Customer service advisor jobs in Hoboken, New Jersey - Page 4Create job alerts

Job Description Do you have a passion for luxury travel and high-touch service? Are you the go-to person for tailored getaways, insider destination tips, or exclusive experiences that make life unforgettable? At Ten Lifestyle Group, we provide members across the U.S. with exceptional access—from dream vacations to hard-to-find reservations. As a Lifestyle Manager, you'll make these moments happen for high-net-worth clients. We're actively hiring in Las Vegas and seeking candidates with deep local knowledge and a love for curating exclusive travel and lifestyle experiences. About the Role As a trusted advisor, you’ll handle luxury travel and lifestyle requests, delivering personalized, seamless service and exclusive access to top experiences. If you’re driven to deliver the extraordinary and want to be part of a vibrant, supportive team, we want to hear from you. Apply now and start your journey with Ten Lifestyle Group—where your passion becomes your profession. Key Responsibilities • Personalized Service: Respond promptly via phone, email, and chat, ensuring every interaction is seamless and memorable., • End-to-End Management: Handle service requests from start to finish—logging, tracking, and resolving with precision., • Exclusive Access Delivery: Book premium dining, tickets, and travel; go above and beyond for each member., • Creative Solutions: Plan gifts and special moments that delight and surprise., • Supplier Collaboration: Coordinate with global partners to deliver unique luxury experiences., • Clear Communication: Explain all supplier terms and conditions before confirming any booking or purchase., • Team Engagement: Join regular meetings, training, and feedback sessions. Support colleagues across Ten’s global offices., • Continuous Improvement: Leverage Ten’s e-learning tools to develop skills in travel, languages, and lifestyle trends., • Leadership Support: Assist with team initiatives or leadership tasks when needed. Why Ten Lifestyle Group? • Make an Impact: Curate once-in-a-lifetime experiences for discerning clients., • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service., • Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact. Who We Are Ten Lifestyle Group is a global luxury concierge service specializing in travel, dining, entertainment, and lifestyle access for high-net-worth members. Our proprietary platform and expert team deliver unmatched service that fosters lifelong relationships. As a Certified B Corp, we prioritize social and environmental responsibility alongside excellence in customer service. How We Work — Our Values You’ll embody Ten’s ethos by always putting the member first, delivering accurate, reliable information, and providing thoughtful, personalized service every time. You’ll bring: • Leadership & initiative in daily tasks, • Critical thinking & problem-solving skills, • Commitment to continuous excellence, • Adaptability in dynamic environments, • Professionalism, respect, and a collaborative spirit Educational/Experience • Basic English ( A1) to intermediate (B1), both written and spoken., • Travel GDS Knowledge, • Experience in customer service, • Comprehensive knowledge of the Microsoft office suite., • Global Experience (Preferred ) Comprehensive benefits: health, dental, vision, 401(k), paid leave, parental leave, tuition reimbursement Employee discounts, assistance programs, and access to global client networks Opportunities to partner with prestigious luxury brands and clients Clear advancement and recognition structures “Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.” Apply now to join Ten Lifestyle Group and turn your passion into your profession.

Job DescriptionBODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt and redefine your body and mind in just 40-50 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people. The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, youll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to: • Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code., • Assist members/guests in-person when they are in the studio and over email as inquiries come in., • Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash., • Initiate tasks and perform duties without direction/micromanagement., • Monitor incoming emails and ensure proper check-in procedures are followed.Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions. Essential Duties & Responsibilities: • Member and Guest Check-in Compliance, • Greet all incoming members and guests, • Ensure all check-in procedures are followed, • Thank guests for coming as they exit, • Sales, • Create new business internally through member promotions, referrals, and inquiries, • Promote specials to current and future guests, • Reach out to existing and potential members via email for sales opportunities, • Reconcile and report all incoming and outgoing transitions, • Successfully attain personal sales revenue targets, • Customer Service & Operations, • Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities, • Handle member service issues to include: change of address, electronic funds setup or change, and questions regarding billings and payments, • Update Supply Request Log and Maintenance Log (depending on the issue), • Promote and sell merchandise, • Keep the front desk area and entryway clutter-free, orderly and clean, • Perform general cleaning duties to include hourly bathroom room and studio checks, • Follow up with members that have enrolled to ensure we are exceeding expectations, • Provide the highest level of customer service possible when communicating and interacting with guestsQualifications:, • 1-2 years of customer service or sales experience preferred, • 1-2 years MindBody software experience preferred, • Competitive drive to succeed in commission sales and performance-based culture, • Excellent customer service skills, • Knowledge of sales practices and techniques, • Independent, self-starter with strong organizational skills, • Basic computer skills, • Strong communication skills in both oral and written, • Organized and detail-oriented, • Friendly, warm, compassionate, and welcoming personality, • Easy to talk to and comfortable around new people, • Flexible availability early as 5am and late as 10pm - a must, • Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)Certifications / Educational Requirements:, • High School Diploma or GED requiredPhysical Requirements:, • The employee occasionally sits, walks, kneels, and reaches with hands and arms, • Ability to lift and/or move up to 25 lbs.Work Environment:, • While performing the duties of this job, regularly exposed to moving mechanical parts, • The noise level in the studio environment is loud

