Customer support representative jobs in Jersey City, New Jersey - Page 15Create job alerts

Job Description Overview Since 1972, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in 34 cities in the US, Canada, Mexico, Guatemala, and Honduras. About the Role The Lobby Attendant & Facilities Support plays a dual role in creating a welcoming, well-maintained environment for all who enter our space. This position combines front desk hospitality with hands-on responsibility for the cleanliness, organization, and daily upkeep of common areas. In this role, you will serve as the first point of contact for visitors, residents, and staff while also taking ownership of end-of-day cleaning and facilities tasks. Your presence helps ensure that our space is both inviting and operationally ready each day. You will report directly to the Office & Facilities Manager and contribute to a safe, respectful, and well-functioning environment. The annual salary range for this position is $36,400, which equates to $20 per hour. Please note that our standard workweek is 35 hours. Essential Duties and Responsibilities * Maintain a visible and welcoming presence in the lobby greeting all visitors, residents, and staff in a professional and courteous manner * Guide and direct visitors to their appropriate destinations * Receive, sign for, and manage all incoming packages and deliveries; notify recipients promptly and maintain organized storage until pickup * Perform end-of-day cleaning and upkeep, including second-floor maintenance: garbage removal and placement outside, recycling, packing box breakdown, bathroom cleaning, and kitchen upkeep * Conduct an end-of-day walkthrough to ensure all common areas are clean, organized, and ready for the next business day * Provide backup support for basic office operations as needed, including relaying messages and assisting staff during busy periods * Exercise good judgment in escalating issues or requests to appropriate personnel Required Knowledge, Skills and Abilities * Warm, professional, and approachable interpersonal style with a strong customer-service orientation * Reliable and punctual with a strong sense of personal responsibility and follow-through * Ability to remain organized and composed in a high-traffic lobby environment * Comfort with physical facilities tasks including cleaning, waste handling, and light lifting * Basic organizational skills for managing and logging packages and deliveries * Ability to communicate clearly and effectively with visitors, staff, and vendors * Attention to detail and ability to follow established procedures consistently Required Qualifications * 1 year of experience in a customer-facing role such as doorman, concierge, front desk, hospitality, security, or building services Preferred Knowledge, Skills, Abilities and Qualifications * High school diploma or equivalent * Experience working in an office building, residential building, or mixed-use property * Familiarity with standard cleaning products, protocols, and best practices * Basic proficiency with Microsoft 365 (e.g., Outlook, Teams, Word, Excel, and SharePoint) * Experience with basic package logging, inventory tracking, or mailroom operations Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may occasionally work in outside weather conditions. The noise level in the work environment is usually moderate to loud. Must be able to lift up to 50 lbs. Ability to work standing, walking, and/or sitting a minimum of 8 hours per day/shift. Some weekend/holiday work may be required. Ability to travel as needed for training, meetings or to fulfill job requirements. Our Community Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive. Covenant House International is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHI are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHI will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. If you have a disability or medical condition and need a reasonable accommodation, such as an ASL interpreter or a different interview format, or if you have physical accessibility needs, let us know. Contact us at 1-929-502-2521, Monday through Friday, 9 a.m. to 5 p.m., Eastern Time or email us at .

