Customer success manager jobs in Jersey City, New Jersey - Page 6Create job alerts

Customer Success Managers are responsible for managing enterprise customers after successfully onboarding them onto the Harri platform. You will be the Success manager as well as the trusted consultant to hospitality industry customers, within our QSR vertical. Customer Success Managers are responsi

About the job Customer Success Manager in the USA (SaaS Product Vertical). Our client is an AI-driven technology company that carries "beauty" as its core ideal, helping its users become more beautiful with image products and beauty management services and assisting with the digital transformation o

As a Customer Success Manager at Tabs, you'll use deep accounting and AR expertise to elevate the customer experience for our AI-powered accounts receivable platform. Drive customer success outcomes: reduce DSO, increase automation adoption, and demonstrate ROI through regular business reviews and s

As a Customer Success Manager, you will manage a portfolio of 70-100 existing Darktrace customers to maximize their utility from Darktrace deployments and grow their Annual Recurring Revenue (ARR). In the Customer Success role, you will be managing a variety of named accounts across our global custo

We're looking for a strategic and experienced Customer Success Manager to join our Upmarket team and lead relationships with some of the world's most recognized eCommerce brands. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates.

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance’s enterprise LegalTech platform. As a Customer Success Manager at Luminance, you will partner with legal teams as they evolve their workflows and embrace AI-driven technology. Exper

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat

Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders-from developers and product managers to executives and end users. Join Anthropic's Customer Success team in a high-impact role drivi

In this position, you will directly oversee a team of Senior Customer Success Associates (CSAs), and coordinate additional escalation staff during high-volume periods at the beginning of each month. Lead and develop a team of Senior Customer Success Associates, ensuring high performance and strong c

We are looking for a standout Enterprise Customer Success Manager to support and grow our most important bank relationships across the top forty commercial banks in the United States and Canada. Founded in 2017 and backed by JPMorgan, PayPal, Amex, Plaid, and Shopify, Codat has successfully powered

This role will report to our Senior Team Manager, Customer Success. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. Lead, manage, and expand long-term cu

As an Enterprise Customer Success Manager, you will play a crucial role in ensuring the long-term success and satisfaction of our high-value enterprise clients. As we continue to expand our client base and product offerings, we are seeking a talented and driven Enterprise Customer Success Manager to

The Customer Success team is a dynamic global organization where the work evolves daily. Two to five years of work experience, ideally in financial services, customer success, client-facing roles, account management, or consultative sales environments. You will also build skills that support multipl

We're hiring mission-driven Customer Success Managers to partner with our enterprise accounts as they transform how they operate. Proven success building relationships, especially with enterprise customers at an executive level. Own success for a set of enterprise customers, driving retention, growt

Execute and support new customer onboarding, including license management, platform training, and guiding customers through ways our data can be actionable. As a Customer Success Manager, you will partner with Fortune 100 brands and leading technology clients to drive engagement, adoption, and long-

We are looking for a detail-oriented, client service focused Customer Success Manager with advertising experience that will work hand in hand with product and business development. The Customer Success Manager will be a crucial member of a growing team that will support Twitch in meeting its objecti

Translate customer goals into actionable success plans with measurable outcomes. You will be fully accountable for ensuring customers achieve measurable business outcomes and long-term success on the Strategy platform. Customer Success, Consulting, or Advisory roles with enterprise SaaS preferred (.

Customer Success, Account Management, or Strategy roles at e-commerce SaaS or MarTech companies. While increasing LTV and driving measurable growth, we help brands stay focused on what matters most - the customer. Drive onboarding, implementation, and long-term success with LTV.

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Manage complex integration cycles with each Enterprise customers; de

Customer Success, Account Management, or Customer Experience. Gather product feedback, surface customer pain points, and work cross-functionally with Product and Engineering to improve the customer experience. Help build and improve internal processes, knowledge bases, and engagement strategies to s

The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Recruiting, hiring, and promotion decisions at Salesforce are fair and

The Senior Customer Success Manager will be responsible for increasing user adoption, driving retention rates, promoting processes, and developing relationships within the advisory space, while also helping support the wider team. The Senior Customer Success Manager will possess strong communication

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. A passion for technology and experience coaching customers on how

We are looking for a Named Customer Success Manager (CSM) to help support and grow our largest and most strategic federal government customers. As a Named CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organization, and ensure they continuously

