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Job Description Join Al Bourdeau Insurance Agency, a highly reputable insurance agency located in East Lansing, Michigan. We are seeking a motivated and skilled Personal Lines Account Manager to join our team. As a Personal Lines Account Manager, you will be responsible for building relationships with clients, providing exceptional customer service, and managing all aspects of their personal insurance needs. You will have the opportunity to use your expertise to assess clients' risks and recommend suitable insurance coverage. If you are passionate about the insurance industry, have excellent interpersonal skills, and are excited about the opportunity to work in a supportive and collaborative environment, Al Bourdeau Insurance Agency is the place for you! Apply now and join our team of dedicated professionals. Benefits Annual Base Salary Based on Experience Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Office Keurig/Coffee Office Potlucks Employee Meet-Ups Community Involvement Community Involvement In-Office Work Bonus Charity Events Family-Focused Agency Paid Holidays Paid Time Off (PTO) Casual Dress Responsibilities Manage client accounts by providing personalized service and support. Assess client insurance needs and recommend appropriate coverage options. Create and maintain accurate client records and policy documents. Respond to client inquiries and resolve any issues or concerns in a timely manner. Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty. Requirements Sales: Applicants are expected to progress into an insurance sales position. Experience: Previous experience in personal lines insurance or account management preferred. Product Knowledge: Familiarity with various personal lines insurance products and coverage options preferred. Customer Service Skills: Excellent communication and interpersonal skills to provide top-notch service to clients. Organizational Skills: Ability to manage multiple client accounts, prioritize tasks, and meet deadlines. Technology Proficiency: Experience with insurance agency management systems and Microsoft Office suite preferred.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Opportunity for advancement, • Paid time off, • Dental insurance, • Health insurance If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. RESPONSIBILITIES: • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Work with the agent to establish and meet marketing goals., • Maintain a strong work ethic with a total commitment to success each and every day., • Work alongside your agencys team to ensure successful long-lasting customer relations.QUALIFICATIONS:, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Ability to effectively relate to a customer, • Property & Casualty licenseBENEFITS:, • Salary, • Commission, • Bonus, • Paid time off (vacation and personal/sick days), • Profit sharing, • Growth potential/Opportunity for advancement within my office

Job Description The Commercial Lines Account Manager is a key member of our insurance team, responsible for managing a portfolio of commercial clients and ensuring their coverage needs are met with precision and care. This role involves hands-on policy servicing, renewal planning, and proactive client communication, all while maintaining strong relationships with carriers and the internal team. Success in this role requires strong organizational skills, the ability to manage multiple priorities, and a collaborative, solutions-focused approach Base salary $60,000 - $75,000 based on experience Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Life Insurance Vision Insurance Mon-Fri Schedule Career Growth Opportunities Disability Insurance Retirement Plan Paid Holidays Healthcare Spending Account Free Coffee Regular company team-building events and seasonal celebrations Opportunities to participate in community volunteering and outreach initiatives Responsibilities • Collaborate with producers to design, implement, and maintain commercial insurance programs tailored to each client, • Serve as the main point of contact for clients, addressing policy questions, service requests, and coverage guidance, • Prepare and submit insurance applications, proposals, and policy documents accurately and on schedule, • Coordinate marketing efforts and negotiate terms with carriers to secure the best options for clients, • Manage the full renewal process: gather information, analyze coverage needs, remarket policies, and communicate changes, • Educate clients on audits, endorsements, and other policy procedures; provide premium allocation reports using Excel, • Handle certificates of insurance, endorsements, cancellations, reinstatements, and policy changes, • Active Property & Casualty insurance license, • Minimum 3 years of commercial lines insurance experience (account management or underwriting preferred), • Strong understanding of key commercial coverages, including GL, WC, Property, Auto, Cyber, and Professional Liability, • Proficiency with Microsoft Excel; comfortable generating premium breakdowns and working with client data, • Excellent organizational and time management skills; able to prioritize and follow through in a fast-paced environment

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Signing bonus, • Training & development Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets.

