Customer relations manager jobs in North Bergen, NJCreate job alerts

Job Title: Security Officer Company: BTL Harlem Wines and Spirit Location: [Insert Location] Employment Type: [Full-time/Part-time] About Us: BTL Harlem Wines and Spirit is a trusted neighborhood destination for premium wines, spirits, and customer service. We are committed to providing a safe, welcoming, and enjoyable shopping experience for our customers and staff alike. Job Summary: We are seeking a responsible and vigilant Security Officer to help maintain a safe and secure environment at BTL Harlem Wines and Spirit. The Security Officer will be responsible for monitoring store premises, deterring theft and disturbances, and ensuring the safety of our staff, customers, and merchandise. Key Responsibilities: Monitor store entrances, exits, and sales floor activity. Greet customers respectfully and maintain a professional presence. Prevent shoplifting, vandalism, and unauthorized access to restricted areas. Respond promptly and appropriately to incidents or emergencies. Conduct regular security checks inside and outside the store premises. Maintain a visible presence to deter criminal activity. Work closely with store management and law enforcement when necessary. Write incident reports for any security-related occurrences. Ensure compliance with store safety procedures and regulations. Qualifications: Proven experience as a security officer, guard, or in a similar role preferred. Strong observation and problem-solving skills. Ability to stay calm and professional in stressful situations. Excellent communication and interpersonal skills. Physical stamina for standing, walking, and patrolling for extended periods. High school diploma or equivalent required. [Security license or guard card preferred, depending on local regulations.] What We Offer: Competitive hourly pay Employee discounts on store products Safe and supportive work environment Opportunities for advancement within the company

Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None

About Common Hours… Common Hours is our second location where our first shop is in SOHO, Manhattan with the different name. Common Hours is located on 35 W 35th Street in Manhattan and we expect open by beginning of beginning of August. We will need many hands from training baristas to coffee professionals. What we look for is not one’s coffee skills but the skills that are harder to train and those are kindness, honesty, and openness. If you think you have these ‘hard-to-train’ skillsets already, please apply to the positions at common hours with no hesitation. We look forward to meeting with you soon! Assistant Manager As the Assistant Manager, you will support the daily operations of the coffee shop and help maintain the highest standards of customer service, product quality, and team performance. You will work closely with the Manager to lead and motivate the team, ensure operational efficiency, and uphold the shop’s brand and values. Key Responsibilities: Team Leadership: Assist in training, supervising, and scheduling baristas and staff to ensure smooth shift operations and a positive team environment. Customer Experience: Model and promote exceptional customer service, resolving issues promptly and professionally to maintain guest satisfaction and loyalty. Quality Control: Ensure consistency and excellence in coffee preparation, presentation, and overall product quality. Inventory & Ordering: Monitor inventory levels and assist in ordering supplies, coffee, and equipment while minimizing waste and managing costs. Operational Support: Oversee opening and closing procedures, cleanliness, equipment maintenance, and compliance with health and safety standards. Sales & Reporting: Assist with daily sales tracking, cash handling, and end-of-day reporting. Problem Solving: Act as a point of contact for shift-related challenges and support staff in real-time decision-making. Requirements New York City Food protection certificate (DOH card) 2+ years’ experience in a customer service leadership position Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Availability to work between 7 am and 5:00 pm You must be authorized to work in the U.S Benefits and Perks $6,5000-$70,000 a year (Hourly Payment option is available) Paid sick time Paid vacation time Commuters benefit Barista As a Barista in common hours, you play a key role in