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Job DescriptionValence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleAs an Engagement Manager at Valence, you'll be at the heart of our mission to revolutionize leadership development through generative AI. You'll work hand-in-hand with global enterprises like Coca-Cola, Nestle, General Mills, Prudential and more to deploy the first-ever AI-powered coaching solution to their teams. You will be forging relationships, driving strategic initiatives, and directly influencing the evolution of our gen AI product. We're looking for someone who can navigate the complex landscapes of Fortune 500 companies to translate the potential of AI into tangible business outcomes. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do • Build and grow strategic client partnerships, engaging across all levels of leadership C Suite, Executive., • Lead the consultative deployment of our generative AI tools within enterprise accounts, translating client goals into high-impact, scalable programs., • Deliver on strategic and commercial goals, consistently meeting or exceeding revenue, usage, and expansion targets within your portfolio. Own the renewal and expansion process., • Embed deeply within client organizations, becoming a programmatic partner and helping them unlock measurable value through clear use cases., • Champion behavior change by guiding clients through our consultative methodology, aligning our platform with their most pressing priorities., • Partner closely with Sales during pre-sale and pilot phases to shape solutions that convert interest into long-term engagement., • Oversee contracting and invoicing, working hand-in-hand with our Operations team to ensure a seamless experience., • Act as a client voice in product evolution, offering insights that help shape our roadmap and improve the user experience., • Stay sharp in an evolving landscape—building working fluency in generative AI, trust & ethics in machine learning, and the nuances of our clients’ industries.What We’re Looking For, • 4+ years of experience—in top-tier consulting, investment banking, or fast-paced, high-growth startups., • Exceptional client-facing skills—with a proven ability to build trust and drive outcomes with senior stakeholders, including C-suite and executive leaders., • Structured problem-solving ability—you can break down complex challenges, connect the dots, and craft solutions that drive results., • Proven influence and execution—you know how to partner with busy executives, keep momentum across work streams, and make progress in environments where priorities shift fast., • Strong operational instincts—including a knack for managing details that elevate the overall experience., • Excellent communication skills—both written and verbal, with the ability to tailor your style to different audiences and settings., • Comfort with data—especially in Excel, and the ability to organize and synthesize information to create clarity and add value., • Bias for action—you’re self-motivated, solutions-oriented, and energized by challenges. You move quickly and don’t get discouraged by roadblocks., • Growth mindset—you actively seek feedback and see every experience as a chance to learn and get better., • A clear “why” for this stage and space—you’re excited by the opportunity to join an early startup at the forefront of generative AI, with a mission centered on learning, leadership, and team development.What you'll get, • Ownership & Rapid Growth, • Outsized missions from day one, with direct responsibility for company-defining projects, • Work alongside the executive team with transparency into strategy and decision-making, • Influence on direction through real-time customer feedback and market insights, • AI-First Operator, • Work directly with cutting-edge AI models and next-generation platforms, • Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries, • Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale, • Compensation, • Competitive salary including base + bonuses, • Comprehensive health coverage (medical, dental, vision) from day one, • Generous PTO, company-wide R&R shutdowns, and paid parental leave, • Retirement plan support for US and global employees, • Equity, • Meaningful ownership in a venture-backed company at a growth inflection point, • Financial upside that comes from scaling fast, • Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact, • Top-Performing Culture

Job DescriptionCompany Description: WORLD SPA is a Brand New Spa & Restaurant concept in Brooklyn, NY. We are seeking talented, dedicated, and enthusiastic team members to become part of the Grand Opening of New York City’s premiere, largest, and most diverse Spa Destination in a class by itself located in the heart of Brooklyn. This is a great opportunity to become a part of a one-of-a-kind project with a culture that will enable you to grow and make a difference. If you are passionate about what you do, hungry for success, growth and ability to make an impact, apply today! WORLD SPA offers a global, authentic, and unmatched spa experience by preserving ancient practices and uniting various culturally authentic sauna, bathing, and spa treatments in one destination. World SPA creates an environment that inspires the imagination and provides distinctive sensory experiences to our guests. Our goal is to consistently exceed guest expectations by anticipating their needs and desires and offering them an unparalleled experience. WORLD SPA features multiple world-class dining venues. REN is a fine dining, full service restaurant in collaboration with Michelin Star Chef Shaun Hergatt. REN means “pure” in Nordic and represents a familiar, clear, everyday restaurant concept with international specialties masterfully created from the best natural ingredients. REN feels upscale, but comfortable. WORLD SPA LOUNGE, which is a 250 seat restaurant and is the most fast paced of all is located within the Spa area, where guests can either enjoy a cup of artisanal tea, crafted cocktail, fresh sushi and small plates in between experiencing multitude of Spa rooms and saunas or can reserve a cabana for a full on feast or celebration. World Spa Lounge offerings represent the same regions as the Spa: Eastern European, Mediterranean, Asian and American. World Spa Lounge feels casual and unpretentious still offering the highest quality of food & beverages and friendly, attentive service. BIRCH&OAK is a VIP area with its own Bar and Restaurant, outdoor terrace that can be enjoyed by the Members during their Spa visit or on its own. In addition to the three dining venues, World Spa features 2 exclusive Private Rooms that have their own sauna for groups of 22 and 15 guests. Position Summary: The Dishwasher ensures that the kitchen stays clean and organized. They set up dish stations and turn on dish cleaning machines. They spend their time loading and unloading dishes from dish machines, washing all pans or utensils that come into contact with food, and scraping identifiers off everything. Essential Duties and Responsibilities: * Provides support through ensuring that all of the dishes are properly washed, sanitized, and ready to be stocked on the floor with minimal breakage. Keeps dish area free of clutter and organized * Properly washes, stacks, and stores china, glassware, silverware, cookware, food service tools, and storage containers. * Maintaining the dish machine and three compartment sink, changing out the water when necessary. Properly sets chemical dilutions specified by business. * Clean, dust, sweep, mop, polish, scrub, wash, strip, and buff, the specified areas * Maintains the cleanliness of the kitchen floor and the removal of trash and recycling from the kitchen and restrooms. * Informing the Head Baker or General Manager of any cleaning supplies or tools are needed * Break down trash and boxes * Maintains the dry storage area and the organization of storage shelves * As requested by the chef or chef-delegated team members, assists in food prep and any other duties. * Completes any beginning or closing shift duties as directed by management. * Work together with other people on the team productively to ensure that the kitchen meets customer demand * Positive, work-focused attitude during the workday. Skills, Abilities and Experience: * 1+ Years’ experience in the restaurant or hospitality industry. * Excellent interpersonal and customer service skills. * Must successfully complete a restaurant training course. World Spa Entertainment, LLC. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #ZR

Job Description About Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Project Manager- Client Services- The Project Manager is responsible for the timeliness, accuracy, and customer satisfaction related to customer deployments and expansions within identified geographic markets. The Project Manager will generally focus on supporting customers in identified geographic markets, but may be required to manage multi-market deployments that happen in tandem. The Project Manager will lead and coordinate inter-departmental activities to ensure accurate and timely deployments. The Project Manager will coordinate customer business requirements with Sales Engineering and Data Center Operations, and will interact regularly with Sales and Marketing. The Project Manager will support Sales in pre-sales demonstrations and is responsible for ensuring a smooth and successful customer experience. Requirements Duties: • Responsible for the overall planning, planning, implementation/management and close-out of customer move-in, expansion and migration projects., • Coordinate with other Project Manager to complete multi-market customer deployments; may be responsible for entire multi-market deployment, • Work with customers, Sales Engineering, Data Center Operations, and Sales to develop project scope of work documents, define project deliverables and project plans, and ensure quality delivery and customer delight, • Serve as project manager for customer interaction in market, including the overall planning, management, vendor management and completion of customer deployments and customer projects in a timely manner as identified against project-specific readiness metrics, • Verify accuracy of customer implementations against Master Service Agreement/Order Forms and other approved customer requests, including adherence to contractual Service Level Agreements, • Accurately and timely processing of all customer orders (Power, Cross Connection, cage/cabinet builds, and package deliveries); manage support resources to ensure accurate work orders, • Ensure excellent customer service throughout the project lifecycle by anticipating customer needs and through pro-active communication with customers and other internal departments, • Collaborate with internal business units to evaluate, identify, and resolve risks to projects, • Pro-actively identify areas for internal process improvement across all areas of the organization to ensure project excellence; collaborate with business units to implement such improvements, • First line of contact for pre/post sales implementation in geographic market, • Participate on weekly Market calls, • Promote and demonstrate the behaviors consistent with CoreSite’s culture and 8 Guiding Principles, • Pro-actively identify project improvement opportunities, • Respond to email and phone inquiries, • Other projects and duties as assigned Skills & Abilities: • Extreme attention to detail is mandatory, • Passionate drive to deliver world-class customer service, • Strong interpersonal skills are required, • Superior project management skills, • Innovative and influential, with the ability to drive stakeholders to meet defined timelines and deliverables, • Strong understanding of electrical and mechanical systems in use in a data center environment, • Relevant knowledge of data center IT infrastructure, • Positive, energetic work approach and flexible in support of a high-growth, highly dynamic work environment., • Telecommunications, construction, critical facility build and/or hardware deployment experience a bonus, • Consistent exercise of independent judgment and discretion in matters of significance, • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary, • Strong understanding of business process analysis, with experience identifying opportunities for improvement and recommending solutions, • Excels in a team-oriented work environment, • Ability to work well under pressure and meet deadlines, • Excellent interpersonal, verbal, and written communication skills, • Exhibits a strong work ethic and accountability to deadlines, • Advanced computer skills (primarily Excel and Microsoft Project), • Flexibility and creativity to meet customer needs, • Excellent organizational skills, • Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Travel and Work Arrangements: • This is a mission critical position that requires 80% onsite work. (i.e. The selected candidate will report to CoreSite’s data center campus for onsite work, customer meetings, and team collaboration 4 days per week.), • Travel is expected at a minimum of 15% of the time and will be driven by customer needs Key Performance Indicators/Metrics: • On-time delivery, • Customer Satisfaction, • Work Order Accuracy Education/Experience: • Bachelor’s Degree preferred or equivalent years of experience, • Minimum of 5 years’ experience in customer service, • Co-location data center or telecommunications experience preferred, • Project Management Professional (PMP) Certification is required, • Salesforce experience a plus Posting Timeline: This role is anticipated to be posted through October 11, 2025. Compensation: Compensation for this role includes a base salary between $95,000 - $108,000 annually, as well as performance-based commission and equity. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! • First-day medical insurance through Cigna with generous premium cost coverage, • Dental insurance through Delta Dental, • Vision insurance through VSP, • Telemedicine through MDLive for Cigna, • Healthcare and dependent care flexible spending account (FSA) plans, • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan, • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company, • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance, • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match, • Discretionary annual bonus and equity incentive plan, • Employee stock purchase plan (ESPP) with a 15% discount, • 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays, • Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave, • Free parking or a company contribution toward a public transit pass Additional Perks • Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family, • Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives, • Technology Stipend: $100 monthly stipend, • Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year, • Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants, • Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker, • Pet Insurance: Keep your furry friends healthy and happy, • Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy, • Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges, • Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care, • Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements, • Discounts: Discounts, cash back offers, and perks on thousands of brands, • LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Job Description At Trunk Tools, we’re the leading AI company revolutionizing construction—the second-largest industry on earth. We recently raised a $40M Series B led by Insight Partners, bringing our total funding to $70M from top-tier investors including Redpoint and Innovation Endeavors. This new round is fueling our next phase of growth as we scale AI agents across the jobsite. Our mission is to build the future of construction through intelligent automation. Despite being a $13+ trillion industry, construction still runs largely on analog processes—we’re changing that by embedding AI directly into field operations. Founded by builders and technologists (Stanford, MIT), our team has delivered software used by over 140,000 field professionals, impacting millions of users and contributing to $10B+ in built projects. Many of us come from the field ourselves, giving us a deep understanding of the industry’s unique challenges. After years of building the “brain” of construction, we’re now launching production-ready AI agents—starting with intelligent document processing and Q&A, and rapidly expanding into core operational workflows. Our team has doubled in the past year, and with 65+ employees (25+ engineers), we’re scaling fast and entering a period of hypergrowth—this is a rare opportunity to join at an inflection point. As an Engagement Manager, you’ll be the frontline partner helping customers implement AI workflows that stick. This is a high-touch, high-impact role focused on value delivery, behavioral change, and workflow transformation. You’ll help customers embed AI into their daily operations — not just try it, but trust it. Engagement Managers are the voice of the customer: uncovering explicit and implicit business needs and collaborating with Product to shape the roadmap. We’re looking for someone who brings strategic thinking, executional rigor, and curiosity as we write the playbook for deploying enterprise AI in the built world. What You'll Be Doing * Customer Embedding: Act as the day-to-day partner for strategic logos, shadow workflows, build trust with field teams and executives, and co-design impactful AI solutions * Workflow Design & Deployment: Map and translate construction workflows into structured implementations; configure AI agents, test data flows, and activate jobsite teams * Training & Enablement: Develop curriculum and run live workshops, certify customer “champions” to scale adoption and drive executive level change * Customer Advocacy: Gather detailed qualitative and quantitative feedback; synthesize insights and present recommendations for Product and Engineering to drive roadmap alignment * Metrics & Reporting: Define adoption KPIs, report on time saved, and track success across project milestones * Cross-functional Execution: Coordinate with Sales, Product, Engineering, and CX to deliver a seamless customer experience and identify upsell opportunities. Qualifications * 5+ years of experience in Construction AND Technology, ideally within innovation, ops, or field deployment teams * Strong track record of driving technology adoption and behavior change within complex customer orgs * Comfortable working across business and technical audiences — you can translate field needs to product requirements and vice versa * Technical curiosity — comfortable working with cloud-based tools, APIs, LLM workflows, and light configuration * Excellent communication and facilitation skills across all levels — from PMs to VPs to superintendents * Experience with construction tech, AI, field training, or document management is a plus * We’re especially excited about candidates with backgrounds in top-tier consulting (e.g., McKinsey, BCG, Bain) or strategic roles at innovation-forward general contractors. If you’ve helped enterprises implement complex technology, led digital transformation workstreams, or partnered with field ops to drive behavioral change: this role offers a rare opportunity to go from advising to building. You’ll take AI out of the boardroom and into real-world jobsite workflows, driving measurable outcomes across one of the world’s largest industries. What We Value * Customer empathy: You care about getting the right outcomes and building trust over time * Structured thinking: You bring clarity to ambiguity and thrive in complexity * Proactivity & ownership: You identify gaps, raise your hand, and make it yours * Data orientation: You measure success, iterate fast, and ground decisions in real impact * Builder mindset: You’re energized by creating new playbooks, not just following them What we offer 🎖️ A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters 💰 Competitive salary and stock option equity packages 🏥 3 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance! 🤓 Learning & Growth stipend 🏠 Flexible long-term work options (remote and hybrid) 🥨 Free lunch provided in the office in NYC & Austin - you’ll never go hungry with us! 🛫 Unlimited PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation 🏝 IRL / In-Person retreats throughout the year Please note: All official communication from Trunk Tools will come from an email address ending in @trunk.tools. If you receive outreach from any other domain, please disregard it or report it to us. At Trunk Tools, we’re working hard to build a more productive and safer environment within the construction industry, and we strive to live by these same values here at Trunk Tools HQ. As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class.