We are looking for a Scale CSM to join our Customer Success team, reporting directly to the Head of Customer Success and Solutions. Customer Success, with a demonstrated track record of improving GRR and NRR across a scale customer portfolio OR strong experience in renewables/infrastructure with a p

Our Customer Success team is dedicated to our customers' success post-implementation, building long lasting partnerships with our customers, and driving strong adoption, satisfaction, and retention. As a Customer Success Manager, you’ll play a critical role in ensuring that our customers are succe

The OTE for this Customer Success Manager role in New York ranges from $120,000 to $170,000 per year. You'll act as both strategic advisor and technical expert, ensuring seamless integration into each customer's Salesforce ecosystem and long-term business success. Manage and drive annual customer co

As a Customer Success Manager, you are a strategic partner to some of the world's most recognizable brands. Customer Success, Sales/Account Management, or Partnership Marketing within the SaaS industry. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer

More information about Thomson Reuters can be found on thomsonreuters. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. Customer Success is not just a function or team at Thomson Reuters, but also our reason for doing business.

The Customer Success Manager will champion the customer throughout the engagement lifecycle, enabling them to get best value from Enverus' software and solutions. Customer Success Manager - Capital Markets. Ready to roll up your sleeves, learn something new every single day and build a world class C

Strategize cross-functionally with sales and product team to ensure strong customer success operation. We expect top candidates to quickly grow into leadership positions within the Customer Success team and company. We support 300+ customers across the U.

As a Senior Manager, Enterprise Customer Success, you will lead, develop, and scale a high-performing team of Customer Success Managers (CSMs) focused on enterprise customers. Passionate about enabling customers to achieve their goals and transforming the way Customer Success engages enterprise clie

As a Senior Manager of Customer Success Management, how results are achieved is paramount for your success and ultimately results in our success as an organization. You will serve as a functional lead for Customer Success Management and will report directly to the Senior Director of Customer Success

Customer Relationship Management - You will lead by example to proactively develop relationships to further Microsoft's customer success goals with key customer, partner, and internal contacts. Customer Success leadership - Customer Strategy and Growth - You will drive conversations with customers t

As a Customer Success Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. Custom

Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years. Clio is the global leader in legal AI technology, empowering legal professionals and

We are looking for an ambitious and experienced Senior Customer Success Manager. You take responsibility for the Customer Success strategy and the continuous growth of our existing customer portfolio of corporate teams in Internal Audit, Financial Control, and related functions. Work closely with Sa

Act as a champion for customer success, continuously seeking ways to optimize their experience and maximise the transformative impact of Maki's technology. Track and communicate the impact of Maki's solutions through data-driven insights and success stories, ensuring customers see tangible ROI and v

The Customer Success Manager serves as a strategic trusted advisor and program owner for a portfolio of Unifyr clients, driving measurable business outcomes, platform adoption, and long-term customer value. Share customer success insights and best practices across the broader Customer Success team.

We're hiring mission-driven Strategic Customer Success Managers to partner with our largest and most complex enterprise accounts as they transform how they operate. Own success for a small set of high-value customers, driving retention, growth, and impact. Lead planning and governance with customers

As a Senior Customer Success Manager, Enterprise/Strategic, you'll own and grow a portfolio of our most important enterprise customers, acting as the strategic quarterback for executive relationships, measurable value realization, adoption, renewals, and expansion. High impact + high visibility: you

The Senior Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their businessgoals, developing tailored solutions, and ensuring the successful adoption of Thomson Reuters' legal AI solutions. Customer Success Plan: Jointly create success plans with customer

As a Customer Success Manager, you will manage a portfolio of 30-40 existing Darktrace customers to maximize their utility from Darktrace deployments and grow their Annual Recurring Revenue (ARR). Mentor developing Customer Success Managers on the team by sharing best practices and helping ramp up n

As a member of Twitch's Revenue team, you'll use your industry and product acumen, and experience in digital advertising solutions to help grow Twitch Advertising revenue. Maintain up-to-date knowledge of Twitch's site features and products. Twitch is an equal opportunity employer and does not discr

We're seeking a customer success manager to drive the AI adoption and activation strategy for our most strategic customers. Over 10 years in customer facing roles: customer success, implementation management, solutions consulting with Fortune 100 accounts - a strong record of high-touch service and

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC.

Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists. Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. B2B SaaS Custom

Innovate and iterate on Customer Success programs to retain and grow customers while mitigating churn or contraction. Notion Customer Success Manager. Co-build customer success plans to help every customer achieve desired objectives.