900 Best customer assistant Jobs in Iowa (April 2026) - page 7

Assistant Director - Behavioral Health and Treatment Services

3 days ago

Ottumwa

Job DescriptionSalary: $28.58 - $33.58 per hour Sieda Community Action is seeking a capable, detail-oriented, and mission-driven professional to serve as Assistant Director of Behavioral Health and Treatment Services (BHTS). This is a key leadership role for someone who thrives at the intersection of operations, compliance, grants, and service delivery, and who wants to strengthen behavioral health and substance use services that genuinely support people and communities. Reporting to the Director of Behavioral Health and Treatment Services, the Assistant Director functions as a deputy and operational leader for the Unit. This role provides day-to-day administrative leadership, serves as the primary grant writing and grant reporting lead, and ensures continuity of operations, regulatory compliance, and program integrity. The Assistant Director also serves as Acting Director in the Directors absence. This position is ideal for a behavioral health professional who brings strong organizational discipline, grant expertise, and a steady leadership presence to complex, compliance-heavy environments. What Youll Do • Provide operational and administrative leadership for Siedas behavioral health, substance use treatment, and prevention programs., • Serve as the primary grant writer for BHTS programs, including identifying funding opportunities, preparing applications, and coordinating required documentation., • Lead grant management and reporting, ensuring accurate, timely, and compliant programmatic and fiscal submissions to funders., • Track grant deliverables, performance measures, compliance requirements, and deadlines, and communicate expectations clearly to staff., • Collaborate with the BHTS Director and Fiscal team to monitor budgets, expenditures, and allowable costs., • Support service planning and program development for substance use disorder treatment, prevention, rehabilitation, and mental health services., • Assist with compliance monitoring related to CARF accreditation, Iowa HHS licensure, and mental health regulatory requirements., • Supervise and support clerical and administrative staff, fostering accountability, consistency, and professional growth., • Support intake, assessment, scheduling, documentation, and evaluation processes to help ensure timely access to quality services., • Monitor service access, productivity, outcomes, and adherence to standards in collaboration with clinical leadership., • Carry a limited substance use disorder treatment caseload as appropriate to licensure and program needs., • Coordinate training tracking and certification requirements for BHTS staff., • Support billing and reimbursement processes in collaboration with fiscal and administrative teams., • Represent Sieda BHTS with funders, community partners, referral sources, and regulatory agencies., • Serve as Acting Director during the BHTS Directors absence, providing leadership continuity and operational decision-making. What Were Looking For The requirements below reflect the knowledge, skills, and judgment needed to succeed in this role. Required • Bachelors degree in a human-services-related field., • Certification as an Alcohol and Drug Counselor (IADC or CADC), with ability to maintain certification., • Minimum of three years of experience in behavioral health and or substance use treatment services. Preferred • Competitive salary, commensurate with experience and qualifications., • Paid holidays., • Generous vacation and sick leave., • Health, dental, vision, and life insurance options., • IPERS retirement., • Professional development and required training support. Why Youll Love It • Do work that matters. Your leadership helps ensure critical behavioral health and substance use services are available, compliant, and sustainable across the region., • Be the operational backbone. If you like making complex systems work well, this role puts you at the center of grants, compliance, and service delivery., • Lead without losing touch. You can stay connected to direct services while shaping how programs operate day to day., • Be trusted. This role carries real responsibility, including serving as Acting Director when needed., • Work for an organization with values. Sieda puts people, dignity, and integrity first, both for those we serve and those who do the work. How to Apply For consideration, please submit your rsum and complete the application process by April 19, 2026. For questions or additional information, contact Sofia Waters ( 641.682.8741 Full Job Description SUMMARY: The Assistant Director of Behavioral Health and Treatment Services (BHTS) serves as a key operational and administrative leader supporting Siedas behavioral health, substance use treatment, and prevention services. Reporting to the Unit Director, this position provides day-to-day leadership for administrative functions, serves as the primary grant writer and grant reporting lead for the Unit, and ensures continuity of operations, compliance, and program integrity. The Assistant Director functions as a deputy to the Unit Director and serves as Acting Director in the Directors absence. This role provides direct supervision to clerical and administrative staff, supports clinical service delivery, and ensures compliance with grant, accreditation, and licensure requirements. The Assistant Director may carry a limited substance use disorder (SUD) treatment caseload