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Job Description Job Title: Client Office Supervisor Reports to: Premier Services Manager Supervises: N/A Date last edited: December 15th, 2025 Position Summary: The Client Office Supervisor is responsible for performing core Virtual Office Manager VOM functions while also providing leadership, accounts receivable support, reporting, and quality assurance oversight for the broader team. This role ensures accurate and timely patient communication, scheduling, intake management, documentation, and A/R follow up, while supporting training, mentorship, and workflow consistency across the VOM team. Key Performance Areas & Key Performance Indicators: Virtual Office Management: 35% • Manage all patient communication including answering inbound calls, returning missed calls, and responding to emails or client requests in a timely manner, • Schedule new and existing patient appointments and create new patient charts with accurate demographic and insurance information, • Maintain and submit a Daily Communication Spreadsheet summarizing calls, payments, actions taken, and provider follow up items, • Upload and organize patient documentation including referrals, medical records, and faxes within the EHR, • Ensure new patient intake documentation is completed prior to appointments including identification, insurance, consents, and required forms, • Proactively monitor upcoming appointments to secure missing intake items and send reminders as needed A/R Support & Follow up: 25% • Verify insurance eligibility for new and returning patients and determine financial responsibility including copays, deductibles, coinsurance, and prior authorization requirements, • Generate and send Good Faith Estimates and respond to patient billing inquiries, • Collect required payments, send invoices, and accurately document payments in the EHR, • Obtain prior authorizations when required including confirmation of CPT HCPCS and ICD 10 codes and tracking authorization status, • Run aging reports, follow up on outstanding balances, establish payment plans, and communicate balance requirements prior to appointments, • Coordinate with Billing on discrepancies, authorization issues, and unresolved payment concerns Team Leadership & Training: 20% • Serve as a day to day resource for the VOM team by assisting with questions, escalations, and workflow guidance, • Train new hires on scheduling, intake workflows, documentation standards, communication expectations, and A/R procedures, • Conduct routine audits of work quality and identify training or re education needs, • Provide one on one coaching and performance support as needed, • Support cross training initiatives to strengthen coverage and team flexibility Compliance, QA & Reporting: 20% • Conduct quality assurance reviews across scheduling, documentation, A/R actions, Good Faith Estimates, and patient communication, • Monitor compliance with HIPAA requirements, GFE guidelines, and internal protocols, • Prepare operational and QA reports including productivity metrics, payment trends, and workflow performance, • Identify performance trends and recommend process improvements or corrective actions Minimum Qualifications Education: • Minimum of 2 plus years of experience in medical front office operations, scheduling, A/R, or healthcare administration, • Prior experience performing Virtual Office Manager level responsibilities required, • Experience with patient A/R or collections preferred, • At least 2 years of leadership or training experience preferred Competencies Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Mercor is seeking experienced Real Estate Brokerage and Agency Professionals for a project with one of the world’s top AI labs. This role involves leveraging your legal expertise to help evaluate how large language models (LLMs) interpret, reason through, and respond to real estate legal and transactional scenarios. You're a good fit if you: - Are currently based in the US. - Have 2+ years of professional experience in real estate brokerage, leasing, or client representation, across residential, commercial, or mixed-use properties. - Experience in roles such as Real Estate Broker, Sales Agent, Leasing Agent, Tenant Representative, Closing Specialist, or Rental Coordinator will be highly valuable. - Possess a strong understanding of market analysis, property valuation, negotiation, and transaction management. - Demonstrate excellent communication, analytical, and writing skills, with the ability to convey nuanced client and market dynamics. - Bring a proven background in deal structuring, tenant or buyer representation, or investment property transactions. - Are self-directed, organized, and comfortable working remotely and asynchronously in a dynamic research environment. More About the Opportunity - Applications will be reviewed on a rolling basis. - There is up to 40 hours of work available per week. We ask that you commit, at minimum, 15 hours per week. - The work is fully remote and asynchronous so it can flexible and subject to your schedule. Compensation & Contract Terms - Applicants must be based in the US - This position is structured with clear expectations. - Payments issued weekly via Stripe Connect Screening Process: You will need to complete a short interview and form which will take in total 20-30 min to fully apply. The short interview will dive deeper into your industry experience. About Mercor Mercor specializes in recruiting experts for top AI labs and is based in San Francisco, CA. Our investors include Benchmark, General Catalyst, Peter Thiel, Adam D’Angelo, Larry Summers, and Jack Dorsey.