Job Description Our client, a rapidly growing B2B marketplace, is seeking a Customer Success Manager to drive customer retention, expansion, and long-term value across a multi-product platform. This role is highly strategic and revenue-focused, leading the post-sale engine that powers growth within the existing customer base. What You'll Do • Build and lead a high-performing Customer Success team focused on expansion and upsell across a multi-product SaaS suite, • Develop the systems, processes, and playbooks needed to identify, prioritize, and capture expansion opportunities, • Own and optimize the customer lifecycle, including onboarding, QBRs, renewals, and ongoing account health, • Use data to track product adoption, churn indicators, and revenue expansion potential; report insights to leadership, • Partner cross-functionally with Sales, Product, and Implementation to drive cross-sell and upsell momentum, • Build executive-level relationships within key accounts and act as a trusted advisor and internal advocate, • Coach and elevate CSMs to strengthen commercial skills, accountability, and customer-centric executionWhat Were Looking For, • 6 to 10 years of Customer Success or Account Management leadership experience, managing teams of 5-10+, • Proven record in NRR 105-115%+, expansion ownership, and retention excellence at scaling SaaS companies, • Strong experience building revenue-oriented CS motions in high-growth, early-stage environments (Series AC), • Fluent in customer metrics: cohort analysis, health scores, renewal forecasting, product-usage insights, • Background in B2B SaaS; experience with multi-product portfolios is a major plus, • Bonus: exposure to restaurant, hospitality, supply chain, or delivery-adjacent technology, • Exceptional communication skills with strong executive presence and the ability to lead cross-functional alignment

Job DescriptionSalary: $110,000 Base Eltropy is seeking a proactive and results-driven Customer Success Manager (CSM)in the Northeast or Midwest U.S. regionto manage a portfolio of 50 mid-size customers. In this role, you will help Community Financial Institutions (credit unions and community banks) create a best-in-class experience for their consumers through our industry leading AI communications platform. In addition to SaaS expertise, the ideal candidate embodies personal attributes teamwork, empathy, technical curiosity, a quality mindset - necessary in building customer trust. In this role, youll act as the primary point of contact, ensuring that our customers derive maximum value from our products and services while driving retention, growth, and overall satisfaction. Role & Responsibilities: Customer Relationship Management: • Serve as the primary contact for a portfolio of 50 customers, fostering trust and building strong, long-term relationships., • Cultivate customers who will serve as positive references of Eltropy to prospects, • Develop and execute tailored success plans to support customers in achieving their goals., • Identify opportunities for expansion and upsell within the portfolio by aligning customer needs with additional products or services., • Program-manage the onboarding process, ensuring a smooth and successful implementation., • Advocate for customers internally by communicating their needs and challenges to cross-functional teams., • Track and report on customer health, retention rates, and other key metrics. What You Offer: • You have deep (preferably 5+ years) of customer facing experience (account management, customer success), ideally in SaaS and FinTech. Youre deeply curious, willing to explore and learn all aspects of our customers businesses, and Eltropys and our partners products. You bring a high EQ and a cool, calm confidence to help customers identify and overcome business challenges, • Customer-Centric Mindset: A passion for helping customers succeed and the ability to understand their needs and challenges., • Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing issues., • Technical Aptitude: Comfortable working with technology and able to quickly learn new software and tools. You are data driven and unafraid to tackle big problems, • Team Collaboration: Ability to work collaboratively across teams, including sales, product, and support. Youre fundamentally a team player, always willing to roll up your sleeves, jump in and help, • Adaptability: Thrive in a fast-paced, start-up environment where priorities can change rapidly., • You are willing to travel quarterly (or as needed) to conduct in-person meetings with customers, and with the rest of the Eltropy team. About Eltropy () Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities. Eltropy Values: • Customers are our North Star, • No Fear - Tell the truth, • Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance’s growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers’ objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. Responsibilities • Develop and foster an excellent customer experience across Luminance’s comprehensive product suite, • Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product, • Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes, • Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements, • Work closely with customers to establish proactive deployment, transition, and user adoption strategies., • Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day., • Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions, • Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs, • Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases, • Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn, • Analyse customer data to improve customer experience and engagement, • Hold product demonstrations for customers, • Regular domestic and international travel to meet with customers and build robust business relationships, • Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US), • Highly organised with ability to multi-task and prioritise effectively, • Self-driven and proactive, • Excellent communication and interpersonal skills, both verbal and written, • Patient and active listener, • Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge, • Detail oriented with a problem-solving attitude, • Excellent product knowledge, • Passion for customer experience discretionary bonus per quarter

Job Description About Harri: Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. Who you are: Customer Success Managers are responsible for managing enterprise customers after successfully onboarding them onto the Harri platform. You will be the Success manager as well as the trusted consultant to hospitality industry customers, within our QSR vertical. Our Customer Success Managers are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them post ‘go live’. They take the time to get to know their clients and their business needs, to ensure they are getting the most of their investment in Harri. Key Responsibilities: • Customer Success Managers are responsible for developing and retaining positive relationships with Harri clients., • Fostering relationships with key accounts and internal teams to drive action., • Developing relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy., • Monitoring usage and product adoption, proactively contacting clients to deliver coaching/training to improve their utilization., • Understanding how to build and present Harri’s value story using data and insights., • Driving growth with existing customers, identifying upsell and cross-sell opportunities and therefore generating new revenue., • Understanding, adapting to and helping to develop Harri’s ongoing product and technology developments., • Communicate regularly with the customer to evaluate satisfaction General Activities Include but are not limited to the following: • In collaboration with our Go-To-Market teams, identify upsell and cross-sell opportunities that will enhance the client experience and improve their business operations., • Create Success plans with Senior Leaders of the business to showcase ROI and reduce churn risk., • Be the escalation point for issues and work across Support and Technical Support teams to ensure resolution and that SLAs are met., • Identify product adoption opportunities and showcase with the client through Executive Business Reviews that will determine next steps and enhance the customer’s Success plan., • Schedule Executive Business Reviews with the client on a 6 month basis and weekly/biweekly/monthly Success meetings dependent on health and risk of the account., • Own the renewal process for your book of business and work with cross functional teams on contract renewals and billing reconciliation., • Create NRO (New Restaurant Opening) opportunities for the client in collaboration with Implementation and Accounting teams to ensure that all relevant locations are billed accordingly. Experience and Skills: • Bachelor’s Degree, • An ambitious, and self-motivated team player who is comfortable working in a fast-paced environment, and is ready to grow with a company, • Strong attention to detail with excellent analytical, written, problem solving skills., • 3+ years in a customer-facing role at a SaaS Software company, HCM and/or payroll experience., • Experience working with Quick Service Restaurant (QSR) concepts, • Experience in the hospitality industry in an operations, general manager, or other operational role., • Experience using G-Suite, Salesforce, Zendesk and/or other CRM tools. The salary range for this position is $85,000-$100,000 (USD).

Job Description Culinary Lead (Hourly Kitchen Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others., • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious., • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt., • Passion for Positivity: We greet each day with warmth and possibility., • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Are you hardworking, attentive to detail, and capable of leading and coaching a team? If you answered yes, then we’ve got the job for you! Our Culinary Leads are key to our business in all they do. From leading and inspiring teams, to ensuring we are adhering to food quality and safety standards, all the way through delivering mouthwatering meals, as our Culinary Lead, you are the recipe to our success. What You’ll Do: • Lead and develop the grill and prep teams and Special Ops trainers, • Be responsible for opening or closing the restaurant, • Learn basic food and beverage management, including ordering and inventory organization, • Develop new leadership skills to lead the team, • Assist with any additional duties assigned, • Proven track record of coaching and developing team members, • Ability to cross train across the restaurant to ensure rapid growth, • May stand for long periods of time and lift up to 50 pounds, • Assist with any additional duties assigned Physical Requirements: • Must be able to bend and reach overhead often, • Must possess dexterity to handle tongs, pots/pans, and other equipment, • Must be comfortable working in temperatures ranging from hot to cold, • Must be comfortable working near open flames, • May be required to work in tight spaces, • Must maintain near constant communication with multiple people, • Close vision, distance vision, and peripheral vision is required, • Must be able to sit, squat and kneel occasionally, • Must be able to work in a constant state of alertness and safe manner, • Competitive pay, • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*, • 401k enrollment with CAVA contribution*, • Paid sick leave, parental leave, and community service leave*, • FREE CAVA Meal for every shift worked, • The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Culinary Leader | Kitchen Leader | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member | Hourly Kitchen Manager | Assistant Kitchen Manager | Assistant Manager | Sous Chef | BOH Supervisor We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionSalary: 100,000$ - 160,000$ Social media is being manipulated by bad actors, damaging the reputations of brands and individuals, spreading fake news and consumer hate. Cyabras technology filters through social conversations to empower brands and government agencies to uncover disinformation and discern peoples real sentiments online. Our platform empowers decision-makers with the clarity they need to protect their reputation, strengthen engagement, and make smarter strategic choices. ABOUT THE ROLE Were looking for a highly analytical, independent, and solution-oriented Customer Success Manager (CSM) to support and grow a portfolio of clients across the private sector, with a strong focus on brands, and Marketing/ PR agencies. This role goes beyond traditional account management - youll act as a strategic partner & consultant, helping clients extract actionable insights, optimize campaigns, and maximize the value of Cyabras platform. Youll collaborate across Cyabras Sales, Product, Support, and Marketing teams to ensure every customer interaction is a value-add experience. The ideal candidate is proactive, data-savvy, and deeply curious - excited by the idea of working at the intersection of technology, intelligence, and social impact. This is an exciting opportunity for someone eager to combine customer-facing expertise with strategic, technical, and creative thinking in a fast-paced New York environment. RESPONSIBILITIES: • Lead onboarding and training sessions, ensuring clients quickly realize value from the platform., • Analyze and interpret data to surface actionable insights and deliver measurable impact on brand reputation, campaign performance, and audience engagement., • Build trusted relationships with senior stakeholders through regular business reviews, strategic planning sessions, and thought partnership., • Drive adoption and engagement by proactively identifying opportunities and creative solutions for client challenges., • Mediate and resolve customer issues with a structured, solution-focused approach., • Collaborate with Sales, Product, and Marketing teams to ensure client feedback translates into product improvements., • Create scalable resources, playbooks, and processes to elevate the customer journey., • 3+ years in Customer Success or related roles at a SaaS company., • Proven experience working with brands, marketing teams, and/or PR agencies., • Strong analytical skills with the ability to interpret and present data in a compelling, business-oriented way., • Excellent interpersonal & communication skills (consultative, empathetic, persuasive)., • Independent, resourceful, and proactive with a solution-solving mindset., • Comfortable with CRMs (HubSpot), Excel/Google Sheets, and presentation tools., • Based in New York greater area with willingness to travel, meet clients in person, and attend industry events., • Strong ownership mentality, with the drive to scale impact & grow with the company.