consistent with licensure and program needs. DUTIES: (Essential Functions) • Support the overall leadership and management of the Behavioral Health and Treatment Services Unit, serving as a key operational partner to the Unit Director., • Serve as the primary grant writer for BHTS programs, including identifying funding opportunities, drafting applications, coordinating required attachments, and collaborating with programmatic and fiscal staff., • Maintain primary responsibility for grant management and reporting, ensuring accurate, timely, and compliant submission of all required programmatic and fiscal reports to funders., • Track grant deliverables, performance measures, compliance requirements, and reporting deadlines; communicate expectations to relevant staff., • Collaborate with the Unit Director and Fiscal Officer to monitor grant budgets and expenditures and make recommendations regarding allowable costs and funding utilization; this position does not have independent spending authority., • Assist with the development, implementation, and periodic revision of short- and long-term service plans for the catchment area, with emphasis on substance use disorder treatment, prevention, rehabilitation, and mental health services., • Support compliance with CARF International standards, Iowa Department of Health and Human Services licensure requirements, and Chapter 24 mental health licensure through internal monitoring, documentation review, and quality improvement activities., • Provide direct supervision, training, and performance management for clerical and administrative staff., • Assist with oversight of intake, assessment, scheduling, documentation, and evaluation processes to promote timely access to services and consistent quality of care., • Participate in monitoring clinical service delivery, including access to services, productivity, outcomes, and adherence to standards., • Carry a limited Substance Use Disorder Treatment caseload as assigned, consistent with licensure and program needs., • Ensure persons served receive timely, professional, individualized, and rights-respecting services; report potential violations of client rights, agency policy, or state and federal regulations to the Unit Director and appropriate authorities as required., • Assist with hiring, onboarding, training, and performance improvement processes for assigned staff., • Support development, coordination, and tracking of the Unit training plan, including required certifications and continuing education., • Support oversight of billing, clearinghouse operations, and reimbursement processes for MCOs, private insurance, and the Substance Use Disorder Block Grant in collaboration with fiscal and administrative staff., • Maintain accurate and current written descriptions of Behavioral Health and Treatment Services programs to ensure alignment with approved grant applications and program designs., • Coordinate and maintain effective relationships with community partners, referral sources, and funders. Serve as Acting Director during the Unit Directors absence, providing leadership continuity and operational decision-making authority., • Provide leadership coverage or crisis response during staff absences or emergencies as needed., • Requires International Alcohol and Drug Certification (IADC) or Certified Drug and Alcohol Counselor (CADC) and ongoing training to maintain certification., • Travel within and outside the service area is required; valid drivers license and proof of automobile insurance are required for mileage reimbursement., • Provides direct supervision and performance management for clerical and administrative staff., • Provides functional oversight related to grant-funded activities., • Strong grant writing, reporting, analytical, and organizational skills., • Demonstrated ability to interpret grant requirements and translate them into compliant operational practices., • Effective written and verbal communication skills., • Supports and models the agencys mission, vision, and values., • Maintains regular and reliable attendance to ensure continuity of services and adequate staff coverage., • Demonstrates professional behavior at all times, including appropriate appearance and maintenance of an orderly work environment., • Ability to communicate effectively in one-on-one and group settings., • Demonstrated active listening skills., • Ability to read, analyze, and interpret complex grant agreements, regulations, and reports., • Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions. The physical demands described here are representative of those required to successfully perform the essential functions of this job. • Regularly required to talk and hear; occasionally required to stand, walk, use hands and fingers, reach, or handle objects., • Must occasionally lift and/or move up to 20 pounds. The work environment described here are representative of those employees face while performing the essential functions of this job. • Occasionally exposed to extreme cold or heat. The requirements listed below are representative of the knowledge skill, and/or ability required to be considered for this position. FORMAL EDUCATION: • Minimum of three years experience working within the Behavioral Health & Treatment Services field required, • Moderate computer proficiency, including the ability to use program software applications with minimal training and perform basic troubleshooting.

Customer assistant jobs in Iowa - Page 7

Popular jobs searches in Iowa

Popular customer assistant jobs locations