Job Description Job Title: Telephone Salesperson/Scheduling Coordinators Reports to: Managers, Sales Operations Supervises: N/A Position Summary: The Scheduling Coordinator will place outbound calls to medical practices to schedule appointments for our outside sales staff. Your role will involve using our sales pitch to effectively communicate the value and benefits of our merchant services. Key Performance Areas & Key Performance Indicators: Outbound Call Volume (45%): • Place roughly 140 outbound calls per day (20 per hour) to medical, dental, and specialty healthcare practices to schedule appointments for local outside sales representatives Appointment Scheduling (35%): • Demonstrate ability to articulate our value proposition and overcome objections Minimum Qualifications: Experience: • Previous experience in a Sales related environment Operations Knowledge - Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge - Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer's needs. Compliance Knowledge - In addition to having a solid knowledge of organization-wide regulations, the employee has a thorough knowledge of regulations & laws that relates to his/her department. Other employees might rely on this employees’ compliance knowledge to answer questions. Customer Service - Provides a consistent level of service to all internal and/or external customers. Maintains good communication by keeping the customer up-to-date on the progress of a request. Follows through on requests, questions, or complaints. Displays a positive, professional image and maintains composure at all times. Teamwork - Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Computer Skills - Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description Job Title: Dental Biller Reports to: Junior Dental Billing Lead Supervises: N/A Position Summary: The Dental Biller will ensure accurate and timely processing of invoices and insurance claims and deal with any patient queries regarding billing. Submitting and following up on claims with health insurance companies, managing accounts receivable, and coordinating with patients regarding their billing concerns. Key Performance Areas & Key Performance Indicators: Insurance Claims, Procedures, Billing, Managing Payment Plans & Collections (100%): • Collecting and reviewing all patient insurance information needed to complete the billing, collections, appeal, and/or cash processes to ensure clean claims submission to insurance carriers, • Following up on dental billing and accounts receivable for all payer types., • Processing dental insurance EOBs, appeals, denials, and following up with denial resolutions timely and accurately, • Understanding insurance EOBs and the appropriate adjustment best practices according to internal guidelines, • Posting payments received from insurance carriers and patients., • Effectively utilizing various means for collections, including but not limited to phone, fax, mail, and online methods., • Providing exceptional customer service to internal and external customers while resolving any requests in a timely and accurate manner and escalating complaints accordingly., • Audit accounts for quality., • Performs other related duties as assigned. Minimum Qualifications: Education: • One year of dental revenue cycle, dental billing, dental operations or dental clinical skills, • Strong customer service skills with a focus on providing timely responses to customers, • Excellent problem solving skills and decision making abilities, • Strong organizational abilities; detail oriented, • Skilled at managing multiple tasks with goals and deadlines Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 9:00am-5:00pm

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Free uniforms, • Health insurance, • Careers Advancement Opportunities As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You must be comfortable using the dealerships computer software and have extensive knowledge of vehicle systems. If you have a never give up attitude and are willing to problem-solve until you find the best solution for the customer, we want to hear from you. Responsibilities • Use your expertise and diagnostic tools to evaluate vehicle malfunction codes, • Assist with establishing service center procedures for tracking repair status, maintaining technical documentation, and other necessary protocols, • Carry out routine vehicle maintenance tasks such as tire rotations, and brake pad replacements, • Conduct in-depth vehicle inspections of all systems, including engine, transmission, suspension and brakes, • Ensure a high level of customer satisfaction and repeat business, • Convey necessary vehicle repair information to customers in a clear and concise manner, • Dissassemble and assemble for collsion repair / will not be repairing dents or painting, • computer skills, Calibrating etc., • Tesla , Rivian , Polstar and other Makes and Models, • Will be needed to take continues OEM training. Qualifications • High school diploma or GED is required, • An associate degree or completion of an automotive service technician training program is preferred, • Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE certification is preferred, • I-Car Training, • Strong customer service and communications skills are required, • Sign On Bonus if ASE Certified , I-Car Platinum.. Must be Valid, up to date