Job Description Culinary Lead (Hourly Kitchen Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others., • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious., • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt., • Passion for Positivity: We greet each day with warmth and possibility., • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Are you hardworking, attentive to detail, and capable of leading and coaching a team? If you answered yes, then we’ve got the job for you! Our Culinary Leads are key to our business in all they do. From leading and inspiring teams, to ensuring we are adhering to food quality and safety standards, all the way through delivering mouthwatering meals, as our Culinary Lead, you are the recipe to our success. What You’ll Do: • Lead and develop the grill and prep teams and Special Ops trainers, • Be responsible for opening or closing the restaurant, • Learn basic food and beverage management, including ordering and inventory organization, • Develop new leadership skills to lead the team, • Assist with any additional duties assigned, • Proven track record of coaching and developing team members, • Ability to cross train across the restaurant to ensure rapid growth, • May stand for long periods of time and lift up to 50 pounds, • Assist with any additional duties assigned Physical Requirements: • Must be able to bend and reach overhead often, • Must possess dexterity to handle tongs, pots/pans, and other equipment, • Must be comfortable working in temperatures ranging from hot to cold, • Must be comfortable working near open flames, • May be required to work in tight spaces, • Must maintain near constant communication with multiple people, • Close vision, distance vision, and peripheral vision is required, • Must be able to sit, squat and kneel occasionally, • Must be able to work in a constant state of alertness and safe manner, • Competitive pay, • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*, • 401k enrollment with CAVA contribution*, • Paid sick leave, parental leave, and community service leave*, • FREE CAVA Meal for every shift worked, • The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Culinary Leader | Kitchen Leader | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member | Hourly Kitchen Manager | Assistant Kitchen Manager | Assistant Manager | Sous Chef | BOH Supervisor We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionWelcome to Fi. We’re a passionate team from Square, Google, Peloton, Uber, and more working to transform the pet-human relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of the millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning. The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pets feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi. If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the “impossible,” or as we call it here “let me find a way,” to redefine the future of dog ownership together. Fi is looking for a Customer Success Operations Manager! The Fi Collar is the most advanced pet tracker on the market. But the experience doesn’t stop there. Our Customer Experience team is on the frontlines—ensuring every pet parent feels supported, every problem gets solved fast, and every interaction builds lasting trust. We’re looking for a Customer Success Operations Manager to elevate how our CX team runs. This role is all about structure, systems, and performance. From workforce planning to Zendesk optimization, you’ll make sure our queues, tools, and people are set up to deliver at the highest level.What You'll Do: • Workforce Management: Own staffing models, forecasting, and scheduling to keep us ahead of demand., • Leader on Duty Flows: Run real-time queue management and escalation paths to protect SLAs., • Zendesk Optimization: Improve how we use Zendesk—building workflows, automations, and reporting that scale., • People Management: Manage and develop a team of CX specialists and team leads., • BPO & Vendor Management: Scale operations effectively through BPO partnerships and oversee vendor relationships to maintain quality and efficiency., • Operational PM: Drive structure in meetings, assign ownership in Asana, and ensure follow-through on priorities., • Tooling & Systems: Evaluate, implement, and optimize the platforms that power CX., • CX for Connected Devices: Apply best practices for consumer electronics and/or IoT support, ensuring seamless experiences for hardware and app-based products. What You Bring:, • 5+ years of experience in CX operations, workforce management, or technical support leadership, including managing support teams of 10+., • Proven success with queue design, WFM platforms, and real-time ops management., • Hands-on expertise with Zendesk (or similar CX tools) and the ability to improve how teams use them., • Strong people leadership—you can motivate, coach, and hold teams accountable., • Highly organized and detail-oriented; you can walk into a room, map the players, and create structure fast.A data-driven approach with experience forecasting, building capacity plans, and reporting on KPIs.Why You'll Love Us:, • Time to Recharge: Flexible PTO to take the breaks you need., • Top-Notch Health Coverage: Full medical, dental, and vision insurance., • Wellness Perks: Free access to One Medical, Kindbody, and Talkspace., • Give Back to the Pups: $500 annual donation to a dog charity of your choice through our BarkBack Program., • Free Fi Membership: Your pup gets a Fi collar, on us.

Job DescriptionWho we are:Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. Nitra offers physicians and medical clinics around the country credit and expense management products they crucially need, as well as a medical supply marketplace, in an all-in-one platform powered by machine learning technologies. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Plaid, and Goldman Sachs. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD. We're looking for:A Customer Success Manager who will be responsible for managing Nitra’s customers and channel partners. We need an expert in account management who will help Nitra continue its exponential growth trajectory and momentum.Your responsibilities will include: • Onboarding new customers and channel partners, • Providing a first-class customer experience to all customers and partners, ensuring their needs are met, • Monitoring and tracking customer and channel partner performance, driving growth by increasing share of wallet and preventing customer churn, • Establishing clear client retention goals, • Serving as a trusted advisor and the primary point of contact for customers, resolving their issues and complaints, and working collaboratively with product and engineering teams to improve the product and customer experienceYou have:, • Proven track record (5+ years) of success as a Customer Success Manager or similar role, • Exceptional ability to communicate and foster positive business relationships, • Experience in managing and working with a diverse group of stakeholders and customers, • Enjoy working in an unstructured start-up environment (lack of process does not frustrate you), • Excellent written and verbal communication skills – proven ability to effectively interact with medical professionals, • Expert level time management and organizational skills – adept at handling and frequently re-prioritizing a high volume of tasks, • The ability to see challenges as opportunities to level up. High-achieving and goal-oriented. A self-starter, you are always able to understand the bigger picture, and take a leading role to impact it, • A collaborative spirit – transparent in your work, output, and decision making, • Passion for creative thinking and bold ideas for growing the business/enhancing customer experience.We offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win, • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra, • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionRo is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As a Customer Experience Operations Manager, you’ll lead and support a team of Customer Experience Leads and Coordinators who show up every day to care for our patients. You’ll coach and develop frontline leaders, keep a close eye on team performance, and ensure we’re meeting our service goals — whether the work is happening in-house or with our trusted BPO partners. More than anything, you’ll help create an environment where teams feel supported, empowered, and proud of the care they deliver. You’ll bring a mindset of thoughtful, scalable operations — helping us work smarter by streamlining workflows, improving processes, and using tools like CRM platforms, automation, and AI to enhance support without losing the human connection. You’re someone who uses data not just to measure outcomes, but to understand people — turning insights into meaningful actions that improve both the patient experience and the day-to-day lives of your team.What You'll Do: • Lead, coach, and develop a group of CX Leaders who manage frontline teams - with a particular focus on performance, consistency, and growth across our BPO and offshore partners, • Own team performance, health, and staffing alignment across all support sites - ensuring BPO teams are set up for success and operating to Ro’s standards, • Design and implement scalable workflows, SOPs, and knowledge tools that ensure consistent, high-quality support across internal and external teams, • Partner closely with BPO leaders to drive accountability, calibrate on coaching and QA expectations, and embed a culture of continuous improvement, • Collaborate with QA, Capacity Planning, and Strategy teams to identify performance gaps and lead targeted, data-driven interventions, • Use tools like Zendesk, macros, automations, and chatbots to streamline operations - optimizing for efficiency without losing the human touch, • Analyze performance data regularly across volume, quality, satisfaction, and efficiency - identifying trends and proactively addressing risks, • Champion the voice of the patient by partnering with Product, Pharmacy, and Engineering teams to surface insights and improve the end-to-end experience, • Lead change management efforts - including structured rollout plans, documentation, training, and coaching - to drive adoption across distributed teams, • Foster a high-trust, performance-driven culture where frontline teams feel supported, empowered, and deeply connected to Ro’s mission - regardless of locationWhat You’ll Bring to the Team:, • 5+ years of experience within customer support, patient experience, or service operations, • 2+ years working with or managing BPO/offshore support partners, • 1+ year of people management experience with a track record of developing others, • Hands-on experience with CRM or customer communications platforms — macros, automations, and AI integrations, • Strong data fluency — comfortable analyzing dashboards, creating reports, and connecting performance metrics to action, • Experience implementing standardized workflows, SOPs, and scalable process improvements, • Excellent cross-functional collaboration and communication skills, • Ability to thrive in a fast-paced, fast-growth environmentWe've Got You Covered:, • Full medical, dental, and vision insurance + OneMedical membership, • Healthcare and Dependent Care FSA, • 401(k) with company match, • Flexible PTO, • Wellbeing + Learning & Growth reimbursements, • Paid parental leave + Fertility benefits, • Pet insurance, • Student loan refinancing

Job Description Culinary Lead (Hourly Kitchen Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others., • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious., • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt., • Passion for Positivity: We greet each day with warmth and possibility., • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Are you hardworking, attentive to detail, and capable of leading and coaching a team? If you answered yes, then we’ve got the job for you! Our Culinary Leads are key to our business in all they do. From leading and inspiring teams, to ensuring we are adhering to food quality and safety standards, all the way through delivering mouthwatering meals, as our Culinary Lead, you are the recipe to our success. What You’ll Do: • Lead and develop the grill and prep teams and Special Ops trainers, • Be responsible for opening or closing the restaurant, • Learn basic food and beverage management, including ordering and inventory organization, • Develop new leadership skills to lead the team, • Assist with any additional duties assigned, • Proven track record of coaching and developing team members, • Ability to cross train across the restaurant to ensure rapid growth, • May stand for long periods of time and lift up to 50 pounds, • Assist with any additional duties assigned Physical Requirements: • Must be able to bend and reach overhead often, • Must possess dexterity to handle tongs, pots/pans, and other equipment, • Must be comfortable working in temperatures ranging from hot to cold, • Must be comfortable working near open flames, • May be required to work in tight spaces, • Must maintain near constant communication with multiple people, • Close vision, distance vision, and peripheral vision is required, • Must be able to sit, squat and kneel occasionally, • Must be able to work in a constant state of alertness and safe manner, • Competitive pay, • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*, • 401k enrollment with CAVA contribution*, • Paid sick leave, parental leave, and community service leave*, • FREE CAVA Meal for every shift worked, • The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Culinary Leader | Kitchen Leader | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member | Hourly Kitchen Manager | Assistant Kitchen Manager | Assistant Manager | Sous Chef | BOH Supervisor

Job Description Culinary Lead (Hourly Kitchen Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others., • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious., • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt., • Passion for Positivity: We greet each day with warmth and possibility., • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Are you hardworking, attentive to detail, and capable of leading and coaching a team? If you answered yes, then we’ve got the job for you! Our Culinary Leads are key to our business in all they do. From leading and inspiring teams, to ensuring we are adhering to food quality and safety standards, all the way through delivering mouthwatering meals, as our Culinary Lead, you are the recipe to our success. What You’ll Do: • Lead and develop the grill and prep teams and Special Ops trainers, • Be responsible for opening or closing the restaurant, • Learn basic food and beverage management, including ordering and inventory organization, • Develop new leadership skills to lead the team, • Assist with any additional duties assigned, • Proven track record of coaching and developing team members, • Ability to cross train across the restaurant to ensure rapid growth, • May stand for long periods of time and lift up to 50 pounds, • Assist with any additional duties assigned Physical Requirements: • Must be able to bend and reach overhead often, • Must possess dexterity to handle tongs, pots/pans, and other equipment, • Must be comfortable working in temperatures ranging from hot to cold, • Must be comfortable working near open flames, • May be required to work in tight spaces, • Must maintain near constant communication with multiple people, • Close vision, distance vision, and peripheral vision is required, • Must be able to sit, squat and kneel occasionally, • Must be able to work in a constant state of alertness and safe manner, • Competitive pay, • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*, • 401k enrollment with CAVA contribution*, • Paid sick leave, parental leave, and community service leave*, • FREE CAVA Meal for every shift worked, • The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Culinary Leader | Kitchen Leader | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member | Hourly Kitchen Manager | Assistant Kitchen Manager | Assistant Manager | Sous Chef | BOH Supervisor We use eVerify to confirm U.S. Employment eligibility.

Job Description We are seeking an experienced and results-driven marketing and social media manager to lead and oversee our marketing strategies and campaigns. The ideal candidate will have a deep understanding of marketing principles, a creative mindset, and a proven track record of managing and executing successful marketing initiatives across various channels. As a Marketing Manager, you will play a key role in shaping our brand identity, increasing awareness, and driving lead generation efforts. Key Responsibilities: • CRM Integration & Management: Develop and manage integrations between CRM systems (such as HubSpot, Salesforce, or others) and various marketing tools (e.g., Wix forms, email platforms, etc.) to ensure smooth data flow and optimize marketing efforts., • Wix Form Management: Create and manage lead generation forms on Wix, ensuring data capture and integration with CRM systems for streamlined customer journeys., • Digital Campaign Strategy & Execution: Plan, execute, and manage paid advertising campaigns across Facebook, Instagram, TikTok, and other platforms to increase brand awareness, drive traffic, and generate leads., • Facebook Ads Management: Design and implement effective Facebook ad campaigns, including audience targeting, budgeting, and performance optimization., • TikTok Marketing: Develop creative strategies for TikTok marketing, leveraging trends, challenges, and creative content to drive engagement and conversions., • Email Marketing: Craft and send effective email campaigns, ensuring high open rates and conversions by segmenting audiences and tailoring content to specific customer needs., • Proven experience with CRM systems (e.g., HubSpot, Salesforce, or similar) and integrating them with marketing tools like Wix, email platforms, and social media channels., • Expertise in managing and optimizing Facebook and TikTok ad campaigns., • Strong knowledge of email marketing tools (e.g., Mailchimp, Klaviyo) and best practices for segmentation, A/B testing, and automation., • Experience with Wix platform, including setting up and optimizing lead capture forms and customer interactions., • A data-driven mindset with strong analytical skills to track KPIs and optimize campaigns for performance., • Strong communication skills, both written and verbal, with the ability to collaborate with cross-functional teams., • Experience with Google Ads, SEO, and content marketing., • Graphic design skills (e.g., Canva, Adobe Creative Suite) for creating campaign visuals., • Experience in creating marketing funnels and optimizing conversion rates., • Knowledge of marketing automation tools.Company DescriptionMIOYM Equities is a full-service private equity real estate investment firm, specializing in transforming distressed residential assets into lucrative opportunities. Our core expertise spans investments in residential properties that offer exceptional potential, including bank-foreclosed REO properties, servicing rights, and value-add residential developments. Why Join Us? At MIOYM Equities, we’re more than a company – we’re a team of passionate professionals reshaping the real estate landscape. With our headquarters in Westchester County, NY, and additional offices in Maryland, we are expanding rapidly and seeking ambitious individuals who thrive in an entrepreneurial, high-performance environment. What We Offer: Dynamic Work Culture: Be part of a team that fosters innovation, collaboration, and out-of-the-box thinking. Unlimited Growth Potential: Your success is our priority. We provide the tools, training, and mentorship needed to excel in real estate sales and investments. Flexibility and Autonomy: We value self-starters who can take initiative and create opportunities. At MIOYM, you’ll have the freedom to chart your course and build lasting success. Prestige and Impact: Work on high-profile projects that shape communities while building a rewarding career in real estate. Who We're Looking For: We’re seeking driven sales professionals who are passionate about real estate and eager to make an impact. If you’re motivated, goal-oriented, and thrive in a fast-paced, entrepreneurial setting, MIOYM Equities is the perfect fit for you. Take the Next Step Step into a role where your talents are recognized and rewarded. Join MIOYM Equities and be part of a team that’s redefining success in real estate investment. Ready to elevate your career? Let’s connect.MIOYM Equities is a full-service private equity real estate investment firm, specializing in transforming distressed residential assets into lucrative opportunities. Our core expertise spans investments in residential properties that offer exceptional potential, including bank-foreclosed REO properties, servicing rights, and value-add residential developments.\r\n\r\nWhy Join Us?\r\nAt MIOYM Equities, we’re more than a company – we’re a team of passionate professionals reshaping the real estate landscape. With our headquarters in Westchester County, NY, and additional offices in Maryland, we are expanding rapidly and seeking ambitious individuals who thrive in an entrepreneurial, high-performance environment.\r\n\r\nWhat We Offer:\r\n\r\nDynamic Work Culture: Be part of a team that fosters innovation, collaboration, and out-of-the-box thinking.\r\nUnlimited Growth Potential: Your success is our priority. We provide the tools, training, and mentorship needed to excel in real estate sales and investments.\r\nFlexibility and Autonomy: We value self-starters who can take initiative and create opportunities. At MIOYM, you’ll have the freedom to chart your course and build lasting success.\r\nPrestige and Impact: Work on high-profile projects that shape communities while building a rewarding career in real estate.\r\nWho We're Looking For:\r\nWe’re seeking driven sales professionals who are passionate about real estate and eager to make an impact. If you’re motivated, goal-oriented, and thrive in a fast-paced, entrepreneurial setting, MIOYM Equities is the perfect fit for you.\r\n\r\nTake the Next Step\r\nStep into a role where your talents are recognized and rewarded. Join MIOYM Equities and be part of a team that’s redefining success in real estate investment.\r\n\r\nReady to elevate your career? Let’s connect.

