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Salary - $16.50/hr - 18.00/hr; depending on experience City Experiences is seeking a Part-Time Deckhand for our City Cruises operation in New York City. About You: This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System. About the Opportunity: The successful Deckhand is responsible to maintain the appearance and cleanliness of the vessel, ensuring guest comfort and safety while underway, and assisting with docking and undocking. Crewmembers must uphold the strictest safety standards for guests and crew, and will maintain a professional and friendly manner consistent with the RESPECT Service System. Essential Duties & Responsibilities: Provide exceptional hospitality to guests and coworkers as prescribed in the RESPECT Service System. Follow safety procedures in order to ensure the protection of passengers and vessel. Participate in routine safety drills to prepare for major incidents. Handle lines to moor vessels to pier. Stand watch in ships' bows, sterns, or bridge wings in order to look for obstructions in a ship's path or to locate navigational aids such as buoys and lighthouses. Assist Captain and supervisory personnel in maintain vessel equipment and systems such as HVAC, engine, and technical equipment. Maintain the cleanliness and safety of all common areas. Sweep, mop, and wash down decks and exterior to remove dirt, and debris, using brooms, mops, brushes, and hoses. Load or unload materials from vessels; gather and remove trash from vessel. Service, clean, and supply restrooms. Be prepared to begin work at scheduled time. Maintain uniform and personal grooming in compliance with appearance standards. Other duties as assigned by the Captain or First Mate on duty. Requirements & Qualifications: Energetic and enthusiastic personality essential High School Diploma (or GED or High School Equivalence Certificate) preferred Pre-employment and on-going random drug testing is required for all marine personnel Must be able to effectively understand and convey written and verbal information to guests and coworkers Must possess a service orientation – actively looking for ways to help others Will work for extended periods of time without sitting Required to lift furniture and other heavy items such as provisions up and down stairs. Required to throw mooring lines from ship to pier. Must have normal color vision to accurately interpret navigational lights and color-sensitive system and safety displays. May be required to apply for a Transportation Workers ID Card Will be required to be available for work on all major holidays Must be at least 18 years of age Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident About Us: City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations. We encourage qualified applicants with arrest and conviction records to apply.
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
We are seeking a passionate and dedicated Soccer Coach to lead and develop young athletes in a supportive and engaging environment. The ideal candidate will possess a strong understanding of soccer techniques, strategies, and the ability to inspire players of varying skill levels. This role involves not only coaching but also mentoring players to foster teamwork, discipline, and sportsmanship. Duties - Plan and conduct soccer training sessions that focus on skill development, teamwork, and game strategies. - Organize and oversee practice sessions, ensuring that all players are engaged and learning effectively. - Provide constructive feedback to players to enhance their performance and confidence on the field. - Develop game plans for matches and communicate strategies clearly to the team. - Monitor player progress and adjust training methods as necessary to meet individual needs. - Foster a positive team culture that emphasizes respect, discipline, and sportsmanship. - Collaborate with parents and guardians to keep them informed about player development and team activities. - Ensure the safety of all participants during practices and games by adhering to safety protocols. **Skills** - Strong background in sports coaching with specific experience in soccer preferred. - Knowledge of physical education principles and behavior management techniques. - Experience in childcare or working with youth in a sports setting is highly desirable. - Additional skills in martial arts, cheerleading, swimming, karate, or climbing can enhance coaching capabilities. - Excellent communication skills to effectively convey instructions and motivate players. - Ability to create a fun yet disciplined environment that encourages personal growth through sport. - Strong organizational skills for planning practices, games, and team events. Join us in shaping the next generation of soccer players while promoting physical fitness, teamwork, and a love for the game! Job Types: Full-time, Part-time Pay: $20.00 - $50.00 per hour Expected hours: No more than 20 per week Schedule: Monday to Friday
Job description We are seeking a dedicated and experienced Driving Instructor to join our team. Duties and Compensation: Each driving lesson (60 minutes) will be remunerated at $35 per hour. Each driving lesson (45 minutes) will be remunerated at $27 per hour. Accompanying a driving school student to a road test will be compensated at $50 per person. Official employment. Payment every 2 weeks. Part-time and full-time positions available. Flexible work schedule (you choose the days and times to conduct lessons with students). Intermediate level of English or higher is required (for passing the written instructor test at the DMV). Duties: - Conduct driving lessons for students, focusing on both theoretical knowledge and practical skills. - Create engaging and informative driving lessons to educate students on traffic laws and safe driving practices. - Provide constructive feedback to students to help them improve their driving abilities. - Demonstrate patience and professionalism while working with students of varying skill levels. - Qualifications: - Previous experience working with students in driving lessons - Excellent communication skills to effectively convey driving concepts to students. - Knowledge of adult education principles and techniques. - Ability to educate and motivate individuals towards becoming responsible drivers. - Strong classroom management skills. - Valid driver's license with a clean driving record. - Join our team and make a positive impact on the next generation of drivers! - Job Types: Full-time, Part-time, Contract - Pay: $35.00 - $50.00 per hour - Expected hours: 25 – 40 per week - Benefits: - Employee discount - Flexible schedule - Paid time off - Professional development assistance - Referral program - Schedule: - 10 hour shift - 12 hour shift - 4 hour shift - 8 hour shift - After school - Choose your own hours - Day shift - Evening shift - Monday to Friday - Overtime - Weekends as needed - Weekends only - Supplemental Pay: - Tips - Application Question(s): - Do you have car for driving training? - Experience: - Driving: 2 years (Required) - License/Certification: - Driver's License (Required) - Ability to Commute: - Brooklyn, NY (Required) - Work Location: In person