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Job Description As a national thought leader in deeper learning, Harlem Village Academies is distinguished as the only charter school network in New York offering Montessori PreK and culminating in the International Baccalaureate. HVA is a community of PK-12 schools, a college support program, and a graduate school, the Deeper Learning Institute, where teachers earn a master's and certification. The unique deeper learning model at HVA focuses on student independence, critical thinking, ethical leadership, intellectual curiosity, and intrinsic motivation. Serving 98% Black and Latino students, HVA consistently outperforms the district, city, and state by wide margins, and ranks at the very top of charter schools. 100% of HVA high school students earn admission to college each year, and 83% are the first in their families to attend college. The Opportunity The Enrollment Operations Manager at Harlem Village Academies will assist with ensuring full enrollment of all campuses through their operations support. This is a great opportunity for an adept operator who can build strong connections within our community and is excited about giving students access to a free world-class education. You'll be responsible for activities that produce applicants and support families with registration. Responsibilities • Oversee the family-facing enrollment cycle from initial inquiry through registration, including application processing, student record management, and communication with families, • Provide outstanding support to prospective families, addressing inquiries and guiding them through the enrollment process, • Plan and facilitate school tours, information sessions, and events to provide prospective families with a look inside the amazing HVA campuses, as well as manage new student assessment sessions, • Train and support staff involved in enrollment processes, ensuring they have the necessary tools and knowledge to effectively assist families, • Connect with prospects and leads to ensure they effectively convert to applicants, • Collaborate with operations teams to assist new families with completing registration requirements after the spring lottery, work across teams to coordinate other enrollment activities and ensure seamless communication, • Perform other duties as needed to support broader enrollment team initiatives, including updating data and maintaining systems Qualifications, • Bachelor's Degree, • 3 years of proven experience in operations or a similar role, preferably in an educational or enrollment setting, • Bilingual in English and Spanish required, • A professional demeanor that conveys warmth, caring, and responsiveness to children, parents, and staff at all times, • Excellent written and verbal communication skills, with a customer service mindset, • Strong organizational skills and attention to detail, • Team player with a willingness to be hands-on and do whatever it takes to support the success of Harlem Village Academies, • Proficient in Microsoft Suite and Google Suite, and willingness to learn additional programs Harlem Village Academies is an Equal Opportunity Employer and committed to diversity among our staff. Applicants of diverse backgrounds are strongly encouraged to apply.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Opportunity for advancement, • Paid time off Learn. Grow. Build a Future with Purpose. Are you a recent graduate or early in your professional journeyand looking for a career that offers both stability and growth? Do you enjoy interacting with people, solving problems, and making a positive impact on someones day? Were hiring a Customer Service Representative who is eager to learn the insurance business from the ground up. In this role, youll support clients, assist agents, and develop the foundational skills needed to grow into a licensed insurance professional. This isnt just a jobits a stepping stone into a respected industry with long-term potential and clear opportunities for advancement. What Youll Do • Respond to client inquiries with accuracy, professionalism, and empathy, • Assist with policy changes, coverage questions, and basic claims support, • Maintain organized and up-to-date customer records, • Work closely with licensed agents to ensure client needs are met, • Begin identifying coverage opportunities through meaningful conversations, • Receive supportive training to build confidence in sales-readiness Why This Role Is a Great Fit • Gain real, hands-on experience in a professional insurance setting, • Ideal for recent graduates exploring long-term career options, • Clear pathway toward licensure and future sales roles, • Training, mentorship, and continued development provided, • A supportive team environment where learning and growth are encouraged What Were Looking For • Strong communication skills and a friendly, professional demeanor, • Organized and detail-oriented with the ability to multitask, • A genuine desire to help others and grow your career, • Comfortable in customer-facing roles (retail/hospitality/call center experience is a plus), • Interest in obtaining an insurance licensesupport included, • Previous customer service or administrative experience preferred If youre ready to gain valuable skills and launch a future-focused career, wed love to connect with you. Apply today and take your first step into the insurance industry!

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Enablement Engineers are embedded with centralized customer success teams to maximize the outcomes of our deployed products and workflows across all commercial customers from small-scale start-ups to large enterprises. This role balances high-level support responsibilities with the development of innovative tooling and infrastructure to scale customer enablement effectively. You are a resourceful, gritty and adaptable problem solver who is able to work both collaboratively and independently to resolve difficult and nebulous technical issues, as well as work productively with external customers to debug and resolve their problems. Palantir’s Customer Success team helps our customers build on Palantir’s Foundry & AIP Platforms to drive the workflows that power their most important business outcomes. In this role, you’ll leverage your problem-solving abilities, creativity, and technical skills to support and guide customer development teams, ensuring they can effectively build and optimize their workflows. You’ll have the opportunity to gain rare insight into and contribute to some of the world’s most important industries and institutions. Every day at Palantir is different: we’re constantly evolving to better respond to customer needs, and you will have the opportunity to contribute your creativity and problem-solving to internal processes and tools that define how we deliver business value to the customer with increasing efficacy and efficiency. Every Palantirian is encouraged to play to their personal strengths, so there is no “one size fits all” approach to engineering at Palantir. The scope of this role is intentionally broad so that people can find their strengths and grow in a way that excites them.No two days are the same, but as a Forward Deployed Enablement Engineer you can expect to: • Respond to and triage incoming support requests from both internal and external teams., • Provide guidance to customer engineers and unblock their workflows on Palantir’s platform., • Build with Foundry and AIP to enhance enablement operations and use your creativity to solve novel problems that deliver more value to internal and external stakeholders., • Collaborate with our Product Development teams to tackle workflow problems, resolve product issues, and inform product improvements., • Partner with Business teams to understand and meet customer needs., • Participate in a 24/7 on-call rotation responsible for coordinating responses to critical customer-facing incidents., • Take ownership as the first responder when things go wrong. Even if a problem is outside your area of expertise, you make the first move to fix it and pull in the necessary expertise to get the job done.What We Value, • Ability to continuously learn and work independently, making decisions with minimal supervision., • Excellent written and verbal communication skills, capable of interacting effectively with both technical and non-technical stakeholders., • Strong creative problem solving skills., • Comfortable working in a rapidly changing environment with dynamic objectives and iteration with users., • Proficiency with one or more programming languages or data engineering frameworks, such as Python, SQL, Spark, Java, C++, TypeScript/JavaScript, or similar.What We Require, • Background in Data Science, Computer Science, Engineering or STEM

Job DescriptionAbout GeoComply We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down. The Role As a Customer Success Manager, you are at the front-lines of our business, leading the charge in building transformational relationships with our valued customers. In this role, you work to improve the Customer Experience for assigned accounts. You have the primary responsibility of developing and nurturing business and technical relationships with each of those customers, acting as their go-to advisor for removing blockers and optimizing the use of GeoComply’s products and services to drive business results. You also act as a key connection point between the customer and GeoComply, communicating customer feedback and insights to internal stakeholders to drive product innovation, operational improvements and continued customer centricity. Key Responsibilities • Cultivate and sustain business and technical relationships with customers to ensure long-term success through delivering value via our solutions., • Act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders., • Continuously monitor customer health metrics, conducting regular check-ins, business reviews, and reporting., • Drive integrations and lead efforts to onboard new clients and handle aspects such as training, troubleshooting, and product demonstrations., • Analyze data to identify opportunities for customer experience improvements and business growth., • Coordinate all stakeholders to achieve customer goals and best performance metrics to deliver value., • Advocate customer needs/issues cross-departmentally and coordinate with sales, product, and support teams., • Proactively take ownership of customer issues and requests, removing blockers, leading troubleshooting and communicating solutions back to stakeholders., • Maintain and update customer records in the CRM system., • Identify and manage at-risk accounts and develop churn prevention strategies., • Assist in the renewal process and identify upsell and cross-sell opportunities., • Conduct and lead customer training after new product features are released or new products are offered., • Conduct analytics to monitor the success and performance of implemented solutions., • Prepare and coordinate Business Reviews to actively solve customer problems and ensure that they are maximizing their integration with GeoComply., • Develop and maintain a thorough understanding of the company’s products, technologies and systems, processes and overall business requirements, the customer’s structure and use cases, and their laws/regulations and restrictions; continuously interact with colleagues, customers and regulatory bodies., • Lead project management initiatives to facilitate seamless transitions for customers, including migrating customers from one environment to another and guiding customers through the process of rectifying technical issues stemming from integration errors., • Any other duties and responsibilities as may be assigned to you by the company consistent with your position.Who You Are, • Bachelor's degree in Business, Marketing, or related field, • Minimum of 5 years of experience in Customer Success, Account Management, or related customer-facing role, • Strong interpersonal skills with a focus on building customer relationships, • Excellent verbal and written communication skills, • Strong business and technical aptitude with the ability to understand complex business and customer requirements, prioritizing issues and escalating as required, • Ability to analyze data and identify trends, • Experience preparing and presenting reports, data analyses and presentations, • Proficient knowledge of US gaming and sports betting compliance, regulations, and requirements, • Proficiency in using CRM software like Salesforce, HubSpot, or similar platforms, • Highly organized and detail-oriented, • Self-starter with a proactive approach to problem-solving, • Ability to work in a fast-paced, team-oriented environment, • Ability to travel up to 40% of the timeBonus Points, • A history of working effectively in multi-channel, multi-product companies where internal/external bridge-building and partnering is an essential quality Why GeoComply? Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture. To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization. Here’s why we think you’d love working with us. We’re working towards something bigWe’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren’t just a buzzwordOur values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we areIn collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experienceAt GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for goodWe profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our teamOur GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaborationGeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs. At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs. We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description WHO WE ARE Ready to shape the future of digital optimization with a global leader in AI-powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital properties! Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others. With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth. Our company culture, guided by core values, shapes our daily interactions: * We bring client satisfaction * We are impactful * We go above and beyond * We live one team, one dream We’re committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that’s why at AB Tasty, we’re not just about delivering top-notch digital experiences - we’re committed to nurturing our team and their professional journeys. Learn more about AB Tasty and our teams: * About Us * Your Journey with Us * AB Tasty on Welcome to the Jungle The Team The Customer Success Manager helps clients succeed with their digital optimization programs, guiding them to get the most from AB Tasty’s suite of products- including testing, personalization, feature management, merchandising, and recommendations. This role combines strategic guidance with hands-on enablement and training, partnering closely with product, marketing, and engineering teams. You’ll help translate ideas into high-impact tests, guide experimentation strategy, and ensure clients have the knowledge, confidence, and support to run successful programs. In doing so, you’ll become a trusted partner in shaping how teams test, learn, and innovate. * Collaboration tools: Slack, Jira, Confluence, and more * Tools: Churnzero, Gong * Travel: occasional travel to client meetings Your Mission As we say at AB Tasty, we’re the optimization partners pushing brave ideas from the inside out, and the CS team is at the heart of that mission. As part of this team, you’ll be a strategic partner, elevating clients’ digital performance and helping them deliver better experiences for their users. * Build and maintain strong, trusted relationships with key stakeholders across clients. * Understand client goals and challenges to provide tailored guidance and drive measurable business outcomes. * Lead onboarding and adoption of AB Tasty’s platform, helping clients unlock value quickly and effectively. * Develop deep expertise across multiple AB Tasty products, staying informed on industry trends to advise clients strategically. * Identify risks and opportunities, partnering with Key Account Managers to support client growth, success, and product expansion. * Showcase platform features and best practices to help clients maximize results and demonstrate the impact of their optimization programs. * Capture client feedback and insights to influence internal teams and improve both product and experience. * Collaborate closely with Engineering, Product, and Support teams to ensure seamless client experiences and effective technical guidance. * Serve as the go-to partner for helping clients realize the full potential and ROI of their digital optimization programs. What You’ll Bring * 3+ years in a client-facing SaaS or digital optimization role, helping clients adopt technology and drive measurable outcomes. * Strong organizational skills and ability to manage multiple clients and priorities. * Consultative, client-focused mindset with confidence engaging decision-makers (VPs, Heads of Marketing, Product Managers, Engineers). * Excellent communication and active listening, strong ability to translate technical concepts for both technical and non-technical stakeholders. * Basic knowledge of how websites work including HTML, CSS, and JavaScript; bonus for familiarity with React, Vue.js, Server-Side Rendering, SPA, APIs, or SDKs. * Interest or experience in UX design, analytics, e-commerce, and/or customer experience optimization. * Experience in global or remote teams and collaborating across multiple internal functions (Sales, Engineering, Product, Marketing, Support). * Passion for helping clients maximize platform value, drive impact, and champion customer-centric improvements. If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application! Why you’ll love it here At AB Tasty, we believe in empowering our team members to innovate, grow, and succeed together. By joining our team, you’ll: * Make a real impact: directly influence our success and be a player in the company's growth * Ownership & autonomy: we believe in trust - no micromanagement, just the freedom to excel and take charge of your own journey * International culture: collaborate with a diverse, global team across 8 countries * Accelerate your career: we offer vast opportunities for professional development, education, and upward mobility AB Tasty is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to high level customer inquiries as quickly and accurately as possible via email or phone., • Work collaboratively with other departments to resolve issues and deliver a great customer experience., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Work collaboratively with Sales to ensure a smooth client transition and onboarding process., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job Description About Alethea Alethea helps commercial clients and civil society advocates combat false and misleading information through in-depth analysis of reputational, regulatory, and security risks. Our insights and strategic recommendations empower organizations to mitigate threats, safeguard brand integrity, and strengthen public trust. Using a combination of expert analysis and our proprietary Artemis platform, we deliver timely, data-driven solutions that align with client needs. Role Overview We're hiring a Customer Success Lead to build, lead, and scale our client/account management function from the ground up. You'll be one of the primary interfaces with our customers, helping them fully realize the value of our insights and technology, and shaping how our company listens to, serves, and grows client relationships. You should thrive in ambiguity, have strong strategic instincts, and a bias toward action. This is a critical leadership role — perfect for someone who likes building the plane while flying it. Key Responsibilities Customer Success Strategy & Execution • Design and implement a structured customer success framework focused on lifecycle management, customer engagement, and value realization., • Stand up scalable systems for account management and client retention, including account and renewal/upsell plans, • Act as the executive point of contact for clients, particularly during early onboarding, renewals/upsells, and day-to-day engagements, • Surface and synthesize client feedback to influence product development, platform improvements, and go-to-market strategy., • Work cross-functionally with Analysis, Product, Engineering, and Comms/Marketing to deliver a cohesive customer experience., • Own renewals, extensions, and account expansion by identifying evolving client needs and navigating procurement processes., • Manage, and eventually scale, a high-performing customer success team as the company and client base grows, • Define KPIs, workflows, and success metrics to track team performance and client outcomes.You'd Be a Great Fit If You..., • Have 8+ years of experience in customer-facing roles (customer success, consulting, or account management), ideally in startup or fast-growth environments., • Are client-obsessed and have worked directly, preferably as the lead, with enterprise or nonprofit clients., • Are a strong communicator with high EQ — someone who builds trust, navigates complexity, and handles high-stakes situations with calm and clarity., • Have experience interfacing with senior leaders and can translate customer needs into product and business strategy. Be the advocate for our clients internally., • Are a skilled project manager who keeps trains running on time, sees around corners, and ensures flawless execution., • Salary and stock options are negotiated based on experience. The salary range for this position is $105,000 to $160,000 per year, depending on the candidate's skills, experience, and qualifications, and comes with a competitive commission plan as well. In addition to cash compensation, this role is eligible for a stock option grant., • Healthcare at the gold-tier level, dental, and vision is fully funded by the employer. 50% of dependent coverage is provided by the employer. Additional benefits include employer provided life and AD&D insurance and an Employee Assistance Program with a variety of services, including generous Mental Wellbeing support., • Flexible vacation, sick leave, including office closure between Christmas and New Year's., • Employees may also participate in an Employer sponsored 401k, after their 6-month anniversary, with a 3% match. Health Savings (HSAs) and flexible spending accounts (FSAs) are also offered., • Hybrid work environment, with 3 days per week required in office in Washington, D.C or New York., • Alethea is an equal opportunity employer that encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.

