Customer Service Rep.
8 days ago
Jacksonville
Job Description Customer Service Representative – Bob’s Backflow & Plumbing Services | Jacksonville, FL Bob’s Backflow & Plumbing Services is looking for a friendly, organized Customer Service Representative (CSR) to join our Jacksonville team! This role focuses on customer communication, scheduling, and administrative support for our service managers. What You’ll Do: • Handle a high volume of customer calls, emails, and in-person inquiries, • Schedule service requests and create work orders for technicians, • Follow up with customers to provide updates and ensure satisfaction, • Support service managers with filing and tracking proposals, • Team player with strong communication and organizational skills, • Customer service experience required, ideally in a fast-paced environment, • Experience handling high call and email volume, • Must be reliable, detail-oriented, and comfortable multitasking Benefits: • Paid holidays, • Vacation benefits, • Bonus program, • Healthcare coverage