Customer relations manager jobs in Los Angeles, CACreate job alerts
- Fundamental Medical Supply Inc.
Customer Service Representative (CSR)18 days ago$35000–$53000 yearlyFull-timeReseda, Los AngelesJob Title: Remote Customer Service Representative Job Type: Full-time/Part-time (Remote) Job Summary: We are seeking enthusiastic and empathetic individuals to join our team as Remote Customer Service Representatives. In this role, you will be the first point of contact for our customers, providing outstanding service by resolving inquiries, handling complaints, and delivering solutions with professionalism. Key Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Identify and resolve customer issues efficiently while maintaining a positive customer experience. • Provide detailed and accurate information about products, services, and company policies. • Document customer interactions and solutions in the company’s CRM system. • Escalate complex or unresolved issues to the appropriate department when necessary. • Maintain a high level of knowledge about company products and services to offer tailored assistance. • Handle customer complaints with patience and empathy, ensuring a satisfactory resolution. • Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores. Qualifications: • High school diploma or equivalent (required); associate or bachelor’s degree is a plus. • Prior experience in customer service or a related field (preferred but not required). • Excellent verbal and written communication skills. • Strong problem-solving and multitasking abilities. • Proficiency in using CRM software, email platforms, and other relevant tools. • Reliable internet connection and a quiet workspace for remote work. • Ability to work flexible hours, including evenings, weekends, and holidays as needed. Key Competencies: • Empathy and patience in handling customer concerns. • Strong organizational and time-management skills. • A proactive attitude with the ability to work independently. • High level of adaptability to a fast-paced and dynamic environment. What We Offer: • Competitive pay with performance-based bonuses. • Comprehensive training and ongoing support. • Opportunities for career growth and development. • Flexible work schedule and a supportive team environment. How to Apply: Submit your resume and a brief cover letter explaining why you are an excellent fit for this role.
Immediate start!Easy apply - BW MANAGEMENT NYC LLC
Outside Sales Manager1 month ago$4000–$6000 monthlyFull-timeDowntown Los Angeles, Los AngelesOutside Sales Manager Sales & Marketing OUTSIDE B2B SALES MANAGER POSITION WITH T-MOBILE BW MANAGEMENT NYC LLC We are looking for an experienced, initiative, and creative candidate as the sales manager at T-MOBILE. We need a specialist who can take full control of T-MOBILE For Business products/services sales and increase our brand awareness. As the Sales Manager, you will be building your own team. This will include recruiting, training, overseeing, and leading a diverse team. You will also need to motivate the team, monitor and asses the sales market, look for profitable sales solutions, and attract new customers. At T-MOBILE, we offer a competitive compensation, a friendly team, and career opportunities. We are most interested in your professional growth and passion for your work. If you feel you have the ambitions and skills to become our sales manager, contact us and get your dream job! Duties and Responsibilities Evaluation of the customer needs, product/service features, and competitors. Setting individual sales targets. Elaboration of the marketing strategy and a sales business plan. Coordinating and coaching the sales team. Skills and qualifications Proven work experience as a sales manager, sales representative, or another similar job position. Education in sales, management, accounting, business, or another related field. Leadership skills. Expert knowledge of sales and marketing tools and ability to use them according to the current business goal set. Strong analytical skills. Additional position options This is a hybrid role and you can work from home. We have a great work life balance Join Us: To apply, contact our Recruiting Team. Job Types: Full-time Pay: $4,000.00 - $6,000.00 per month Expected hours: 40 per week
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