Customer success manager jobs in Jersey City, New Jersey - Page 4Create job alerts

Customer Success Manager in NYC at Physitrack.

Junior Customer Success Manager (API) with German.

We’re looking for a Customer Success Manager to join our fast-growing team and serve as the trusted partner for our small business customers. Strong verbal communication; confident and comfortable on customer calls. We create meaningful results for our customers and drive growth for our team—ens

Significant experience working in Customer Success or Account Management at a senior level with enterprise customers, including managing 6 or 7 figure deal sizes and building relationships with executive-level personas. Demonstrable experience improving customer treatment strategies, internal cross-

Remote (CET 2h) | ???? Fluent German (C2) & English required. German (C2) and ???????? English (fluent).

As Senior Client Success Manager, Public Sector, you will own day-to-day management of our largest government client, manage other government clients, while preparing our next public sector clients to launch. While this is not required, the segment you will be working on is specific to the public se

Reporting to the Director of Primary Research Commercial Propositions, you will work closely with Research Sales, Marketing, Customer Success, STMJ, and other internal stakeholders to ensure a unified, simplified, and innovative GTM approach. Go-To-Market (GTM) Enablement Manager, Primary Research.

Customer Success Operations Manager. Fi is looking for a Customer Success Operations Manager. We're looking for a Customer Success Operations Manager to elevate how our CX team runs.

As we grow, we're looking for a Revenue Operations Manager to join our high-performing GTM & Analytics team within RevOps and help shape the future of how Sales, Customer Success and Marketing operate. As Revenue Operations Manager, you'll act as a strategic and operational business partner to Sales

You'll be reporting to the Manager of enterprise customer success and be working very closely with our other customer success managers in building a world-class CS org. We're looking for an Enterprise customer success manager whose top priority is helping customers succeed with WRITER. As our custom

Becoming the customer advocate within Connecteam, collaborating with Product, Development, and Customer Success teams to ensure customer needs are heard. Customer Success Onboarding Manager. What is the Customer Success Manager role at Connecteam?.

As Customer Success Manager, you'll own onboarding, training, and ongoing success in Siro deployments with field sales teams. Ensure Siro's customers achieve success through:. B2B Customer Success experience.

Founding Customer Success Manager. AI Applications | Customer Success Platforms. Travel to meet customers in person when necessary.

As a Customer Success Manager at Tennr, your mission is simple: make our customers deliriously happy. You'll run hands-on trainings, execute client success plans, and ensure that every customer sees clear, ongoing value from Tennr. Own the end-to-end customer relationship from onboarding through re

Rilla's Customer Success Team sits at the unique intersection of customers, product, and go to market. Facilitate a smooth and successful onboarding experience for customers, ensuring their long-term success with Rilla. Coordinate with our Account Managers to drive large upsell opportunities for ent

As a Customer Success Manager, you'll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services. One of the things that pleases you most in life i

Customer Success Strategy & Operations Manager. Support CS Operations: Partner with the Senior CS Operations & Strategy Manager to execute projects, troubleshoot workflow issues, and analyze data to support strategic decisions.

The Customer Success role is a full-time onsite position based in our NYC headquarters. We are looking for the next Customer Success team member who will help our growing roster of clients get the most value possible out of our product. Master the onboarding process, guiding customers through traini

The Senior Program Manager, Enterprise Customer Success will lead the design, implementation, and optimization of customer success programs for our most strategic enterprise accounts. Senior Program Manager, Enterprise Customer Success. We're looking for someone who brings a passion for customer suc

Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management. Associate Customer Success Manager. Proactively identify and manage risks, providing mitigation plans to ensure su

Customer Success, Account Management, or a similar customer-facing role, with a focus on enterprise customers. We are looking for an Enterprise Customer Success Manager to oversee a portfolio of ~30 large law firm accounts, focusing on deep, strategic partnerships to deliver measurable customer outc

A Service Delivery Manager (SDM) ensures that the project management and customer success practice services are delivered effectively, efficiently, and to the satisfaction of internal and external clients. It is a very exciting time of growth for our Customer Excellence team, and we are currently hi

The Customer Success department is the backbone of everything Forter does, and as a Senior Customer Success Manager, you'll be a key addition to that team. Senior Customer Success Manager.