Job DescriptionCompany Description Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals. Job Description This role is based in our New York City office. The Key Accounts Customer Success (CS) position will report into the Head of Customer Success, working exclusively on our digital products. The CS works with the Account Management team to ensure that our clients understand and get tangible value from the LIONS Intelligence portfolio of products: The Work, Contagious IQ, WARC, and Effie. The CS is also responsible for onboarding new key clients and facilitating their training in our product suite. The role of the CS is to become the trusted advisor to some of our biggest and most valuable clients who range from the largest advertising agencies to leading brands and media owners. The CS’s interactions with these key accounts are to increase their understanding and usage of our suite of LIONS Intelligence products and services. Everything the CS role does is to increase the likelihood of renewal, upsell and cross-sell. The Key Account CS has a particular focus on mapping & deepening relationships with our key accounts, to provide the best environment for the Account Management team to grow our commercial holdings with them. The majority of each day will be spent engaging with customers via meetings, speaking on the phone and building relationships with customers to build their usage of LIONS Intelligence products and services. The Key Account CS may also be required to present our content in a compelling manner, so that the perception of value of the LIONS Intelligence platforms and the content within is as high as possible. You will be recording key insights from customers on our systems and working with our leading Account Management team to strategise where to prioritise focus to ensure we hit our retention & growth targets. Key Accountabilities • Working to engage with your customer through email, phone calls and meetings (online and offline) at both individual user- and company-level, • Onboarding customers to LIONS Intelligence products as the first point of contact, • Identifying and nurturing upsell & cross-selling opportunities across the wider LIONS portfolio for our high-growth, key customers, • Driving engagement with LIONS Intelligence’s entire portfolio of products, including promoting upcoming events and sessions, • Meeting and exceeding your KPI targets on customer meeting activity, • Managing projects around team collaboration and sharing of resources, ideas and engagement strategies, • Collecting integral key information & usage data to help build the case for renewal & account growth - accurately recording insights on our systems, including Salesforce, • Arranging and delivering engaging workshops with customers, tailored to their needs to ensure customers understand the value of our products, and that they are integrated into their business processesQualifications, • Interest in the advertising, marketing and creativity industry, • Experience in a customer-facing role and a customer-oriented environment, ideally in a Customer Success or Account Management capacity, • Naturally enthusiastic and happy to speak with customers on the phone, through video calls, and in-person, • A proactive individual who is willing to learn and absorb ideas shared with them, • An energetic, curious, can-do attitude, with a gift for strategy & problem solving, and a passion for storytelling, • Imaginative, with a passion for presenting your ideas to others, • Strong organisational & multi-tasking skills - good attention to detail and able to work under pressure and deadlines Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount, • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more, • Recognition for great work, with global awards and kudos programs, • As an international company, the chance to collaborate with teams around the world The salary range for this role is $60,000- $70,000 + commission, based on experience. This posting will automatically expire on December 30, 2025. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Job Description Our client is a consumer-advocacy law firm located in the Financial District of New York City, providing representation to consumers who have fallen into financial difficulty. With their rapidly growing firm, they offer you the opportunity to develop your career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share a passion for professionalism and growth, then a career with us may be a perfect fit for you! Legal Customer Service Representative Our client is seeking a full-time entry-level legal assistant to provide the firm's attorneys with administrative support. This is a perfect opportunity for a hard worker with superior organizational skills, and who is interested in learning and growing in a fast-paced work environment. Principal Duties & Responsibilities: • Use of Salesforce CRM software to facilitate the process of responding to clients concerns via phone., • Working with collections agencies via phone to obtain documentation of settlements., • Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria., • Uploading these documents to their system., • Other ad hoc tasks as needed., • This is an entry-level position – prior experience working in a law office is a plus., • Must possess superior communication skills., • Highest ethical standards and professional integrity., • Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties., • This is a hybrid position that will have a predetermined flexible remote and in-office working schedule., • Training & Guidance, • Medical, Dental & Vision Benefits, • 401K Benefits with Employer Match, • Pre-tax Transit Benefits, • Flexible Spending Accounts, • Paid Time Off (PTO) plus Sick Time, • An incredible team of smart and supportive people!

Job Description About Harri: Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. Who you are: Customer Success Managers are responsible for managing enterprise customers after successfully onboarding them onto the Harri platform. You will be the Success manager as well as the trusted consultant to hospitality industry customers, within our QSR vertical. Our Customer Success Managers are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them post ‘go live’. They take the time to get to know their clients and their business needs, to ensure they are getting the most of their investment in Harri. Key Responsibilities: • Customer Success Managers are responsible for developing and retaining positive relationships with Harri clients., • Fostering relationships with key accounts and internal teams to drive action., • Developing relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy., • Monitoring usage and product adoption, proactively contacting clients to deliver coaching/training to improve their utilization., • Understanding how to build and present Harri’s value story using data and insights., • Driving growth with existing customers, identifying upsell and cross-sell opportunities and therefore generating new revenue., • Understanding, adapting to and helping to develop Harri’s ongoing product and technology developments., • Communicate regularly with the customer to evaluate satisfaction General Activities Include but are not limited to the following: • In collaboration with our Go-To-Market teams, identify upsell and cross-sell opportunities that will enhance the client experience and improve their business operations., • Create Success plans with Senior Leaders of the business to showcase ROI and reduce churn risk., • Be the escalation point for issues and work across Support and Technical Support teams to ensure resolution and that SLAs are met., • Identify product adoption opportunities and showcase with the client through Executive Business Reviews that will determine next steps and enhance the customer’s Success plan., • Schedule Executive Business Reviews with the client on a 6 month basis and weekly/biweekly/monthly Success meetings dependent on health and risk of the account., • Own the renewal process for your book of business and work with cross functional teams on contract renewals and billing reconciliation., • Create NRO (New Restaurant Opening) opportunities for the client in collaboration with Implementation and Accounting teams to ensure that all relevant locations are billed accordingly. Experience and Skills: • Bachelor’s Degree, • An ambitious, and self-motivated team player who is comfortable working in a fast-paced environment, and is ready to grow with a company, • Strong attention to detail with excellent analytical, written, problem solving skills., • 3+ years in a customer-facing role at a SaaS Software company, HCM and/or payroll experience., • Experience working with Quick Service Restaurant (QSR) concepts, • Experience in the hospitality industry in an operations, general manager, or other operational role., • Experience using G-Suite, Salesforce, Zendesk and/or other CRM tools. The salary range for this position is $85,000-$100,000 (USD).

Job DescriptionAccount Representative Full-Time | Customer-Facing | Growth-Focused Role Location: New York, NY Are you a people-first professional who loves building relationships, solving problems, and driving results? We’re looking for a motivated Account Representative to join our team and serve as the key connection point between our clients and our company. In this role, you’ll manage ongoing accounts, support customer needs, identify opportunities for growth, and ensure every client receives outstanding service from start to finish. This is a great opportunity for someone who is organized, energetic, and excited about contributing to a fast-paced environment where no two days are the same. What You’ll Do * Serve as the primary point of contact for a portfolio of clients or customers * Build strong, trusting relationships through consistent communication and follow-up * Understand client needs, challenges, and goals to provide tailored recommendations * Manage account activity including renewals, updates, product education, and service requests * Conduct outbound outreach to check in on accounts, gather feedback, and ensure satisfaction * Track performance metrics, service issues, and growth opportunities in the CRM * Support new client onboarding by ensuring smooth transitions and clear expectations * Collaborate with internal teams (sales, operations, support) to resolve issues quickly * Present product updates, promotions, or new service options to existing clients * Identify upsell and cross-sell opportunities that align with customer needs * Prepare reports, meeting notes, and account summaries for leadership * Maintain a high level of professionalism and responsiveness at all times Who You Are * Strong communicator who enjoys working directly with clients * Organized, reliable, and comfortable juggling multiple accounts at once * Problem-solver with a customer-first mindset * Confident presenting products, services, and solutions to clients * Tech-savvy with the ability to learn new tools quickly * Motivated by hitting targets and helping clients succeed * A team player with a positive attitude and strong follow-through Preferred but not required: * 1–3 years in account management, sales, customer success, or customer service * Experience with CRM platforms (HubSpot, Salesforce, Zoho, etc.) * Background in marketing, SaaS, events, or retail sales What We Offer * Competitive pay structure * Clear growth path into Senior Account Representative or Account Manager roles * Hands-on training, mentorship, and ongoing professional development * Supportive, collaborative team culture * Opportunities to take ownership and make an impact Why You’ll Love This Role * You get to build relationships, solve problems, and genuinely help people * You’ll work in a role that blends customer experience with strategic growth * Every day brings new conversations, challenges, and rewards * Your contributions directly influence client satisfaction and company success &

Job DescriptionPOSITION SUMMARY We’re looking for a Customer Service Representative to join our team at the FanDuel Sportsbook, located in the Meadowlands Racetrack. This person will help to deliver unparalleled customer service by providing quality information to customers and personally enhancing their sports wagering experience. We are looking for customer service-oriented individuals who are positive, outgoing, operate with a high level of computer proficiency and have a passion for sports. This role is a direct hire for the Meadowlands Racetrack. THE GAME PLAN Everyone on our team has a part to play • Responsible for keeping a well-stocked, clean and organized workstation/area, • Maintain a professional appearance that reflects the FanDuel Standards, • Greet a high volume of customers and answer questions in a polite and courteous manner to maintain a fun, positive and supportive teamwork environment, • Drive commercial-oriented events in both the sportsbook and outside venues, • Responsible for promoting new product launches, • Excellent interpersonal skills and ability to communicate effectively, • Facilitate new product launches and drive business through promotions and initiatives, • Responsible for printing betting sheets daily, self-service terminals and a/v system, • Previous experience working a high-volume front line or guest facing position, • Ability to work closely with people and be able to handle customer and staff issues in an effective, equitable and friendly manner, • Must be able to remain calm and decisive in high stress conditions, • Detail oriented with sound math and clerical skills, • Extensive knowledge of computers, touch screens & a/v systems, • Must be able to work weekends and holidays as scheduled, • Must be able to obtain a gaming license from the state of New Jersey, • Must be able to obtain a racing license from the state of New Jersey, • Ability to thrive in a fast-paced, team-oriented environment, • Strong interpersonal and communication skills; ability to act professionally and confidently interact with all constituents., • Demonstrates poise, tact, judgment and diplomacy, • Ability to work flexible hours including nights, weekends and holidays as needed