Job DescriptionAre you a driven, outgoing professional with a passion for sales, marketing, and customer engagement? Do you thrive in face-to-face interactions and love the challenge of persuading and influencing others? If so, this is the perfect opportunity for you! Why Join Us?- Great Pay & Uncapped Bonuses – $21.50/hour + weekly performance bonuses - Paid Ongoing Training – Learn about the products, lead generation, sales strategy, and event marketing techniques- Perks & Benefits – Mileage reimbursement, student loan assistance, tuition assistance, employee discounts, and more- Career Growth – Clear path into full-time sales or team leadership roles What You’ll Be Doing- Identifying and engaging with homeowners at retail stores, tradeshows, and high-traffic community events in Westchester and lower Fairfield county- Starting conversations, building rapport, and uncovering customer needs- Generating high-quality leads- Educating potential customers on our industry-leading window and door solutions- Using your persuasion and influence skills as a knowledgeable and trusted advisor to help homeowners identify their potential issues and encouraging them into booking a free, in home consultations for our sales team What We're Looking For:- A natural salesperson – you love talking to people and have the ability to show empathy and convey your position as a trusted advisor- Resilient and goal-oriented – comfortable handling rejection and staying motivated- Strong communicator – able to quickly connect, influence, and engage with all types of people in multiple settings- Comfortable engaging people face to face in multiple marketing settings- Must have: personal vehicle and valid driver’s license- Ability to transport, set up and break down equipment (i.e.: pop up tent, folding tables, retractable banners, etc.)- Willing and able to stand on your feet for 5–10 hours- Physically able to lift and carry up to 50 lbs (event materials, display items, etc.)- A growth mindset – eager to learn and develop your sales skills About UsRenewal by Andersen is the custom window and door replacement division of Andersen Corporation, a company that’s been trusted for over 120 years. As a Brand Ambassador, you’ll be the face of our company, introducing homeowners to the products and experiences that make us the most recognized name in the industry. Apply TodayThis is a great opportunity for students, career changers, or anyone looking for excellent earning potential on a part time weekend schedule. If you're ready to grow your skills and income, we want to hear from you! #LI-CC1SMS terms: Fairchester Custom Windows, LLC offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. You may reply STOP to cancel and HELP for help. By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Position Summary: We are seeking an experienced IT Director to lead our organization's IT operations and oversee the IT strategy for the US market of a growing global omni-channel kitchenware company. This role ensures the alignment of technology initiatives with business objectives, while managing the planning, implementation, and maintenance of IT infrastructure, systems, policies, procedures and procurement. A key focus is on ensuring the security, reliability, and scalability of our technology solutions. This role goes beyond technology – it’s about enabling operational excellence, customer experience, and growth through smart IT solutions. You will bridge business needs and technical capabilities, ensuring IT serves as a true business partner to all functional teams. As the Director of IT, you will develop and manage a team of skilled IT professionals, fostering strong and positive relationships with in-office and remote employees, while supporting their technological needs. This role will ensure that ZWILLING J.A. Henckels (ZJAH) and its employees are well equipped with the tools and resources necessary to deliver exceptional value to our customers. Core Responsibilities: • Technology Operations & Strategy: Oversee all IT operations and evaluate performance against established goals. Identify opportunities to improve efficiency and effectiveness. Evaluate and integrate new IT technologies to support organizational growth., • Vendor & Contract Management: Design vendor governance framework and establish performance indications. Negotiate, manage, and ensure compliance with IT contracts, including renewals and service agreements. Process invoices and monitor IT-related expenditures. Optimize license use and procurement strategies for both hardware and software., • IT Policies & Cybersecurity, Compliance & Risk: Develop and enforce IT policies for local ZJAH users that comply with industry standards and regulations, ensuring robust cybersecurity measures to protect data and systems., • Team & Vendor Oversight: Lead and develop US-based IT team focused on reliability, service orientation, and continuous improvement. Managed third-party vendors, MSPs, and technology partners to ensure cost-effective, high-quality service. Develop and manage IT budgets, procurement plans and technology lifecycle strategies., • Technology Research & Innovation: Stay informed on emerging technologies and make strategic recommendations to enhance ZJAH operations., • Process Optimization: Identify and implement improvements in IT processes to increase efficiency and streamline workflows., • Hardware & Software Management: Oversee maintenance schedules, inventory, and replacement plans for all IT hardware and software., • Project Management: Lead and execute multiple critical IT projects simultaneously, ensuring timely and successful completion., • User Support & Engagement: Proactively understand and anticipate the technology needs ensuring seamless IT support and service., • IT Asset Management: Manage IT asset life cycle initiatives