Smarsh is seeking a Strategic Senior Customer Success Manager to join our Enterprise Customer Success organization. Strategic Customer Success Manager, Enterprise. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership wit

We're looking for a Manager, Customer Success to lead, develop, and inspire a team of client-facing product experts who help our customers get maximum value from AlphaSense. As a leader in our Customer Success organization, you'll partner closely with Account Executives (pre-sales) and Account Manag

Optimove's Customer Success Manager (CSM) is a dynamic and essential client-facing role, interacting collaboratively with multiple internal and client stakeholders in the iGaming and Retail verticals. If you're looking for the next step in your career in Customer Success, this could be the right opp

As consumers increasingly rely on recommendations from people and communities they trust, impact. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oral, and Fanatics, rely on impact. Portraying good business sense, a solid understanding of the digital ecosystem, and being

Note: Pipe17 is currently focusing on X12 EDI capabilities to integrate with North America Retail trading partners to take orders (both drop-ship and bulk orders into DCs) and connecting those orders to backend systems (ERPs, Fulfillment providers, etc). Act as a customer advocate within Pipe17, rep

DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success.By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI.Fortune 1000, DataCamp is leading the charge in

We are seeking a Senior Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage.

Inspira Education Group is one of the fastest-growing edtech startups in the US. As a Customer Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace.

As an Enterprise Customer Success Manager at Tennr, your mission is simple: make our customers. Enterprise Customer Success Manager. Own the end-to-end customer relationship from onboarding through renewal and expansion ensuring timely implementation and long-term success.

As a Customer Success Manager at Valdera, your core mission is to drive retention and account expansion across our growing global customer base. Customer Success Manager B2B SaaS. Customer Success at an enterprise SaaS company.

Customer Success Manager For Technology Partnerships. As a Customer Success Manager for Technology Partnerships at LiveRamp, you will play a crucial role in ensuring the success of our platform partners. The AdTech landscape is complex and rapidly evolving, making this role pivotal in navigating tec

Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from lea

The Senior Program Manager will oversee the end-to-end process and operations for our Customer Success teams, which includes Onboarding, Customer Success, Account Coordinators, Dispatch, Help Center, and IKB maintenance. The Senior Program Manager will work closely with CS leadership to support thei

Marketing Manager, Partnerships & Enterprise Customer Marketing. B2B marketing, with a focus on partnership, customer, or field marketingpreferably in SaaS, healthtech, or dental technology. Product Marketing, Demand Generation, Sales, Customer Success, and Partnershipsto ensure consistent messaging

Playtech is seeking a US iGaming Customer Success Manager to join our Operation Team in the US. The Customer Success Manager will work with the CSM team. The Customer Success Manager will also establish and maintain close relationships with various departments across the global Playtech organization

Scaled Customer Success Manager. As a Scaled Customer Success Manager, you will work with a wide range of innovative and impressive customers across all segments to deliver customer success at scale. As a Scaled Customer Success Manager, you will be responsible for managing a diverse portfolio of Ai

The Senior Customer Success Manager serves as the internal voice of the customer while working with other CB Insights' teams to exceed customer expectations. Senior Customer Success Manager. The CB Insights Senior Customer Success Manager (or as known at CB Insights, a Forward Deployed Strategist) i

The Population Health Management (PHM) Success Manager role supports Meritain Health's Population Health Management Strategy. Strong communication, customer service focused and client account management skills. This position is eligible for a CVS Health bonus, commission or short-term incentive prog

You'll report to: Manager, Account Management. Demonstrated ability in retaining and growing existing accounts, driving net new expansion bookings as well as upselling/cross selling opportunities within customer accounts. Success in building key customer relationships across different levels of pers

The Customer Success Manager II oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products, the CSM II will perform hands-o

You will be fully accountable for ensuring customers achieve measurable business outcomes and long-term success on the Strategy platform. Customer Success, Consulting, or Advisory roles with enterprise SaaS preferred (. Translate customer goals into actionable success plans with measurable outcomes.