Job DescriptionDescription: Join Our Growing Team at Feldman Automotive Group! At Feldman Automotive Group, we are dedicated to fostering growth and success for our team members. With 7 Chevy stores and 20 locations across Michigan and Ohio, we are rapidly expanding and we want YOU to be part of our journey! We are seeking dynamic individuals eager to take their careers to the next level and grow with us. Unlimited opportunities for advancement await those ready to succeed in a fast-paced, supportive environment. If you love working with new technologies and innovative products, we have the perfect opportunity for you to join our Service Call Center team. This is a great starting point for a career in retail automotive and an excellent way to familiarize yourself with the entire dealership experience. Please note: This is NOT a remote-based position. Core Values • Honesty and Integrity, • Respectful, • Fanatical Attention to Detail, • Team Player, • Medical, Dental, & Vision Insurance, • Life Insurance and AD&D, • 401(k) Plan, • Critical Illness & Accident Insurance, • Short and Long-Term Disability, • Answer customer calls and follow up on service appointments, • Utilize multiple systems to retrieve customer information while on the call, • Be comfortable in a tech-savvy, fast-paced environment requiring multi-tasking, • Respond to phone, internet, and live chat inquiries using scripts and templates, • Provide customers with initial service information & direct them to the service department, • Follow up on leads that are not ready to make an appointment or have missed one, • Participate in team and process development sessions, maintaining positive relationships with teammates, service team, and dealership management, • Utilize CRM tracking systems dailyRequirements: Requirements: • Experience in an office-based work environment is beneficial, • Call-heavy role experience is highly preferred!, • Strong computer skills and the ability to multi-task in a tech-savvy environment, • Excellent verbal and written communication skills, • Team player attitude with a positive demeanor, • Prompt, courteous, and professional at all times, • Enthusiastic personality with a drive to succeed We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Compensation: $37,185 - $45,000 yearly Responsibilities: • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction, • Ensure customer account information is up-to-date, • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries, • Interact with the sales lead to maintain and improve service and product knowledge, • Find patterns in customer complaints and bring them to the team for improvement, • Manage the implementation of new benefits or changes to benefits for clients. Interface with insurance carriers, process required paperwork and documentation, and perform quality checks to confirm that requests are completed appropriately, • Prepare educational material for open enrollment or educational meetingsQualifications:, • Proven success working in a fast-paced environment, with the ability to handle multiple projects and responsibilities, • Ability to provide raving fan service to existing accounts and prospective clients, • High level of attention to detail; able to follow processes, utilize systems, and meet/exceed deadlines, • Strong writing and computer skills are a must; experience in Outlook and Excel is required, • Employee benefits experience preferred, but not required, • Marketing and sales experience are a plus, • College education preferred, but not requiredAbout Company We are a respected employee benefits consulting firm with over 55 years of experience. Our proven track record of providing comprehensive solutions to small-to-medium-sized business owners is a hallmark of our success. With a strong infrastructure, back-office support, and industry expertise, we help clients meet their goals of attracting and retaining key talent. • Advanced Technology: State-of-the-art tools and systems assist our benefit consultants in streamlining their clients' benefit processes and employee education to maximize their benefit costs., • Broad Product Offerings: As a non-proprietary firm, we offer a diverse portfolio of healthcare, group life, disability, dental, and vision insurance plans from traditional carriers in the marketplace. This ensures our ability to meet clients' needs.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. What you’ll do • Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility, • Assists customers in making payment to fully automated revenue control equipment, • Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ Promise, • Assists in the management of the day-to-day activities of the assigned location., • Monitors parkers in pay-in lanes, • Makes every customer interaction a moment that matters through friendly and professional conduct., • Willing to assist customers that have forgotten where they parked their vehicle., • Performs other necessary functions as assigned., • Conducts garage and facility audits as required by management., • Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct., • Makes change (if required) for customers before transactions., • Quotes rates for parking services., • Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily., • Resolves customer complaints independently or with the aid of a supervisor., • Answers telephone in a prompt and courteous manner (if required)., • Maintains cleanliness of facility and picks up trash in the surrounding area., • Presents themselves professionally (neat appearance and in uniform) at all times while at work., • Arrives to work on time for scheduled shifts., • Completes any other duties that may be assigned by the supervisor. Qualifications What you need Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Diploma or an equivalent combination of experience and education Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is usually moderate to loud., • The exposure level in the work environment to vehicle emissions is moderate to high, • The exposure level in the work environment to extreme hot/cold temperatures is moderate to high., • The work environment is subject to all weather conditions including, but not limited to, precipitation and wind., • The exposure level in the work environment to bright sunlight and nighttime working conditions is high. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description Our company is seeking a dedicated Help Desk/Customer Service Representative to provide support to physicians and healthcare professionals regarding certification processes. This key role involves fielding questions, troubleshooting issues, and guiding users through documentation and eligibility requirements within a fast-paced healthcare environment. The ideal candidate will demonstrate strong communication skills, attention to detail, and a passion for helping others. Key Responsibilities: • Serve as the primary point of contact for physician certification inquiries via phone, email, and online ticketing systems., • Assist healthcare professionals with application procedures, credential tracking, status updates, and documentation submissions., • Provide timely support and resolution for incoming requests, ensuring superior customer experience and compliance with regulatory standards., • Collaborate with internal certification teams to resolve complex cases and maintain updates on policy changes., • Document all interactions and resolutions accurately in the CRM system., • Educate users about eligibility criteria, renewal timelines, and process requirements for various physician certifications., • Escalate unresolved issues to appropriate departments as needed., • Contribute to the development of FAQs, training content, and process improvement initiatives. Qualifications: • Proven experience in a customer service, help desk, or administrative role, ideally within healthcare or medical administration., • Familiarity with physician certification or medical credentialing processes is preferred., • Excellent verbal and written communication abilities., • High attention to accuracy and a solution-oriented mindset., • Proficient in Microsoft Office and CRM or ticketing software., • Professional demeanor, with a commitment to delivering outstanding service.

