Lifestyle Coordinator
6 days ago
Plano
Job DescriptionPosition: Lifestyle Coordinator Location: On-Site Reports To: Property Manager / Marketing Director Industry: Independent Senior Living Multifamily Community Job Type: Full-Time | Some evenings, weekends, and holidays requiredSunRidge Management Group is a trusted name in multifamily property management, with a strong track record and over 35 years of experience managing apartment communities nationwide. From affordable housing to luxury lease-ups, we pride ourselves on delivering exceptional service, operational excellence, and a people-first culture. Our Dallas-based corporate team supports communities coast to coast with a hands-on, detail-driven approach. SunRidge Management Group is an equal-opportunity employer that promotes a drug-free workplace. We believe our people are our greatest strength. That’s why we foster a collaborative, ethical, and resident-focused culture where every team member plays a vital role in our continued success.Position Summary The Lifestyle Coordinator will create and coordinate social, emotional, mental, and physical activity programs, as well as other resident-related functions, to achieve community goals related to resident retention. This role is integral to the sales process by working closely with the Community Manager and Sales Consultant/s to drive traffic to the community. This role does whatever is necessary to make the selling process more effective and the move-in process more efficient. This position will contribute to the community sales team’s success in achieving year-end budgeted occupancy, revenue, and resident retention goals.Key ResponsibilitiesResident Activities & Event Coordination • Create and coordinate programs and events related to social and physical activities, including resident functions, birthday cards, welcome parties, off-site excursions, and other events., • Responsible for the set-up, preparation, and take-down for each event. At least 2 to 5 activities or events per day, 7 days a week, are required. (Many of these may be led by residents.), • Create and produce the monthly calendar with activities and events, newsletters, and fliers for the community as needed., • Photograph residents and events whenever possible for use in cards, social media, newsletters, videos, and other media sources., • Oversees the purchasing and coordination of any items required for the event.Resident Relations & Community Engagement, • Meet with each new resident to create a profile of preferred activities and events., • Interact with all residents and, if possible, acknowledge them by name., • Provide assistance as necessary with the ongoing Resident Surveys and Activity Questionnaires., • Maintain confidentiality of pertinent information concerning residents and staff., • Coordinate the resident volunteer program by enlisting volunteers and managing the volunteer schedule to ensure consistent, equal participation from all who wish to participate., • Recruit and train volunteers from within the community to participate in events, activities, and clubs.Sales, Marketing & Outreach, • Greet all prospects warmly and professionally, qualify needs, and guide them through tours of available apartments., • Maintain prospect attendance records for each event when possible, collecting prospect contact information for future use and follow-up., • Should be knowledgeable of the community and other policies to assist with community tours if needed., • Create partnerships with local vendors, businesses, and organizations to enhance community events, including parties, door prizes, opportunity drawings, and sponsorship opportunities.Vendor & Transportation Coordination, • Schedule and manage transportation program, if provided., • May be instrumental in interviewing and recommending local, licensed transportation companies to transport residents to off-site destinations and excursions., • May coordinate the interview process and make recommendations for hiring qualified and certified instructors for on-site exercise and spa activities., • Assist and train on-site staff to host successful resident activities and, when possible, participate in the events.Budgeting & Administrative Support, • Provide input into the development of budget(s) for properties within the property portfolio as it relates to planned activities, resident retention, and excursions., • Manage expenses within approved budget guidelines.Qualifications, • Strong communication, interpersonal, and organizational skills., • Previous experience in activities coordination, hospitality, senior living, customer service, or community engagement preferred., • Knowledge of Fair Housing regulations, ADA, and leasing compliance (or must complete training within 90 days)., • Proficiency in Microsoft Office and property management systems (e.g., Yardi or OneSite) preferred., • Positive attitude, team-oriented mindset, and commitment to excellent customer service., • Creative, energetic, and resident-focused mindset., • Ability to work weekends and occasional holidays as needed.Resident Activities & Community Engagement, • Plan and implement resident activities and events based on residents' interests and needs., • Develop innovative programs that encourage resident participation, wellness, entertainment, and social connection., • Coordinate holiday celebrations, themed events, educational workshops, fitness classes, and social gatherings., • Establish and coordinate the Community Resident Council and attend all meetings., • Foster a warm, welcoming, and engaging environment throughout the community., • Promote resident participation in activities, events, and community programs.Work Environment This is a full-time, on-site position at the assigned apartment community. We need some weekend and holiday availability for tours, events, and operational coverage.Physical Requirements • Must be able to walk the property daily, show apartments, climb stairs, bend, and lift light items., • Frequent standing, walking, and interaction with residents and prospects., • Must possess a valid driver’s license, automobile insurance, and reliable transportation for work-related travel (bank runs, marketing, errands).Why Join Us? SunRidge offers a comprehensive benefits package, including: • Enjoy opportunities for professional growth and development within a supportive culture., • Access to benefits, including low-cost health, dental, and vision insurance, life, and disability coverage., • Voluntary wellness plans (critical illness, accident, hospital indemnity), • Employee Assistance Program, • Access to Financial Planning Resources and Employer-Matched 401(k) Plan, • PTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary LeaveJoin the SunRidge Team If you're a motivated, ethical, and service-minded leader ready to take ownership of a thriving community, we want to hear from you. Apply today and be part of a company where people truly are our greatest strength. Powered by JazzHR GzyxpUhAvu