Job Description Culinary Lead (Hourly Kitchen Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others., • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious., • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt., • Passion for Positivity: We greet each day with warmth and possibility., • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Are you hardworking, attentive to detail, and capable of leading and coaching a team? If you answered yes, then we’ve got the job for you! Our Culinary Leads are key to our business in all they do. From leading and inspiring teams, to ensuring we are adhering to food quality and safety standards, all the way through delivering mouthwatering meals, as our Culinary Lead, you are the recipe to our success. What You’ll Do: • Lead and develop the grill and prep teams and Special Ops trainers, • Be responsible for opening or closing the restaurant, • Learn basic food and beverage management, including ordering and inventory organization, • Develop new leadership skills to lead the team, • Assist with any additional duties assigned, • Proven track record of coaching and developing team members, • Ability to cross train across the restaurant to ensure rapid growth, • May stand for long periods of time and lift up to 50 pounds, • Assist with any additional duties assigned Physical Requirements: • Must be able to bend and reach overhead often, • Must possess dexterity to handle tongs, pots/pans, and other equipment, • Must be comfortable working in temperatures ranging from hot to cold, • Must be comfortable working near open flames, • May be required to work in tight spaces, • Must maintain near constant communication with multiple people, • Close vision, distance vision, and peripheral vision is required, • Must be able to sit, squat and kneel occasionally, • Must be able to work in a constant state of alertness and safe manner, • Competitive pay, • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*, • 401k enrollment with CAVA contribution*, • Paid sick leave, parental leave, and community service leave*, • FREE CAVA Meal for every shift worked, • The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Culinary Leader | Kitchen Leader | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member | Hourly Kitchen Manager | Assistant Kitchen Manager | Assistant Manager | Sous Chef | BOH Supervisor We use eVerify to confirm U.S. Employment eligibility.

Job Description We are in search of an Enterprise Customer Solutions Manager to join our Customer team of strategic retail marketing experts dedicated to empowering our clients to leverage Ometria's Customer Data and Experience Platform for delivering exceptional customer experiences. You will hold a pivotal role in driving value and success for your clients, reporting directly to the Vice President of Customer Success. Your responsibilities will encompass managing technical projects across a portfolio of our VIP customers. Your primary objective will revolve around nurturing C-Suite technical client relationships, ensuring maximum client satisfaction, and facilitating smooth technical project delivery to drive CRM revenue growth for some of the North America's most innovative retail businesses. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. Key Outcomes: • Deliver Customer Retention : You will champion customer retention by proactively identifying and resolving technical challenges that could lead to negative sentiment, ensuring seamless project delivery, mitigating sentiment risks, advocating for clients, and communicating updates on technical integration wins and obstacles., • Scope and deliver success technical projects :You'll maximize customer value with Ometria by efficiently addressing needs by scoping and delivering solutions, peer validation, demonstrating platform expertise and tailored communication throughout., • Build and maintain client champions : You will strengthen client relationships, align aspirations, enhance visibility, and maintain trust through consistent delivery resulting in positive sentiment. Key Responsibilities: • Data audits: Proactively drive integration and data accuracy success by providing comprehensive integration and data audits to clients, presenting opportunities to improve their tech stack and integrations with Ometria., • Preemptive remediation : Proactively pre-empt customer escalations and challenges by recognizing signals in sentiment risk and flagging customer challenges to Customer Success for remediation., • Assist CS: Work collaboratively with Customer teams by providing insight and support when they have technical questions and readily joining other teams in speaking to their clients when needed. Requirements Competencies and Experience: • Minimum 5 years of technical account management experience in an enterprise software organization, preferably in the Retail and Ecommerce space., • Exceptional Communication skills, adept at confidently presenting robust and thoughtful solutions to clients, and communicating effectively with diverse stakeholders, including C-Suite executives., • Strong Client Management and Relationship-building skills, with a proven track record of delivering first-class customer service and exceeding client expectations., • Data Literacy, comfortable working with and interpreting data sets to derive insights and build compelling narratives., • Technical Understanding and Communication Proficiency, with the ability to adapt communication to stakeholders and a solid understanding of technical aspects relevant to Ometria's partnerships., • Meticulous Prioritization and Self-Management skills, thriving in fast-paced environments and effectively managing multiple tasks under pressure while contributing collaboratively to ideas and initiatives. The salary range for this role is $150,000 to $250,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job DescriptionCYBERSECURITY ASSOCIATE (positions available in Boston and New York City) Department: Advisory Working in Client Success The Advisory team is a core group within Drawbridge. As an agile team, Advisory works to provide best-in-class service and support to our clients. As a Cybersecurity Associate, you will assist with maintaining relationships with clients, their IT resources, and associated third parties. You will work to gain an understanding of the Drawbridge business process, engagement deliverables and services, cybersecurity risk management, IT controls, and regulatory standards. In this highly team collaborative role, you will gain valuable hands-on experience, working with many of the world’s most successful asset management firms. The Cybersecurity Associate will report to a Advisory Manager. Our Values • Innovation: As the market leader, Drawbridge draws on its in-depth, collective expertise in its constant effort to innovate both our platform and our approach to service, • Integrity: Our clients and partners lean on us because they know we are trustworthy and honor what we say, • Collaboration: We are here to win, and we only win when we work together across team, • Diversity: We are inclusive. We honor, respect, and appreciate each other’s differences and perspectivesIn this role you will:, • Be a point of contact for Drawbridge clients, • Contribute to success plans, • Assist in the production and delivery of products defined by scope of work within the client’s contractual parameters, • Contribute to post deliverable CSAT, • Review and present Client Risk Assessment results, Vendor Risk Assessment results, • Draft and update Client Cybersecurity Policies, • Participate and/or lead live trainings and/or table-top exercises, as needed, • Collaborate with other Advisors, partner with Account and Relationship Managers and other internal stakeholders to ensure positive client health, • Help to oversee and maintain deliverable lifecycle across multiple Client relationships, • Carry out information gathering and report generation for Cyber Risk Assessments, Policy Development, Training and Phishing, and other Drawbridge products, • Assist Clients with technical information and general assistance with deliverables, • Help to develop and maintain positive Client relationships and a high level of Client satisfaction, • Act as an escalation point for service-related, Client support requests, • Direct and escalate Client concerns or non-service related requests in a timely manner to the appropriate individual(s)You Have, • Bachelor’s Degree, preferably in General Business, IT, Cyber security or similar, • 2-5 Years of Experience, preferably in a customer facing and/or IT support role., • Familiarity with Microsoft Office products (Outlook, Word, Excel, PowerPoint), • Experience with CRM software, including Salesforce Service Cloud, • Solid team spirit, balanced by a healthy sense of autonomy and intuitiveness, • Excellent written and verbal communication skills, • Knowledge of hedge fund, private equity, or venture capital operations/compliance, • CRISC, CISA, CISSP, CIPP, Security +, certifications are a huge plus., • Previous experience conducting risk assessments are a plus., • Competitive compensation package, • Employer Retirement/401(k) plan with company contribution, • Medical, Dental, Vision Coverage, Disability, and Life Insurance, • Health Savings Account (HSA) or Flexible Spending Account (FSA), • Tuition Reimbursement, • Generous Paid Time Off Policy, • Healthy Work/Life Balance, • Phone Reimbursement Perk Base Salary $70,000 - $85,000 Our Hiring Process We want to hire the most qualified individuals. We’ve designed a multi-step selection process that may include interviews and assessments. We render decisions quickly and we’re eager to get to know you. Affirmative Action and Equal Opportunity Employer Drawbridge Partners, LLC is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, non-disqualifying physical or mental disability, protected veteran status, or any other legally protected characteristic, in accordance with applicable law. All employment is decided on the basis of qualifications, merit, and business needs. Powered by JazzHR ijRJB48ZEe

Job Description Transform How Banks Serve Their Customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. Why We're Looking for You We're looking for a Customer Success Manager to support our growing portfolio of live banking clients. You'll manage relationships with financial institutions, ensuring they successfully use our platform while driving retention, expansion, and customer satisfaction. This is a hands-on role that requires wearing multiple hats. You'll handle everything from crisis management to contract renewals, while serving as the voice of the customer internally. What You'll Do * Manage a portfolio of live banking clients, conducting regular check-ins and maintaining strong relationships with stakeholders from operations staff to executives * Handle support escalations and troubleshoot platform issues, often jumping on calls to resolve urgent problems in real-time * Lead contract renewal negotiations and identify upsell opportunities, working with sales to expand existing accounts * Coordinate with product and engineering teams to advocate for customer feature requests and bug fixes * Train bank employees on platform usage and best practices during and after implementation * Manage support ticket flow and ensure timely resolution of customer issues * Plan and execute customer events, including annual summits and user conferences * Step in to support implementations during resource crunches, helping with configuration and project management * Create and maintain release notes, keeping customers informed of platform updates * Navigate difficult customer relationships and de-escalate tense situations while protecting the team What We're Looking For * Exceptional relationship-building skills with the ability to manage multiple stakeholders * Strong problem-solving abilities and technical aptitude to troubleshoot platform issues * Grace under pressure, you stay calm when dealing with frustrated customers and urgent escalations * Excellent written and verbal communication skills * Ability to juggle multiple priorities and context-switch throughout the day * Proactive mindset, you identify and address issues before they become problems * Genuine care for customer success and willingness to go above and beyond * Legally authorized to work in the United States and located within the continental United States Nice to Haves * Experience in financial services, banking, or fintech * Background in B2B SaaS customer success or account management * Technical skills to understand platform functionality and integrations * Experience with contract negotiations and renewals Why Prelim? At Prelim, you'll join a remote-first company experiencing explosive growth, doubling revenue year-over-year while maintaining profitability. This is a dynamic environment where you'll need to be comfortable with ambiguity and rapid change. You'll be part of a small but mighty Customer Success team that punches above its weight. While the workload can be intense, you'll have the opportunity to make a real impact and grow your career quickly. We promote from within and invest in our people's development. Most importantly, you'll help democratize access to banking services. Your work ensures that financial institutions can effectively serve their communities through modern, accessible technology. Prelim values diversity and inclusion; people of all backgrounds are welcome to join our mission to transform banking. Compensation Range: $90K - $110K

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast.Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders.A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job Description Culinary Lead (Hourly Kitchen Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others., • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious., • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt., • Passion for Positivity: We greet each day with warmth and possibility., • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Are you hardworking, attentive to detail, and capable of leading and coaching a team? If you answered yes, then we’ve got the job for you! Our Culinary Leads are key to our business in all they do. From leading and inspiring teams, to ensuring we are adhering to food quality and safety standards, all the way through delivering mouthwatering meals, as our Culinary Lead, you are the recipe to our success. What You’ll Do: • Lead and develop the grill and prep teams and Special Ops trainers, • Be responsible for opening or closing the restaurant, • Learn basic food and beverage management, including ordering and inventory organization, • Develop new leadership skills to lead the team, • Assist with any additional duties assigned, • Proven track record of coaching and developing team members, • Ability to cross train across the restaurant to ensure rapid growth, • May stand for long periods of time and lift up to 50 pounds, • Assist with any additional duties assigned Physical Requirements: • Must be able to bend and reach overhead often, • Must possess dexterity to handle tongs, pots/pans, and other equipment, • Must be comfortable working in temperatures ranging from hot to cold, • Must be comfortable working near open flames, • May be required to work in tight spaces, • Must maintain near constant communication with multiple people, • Close vision, distance vision, and peripheral vision is required, • Must be able to sit, squat and kneel occasionally, • Must be able to work in a constant state of alertness and safe manner, • Competitive pay, • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*, • 401k enrollment with CAVA contribution*, • Paid sick leave, parental leave, and community service leave*, • FREE CAVA Meal for every shift worked, • The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Culinary Leader | Kitchen Leader | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member | Hourly Kitchen Manager | Assistant Kitchen Manager | Assistant Manager | Sous Chef | BOH Supervisor We use eVerify to confirm U.S. Employment eligibility.