Job Description Customer Service Representative Job Summary: A-1 Mechanical is currently looking for Customer Service Rep. This position offers the training necessary to establish you in a reputable trade, and create career growth potential. Our company was established in 1983, and we provide HVAC Repair, Replacement and Installation services. The services we provide range from new construction installations of single family, multifamily and commercial fields. To HVAC technical repairs, or retro installations for customers who've purchased a new furnace, or air conditioner. Job Function: You'll learn the entire process of a Customer Service Rep from taking calls, understanding various questions with the capability of answering them. Scheduling appointed calls to the service technicians and following the designed system of our service department. • Deliver a 5 star experience every day to every customer and employee - always communicate positively with integrity, professionalism, and empathy., • Be proactive, and problem solve customer situations with the technician. While also providing minor HVAC support to the customer., • Respond, communicate, and solve customers concerns urgently and professionally., • Understand the dispatch board and making sure the technicians are efficient with their calls., • Coordinate customer and vendor calls to the A-1 Mechanical team., • Reschedule conflicting calls when necessary., • Review the after hour calls, get with the on call technician for necessary notes., • Maximize technician efficiency and customer experience for routing and experience level., • Ensure great customer service by communicating and notifying customer of arrivals, and delays., • Coordinate and schedule part replacement jobs., • Health, Dental and Vision Insurance, • Holiday, and Paid Vacation, • Life Insurance, • Long and Short Term Disability Insurance, • High School Diploma or equivalent, • Technically inclined, understand all general Microsoft Office applications

Job DescriptionBenefits: • Employee discounts, • Flexible schedule But it gets even better: • We close early so you can enjoy your evenings., • We offer flexible work schedules., • Were keeping it casual. T-shirts and sneakers are where its at!, • Cake discounts. Yummm!, • You dont have to be 18 to work here, so students can join us., • This job is fun. Its literally a piece of cake!, • This is a great place to make new friends!, • Youll get trained. Not only on crafting cake, but on growing your career., • We love to celebrate and bring joy to the community. We are looking for someone who is willing to work morning shifts (ex. 8:30-3:30) or afternoon shifts (ex. 11-7:30 or 1-7:30) for 20-25 hours a week during the week (Monday-Friday)! Apply now. Joy is the job.

Job DescriptionBenefits: • Company parties, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Oversee the customer service team and daily operations., • Develop and implement customer service policies and procedures., • Handle escalated customer complaints and issues., • Train and mentor customer service representatives.QUALIFICATIONS:, • 5+ years of experience in customer service, with 2+ years in a managerial role., • Leadership and organizational skills., • Communication and problem-solving abilities.