and develop governance models for operational and capital IT assets., • Decision Making: Exercise broad autonomy in setting goals and determining execution methods. Makes informed data-driven decision to enhance IT investments and outcomes., • Bachelor’s degree in Information Technology, Computer Science or a related discipline., • 10+ years of IT operations experience, with at least 5 years in a senior leadership role supporting distribution, logistics or omni-channel retail., • Excellent verbal and written communication skills with the ability to convey technical concepts to non-technical audiences., • Strong understanding of how IT enables order fulfillment, supply chain optimization, and customer service across multiple channels., • Proven ability to lead IT within a business-first context, balancing operational support with strategic projects., • Experience with ERP (e.g., NetSuite, Microsoft Dynamics, SAP), WMS, TMS, and e-commerce platforms., • Experience in a mid-sized, multi-location, or CPG company., • Familiarity with tools and platforms like SAP, Shopify, Salesforce, Power BI, WMS, Azure, or AWS. ABOUT US: For over 290 years, ZWILLING J.A. Henckels has offered premium products that enhance professional and home chefs' lives worldwide. Since its start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, flatware, glassware, and kitchen gadgets. Tradition, quality, innovation, and craftsmanship are their ingredients for success. Today, ZWILLING J.A. Henckels is an international industry leader that sells products in 100 countries. Always looking forward, ZWILLING acquired global heritage brands —Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan)—to give its customers access to the most exceptional kitchen products.

Job DescriptionProduct Testing & Compliance Coordinator Who you must be We are looking for a highly organized, detail-oriented individual that ensures Two’s Company products are compliant with all applicable consumer product safety regulations and industry standards. The Product Compliance Coordinator partners with our internal and external teams to ensure our products meet consumer product safety regulations and industry standards. This position will report to the Product Testing & Compliance Manager This is a hybrid position, candidate must be able to commute to Elmsford, NY. What we need you to do As the Product Compliance Coordinator, you will play a key role in ensuring that our products meet all Federal and State safety requirements. Partner with cross-functional teams, including product development, inventory management, and quality assurance, to ensure compliance standards are met throughout the product lifecycle. Communicate with external third-party testing labs to conduct product testing ensuring all products meet Federal and State regulations. Perform XRF Analyzer scans of pre-production samples and communicate results. Manage and update compliance database in Netsuite and report on product testing status, timeline and results to internal teams. Maintain regulatory compliance records and ensure that records are properly kept, traceable and meet appropriate testing and submission processes. Participate in cross-functional meetings and provide compliance updates. Handle compliance documentation requests. Participate in tasks and assignments related to product compliance as needed. What you must have Bachelor's Degree in Business Administration, Supply Chain Management, or a Related Field 1-2 years of experience in product compliance within the home goods, textiles, cosmetics, and toys/baby industries preferably in wholesale or retail Entry level understanding of Federal and State product compliance standards, including CPSC, CPSIA, FDA, ASTM, and Prop 65 Experience working with domestic and international third-party testing labs Analytical, detail oriented, self-starter with excellent project management and follow-up skills Ability to work collaboratively with cross-functional teams Strong verbal and written communication skills, with the ability to clearly convey information in a concise manner Embraces a fast-paced working environment with a high sense of urgency Demonstrated ability to make good decisions and exercises sound judgement Proficient in Microsoft Office – Outlook, Word, Excel Experience working with Netsuite and File Maker a plus Benefits of working here We offer a competitive compensation package, robust benefits and our atmosphere is vibrant, engaging, productive and fun! Two’s Company is dedicated to innovation and trendsetting in the giftware industry and prides itself in providing the Global Market with high style fashion, gift and home products at moderate prices. Two’s has evolved over the years into a powerhouse brand in multiple categories and a dynamic sales organization that serves as advocates for our retail partners. Today, Two’s Company has four divisions: the signature Two’s Company Gift and Home décor line, the couture Tozai Home collection of decorative accessories, the whimsical Cupcakes & Cartwheels, 2 Chic a fashion accessories line and 2 Chic Luxe a ready-to-wear fashion and accessories line. Pay Range Elmsford, New York: $55,000 - $65,000 USD Powered by JazzHR 60E3P3NKP4

