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Customer Success or Account Management within a SaaS organization, with hands on management experience. Ensure excellence in call hygiene, follow-ups, documentation, and proactive customer engagement. Drive Customer Value and Strategic Engagement.

Customer Success Managers are the driving force in helping existing Zocdoc providers maximize their performance and experience on the Zocdoc platform. SDR, business development, customer success or account management role. A successful candidate will be an expert in the Zocdoc product, and be able t

We are looking for a new Customer Success Manager who understands our customer business objectives and acts as a trusted advisor to our clients. You'll work closely with our customers to drive adoption, retention, and growth-building lasting partnerships while helping shape how we do Customer Succes

Lead the implementation process for a portfolio of strategic customers, tailoring the plan to meet each customer's needs. Own end-to-end product configuration, implementation, onboarding, and training for a complex, data driven product across concurrent customers. We're looking for a dynamic and mot

The Enterprise Customer Success Manager is responsible for overseeing Connecteam's Large business and Enterprise customers, ensuring their sustained success. Enterprise Customer Success Manager. Develop and execute customer success plans based on their main desired business outcomes.

We're excited to grow our Customer Success team with some more energetic and growth-minded Customer Success talent. From initial onboarding to ongoing adoption, our Customer Success Managers assist customers throughout their lifecycle, helping them unlock maximum value from our platform and services

We are seeking an experienced and dynamic Mid-Market Customer Success Manager to join our growing team. You will manage relationships with enterprise customers, drive product adoption, be responsible for retention and growth, and work closely with our product team to shape the product roadmap based

As a Senior Customer Success Manager, you will be a key driver of retention, renewals, expansion, and long-term customer value across Vibe's fastest-growing enterprise advertisers. Serve as the primary voice of the customer internally, translating customer needs and feedback into actionable insights

Skilled in identifying customer objectives and pain points, with proven ability to drive customer satisfaction, adoption, growth, and retention. You'll be instrumental in ensuring partnership success by understanding the technical and business environments of our customers and driving growth to achi

Our client, a fast growing B2B SaaS company, in the business process improvement software space, is looking to hire a Senior Customer Success Manager in the greater NYC area. Help mentor and train new Customer Success Managers. Work with well-established enterprise customers, help manage the relatio

In the Customer Success role, you will be managing a variety of named accounts across our global customer base. As a Customer Success Manager in the Strategic team, you will manage increasingly larger and/or more complex deployments, escalations, and renewals of diverse scope, creating client advoca

Are you a passionate, technical and enthusiastic Customer Success Manager with a wealth of experience managing Enterprise customers in the payment and/or crypto industry? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you!. Have extensive

Customer Success or Account Management experience. Function as the customer advocate and provide internal feedback on how Box can better serve our enterprise customers. This role works with new and existing enterprise customers to ensure that they are supremely successful with and delighted by Box.

This is an exciting opportunity to join the Customer Strategy & Success team as a Customer Success Manager, focusing on driving adoption of Adobe's Digital Media Emerging Solutions (Express, Firefly and Acrobat AI Assistant) for Adobe's top Enterprise customers in the Agency and Systems Integrators

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact.Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning.We are a culture that obsesses over impact, challenges, and

High-growth AI technology startup. Work within a well-funded startup backed by top-tier VCs at the forefront of the AI revolution. Jack will make sure Jill (the AI agent working for the company) considers you for this role.

About the job Bilingual Customer Success Manager in the USA (SaaS Product Vertical). We are seeking a dynamic and experienced Customer Success Manager for our client focused on driving digital transformation in the global beauty industry through unparalleled AI-powered SaaS products. The main goal o

To do so, you'll combine hands-on customer work with building scalable processes and automations that help us deliver an outstanding customer experience. Onboard new customers and set them up for long-term success. Your main goal will be to establish strong relationships with our customers in a scal

As an Enterprise Customer Success Manager, you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensu

We are seeking an Customer Success Manager to help our behavioral health, ABA (autism care), hospice, home health and nutrition customers implement our AI product. As a Customer Success Manager, you will manage a strategic portfolio of healthcare customers, with a total book of business of ~$2MM in

About the job Bilingual Customer Success Manager (English and Spanish). As its products become increasingly popular with global customers, our client plans to recruit experienced customer success managers in key countries.

Now we need to expand our Customer Experience team with a Customer Success Manager to make sure our growing client base gets real, lasting value from Phoebe. This is a foundational role at Phoebe - you'll be you'll help be the voice of the customer translating what you hear on calls into clear insig

Proven experience in a customer success, account management, or client-facing role. Flexible, remote work environment. A dynamic and supportive team culture focused on innovation and client success.