Job Description Culinary Lead (Hourly Kitchen Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others., • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious., • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt., • Passion for Positivity: We greet each day with warmth and possibility., • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Are you hardworking, attentive to detail, and capable of leading and coaching a team? If you answered yes, then we’ve got the job for you! Our Culinary Leads are key to our business in all they do. From leading and inspiring teams, to ensuring we are adhering to food quality and safety standards, all the way through delivering mouthwatering meals, as our Culinary Lead, you are the recipe to our success. What You’ll Do: • Lead and develop the grill and prep teams and Special Ops trainers, • Be responsible for opening or closing the restaurant, • Learn basic food and beverage management, including ordering and inventory organization, • Develop new leadership skills to lead the team, • Assist with any additional duties assigned, • Proven track record of coaching and developing team members, • Ability to cross train across the restaurant to ensure rapid growth, • May stand for long periods of time and lift up to 50 pounds, • Assist with any additional duties assigned Physical Requirements: • Must be able to bend and reach overhead often, • Must possess dexterity to handle tongs, pots/pans, and other equipment, • Must be comfortable working in temperatures ranging from hot to cold, • Must be comfortable working near open flames, • May be required to work in tight spaces, • Must maintain near constant communication with multiple people, • Close vision, distance vision, and peripheral vision is required, • Must be able to sit, squat and kneel occasionally, • Must be able to work in a constant state of alertness and safe manner, • Competitive pay, • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*, • 401k enrollment with CAVA contribution*, • Paid sick leave, parental leave, and community service leave*, • FREE CAVA Meal for every shift worked, • The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Culinary Leader | Kitchen Leader | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member | Hourly Kitchen Manager | Assistant Kitchen Manager | Assistant Manager | Sous Chef | BOH Supervisor We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a Customer Success Integrations Manager to support and lead the execution of integration activations across Canary’s ecosystem of hotel technology platforms. This role bridges technical execution and customer enablement—playing a crucial part in ensuring smooth onboarding and configuration of integrations that power our most important hospitality workflows. This role is ideal for someone with hands-on experience in hotel technology or hospitality operations, who thrives at the intersection of systems, stakeholders, and client success.Responsibilities • Integration Ownership: Lead the end-to-end execution of integration activations, including configuration, testing, validation, and troubleshooting across a wide range of hotel technology platforms., • Technical Expertise: Develop a deep understanding of Canary’s integration architecture, supported platforms, and APIs to effectively manage integrations and guide both clients and internal stakeholders., • Client Enablement: Serve as the primary point of contact for integration-related onboarding, ensuring clients experience a smooth, timely, and high-quality implementation process., • Stakeholder Collaboration: Collaborate cross-functionally with Customer Success, Engineering, Product, and third-party vendors to align on integration requirements, timelines, and deliverables., • Issue Resolution: Troubleshoot and resolve integration issues quickly, escalating complex technical problems as needed while maintaining clear communication with stakeholders., • Process Improvement: Identify and implement opportunities to streamline integration workflows, reduce activation time, and improve scalability through documentation and best practices., • Vendor Management: Liaise with external technology vendors (e.g., PMS, key locks, payments) to coordinate integration testing, gather technical documentation, and stay aligned on platform changes., • Internal Enablement: Partner with the Integrations Architect and CS leadership to upskill teammates and support internal training on systems, tools, and standard operating procedures related to integrations.Qualifications, • 3–5 years of experience in technical onboarding, integration management, or customer success roles in a SaaS or hospitality tech environment, • Demonstrated experience managing API-based integrations, ideally across PMS or hotel-related platforms, • Strong communication and stakeholder management skills, especially with cross-functional internal teams and third-party vendors, • Working knowledge of APIs, JSON, and webhooks preferred, • Experience coordinating multiple projects simultaneously with a high attention to detail, • Ability to translate technical issues into simple language for clients and CSMs

Job DescriptionCompany Description At PayNearMe, we’re on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM™, is the first of its kind—designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs. Our single platform handles it all: cards, ACH, digital wallets such as PayPal, Venmo, Cash App Pay, Apple Pay and Google Pay, and even cash at more than 62,000 retail locations nationwide. Today, thousands of businesses across consumer lending, iGaming and online sports betting, property management, and tolling trust PayNearMe to deliver a payment experience that drives real results. In September 2025, we raised a $50 million Series E funding round to accelerate our growth. We’re a team of 200+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX and Holmdel, NJ. Join us and be part of a team that’s shaping the future of payments—one experience at a time. Job Description The Client Success Manager (Gaming) will lead key gaming accounts, driving success across operators, studios, and platform partners in the gaming ecosystem. This role focuses on building strategic relationships with gaming clients, optimizing player payment experiences, and influencing growth strategies at the executive level. The ideal candidate has deep knowledge of the gaming landscape, strong technical fluency in payments and platform integrations, and a passion for delivering exceptional client and player outcomes. Essential Responsibilities: • Own and expand key gaming accounts, identifying opportunities for revenue growth, cross-sell, and upsell across PayNearMe’s portfolio., • Develop and execute strategic account plans that align with client growth objectives, player acquisition strategies, and business targets., • Collaborate with client executives and commercial teams to structure and negotiate renewals, expansions, and new business initiatives., • Leverage deep insights into player payments and transaction data to uncover trends that drive incremental revenue and improve ROI., • Build executive-level relationships with decision-makers across product, finance, and operations functions to influence strategic direction., • Partner with marketing, product, and revenue operations to deliver scalable growth programs and go-to-market initiatives within the gaming segment., • Track and report on commercial performance, ensuring forecasting accuracy, contract compliance, and strong revenue retention metrics., • Act as a strategic advisor, positioning PayNearMe’s gaming solutions to address emerging industry needs and regulatory shifts.Qualifications, • Bachelor’s degree in Business, Marketing, or a related field, or equivalent work experience., • 4–6 years of experience in client success or account management within the gaming or payments industry., • Strong understanding of gaming platforms, player lifecycle, and regulatory environments (including iGaming and sports betting)., • Advanced technical understanding of payments platforms, wallet integrations, and player transaction flows., • Proven ability to build and maintain executive-level relationships and manage large, complex accounts., • Exceptional communication, data-driven decision-making, and strategic planning skills., • Passion for the gaming industry and delivering exceptional client and player experiences. Additional Information Benefits • Base salary per year (paid semi-monthly), • Fast- paced and professional work culture, • Stock options with standard startup vesting - 1 year cliff; 4 years total, • $50 monthly communication expense stipend to go towards your phone/internet bill, • $250 stipend to enhance your WFH setup, • Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200), • Premium medical benefits including vision and dental (100% coverage for employees), • Company-sponsored life and disability insurance, • Paid parental bonding leave, • Paid sick leave, jury duty, bereavement, • 401k plan, • Flexible Time Off (our team members typically take off ~3-4 weeks per year), • Volunteer Time Off, • 13 scheduled holidays PayNearMe strives to create a workplace where all employees thrive. We welcome candidates from all backgrounds, experiences, and perspectives. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders. If you meet the majority of the qualifications and bring enthusiasm for the role, we encourage you to apply. We’re in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible. PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply. — Candidate information will be treated in accordance with our job applicant privacy notice found at: Assistance for Disabled Applicants Alternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance. All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description The IDBAccess Customer Service Specialist is tasked with assisting clients during the onboarding process, providing technical and training support for treasury services, and offering online banking support. • Takes charge of client onboarding for Treasury Solutions and Banking products, collaborating with Treasury Management Sales and internal business markets. This involves pre-filling paperwork, scheduling and conducting client training, ensuring post-setup follow-up for satisfactory client experience., • Establishes robust partnerships and open communication with the business, operations, IT, and client service teams to effectively manage client onboarding, technical support, service/product upgrades, and hand-offs., • Engages with internal business units to ensure timely delivery of necessary documentation for a smooth service launch., • Collaborates and liaises with vendors as it relates to client onboarding, trouble shooting, application performance and business needs., • Effectively manages and utilizes case management tools (including dashboards) to prioritize tasks, monitor progress to meet service level agreements., • Cultivates strong relationships with new customers to ensure successful new account setup, service launches and key influencer for continued client retention., • Responsible to multi-task by assisting clients/internal partners via various methods of communication (e.g. online application, phone, chat, in-person, email etc.), • Utilizes problem-solving skills, sound judgement, creativity, and experience to analyze information to successfully resolve tasks and issues., • Effectively handles the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help build high-touch brand., • Self-Starter that consistently approach their tasks with integrity, accountability, consider client and bank reputational risk, follow compliance guidelines and company policies with a high level of care., • Team player that participates in internal activities, training, testing and initiatives aimed at enhancing client experience, data integrity, optimizing workflows, case management processes etc.Qualifications, • 3+ years of relevant experience in the treasury products and financial industry with strong client service orientation., • Knowledge of regulatory requirements related to financial transactions is highly desirable., • Passion for providing white glove customer service. Excellent customer service and communication skills., • Strong attention to detail, accuracy, and ability to recognize potential fraud or suspicious activity., • Ability to work effectively in a fast-paced environment while maintaining compliance with all applicable banking laws and regulations., • Desire to be part of a team that strives to improve in how we process, deliver and service our clients, actively collaborates to get the job done, and contributes to a work culture that is harmonious., • Self-starter with the ability to multi-task/prioritize workload to ensure timely, efficient and accurate execution., • Associate Degree/Bachelor Degree or transferrable experience for position., • Excellent interpersonal and communications skills both written and oral., • Proven ability to effectively multi-task and assist clients/internal partners through various methods of communication. (e.g. online application, phone, chat, in-person, email etc.), • Strong technical skills including MS Office: Excel, Word and PowerPoint, • Prior experience with Salesforce and Core Banking systems is beneficial but not required. Other CRM experience is a plus. Additional Information Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. Due to COVID-19, we are now operating on a hybrid schedule. We value the safety of our employees because we’re all in this together. NO AGENCIES PLEASE. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Job DescriptionWho are we? At Newcode.ai, we’re transforming how organizations harness AI in the real world. As a part of our collaborative, high-growth team, you’ll have the rare opportunity to work side-by-side with visionary founders at the cutting edge of AI and innovation. We foster a culture of trust, inclusivity, and excellence. If you thrive in dynamic settings, a high-paced work envrionment, and want to be immersed in the world of AI and startups, Newcode.ai is the place for you. Role Overview As a Senior Customer Success Manager at Newcode.ai, you’ll empower our partners and customers to fully leverage cutting-edge AI solutions that drive operational excellence. You’ll serve as a strategic partner, guiding customers from onboarding through adoption, expansion, and sustained value realization, while acting as an internal advocate for customer needs and AI-driven product development. Core Responsibilities • Ownership of Customer Journey • Onboard, continuously train and create success plans for customers • Retention, Expansion, & Renewal • Own renewals and expansion discussions, proactively identifying opportunities for growth within existing accounts • Strategic Enablement & Adoption • Identify and implement use cases that align with customer goals, • Drive measurable adoption • Customer Impact • Advocate for customer needs and follow through on feedback, • Identify and create market opportunities • Leader & Mentorship • Build the team and meaning of customers success Experience & Qualifications • 5+ years in Customer Success, Account Management in LegalTech, • A degree in law is a plus, • Proven track record of driving retention, expansion, and satisfaction in enterprise accounts, • Deep comfort working with legal, compliance, or highly technical clients; ability to quickly learn new domains if needed, • Experience facilitating workshops, onboarding, project management, and strategic account planning for customers, • Strong data-driven mindset: able to interpret usage analytics and outcome metrics to guide engagement and prioritization, • High EQ and comfortable navigating C-level conversations and working with stakeholders across teams, • Proactive person; you reach out, spot and go for opportunities, • An itch to solve problems and a creative drive, • Reliable and trustworthy, • Co-creative; you excel in fast-paced environments and enjoy building anything from relationships to processes, • Experience with AI/Legal Tech systems and tools and a genuine curiosity about new technologies and their potential impact, • Growth mindset, • Culture of excellence and trust: We reward initiative, respect, integrity, and teamwork., • Work with talented peers in a collaborative, high-energy team, • Shape both product and culture as we grow, • Leadership and impact: Take ownership and drive outcomes from the start of your journey., • Global, inclusive team: Collaborate across borders and backgrounds. Ready to shape what’s next? Apply today and join us in building a smarter, more efficient world powered by AI.