Job Description Glassbox is seeking an experienced, insights-driven Customer Success Manager to support a focused portfolio of our largest and most strategic North American customers. Most accounts are in the financial services sector, with ARR typically ranging from $500K to over $2M. You will serve as the primary post-sale partner responsible for ensuring that customers realize measurable business value from their Glassbox deployments across web and mobile channels. In this role, you will help our enterprise customers unlock CX optimization insights through the Glassbox platform, deepen adoption across their organizations, and improve the digital experiences their end users depend on. You will lead executive-level conversations, provide outcome-oriented recommendations, and partner with multiple business units inside large and complex organizations such as banks, card issuers, and digital financial institutions. As a senior member of our customer-facing organization, you will shape account strategy, coordinate operational execution, and guide customers through adopting best practices in digital experience analytics. Your core focus will be value realization, driving enterprise wide adoption, and serving as the primary owner of renewal readiness. You will partner closely with the Account Manager, providing them with visibility into customer strategy, achieved value, and potential future use cases to support commercial renewals and expansion conversations. The ideal candidate brings a blend of relationship management, digital analytics expertise, strategic consulting skills, and a proven track record of driving business results within large enterprise customers. Experience working with financial institutions or regulated industries is a strong advantage. You will be representing a high-impact platform used by many of the world's most respected digital brands, and you will be expected to drive meaningful value for every customer you support. Key Responsibilities • Manage a portfolio of 8–10 enterprise customers, ensuring they achieve meaningful value from Glassbox., • Build strong relationships with the champions, becoming their trusted advisor in achieving their goals., • Build working relationships with managers at target business units, e.g., Digital Product, UX, IT Ops, and more., • Lead adoption planning, define customer goals, success metrics, and action plans tied to measurable outcomes., • Analyze product usage across the enterprise to identify opportunities for increased utilization, adoption, and value., • Deliver recommendations that help customers use Glassbox across additional journeys and teams., • Lead regular check-ins, QBRs, and executive business reviews to showcase progress, value, and next steps., • Partner with Account Managers to support renewal readiness and identify expansion opportunities, • Escalate issues quickly and coordinate with Support, Consulting, and Product to ensure timely resolution., • Obtain subject matter expertise in digital experience analytics and common financial services use cases., • Document customer insights, risks, and progress in internal systems to maintain accurate visibility across teams., • Advocate for customer needs internally and provide input to product roadmap discussions., • 5+ years of experience in Customer Success for enterprise SaaS solutions., • Strong understanding of digital journeys, customer behavior analytics, and UX best practices., • Background in digital experience analytics, digital experience optimization, or related technologies., • Experience working with banking customers and other financial services institutions., • Proven success with large enterprise accounts with ARR typically $500K–$2M., • Ability to lead executive conversations and present insights to C-suite and VP-level stakeholders., • Demonstrated skill in analyzing data and translating into business recommendations., • Experience partnering closely with an Account Manager to drive renewal readiness., • Strong project management skills with the ability to juggle multiple initiatives across several accounts., • Excellent written and verbal communication skills, with attention to clarity and structure., • Bachelor's degree or equivalent experience; MBA or consulting background is a plus., • Expect up to 25% travel to visit customers and conduct onsite business reviews

Job DescriptionDescription: The Customer Success Project Manager (CSPM), under the Commercial Business Unit, is responsible for the ongoing project management and support of active customer accounts. Each CSPM will oversee a portfolio of clients, with distinct needs, service level expectations, and business requirements. The CSPM is accountable for accurate forecasting, planning, execution, and the on-time delivery of finished goods. Acting as the primary point of contact between the customer and internal departments (Operations, Logistics, QA, Finance, Procurement), the CSPM ensures effective coordination across all departments, while proactively identifying risks, resolving issues, and uncovering opportunities for growth. This role requires strong project management skills, confident and effective communication, particularly in customer-facing interactions, and the ability to prioritize competing deliverables by assessing both impact and urgency. CSPMs must bring a mindset centered on customer retention and account growth, acting not just as project managers, but as leaders responsible for customer satisfaction, effective and timely solutions and account growth. RESPONSIBILITIES: Position Summary: Project Management: • Serve as the primary point of contact for assigned commercial accounts, building strong, long-term relationships, • Maintain regular communication with customers to review forecasts, PO timelines, and open action items, • Ensure all customer deliverables are met on time and in full, escalating risks early with potential solutions identified, • Understand client goals, challenges, and priorities to ensure successful outcomes, • Support account growth, client retention, and high customer satisfaction, • Track and monitor monthly forecasts for assigned accounts, • Participate in the annual pricing review process by reassessing active SKUs within their account portfolio, • This exercise requires the PM to be aware of potential componentry increases as well as actual production of finished good performance, • PMs are responsible for presenting and communicating final pricing recommendations internally and externally to the customerRequirements: • Bachelor’s degree in Business, Project Management, Communications, or related field., • 2–5 years of experience in client facing roles with responsibilities in project and/or account management., • Strong organizational and multitasking skills with the ability to manage multiple clients at once., • Excellent written and verbal communication skills., • Ability to build strong relationships and collaborate effectively with internal and external partners., • Proficiency in Google Sheets, • Excellent in Word, Excel & PowerPoint, • Strives in a fast-paced environment with tight deadlines. Preferred • Experience in a manufacturing, packaging, supply chain, or production-focused environment., • Knowledge of supply chain processes, material planning, or production scheduling.

Job Description At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights. Work alongside Similarwebbers from around the globe who are bright, curious, practical, and genuinely good people. We are looking for a Customer Success Manager to join our Client Services Team. This role will report to our Senior Team Manager, Customer Success. Why is this role so important at Similarweb? The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb's platform, is essential to keeping clients engaged with Similarweb for years. • The CSM is in the front line, bringing our platform and data to life for the client Your role as part of the Client Services Team means your daily responsibilities may include: • Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes, • Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cutting-edge data, • Identify and mitigate churn risks, implementing proactive measures to retain customers and enhance their experience, • Ensure our users are engaged with the platform and understand the value ("the so what?") it brings them towards achieving their goals, • Solid understanding of the digital marketing space and trends, • Client facing experience, • Strong relationship-building skills –the ability to quickly build rapport and establish trust (both internally and with clients), • Analytical and consulting mindset with the ability to turn data into a story, • Experience producing high-quality decks and decks and client-facing materials, • Excellent problem-solving and critical-thinking skills, • Team player who can collaborate effectively with colleagues and business partners The base salary range for this position in New York City is $66,000 to $112,000 + benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave. In addition, this position is eligible to participate in the company's sales incentive plan, with a maximum target OTE of up to $140,000, depending upon the final terms of employment and achievement of established targets. Individual compensation is based upon several factors, including qualifications and relevant experience. The base salary range above is for the New York City metro area and could vary for candidates in other locations. Why you'll love being a Similarwebber: You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take the initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously and offer competitive compensation packages to all employees. We also strongly emphasize community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. Please note: We're unable to sponsor employment visas at this time. #LI-KZ #LI-Hybrid We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.

Job DescriptionCompStak envisions a commercial real estate industry in which accurate and transparent data leads to better, faster deals for everyone. We gather critical information that is hard to access, then make it instantly and seamlessly available to our platform members. Location: Manhattan, New YorkHybrid: Three days in the office, subject to change We are looking for a passionate, results-oriented individual to join our team as a Client Success Manager. At CompStak, our mission is to revolutionize the commercial real estate industry by bringing transparency to our clients. Our Client Success team sits at the heart of this mission. The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our customers. As a CSM, you will facilitate exceptional experiences and sustained value for CompStak customers by cultivating a relationship as their trusted advisor and advocate based on proactive account management, promoting customer satisfaction, and upsell/cross-sell/renewal of CompStak products and services. Join us and be a vital part of our continued success!Responsibilities • Proactively manage a territory of assigned CompStak customers to deliver consistent value across the entire customer lifecycle, • Manage the onboarding of new customers; Coordinate and deliver basic and advanced training, while advising customers on best practices, • Gain insight into customer goals and expectations and work to decrease the time-to-value across your portfolio, • Resolve customer issues, collaborate with other CompStak teams; approach all situations with curiosity and creativity, • Build strong customer relationships by maintaining high levels of engagement and communication; lead business reviews based on account segmentation, • Perform data-driven account performance planning and analysis based on customer usage and needs to prioritize opportunity and risk, • Consistently renew and expand customer contracts, meeting and exceeding personal and team goals, • Drive customer advocacy in the form of references, referrals, and case studies, • Actively participate in the evolution of CompStak; serve as the voice of the customer by prioritizing feature requests and platform improvements and insist on excellence in our own Client Success initiatives, • Contribute towards the development of a strong team environment by upholding high work standards, • Go the extra mile to ensure our customers are successful!Skills & Experience, • 3+ years’ experience in Account Management or SaaS Customer Success roles, • A verifiable track record of data driven customer retention and growth through passionate customer service, • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value, • Energetic and self-motivated; a team player who is also a proactive and creative problem solver, • Ability to manage multiple priorities while maintaining strict attention to details, • Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations, • Familiarity with the commercial real estate industry, • Working knowledge of Salesforce.com, • Undergraduate degree (BA/BS)

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (NoMad) in office culture ABOUT THE ROLE Regal is seeking a Customer Success Manager to manage and grow our existing platform customers through cross-selling and upselling AI Agents. This role is responsible for driving adoption, retention, and measurable customer outcomes across the post-sale lifecycle. You’ll work closely with customer operators and revenue leaders to ensure Regal delivers clear ROI, while partnering internally to execute expansion opportunities. This is a hands-on, data-driven role for someone who enjoys owning relationships and turning insights into action. You’ll join Regal at a pivotal moment as customers increasingly adopt AI Voice at scale, giving you the opportunity to work on real, revenue-driving use cases while helping define what great customer success looks like in a rapidly growing category.RESPONSIBILITIES: • Own day-to-day customer success for a defined book of business, with a focus on adoption, retention, and renewals, • Track and communicate customer ROI using performance, behavioral, and revenue data, • Lead regular customer check-ins and QBRs, highlighting wins, risks, and next-step recommendations, • Execute account plans aligned to customer goals and Regal best practices, • Identify expansion opportunities through usage trends and evolving customer needs; partner with Sales to close, • Build strong working relationships with key customer stakeholders; escalate when needed, • Partner cross-functionally with Implementation, Support, Product, and Sales to deliver a smooth customer experience, • Surface product feedback and common challenges to help improve Regal’s platform and processesABOUT YOU:, • 2-3 years of experience in client-facing roles such as Customer Success, Account Management, • Must have experience at a consulting firm or a fast-growing B2B tech company, • Experience supporting renewals and contributing to expansion opportunities, • Comfortable using data to assess performance and explain results to customers, • Clear, confident communicator across technical and non-technical stakeholders, • Organized, proactive, and able to manage multiple accounts and priorities, • Excited to work with AI-driven products and learn quickly in a fast-moving environmentBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job DescriptionOur Mission: Hospital-Quality Care, Everywhere. The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995. Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us! Our Values: The Principles That Guide Us Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day. * We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress. * We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection. * We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run. * We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare. Your Impact: How You'll Help Us Heal a Broken System We are looking for a Customer Experience Manager to build, lead, and scale Verse Medical’s customer support team under the larger Customer Success function. This is a founding leadership role responsible for managing a high-performing support team, establishing operational excellence, and serving as the connective tissue between Customer Success, Operations, and Product. Importantly, this is a player-coach role. While you’ll be building strategy, processes, and team capabilities, you’ll also roll up your sleeves and jump in to handle customer support inquiries when needed — ensuring reliability, model behavior, and continuity as the team scales. This role is ideal for someone who loves building from 0 → 1, thrives in operational problem-solving, and is motivated by delivering exceptional experiences to clinics and patients. What You'll Achieve: A Glimpse into Your Contributions 1. Lead & Develop a High-Performing Customer Support Team * Manage, coach, and mentor support specialists to consistently meet SLA, CSAT, first-contact resolution, and other core KPIs. * Own hiring, onboarding, and ongoing training to develop a top-tier support team. * Serve as a player coach — stepping in to handle support tickets, calls, or escalations when volume spikes or to model best practices. * Implement QA processes and feedback loops to continuously improve team performance. 2. Build Support Infrastructure & Playbooks * Create scalable workflows, playbooks, SOPs, and a comprehensive knowledge base. * Support leadership to evaluate and select the right ticketing platform for Verse; lead system implementation and adoption. * Establish a metrics-driven support model with dashboards and reporting. 3. Drive Operational Excellence Across Teams * Act as the primary liaison between Customer Success and Operations. * Co-develop training materials to ensure operational alignment across teams. * Build and maintain cross-functional processes that increase speed, clarity, and collaboration. 4. Own the Voice of the Customer * Centralize, analyze, and interpret customer feedback gathered from the support team. * Partner with Product to share insights that influence roadmap decisions and improve clinic and patient experience. * Identify recurring issues and proactively recommend operational or product changes. What You'll Bring: The Skills and Experience You’ll Leverage * 5+ years experience in customer support, customer experience, or operations roles, ideally in a fast-paced or healthcare environment. * 2+ years managing customer-facing teams with a strong track record of meeting SLA and CSAT goals. * Demonstrated experience building support processes, knowledge bases, or implementing ticketing systems. * Exceptional communication skills and ability to work cross-functionally with CS, Operations, Product, and Leadership. * Strong operational mindset with the ability to diagnose workflow issues and design scalable solutions. * Analytical and comfortable working with data to identify trends, measure performance, and drive decisions. * Experience with translating customer voice data into customer insights to inform Product roadmap. * A builder mentality — comfortable with ambiguity, excited to create structure, and energized by scaling a support function from the ground up. * Bonus Qualifications * Experience in healthcare, medical devices, DME, or a regulated environment. * Experience working with EMRs, provider workflows, or clinical operations. The Rewards & Reality: Compensation, Benefits & Logistics We believe in taking care of our team, both professionally and personally. Here’s what we offer: * Meaningful Compensation: $100,00-$120,000 * Comprehensive Health & Wellness: We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents. * Plan for the Future: We offer a 401(k) plan to help you save for your future. At this time, the company does not offer a 401(k) match. * Career Growth: You'll have opportunities for rapid career advancement in a company that's at a major inflection point. We want you to grow with us. Work Environment & Location: * This role is based in our New York City office in Chelsea. We have a hybrid model, with a requirement of 4 days per week in the office to foster collaboration and innovation. Our Pledge for an Equitable Future At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer. We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at . Compensation Range: $100K - $125K