Job Description The Food Services Specialist is a key associate at Hope Network whose primary responsibilities include: Prepare food as indicated on posted menu. Follow food safety, Ex. Serve Safe, practices. Maintain order, clean and sanitize kitchen facility and equipment adhering to Health Department and other regulatory standards. Follow instructions as provided by the Program Supervisor. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned. 1. Regular and predictable attendance is an essential requirement of this position. Successfully complete all required and applicable trainings and in-services including annual refresher and appropriate intervention techniques., 2. Prepare attractive, nutritional food according to menu plan. When there are necessary changes to the menu, revise that document to reflect the food actually served., 3. Purchase food as directed by the Dietary Coordinator. Maintain food inventory., 4. Advise program staff, i.e. DSPs, in relation to maintaining food safety, food preparation, food storage, and kitchen/dining room management., 5. Perform shift duties relevant to the maintenance, order and sanitation of the kitchen facility and equipment, as directed, adhering to regulatory standards., 6. Review resident Food Preference surveys; Know residents’ dietary needs and preferences; maintain a high level of consumer satisfaction., 7. Maintain a safe working environment by: using proper lifting techniques. Also responsible for reporting any accidents, filling out incident and basic injury reports as needed in a timely manner., 8. Promote a positive morale among staff by modeling and encouraging effective teamwork and communications. Continually work to promote successful working relationships among all co-workers; alert supervisory staff of situations that may require further intervention., 9. Know and follow applicable Hope Network Rehabilitation Services policies and procedures, AFC Licensing Rules, and Health Department/Serve Safe Certification sanitation and food handling guidelines., 10. May assist with departmental and corporate events, as directed., 11. Respond in the event of an emergency or drill, according to corporate policy and procedure and training protocols. Educational / Talent Requirements: 1. Minimum Education required: High School Diploma or GED., 2. Ability to pass Health Department approved sanitation classes, Ex. Serve Safe., 3. Ability to work with and respect individuals from various religious, ethnic, and social-economic backgrounds., 4. Demonstrated ability to take initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner., 5. Ability to lift up to 50lbs non-stationary weight. Ability to bend, stoop, twist, pivot and kneel while bearing weight of a consumer. Ability to stand a majority of the eight-hour shift., 6. Ability to complete all required training for the position, including annual trainings and professional development., 7. Demonstrated ability to communicate in written, verbal and electronic formats to meet position requirements. Demonstrated basic computer skills. Work Experience Requirements: 1. Experience in food service preparation and kitchen sanitation preferred.

Job Description The Food Services Specialist is a key associate at Hope Network whose primary responsibilities include: Prepare food as indicated on posted menu. Follow food safety, Ex. Serve Safe, practices. Maintain order, clean and sanitize kitchen facility and equipment adhering to Health Department and other regulatory standards. Follow instructions as provided by the Program Supervisor. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned. 1. Regular and predictable attendance is an essential requirement of this position. Successfully complete all required and applicable trainings and in-services including annual refresher and appropriate intervention techniques., 2. Prepare attractive, nutritional food according to menu plan. When there are necessary changes to the menu, revise that document to reflect the food actually served., 3. Purchase food as directed by the Dietary Coordinator. Maintain food inventory., 4. Advise program staff, i.e. DSPs, in relation to maintaining food safety, food preparation, food storage, and kitchen/dining room management., 5. Perform shift duties relevant to the maintenance, order and sanitation of the kitchen facility and equipment, as directed, adhering to regulatory standards., 6. Review resident Food Preference surveys; Know residents’ dietary needs and preferences; maintain a high level of consumer satisfaction., 7. Maintain a safe working environment by: using proper lifting techniques. Also responsible for reporting any accidents, filling out incident and basic injury reports as needed in a timely manner., 8. Promote a positive morale among staff by modeling and encouraging effective teamwork and communications. Continually work to promote successful working relationships among all co-workers; alert supervisory staff of situations that may require further intervention., 9. Know and follow applicable Hope Network Rehabilitation Services policies and procedures, AFC Licensing Rules, and Health Department/Serve Safe Certification sanitation and food handling guidelines., 10. May assist with departmental and corporate events, as directed., 11. Respond in the event of an emergency or drill, according to corporate policy and procedure and training protocols. Educational / Talent Requirements: 1. Minimum Education required: High School Diploma or GED., 2. Ability to pass Health Department approved sanitation classes, Ex. Serve Safe., 3. Ability to work with and respect individuals from various religious, ethnic, and social-economic backgrounds., 4. Demonstrated ability to take initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner., 5. Ability to lift up to 50lbs non-stationary weight. Ability to bend, stoop, twist, pivot and kneel while bearing weight of a consumer. Ability to stand a majority of the eight-hour shift., 6. Ability to complete all required training for the position, including annual trainings and professional development., 7. Demonstrated ability to communicate in written, verbal and electronic formats to meet position requirements. Demonstrated basic computer skills. Work Experience Requirements: 1. Experience in food service preparation and kitchen sanitation preferred.