delivering a memorable coffee experience through precision, care, and hospitality. You’re responsible for crafting high-quality beverages, maintaining a welcoming environment, and supporting daily shop operations. Key Responsibilities: Coffee Preparation: Skillfully prepare espresso-based and brewed coffee drinks using manual and automated methods (e.g., espresso machine, pour-over, AeroPress, etc.). Customer Service: Provide warm, attentive, and knowledgeable service; guide guests through the menu and make recommendations based on taste and preference. Consistency & Quality: Follow recipes, dialing in espresso, and adjusting grind size or extraction to maintain taste and presentation standards. Cleanliness & Organization: Maintain a clean and organized workspace, including bar, machines, and dining area; adhere to sanitation and food safety standards. Product Knowledge: Stay informed about coffee origins, roast profiles, and brewing methods; participate in tastings and trainings to improve knowledge. Team Collaboration: Work efficiently with team members during busy hours; assist with restocking, dishes, and shift change tasks as needed. Cash Handling: Operate the POS system accurately for order entry and payment processing. Requirements Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Availability to work between 7 am and 5:00 pm You must be authorized to work in the U.S Benefits and Perks $17~1$18 per hour plus tips Paid sick time Paid vacation time Commuters benefit

"Jersey Mike's "A Sub Above" We understand that it all starts with a winning team of individuals who are fun, personable, positive and eager to learn team players who take pride in what they do. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes, we would love to speak with you about joining our team! This position pays an hourly wage plus tips! A Shift Leader is responsible for supporting the management team This includes Producing high quality food Delivering the Jersey Mike's experience Developing others for career growth Enforcing policies and procedures Maintaining the cleanliness and proper sanitation practices A Shift Leader is expected to Work 35-40 hours per week Have reliable transportation Communicate with management team of any issues they are having Work in a fast-paced team driven atmosphere Provide an exceptional experience to all customers Perform all tasks related to opening and closing of store Have comprehensive knowledge of operational checklists Manage and lead crew of 2 to 5 people per shift Qualifications For The Job 1 Year QSR experience preferred Serve Safe Certification - Food Handler a plus Ability to stand for long periods of time Ability to lift up to 50 lbs. Benefits Opportunity to grow within the company! Competitive hourly wage + $2-3 hourly tips 401K plan with company matching program for 21+ employees Referral bonus program of $200 per employee Paid training Free employee meal and discounts! Prospect Capital Restaurants provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are seeking a detail-oriented and experienced Bookkeeper / QuickBooks Specialist to manage daily financial transactions and maintain accurate financial records using QuickBooks. The ideal candidate will have a strong background in accounting principles, excellent organizational skills, and proficiency in QuickBooks (Desktop and/or Online). Key Responsibilities: Manage accounts payable and receivable, including invoice processing and customer/vendor payments. Reconcile bank and credit card statements on a regular basis. Maintain and update the general ledger. Prepare monthly, quarterly, and annual financial reports. Process payroll and related tax filings, if applicable. Assist with budgeting and forecasting. Ensure compliance with relevant financial regulations and internal policies. Collaborate with accountants for tax preparation and audits. Maintain organized digital and paper filing systems. Provide financial data to management to support decision-making. Qualifications: Proven experience as a bookkeeper, preferably in a small to mid-sized business setting. Proficiency in QuickBooks (Online and/or Desktop). Solid understanding of basic accounting principles (GAAP). Strong knowledge of Microsoft Excel or Google Sheets. High attention to detail and accuracy. Ability to work independently and manage time effectively. Excellent written and verbal communication skills.