Job DescriptionDescription: Job title: Receptionist/Customer Service Representative Location: Secaucus, New Jersey Job Type: Full-time, Hourly Non-exempt Job Schedule: Monday-Friday, 8:00 am - 5:00 pm MIRON Violetglass USA is the North American distributor of MIRON Violetglass, offering a wide selection of Miron Glass jars & bottles and corresponding closures to preserve and enhance high-quality natural products. MIRON glass offers protection from the destructive spectrum of light and acts as a barrier to prevent the biophotons from natural products from migrating out of the glass. MIRON offers wholesale customers a wide assortment of bottles and jars with accompanying closures and accessories. MIRON glass is ideal for packaging natural cosmetics, esoteric oils, olive oil, honey, tea, spices, water, flower essences, superfoods, vitamin supplements, homeopathic medications, and many other natural products*. We are seeking a Receptionist / Customer Service Representative to join our team at our Secaucus, New Jersey office. This role serves as a key connection point between our customers and the Sales Team, ensuring that all product inquiries, service questions, and order requests are accurately routed and addressed. The ideal candidate will manage incoming calls, Leads, Cases, and the Sales Team inbox when out of office; process all Will Call cash and credit card transactions; and provide dependable support for any customer issues that arise. They should be able to step into the customer’s perspective, communicate with empathy, and advocate for a positive experience. This role calls for professionalism, patience, solid technical and communication skills, and a proactive attitude. As a Receptionist/Customer Service Representative, your main objective is to consistently meet and surpass our customer service standards. Key Responsibilities: · Communication & Support: Manage high volumes of incoming calls and address inquiries via telephone, email, in-person interactions, and live chat. · Sales Liaison: Serve as the primary point of contact between customers and the Sales team, ensuring that all inquiries and orders are accurately routed. · CRM Management: Log all customer interactions, Leads, and Cases in the CRM in a timely manner. · Sales Support: Assist the Sales team with outreach, customer support tasks, and processing Return Merchandise Authorizations (RMAs). · Front Office Operations & Hospitality: Greet visitors, prepare the showroom, maintain the reception area, and ensure office supplies [TA1] [BL2] are stocked. · Transaction Handling: Process all Will Call cash and credit card transactions in accordance with internal payment policies. · Office Administration: Handle incoming mail and deliveries, including sorting and distributing items to the appropriate departments. Perform clerical duties including filing, data entry, document management, and meeting coordination.[TA3] [BL4] · General Administrative Support: Provide additional administrative assistance as needed. Compensation: · Hourly $24.04 to $28.85/hr. (Salary equivalent to $50-60K) + 5% Bonus Benefits: • 401(k) company matching up to 3%, • Health, Dental and Vision insurance, • Employer paid LTD, Life Insurance, • 16 Paid Holidays, • Paid Vacation · Monday to Friday · 8:00 am to 5:00 pm · Lunch 12:00 pm to 1:00 pm Work Location: • Customer service: 2-3 years (Preferred) *Cannabis Exposure Notice This position may involve exposure to cannabis odors, products, or related materials. Employees are expected to follow all company policies regarding workplace conduct, safety procedures, and compliance with applicable federal, state, and local regulations. Equal Employment Opportunity Miron & Calaso are equal opportunity employers. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by law. Requirements: Requirements and Skills: · Communication: Exceptional verbal and written communication skills with the ability to use company-approved scripts. · Technical Proficiency: Solid technical skills with experience in CRM systems (Salesforce/etc) and Microsoft Office, cloud-based Teams, and call-queue phone systems are required. · Emotional Intelligence: Ability to communicate with empathy, advocate for the customer, and maintain patience and composure under pressure. · Professionalism: A proactive attitude with a commitment to maintaining high-level hospitality standards. · Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality. · Problem Solving: Proven ability to identify customer needs and provide proactive solutions. · Collaborative Mindset: Willingness to share insights and participate in process enhancement. · Organizational Skills: Strong ability to multitask, prioritize, and stay organized in a multifaceted role. · Reliability: Reliable transportation to Secaucus, NJ and ability to work on-site Monday–Friday, 8:00 am–5:00 pm. Preferred Skills: • Bilingual (English/Spanish preferred but not required).