Job Description Air is the first Creative Ops platform: a system of record for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content, unlocking creativity through image recognition, automated versioning, and approval workflows. Air launched in March 2021 and is backed by world-class venture capital firms including Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures. This role requires in-office attendance at least 3 days/week in New York City. The Role As a Customer Success Manager at Air, you’ll own a book of business, driving product adoption, expansion, renewals, and customer advocacy. You’ll act as a strategic partner to our customers, ensuring they achieve maximum value from Air while growing revenue through thoughtful account management. This is a revenue-generating role that blends relationship management with strategic business impact. We’re seeking a dynamic, customer-obsessed, and revenue-focused individual with a passion for building meaningful relationships and driving customer success. This role will include an quota with variable compensation, aligning your success with the company’s growth objectives. No complainers, no egos, no excuses. Just scrappy, customer obsessed hustlers who make magic happen. Key Responsibilities Customer Success: Manage a portfolio of customers through proactive, personalized account management focused on long-term success and actively identify upsell and cross-sell opportunities. Own Customer Growth: Increase Net Revenue Retention (NRR) by driving renewals, expansion and reducing churn. Drive Product Adoption: Lead onboarding, training, and customer engagement to increase feature adoption and maximize product value. Customer Advocacy: Build relationships with key decision-makers and serve as a trusted advisor by understanding customer goals, influencing their success strategies, and advocating for their evolving needs. Strategic Account Management: Conduct QBRs and build actionable success plans that align customer goals with product capabilities. Data-Driven Impact: Monitor customer health metrics (NPS, churn, product adoption) and develop strategies for retention and upsell opportunities. Cross-Functional Collaboration: Partner with Sales, Product, and Support to ensure seamless customer experiences and solve complex challenges. Requirements You are energetic, focused, and determined to succeed at the highest level. You bring grit and a positive attitude to work every day, knowing that working at a startup means no task is too small, and no challenge is too big. Experience • 3+ years of experience in Customer Success or Account Management, ideally within a B2B SaaS environment., • Proven track record of driving revenue through expansion, renewals, and product adoption., • Proven track record of exceeding quota and/or outperforming key target metrics., • Strong relationship management skills, with the ability to build trust and influence decision-makers at all levels., • Exceptional storytelling and presentation skills, with the ability to create polished, impactful, customer-facing materials like onboarding guides, QBRs and success plans., • A data-driven mindset with experience tracking key customer metrics (e.g. product usage, health score, customer engagement, expansion and retention.) Customer Satisfaction & Adoption: You don’t just meet goals — you exceed them. By driving product adoption and delivering standout support, you turn customers into enthusiastic partners who see real results and are excited to grow with you. Trusted Partnerships: You’re more than just a point of contact — you’re a business partner. Customers trust you because you deliver. You help them succeed, grow, and win, turning professional relationships into long-term success stories. Customer Magnetism: You’re the go-to person customers can’t help but trust. You show up, solve problems, and make their business better — not because it’s your job, but because you’re genuinely invested in their success. They know you’ve got their back and that working with you means winning together. How We Work at Air • Act like a driver: Take initiative and ownership without waiting to be told., • Work in public: Share ideas openly, get feedback early, and collaborate across teams., • Play to win: Aim high and bring creativity, adaptability, and focus to your work., • Say the hard thing: Give and receive feedback with clarity and respect. Why Air? • Growth and Impact: Join a rapidly scaling company with a mission to transform the creative ops space. Your work will have a direct, tangible impact on our ARR growth., • Comprehensive Benefits: We offer competitive medical, dental, and vision insurance, along with dependent coverage. You’ll also enjoy a generous work-from-home stipend, professional development reimbursement, and unlimited vacation days., • Commitment to Diversity: We believe in the power of diverse perspectives and strive to create an inclusive culture that welcomes individuals from all backgrounds and experiences.

Job DescriptionCustomer Service Representative ???? We invite full-time Customer Service Representatives to join our customer-obsessed team in Union, NJ. Strong preference for candidates with knowledge of ServiceTitan. Who We Are Service Professionals is on a mission to create remarkable experiences that leave our customers giving us their enthusiastic "Thumbs Up!" This isn't just a goal - it's our promise. We do more than just fixing plumbing, heating, cooling, and electric issues. We consider our job incomplete until we see their thumbs up high in approval. ???? Join us on this remarkable road, where every day our success story is written with thumbs pointed up. What We Offer ???? Exceptional Benefits: Full benefits including health & dental - with deductibles covered. Full-time staff receive a 401k. ????️ Cutting-Edge Tech: We invest in the tech to make your job easier, more efficient, and, most importantly, more enjoyable. ???? Recognition and Rewards: Hard work won't go unnoticed. We recognize and celebrate your achievements, both financially and culturally. ???? Room for Growth: You're not just another number; you're a person with ambitions. We offer pathways for true career development. ???? Inspiring Work Environments: We understand and respect that life…happens. We take care of our people and support them on their life journeys. Who You Are If you don’t have all of the below, you can still apply and learn them with us! • You held a customer-facing role for at least 1 year., • You are detail-oriented and well-organized., • You make people feel comfortable and can build relationships., • You are comfortable prioritizing multiple tasks simultaneously. Service Professionals is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Service Professionals is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. ???? Apply now to join a remarkable team!

Job Description InfoSum is the world’s leading data collaboration platform used by enterprise businesses to collaborate across a custom private data network of their partners, delivering richer customer experiences and consolidating data inputs for AI models, all while prioritizing consumer privacy. Our client base is one of the most diverse and exciting portfolios on the market and this role will play an integral part in building strong relationships and helping to diversify our portfolio even further! As a people-first organization, we can offer you the personal and professional flexibility needed to get the job done and grow in your career while helping InfoSum challenge the status quo. If you want to work with a business that encourages collaboration and champions the idea that the sum is greater than its parts, then we want to hear from you. About you We are looking for a passionate individual with some experience in the AdTech space owning a portfolio of client relationships. Within your first year at InfoSum, you will find yourself managing a portfolio of 15-20 major client relationships and starting to look for ways to attract new customers through your existing relationships. You will be a great fit if you are able to manage a sophisticated and diverse portfolio of clients to ensure they receive the highest value from our platform. A self-starter attitude and the ability to ask the right questions will see you succeed. You should also be commercially astute, interested in mastering new technology, and detail-oriented. About the role You would be responsible for managing and growing strategic accounts by working with our clients’ engineering, product operations, and commercial teams to understand and implement an ever-growing set of data collaboration use cases leveraging our platform. You can expect your day-to-day operational responsibilities to cover: • Driving daily interactions with a defined set of partners, • Act as the client’s go-to advocate and navigate internal processes at InfoSum and the client to provide the best outcome for the client, • Deliver analytical insights to client by providing actionable recommendations, • Track performance and engagement of the platform to ensure we are driving towards the best possible outcome for the client / their partners, • Create and establish go-to-market plans for the account and each of its multiple use cases, • Demonstrable knowledge of how data and identity are activated in the digital media ecosystem, • 5-8 years of experience in Client Services/Customer Success in a technology company,, with at least 3 years’ experience in the advertising technology industry (AdTech), • Strong understanding of how data and identity is activated in the digital media ecosystem, • Clear communicator with emphasis on precision to detail, • Demonstrable track record of successfully growing revenue from complex partnerships, • Ability to build and cultivate new relationships with potential and existing partners, • An organised self-starter that pitches in as needed in a fast moving startup environment, • Excellent interpersonal and customer-facing skills, • Positive and community-oriented attitude, happy to roll up sleeves and pitch in, • A high level of curiosity and willingness to understand complex solutions designed to service customer needs You will receive a competitive salary based on your experience and ability to perform in role between $130-150k basic, 25 days annual leave (excluding public holidays), target led bonus scheme, 401k contribution, private health care, mental wellbeing support via our fantastic EAP, corporate discounts and salary sacrifice schemes. We have a fantastic office in NY complete with a fully stocked fridge, catered lunches 2 times a week and snacks. We have a hybrid working culture allowing you flexibility to collaborate with colleagues in office 2-3 times a week. Our interview process is designed to get to know you, and so we ask you to refrain from using AI tools to generate any text submitted to InfoSum, including answers to these questions, your resume and cover letter (if included).

Job DescriptionAbout Us Obligo builds trust between landlords and renters using financial technology, eliminating the burden of security deposits. Property owners and managers use Obligo to streamline their operations, defend themselves from fraud, and make their listings more appealing to renters. About the Position We are seeking an experienced Customer Success Lead to lead our Customer Success team and build successful partnerships with property management companies nationwide. Reporting to the company's VP Revenue & Operations, you will be responsible for executing our customer success strategy, making a meaningful impact on our customers' businesses, and helping turn satisfied customers into long-term advocates of Obligo. In this role, you will directly manage a portfolio of customer accounts while also leading and supporting the Customer Success team in a hands on, player-coach capacity. As a people leader, you will set standards for pipeline reviews, call reviews, and account planning across the Customer Success team. As a data-driven leader, you will define and track metrics and SLAs that pinpoint where and when customer interventions are necessary. As the voice and champion of our customers, you will work cross-functionally with Product, R&D, Data, Sales, and Marketing to ensure Obligo delivers a world-class customer experience. Responsibilities • Own top-down responsibility for the success of key and enterprise accounts within assigned property management systems (PMS), including performance, relationships, retention, and growth., • Directly manage a portfolio of customer accounts while supporting team ownership of top accounts within their respective PMS responsibilities., • Own and oversee the onboarding process for accounts in assigned channels, including the primary channel and secondary channels as needed., • Partner closely with Sales by PMS to ensure smooth customer handoffs and ongoing alignment through weekly squad/pod meetings on pipeline, account status, and growth opportunities., • Monitor customer usage and health through dashboards and reporting to identify trends, risks, and adoption blockers, and drive solutions in collaboration with Product, R&D, and external partners., • Track product flavors and version rollouts within assigned channels to ensure customers are enabled on the appropriate configurations., • Lead and support a team of Customer Success Managers and adjacent roles, setting standards for account management, onboarding, and customer engagement., • Conduct regular pipeline reviews, account planning sessions, and call reviews to ensure consistency and quality across the team., • Act as the internal voice of the customer, sharing insights and feedback across Sales, Product, Marketing, Data, and R&D., • Contribute to customer success stories, case studies, and referrals.Skills and Qualifications, • 5+ years of experience in a client-facing role at a B2B SaaS company., • 4+ years of experience leading or managing customer-facing team members., • Experience owning customer relationships across onboarding, renewal, and expansion., • Experience working with complex SaaS platforms., • Prior experience in property technology (proptech) or property management is a strong plus., • Bachelor's degree in business, marketing, engineering, or a related field preferred., • Strong relationship-building, communication, and organizational skills., • Ability to understand customer tech stacks and work comfortably with CRM and data tools., • Comfort working with data and building or modifying basic reports in HubSpot; Tableau or Sigma is a plus., • Competitive base salary and bonus structure, • Stock options, • Multiple Health, Dental, and Vision plans that begin on day one, • Remote office expense reimbursement, • Generous PTO and holiday schedule, • Commuter benefits, • Life insurance, • Quarterly team kickoffs and other team outings, • Amazing offices in NYC and Tel Aviv, • A chance to work with incredible teammates that are super bright, creative, talented, and passionate Salary Range: $135,000 – $150,000

Job DescriptionDescriptionSUMMARY As a member of Mimeo’s Sales team, the Customer Success Manager will manage and develop client relationships, drive customer retention within a specified sales territory, and proactively leverage relationships to identify and pursue new business opportunities in other departments within the territory. The Customer Success Manager will partner closely with dedicated Sales Executives and Service teams to effectively manage customers in their assigned territory throughout their life cycle with Mimeo. This individual will be a subject matter expert capable of driving customer success and desired customer business outcomes. Key ResponsibilitiesKey Responsibilities- Account Management / Retention -50% • Serve as a primary point of contact throughout the customer lifecycle, • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors, • Ensure customers derive maximum value and achieve desired business outcomes with their investments, • Proactively anticipate and identify upcoming needs, • Conduct project discovery/requirements, • Effectively manage customer issues including quality concerns, • Provide effective customer training, • Manage MSA Renewal, • Track and act on Customer Health Scores, • Consistently run successful Executive Business Reviews, • Identify up-sell opportunities within existing customer base, • Maintain accurate revenue forecasts, • Actively prospect and build relationships with new departments, divisions, and business units within existing customer accounts that currently do not utilize Mimeo services., • Develop and execute strategic account penetration plans to identify new use cases and service opportunities outside of the current customer's scope., • Leverage existing relationships with customer stakeholders and executive sponsors as internal champions to gain warm introductions and access to new departmental leaders., • Collaborate closely with Sales Executives to scope, propose, and close new business opportunities identified within the customer's broader organizational territory., • Function as a Subject Matter Expert (SME) to new contacts, showcasing Mimeo's full portfolio of services and tailoring solutions to meet their unique departmental needs., • Contribute to the development of company-wide best practices for customer success, retention, and expansion., • Partner with Solution Engineering team to support and monitor customer onboarding and implementation, • Closely partner with dedicated sales and service representatives to drive customer success and growth, • Act as the voice of the customer internally, providing feedback to Product, Marketing, and Operations teams to inform strategy and continuous service improvement., • Partner with Marketing on customer-facing initiatives such as case studies, testimonials, and marketing campaigns to drive advocacy., • Identify opportunities for strategic service improvements and operational efficiency to enhance the overall customer experience. Skills Knowledge and Expertise SKILLS AND MINIMUM QUALIFICATIONS: • Minimum of 3-5 years of experience, with a proven track record of success in corporate sales or customer success management, particularly to larger, more complex organizations, • Bachelor’s degree preferred, • Mastery of soft skills; like communication, listening and building rapport, • High energy, passionate and self-motivated with a strong work ethic, • Performance and Results Driven, • Improvement-minded; championing ideas and initiatives to help improve Customer Success processes, • Consultative selling experience, • Competitive salary, • Generous PTO Policy, • Internal career advancement opportunities, • 401K is offered after 1 year of service

