Data Center Supervisor, Critical Facilities Operations
hace 18 horas
Garland
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Essential Duties & Responsibilities • Supervises the Data Center Technicians and the Facilities Technicians., • Operates and maintains data center in such a condition as to assure the most optimal uptime to customers for facilities services (electrical, cooling, etc. measured by Five 9’s)., • Tasks out the CFOps team in such a way that complies with all local, state, and federal requirements for fire, health and Life Safety., • Provides tasking for the daily operations and maintenance scheduling of non-critical and critical maintenance., • Ensures the CFOps team works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS, efficiency, etc., • Analyzes data center equipment to obtain maximum effectiveness and efficiency; safety, cost, equipment longevity, and reliability., • Conducts in-depth training with the Data Center Technicians on equipment, PM’s, QA and CFOps procedures/processes., • Manages and maintains all training documentation; provides documentation to HR., • Ensures data center operates at maximum efficiency, including: analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations., • Works with customers to provide successful installs that exceed expectations – delight the customer., • Supervises the safety and well-being of all CFOps team., • Responsible for shift assignments, timekeeping review & approval and PTO approval for all assigned Data Center Technicians and Facilities Technicians., • Writes and Reviews non-critical and critical Method of Procedures (MOP’s), Standard Operating Procedures (SOP), Standard Method of Procedure (SMP) and provides input., • Supervises the execution of non-critical and critical Method of Procedures and ensures their thorough completion., • Strong background in electrical and mechanical systems design review, layout, installation, commissioning and operations, • Expert knowledge of low voltage systems, including fire, security and PLCs, • Expert knowledge of NFPA Electrical, Fire and Life Safety and building codes, • Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues, • Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations), • Experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems, • Strong supervisor skills, • Excellent communication skills, both written and oral, • Extensive hands-on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems including:, • 12kV switchgear, • 480/277 and 208/120 volt electrical generation and distribution systems, • Diesel powered AC generator plants up to 2MW, • Static UPS systems, • Multi-string flooded cell batteries and monitoring systems, • Static switches, • PLC and relay logic controls, • Power monitoring systems, • Data center power distribution and management systems, • VFD Drives, • Large Centrifugal Chillers, • Cooling Towers, • Water Treatment Systems, • HVAC equipment, • Computer Room AC Units (CRACs), • Kyoto Cooling Units (where applicable), • Operating Building Management and Industrial PLC Control Systems, • Emergency Standby Diesel Generator Systems, • Fuel/Oil systems, Fuel/Oil Day tanks and Fuel/Oil Storage Tanks, • Knowledge of NFPA 25, sprinkler and dry-stand pipe systems, including Emergency Fire Pump where applicable, • Chilled/Condenser Water Pump, • Well/Vault or Sump Pumps, • Domestic Water systems, including BackFlow Prevention devices, • Proficient with MS Office Suite (Word, Excel, PowerPoint, Project), • Ability to train the electrical and mechanical teams on the systems and the procedures, • Ability to conduct power & fire system capacity, safety and code compliance assessments, • Ability to operate in and promote a rigorous process-driven, team environment, • Ability to logically analyze and solve problems, • Ability to multi-task multiple projects, • Bachelor of Science in Engineering degree or equivalent work experience normally obtained with 5-6 years’ related experience., • A minimum of 5 or more years in a mechanical/electrical position within critical facilities, including Power or critical electrical power/mechanical environment (preference given to data center, hospital, semi- conductor or power plant experience)., • Minimum of two or more years as a foreman, lead or senior level technician in a critical facility environment., • Certified Electrician preferred in state where assigned., • CPR/First Aid and NFPA70E Certification during employment., • Primarily walking, standing, and bending with some sitting., • Ability to communicate effectively with verbal, visual and listening skills, • Able to lift heavy equipment, up to 50 pounds., • Close visual work on a computer terminal., • Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments., • Typical data center work environment with varying temperatures and loud noises., • Extensive daily usage of a computer or workstation., • Must be comfortable working in a highly critical, fast paced environment shifting priorities, • Must be able to respond to emergency situations at the data center., • Must be willing to be part of the after-hours notification and escalation protocol., • Must carry a cell phone for availability during assigned shift and emergency situations., • Must be willing to work outside normal business hours, including weekends, late nights, holidays., • Must wear leather close-toed shoes with a solid rubber sole.