Job DescriptionEssential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and sandwich maker in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintains proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receives payments by cash, credit or debit cards, and gift cards, • Issues receipts, refunds, or change due, • Assists customers by providing menu information and resolving their complaints or concerns, • Readily identifies prices of menu items and calculate bill using POS, • Enthusiastically greets customers entering restaurant, • Answers customers’ questions and provides information of the store’s policies and relevant procedures regarding the preparation or cooking process, • Maintains a clean and orderly register area., • Mixes milkshakes and other beverages as necessary Qualifications - Knowledge, Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience: 1 year of experience in either a food service or retail environment is preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store. • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment, and proficiently speak, read, and write the English language., • Math Ability: The position requires knowledge of simple math and its application to receive and disburse cash. This includes the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands to retrieve boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use a stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs, and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customer orders without losing track., • Social Perceptiveness: Be aware of customers’ reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness., • Integrity: Must be honest and possess an immense code of ethics as the cashier is the primary receiver of the cash flow. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.

Job DescriptionCompany Description Who We Are We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you Our Mission To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal. Job Description SoulCycle Studio Crew members are responsible for bringing the “Soul” of SoulCycle. Studio Crew part-time employees are committed to forging connections with our riders, provide top-tier innovative hospitality, and maintain the highest level of operational excellence all in the name of one goal: moving people to move the world. Studio Crew will demonstrate and uphold the values and vision of the company. The Studio Crew part-time employee must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. ROLES AND RESPONSIBILITIES: Hospitality Champion & Community Builder • Curate impeccable and personalized rider experiences through high-level customer service and hospitality, • Build community with riders so that you can anticipate their wants and needs, • Treat the studio as if you’re throwing a party at your home where every rider feels welcome, • Provide support to instructors for class check-in, • Actively participate in studio specific challenges aimed at driving paid rides, retail sales, and hospitality, • Upsell class packs, renewal memberships, retail, shoes, and water, • Drive studio goals through intentional selling, • Assist Studio Management with daily tasks and projects, • Support with training and coaching new hires, • Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture, • Studio cleaning and prepping (bikes, weights,, floors, mirrors), • Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, office & hallways)Qualifications, • A love of the SoulCycle brand, • An innate love for taking care of humans, • Customer service experience, • The ability to prioritize and multi-task within a fast-paced environment, • An openness to receiving and delivering feedback, • A natural inclination to complete tasks and perform duties without direction Additional Information For additional Information visit our Career Site:

Job Description About Us At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again". We are looking for a Patient Liaison to join our incredible team at our New York City, NY clinic located at 312 W 34th St., New York, NY 10001, United States. As our patients walk into the clinic, you will be the welcoming face of our clinic, embodying a cheerful, professional, and polished demeanor at all times. This role is perfect for someone with a natural talent for customer service, a compassionate outlook, and exceptional attention to detail. Our clinics are open up to seven (7) days a week, and the role may require a flexible schedule, including weekdays, weeknights, and weekends. As this is an on-site position, candidates must also be available to cover shifts within a 45-minute notice, when needed. Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives! What You'll Do Front Desk Responsibilities • Patient Check-In, Registration, and Check Out, • Welcome patients and visitors, ensuring a warm and professional first impression., • Verify patient identity, and required documentation., • Assist patients with completing registration and intake forms as needed., • Manage scheduling, cancellations, and rescheduling of appointments., • Educate patients on post-scan expectations., • Communication and Coordination, • Serve as a liaison between patients, providers, technologists, and clinical staff., • Ensure the front desk area is organized, stocked, and operates efficiently., • Customer Service Excellence, • Address patient concerns or complaints with empathy and professionalism., • Patient Preparation for MRI Scans, • Escort patients to changing rooms and explain pre-scan protocols., • Assist patients with positioning for comfort and safety during scans., • Screen for contraindications and verify compliance with safety protocols., • Support MRI Technologists, • Prepare the MRI suite with necessary supplies and clean equipment after use., • Communicate any patient-specific concerns or needs to the technologist., • Assist in maintaining an efficient workflow to minimize patient wait times., • Equipment and Environment Maintenance, • Report any technical issues or maintenance needs to appropriate personnel., • Experience: At least 1+ year in customer service, preferably in a healthcare or related field., • Initiative: A self-starter who takes ownership of their training and development., • Work Ethic: Punctual, dependable, and committed to excellence in medical and customer care., • Flexibility: Availability to work varied hours, including weekdays and weekends as needed., • Efficiency: Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care., • Previous experience in healthcare, hospitality, or MedSpa., • Exceptional interpersonal and communication skills., • Attention to detail and a commitment to high standards of excellence., • Strong organizational skills and the ability to adapt to change., • Problem-solving and decision-making abilities., • Passion for patient care and creating memorable experiences. First: we are Pioneers • An avenue to make a positive impact on people's lives and their health, • We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member, • Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way, • Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize, • Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it, • We now offer the Prenuvo's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered—making your commute easier and more affordable!, • Retirement made easy! We offer a 401(k) plan to our US employees to help you save for the future, with company contributions to support your financial goals. Plan for tomorrow while you grow with us today!, • We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to .