Job DescriptionSalary: Who are we? Finance teams need clear visibility into their cash flow, but most still rely on Excel to manually track data across multiple bank accounts. This makes it hard to see real-time cash positions, spot trends, and drive smarter financial decisions. Nilus changes that. We're building an AI-powered cash management platform that gives finance teams real-time cash visibility, forecasting, and reconciliationall powered by AI, eliminating manual work and unlocking insights that help businesses grow. Backed by top VCs including Bessemer, Felicis, BTV, and Symbol - Nilus is a fast-growing fintech startup led by a team of ex-fintech pros passionate about transforming the finance function. What Were Looking For: Nilus is looking for a Customer Success Manager (CSM) to join our growing team and lead the post-sales experience for our B2B customers. Youll own the customer journey end-to-endfrom onboarding and implementation through adoption, renewal, and expansion. This role requires someone who is passionate about helping customers succeed and can act as a strategic partner, guiding executive teams through onboarding, demonstrating the value of our platform, and ensuring long-term satisfaction and growth. Youll become a key voice of the customer internally and help influence product, marketing, and support strategies. This is a hands-on role focused on driving measurable results for our customers and for Nilus. Were looking for Treasury and Customer Success professionals who know all too well what our customers are dealing with - complex, manual cash management workflows - and want to help others modernize them through technology. If you are a Treasury pro or have experience in a customer-facing role in a Treasury or Corporate Finance environment, strong communication skills, and the ability to translate insights into action, this is a great fit. What youll be doing • Lead the onboarding and implementation process for new customers, ensuring a smooth and engaging experience for executive stakeholders and platform users., • Identify and lead bringing value to life for customers., • Serve as the primary point of contact for your portfolio of accounts throughout the customer lifecycle., • Drive product adoption and engagement by helping customers align their goals with platform capabilities., • Monitor customer health metrics to proactively identify risks and opportunities., • Deliver and communicate ROI to customers and ensure they realize the full value of our product., • Act as a trusted advisor, guiding customers on best practices and use-case optimization., • Support renewals and identify expansion opportunities in collaboration with the sales team., • Collaborate cross-functionally with product, marketing, and operations teams to champion the voice of the customer internally., • Provide feedback and insights to improve customer experience and inform product development., • Create and deliver training, documentation, and support resources to enable customer success. Your qualifications 4+ years of experience in Treasury, Corporate Finance & Accounting, or as a CSM in a relevant area English and Hebrew Fluency is a must Strong communication skills with the ability to lead and support executive and end-user stakeholders Excellent problem-solving abilities and a proactive approach to customer needs Excited to enable customers with product training and support Experience working with Excel to analyze customer trends and metrics Ability to juggle multiple priorities and work in a fast-paced, dynamic environment Experience in customer success, account management, or a similar role in a SaaS or software company bonus Proven track record in managing customer relationships and driving adoption and retention - bonus Experience working with US subsidiaries or international financial operations bonus Exposure to venture-backed startups, fundraising, and investor relations bonus

Job DescriptionAbout AngelList: We exist to accelerate innovation by increasing the number of successful startups in the world. We want to give more people the opportunity to participate in the venture economy by building the financial infrastructure that makes it possible for more people to invest in world changing startups, and build tools for startups that help them run their operations so they can focus on building. AngelList is the nexus of venture capital and the startup community. We support over $171B+ assets on our platform, and we’ve driven capital to over 13,000 startups. 57% of top-tier U.S. VC deals involve investors on AngelList. While our scale is large, our ambitions are even larger – we’re innovating on the financial infrastructure for venture investors and the startups they invest in. Come build with us. About the Role: Our Venture Relations team at AngelList serves as the main point of contact for our clients across our suite of private market software products. Our clients include some of the most exciting investors in the Venture Capital ecosystem, CFOs of multi-billion dollar private market funds, and operators within private fund management. The Venture Relations team partners with our clients to deliver a delightful product experience, drive retention, and enable growth. In this role, you’ll serve as the operational center of excellence for AngelList’s customers by working closely with Account Managers to manage fund operations, troubleshoot client issues, and serve as subject matter expert on our software suite. You will work directly with General Partners, CFOs, and other external stakeholders to drive outcomes and focus on executing critical workflows to provide Account Managers and our customers with increased leverage. Internally, you will collaborate with sales, engineering, legal, finance, operations, and tax teams to enhance platform efficiency and track client challenges. Please note, this is not an investing role. This is a customer facing role. This role will be a hybrid role in our NYC office only - expectations are that you are in the office 2-3 days a week.You will: • Support Venture Relations Account Managers and Team Leads by owning fund operation actions and product support issues for clients in your Team’s book of business., • Execute operational tasks efficiently and effectively by ensuring that processes are followed, goals are met, and standards are maintained. You’ll continuously seek ways to improve operational efficiency., • Deliver an exceptional client experience through accurate, concise, and action-oriented communications with fund managers, their investors, and portfolio companies, • Collaborate with cross-functional teams to continuously surface new solutions for our GPs and achieve common goals. You’ll facilitate communication and coordination across functions to ensure smooth execution for client deliverablesOther characteristics of the ideal candidate:, • 2 years of experience within a rapidly growing startup or fintech organization, • Demonstrates a strong desire to engage in problem-solving activities. Proactively identifies issues and takes initiative to find solutions. You’ll show an enthusiasm for tackling challenges and improving processes., • Actively seeks opportunities for skill development and continuous learning. You possess a commitment to personal and professional growth and take steps to enhance your capabilities and expertise., • Resourceful, ambitious, and a quick learner, • Superb attention to detail — you need to be able to catch the edge case every time, • A deep love of startups and passion for understanding the infrastructure of venture financeHow Success will be Measured in this Role:, • Operational Excellence: Successfully executing accurate and timely delivery and product ops., • Cross-Functional Collaboration: Effectively collaborating with different departments to ensure smooth execution of workflows.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a Client Success Associate at Maven, you will: • Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox, as well as developing 1:many content that can be leveraged by all customer segments, • Develop deep product and internal process knowledge to help identify common roadblocks and propose solutions for better team efficiency, • Standardize and maintain CS team playbooks, templates and documentation to further enhance client experience while promoting and maintaining efficiencies, • Utilize Salesforce Cases system for triage, communication and resolution workflows; partner closely with peers other team triage colleagues to ensure high level of accountability and limit redundancy in addressing client questions and concerns, • Own day-to-day cross-functional coordination of client activities, including but not limited to reporting requests, hosting client meetings upon request, delivering on client marketing requests, and business operation deliverables, • Actively listens to clients' concerns and diagnoses clients' service needs while facilitating timely client problem-resolution, • Follow escalation protocols correctly to ensure tickets are routed to the right teams for support and/or that you seek additional support to respond to clients appropriately; help to support and maintain these documented protocols and identify opportunities for process improvement where needed, • Partner with other CSMs, Operations, Client Deliver, Sales, and Product to iterate on existing processes and continue to deliver best-in class client service, • 2-4 years of experience in customer or client success, account management, customer or digital marketing, project management and/or operations, • Passion for healthcare, telehealth, and/or start ups, • Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders, • Ability to craft thoughtful and persuasive client-facing content in multiple different formats, • Ability to identify issues and trends based on your client experience and bring to appropriate cross-functional teams to identify and solve with process improvements, • Experience creating scalable and repeatable processes that are used by internal and external stakeholders, • Strong project management and organizational skills and the ability to influence without authority, • Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment, • Project management or operations experience, • Background in a healthcare-related field Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role We are seeking a highly motivated, client-focused individual to join the Global Relay Client Services team. As part of Client Services Team, the Manager, Client Services, will lead Global Relay customer-facing teams in a 24/7 environment. You will be responsible for the team's day-to-day operations, leading a team of 6-12 experienced subject matter experts. The Manager will build strong relationships with peers to execute departmental strategies. In this role, you will have the opportunity to hire, coach and lead a growing team. Your accountabilities will include reporting on key metrics, handling client escalations and identifying opportunities to improve client experience. You possess a solid technical background and demonstrate the experience needed to guide complex issue resolution, implement best practices and maintain high client satisfaction. Your responsibilities • Leads a team that is responsible for providing a high level of technical support and customer satisfaction., • Conducts weekly 1:1s, prepares performance assessments; mentors and guides the professional and technical development of your team members., • Provides continuous feedback, addresses underperformance, and recognizes the individual strengths and contributions of your team members., • Develops a superior understanding of Global Relay Products and Services., • Monitors and analyze support metrics, customer feedback, and system performance to drive continuous improvement., • Manages staffing plans and work scheduling., • Facilitates open communication between Technical Support and other departments within Global Relay., • Collaborates with development and product teams to address software issues, bug fixes, and feature enhancements., • Provides training and mentoring to support staff to ensure continuous skills development and high team performance., • Stays updated on industry trends, emerging technologies, and best practices to improve support operations., • Manages and resolves escalations related to the support process, direct reports or product., • Oversees documentation of support processes, FAQs, and knowledge base articles to enhance self-service capabilities., • Builds strong relationships with peers and stakeholders to deliver on common goals., • Acts as a goal-oriented, self-starter who can work independently and reliably with minimal supervision., • Demonstrates strong ability to work comfortably under pressure in a fast-paced environment and able to handle challenging situations with integrity, empathy and sincerity., • Adapts and pivots quickly under changing conditions and circumstances; embraces new challenges and adjusts approaches as needed., • Showcases good judgment and prioritization skills to proactively and independently solve problems and make strong decisions., • Exhibits broad knowledge of the challenges and benefits of supporting a SaaS environment., • Has strong ability to react and effectively remove roadblocks affecting team efficiency., • Understands and able to communicate at all levels the impact to business and customers from Service Incidents., • Leads technical recovery to mitigate and restore service, minimizing impact to customers for major incidents while considering all aspects of Incident Management., • Identifies opportunities to improve efficiency and effectiveness of team., • Ensures new products, services, and features are fully supportable and meet Support Services non-functional requirements., • Identifies and recruits exceptional talent to improve the overall skillset and experience level of the team., • Manages direct reports with different levels of technical knowledge and experience, skillsets and expertise, and technical areas of focus. Successful candidates will exhibit strong communication and people management skills and will act as a personable relationship builder that demonstrates effective leadership through change. The successful candidate has a strong track record as a servant leader, with a strong focus on clearing roadblocks and enabling their teams to best support customers. You will have demonstrated leadership experience in a customer or end user SaaS Support environment and possess strong technical problem-solving abilities with a customer service orientation. • Previous experience in a SaaS or enterprise grade organization., • Post-secondary education (minimum of an undergraduate degree is preferred)., • 10 years SaaS support experience in a client-facing role., • At least 5 years of progressive leadership experience within a support organization., • Exceptional communication and collaboration skills, enabling you to effectively build relationships with technical and non-technical stakeholders., • Strong ability to set priorities and coordinate work efficiently and effectively., • Global Relay Client Services is a 24x7 team using a follow-the-sun model., • Managers may be required to work outside of business hours, including weekends and statutory holidays. Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$100,000—$140,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You'll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing measurable value to the business., • You'll develop and execute proactive, repeatable strategies to drive awareness, adoption, and engagement across a pooled account portfolio., • You'll collaborate with Finance to resolve payment disputes, escalations, and other account issues., • You'll work alongside a supportive team across Customer Success, Product, and Support to advocate for customers and improve processes., • You'll have the autonomy to influence customer outcomes while working in a collaborative, high-impact environment.Qualifications:, • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach., • Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Comfortable collaborating across teams, including Finance, Product, and Support., • Experience in SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience is a plus.Responsibilities:, • Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction., • Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization., • Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities, • Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor account health and identify opportunities to improve customer engagement and retention., • Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities., • Collaborate with Support and Product teams to advocate for customer needs and improve processes., • Act as a true customer champion - focused entirely on helping customers succeed. What CG Can Offer You:, • The opportunity to make a direct, measurable impact on customer retention and satisfaction., • Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description Be Part of a Dynamic Team This opportunity supports a global financial institution known for its stability, long-term client relationships, and commitment to excellence in the banking sector. The team is composed of professionals who value precision, collaboration, and service-driven execution. The environment is fast-paced, highly structured, and focused on ensuring customers transition smoothly to updated systems and tools. This group plays a key role in supporting critical modernization initiatives and delivering an exceptional client experience. What’s In Store For You • Hybrid work model based in New York City, • Exposure to large-scale system migration initiatives, • Opportunity to use bilingual capabilities in a professional setting, • Provide detailed guidance to customers on new system features and migration steps, • Respond to customer inquiries via phone and email throughout the transition process, • Maintain and update customer-facing documents including FAQs and migration instructions, • Track migration progress, conduct follow-ups, and ensure customers remain on schedule, • Escalate technical issues to internal teams and help drive resolution, • Gather feedback and identify opportunities to improve the migration experience Required Skills & Experience • 5–7 years of relevant experience in customer support, technology support, or operations, • Professional fluency in Japanese and English, • Strong communication and interpersonal skills, • Ability to remain flexible and composed in changing environments, • Experience updating customer documentation and handling inquiries, • Background in banking or financial services, • Familiarity with ISO or ACH payment processes, • Experience supporting system migrations or onboarding processes

Job Description About the Role JEI Learning Centers is seeking a bilingual (Korean/English) Franchise Support & Events Coordinator to support our growing network of educational franchisees across the U.S. This is an early-career professional role ideal for a motivated, bilingual candidate who would like hands-on exposure to the field of education, the franchising industry, and business relationship management. In this role you will use English daily (and occasionally Korean when communicating with JEI’s head office in Korea) to coordinate projects and events, and work closely with franchisees to help them grow enrollment and better serve students Pre-K to 9. You will gain valuable experience in franchising, marketing support, and business operations as a team member of a globally recognized leader in supplemental education. What You Will Do ● Serve as a professional representative of the JEI brand and franchise system ● Support new and existing franchisees through onboarding, training coordination, and ongoing communication ● Coordinate franchise support initiatives, marketing programs, and special events (e.g., grand openings, open houses) ● Assist with organizing and improving internal franchise support processes ● Provide on-site support visits to franchised locations as needed ● Learn the fundamentals of education franchise management with opportunities for growth Required Qualifications ● Fluency in spoken and written English and Korean ● Strong interpersonal, written, and verbal communication skills ● Strong organizational and time-management skills ● Ability to work collaboratively and follow directions in a fast-paced office environment ● U.S. citizen or permanent resident (visa sponsorship is not available) Preferred Qualifications ● Bachelor’s degree in business, marketing, education, or a related field ● 2 to 3 years experience in franchising, customer service, operations, or coordination roles ● Experience in K - 12 education and/or franchised business environments ● Open to recent graduates with relevant internships, customer-facing, or coordination experience Why Join JEI? ● A global leader in supplemental education since 1977 ● Established worldwide network of over 400 learning centers ● 60+ centers across the U.S. and Canada with ongoing expansion initiatives ● Opportunity to build professional skills in the fields of franchising, education, and business support systems ● Supportive team environment with long-term career development potential Company DescriptionJEI is one of the world's leading supplemental education service providers offering a variety of highly individualized, step-by-step enrichment programs for students ages 4-14. Since 1977, JEI has helped millions of students achieve a higher level of learning and currently operates over 400 centers worldwide. The US operations of JEI currently oversees over 60 learning centers and is looking to expand through its growing network of franchisees and brand recognition efforts.JEI is one of the world's leading supplemental education service providers offering a variety of highly individualized, step-by-step enrichment programs for students ages 4-14. Since 1977, JEI has helped millions of students achieve a higher level of learning and currently operates over 400 centers worldwide. The US operations of JEI currently oversees over 60 learning centers and is looking to expand through its growing network of franchisees and brand recognition efforts.