Job DescriptionAbout Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 45,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success at Ramp. This role will design, operationalize, and lead programs that activate, retain, and grow 50% of Ramp’s micro‑SMB customers who don’t receive white‑glove 1:1 support, blending strategy, systems, and people leadership to drive impact at scale. What You'll Do * Own and evolve Ramp’s self‑service onboarding and activation strategy in partnership with Scaled CS leadership, Product, and Growth. * Use data to diagnose activation bottlenecks, build dashboards, run metric reviews, and drive data‑backed recommendations. * Partner with Product to improve activation features and automation that enhance self‑onboarding. * Lead customer education programs at scale: group onboarding trainings, video content, chatbot optimization, and lifecycle communications. * Continuously improve systems and team efficiency through automation, content, and applied AI initiatives. * Design, launch, and iterate scaled CS programs that improve outcomes across thousands of customers. * Manage, coach, and develop a team of 6–8 Scaled Customer Success Managers, each handling ~300 monthly new customers. * Drive team performance across activation, expansion, and CSAT targets while fostering ownership and excellence. * Hire, train, and enable team members on Ramp’s product, customer journey, and playbooks. * Partner cross‑functionally with CS, Sales, Product, Growth, and Data to align scaled strategy with company goals. What You Need * 4+ years in consulting, CS operations, revenue or business operations, or strategy within high‑growth B2B SaaS * 2+ years of people management experience leading high‑performing CS or operations teams * Proven success building or optimizing scalable programs and processes * Strong analytical skills with the ability to turn data into dashboards, operational insights, and measurable outcomes * Skilled at cross‑functional leadership and influencing senior stakeholders across Product, Growth, Data, Sales, and CS Nice to Haves * Customer‑facing or quota‑carrying experience with a track record of exceeding goals * Experience building education content, webinars, or scaled training programs What Success Looks Like In the first 6 months, this leader will have launched and iterated scaled activation programs that measurably increase self‑serve activation and early retention, established a recurring metrics review with dashboards that surface funnel bottlenecks, and lifted team efficiency and CSAT through process, automation, and content improvements while developing a high‑performing team of 6–8 sCSMs. Benefits (for U.S.-based full-time employees) * 100% medical, dental & vision insurance coverage for you * Partially covered for your dependents * One Medical annual membership * 401k (including employer match on contributions made while employed by Ramp) * Flexible PTO * Fertility HRA (up to $5,000 per year) * WFH stipend to support your home office needs * Wellness stipend * Parental Leave * Relocation support to NYC or SF (as needed) * Pet insurance Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice Compensation Range: $146.6K - $234K

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You'll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing measurable value to the business., • You'll develop and execute proactive, repeatable strategies to drive awareness, adoption, and engagement across a pooled account portfolio., • You'll collaborate with Finance to resolve payment disputes, escalations, and other account issues., • You'll work alongside a supportive team across Customer Success, Product, and Support to advocate for customers and improve processes., • You'll have the autonomy to influence customer outcomes while working in a collaborative, high-impact environment.Qualifications:, • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach., • Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Comfortable collaborating across teams, including Finance, Product, and Support., • Experience in SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience is a plus.Responsibilities:, • Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction., • Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization., • Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities, • Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor account health and identify opportunities to improve customer engagement and retention., • Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities., • Collaborate with Support and Product teams to advocate for customer needs and improve processes., • Act as a true customer champion - focused entirely on helping customers succeed. What CG Can Offer You:, • The opportunity to make a direct, measurable impact on customer retention and satisfaction., • Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance., • Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges., • Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment., • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc., • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials, • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job Description Are you a true marketing nerd with a passion for social media advertising? Do you love building new things with a team motivated to win? Then you may be the Senior Social Media Strategist of our dreams! Abe is a specialized consultancy focused exclusively on social media advertising. We are a hub for innovative strategies, helping clients leverage the full power of LinkedIn, Meta and more to reach, engage, and convert their target audiences. If you're ready to be part of something bold and transformational, this is the role for you! We have experienced significant growth over the last few years and have stayed true to our culture, the best idea wins. We’re future-focused and are looking for the right Senior Strategist with a growth mindset to join our evolving team! We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs). This role reports to the Associate Director and is a crucial part of the social media team. This role has a unique opportunity to be on the ground floor of a fast-growing specialty agency. The Senior LinkedIn Strategist works directly with our mid-market and enterprise clients and runs point on communicating results, creating custom strategies, and executing Paid Media deliverables. In this role, you will gain experience creating high-performing LinkedIn strategies for B2B businesses. Roles & Responsibilities * Oversee and lead a collection of Social Media accounts * Serve as direct support to client contacts * Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic * Build strategies for clients each quarter * Have the ability to create, maintain, and optimize budgets for paid media campaigns * Provide fractional support for internal marketing in support of a boutique agency within Directive * Deeply understand client positioning and unique value propositions * Confirm lead routing is accurate within a CRM * Responsible for personal productivity and utilization * Work directly with Associate Director to ensure internal and client goals are being achieved * Understand the value of Programmatic campaigns * Drive cross-sells, upsells and referrals via client relationships and professional network * Execute and optimize advertising campaigns within LinkedIn including ad copywriting, TAM development, and targeting to maximize ROI What You Offer * 4+ years experience working at a performance/digital marketing agency, with hands-on experience supporting B2B clients * Deep expertise across paid social advertising campaigns, specifically LinkedIn Ads * Understanding of different Ad Units within the LinkedIn Platform such as conversation ads, document ads, ctv and more * Proficiency in using advertising platforms and tools such as LinkedIn Campaign Manager, Zoominfo, 6Sense, and more * Ability to delegate to junior team members to ensure joint success * Strong understanding of Paid principles, including keyword research, ad copywriting, bid management, and campaign optimization * Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance * Ability to drive results and measure via OCT * Experience with audience segmentation by tier, job title etc. * Proven and measurable success with mid-market or enterprise accounts * Ability to translate and articulate strategy and tell stories with data * Equal parts competitive and curious; you’re a true problem solver * You live on the cutting edge of the industry, always looking for opportunities to grow and share * Ability to organize, prioritize and manage multiple projects simultaneously * You’re quality-obsessed and have not lost your soul for advertising * Travel to visit clients approximately once per year, per client or as needed What Success Looks Like * You encompass our core values through every interaction; internally and externally * Effectively manage approximately five mid-tier and enterprise accounts * Meet and exceed department level KPIs, such as client growth and goal attainment. Your core KPIs will be client NSMs (North Star Metrics) and Client Satisfaction scores. * Build client trust and relationships that create consistent renewals * Cross-sell services that align with client goals and objectives * Clearly communicate results with client point of contact and executives * Exceptional decision making, as it relates to strategic direction for accounts Benefits * 🏠 We have a set living wage at Abe; The annual base salary range for this position based in the United States is $85,000- $95,000 USD. This salary range is an estimate, and the actual salary may vary based on Directive's compensation practices, job related skills, and depth of experience. * 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle * Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents * Benefits to Support the Whole Person: * 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace * 💪 Physical - Physical therapy through Omada, fertility support through Carrott, thousands of Aaptiv virtual workouts, complimentary One Medical membership for primary and virtual care * 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave * 💰 Financial - Traditional and Roth 401(k) with a 3% company match * 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time Work Environment Requirements As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to . Additional Information At Abe, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-JA1

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: Join our rapidly growing Performance Creator Team as the Creator Agency Consulting Manager, where you will lead the strategic development and growth of our agency partner ecosystem. You'll build and nurture relationships with affiliate and influencer marketing agencies, empowering them to scale world-class Performance Creator programs for their brands.This role is both strategic and hands-on — ideal for someone who thrives in partnerships, education, and elevating industry best practices. You'll be the architect behind our Performance Creator Gold Standards, shaping how agencies engage, monetize, and grow within this evolving channel. What You'll Do: Channel Strategy & Development • Develop and execute a strategic plan to grow performance creator adoption within the agency channel., • Identify, evaluate, and onboard high-potential agency partners aligned with company objectives., • Serve as the primary point of contact for agency partners on all performance creator initiatives., • Educate and advise agencies on performance creator strategies, monetization models, and platform best practices., • Manage agency portfolio performance using indicators such as:, • Number of brands and active programs, • Client retention and satisfaction, • Creator community growth and engagement, • Creator payout volume (GTV), • Demonstrated program performance improvement over time, • Develop reports and dashboards to track agency performance, growth, and contribution to revenue, • Deliver actionable insights and business reviews to leadership and cross-functional teams., • Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience)., • 4+ years of experience in affiliate marketing, business development, partnerships, or creator marketing., • Proven experience working with or within agencies., • Strong negotiation, relationship management, and analytical skills., • Experience building or scaling an agency partnership program., • Background in e-commerce, SaaS, fintech, or digital advertising., • Strong understanding of digital marketing and attribution models. Key Competencies • Strategic Thinking, • Relationship Building & Influence, • Data-Driven Decision Making, • Project Management, • Negotiation & Communication, • Growth in revenue and new customers driven by agency partners, • Increase in active, high-performing agency partners, • Improved ROI and efficiency of agency-led creator programs, • Strength, retention, and satisfaction of agency relationships Salary Range: $112,500-$131,250 OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI-NewYork,NewYork_Hybrid

Job Description Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in New York City, New York! As a Customer Success Manager, you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. You're excited about this opportunity because you'll: • Interact with customers to learn how their business works, define success criteria, and build out a customer journey to help them reach their business goals, • Train, onboard, and support our customers in their usage of Dealpath in an effort to ensure adoption, • Produce and deliver web-based and in-person training seminars for customers, • Field phone and email based support inquiries from customers, • Assist with the creation of self-service documentation and video-based training materials, • Work cross-functionally with Dealpath's Sales, Marketing, and Product teams to relay customer use cases, develop success assets, and resolve product escalations, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Help the Customer Success team build out process and success metrics to accelerate the scaling of this functionWe are excited that you are:, • A self-motivated team player, ready to embrace a fast paced, high-growth environment, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Resourceful and not afraid to try out-of-the-box approaches to resolve complex issuesQualifications:, • Bachelor's degree or higher, • 1-5 years of customer success and/or account management, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers, and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google SheetsFor Bonus Points:, • Experience working for an enterprise SaaS company, • Experience servicing commercial real estate firms, • Interest in commercial real estate, • Medical, dental, & vision insurance., • Flexible Spending Account., • Paid Parental Leave., • 401(k)., • Company sponsored commuter benefits., • Flexible time off policy., • Hybrid work policy - 3 days in office requirement (Tues/Wed/Thurs)., • Monthly wellness reimbursement., • The estimated pay range for New York City, New York candidates is $95,000 - $105,000 base, & $10,000 - $20,000 variable compensation., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, CBRE, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Senior Social Media Manager Location: New York, NY About the role: OLIVER is seeking a qualified Senior Social Media Manager to join our dynamic ice cream team, with in-person participation required. We are looking for a tech-savvy professional who can provide strategic thought leadership in social and brand management, with a strong emphasis on community engagement and content creation management. People management skills are also essential for success in this role. The ideal candidate will have experience in social media, video, imagery, strategy, data analytics, and marketing campaigns. Exceptional oral and written communication skills are a must, along with the ability to develop engaging content. You should be a natural communicator with excellent customer service capabilities and the ability to moderate both online and offline interactions with our community. This position will be based in the NY/NJ area as in-person participation is required. What you will be doing: • Develop social media content calendars and campaigns for well-known brands in the ice cream space, • Work with our in-house creative teams to create engaging video, copy and photography assets for social media channels, • Design social assets using Canva, CapCut (design work is light), • Compile comprehensive analytical reports with recommendations for owned channels and campaigns, • Coordinate with Marketing, PR and Communications teams to ensure brand consistency, • Liaise with the brand to stay updated on new products and features, • Oversee high profile partnership logistics including strategy and execution., • Increased knowledge on how to navigate controversial topics responsibly. Knowledge of the PR risks and opportunities associated with these types of stances., • The ability to look at every initiative through a SWOT analysis., • Interpret partnership briefs and legal documents as it relates to channel assets and usage., • Counsel brand team on the best way to utilize partners across social and how to measure success., • Work quickly and effectively to keep pace with overseeing a macro community in the millions., • Serve as a liaison between brand team and key stakeholders and can discern what information needs to be shared with the wider group., • Provide counsel to brand team on social media channels – including best practices, new channels for consideration., • Track record of increasing brand affinity through social led opportunities and trends, • Experience working with high profile legacy brands with a focus on engagement more than awareness., • Ability to work with the larger IAT to effectively represent social and how it ladders up to the larger brand strategies., • Spearhead social planning for the following year, as well as the ability to be nimble as brand priorities change and shift., • Basic creative background and knowledge that allows for successful planning and ideation of content and big ideas. Lead the creative team to deliver work that aligns with the client goals and expectations., • Assessing available creative assets and proactively making recommendations of when new creative or assets are needed. What you need to be great in this role:, • 3-4 years of experience in an advertising and/or public relations agency, • Have background working with high profile brands that can be applied., • Experience in client relations and the ability to adapt to different personalities and work styles., • Proven work experience growing and managing a social community, • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter), • Experience creating and managing social content calendars, • Ability to perform light design work, • Ability to identify and track relevant qualitative metrics, • Excellent verbal communication and written skills, • Hands on experience with social media management for brands, • Knowledge of online marketing and marketing channels, • Ability to write social captions across all current social media platforms, • Multi-cultural creative marketing experience preferred, • Experience with ice cream brands preferred Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Job DescriptionSalary: About Us Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nations premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The countrys largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement. NRSs digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies. POSITION SUMMARY The Customer Success Manager, supports all non-digital incentives programs, In-Store/ Merchandising/ At Home/ Digital Media, for CPG and Retail marketers. This role serves as a client consultant and works closely with clients, agencies, and cross-functional internal teams to ensure flawless project management, execution, and optimization of programs on behalf of Neptunes clients. Successful candidates will be creative, curious, self-motivated, driven to deliver operational excellence, dedicated to world class customer service, willing to innovate and have high integrity. POSITION RESPONSIBILITIES Coordinate the execution of In-Store, Merchandising, At Home, and Digital Media programs once the client has approved to go to Contract. Inclusive of creating Salesforce opportunities, managing system reservations, generating Contracts, processing program assets, providing program recaps/reporting, and approving invoices. Work closely with Sales on assigned accounts providing executional details and other pre-sale support as needed. Build strong relationships and act as the liaison between Sales, Clients, and Internal departments. Lead executional excellence and manage multiple programs, generating and managing the client on assets, timelines, and executional details. Day to day Account management, maintaining status grids, answering client questions, troubleshooting issues that arise. Ability to evaluate processes and continually seek improvement ideas Assist with special projects as assigned by leadership POSITION QUALIFICATIONS Bachelors Degree in Business, Communications, Marketing or related field (and/or equivalent, relevant work experience). Minimum of 2-3 years experience ranging for college internships to a professional position in Campaign Management, Customer Success, or Customer Service/Client Services - dealing directly with internal business teams, vendors, clients and/or Sales Executives. Excellent organizational skills including strong attention to detail and ability to present complex information in such a way that all team members understand their tasks at hand. Strong time management skills including an outstanding ability to work independently and multi-task while operating in an environment of frequently changing priorities and successfully managing the demands of a quickly growing workforce. Proven ability to mitigate problems through first tier-troubleshooting, identify pain points, manage issues through resolution that put the customer first, and apply learnings to future situations. Ability to adapt and change with the needs of the business mindfully and tactically. Proven ability to establish and maintain strong Internal and external partnerships. Superior written and verbal communication with the ability to effectively communicate via email and phone with remote colleagues and Clients. Proficient in Office (Excel/Word/PPT), Salesforce experience is a plus Applicant Privacy Notice Neptune Retail Solutions is an Equal Opportunity Employer

