi-team delivery, • Strong execution and delivery ownership mindset, • Comfortable working closely with engineering teams on technical topics, • Structured thinker with strong planning and documentation skills, • Able to manage complex, multi-team dependencies effectively, • Focused on delivery outcomes rather than architecture ownership Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description SmartSource®, an ABCOM Technology Group company, has more than 35 years of experience serving clients' business technology needs in the events, staffing, legal, government, finance, education, entertainment, and meeting production industries. The company provides service throughout North America through its fully staffed and equipped offices in major metropolitan markets. SmartSource draws from its extensive inventory of IT, AV, and interactive technologies to deliver solutions as varied as computers for contract staff, office equipment for temporary spaces, or multi-story video walls for trade shows and events. The SmartSource team is passionate about leveraging its expertise to empower clients to excel. SmartSource will afford you an exciting career opportunity. We offer a fast-paced and dynamic work environment. Most importantly, you will be provided the support and environment to excel and succeed with an industry leading company. If you are enthusiastic, highly-motivated and looking for a great opportunity, we encourage you to apply today. Job Summary: This position is responsible for providing flawless execution of events as the primary control interface. Your primary focus will be to plan, organize, and coordinate the activities required to perform the installation and support of our product and services in the field. You will act as the primary point of contact for our clients relating to the deployment of their installations. Additionally, you will work closely with the company’s National Support team, Local Operations teams, and other cross-functional team members to ensure orders are organized and configured to those customer’s requirements. Key Responsibilities: • Offer input and expertise to sales and solutions team in support of their responses to RFPs and proposal requests, • Facilitate in planning, organizing, and scheduling the resources and activities required to meet project deliverables., • Aid in the pre-production planning through show completion, • Act as a customer point of contact before and for the duration of the event, maintaining ownership of project from start to finish, • Build and manage a Project Plan that includes all requirements for the event., • During the preparation phase, work closely with our clients, Sales Executives, Solutions Architects, Branch Operations and necessary third parties., • Delegate tasks to support team throughout duration of project, • Travel to and support of event production at various venues including hotels, schools, and convention centers., • Coordinate load in, staging, setup, support, and strike of all equipment, • Directly interface with clients, contractors and supervise both direct and subcontracted labor while onsite, • Work closely with the fulfillment branch, asset management & associated local resources to resolve project issues, • Maintain open communication with our team of Account Executives on project status, • Maintains active P&L for event and participates in any post show conversations, • Assist in training other members of technical staff. Qualifications: • 3+ years’ experience in the Event Industry including "on-the-ground" Project Management, • Mastery of either IT Technology Deployment, Temporary Audio-Visual Installations, or Tradeshow Technology Deployments., • Computer and software proficiency as it relates to management of events., • Strong problem-solving skills., • Excellent interpersonal skills., • Effective communication skills, both written and verbal., • Ability to think and work independently and as a member of a team., • Meets deadlines and prioritize duties effectively in high-pressure situations., • Ability to work well with peers, management, sales teams, and clients., • Considerable travel required with the ability to work evenings and weekends as needed. SmartSource is an equal opportunity/affirmative action employer. SmartSource does not discriminate on the basis of race, color, religion, gender (including non-binary/third gender), transgender, gender identity or expression, sexual orientation or affectional preference, national origin, citizenship, age, disability, status as a protected veteran, military status, marital status, or status in any group or class protected by applicable federal, state, or local law. SmartSource makes reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act, Rehabilitation Act, and applicable state and local laws.