About SEED Brklyn SEED Brklyn is more than just a brand or boutique; it's a dynamic hub where art, fashion, and culture cross-pollinate. We cultivate an environment where creativity blooms, inspiration is ripe, and curiosity is rewarded. We strive to be a vibrant community space for artists, creatives, gardeners, and revolutionaries to connect, share ideas, and lead the culture into the future. Our cafe is a central part of this experience, serving exceptional coffee in a welcoming atmosphere. Position Summary We're looking for passionate and skilled Baristas to join our vibrant team at SEED Brklyn. As a Barista, you'll be the face of our cafe, crafting high-quality beverages and ensuring every customer has an outstanding experience. You'll play a key role in maintaining our cafe's welcoming environment and upholding our high standards of service and cleanliness. Key Responsibilities Crafting Beverages: Prepare and serve a full range of coffee, espresso, tea, and other beverages to SEED Brklyn's exacting standards. This includes dialing in espresso, steaming milk, and creating latte art. Stellar Customer Service: Provide warm, friendly, and efficient service to all customers. Engage with guests, answer questions, and ensure their orders are accurate and delivered promptly. Cash Handling: Accurately process transactions using the POS system and manage cash drawer responsibly. Maintain Cleanliness & Health Code Standards: Consistently uphold the highest standards of cleanliness and organization throughout the cafe, including brewing equipment, service areas, and seating. Understand and adhere to all relevant health code regulations at all times. Reliability & Punctuality: Be a reliable team member, consistently arriving on time for shifts and demonstrating strong work ethic. Product Knowledge: Develop and maintain comprehensive knowledge of our coffee beans, beverage menu, and any food offerings to confidently assist customers. Team Collaboration: Work effectively with other baristas and team members to ensure smooth operations and a positive work environment. Inventory & Stocking: Assist with restocking supplies, maintaining inventory, and informing management of low stock. Qualifications Experience: 2-3 years of specialty coffee experience is required. You should be proficient in espresso preparation, milk steaming, and various brewing methods. Customer Service: Proven track record of providing stellar customer service in a fast-paced environment. Reliability: Demonstrated reliability and a strong sense of responsibility. Health & Safety: A thorough understanding of health code regulations related to food handling and cafe cleanliness. Food Handler's Certificate: Must possess a valid Food Handler's Certificate or be willing to obtain one upon employment. Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays. Strong communication and interpersonal skills. Ability to stand for extended periods and lift up to 25 pounds. Benefits SEED Brklyn offers competitive compensation, opportunities for growth, and staff discounts on coffee and merchandise. How to Apply Interested candidates should submit their resume and a brief cover letter outlining their relevant experience with "Barista Application" in the subject line.

Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Benefits Package: Base hourly: $25.00-$27.00/HR with a sales-driven bonus Dental, Health, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development Your Opportunity The Senior Sales Advisor (FT) acts as the Company’s representative to customers, embodying professionalism in sales to uphold the brand's image, boost store performance, and ensure customer satisfaction and loyalty. This role involves actively contributing to both quantitative and qualitative goals related to sales, customer service, loyalty, and overall growth. How You Will Contribute Sales - 90% Provide an exceptional high-level service to all customers, online and offline, maximizing all contact opportunities with customers and promoting the Brand and the Product. Be proactive and inform all customers about the benefits of loyalty programs, to ensure the enrichment and maximization of the customer database. Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards. Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand. Contributes to the development of sales strategies and assists in achieving team targets. Manage sales by optimizing each phase of the commercial relationship Build and sustain long-term customer relationships to strengthen the brand's image and prestige Customer Service Excellence: Provide exceptional service to all customers, both online and offline, by maximizing contact opportunities and promoting the brand and product. Providing advanced product insights. Proactively inform customers about loyalty program benefits to enhance and expand the customer database. Act as a Brand Ambassador, maintaining an image and style aligned with brand standards. Sales Management Optimize each phase of the customer interaction process Greet and recognize regular customers. Understand both explicit and implicit customer needs Introduce and promote products effectively. Describe and advise on items offered. Verify customer needs and respond to their requests. Encourage cross-selling and up-selling. Be involved in coaching the team, setting an example in sales techniques, and influencing team culture. Collect and record customer data accurately to boost loyalty. Guide customers through the checkout process, preparing packaging and showing appreciation as they leave. Operational Excellence - 10% Omnichannel Service: Promote omnichannel service by using available technological tools (e.g., sales tablets) and provide a 360° shopping experience to boost sales. Assist with managing omni channel flows (such as Click & Collect, Seek & Send) according to guidelines and deadlines. Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image Participate in stock management to maximize sales and make efficiency suggestions. Store Maintenance and Stock Management: Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image. Participate in stock management to maximize sales and make efficiency suggestions. Participate in inventory activities (annual or partial). Assist in cash operations when necessary, adhering to company protocols under the supervision of store management. Job requirements Who You Are: 2+ years’ working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands. Fluent in English (speaking and writing), additional languages are a plus Demonstrated ability to meet or exceed sales targets, working with KPI's in a retail or fashion environment. Skilled at delivering high-quality, personalized service to ensure customer satisfaction and build loyalty Strong understanding of the fashion industry, including current trends, seasonal styles, and popular brands. Clear, professional, and friendly communication skills for engaging with a diverse customer base. Proficiency in using POS software for transactions, returns, and gift card processing. Knowledge of digital tools used in omnichannel retail (e.g., tablets for sales assistance, click-and-collect, online order support) to ensure a seamless customer experience. High standards of professionalism in dress code, punctuality, and work ethic. Flexible to work peak seasons, holidays, and weekends Ability to lift 35 lbs. + and stand for long periods of time Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes.