Job Description Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our future. With the support of powerful data-driven workflows and AI tools, you'll generate meaningful client interactions at scale, test new engagement strategies and provide critical insights back to the Client Success and Product teams. Simply put, when our CSR team thrives, our customers continue to grow with us. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. What you can expect as a Client Success Representative: This isn't your typical junior Client Success role. At VTS, you'll be joining a high-impact, AI-augmented CS team that's rethinking how modern client success is done. You'll • Be quickly trained in world-class SaaS CS techniques and real estate fluency., • Use cutting-edge tools to automate busywork so you can focus on learning, experimenting, and connecting with decision-makers at some of the most influential CRE firms on the planet., • Collaborate closely with CS mentors, marketing partners, and senior leadership to contribute directly to client retention., • See a clear path for promotion to Client Success Manager roles and beyond. Our top CSMs and leaders started in this seat., • Be part of a scaling team where every win matters and every voice is heard., • You're curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment., • You embrace new tools and technologies to work smarter and faster., • You bring 1+ years of professional experience. Bonus if it's in CRE, SaaS, or sales but your mindset and hustle matter most., • You thrive on structure, love hitting goals, and get fired up by being part of a team that's building something big. What VTS Values & How We Show It • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through our platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $60,000 and $75,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a commission structure for the position that will bring the OTE (on target earnings) to $75,000 - $90,000 depending on the base salary agreed upon and achievement to goals. EEO GuidelinesVTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy

Job Description Are you a true marketing nerd with a passion for social media advertising? Do you love building new things with a team motivated to win? Then you may be the Senior Social Media Strategist of our dreams! Abe is a specialized consultancy focused exclusively on social media advertising. We are a hub for innovative strategies, helping clients leverage the full power of LinkedIn, Meta and more to reach, engage, and convert their target audiences. If you're ready to be part of something bold and transformational, this is the role for you! We have experienced significant growth over the last few years and have stayed true to our culture, the best idea wins. We’re future-focused and are looking for the right Senior Strategist with a growth mindset to join our evolving team! We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs). This role reports to the Associate Director and is a crucial part of the social media team. This role has a unique opportunity to be on the ground floor of a fast-growing specialty agency The Senior LinkedIn Strategist works directly with our mid-market and enterprise clients and runs point on communicating results, creating custom strategies, and executing Paid Media deliverables. In this role, you will gain experience creating high-performing LinkedIn strategies for B2B businesses. Roles & Responsibilities * Oversee and lead a collection of Social Media accounts * Serve as direct support to client contacts * Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic * Build strategies for clients each quarter * Have the ability to create, maintain, and optimize budgets for paid media campaigns * Provide fractional support for internal marketing in support of a boutique agency within Directive * Deeply understand client positioning and unique value propositions * Confirm lead routing is accurate within a CRM * Responsible for personal productivity and utilization * Work directly with Associate Director to ensure internal and client goals are being achieved * Understand the value of Programmatic campaigns * Drive cross-sells, upsells and referrals via client relationships and professional network * Execute and optimize advertising campaigns within LinkedIn including ad copywriting, TAM development, and targeting to maximize ROI What You Offer * 4+ years experience working at a performance/digital marketing agency, with hands-on experience supporting B2B clients * Deep expertise across paid social advertising campaigns, specifically LinkedIn Ads * Understanding of different Ad Units within the LinkedIn Platform such as conversation ads, document ads, ctv and more * Proficiency in using advertising platforms and tools such as LinkedIn Campaign Manager, Zoominfo, 6Sense, and more * Ability to delegate to junior team members to ensure joint success * Strong understanding of Paid principles, including keyword research, ad copywriting, bid management, and campaign optimization * Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance * Ability to drive results and measure via OCT * Experience with audience segmentation by tier, job title etc. * Proven and measurable success with mid-market or enterprise accounts * Ability to translate and articulate strategy and tell stories with data * Equal parts competitive and curious; you’re a true problem solver * You live on the cutting edge of the industry, always looking for opportunities to grow and share * Ability to organize, prioritize and manage multiple projects simultaneously * You’re quality-obsessed and have not lost your soul for advertising * Travel to visit clients approximately once per year, per client or as needed What Success Looks Like * You encompass our core values through every interaction; internally and externally * Effectively manage approximately five mid-tier and enterprise accounts * Meet and exceed department level KPIs, such as client growth and goal attainment. Your core KPIs will be client NSMs (North Star Metrics) and Client Satisfaction scores. * Build client trust and relationships that create consistent renewals * Cross-sell services that align with client goals and objectives * Clearly communicate results with client point of contact and executives * Exceptional decision making, as it relates to strategic direction for accounts Benefits * 🏠 We have a set living wage at Abe; The annual base salary range for this position based in the United States is $85,000- $95,000 USD. This salary range is an estimate, and the actual salary may vary based on Directive's compensation practices, job related skills, and depth of experience. * 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle * Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents * Benefits to Support the Whole Person: * 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace * 💪 Physical - Physical therapy through Omada, fertility support through Carrott, thousands of Aaptiv virtual workouts, complimentary One Medical membership for primary and virtual care * 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave * 💰 Financial - Traditional and Roth 401(k) with a 3% company match * 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time Work Environment Requirements As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to . Additional Information At Abe, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-JA1

Job DescriptionAbout Our Client Our client empowers organizations to operate securely in the cloud by aligning operations and security around access management. Their platform delivers Just-In-Time (JIT) and Just-Enough (JEA) access across hybrid environments, helping reduce access risk while increasing productivity. They are headquartered in New York with an additional office in Tel Aviv, and serves dozens of global enterprise customers, including multiple Fortune 500 organizations. The company was recently recognized in Gartner’s Magic Quadrant for Privileged Access Management. Why Join Them? Join a fast-growing, award-winning SaaS company that’s redefining cloud access security. They combine cutting-edge automation with identity-driven access control, helping enterprises stay compliant, efficient, and secure. You’ll work with world-class customers and a highly technical team at the intersection of DevOps, Security, and Cloud Infrastructure. Role Overview As an Enterprise Customer Success Manager, you’ll be the strategic advisor and primary point of contact for the largest enterprise customers. You’ll own customer onboarding, adoption, and retention, ensuring they realize measurable value from the platform. You’ll partner closely with DevOps, Security, and IAM leaders to help them automate access, improve compliance, and scale securely across cloud and hybrid environments. Key Responsibilities * Lead and execute tailored onboarding plans for enterprise customers. * Partner with technical stakeholders (DevOps, Security, IAM teams) to ensure successful deployment in multi-cloud and hybrid setups. * Educate customers on best practices for identity, access management, and the platform’s capabilities. * Serve as a trusted advisor and escalation point for all post-sale activities. * Develop success plans and lead quarterly/annual business reviews (QBRs/EBRs) to demonstrate ROI and drive retention. * Monitor usage and customer health metrics, proactively mitigating churn risk. * Identify expansion opportunities and champion advocacy initiatives such as testimonials, referrals, and case studies. * Collaborate cross-functionally with Solutions Engineering, Support, and Product teams to resolve complex issues. * Troubleshoot configuration and log issues and translate customer needs into actionable feedback for internal teams. Non-Negotiables * 3–5 years of experience as a Customer Success Manager, Technical Account Manager, or similar enterprise-facing role. * Proven track record managing enterprise accounts with multiple technical stakeholders. * Know how to create access management in cloud environments (AWS, Azure, GCP) and identity technologies (IAM, SSO, SCIM). * Hands-on technical experience in roles such as Solutions Engineering, Technical Support, or Professional Services. * Understanding of cloud security and infrastructure automation tools (Terraform, Kubernetes, Vault). * Excellent communication and project management skills. * Be able to commute 3x a week at the NYC office located in broadway Nice to Have * Experience with security or compliance-focused enterprise customers. * Background working in early-stage or high-growth B2B SaaS environments. * Knowledge of RBAC/ABAC models and security best practices. * Familiarity with identity providers like Azure AD, and other IAM solutions. Compensation & BenefitsOTE: $170,000 Equity: Additional Benefits: Comprehensive healthcare, PTO, and professional development support Location: New York City