Job Description Job Description – B2B Outside Sales Representative Express Employment Professionals is hiring on behalf of a growing company located in Brooklyn, NY. We are seeking a motivated and results-driven B2B Outside Sales Representative to develop and maintain business relationships through in-person sales efforts. Job Summary The Junior Outside Sales Representative will be responsible for visiting prospective and existing business clients, introducing products or services, and supporting business development initiatives. This role is ideal for someone eager to grow a career in outside sales and relationship management. Key Responsibilities • Visit prospective and existing business clients within an assigned territory, • Conduct in-person sales presentations and follow-ups, • Build and maintain strong relationships with decision-makers, • Identify new business opportunities and generate leads, • Collect and share market and competitor insights, • Update customer interactions and activity in the CRM system, • Coordinate with internal sales and operations teams, • Meet daily and weekly activity goals, • High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred, • Previous outside sales, B2B sales, or customer-facing experience preferred, • Strong communication, presentation, and negotiation skills, • Comfortable with face-to-face selling and cold outreach, • Self-motivated, organized, and goal-oriented, • Basic CRM and computer skills, • Valid driver’s license and ability to travel locally

Job Description Marketing & Outreach Assistant – Affordable Housing Queens, NY | Full-Time | Entry-Level With Impact Right Person. Right Seat. Right Results. About the Company EqualAccess is partnering with a community-focused housing organization that manages income-restricted rental properties across New York City. Their mission is rooted in equity, access, and long-term neighborhood stability. This team doesn’t just rent apartments — they open doors to opportunity. As they continue to expand their outreach, they’re looking for a Marketing & Outreach Assistant to help amplify their impact. Position Summary We’re hiring a Marketing & Outreach Assistant to support efforts that connect people to affordable housing opportunities. This role is perfect for someone early in their career who wants to learn the ropes of housing outreach, marketing, and community engagement — and who brings strong communication skills, attention to detail, and a heart for equity. You’ll be the behind-the-scenes engine that powers visibility — helping get the word out about housing lotteries, keeping listings updated, prepping materials for community events, and assisting applicants in navigating the process. What You’ll Do Marketing & Promotion * Assist in creating flyers, brochures, social media posts, and outreach emails * Help manage listings on affordable housing platforms and internal websites * Coordinate the translation of materials into multiple languages Community Outreach * Support events, info sessions, and tabling at local housing fairs * Build relationships with CBOs, nonprofits, and local referral partners * Respond to basic inquiries from prospective applicants and tenants Administrative & Reporting Support * Enter applicant and outreach data into internal tracking systems * Help monitor compliance with Fair Housing and affirmative marketing rules * Track engagement metrics and outreach effectiveness * Provide scheduling, file organization, and other day-to-day support What You Bring Required: * High school diploma or equivalent (Associate’s or Bachelor’s preferred) * At least 1 year of experience in marketing, outreach, housing, or a customer-facing role * Strong written and verbal communication skills * Familiarity with Microsoft Office and Google Workspace * Comfort working with diverse populations and multilingual communities * Organizational skills and ability to juggle multiple projects Preferred: * Bilingual (especially Spanish, Chinese, or Haitian Creole) * Familiarity with affordable housing programs (LIHTC, HUD, etc.) * Experience with Canva, Adobe Creative Suite, or email marketing platforms Location: Queens, NY (on-site with some local travel to events and properties) Employment Type: Full-time Compensation: $50,000-$55,000 Why EqualAccess We help people get in — and then grow. Every EqualAccess placement includes 6 months of mentorship and coaching to support personal and professional development. We work with employers that are building more than housing. They’re building possibility.

Job Description We are a small but rapidly growing local sales firm with big goals and even bigger partnerships — including Verizon, one of the top names in the telecommunications industry. As we expand our regional footprint, we’re looking for a motivated Wireless Sales Associate to join our team immediately. Position Overview: The Wireless Sales Associate will be responsible for engaging directly with prospective customers in a residential setting. This is a sales-forward role focused on delivering personalized product presentations, answering questions, and enrolling customers into wireless plans on behalf of our client. For ambitious individuals looking to accelerate their career, we offer the opportunity for rapid advancement into a senior level role within our team. What You'll Be Doing As A Wireless Sales Associate : • Serve as a direct brand ambassador by proactively engaging with prospective residential customers in targeted community environments, • Conduct personalized consultations to understand individual customer needs and effectively present wireless solutions with clarity and empathy, • Educate customers on product benefits, highlighting practical value and tailored solutions that align with their lifestyle and budget, • Facilitate account-related sales activities, including new enrollments, activations, upgrades, and plan adjustments, ensuring accuracy and ease for the customer, • Address customer inquiries with professionalism and urgency, delivering accurate information and resolving basic service questions through direct interaction, • Maintain thorough and confidential documentation of all direct customer engagements and sales activity within designated CRM tools to support service excellence, • Stay current on product portfolio, promotions, and service updates while consistently aiming to exceed sales targets and uncover cross-selling opportunities, • Actively participate in ongoing training sessions and team meetings, applying learned strategies to enhance sales techniques and product expertiseWhat We're Looking For in a Wireless Sales Associate, • Experience in direct sales, retail, customer service, or any client-facing role with a focus on persuasive communication and rapport-building is a plus, • Exceptional verbal communication skills and the ability to engage directly with diverse customers in a clear, compelling, and empathetic manner, • Demonstrated empathy, active listening, and a problem-solving approach aimed at delivering personalized customer solutions, • Calm, patient, and composed under pressure, capable of managing varied personalities and sensitive direct interactions, • Detail-oriented, punctual, and adaptable, with a strong commitment to continuous learning and consistent service excellence Get rewarded for what you're worth—this is a commission-only role with unlimited earning potential. High performers consistently exceed the averages listed.

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Free uniforms, • Competitive wages, • Career Growth Opportunities, • Fun and Energetic Environment, • Ongoing training Responsibilities • Greet each customer with a smile and actively assist while they are shopping, • Work the register to ring up sales and complete transactions, • Collect payments by cash and credit card, • Issue receipts and refunds to customers, • Participate in product promotion events and initiatives to drive sales, • Maintain a solid knowledge of product inventory to assist customers with their selections, • Bag and prepare orders to be given to customers, • General prep workQualifications, • High School Diploma or equivalent, • Ability to read, count, write, and communicate clearly and effectively, • Understanding of sales techniques and best practices in customer service, • Willingness to work well in a team environment, • Ability to quickly and accurately work a register, • Willingness to work a flexible schedule

Job Description About the job Job Title: Showroom Coordinator/ Receptionist Position Type: Full-Time/ Onsite Salary Range: $18-20/hour Schedule: 5 times a week, during office hours ESSENTIAL DUTIES AND RESPONSIBILITIES Customer-facing position — professionalism and presentation are important for this role. The Receptionist will be responsible for performing a broad range of administrative support, including but not limited to the. • Greet and welcome guests as soon as they arrive at the office., • Direct visitors to the appropriate person and office, • Showroom set up for meetings, • Preparing coffee for guest, • Ordering lunch for meetings, • Answer, screen, and forward incoming phone calls, • Provide basic and accurate information in person and via phone/email., • Data Entry, • Receive, sort, and distribute daily mail/deliveries., • Update calendars and schedule meetings, • Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing., • Perform related duties as assigned. COMPETENCIES • Wholesale Industry experience a plus., • Efficient knowledge of Excel, Outlook, and Microsoft Suite, • Highly organized with strong attention to detail, • Aptitude for quick detail recall, • Flexible and fast-paced, • Ability to coordinate and maintain several projects simultaneously., • Demonstrated initiative and interest in being a self-starter., • Ability to work independently, exercise good judgment, and be resourceful., • Strong written and oral communication skills, • Ability to handle confidential and sensitive matters appropriately. EDUCATION AND EXPERIENCE 2+ years’ experience in an administrative-related role “Please include a link to your LinkedIn profile with your application.”

Job Description Lexington Medical Associates / Manhattan Restorative Primary Care - is the premier Internal Medicine practice in the prestigious Midtown East neighborhood of Manhattan. Recently transitioned, the practice has now been reinvigorated and this presents a unique opportunity to become part of its sustained growth. Midtown East is not just the business center of Manhattan, but also a cultural epicenter with a central location. With its great food and restaurants, parks and museums, it is indeed an integral part of the city's ever changing landscape. As a Front Desk Receptionist, you will tackle a wide variety of interesting challenges, and uncover key insights that will drive positive outcomes for our patients. This position is open for our office in Midtown East. Responsibilities: • Warmly and professionally greet patients, visitors, and vendors, • Performs administrative and clerical support tasks such as printing, copying, scanning, and faxing documents as needed, • Maintain accurate patient profiles in our Electronic Health Record system., • Efficiently manage an integrated appointment schedule for multiple providers, patients, and appointment types., • Verify and manage patient payments, according to practice policy., • Maintain a clean and organized front desk area and organize supplies as needed., • High School Diploma or equivalent; Associate's degree preferred, • 2-4 years experience as a receptionist, or in a similar customer-facing role (hospitality backgrounds encouraged to apply), • Energetic, challenge-driven, personable, and responsible with a professional demeanor, • Outstanding communication and interpersonal skills, with a commitment to providing excellent customer service to a diverse patient population, • Detail-oriented and holds grace under pressure in fast-paced environments, • Native computer/software user., • Dependable and punctual, • The salary range is $20-25 per hour, • 7 paid company holidays, 1 floating holiday, • 10 sick/personal days, • Company-sponsored professional development training All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, national origin, race, color, religion, disability, protected veteran status, or any other legally protected basis, in accordance with applicable laws. Company DescriptionOur team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.Our team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.

Job Description Job Description: WowMoms World Long Island is a family-focused wellness and activity center dedicated to creating a safe and welcoming environment for parents and children. We are seeking a friendly and organized Receptionist to serve as the first point of contact for our customers. The ideal candidate will possess excellent communication skills, a warm demeanor, and the ability to multitask in a dynamic setting. Responsibilities: • Greet and welcome all guests with a positive attitude, ensuring they feel valued and at home., • Answer and direct phone calls, emails, and in-person inquiries, providing accurate information about our programs, services, and events., • Schedule appointments and manage bookings for classes, events, and private services., • Process payments, issue receipts, and assist with billing inquiries., • Maintain a clean and organized reception area, ensuring it reflects our commitment to a professional and inviting atmosphere., • Assist with administrative tasks such as updating records, creating schedules, and inventory management., • Support the team by coordinating with staff to ensure smooth daily operations., • High school diploma or equivalent; additional training or certification in office administration is a plus., • Strong interpersonal and communication skills., • Proficiency in Microsoft Office Suite and basic scheduling software., • Previous experience in a customer-facing role, preferably in a family-oriented or wellness environment., • Ability to work in a fast-paced setting and handle multiple tasks simultaneously. Why Join Us? At WowMoms World Long Island, you’ll be part of a passionate team dedicated to creating a nurturing community for families. We offer a collaborative and supportive work environment where your contributions will make a difference. To Apply: Please submit your resume and a brief cover letter explaining why you’re the perfect fit for the role. Company DescriptionAt WowMoms World Long Island, you’ll be part of a passionate team dedicated to creating a nurturing community for families. We offer a collaborative and supportive work environment where your contributions will make a difference.At WowMoms World Long Island, you’ll be part of a passionate team dedicated to creating a nurturing community for families. We offer a collaborative and supportive work environment where your contributions will make a difference.