Job DescriptionDescription: Who you must be We are looking for a highly organized, detail-oriented individual that ensures Two’s Company products are compliant with all applicable consumer product safety regulations and industry standards. The Product Compliance Coordinator partners with our internal and external teams to ensure our products meet consumer product safety regulations and industry standards. This position will report to the Product Testing & Compliance Manager This is a hybrid position, candidate must be able to commute to Elmsford, NY. What we need you to do · As the Product Compliance Coordinator, you will play a key role in ensuring that our products meet all Federal and State safety requirements · Partner with cross-functional teams, including product development, inventory management, and quality assurance, to ensure compliance standards are met throughout the product lifecycle · Communicate with external third-party testing labs to conduct product testing ensuring all products meet Federal and State regulations · Perform XRF Analyzer scans of pre-production samples and communicate results · Manage and update compliance database in Netsuite and report on product testing status, timeline and results to internal teams · Maintain regulatory compliance records and ensure that records are properly kept, traceable and meet appropriate testing and submission processes · Participate in cross-functional meetings and provide compliance updates · Handle compliance documentation requests · Participate in tasks and assignments related to product compliance as needed Benefits of working here We offer a competitive compensation package, robust benefits and our atmosphere is vibrant, engaging, productive and fun! Two’s Company is dedicated to innovation and trendsetting in the giftware industry and prides itself in providing the Global Market with high style fashion, gift and home products at moderate prices. Two’s has evolved over the years into a powerhouse brand in multiple categories and a dynamic sales organization that serves as advocates for our retail partners. Today, Two’s Company has four divisions: the signature Two’s Company Gift and Home décor line, the couture Tozai Home collection of decorative accessories, the whimsical Cupcakes & Cartwheels, 2 Chic a fashion accessories line and 2 Chic Luxe a ready-to-wear fashion and accessories line. Requirements: What you must have · Bachelor's Degree in Business Administration, Supply Chain Management, or a Related Field · 1-2 years of experience in product compliance within the home goods, textiles, cosmetics, and toys/baby industries preferably in wholesale or retail · Entry level understanding of Federal and State product compliance standards, including CPSC, CPSIA, FDA, ASTM, and Prop 65 · Experience working with domestic and international third-party testing labs · Analytical, detail oriented, self-starter with excellent project management and follow-up skills · Ability to work collaboratively with cross-functional teams · Strong verbal and written communication skills, with the ability to clearly convey information in a concise manner · Embraces a fast-paced working environment with a high sense of urgency · Demonstrated ability to make good decisions and exercises sound judgement · Proficient in Microsoft Office – Outlook, Word, Excel · Experience working with Netsuite and File Maker a plus

Job Description Organizational Overview Founded in 2004, Cognitive & Behavioral Consultants (CBC) is a leading mental health organization committed to helping individuals and families thrive. CBC specializes in evidence-based therapies, providing high-quality psychological care to children, adolescents, adults, couples, and families. Our mission is twofold: • To create lasting, positive change for our clients through personalized, evidence-based treatment plans., • Conduct individual, family, parenting, and group sessions., • Provide direct CBT and/or DBT clinical services., • Provide agency or school consultations and conduct trainings., • Complete one (1) general hour of supervision per week as determined by the Director of Training and, if assigned, attend monthly supervisor meetings and complete tasks and duties related to supervision., • Represent CBC and its programs and outreach needs at meetings, trainings, presentations, and events internally and externally., • Build warm, effective working relationships with the CBC team including Co-Founders, clinicians, trainers, and administrators., • Attend and invite meetings with referral sources/professionals in the community to assist with outreach for clinical and training services and facilitate connection to program directors. Liaison with consumers and professional community to assist with outreach for clinical and training services., • Convey commitment to and confidence in the organization and its leadership, mission, and goals., • Serve as a role model for effective clinical care, clinical management, training, and consultation (e.g. recording cases, charting, minimizing billing errors etc.) of clients from all backgrounds including but not limited to different races, ages, cultures, genders, and orientations., • Assists with other duties and/or projects, as needed/assigned.Minimum Requirements, • PhD or PsyD in Clinical, Combined School-Clinical Psychology, School, or Counseling Psychology from an accredited program., • New York State License must be current and in good standing., • CBT training and experience.Skills/Knowledge/Abilities, • Competency in clinical assessment, diagnosis, and treatment is required. This involves didactic training and formally supervised clinical experience over at least a 3-year period with multiple clients in understanding, evaluating, diagnosing, and treating psychopathological disorders., • Competency in CBT is required. Competency involves didactic training in CBT as well as formally supervised clinical experience over at least a 2-year period with multiple clients in