Senior IT Manager
1 month ago
Holt
Job Description Key Areas of Responsibility (Answerable for the following end results) • Develops and establishes policies and objectives consistent with those of the organization to ensure efficient operation of individual departments., • Develop and Oversee implementation of Cyber Security and Disaster Recovery policies and procedures., • Develop annual business continuity plan ensuring redundant capacity for off catastrophic variables., • Manage corporate systems infrastructure operations, in tandem with Corporate Purchasing governance, which includes vendor selection, installation and configuration of new servers/systems, ensuring backup and recovery strategies, and purchasing hardware and software., • Consults and coordinates with company officials on matters of policy, interdivisional interaction, and capital improvement issues related to Information Technology., • Collaborates with departments and administration to establish goals and priorities for technology solutions to meet company needs., • Develops departmental budget, plans, and recommendations for technology development and deployment at the company., • Oversee IT aspect of any audits (IATF, ISO, SOC, Customer’s IT Risk/DR Assessments, Emotiv’s 3rd Party IT Security Assessment/PEN Test, etc), • Submits IT costs for new business opportunities., • Utilizes a servant leadership model while managing colleagues in the department while working to ensure personal development., • Create an open environment for opinion and diversity of thought to cultivate the best possible solutions to opportunities presented by the business., • Manages departmental operations, equipment, and colleagues through day to day activities., • Manages IT equipment warranty plans., • Manages the accounts and service contracts for all leased equipment., • Manages wireless telecommunications accounts., • Manages software licensing contracts and accounts., • Maintains backups to disk and cloud., • Manages VMWare environment., • Manages IT Networking (WAN, LAN, Internet, switches, WAPs, and Firewalls)., • Evaluates new and innovative technologies to determine how these can benefit the organization., • Recommends and participates in the development of company policies and procedures; may serve on company planning and policy-making committees., • Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems., • Provides 2nd level support for all I.T. and telecommunications issues with corporate staff. Provides 3rd level support for all I.T. and telecommunications issues with plant staff., • Conducts growth analysis and capacity planning and develops capital and operating budget recommendations., • Documents all activities as required., • Adhere to all company guidelines for Emergency Evacuation to ensure employee safety., • Any additional responsibility deemed necessary by management. Limits of Authority • Advise Executive IT Director and top management of those situations that may pose a significant risk to the program, product assurance, facilities, and employee safety or customer satisfaction results., • Initiate actions to prevent the occurrence of any nonconformance relating to product, process & systems., • Identify and record any problems relating to the product, process, or system., • Initiate, recommend, or provide solutions through appropriate channels and verify implementation., • Initiate project RFQ’s with supporting documentation to be signed., • Recommend hardware, software, tools, or other items to be used to improve support or operation of company computers and telecommunication infrastructure., • Monitor and enhance security systems., • Perform any necessary actions to ensure validity, security, and integrity of company owned computer systems and data. Basic Education, Experience and Skills Required • College Degree in Computer Science, Management Information Systems, or equivalent combination of education and experience., • Minimum 5 years “hands–on” IT experience., • Minimum 3 years management experience., • Experience supporting and using Trans4m and/or Plex ERP., • Experience with networking., • Experience with Microsoft SQL Server., • Experience supporting virtualization platforms, specifically VMware vSphere., • Experience supporting Linux operating systems, specifically ESX/ESXi server., • Experience supporting SAN and enterprise hardware., • Experience with Microsoft Windows Server OS, Active Directory, and Group Policy., • Able to maintain confidential information. Internal Training (Minimum Requirements) • Dakkota Orientation, • Safety Training, • Environmental Mission Statement, • Evacuation Route, • Significant Aspects Overview, • Dakkota Vision and Culture, • Departmental Training, • Process 17 – Information Technology, • Company Training, • BOS Overview, • Information Technology, • Outlook, • Trans4M Overview, • Purchase Requisitions, • Quality Mission Statement, • Expense Reporting, • Travel Management System Health, Safety and Physical Demand Requirements • Normal amount of sitting and standing, average mobility to move around an office and plant environment, able to conduct normal amount of work on a computer. Risks Associated with Job Function • None Travel Requirements • Up to 75% travel may be required* *NOTE: During launch or extraordinary situations may be required to travel more