Executive Assistant Responsibilities: - Manage the CEO’s emails and calendar; schedule meetings with clients and city agencies. - Screen, prioritize, and respond to communications from stakeholders including clients and team members. - Coordinate meetings, prepare agendas, take minutes, and ensure timely follow-ups. - Attend meetings with the CEO, take detailed notes, draft meeting summaries for the CEO’s review, and ensure action items are tracked and completed. - Utilize experience with Department of Buildings and other city agencies’ processes to resolve inquiries and support CEO project coordination. - Maintain confidentiality of sensitive information and uphold a high level of professionalism. - Assign projects to project managers and route emails to the appropriate team members. - Research and coordinate webinars and networking events that the CEO should attend. - Conduct research and provide information to support project execution and informed decision-making. - Provide general administrative support to the CEO to ensure efficient time and task management. Office Management Responsibilities: - ** ** Answer office phone calls, take accurate messages, and route inquiries appropriately. - Maintain and update project information in the company’s CRM system (Bitrix24). - Oversee office supply inventory and coordinate maintenance of office equipment. - Prepare internal reports, correspondence, and documentation for the CEO and weekly team meetings. - Collect and log incoming mail daily. - Organize team celebrations and office events. - Assist in onboarding new employees, including workstation setup and preparation of orientation materials. ** Experience Requirements** - Minimum of 2 years of experience as an executive assistant or in an office management role. - Prior experience working with city agencies such as the Department of Buildings (DOB), with knowledge of relevant processes and filings. - Demonstrated ability to handle multiple priorities and operate effectively in a fast-paced environment. - Strong written and verbal communication skills, with experience interacting with senior-level stakeholders. - Proven ability to manage confidential information with discretion and professionalism. ** Education and Qualifications** - Bachelor’s degree in Business Administration, Management, or a related field (preferred). - Proficient in Microsoft 365 applications, including Outlook, Excel, and Teams. - Experience with project management tools and CRM software (Bitrix24 preferred). - Tech-savvy and a quick learner with the ability to adapt to new systems and tools. - Highly organized, detail-oriented, and solutions-driven, with a strong customer service mindset. Type of Work: Full-Time, In-Office Schedule: 9 AM to 5 PM, Monday to Friday

Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Your Opportunity The Runner/Stock Associate plays a critical role in supporting store operations by ensuring merchandise is efficiently received, organized, and restocked on the sales floor. This position is essential to the smooth operation of the store, helping maintain visual standards, stock accuracy, and timely product availability to support sales efforts. Benefits Package: Job Status: Full time/Non-exempt 1-2 years of experience: base hourly: $18.00–$20.00/HR 2-3 years of experience: base hourly: $20.50–$22.50/HR Health, Dental, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development How You Will Contribute Back of House & Stock Operations – 70% Receive and process incoming shipments accurately and efficiently. Organize and maintain stockroom to ensure easy access and efficient space usage. Replenish merchandise on the sales floor as directed by store management and floor staff. Tag, sensor, and prepare merchandise for display or storage. Support inventory control processes, including stock counts and loss prevention efforts. Follow all operational procedures and company standards related to product handling and back-of-house organization. Sales Floor Support – 30% Act as a key point of contact for Sales Advisors, promptly retrieving requested items from the stockroom. Maintain awareness of inventory levels and communicate low stock or product issues to management. Maintaining cleanliness of the stock room, sales floor, and store Ensure that fitting rooms, shelves, and product displays are neat, clean, and fully stocked. Assist with store openings, closings, and floor moves as required. Support visual merchandising team in executing floor plans and product presentation guidelines. Job requirements Who You Are: Previous experience in a retail stock and/or runner position preferred. Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment. Team-oriented with a proactive, flexible attitude and a willingness to support wherever needed. Detail-oriented and reliable, with a strong work ethic. Able to lift 35 lbs. + and stand, run, or move for long periods of time. Fluent in English; other languages are a plus. High standards of professionalism in dress code, punctuality, and conduct. Legal authorization to work in the United States. Available to work weekends, holidays, and peak seasons as needed. Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes Job Type: Full-time Pay: $18.00 - $22.42 per hour Expected hours: 32 – 40 per week Shift: Day shift Morning shift Work Location: In person

I. Position Summary Position Overview: The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions that occur within the store during their assigned shift. They are responsible for providing excellent customer service to every guest. II. Major Responsibilities and/or Essential Functions* Driving Sales Drive sales to achieve and exceed personal and store goals. Ensure all funds and merchandise are handled according to Company policy and procedure. Assist with scheduling a minimum of 1 grass-root event per quarter. • Effectively manage merchandise. Assist with driving Marketing initiatives Customer Experience Provide an exceptional customer service experience to all customers. Serve as product knowledge expert to educate customers. Successfully model the Company values. Serve as a role model to all Associates for exceptional customer service through customer experience. Drive PLCC to enhance brand loyalty. Operations Assist in merchandising, display maintenance, and visual changes to enhance the Brand Assist in replenishing floor stock Ensure the neatness, maintenance and cleanliness of the store Communicate with Store Manager and Full Time Assistant Manager on areas of importance. Maintain the highest standards in store operations in relation to the Policy and Procedures manual. Effectively manage time for self. III .Knowledge, Skills, & Experience High school diploma or equivalent. 6- 12 months prior retail experience. Excellent communication skills, both written and verbal. Strong interpersonal skills. • Ability to apply retail math principles. Excellent computer skills and ability to use a POS system. High level of initiative and accountability. Proven ability to be flexible and adapt to the needs of the business. Detail oriented; consistently meets deadlines. Essential Work Requirements: This position requires the ability to: Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently. Stand for periods of 8 - 10 hours a day. Use ladders or other equipment, for the purpose of store and merchandising maintenance. Work a flexible schedule to include some holidays, most weekends and/or late evenings. Minimal travel may be required, e.g. district meetings, banking duties. IV. Interaction; (peer, supervisor, direct reports) • Daily interaction across all divisions/levels. V. Organization Chart (reports to) • SM VI. Other Any additional information not covered above Brand Overview: Ashley Stewart was founded in 1991. Beginning with the first store in Brooklyn, New York, the Ashley Stewart brand captured the hearts and minds of women searching for fashion-forward, well-tailored but affordable clothing in an easily accessible and welcoming environment. Today, our customers are able to shop the brand in retail stores across the United States and on-line through our website, The website has enabled Ashley Stewart to grow internationally and customers are now able to interact with fellow customers across many different forms of social media. Ashley Stewart will continue to deliver fashion forward style and flattering fit for the trend-savvy, curvy and confident woman. Our Philosophy: We believe in a set of core values grounded in fair play, hard work, teamwork and integrity. We believe that