CBT is required., • Competency in DBT is strongly preferred. This involves didactic training in DBT as well as formally supervised clinical experience over at least a 1-year period with multiple clients in DBT., • Experience treating a range of disorders and ages., • Strong clinical skills and team orientation., • Strong interpersonal and communication skills and the ability to build relationships with staff and other professionals., • Ability to act in accordance with CBC’s mission. At CBC, we believe in fostering a workplace that empowers you to thrive professionally and personally. Joining our team means becoming part of a mission-driven organization where collaboration, innovation, and growth are at the heart of everything we do. Together, we create meaningful change in the lives of individuals and families. Here’s why you’ll love being part of CBC: Sign on Bonus: $10,000 Generous Paid Time Off: Recharge with ample paid time off to prioritize your well-being • 160 hours of paid vacation annually for licensed Psychologists, with progressive grants for administrative staff., • 16 hours of personal time off each year., • Paid holidays, including a floating cultural holiday., • 3 days (24 hours) annually for Continuing Education or Conference Days, supporting ongoing growth., • Comprehensive insurance programs, • Long-term disability benefits and salary continuation, • Lactation accommodations for new parents, • Employee Assistance Program (EAP) for confidential support, • Flexible Spending Accounts (FSA), • Health Savings Accounts (HSA), • Flexible hybrid opportunities available., • Transportation Benefit Plan (Pre-tax commuter and parking benefits), • Bereavement leave for immediate family members., • Voluntary Lifestyle Benefits (Pet Insurance and Legal Benefits plan), • Paid leave for jury duty and voting., • Collaborative Environment: Join a team that values empathy, cooperation, and mutual support, where your voice matters., • Diverse Career Opportunities: Shape your career path with roles that align with your interests and aspirations., • Work with Experts: Collaborate with world-renowned leaders in the field of psychology, gaining unparalleled insight and mentorship., • Family-Like Culture: Be part of a supportive, close-knit team that genuinely cares about your success and happiness. Take the next step in your career and help transform lives with CBC. Apply today! Cognitive & Behavioral Consultants (CBC) is an equal-opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

Job Description Job Title: Product Expert (Inside Sales) Reports to: Product Expert Manager Department: Product Expert Team Location: White Plains, New York Position Summary: The Myriad Systems Product Expert is responsible for advancing the sales process by scheduling and delivering impactful demonstrations of our EHR software, while also identifying opportunities to cross-sell additional service lines that align with client needs. The Product Expert will be responsible for managing a robust calendar of demos, ensuring that each session is informative, engaging, and tailored to meet the needs of prospective clients. The goal will be to schedule and complete multiple demos per week, with each demo lasting approximately 30 minutes. As a Product Expert with a Sales Focus, you will not only be responsible for delivering tailored, engaging demonstrations of Myriad Health’s EHR & Billing Software but also for driving sales and client conversions. You will collaborate closely with the sales team, assist with negotiations, and close deals, ensuring a smooth transition from demo to onboarding. You will leverage your knowledge of Practice Management solutions to understand client needs, provide product insights, and build long-lasting client relationships. Not only will you earn a nice base salary, but you will have the potential to earn more with commission. Key Performance Areas & Key Performance Indicators: Schedule and Conduct Demos (40%) • Proactively scheduling and conducting virtual product demonstrations to highlight the features, functionalities, and benefits of Myriad’s EHR software., • Performance is primarily measured by two key metrics: the number of meetings scheduled with new prospective clients and the number of demos completed each week., • The goal is to schedule and conduct at least five meetings and five demos weekly., • These activities are tracked and verified through CRM reports and logged calendar invites to ensure consistency and accountability. Engage Prospects (10%) • Tailor your presentations to encourage engaging, two-way discussions, and consistently follow up with demo leads who has not committed to sign up., • Your ability to connect with prospects and maintain momentum after the demo is crucial to your success., • Ensure that your demos include active client participation, such as asking questions or joining the discussion. This will be tracked through your post-demo assessments and reviewed demo recordings., • Follow up with demo leads and all prospective clients within 24–48 hours, with activity tracked in the CRM system. Product and Pricing Knowledge (10%) • Maintain up-to-date knowledge on all EHR software features and pricing updates to ensure you deliver accurate and relevant information during product demos and service line discussions., • Complete quarterly product knowledge assessments evaluated through both formal testing and interactive calls. Customer Relationship Management (10%) • Effectively use CRM tools to log demos, follow-ups, and client interactions, ensuring a seamless and well-documented sales process., • Log