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Director of People & Culture

hace 12 días

Miami

Job DescriptionSalary: $85,000-$100,000 About Big Brothers Big Sisters (BBBS) of Miami BBBS of Miami is an award-winning, innovative organization that ignites the potential within each child and advocates for them to explore the endless possibilities of what they canaccomplish. Our Vision All youth achieve their full potential. Our Mission Create and support one-to-one mentoring relationships that ignite the power and promise of youth. Since 1958, BBBS of Miami has been South Floridas premier mentoring organization, preparing future leaders in the community by matching youth (Littles) with committed adult mentors (Bigs). These relationships empower Littles to become productive members of the community. Position Reports to: Chief Operating Officer POSITION OVERVIEW: Big Brothers Big SistersMiami (BBBSM)seeksan accomplished and approachable leader to advance itspeoplestrategy and organizational culture by strengthening and evolving existing policies, systems, and practices. Reporting to the COO, theDirectorof People and Cultureservesas the organizations internal authority on human resources, providing strategic guidance and hands-on leadership across all HR functions. This role requires strong judgment,the ability tomaintainneutralboundaries,emotionalintelligence, and the ability to effectively support andtraina diverse workforce spanning creative, operational, managerial, and support roles. Working in close partnership with leaders and staff across the organization, theDirectorof People and Cultureoverseesthe full employee lifecycle, including People Operations, Talent Acquisition, Onboarding, Training, Performance Management, Culture, and Employee Experience. The roleis responsible fordesigning, implementing, and continuously improving the frameworks, policies, and tools that enable BBBSM to attract, develop, engage, andretainexceptional talent. Responsibilities: TheDirectorof People and Culture willbe responsible forthe following and any otherprojects asassigned by their supervisor. Recruitment and Talent Management • Lead organization-wide recruitment and talent strategy to attract, assess, andretaina high-performing, diverse workforce., • Partner with hiring managers to execute the full employee lifecycle, including job design, recruiting, interviewing,selection, compensation alignment, onboarding, and separations., • Design, implement, and continuously improve structured recruitment tools, including competency frameworks, scorecards, and structured interview processes., • Forecast hiring needs in partnership with leadership to ensure workforce capacity aligns with organizational goals and program growth., • Strengthen onboarding systems to ensurenew staffare fully integrated into BBBSM culture and equipped for success., • Build manager capacity for effective coaching, feedback, and talent development through training and clear performance expectations., • Establish systems to track retention, professional development, training outcomes, and recruitment effectiveness; report insights and recommendations to senior leadership. Culture Building + Employee Experience • Champion and advance BBBSMs organizational culture, mission, and values through intentional people practices and leadership partnership., • Serve as the primary lead for employee relations, including onboarding, offboarding, performance management, conflict resolution, and sensitive employee matters., • Design, implement, and manage performance management systems, includingIndividual Development Plans, Performance Improvement Plans, KPIs, transparent evaluation processes, and actionable feedback., • Develop andmaintainpersonnel policies and practices that support consistency, equity, and accountability across the organization., • Create and lead organization-wide engagement initiatives, including staff recognition,all staff sessions, and culture-building programs., • Develop and execute trainingprogramand ensure alignment between training programs, operational needs, and departmental goals. Operations and Benefits • Oversee compensation andbenefitsadministration in partnership with external providers, ensuring compliance with legal, grant, and national BBBS requirements., • Manage HR systems, workflows, and documentation to ensure accuracy, efficiency, anda high levelof service to staff., • Provide strategic oversight of all employee benefits and leave programs, including medical, retirement (403(b)), FMLA, Paid Family Leave, disability, workers compensation, and unemployment, ensuring compliance, cost-effectiveness, and alignment with organizational values, • Lead benefits strategy in partnership with external brokers and vendors, including plan design, renewals, and coverage decisions., • Maintainaccurateand compliant employee records related to onboarding, performance management, benefits, and offboarding., • Conduct annual reviews and updates of the employee handbook, onboarding and offboarding protocols, and HR policies and procedures. QUALIFICATIONS AND SKILLS • Bachelors degreerequiredwith8+ years of progressive HR experience with at least 5 years in a leadership/management role developing and executing HR strategy, • Proven experience building and scaling the HR function, ideally within a nonprofit, media, creative, or mission-driven organization., • Background in organizational development and structure, with experience leading conversations on diversity, equity, inclusion, and belonging or a demonstrated record of influencing team members to approach all work with an equity lens, • Ability toidentify, remain neutral, and resolve problems promptly whilemaintaininga high levelof confidentiality as needed, • Superior interpersonal communication, conflict resolution, and coaching skills, including the ability to work well with staff at all levels, • Understanding of local, state, and federal employment laws and regulations, • Excellent computer skills, includingMicrosoft Office Suite, HR, and payroll platforms., • Extraordinary reasoning abilities and sound judgment, • Independent self-starter with the ability to envision and confidently execute comprehensive HR duties, acting as the primary resource and point of contact for all staff members., • Awareness of the importance of document management, as well as areas of potential audit/compliance, • Professional HR certification preferred (SHRM-CP or PHR) Location: This position is based in Miami, Florida, at BBBS of Miamis headquarters at 550 NW 42nd Avenue Miami, FL 33126 with 5% of total work time traveling. Compensation: TheDirectorof People & Culture is an exempt salary position. This position is supervised by the COO. The salary for this position is between $85,000-$100,000 depending on experience. Equal Employment Opportunity: BBBS of Miami is an equal opportunity employer and is committed to providing applicants and employees with a diverse, equitableand inclusive environment free of discrimination and harassment.All employment decisions at BBBS of Miami are based on business needs, job requirements and individual qualifications, without regard to age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, or any other status protected by the applicable law. Disclaimer This job description has been designed toindicatethe general nature and level of work performed by employees within this classification; it is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities and qualificationsrequired ofemployees assigned to the job.

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