success comes from a group of people planning and executing in unison each and every day. We believe that Ashley Stewart exists solely because our customers trust and believe in what the brand stands for. Ashley Stewart stands for confidence, self-esteem, sexiness, class, and sisterhood. Everything we do as a Company is for our customer. Our customer looks at each and every employee as if she/he is Ashley Stewart, a trusted confidante and best friend. Ashley Stewart is as much about a shopping experience, whether it is in the stores or on-line, as it is about merchandise. Ashley Stewart stands for confidence and acceptance. *Essential Functions A job function should be considered essential if: (1) the position exists to perform that function, or (2) there are a limited number of available employees among whom the function can be distributed, or (3) the function is so highly specialized that the incumbent in the position was hired for their ability to perform that function. FOR JOB EVALUATION AND COMPENSATION USE ONLY 0 Exempt 1 Non-Exempt Approved Grade: Compensation Approval: Date: Disclaimer This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not designed to contain or be interpreted as an all-inclusive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Ashley Stewart

BILINGUAL AND FLUENT IN CHINESE IS REQUIRED!!! 职位名称：物流销售人员 职位概述： 我们正在寻找一位具有推动力和结果导向的物流销售人员加入我们的团队。此职位需要一名积极主动的个体，能够有效推广我们的物流服务，与潜在客户建立联系，并维持与现有客户的良好关系。理想候选人需具备双语能力，能够流利使用英语和中文进行沟通，以有效服务于我们多元化的客户群体。该职位对扩大市场覆盖面并推动收入增长具有重要作用。 主要职责： 制定并执行战略性销售计划，以实现业务目标和销售指标。 识别潜在客户，生成销售线索，并进行外联推广物流服务。 通过定期沟通和个性化服务，建立并维护稳固的客户关系。 进行客户会议、产品演示及谈判，以达成交易。 与内部团队合作，确保按时并准确地向客户提供服务。 及时关注行业趋势、市场动态和竞争对手活动。 维护准确的销售活动和客户互动记录。 提供售后支持，及时回应客户咨询并解决问题。 技能和资质： 必须能熟练使用英语和中文进行有效沟通，以服务于多元化客户群体。 能快速响应客户需求，具备解决复杂问题和突发情况的能力。 熟悉美国市场文化与客户习惯具备针对性，指定性销售策略与沟通方案的能力。 具备销售领域的成功经验，物流、运输或航运行业背景者优先。 优秀的谈判、演示及人际交往能力。 良好的团队协助意识与执行力，能在跨部门配合中高效的推进客户项目落地，以达成销售目标。 出色的组织能力和时间管理能力。 熟练使用 Microsoft Office 办公软件。 拥有商业、销售、物流或相关领域的学士学位者优先。 加入我们的团队，发挥您的双语沟通能力，与广泛客户建立联系，共同推动我们物流业务的发展！ Job Title: Salesperson – Logistics Job Overview: We are seeking a driven and results-oriented Salesperson to join our logistics team. This role requires a highly motivated individual who can effectively promote our logistics services to potential clients and maintain strong relationships with existing customers. The ideal candidate must be bilingual, fluent in both English and Mandarin Chinese, to effectively communicate with our diverse client base. This is a crucial role in expanding our market reach and driving revenue growth. Key Responsibilities: · Develop and execute strategic sales plans to achieve business objectives and sales targets. · Identify potential clients, generate leads, and conduct outreach to promote logistics services. · Build and maintain strong client relationships through regular communication and personalized service. · Conduct client meetings, presentations, and negotiations to close deals. · Collaborate with internal teams to ensure timely and accurate service delivery to clients. · Stay updated on industry trends, market conditions, and competitor activities. · Maintain accurate records of sales activities and client interactions. · Provide post-sale support to address client inquiries and resolve issues promptly. Skills and Qualifications: · Must be fluent in both English and Mandarin Chinese, enabling effective communication with diverse clientele. · Able to quickly respond to client needs and resolve complex issues or unexpected situations. · Familiarity with U.S. market culture and customer habits, with the ability to craft targeted sales strategies and communication approaches. · Experience in sales, logistics, transportation, or shipping industries is a plus. · Strong negotiation, presentation, and interpersonal skills. · Strong teamwork and execution skills, capable of efficiently advancing client projects through cross-department collaboration to achieve sales goals. · Excellent organizational and time management skills. · Proficient in Microsoft Office applications. · Bachelor’s degree in Business, Sales, Logistics, or a related field is preferred. Join our team and play a pivotal role in driving our logistics business forward while leveraging your bilingual communication skills to connect with a wide range of clients.

Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. [Work Hours & Benefits] The working hours are flexible, and you can opt to work from any location of your choice while working online and from home. The business will supply you with all the tools you need, including a computer, to operate from home. Guaranteed are enough instruction and fairly compensated training hours. During regular business hours, the salary is $39.00 per hour, and the training costs $30. You can work a maximum of 45 hours per week for full-time employment and 20 hours per week for part-time employment. Customer Service Representative Qualifications / Skills: Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Education, Experience, and Licensing Requirements.

Position: Roof Lead (Solar Installer) Location: Brooklyn, NY Reports to: Roof Installation Manager Hours: Full-time, 40 hours per week ;7am - 6pm (some evenings/weekends) NonExempt About the Position Brooklyn SolarWorks is seeking a motivated and self-starting individual to join our growing installer team.The Roof Lead will be responsible for leading teams in the day to day responsibilities for a successful installation. They will ensure the process runs smoothly, and that each team member is aware of their responsibilities and action to take. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: Adhere to and exhibit ideal safety practices, maintaining OSHA compliance. Manage and support the roof team throughout the installation process. Be accountable for all roof related project requirements including safety, structural integrity, water proofing, cleanliness, etc. Review plans/photos/notes of jobs before each job. Be familiar with all roof materials and processes. Make sure all projects are installed according to plan and each team member is actively involved. Assess the job site and roof installation and relieve the team for the day, once the job is shut down cleanly. Take and upload all photos in QB. Process and complete regular and thorough job reports at the end of each day. Carry out additional duties as required by the Manager /VP. Communicate with Customers. Communicate with Project Managers. Have a basic understanding of Quickbase. Help train junior installers. Demonstrate impeccable punctuality. Understand solar process - sale, permitting, install, post install process, etc. Understand solar basics - string sizing, grounding, panel specs, etc. Understand basic building concepts - leveling, stringing, appropriate tool use, etc. Understand solar basics - string sizing, grounding, panel specs, etc. Understand basic building concepts - leveling, stringing, appropriate tool use, etc. Required Skill Set: Valid NYS Driver’s license is required. A clean driving record is required. 40 hr SST is required. At least 2 years of field experience. Strong knowledge of roof materials, BSW’s systems and processes. Ability to lead a team of 3-5 installers. Strong customer service skills. Strong communication skills. Familiarity with NYC’s relevant restrictions (FDNY, Landmarks, DOB, etc). Comfort with power tools. Ability to lift 50 lbs, stand, walk and climb stairs/ladders. Comfort with heights / ladders. Strong time management and project management skills. Preferred Skill Set: A passion for Brooklyn SolarWork’s mission. Solar equipment and installation experience is preferred. Roofing experience is strongly preferred. Compensation & Mobility Potential: Lead Level compensation: 28-35/hr *We offer competitive compensation that is commensurate with years of relevant industry experience, skills and qualifications, certifications, and licenses. Benefits (Free options are available) Health (HSA), Vision, Dental and Life Insurance 401k (Traditional & Roth) retirement plan + 4% tiered company matching. Transportation perks/benefits Paid Time Off 11 Company Holidays Personal Days Quarterly Profit-Sharing for eligible employees Free Employee Assistance Program Commuter Travel Benefits Occasional Company provided snacks and lunches Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted(max 2)- Hire is made. Remote Status Travel % Not Applicable 90% Work from home is available (if applicable) post probationary period (3 months). _______________________________________________________________________ About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards 2023-24, Solar Power World’s Top Contractors 2024, Forbes Home’s Best Solar Companies in New York 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey 97% reported having a positive working relationship with coworkers 92% reported they would recommend this company as a good place to work 92% reported being treated respectfully and fairly