Job Description Location: Manhattan, NYC Work Environment: Hybrid 2-days a week Job Type: Part-Time 20 hours/week with the potential to become Full-Time Department: People Team Reports to: Vice President, Talent Management Salary Range: Up to $30/hour About Us Jaan Health is a software company focused on leveraging accessible technology and artificial intelligence (AI) to drive better healthcare outcomes for patients while addressing the increasing cost and profitability challenges facing the healthcare industry. Our SaaS platform, Phamily, provides healthcare systems and physicians with an AI-powered virtual care platform that enables them to efficiently and easily manage the chronic conditions and general healthcare needs of their patients between office visits, while also increasing their own reimbursement and financial sustainability in the process. Phamily helps transform healthcare from reactive, episodic treatment to proactive care management. We have helped tens of thousands of patients since our founding. We need your help to serve even more patients and revolutionize healthcare delivery! Description At Jaan Health, we value high-performance teams, and we want to work with people who embody our foundational competencies: • Curiosity: A keen sense of intellectual, emotional, and social curiosity paired with a passion for learning and evolving in a dynamic, entrepreneurial setting. We are firm believers that challenging the status quo is essential and that innovative ideas can emerge from anyone., • Collaboration: Each interaction should be meaningful, respectful, and foster enthusiasm for teamwork., • Execution-oriented: You take complete ownership of your responsibilities, demonstrating the bravery to innovate, acknowledge setbacks, and reassess your strategies. We are currently seeking a results-driven Recruiter to join our HR team as a part-time team member. As a Recruiter, you will be responsible for evaluating candidate applications, sourcing, and conducting interviews to identify qualified candidates for clinical and corporate roles. This is an excellent opportunity for someone who enjoys interacting with candidates and has a strong eye for identifying potential talent. In this part-time role, you will have the potential to move to full-time, depending on business needs and performance. Key Responsibilities • Review and evaluate candidate applications and resumes to assess qualifications, licensure, technical skills, and role alignment for clinical and corporate roles, • Conduct structured video interviews to assess skills, experience, and cultural fit, • Coordinate and schedule interviews with hiring managers, ensuring a positive and timely candidate experience, • Balance high-volume hiring demands with quality standards, ensuring all hires meet licensing and credentialing requirements, • Maintain accurate, compliant, and up-to-date candidate records and recruiting reports, • Partner closely with hiring managers and the People team to drive an efficient, end-to-end recruitment process, • Contribute to recruiting strategy, process optimization, and scalable growth initiatives, • Support additional recruiting and HR administrative activities as needed to meet business needs Requirements • Prior experience with in-house recruitment with sourcing and recruiting licensed healthcare (LPN/ LVN, RN, PA/ NP) professionals in high-volume healthcare and corporate roles, • Proven track record of managing relationships and delivering exceptional customer service, • Strong attention to detail and ability to accurately assess candidate qualifications, • Excellent communication and interpersonal skills, • Ability to work independently and manage multiple priorities in a fast-paced environment, • Extensive recruitment tools and software (prefer exp in Greenhouse, Notion, and G-Suite), • Strong organizational and time management skills, • Ability to work independently and prioritize tasks, • Self-motivated, innovative, resourceful, self-motivated, and takes initiative

Job DescriptionDescription: JOB OVERVIEW The Counter Staff provides customers with an exceptional experience by implementing Milk Bar’s standards of service, product quality, and cleanliness. They live our mission in every customer interaction. JOB RESPONSIBILITIES • Maintain comprehensive knowledge of Milk Bar’s menu and products, including seasonal offerings, and leverage this expertise to suggest pairings, bundles, and upsell opportunities., • Collaborate with team members to ensure seamless shift operations, foster a positive work culture, and consistently uphold Milk Bar’s service standards and brand identity, • Fully understand and exhibit the Milk Bar ethos, embody our core values, inspire celebration, and create real magic. Serve as a brand ambassador both internally and externally., • Address guest inquiries, concerns, or complaints professionally and promptly, escalating to a manager when necessary to ensure guest satisfaction, • Responsible for preparing the most delicious Milk Bar products while performing daily product audits to ensure consistent taste and quality., • Adhere to the time and attendance policy by arriving on time, ready to work, and completing scheduled shifts in their entirety, • Routinely stocks merchandise, ensures shelves and displays are fully stocked and visually appealing, rotates products to maintain freshness, and follows inventory management procedures to minimize waste and ensure availability of all items., • Performs other duties as assigned by Manager, SIC, or Key Holder, • Constantly communicate with other co-workers, and other departments of Milk Bar via phone and emails in particular., • Comply with DOH regulations and Milk Bar GMP standards when performing cleaning tasks, preparing food and beverages, and working behind the counter. Follow company dress code and hygiene practices and standards., • Operate a touchscreen POS to process transactions with precision, ensuring all sales, refunds, and discounts are accurately recorded., • Effectively communicate menu offerings and company information to guests both in person and over the phone., • Troubleshoot any and all product and equipment issues that occur., • Manage time efficiently during shifts by actively referencing and utilizing all provided checklists, including opening, closing, and task-specific checklists, as well as addressing prompts from previous shifts to ensure smooth operations and task completion., • Work closely with the Bakery team members, giving constructive feedback to the team, and always thinking about improvements. Requirements: • 1-2 years of experience in a customer-facing role, preferably in the food or hospitality industry., • Exceptional interpersonal and communication skills with the ability to create a welcoming and inclusive environment for guests and team members., • Strong attention to detail and ability to follow established procedures, including food safety, cash handling, and time management., • Passion for food, desserts, and coffee, with a willingness to learn and share product knowledge., • Ability to multitask in a fast-paced environment while maintaining a positive attitude and high standards of service., • Proactive problem-solving skills and the ability to handle guest inquiries or concerns professionally., • Physically able to stand for extended periods, perform repetitive tasks, and safely lift up to 25 lbs., • Regular in-person attendance is an essential function and requirement of this position.

About the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: The Licensed Clinician works within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. This role requires in-office availability five days a week at our Flatiron District office. Our salaried Clinician role provides client-facing hour standards, schedule flexibility, and benefits. Octave full-time status: Standard weekly work schedule of 40 hours which includes client sessions, clinical documentation, care coordination, consultation, team/manager meetings and also contribution to company initiatives such as Quality Assurance (QA). The schedule will be as follows: • Monday: 11:00 a.m. - 7:00 p.m., • Tuesday: 11:00 a.m. - 7:00 p.m., • Wednesday: 11:00 a.m. - 7:00 p.m., • Thursday: 10:00 a.m. - 6:00 p.m., • Friday: 9:00 a.m. - 5:00 p.m. You will make an impact because you are: • Conduct Assessments: Perform comprehensive assessments to understand clients' psychological and emotional needs, including gathering information about their background, medical history, and presenting issues., • Develop Treatment Plans: Create individualized treatment plans with measurable goals that align with clients' needs and therapeutic objectives., • Provide Therapy: Deliver evidence-based therapy interventions. Engage clients in a therapeutic process that fosters self-awareness, resilience, and positive change., • Monitor Progress: Track client progress using standardized measures such as the PHQ9 and GAD7,and adjust treatment plans as needed to meet evolving needs and goals, providing feedback and encouragement., • Crisis Intervention: Respond to clients in crisis, using de-escalation techniques and assessing safety risks, with follow-up action as necessary., • Collaborate with Multidisciplinary Teams: Work closely with other healthcare professionals, such as psychiatrists, social workers, case managers, and primary care providers, to provide comprehensive care and coordinate treatment., • Document Sessions: Maintain detailed, accurate, and confidential records of client interactions, treatment plans, and progress notes in accordance with organizational policies and professional standards., • Stay Informed on Best Practices: Keep up-to-date on current research, treatment methods, and clinical best practices to ensure high-quality care., • Participate in Supervision and Training: Attend regular supervision sessions, staff meetings, and professional development opportunities to enhance skills and remain compliant with licensing requirements., • Assignment Participation: Complete weekly administrative tasks including attendance of team/manager meetings, contribution to company initiatives such as Quality Assurance (QA) note review, and special projects as assigned. You are a good fit if you are: • Passionate about improving mental healthcare outcomes and expanding access to behavioral health services., • Strong foundation in and commitment to evidence-based practices, with a focus on case conceptualization as a key element of quality therapy., • Open to treating clients from diverse cultural backgrounds and varying presentations, with an emphasis on culturally responsive and competent care., • Flexible and adaptable in approach, with a commitment to continual learning and professional growth., • Effective communicator, able to work collaboratively with colleagues and stakeholders, and thrive in a culture of feedback and transparency., • Authentic, humanistic, and relationship-driven, focusing on holistic care for individuals beyond their symptoms., • Demonstrates resilience, adaptability to change, and effective self-care in a professional setting., • Proven ability to provide exceptional customer service to external stakeholders, including psychiatrists and primary care physicians Education & Experience: • Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be registered with the New York State Education Department Office of the Professions as an LMFT, LCSW, LMHC, or LPCC., • Clinicians are required to maintain appropriate licensure through the New York Board of Behavioral Science., • At least 1 year of related post-license clinical experience required., • PsyD, PhD, LMFT, LPCC, LMHC, or LCSW, • Current License in New York., • Located in New York City, New York., • Certain payor relationships may exclude you from employment. Workspace Requirements • Maintain a private, secure workspace that ensures client confidentiality and complies with HIPAA regulations; preventing unauthorized access to client information, and keeping physical and digital records secure., • Ensure a clean, professional, and non-distracting background for video sessions to maintain a professional image and uphold client trust. Octave's Company Values: The below values drive our day-to-day operations. • We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. Physical Requirements: • Must be able and willing to work from our Flatiron District office five (5) days per week., • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on company provided laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future. Compensation: Octave is committed to pay equity. To maintain our commitment to pay equity, Octave will follow Pay Transparency regulations on all open job postings. Current Pay Transparency laws require companies to include a position's salary or hourly wage range (not including bonuses or equity-based compensation) in any internal or external job posting. This requirement extends to job postings published by a third party at an employer's request. Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave’s legal duty to furnish information. Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The salary range is $81,375 - $105,000. Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job Description About Genesis House Located in New York City’s Meatpacking District, Genesis House offers a luxury automotive experience that redefines the traditional showroom. Spanning three levels, the venue features a curated gallery of Genesis vehicles, a fine dining restaurant, a traditional Korean tea pavilion, a library of rare publications, and a high-tech, multi-purpose event space. Every detail reflects Genesis’ commitment to creativity, hospitality, and cultural immersion—celebrating Korean heritage while welcoming each guest as an honored visitor. Guests are invited to explore the full Genesis vehicle lineup with guidance from knowledgeable product experts. The team provides insights into the latest innovations, arranges personalized test drives through the city, and offers concierge-level support throughout the purchasing process. The result is a truly bespoke automotive experience defined by luxury and attention to detail. Job Summary Genesis House is seeking a dependable and hardworking individual to support daily operations and event activities. This full-time role involves a variety of hands-on tasks including moving and organizing materials, cleaning, groundskeeping, minor repairs, and assisting with event setups and teardowns. Responsibilities may also include assembling furniture and shelving, responding to maintenance requests, and supporting senior staff to maintain safety and cleanliness throughout the facility. The position blends physical, behind-the-scenes work with guest-facing service to ensure smooth daily operations. Ideal candidates are proactive, adaptable, and willing to assist wherever needed. Every day presents new challenges, requiring flexibility and a positive, team-oriented attitude. Flexibility is key, as the role includes evening and weekend shifts to support events and venue needs. Occasional opening and closing responsibilities are required. The position reports directly to the Jackson Dawson Senior Executive Producer and works closely with the General Manager, Events Producer, Operations Producer, and the Genesis House management team. • Employment Type: Full-Time, • Hourly Rate: $35 – $40/hr., • Assist with daily setup, teardown, and cleanup of equipment, furniture, and materials., • Maintain and organize event spaces, back-of-house areas, and storage rooms., • Transport, load, and unload supplies and assets as needed., • Perform light maintenance, spot cleaning, and facility upkeep throughout the day., • Coordinate with management to prepare materials for scheduled events and activities., • Interact with guests and clients professionally and courteously., • Collaborate with team members to complete physical, logistical, and customer-facing tasks., • Follow all safety and operational guidelines to ensure smooth, secure operations., • Adapt to changing priorities in a dynamic, fast-paced environment., • Respond promptly and effectively to urgent situations., • Perform minor tasks such as painting, basic plumbing, light carpentry, landscaping, and tool operation under supervision., • High school diploma or GED required., • At least 1 year of experience in facilities, maintenance, or hospitality preferred., • Reliable, punctual, and able to work independently while following direction., • Strong teamwork and communication skills., • Customer-focused and safety-conscious approach., • Comfortable using basic tools and technology., • Valid driver’s license with a clean driving record., • Ability to stand, walk, climb stairs, bend, kneel, and move for long periods inside and outside the facility., • Ability to lift and carry up to 50 pounds safely., • Calm and composed demeanor in high-pressure situations., • Availability for occasional after-hours emergencies., • Adherence to facility dress code., • Reasonable accommodations available for individuals with disabilities.

Provider Engagement and Performance Manager The Provider Engagement and Performance Manager plays a critical role in advancing Network Solutions IPA’s (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support. The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models. Key Responsibilities Provider Engagement, Performance & Relationship Management • Serve as the primary point of contact for a panel of providers within a designated territory., • Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service., • Conduct regular in-person provider visits (3–4 days/week) and manage follow-up activities on administrative days (1–2 days/week)., • Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts., • Communicate performance expectations, program updates, and support resources in a clear and timely manner., • Collaborate with providers to implement quality improvement initiatives and care gap closure strategies., • Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards., • Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement., • Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives., • Identify opportunities to expand or strengthen NSIPA’s provider network in alignment with strategic goals., • Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders., • Develop an in-depth understanding of the unique needs and challenges of NSIPA’s provider network., • Support planning and execution of provider meetings, events, and educational seminars., • Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives., • Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed., • Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction., • Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information., • Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports., • Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts. Skills & Competencies • Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships., • Strong critical thinking and problem-solving abilities., • Self-motivated, organized, and able to manage competing priorities., • Proficiency in Microsoft Office Suite and other relevant software platforms., • A collaborative, entrepreneurial mindset aligned with NSIPA’s mission and provider-first philosophy. Core Attributes • Mission-driven and customer service-oriented, • Strong sense of ownership and accountability, • Analytical mindset with the ability to interpret data for actionable insights, • Entrepreneurial spirit with a proactive approach to solving problems, • High level of professionalism, integrity, and emotional intelligence Education & Experience • Bachelor’s degree in healthcare administration, public health, business, or a related field (Master’s preferred)., • 3+ years of experience in provider relations, network management, or a similar healthcare-facing role., • Knowledge of value-based care, managed care models, and healthcare provider operations., • Experience working with EMRs, performance reporting tools, and population health platforms is a plus. NSIPA is proud to be an equal opportunity employer and values diversity in our network and workplace.