activities in the CRM within 24 hours of occurrence, as tracked by CRM timestamps., • Act as the primary point of contact for prospects, providing timely support and coordinating with internal teams as needed., • Complete follow-ups within 48 hours after client interactions, verified through CRM records and manager review. Cross Sell & Up-Sell (10%) • Introduce and present additional services during product demos and negotiations, enhancing value for the client and contributing to revenue growth. By understanding each client’s needs, you will recommend tailored solutions that complement the core EHR product., • Track all service lines discussed during demos and prospective communications through CRM entries. Onboarding & Post Sales Support (10%) • Ensure a smooth transition from sales to onboarding by providing accurate client information, actively participating in client kick-off meetings, and supporting the onboarding team to resolve any potential roadblocks. Your involvement helps set clear expectations and contributes to a seamless client experience from the very start., • Ensure deals have all the required documentation completed and submitted before hand-off, verified through CRM or deal folder audits., • Schedule client kick-off calls within 3 business days for closed deals, tracked via calendar or CRM., • Attend your assigned client kick-off calls, as recorded in calendar. Continuous Learning & Knowledge Sharing: (10%) • Stay informed on the latest product updates and industry trends to deliver compelling, high-impact demos. Actively engaging in internal training, contributing to team feedback sessions, and applying client insights to refine your approach are key to improving both presentation quality and customer satisfaction., • Attend internal trainings and continuing education sessions, tracked through attendance records., • Participate in internal training and share feedback with the team to continuously improve the sales and demo processes, • Regularly review and incorporate client feedback to enhance product presentations and overall customer satisfaction Required Skills/Abilities: • Minimum of 3 years of experience in a sales role that involved conducting demos, either in-person or virtually. Experience with EHR software or related technology is a plus., • Demonstrated ability to effectively present and sell software solutions, with a strong track record of meeting or exceeding sales targets., • Proficiency in using CRM software and other client management tools (Monday.com preferred), • Proven experience in a customer-facing role, with a strong sales background, • Strong understanding of EHR, Billing Software, or related healthcare solutions (preferred but not required), • High school diploma required, • Bachelor’s degree in healthcare or business admin preferred., • Prolonged periods sitting at a desk and working on a computer. Operations Knowledge - Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge - Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer's needs. Compliance Knowledge - In addition to having a solid knowledge of general bank-wide regulations, the employee has a thorough knowledge of regulations & laws that relates to his/her department. Other employees might rely on this employees’ compliance knowledge to answer questions. Sales & Service - Is able to lead a team to achieve sales goals while balancing the needs of the customer. Coaches/teaches sales methods to those they supervise. Provides a consistent level of service to all internal and/or external customers. Maintains good communication by keeping the customer up-to-date on the progress of a request. Follows through on requests, questions, or complaints. Displays a positive, professional image and maintains composure at all times. Teamwork - Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Computer Skills - Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Job Title: Accounts Resolution Specialist- Level III Reports to: Head of Account Services Supervises: ART Level I and Level II Position Summary: The Level III Account Resolutions Specialist serves as the highest escalation point for complete, technical, and high-impact client account issues. This role demands expert-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Level Three ART specialist excels at analyzing and resolving intricate client and process related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, and prevent recurring issues. Additionally, this role plays a key part in mentoring lower-level specialists, refining support protocols, and contributing to process optimization initiatives that enhance overall operational efficiency and client satisfaction. Key Performance Areas & Key Performance Indicators: Submission Analysis (55%): • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy, • Handles escalated client tickets that exceed the scope of the Level One and Level Two Service Tiers, • Reviews and prioritizes escalated tickets for efficient resolution, • Investigates and resolves complex account discrepancies, connection issues billing issues, and service requests that have been escalated to Level Three support, • Collaborates with internal teams to resolve multi-departmental concerns, • Ensures all tickets are documented thoroughly and updated regularly, • Provides clear, professional, and timely updates to clients regarding their inquiries, • Explains complex resolutions in an easy-to-understand manner to build trust and confidence Mentorship (25%): • Mentor all team members in the intricacies of Payment Processing and Account Maintenance, • Write our procedures