Job DescriptionJob Description Overall Job Summary: The Department Supervisor is responsible for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues. This position reports to our Department Manager or Store Manager (based on volume) and has the following direct reports: dotted line to Sales Advisor(s). Your Day to Day* Sales and Profit • Together with the store management team, ensure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours., • Ensure H&M Customer Service standards are always delivered through active coaching and leading by example, • Ensure the maintenance of the sales floor is managed in a cost-efficient way to meet H&M standards and initiate actions accordingly with the store management team, • Perform all store routines, including the opening and closing of the store, following all Company practices and procedures, • Ensure that the truck is processed and follow up to ensure the execution according to guidelines, • Actively prevent loss and ensure the store follows appropriate safety and security guidelines, • Identify opportunities to increase customer satisfaction and sales with the Department Manager and then execute changes accordingly People and Teams • Ensure clear communication to Store team on business performance, company culture, training focuses through daily Behind the Seams Meetings and participating in leadership meetings, • May be assigned overall store responsibility in absence of Store Manager or Department Manager when opening or closing store, • Work with timekeeping and scheduling system as part of opening/closing routines, • May be asked to train other supervisors as well as complete projects on an as needed basis for their development, • Serve as a note taker for staff interviews when needed, • Act as a management witness, on behalf of H&M, in employee discussions as needed, • Ensure that all employee issues are immediately brought to the attention of management team, • Assist the management team in the day-to-day supervision of staff by directing and overseeing workflow within the store, • Assist the management team with the training and developing of Sales Advisors on the operational side of the business by following up on clear goals and providing timely feedback, • Ensure health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all times, • Strengthen our Company Culture by promoting feedback in our daily work and coach your team to do the same Financial Accountability • None Qualifications Who You Are • Inclusive, positive, creative, and willing to learn on the job!, • Passionate for customer service and helping people find their style, • A multi-tasker who enjoys working in a fast-paced environment with an eye for detail, • You have the ability to lift in excess of 20 pounds, • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance, • Ability to climb a ladder and use a step stool, • Open availability including evenings and weekends, • 1-2+ years of transferrable experience welcome, • Basic computer skills such as browser navigation, software interaction, and data entry are needed, • May be required to travel to support other stores and for training Why You’ll Love Working for H&M • Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals., • Endless growth & development opportunities. Additional Information Job Status: Hourly, Non-Exempt Compensation: Hiring Range is $19.13 - $21.95 Hourly** EEOC Code: SLS *This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion. **H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

Job Description Customer Experience (CX) Intern Description We are seeking a mission-driven Customer Experience (CX) Intern. As an early member of the team, you will support all account management (B2B) activities as well as interact directly with end-users to ensure we deliver the highest level of customer support. You will be relied upon to answer requests and fulfill orders so that our end-users gain access to the upskilling resources they need to advance their careers. You will also provide sales, business development, and marketing support. As the Customer Experience (CX) Intern, you will join as a partner to our clients and users to provide them with an exceptional experience and to drive adoption of platform with their employees. The CX Intern will report directly to the Lead Account Executive, and have close working relationships with our entire team. This is an un-paid internship. Here is an overview of the main responsibilities: You'll know you're successful if you.... • Own & nurture relationships with our end-users through account management, customer support, trouble shooting, and providing exception service, • Own & continuously improve the customer experience & journey from onboarding to renewal, • Work with professional development providers to fulfill orders for end-users, • Participate in the development of repeatable processes & tactics to drive world-class customer satisfaction & user engagement, • Provide account management support to stakeholders at customer companies, • Identify customer feedback from quantitative & qualitative feedback to drive product features and enhancements, • Collaborate with internal teams to improve the customer experience for OneRange clients as well as internal processes, • Proactively use data and analytics to present regular business reviews and recommendations focused on clear metrics that outline successes and opportunities., • Build strong relationships as a trusted advisor and subject matter expert with end-users and customer point of contacts We know that you have what it takes to excel in this role if: • You have or are pursuing a 4-year degree from an accredited university, • You are able to work independently as well as collaboratively within a team environment, • You are willing to do what it takes to get the job done, • You approach your work with resilience and an agile mindset, • You are a team player who values and contributes to a diverse & inclusive workplace, • You feel at home participating in product trainings and onboarding meetings, • You are a self-starter with a competitive nature and a desire to grow a career in technology, • You have strong written and verbal communication skills, • You are extremely personable and coachable, with strong organizational and time management skills, • You have a track record of high performance in everything you do, • You have an unconditional belief in the mission and live and work to “empower others”, • You have an aptitude for technology, • You have an eye for process improvement, • You thrive in an unstructured start-up environment, • You’re a self-starter with an entrepreneurial mindset, • You love working with data, • You have a positive, professional, and intentional attitude in everything you do, while being yourself and doing your best work, • You love to be challenged, • We are “all-in” to accomplish the mission together while empowering teammates to be “all-out” when they are with family and/or on vacation, • We have a passion for building something that inspires others, • We set the example for high-performing teams, • We are transparent and over-communicate because we know others count on us, • We always “work the problem” and bring solutions to the table, • We believe leadership is a characteristic – we are all leaders, • We are professional and presentable, always having an “attitude of gratitude”, • We are never afraid to fail, we only fear standing still, • We hold each other accountable, in work and in life, • Our office is currently in SoHo West in downtown Manhattan, within the Columbia Startup Lab but we work as a remote/hybrid team, • Unlimited and flexible vacation and personal time off, • Coworking membership at Studio (NYC-based co-working space) Powered by JazzHR Vypbl1ChB3