About Us: All Attractions City Tours is one of the leading tour providers in the city, offering visitors unforgettable sightseeing experiences, from iconic landmarks to immersive cruises. We pride ourselves on providing exceptional service and creating seamless, memorable adventures for all our guests. Position Overview: We are looking for a dedicated and detail-oriented Customer Service Representative to join our guest support team. This role is focused on handling customer disputes, addressing inquiries, resolving issues, and ensuring an outstanding customer experience throughout their journey with us. ** Responsibilities:** - Handle customer inquiries, complaints, and disputes via phone, email, text, and in person. - Investigate and resolve billing issues, chargebacks, and refund requests with professionalism and accuracy. - Document customer concerns and resolutions clearly in our internal systems. - Provide timely updates to customers regarding ticketing issues, schedule changes, and policies. - Collaborate with sales agents, management, and operations to ensure alignment on guest resolutions. - Educate customers on our tour offerings, schedules, and booking processes. - Assist with pre- and post-tour support, helping guests navigate any questions or concerns. - Maintain a calm, empathetic, and solution-focused approach even in high-stress situations. ** Qualifications:** - Previous customer service experience (tourism or hospitality industry a plus) - Strong conflict resolution and problem-solving skills - Excellent verbal and written communication - Ability to multitask and stay organized in a fast-paced environment - Professional, positive, and patient demeanor - Basic knowledge of platforms like Square, PayPal, or similar payment processors is a plus - ** Benefits:** - Flexible schedule options - Opportunity to grow within a dynamic tourism company - Supportive team culture - Discounts on tour experiences
Location: Manhattan, NY (On-Site) NO REMOTE Job Description: We are seeking a Customer Service Representative to join our team in Manhattan! In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier customer support. Responsibilities: · Assist customers with inquiries and product/service details. · Handle customer complaints and provide effective solutions. · Maintain detailed and up-to-date customer records. · Work closely with other departments to escalate issues when necessary. · Participate in ongoing training and improvement initiatives. Qualifications: · Strong communication and interpersonal skills. · Problem-solving mindset with the ability to think on your feet. · Ability to handle stressful situations with professionalism. · Detail-oriented and organized. · Prior experience in customer service is a plus but not required.
With its vibrant and welcoming atmosphere, Color Me Mine Upper West Side invites individuals of all ages to explore the joy of pottery painting. We're on the lookout for vibrant and hardworking individuals to join our dynamic team! As the face of our studio, you will be the key player in welcoming guests to the world of pottery painting, maintaining the studio and processing ceramics! Responsibilities: Provide excellent customer service Assist guests with pottery painting and studio processes Maintain studio cleanliness and organization Perform kiln room tasks (training provided) Host birthday parties and events Promote studio offerings and specials Work efficiently in a fast-paced environment Qualifications: Minimum of 1 year experience in a food, retail or sales position Strong communication and problem-solving skills Reliable, self-motivated, and a team player Must be available Tuesday, Thursday, and Weekends (including evenings) We’re looking for team members who can consistently work 3-4 shifts per week Ability to stand for long periods and lift up to 50 lbs Compensation and Benefits: Hourly Pay: $18 - $22 per hour Studio Associates receive a set base rate plus tips, with the opportunity for higher earnings based on participation in parties and events Employee discount Paid training and sick time 401(k) after six months Shifts: Day and evening availability required. Salary $18 - $22+ per hour
We are now hiring Customer Service representatives, receptionist and Branch Managers. Location: New York City, Manhattan You must be 18 and over to apply for this position and to begin training. Training is paid. A minor probationary period will apply before permanent schedule is distributed. Hours: Monday - Friday 6:00AM - 10:00AM 10:00AM - 5:00PM 5:00AM - 10:00PM Or - Saturday - Sunday 10:00AM - 2:00PM 2:00PM - 7:00PM Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. All in office amenities and supplies will be provided. Professional attire is required at all times. Apply now! All applicants will be considered.
We are looking for a friendly, proactive, and organized Customer Care Specialist to join our team. You will be the first point of contact for our customers and play a critical role in delivering an outstanding experience.
Our remote customer service job involves handling customer inquiries and requests remotely, typically via email, or chat. Responsibilities include resolving issues, providing accurate information, and ensuring customer satisfaction. This role requires strong communication skills, problem-solving abilities, and the capacity to manage a high volume of interactions while maintaining professionalism and empathy.
Be the Voice of Our Brand: Join Our Customer Service Team! Do you have a passion for helping people and a knack for problem-solving? We're looking for enthusiastic customer service representatives to join our team. As the first point of contact for our customers, you'll play a crucial role in delivering exceptional experiences and building lasting relationships. We Offer: * Comprehensive training and support * Opportunities for career advancement * Positive and collaborative work environment * Competitive salary and travel opportunities
Busco 2 jóvenes interesados en su crecimiento personal y laboral, con un perfil dinámico, organizado y sobretodo muy activo para ocupar la posición de oficial de crédito. No es necesario hablar ingles, solo necesita escribir y hablar bien el español. NO NECESITA EXPERIENCIA. *NUESTROS REQUISITOS: - Habilidad verbal excepcional, con capacidad para comunicarte de manera clara y efectiva. - Experiencia previa en atención al cliente, ventas o roles que impliquen interacción con el público (deseable). - Actitud proactiva y disposición para aprender sobre los productos que se ofrecen. - Buena presentación personal y capacidad para trabajar en equipo. -Disponibilidad de tiempo -Aptitud para trabajar y liderar un equipo -Buena actitud *OFRECEMOS: - Salario competitivo según la experiencia. (Pago cash) - Oportunidades de crecimiento dentro de la empresa. - Ambiente de trabajo dinámico y amigable. - Formación continua sobre los productos y técnicas de ventas. - Buen ambiente laboral - Viajes -Incentivos - Crecimiento personal
About Us: We are a locally owned boutique laundry store that prides itself on delivering top-tier garment care with a personal touch. Our cozy, modern shop offers a welcoming environment for both customers and staff. We’re looking for a reliable, friendly individual to join our team and help us maintain our high standards of service. Job Responsibilities: • Greet customers and provide excellent service • Check in laundry and input customer orders into POS system • Sort, tag, and prepare laundry for wash & fold or dry cleaning • Handle payments and maintain accurate transaction records • Ensure the store remains clean, organized, and inviting • Assist with basic folding and packaging tasks as needed • Communicate with customers regarding special requests or concerns Requirements: • Strong attention to detail and cleanliness • Friendly, professional demeanor • Ability to lift up to 25 lbs and stand for extended periods • Punctual, reliable, and able to work independently • Previous customer service or retail experience preferred, but not required
United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME
Ventas, Atención al Cliente, programa de Ascensos
Counter person for busy shipping store. room for Growth. We are looking for someone who is detail oriented punctual, shows up for work every day Hell or High Water,
We are a luxury live entertainment company specializing in elegant string performances for weddings, corporate events, and upscale private gatherings. We are seeking a proactive, personable Appointment Setter to help us connect with potential clients and book consultations. Responsibilities: • Reach out to warm leads via email, phone, and social media • Qualify prospective clients and schedule appointments for our sales team • Maintain accurate records in our CRM • Follow up with leads in a timely and professional manner • Collaborate with the team to improve outreach strategies Qualifications: • Excellent communication skills (written and verbal) • Organized and detail-oriented • Comfortable with outreach and following scripts • Previous experience in sales or appointment setting a plus • Passion or interest in music/events is a bonus! Compensation: Pay per call