how-to-guides, and continuing education resources on any topic that reaches level three that has steps that can be captured and documented, • Works with Director of Client Experience to analyze workflows that optimize efficiency and bring value to the client experience, • Asses Level One and Two ART by offering guidance and training on basic and complex scenarios, • Acts as a resource for resolving questions and improving team knowledge, • Ability to manage multiple team members, and other priorities in a fast-paced environment, • Skilled and able to execute all tasks within the ART Level One and Two Scope of Work, • Maintain daily/weekly/monthly metrics, including total tickets assigned, resolved, and open tickets Education: • 2+ years in customer service, payment processing, account management, or a related field, with experience handling escalated issues Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail – Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities– Quickly asses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three Closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLA’s). Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description Job Title: IT Support Assistant - POS & Access Setup Reports to: Senior Engineer Supervises: N/A Date last edited: July 24th, 2025 Position Summary: The IT Support Assistant is responsible for configuring and maintaining iPad and Access Point devices to support our department’s infrastructure. This entry-level position involves basic troubleshooting, device setup through MDM tools, and providing first-level support to users. The ideal candidate is detail-oriented, reliable, and comfortable working in a structured, process-driven environment. % Key Performance Areas Performance Measures 30% Device Configuration • Set up iPads using Apple Configurator and Addigy MDM, • Set up and label wireless access points Maintenance & Troubleshooting • Monitor device health and connectivity, • Perform routine checks and updates on deployed systems Documentation & Compliance • Follow established procedures and update logs consistently, • Maintain records of deployed hardware and software configurations Support & Collaboration • Provide support for user inquiries regarding iPads and Access Points, • Collaborate with IT staff to escalate and resolve more advanced issues, • Maintain positive and helpful communication with internal teams, • Learn and apply new technologies used in our infrastructure Education: • High school diploma or equivalent required, • 1–2 years of experience in an IT support or helpdesk role, • Experience with Apple Configurator and MDM systems Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity Definition Physical Strength Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking The ability to convey information accurately by speaking to customers and other employees. Hearing Able to hear average or normal conversations and receive ordinary information. Visual Abilities Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. *Employer reserves the right to change this job description at any time, should business needs arise.

Job Description The Days Inn Elmsford are hiring for a Guest Room Attendant (Hotel Housekeeper). Weekend availability is required. A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks. Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo. QUALIFICATIONS: • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful high pressure situations., • Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares., • Esta posición requiere altos niveles de atención al detalle habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita, • Comunicar las informaciones e ideas en forma clara., • Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción., • Approach all encounters with guests and employees in a friendly service-oriented manner., • Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations., • Thoroughly clean and restock the required number of guest rooms per shift., • Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guest rooms., • Perform other tasks/jobs as assigned by the supervisor or manager., • May be required to disassemble furniture or items in the guest room to conduct deep cleaning., • Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils touching up paint on walls/molding touching up scratched furniture or rehanging closed slide doors., • Mantener un trato cordial y servicial hacia los clientes y entre los empleados., • Presentarse regularmente al trabajo tal como lo establecen las normas de hotel y según lo exija el programa de trabajo el cual variará según las necesidades del hotel., • Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca), • Acatar siempre las normas y reglamentaciones de hotel para asegurar una operación eficiente del hotel., • Limpiar y surtir totalmente las habitaciones que se requieran en un turno., • Completar todos los deberes de limpieza previa incluyendo pero sin limitarse a la preparación del carro de limpieza con los artículos para los clientes productos de limpieza y ropa de cama., • Eliminar todos los desechos y retirar la ropa de cama toallas y demás artículos sucios de las habitaciones., • Llevar a cabo otra tarea según asignada por el supervisor o gerente., • Puede ser necesario desmontar muebles o artículos en la habitación de invitados para realizar una limpieza profunda., • Las tareas de limpieza profunda pueden incluir entre otras cambiar el filtro de CA limpiar las bobinas de CA retocar la pintura en las paredes / molduras retocar muebles rayados o cambiar puertas correderas cerradas.