Customer Support Representative-II. You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within Client. You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers,

Supplier (Customer) Support Representative - German Language. The Supplier Representative will support the Supplier Success team in obtaining declarations and other important information from non-responsive suppliers in our client's supply chains. Language support across the organization; help in th

Customer Support Representative Remote (U. Customer Support Representative. Join a team that's as supportive as you are.

Support growth and change: Partner with cross-functional teams to support growth initiatives, training programs, special projects, market expansion efforts, and share insights on key learnings from coverage assignments. Customer Experience Specialist. We're looking for a hands-on, people-first leade

Flexible Schedule / Competitive Pay / 100% employer-covered health insurance / 401(k) matching / Unlimited PTO / Mental & Physical Wellness Access / Work-Life Balance - As a Customer/Patient Support Representative, you will: Provide exceptional customer service to patients and customers through pho

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Consult on customer success - Advise customers on how

Remote Representative – Build Long-Term Client Relationships Location: U. We are currently seeking client-focused Remote Representatives to connect with families through Zoom-based virtual consultations.

We are looking for a Bilingual Customer Support Representative to join our team to train AI models.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service Representing a Fortune 100 company and being the voice of Spectrum Interacting with customers through inbound calls to reso

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service Representing a Fortune 100 company and being the voice of Spectrum Interacting with customers through inbound calls to reso

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service Representing a Fortune 100 company and being the voice of Spectrum Interacting with customers through inbound calls to reso

The Customer Support Representative works closely with the Tension Sales team to ensure that customer order information is received and processed from ordering through shipping, delivery and billing. Customer Support Representative. One or more years' experience in a customer service or sales suppor

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Provide email and phone support to customers. Provide expert knowledge of our product to the customer. Drive to continually improve our internal process for customer care.

Customer Support Representative (Customer Experience Specialist). You'll stabilize daily operations, support special projects, and ensure smooth fulfillment while working directly with customers and cross-functional teams. Customer Experience Specialist.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune 100 company and being the voice of Spectrum Troubleshooting and resolving technical issues related to

Remote | Relocation Support | 8-Month Contract We are hiring German-speaking Customer Experts for an international project with Booking. Role Overview You will support customers with reservations, cancellations, payments, refunds, and general inquiries while ensuring high-quality service in German a

Responsibilities Respond to customer inquiries via phone, email, and online platforms Assist clients with reservations and booking coordination Provide accurate information regarding travel options and services Manage confirmations, itinerary updates, and customer requests Maintain organized custome

Position Overview We are seeking a dependable and service-focused Customer Support Representative to assist clients with travel-related services. Key Responsibilities Respond to client inquiries via phone, email, and online communication Provide assistance with travel questions, reservations, and ge

Responsibilities Respond to customer inquiries via phone, email, and online platforms Assist clients with reservations and booking coordination Provide accurate information regarding travel options and services Manage confirmations, itinerary updates, and customer requests Maintain organized custome

Remote | Relocation Support | 8-Month Contract We are hiring German-speaking Customer Experts for an international project with Booking. Role Overview You will support customers with reservations, cancellations, payments, refunds, and general inquiries while ensuring high-quality service in German a

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. We’ll give you am