You take responsibility for the Customer Success strategy and the continuous growth of our existing customer portfolio of teams in Audit, Advisory, and Tax. Work closely with Sales, Marketing, and Product teams to develop the Customer Success strategy and to drive customer engagement. Strategic Cust

Role: Senior Customer Success Manager, US. The Senior Customer Success Manager, US is a strategic and operational leader on a newly developed, high-impact US team that is spearheading Hunch's global revenue growth. Manage the customer journey end-to-end - leading client onboarding, enablement, and t

Software Guidance & Assistance, Inc.This is a hybrid role with 3 days per week onsite.We are hiring a Senior Customer Success Manager to join our Media and Entertainment team.In this role, you will work with our customers to build strong partnerships, drive adoption of our emerging solutions, and ul

Partner with Sales, Support, and Services to operationalize customer success efforts with overall business goals ensuring the voice of the customer. Senior Manager of Customer Success. Successfully navigate high-value accounts to create opportunities for deeper relationships at the C-level, includin

You'll drive value and get to know our customers across all levels - from our end users who rely on Pocus to uncover new revenue opportunities, to senior leaders that rely on Pocus to orchestrate their entire go-to-market engine. Translate learnings from past experiences and time at Pocus to iterate

Empathic communicator being the voice of the customer internally and closely engaged with the customers to maximize the success of their solutions. Senior Customer Success Manager. Devise and lead proactive success strategy execution with assigned customer accounts, carry out regular business review

Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management / Client Service / Account Management or s

You will be a reliable and crucial market team member who can anticipate and provide solutions to meet ongoing client needs. Regularly participate in client meetings to deepen relationships via high value client engagement, including campaign prep & launch, ongoing optimization recommendations, camp

Learn more about how rewarding life at Genius can be at Reward | Genius Sports. Learn more about our values and culture at Culture | Genius Sports. By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, deliverin

We are looking for a unique person seeking the chance to join our burgeoning Success team! As one of our Customer Success Managers, you will be responsible for onboarding and renewing customers, while building relationships to expand to new use cases over time. Demonstrate a forward-thinking mindset

The Manager of Customer Success will oversee and drive the effectiveness of our Customer Success Management (CSM) team. Job Title: Manager, Customer Success. Lead, coach, and mentor the Customer Success Management team to deliver exceptional service and outcomes for allwhere's customers.

The Customer Success Manager (CSM) owns the end-to-end customer relationship after sale. Customer Success, Account Management, or a similar customer-facing role. Represent the company to customers and act as the voice of the customer internally.

Amentum is seeking a Customer Success Manager (CSM) responsible for driving strong, long-term client relationships within an Integrated Facilities Management (IFM) environment. Acting as a strategic liaison between client leadership and internal operations teams, the CSM supports governance structur

The Customer Success organization is composed of three teams: pre-sales, customer success, and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realize measurable outcomes from their investment in our platform. CSMs partner with Account Managers to op

Experience supporting professional services, legal, or other complex industries. As an Enterprise CSM, you'll serve as the primary strategic partner for some of Laurel's largest and most complex customers-guiding them to full product adoption and value realization while directly owning renewals and

OpenAsset is growing its Customer Success Team and we are looking for an experienced Customer Success Manager (CSM) to join us! You'll work closely with our rapidly growing client base, specifically focused on early lifecycle accounts who require 1:1, high touch support through the Onboarding and Ad

Level All is looking for a highly driven and mission-focused Customer Success Manager (CSM) to join our Sales and Partnerships team. Prior experience in Partner Success/ Partnerships role preferred, but not required.

You will be fully accountable for ensuring customers achieve measurable business outcomes and long-term success on the Strategy platform.You will act as a trusted advisor, helping customers optimize ROI, reduce total cost of ownership (TCO), define their AI and data strategy, and stay ahead of indus

Customer Success Associate Manager. This role sits within the Enterprise Customer Success team and partners closely with Enterprise Sales to ensure renewals are proactive, usage is maximized, and expansion opportunities are identified well ahead of contract deadlines. Customer Success, Account Manag

Radar is looking for an Enterprise Customer Success Manager to manage our growing Fortune 500 customer base and maximize the value of our customer relationships. Serve as an advocate for customers internally by engaging in Customer stand-ups and weekly CS meetings, translating customer feedback into

You will be instrumental in establishing the CS function by creating scalable processes, success plan templates, and engagement models that will define the future of Customer Success at Comarch. Customer Success or Strategic Consulting within the Enterprise SaaS space.

When required, take primary ownership of engagements in challenging situations and work with the customer and internal stakeholders to bring the engagement towards success. At Presidio, we seek a highly skilled and experienced Technical Engagement Manager to join our dynamic team. This role will inv

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact.Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning.We are a culture that obsesses over impact, challenges, and

The Email Marketing Manager will lead our Email & SMS marketing efforts and drive customer engagement, retention, and revenue growth. SMS marketing, with a proven track record of success in e-commerce, retail, or apparel. Coordinate with planning, marketing, and IT teams to ensure seamless execution

Advocate for client needs to the internal Unit organization, and work cross-functionally with Product and Engineering teams to prioritize client requests based on projections and opportunity size;. As Customer Success Manager, you will:. Provide strategic consulting to clients on how to best impleme