Job Description At the Whitney, we believe that security is not only about protecting physical assets but also about ensuring the safety and dignity of our visitors, staff, and other audiences. Guards are responsible for following our Code of Ethics and other related policies, for bringing violations to the attention of Security leadership, and for demonstrating integrity and professionalism as part of their jobs. Reporting to the Director of Security, Security Officers are part of the public-facing team and are principally responsible for the safety and security of our visitors and staff. Security Officers contribute to the overall protection of art and aim to prevent any serious art incident. Security Officers provide security service in the lobby, in the galleries, at the staff entrance, in central and at our art storage facility. On occasion they may be asked to work in locations different from those listed. They assist with the management of visitors. As part of the Visitor Experience team, Security Officers create a positive environment for the general public and museum members. Shifts Include Weekends, Overnights, Evenings and Mornings. Requirements: 8- and 16-hour New York State Certification; promptness; strong customer service skills; ability to stand for long periods and a neat appearance; fire Security Officer experience is required. Responsibilities: • Enforce the Museum rules of conduct for visitors, • Patrol designated area in the galleries or lobby, • Ensure that the public, the Museum Staff and other outside contractors adhere to certain fundamental rules of security to prevent theft, fire, damage, and personal injury, • Responsible for preventing disorder and overcrowding, • Monitor and report safety conditions, • Monitor CCTV Cameras as required, • Responsible for elevator operation, • Check packages of persons and/or staff leaving the Museum, • Must possess a current NYS Security Officer License, • High School Diploma or equivalent required and a minimum of two years’ experience in security field, • An ability and willingness to participate in events outside the workday schedule, • Must be available to work evenings and weekends, • Organizational skills preferred, • Excellent communication skills preferred, • Bi-lingual a plus, • Must be able to stand particularly for sustained periods of time., • Respond to First Aid and Emergency Situations, • Maneuver safely up and down flights of stairs multiple times a round or shift., • Hourly rate of $22.64, • Any employee who holds the F-89 FLS Director Certificate of Fitness shall have their hourly base rate of pay increased by $3.00, when working in that capacity for a minimum of four (4) hours, • Medical, Dental, Vision, 403(B) elections, • Generous PTO benefits, • Commuter benefits - parking and mass transit, • Admission to world-renowned museums across the city and nationally If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role. About the Whitney: The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today. EEO Statement: The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, pregnancy, partnership status, caregiver status, veteran status, gender (including gender identity), sexual orientation, genetic information, predisposition, or carrier status, arrest or conviction record to the extent required by applicable law, credit history, domestic violence, sexual violence, or stalking victim status, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. Powered by JazzHR Hh3zbIKKRi

Job Description Security Officers are part of the public-facing team and are principally responsible for the safety and security of our visitors and staff. Security Officers contribute to the overall protection of art and aim to prevent any serious art incident. Security Officers provide security service in the lobby, in the galleries, at the staff entrance, in central and at our art storage facility. On occasion they may be asked to work in locations different from those listed. They assist with the management of visitors. Reports to Assistant Head Security Officer, Head Security Officer, Security Supervisor, Security Manager, Director of Security. As part of the Visitor Experience team, Security Officers create a positive environment for the general public and museum members. Shifts Include Weekends, Overnights, Evenings and Mornings. Requirements: 8 and 16 hour New York State Certification; promptness; strong customer service skills; ability to stand for long periods and a neat appearance; fire Security Officer experience is required. General Description: The Security Officer enforces Museum security regulations for the public as well as the staff. They will Security Officer and patrol an assigned area. Primary Responsibilities and Duties: • Enforce the Museum rules of conduct for visitors, • Patrol designated area in the galleries or lobby, • Ensure that the public, the Museum Staff and other outside contractors adhere to certain fundamental rules of security to prevent theft, fire, damage, and personal injury, • Responsible for preventing disorder and overcrowding, • Monitor and report safety conditions, • Monitor CCTV cameras as required, • Responsible for elevator operation, • Check packages of persons and/or staff leaving the Museum, • Organizational skills preferred, • Excellent communication skills preferred, • Bi-Lingual a plus, • Must be able to stand particularly for sustained periods of time., • Respond to First Aid and Emergency Situations, • Maneuver safely up and down flights of stairs multiple times a round or shift., • Uniformed Position, • Assigned to fixed or mobile security post inside or outside the museum., • Assists in visitor traffic and crowd control., • Monitor premises to prevent theft, violence, or infractions of rules., • Assist visitors by providing directions, answering questions., • Responds to calls for assistance., • Complete other tasks as assigned., • Qualifications: Must possess a current NYS Security Officer License., • Superior communication and customer service skills., • Computer literacy a plus., • Ability to communicate with people outside the organization, representing the organization to customers, the public and other external sources, in person, in writing or by telephone., • Ability to actively listen to what others are saying, taking time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times., • Ability to provide information to supervisors, co-workers and represent the organization to customers, the public and other external sources, in person, in writing or by telephone., • Comfortable working in an environment with groups of children., • Experience serving diverse audiences of children., • Demonstrable experience in working as a member of a team., • Strong communications skills with the ability to express ideas clearly in oral communications., • A minimum of two years’ experience in security field., • An ability and willingness to participate in events outside the workday schedule., • This is a part-time role with an hourly wage rate of $22.64, • Any employee who holds the F-89 FLS Director Certificate of Fitness shall have their hourly base rate of pay increased by $3.00, when working in that capacity for a minimum of four (4) hours If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role. About the Whitney: The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today. EEO Statement: The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, pregnancy, partnership status, caregiver status, veteran status, gender (including gender identity), sexual orientation, genetic information, predisposition, or carrier status, arrest or conviction record to the extent required by applicable law, credit history, domestic violence, sexual violence, or stalking victim status, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. Powered by JazzHR AyRGoc01Yj

Senior Key Account Manager Apparel Accessories | Brand Partnerships New York (On-site, 5 days per week up to $107,000 Basic +20% Bonus) We’re hiring a Senior Key Account Manager to own and grow relationships with global apparel brands for a well-established international manufacturer operating across Europe, North America, and Asia. This is a commercial, relationship-led role focused on managing nominated brand accounts, driving growth within existing customers, and securing long-term supplier status across product lines. If you thrive in brand-facing sales, understand how large apparel organisations buy, and enjoy turning partnerships into revenue engines, this role is for you. The Opportunity You’ll take ownership of a portfolio of strategic apparel brand customers, acting as their primary commercial contact. Your mission is to protect, grow, and deepen partnerships by understanding customer roadmaps, anticipating needs, and introducing new product opportunities. This is not a transactional sales role. It’s about account strategy, credibility, and long-term growth. What You’ll Be Doing • Own and grow relationships with key apparel brand clients, acting as their trusted commercial partner, • Analyse customer business models, product lines, and future plans to identify upsell and growth opportunities, • Build and execute account growth plans, including annual sales targets and joint business reviews, • Maintain nominated / approved supplier status by deeply understanding brand standards and specifications, • Introduce new products and solutions aligned to brand needs and timelines, • Track account performance, forecast growth, and report on sales and satisfaction metrics, • Work closely with internal teams (production, design, logistics) to deliver a seamless customer experience, • Travel as required to meet clients and support business development activity What We’re Looking For • 3+ years’ sales experience in apparel accessories / trims / components, • Experience managing brand-level apparel customers (not distributors only), • Proven ability to grow existing accounts, not just open new ones, • Strong commercial and analytical mindset, you understand margin, volume, and long-term value, • Comfortable operating in a global, cross-cultural business environment, • Fluent English (used as a working language), • Strong CRM discipline and confidence using Excel, PowerPoint, and sales reporting tools, • Willingness to be office-based 5 days per week in New York and travel for client meetings Why This Role? • Work with global apparel brands at decision-maker level, • Own meaningful, high-value accounts with real growth potential, • Be part of an international organisation with scale, stability, and long-term vision, • High autonomy and visibility, your results directly impact the business

About SKYPAD Sky I.T. Group is the home of SKYPAD, a leading B2B SaaS platform, supporting the collaboration of the world’s most recognizable brands with the top retailers across the globe. Leveraging automation and self-serve reporting, SKYPAD provides insights into product and location level trends that drive planning, forecasting, and supply chain decisions, refining the consumer shopping experience. Today, SKYPAD services over 3,000 users, from 2,000+ brands across several industry verticals and geographic regions. Our client brand portfolio of industry leaders includes Gucci, Prada, Rag & Bone, Lucky Brand, Burberry, and L’Oréal. The SKYPAD retailer partner network includes Nordstrom, Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue, Bloomingdale’s, and Macy’s. Role Overview This position – Enterprise Account Coordinator will play a key role in supporting the Enterprise team in day-to-day client needs, coordinating deliverables, and ensuring smooth communication across internal teams. This position reports to the Director of Account Management and is based in New York City (Chelsea/Garment District). DUTIES AND RESPONSIBILITIES: • Manage the full cycle of Data Audit Reports that are sent and reviewed with clients on a quarterly basis (4x a year), • Assist Director and Account Managers in responding to client inquiries and providing timely updates, • Track deadlines, client deliverables, and internal workflows to ensure projects stay on schedule, • Log all client opportunities in internal database and take detailed notes in client meetings for recap emails, • Coordinate with production, marketing, and business analyst teams as needed, • Update internal systems and documentation, schedule meetings, and assist Account Managers in creating contracts for clients Requirements • Excellent written and verbal communication skills, • Proven competency of intermediate-to-advanced Excel skills required, • Proactive, detail-oriented, and a problem-solving mindset, • Ability to work collaboratively in a team, • Demonstrated ability to work well under tight deadlines and pressure without compromising standards EDUCATION AND/OR EXPERIENCE PREFERRED FOR POSITION: • Four-year Degree, preferably in Business, Fashion Management, or Marketing, • 2+ years of experience in account management, customer success, or client-facing work, • Preferred 1-2 years of experience in B2B SaaS/Software Sales, e-commerce, retail, and/or technology solutions, • Proven success in managing internal and external relationships, • Proven ability to comprehend basic retail math and utilize intermediate-to-advanced excel skills across daily activities, • Fashion or consumer products industry knowledge preferred WHY SKYPAD? We're creative, innovative, and experienced in helping businesses become more efficient. Ensuring that each member of our team feels fulfilled and on track to become the very best employee they can be is important - and we encourage our people to discover new ways of achieving specific goals. We fully believe that each and every individual part of our organization provides value, a new perspective and progress to SKYPAD’s growth and success. Our professional team is very welcoming and eager to support our new members. Come join us so we can build together! BENEFITS SKYPAD offers a competitive salary and benefits package complete with medical, dental & vision insurance, a matching 401k program, flexible PTO & a wide array of holidays. Featured benefits • Medical insurance, • Vision insurance, • Dental insurance, • 401(k)

Job Description The 14th Street Y is a vibrant Jewish community center located in Downtown Manhattan. Each year, tens of thousands of New Yorkers of all ages, races, and ethnicities come to 14Y as members, visitors, or partners to experience our high quality and varied programs centered around arts and culture, early childhood education, summer camps, fitness and aquatics, Jewish life, and older adult services. 14Y After School picks up from local east village schools (PS 40. PS 19/EVCS, The Earth School., The Neighborhood School, Children's Workshop School, Nest+M, Friends Seminary, Success Academy Union Square) provides daily snacks, and a large array (50+!) enrichment class options focusing on heads, hearts and hands. 14Y After School is a neurodiverse community, and all staff members are responsible for supporting neurodivergent and neurotypical children to have a successful afternoon. New Country Day Camp is a 7-week, outdoor summer camp for campers in kindergarten-8th grade. NCDC operates M-F, 8am-5pm, and provides transportation for staff and campers to and from our campgrounds on Staten Island via multiple locations throughout Lower Manhattan and Brooklyn. NCDC is a neurodiverse camp community, and all staff members are responsible for supporting neurodivergent and neurotypical campers and staff to have successful summers. We are seeking an Administrative Coordinator, Youth Programs. The ACYP is a thoughtful, engaging, and detail-oriented operator who owns phone and email communications and directly supports the operations teams and camp Key Staff throughout the camp season. Responsibilities Part Time Year-Round Responsibilities • Train in the systems, policies, and procedures used by Youth Programs with Senior Manager, Operations & Engagement, • Train in “voice”. Understand our values and how we implement them in family and staff communication via phone or email with Senior Manager, Operations & Engagement, • Train in use and function of Campsite, Youth Program’s primary operational system, • Assist families with inquiry – close enrollments via Campsite. Answering questions, updating family information, and updating enrollments if possible/necessary., • Assist in execution of Youth Programs orientation days (June for camp, September for After School) including scheduling, printing, attendance, room assignments, and transitions., • Manage and update orientation binders with daily information and handle the distribution of materials to absent staff members., • Assist in answering phone calls and answering family questions in the 14Y camp office, • Support Camp Nurse to screen and approve all camper medical forms, • Attend all days of staff orientation in June/September (weekday evenings and some weekend days), • Be available as first point of contact via phone for all NCDC families. Answer general inquiries or transfer/take messages for Key staff., • Help maintain NCDC general email inbox., • Maintain all NCDC administrative spaces (two offices and outside spaces) keeping spaces tidy, free of clutter and garbage., • Support Key Staff with data entry and large form projects such as Maccabi Games (color war), • Communicate regularly with the Operations team regarding daily changes and/or updates, • Support Operations team with creation of weekly bus binders for Bus Captains, • Support Aquatics Manager with data entry, hard copy swim level cards for all campers, printing daily swim rosters for section assignments, and buddy checks, • Communicate regularly with the Programs Coordinator and/or Programs, • Manager regarding daily changes and/or updates, • Support program with schedule printing and distribution, • Printing and distributing weekly NCDC Newspaper, • Print and distribute Shabbat “run of show” documents, • Availability to work ~15-18 hours per week onsite at the 14th Street Y September – May required, • Availability to work full time hours onsite at the 14th Street Y – June required, • Availability to work onsite at NCDC campgrounds on all days of camp during the summer (June 29 – August 14, 2026 |8:00am – 5:00pm), evening all-staff meetings, and 1-2weekly key staff meetings required, • Minimum 2 years of reception, administrative, and/or customer- facing service experience required, • Excellence in use of Microsoft Suite and other administrative systems, • Ability to consistently empathize and communicate respectfully to Youth Programs Staff, campers, and families of all backgrounds, • Ability to be self-directed and prioritize work tasks based on criteria such as time of day, program, support needs and additional stakeholders' needs Benefits: • Generous PTO policy, • Competitive Salary, • Medical & Dental Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks. etc, • Free Gym Membership to our MCC Fitness & 14TH ST Y Gym, • Discounts to programs at Educational Alliance Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. Educational Alliance is an Equal Opportunity Employer. For further information about Educational Alliance, please visit .