Job Description Culinary Lead (Hourly Kitchen Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others., • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious., • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt., • Passion for Positivity: We greet each day with warmth and possibility., • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Are you hardworking, attentive to detail, and capable of leading and coaching a team? If you answered yes, then we’ve got the job for you! Our Culinary Leads are key to our business in all they do. From leading and inspiring teams, to ensuring we are adhering to food quality and safety standards, all the way through delivering mouthwatering meals, as our Culinary Lead, you are the recipe to our success. What You’ll Do: • Lead and develop the grill and prep teams and Special Ops trainers, • Be responsible for opening or closing the restaurant, • Learn basic food and beverage management, including ordering and inventory organization, • Develop new leadership skills to lead the team, • Assist with any additional duties assigned, • Proven track record of coaching and developing team members, • Ability to cross train across the restaurant to ensure rapid growth, • May stand for long periods of time and lift up to 50 pounds, • Assist with any additional duties assigned Physical Requirements: • Must be able to bend and reach overhead often, • Must possess dexterity to handle tongs, pots/pans, and other equipment, • Must be comfortable working in temperatures ranging from hot to cold, • Must be comfortable working near open flames, • May be required to work in tight spaces, • Must maintain near constant communication with multiple people, • Close vision, distance vision, and peripheral vision is required, • Must be able to sit, squat and kneel occasionally, • Must be able to work in a constant state of alertness and safe manner, • Competitive pay, • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*, • 401k enrollment with CAVA contribution*, • Paid sick leave, parental leave, and community service leave*, • FREE CAVA Meal for every shift worked, • The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Culinary Leader | Kitchen Leader | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member | Hourly Kitchen Manager | Assistant Kitchen Manager | Assistant Manager | Sous Chef | BOH Supervisor We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionAbout Us Snif is setting the new standard in fine fragrance. The search for high-quality scented products should be simple, accessible, and fun. We bring our customers what they want to smell and develop new, unexpected ways for them to incorporate fine fragrance into their daily routines. Every scent we develop is designed to be an immersive experience. From the name, packaging design, and creative campaigns to someone’s first spray, we want them to see and smell the quality behind every release. Our formulas are always made with top-shelf ingredients and are genderless, non-toxic, vegan, and cruelty-free. Snif products are sold on our DTC site and can also be found at all Ulta Beauty locations. We’ve been featured across notable press outlets including Forbes, Fast Co., WWD, Vogue, Allure, Cosmopolitan, NY Mag, Harper’s Bazaar, and more. Additionally, we’re backed by some of the most revered investors in the consumer goods space. We’re a lean team that’s expanding quickly, and we’re looking for someone who believes in our vision to shift the way people experience scents. The Role:Brand integrity, community, and service are at the heart of Snif. As the Customer Experience Manager, you will serve as a key voice of the brand, playing a critical role in fostering customer loyalty and trusted retail relationships. Leading our customer experience efforts, you will help manage inbound CX inquiries across engagement platforms. In addition, you will help manage our returns platform and ensure that all customer orders are processed seamlessly. You will also manage our customer reviews platform. This role requires an individual who is motivated to problem-solve, build relationships, and think strategically. We are looking for someone who identifies as a positive, enthusiastic, and responsive communicator. This person has the unique ability to uphold brand values, processes, and goals with extreme attention to detail. As a representative of the brand, this individual is integral in maintaining the satisfaction of our Snif community. The Customer Experience Manager will report directly to our Director of Customer Experience and will work closely with our teams across retention, operations, marketing, creative and brand, retail, and product development. While we are based in New York City, we're operating as a remote team. The ideal candidate will be located in the East Coast or Central timezones.What You'll Do: • Manage our customer support inbox and respond to all inbound emails concerning order status, returns, product questions, and general customer support in a timely and friendly manner, • Manage one-on-one customer outreach and follow up as needed, • Assist in compiling monthly metrics reports, • Manage and engage with customer feedback on our website by reviewing, publishing, and responding to reviews, and sharing key insights or concerns with the team, • Manage customer experience on our Amazon storefront by monitoring and responding to inquiries and reviews in a timely manner, • Manage review syndications with our retail partners, • Manage customer orders by tracking and adjusting through our fulfillment platform, handling special cases, and coordinating with Operations to keep customers informed, • Manage returns by tracking and adjusting refunds through our automated platform, and sharing customer feedback and insights to improve order flow and product development, • Track and report order issues and product insights, maintain logs of damages or missing orders, and share recommendations to enhance the customer experience, • Maintain and update the FAQ database by reviewing on-site content, adding new information for product launches and site updates, and coordinating with our fragrance partners to address formula-related questions as they ariseWhat You'll Bring:, • At least 4 years of work experience working in the customer experience space for a DTC brand, start-up environment is a plus, • Excellent written verbal and communication skills, • A friendly, positive attitude that leads with kindness, • Next-level time management and organization skills, along with a great attention to detail, • Genuine excitement to build and foster customer and vendor relationships, • Ability to quickly understand Snif’s brand and voice, and translate this to our existing and prospective customers across engagement platforms, • Ability to quickly problem-solve and troubleshoot collaboratively, • Previous experience with Shopify, Gorgias, Loop Returns, Junip, and other retail, review, and order management platforms, • You are curious and innovative; You’re constantly seeking ways to make a product or process the best it can be, • You want (perhaps even need) the excitement, grind, and freedom that comes with an early-stage and fast-growing startupBonus Points:, • Proven success at a fast-paced startup, extra bonus points if in the beauty industry, • Knowledge/passion for scented products, including (but not limited to) fragrance, body care, candles, and laundry categoriesWhat You'll Get, • Be part of a fast-growing company with an awesome mission, • Highly competitive salary and equity so you’re a part of the Snif family, • An opportunity for growth and ability to widen your role and responsibilities, • Medical, Dental, and Vision healthcare insurance, • 401K Retirement Plan with company matching, • Paid Parental Leave, • Flexible vacation and PTO policy, • Industry-leading well-being and mental health benefits, • Virtual and remote work as well as work-from-home setup We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSalary: Customer Success Manager (US, Hybrid) (Must be able to commute to one of our US-based offices in Chicago, San Francisco, New York City, or Miami.) Job Summary GTreasury is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. With enterprise clients spanning North America, EMEA and APAC, GTreasury is headquartered in Chicago with offices in London, Sydney and Manila. Customer success is a new and strategic department at GTreasury with a clear objective to facilitate the adoption of new products or services, reduce risk and churn, and support expansion within existing accounts. As a GTreasury Customer Success Manager, you are a critical part of our customers adoption and ongoing satisfaction. You will play a pivotal role in ensuring our customers achieve their desired outcomes (value realization) with the use of our solutions. When customers are successful GTreasury benefits through increased customer retention, solution expansion, and advocacy. As part of the Global Customer Support Team, you will help solve customers' business challenges through success planning and engagement, aligning and demonstrating the value of GTreasury solution against our customers' initiatives to deliver positive business outcomes. This includes end-to-end customer life cycle where youll manage customer adoption and growth, health, and retention in partnership with your Account Manager. This is a great role for someone who wants to be part of developing a customer success organization. What Were Looking For: • Optimism and curiosity: Optimism will allow you to see the solution through the constraints, and curiosity will allow you to chart the path to success., • Question asking and problem solving: Success plans are never the same for each customer, and so the magic lies in asking the right questions and translating into a plan that shows value., • Kind, thoughtful, and respectful with a growth mindset: It is all, always about the people and the team. Were looking for somebody who knows that software is a team sport, who values collaboration, and who is always growing and seeking to improve their own skills. What You Will Do: • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to drive product adoption and ensure customers are leveraging the solution to achieve full business value., • Be accountable for enabling customers to achieve their desired outcomes, setting them up for success during critical moments that matter in the journey, as evidence over time through product adoption., • Co-create Value Achievement & Success Plans with your customers to develop a deep understanding of their business, primary business outcomes, and tangible success metrics., • Develop, automate and scale customer lifecycle events including kickoff/onboarding, business review, feature announcements, utilization and user engagement., • Address customer inquiries, manage obstacles, and identify ways to drive additional value., • Establish periodic touchpoints to ensure customers are informed, remain engaged, and solicit general feedback., • Be an advocate and voice for our customers internally and partner with cross-functional teams to facilitate successful implementation, adoption, expansion, and renewals., • Work in partnership with Operational, Product, Engineering, Sales, and Support teams to provide customer feedback and ensure requests are resolved in a timely manner Skills & Requirements: • 5+ years of customer success, service, product, account management, or software sales experience in a B2B SaaS Solutions environment, • Ability to interact with enterprise customer teams at various levels of technical and non-technical depth, and across multiple levels from end user through C-level stakeholders while navigating tough conversations, • Strong presentation and communication skills, verbal and written, • Project management skills, with proven results working as a reliable advisor to drive business value for customers, • Highly data-driven with a dedication to following processes, • Intellectually curious and enjoys creative problem solving., • Passionate about driving and tracking a consistent engagement process with all customers in your portfolio, • Flexible approach, able to operate effectively with uncertainty and change Education Requirements: • Bachelors degree preferred, or equivalent experience What You Will Get: * • A high impact, high visibility role at a growing SaaS company that values personal growth, accountability, and the concept of good work., • A great management team and reporting structure that supports you and your growth., • A culture of open collaboration and problem solving, • An empowered role on the success team, responsible for driving business value., • Great benefits and culture., • Our benefits include:, • Salary: The expected annual median salary for this role is $105,000. Actual compensation for an individual may vary depending on skills, performance, qualifications, experience, and location., • Excellent medical, dental and vision insurance options, • HSA and FSA options + company HSA contributions, • 401K matching, • 100% paid parentalleave, • 15 paid holidays + competitivePTO, • Flexible work environment About GTreasury: GTreasury provides CFOs and Treasurers with The Clarity to Act on strategic financial decisions with the worlds most adaptable treasury platform, empowering them to face the challenges of today and tomorrow. Our industry leading solutions are purposefully designed to support every stage of treasury complexity, from Cash Visibility and Forecasting to Payments, Risk, Debt, and Investments. With GTreasury, financial leaders gain comprehensive connectivity across all banks and ERPs to build an orchestrated data environment, enabling rapid value realization with implementations up and running in weeks. Plus, our unmatched industry expertise ensures clients continued success through dedicated guidance and top-tier support. Trusted by over 1,000 customers across 160 countries, GTreasury provides treasury and finance teams with the ability to connect, compile, and manage mission-critical data to optimize cash flows and capital structures. GTreasury is headquartered in Chicago, with locations serving EMEA (Dublin and London) and APAC (Sydney, Singapore, and Manila). At GTreasury, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury is an equal opportunity employer and does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply! If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced Mid-Market Customer Success Manager (CSM) to join our growing team. The Mid-Market CSM will be the primary point of contact for our Mid-Market hotel partners after they have successfully implemented and adopted Canary Technologies' products. This role is crucial in ensuring customer satisfaction, driving retention, and fostering long-term relationships.Responsibilities • Customer Retention: Proactively engage with a portfolio of mid-market hotel accounts to ensure continued satisfaction and utilization of Canary products. Identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics, identify areas for improvement, and develop action plans to increase customer success, • Customer Expansion: Identify opportunities for product expansion within existing accounts, collaborating with sales teams to drive upsell and cross-sell initiatives, • Relationship Management: Build strong, trusted relationships with key stakeholders at client hotels, including general managers, operations managers, and IT teams, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to customers, • Issue Resolution: Act as an escalation point for customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution, • Host QBRs: Conduct regular Quarterly Business Reviews (QBRs) with key clients to review performance, discuss strategic goals, and present product roadmaps.Qualifications, • Bachelor's degree (BS/BA).2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, • Excellent communication, interpersonal, and presentation skills, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, • Proactive and results-oriented with a strong customer-centric approach

Job Description Title: Customer Success Manager Location: New York Company Overview allwhere provides companies with a platform that enables their employees to be productive and engaged. allwhere’s platform allows companies to curate equipment, products, and services for their employees — and deliver them anywhere. For administrators (execs, HR, IT), allwhere streamlines the onboarding/offboarding process and automates delivering products to remote employees. For employees, allwhere provides a convenient one-stop-shop for all relevant equipment, products, and services. Remote work is here to stay, and allwhere is here to make it the best possible experience for all. Role Overview This position is perfect for a technically savvy customer success manager who possesses a strong drive for results and commercial sensibility. Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. About the Role ● Act as the primary point of contact for allwhere’s active customers ● Develop relationships with key customer stakeholders across HR, IT, and Operations; host business reviews for all internal and external customer stakeholders ● Monitor customer usage of allwhere platform and order volume; proactively promote increase platform usage, order volume, and order size ● Maintain and address all updates and requests related to customer portal, including additional users, SKUs, or other portal features ● Act as a communications liaison between the customer and allwhere’s internal teams (Operations, Product, IT) ● Act as escalation point for any customer questions or issues ● Identify opportunities to cross-sell new product offerings to customer ● Utilized CRM to keep track of key account data, opportunities, and relevant notes ● Collect customer feedback and translate feedback into product requirements What we’re looking for ● 3-5 years of experience in customer sales or customer success position strongly preferred ● Consultative mindset with a passion for upselling ● Experience working with brand image and promoting value through customer experience ● Prior experience with IT hardware and software a plus ● Experience analyzing and optimizing the existing processes in the Customer Success department ● Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed ● Must work well independently with little management supervision ● Proficient in Google Suite, Hubspot or other relevant CRM software ● Ability to stay collected under pressure, positive outlook, ability to collaborate with and inspire team members and clients ● An entrepreneurial attitude to take on tasks that support our clients’ success and the vision of allwhere Why Join Us? ● Medical, dental, and vision health insurance ● Equity in an early stage company ● Small team with the ability to have an outsized impact on the direction of the company Salary Range: This position is a base salary plus bonus with OTE ranging anywhere from $105,000 to $125,000. Powered by JazzHR fwZsn6pZbo

Job Description • We are hiring immediately for a Culinary Intern position., • Location: New York Giants Training Facility - 50 State Route 120, East Rutherford, NJ 07073, • Schedule: To be discussed further upon interview., • Pay Range: $17.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1461054. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. FLIK Athletics Culinary Internship: OVERVIEW: The FLIK Culinary Internship Program is a paid program that gives culinary students the opportunity to work in a dynamic and inspirational kitchen culture. Working closely with culinary mentors, FLIK interns have an inside look at what goes on behind the scenes at a leading food service & hospitality organization. Fifty years ago, FLIK was launched by Chef Rudi Flik and Julie Flik. Their values of culinary authenticity, people first, sustainability, wellness, and leadership still guide us. We use fresh, local and seasonal ingredients to create memorable culinary experiences. FLIK CULINARY INTERNS WILL: • Prepare menu items across all kitchen stations., • Rotate through various stations: pizza/pasta, deli, salad bar, smoothie, grill, and international cuisine., • Engage with guests and tailor plates to their dietary needs., • Meet with the team dietitian., • Review culinary and front-of-house standards., • Learn about wellness and sustainability initiatives., • Adhere to “platinum service” customer service standards., • Consistently practice safety and sanitation protocols., • Assist with catering events, including setup and execution. Culinary Internship candidates must meet the criteria below to be eligible for the FLIK Culinary Internship Experience Program: • Applicants must be currently enrolled in a college or professional culinary program and/or have 1 year of industry experience, • Meet university’s GPA requirement for Internship, • Successful completion of sanitation standards training, • Successful completion of relevant knife skills and/or Intro to Culinary coursework, • Must be available to work 20 – 40 hours a week based on business needs & internship requirements, • College credit is not required, but we will provide appropriate documentation if necessary. CULINARY INTERNSHIP PROGRAM PROFESSIONAL DEVELOPMENT OPPORTUNITIES: In addition to daily on-the-job FLIK culinary training, Interns have the opportunity to participate in a variety of value-added program events via LMS/WebEx/Zoom/Teams during the internship experience which include: • Meetings with FLIK leadership/a mentor, • Connection to subject matter experts including the diversity & inclusion, HR, marketing, safety & sanitation, wellness & sustainability and finance teams via Office Hours., • Optional FLIK Learning & Development Courses (FARECheck Food Allergy Basics, Servsafe Food Handler, DAWSO Dining Associate Workplace Safety Orientation), • Networking opportunities with other interns, • Exit interview with your internship team About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Job Description About Nightfall: Nightfall is the AI-native, unified data loss prevention and insider risk management platform that protects sensitive data across SaaS apps, GenAI tools, email, endpoint devices, and more. Hundreds of customers, spanning AI innovators to top 10 banks, trust Nightfall to detect and stop data exfiltration at scale. Nightfall enables organizations to innovate freely without the risks of losing intellectual property or exposing customer data. Our agentic platform helps security teams regain their time by putting data loss prevention on autopilot. With automatic remediation, security violations can be resolved automatically before they become incidents, and end-users can be automatically trained and coached in the moment to self-heal violations that they introduce. Nightfall is backed by leading VC firms including Bain Capital Ventures (Enrique Salem - former CEO of Symantec), Venrock (early investors in Cloudflare), WestBridge Capital, Pear VC (early investors in Dropbox and Doordash), and a cadre of cybersecurity leaders including Frederic Kerrest (founder of Okta), Maynard Webb (former COO of eBay), Ryan Carlson (President of Chainguard), Kevin Mandia (founder of Mandiant), and many others. About the role: As a Senior Customer Success Manager, you will play a pivotal role in shaping customer relationships, driving product adoption, and finding ways for customers to derive maximum value from Nightfall’s platform. You will collaborate cross-functionally in a fast-paced startup environment and be on the frontlines of the data security industry. This role is ideal for someone passionate about customer experience and excited to work closely with enterprise clients. Responsibilities * Achieve and exceed revenue targets through strategic customer engagement. * Manage customer success and ensure customers realize the full value of the Nightfall platform. * Develop and deliver tailored roadmaps to help customers reach their business goals. * Drive product adoption, facilitate onboarding, and maintain high levels of customer happiness. * Collaborate with Product and Account Management teams to drive expansion opportunities and successfully manage renewals. * Engage with business leaders to identify upsell opportunities for expanding Nightfall’s impact within customer organizations. * Communicate customer enhancement requests and product feedback to engineering, product, sales, and marketing teams. * Become an expert in Nightfall’s platform while staying current on industry trends in data security. * Find novel ways to leverage AI to streamline day to day customer success tasks Qualifications * 5+ years of experience in consulting, customer success, account management, or sales roles, especially within enterprise SaaS security startups. * Excellent verbal and written communication and strong organizational abilities. * Proven track record prioritizing customer experience, happiness, and long-term retention. * Ability to understand customer business objectives, anticipate needs, and offer creative solutions. * Demonstrated team player with integrity, flexibility, and a passion for supporting colleagues in a scaling environment. * Experience developing relationships and optimizing enterprise customer accounts for growth. * Strong business acumen and interest in emerging machine learning and information security trends. * Ability to clearly communicate technical concepts to both technical and non-technical audiences. * Resourceful and proactive in solving problems and finding information. * Willingness to travel approximately 25% for in-person customer meetings. * Must be based in the Pacific Time zone.