We're looking for a Customer Success Manager to assist us with our growing clinical team. You've worked in a customer success or similar role for 3 or more years. We expanding our services and looking for team members who can help us execute on early successes and scale.

As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Consistent track record of providing stellar support to customers. From affiliates and influencers to content publi

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Coordinating the completion of the Sig

Job DescriptionAbout this role The Onsite Manager is the primary client contact for our Adecco programs and the initial escalation point for any client questions and concerns. Through cooperation, ingenuity, and teamwork, the Onsite Manager is responsible for aligning themselves with our client’s business objectives and creating a collaborative partnership. The Onsite Manager is fully accountable for the strategic, long-term evolution of the client program, including the overall direction and operational management of all business activities. Through the direction of daily recruitment/fulfillment activities, measurements against established KPIs, and the development of collaborative energies. The Onsite Manager will be integral in positioning their teams and programs for continued success. What you’ll be doing Grow & Retain Accounts • Create and develop effective working relationships with key client contacts (e.g., HR, Operations) to foster business growth and understand each client's unique needs., • Achieve and maintain high levels of client satisfaction – exhibited through client surveys and business reviews., • Establishes and maintains a network of industry contacts through participation in professional/trade associations and other professional networking organizations., • Prepare and present a monthly/quarterly business/performance review to the vertical Director and/or VP [QBR & QPR]., • Adopt and demonstrate the Group’s and client’s core values in the delivery of client-centric service., • Responsible for retention of individual clients while maximizing fill rate, time to fill, and ensuring high NPS scores., • Serve as a Brand Ambassador and participate in Thought Leadership activities that build Adecco’s reputation as the most admired workforce solutions partner., • Ability to price and sell services (conversions, temporary and perm placement business)., • Builds and maintains knowledge of target industries, clients, roles, market share, and competition by communicating our value proposition., • Continuously strive for innovation through enhanced processes, policies, and procedures – while meeting established KPIs and SLAs., • Establish a plan to grow and retain existing accounts and newly developed clients., • Compose reporting and interpret data and trends., • Maintain general knowledge of the Adecco Group's service portfolio and be able to price and sell services (conversions, temporary and perm placement business)., • Obtain a clear understanding of the client’s business, staffing needs, culture, and program expectations., • Serve as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates., • Ensure all agreed-upon client requirements (both operational and contractual) are completed and in line with agreed SLA targets., • Ensure proper credit references are obtained, and client credit limits are established according to guidelines., • Gain a complete understanding of the TOM and utilize it as a resource to strengthen the Adecco/client relationship., • Partners with clients to define strategic objectives and hiring needs. Job Requirements A high school diploma or equivalent and 5+ years of relevant work experience. A minimum of two to five years of managerial/supervisory experience in the service provider industry is preferred. Must have a proven track record – measured by customer satisfaction service levels, increased responsibilities, and successful working relationships with colleagues and management. Successful track record of increased customer service levels and satisfaction, enhanced scope of responsibilities, and working relationships with colleagues/management. • Effective written and verbal communication skills – both in a one-on-one and group setting., • Ability to build and maintain strong client relationships and networks., • Ability to successfully manage a recruitment team in a fast-paced environment., • Excellent organizational, prioritization, and multi-tasking skills., • Adept at establishing and managing KPIs and SLAs., • Demonstrated ability to build and maintain strong client relationships and networks., • In-depth knowledge of current recruiting practices compliant with federal and state laws and Company policies., • Proficiency in MS Office (Word, Excel & PowerPoint) and ability to learn new software are required., • Ability to develop and implement policies, procedures, goals, and objectives. You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way. As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person’s journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer. The anticipated annual base salary range for this position is $64,529 - $118,304. Compensation varies based on a variety of factors including, but not limited to, experience, education, key skills, and geographic location. In addition to base salary, the position is also eligible for incentive compensation based on achievements outlined in the compensation plan. Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year. Equal Opportunity Employer/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records Posting date: 10-01-2025