Technical Writer 154964
21 days ago
Lansing
Job Description Come build, innovate, disrupt, and thrive! KēSTA I.T is actively seeking a Technical Writer for an immediate contract engagement with our government client. Work Location: This position is Hybrid Job Description: We Are Seeking an experienced Technical Writer to lead efforts focused on reviewing, updating, and maintaining published documents and web content to ensure compliance with ADA WCAG 2.1 AA accessibility standards. This role will play a key part in establishing documentation best practices, collaborating with cross-functional teams, training staff, and driving ongoing accessibility remediation initiatives. The ideal candidate brings strong technical writing expertise, accessibility knowledge, and the ability to work independently while coordinating closely with stakeholders. Responsibilities: · Review and update published documents and web-based content to ensure compliance with ADA WCAG 2.1 AA standards and applicable policies · Establish, document, and promote best practices for accessible documentation and web content · Lead remediation efforts to address accessibility non-compliance issues · Train program and business staff on accessibility standards, tools, and documentation best practices · Collaborate with web administrators, content teams, analysts, and accessibility review teams to meet compliance timelines · Participate in regular status meetings to track progress, set priorities, and remove blockers · Develop, enhance, and maintain user, technical, and process documentation for multiple applications and business functions · Create and maintain documentation templates, libraries, and version controls · Ensure consistency of terminology, messaging, and formatting across all documentation · Compose and edit technical manuals, guides, reports, training materials, brochures, and other publications · Coordinate graphics, layout, and document production as needed · Review, edit, and refine materials prepared by others for clarity, accuracy, and accessibility · Manage documentation service requests and provide accurate status updates · Track and report time spent on work activities while adhering to quality standards · Support presentations, public-facing materials, and training documentation as required Required Skills: · Minimum of 4 years of professional technical writing experience · Strong experience producing technical documentation and web content supporting business operations and communications · Demonstrated experience working with ADA WCAG 2.1 AA standards · Experience reviewing existing documentation against established standards and identifying accessibility gaps · Hands-on experience using accessibility tools such as Microsoft Accessibility Checker, Adobe Accessibility Checker, or equivalent · Experience mentoring teams and delivering training on documentation standards and best practices · Ability to structure complex technical information into clear, logical, and user-friendly content · Strong written and verbal communication skills · Ability to work independently and collaboratively within a team environment Preferred Skills & Experience · Experience developing documentation standards and governance models · Experience supporting accessibility initiatives across multiple applications or departments · Background in technical writing, journalism, or professional communications · Familiarity with research methodologies and documentation lifecycle management Available Benefits: · Medical Benefits (Platinum level plans available) · Work from home / Hybrid / Onsite options · PTO · Holiday Pay · VTO · 401K · Charitable Match · Training reimbursement About KēSTA I.T.: Our name says it all; KēSTA I.T. (Keys-to-I.T.) AND our people are our keys to our success! KēSTA I.T. is a premier Utah-based technical staffing and consulting services firm. We specialize in temporary and permanent placement of Software, Hardware, Network, Cloud, CRM/ERP, Data, End-User support, Web and Executive / leadership-based positions on a full time and consulting basis. If you're interested in a role where top performance is rewarded, personal time is valued, and excellence is demanded at every level we want to talk to you today! Where do you want to go? We've got the keys! ~ KēSTA I.T.