Customer support representative jobs in Queensbury, New YorkCreate job alerts

Job Description HHHN Mission To provide the best health care, and access to that care, for everyone in our communities HHHN Vision To pioneer an innovative, sustainable and community-focused health system through comprehensive primary care and diverse partnerships Proposed Schedule: 40 hours per week. Monday-Friday 8:30am-5pm. Position summary Responsible for basic administrative and patient support services. Acts as a key member of the health care team ensuring that patients, providers and other team members receive prompt and professional service. Performs all clerical functions in the Patient Services setting. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily: • Greets patients and other visitors promptly and professionally, • Assists patients, team members, providers and other team members with incoming and outgoing calls and fax transmissions, • Identifies emergency situations (over the phone or in the health center) and takes appropriate actions, • Forwards calls, faxes or other incoming correspondence to appropriate team member, creating a patient case or physically talking with team members as indicated, • Accurately enters and verifies patient demographics and insurance information/coverage over the phone and at check in, • Schedules/reschedules patient appointments, appropriately maximizing availability of provider schedule, utilizing the following to prioritize:, • Patient’s usual provider, • Another member of the usual provider’s care team, • Another provider in the same site, • Another provider in an alternate HHHN site, • Informs patients of HHHN Urgent Care sites, • Collects Co-pays, co-insurance and self-pay balances at time of visit. Offers patients sliding fee program, • Checks patients out, including scheduling follow-up appointments and processing referrals not requiring a prior authorization, • Reconciles payment batch amounts on a daily basis. Informs supervisor immediately with any discrepancies, • Performs all procedures in opening and closing departments in accordance with policy and procedure, • Provides highest level of customer service in all interactions with internal and external customers, • Protects the confidentiality of patient’s electronic medical record in accordance with policy and procedure, • Ensures timely response to inquiries from insurance companies and/or circulates to appropriate personnel, • Attends all expected training and meetings, • Assists Patient Services Manager or Lead with training Patient Services staff, • Classifies and barcodes hard copy documents for electronic medical records, • Reviews and follows policies and legal requirements prior to releasing copies of medical records, • High School Diploma or equivalent, • Computer training and/or medical terminology training preferred, • Minimum of one-year work experience in a medical office setting or equivalent training/education required, • Demonstrated ability to manage multiple tasks and prioritize workload, • Experience working with a diverse population required, • Experience with Microsoft Office required, • Experience with EMR and knowledge of billing a plus

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

Job Description The Kevin Crosby Agency is a long-standing, team-oriented insurance agency that has proudly served the Queensbury community for nearly 40 years. Built on strong values and a genuine commitment to our clients, we focus on fostering long-term relationships. Our leadership is present and approachable, we're family-first, and our reputation is rooted in doing what's ethical. This is a stable, professional environment where employees are supported, trained, and given the opportunity to build meaningful, long-term careers. We are seeking an Insurance Customer Service Representative to join our growing team. This is an entry-level role, and no prior insurance experience is required. You will support clients with policy service needs while learning the fundamentals of the insurance industry through hands-on training and mentorship. You will work in a professional office setting with predictable hours, no weekends, and a team that values collaboration and respect. • Base salary of $40,000 - $50,000 based on experience, • Paid time off, paid holidays, and paid sick leave, • Health and dental insurance, • Licensing assistance and advancement opportunities Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Hands on Training Career Growth Opportunities Evenings off Weekends off Bonus Opportunities Warm Leads Provided Licensing Assistance Holidays Off Paid Holidays Professional Development Equipment Provided Paid Sick Leave Family Leave Responsibilities • Assist clients by phone, email, and in person with policy questions and service needs, • Process policy changes such as adding vehicles, updating coverage, and correcting account information, • Prepare and issue certificates of insurance, ID cards, and policy documents, • Maintain accurate and organized client records within the agency system, • Provide billing and payment support by explaining statements and payment options, • Strong communication skills with a friendly, professional demeanor, • Positive, team-oriented attitude and willingness to learn, • High attention to detail and ability to follow processes accurately, • Dependable, organized, and professional with good time-management habits, • Basic computer skills and comfort learning new systems, • Working knowledge of Excel and general office software

Job DescriptionDescription: Parts Counter Sales Representative – Glens Falls, NY Starting at $20.00 - $25.00/hr + Monthly Bonus Opportunities Monday – Friday Schedule (No Weekends) Health, Dental, Vision, 401(k) w/Match, PTO and More! Join a Team that Powers Possibility! At Haun Welding Supply & Specialty Gases, we’ve been proudly supporting customers across New York and the Northeast since 1958 – delivering quality, safety, and service you can depend on. We’re more than a supplier; we’re a team driven by Helpfulness, Humility, Heart, and Honesty– the values that make us who we are. We’re looking for a Parts Counter Sales Representative to join our growing Glens Falls, NY team. In this role you’ll assist customers in our showroom and over the phone, process orders accurately, support our sales team, and help maintain an organized, safe, and well-stocked inventory. If you take pride in excellent service, enjoy working in a fast-paced environment, and want to be part of a company that invests in its people, this role is for you! What You’ll Do As a Parts Counter Sales Representative, you will be the go-to resource for customers looking for the right parts, products, and support. You will play a key role in keeping customers’ operations running smoothly by providing fast, accurate service and reliable technical help. You’ll: • Assist with walk-in and phone-in customers with friendly, solution-focused support, • Accurately process orders, branch transfers, and quotes with attention to detail, • Help outside sales representatives by preparing orders and offering technical information, • Maintain organized, safe, and appealing product displays and inventory, • Troubleshoot product questions and guide customers toward the right parts and equipment If you’re customer-focused, dependable, and eager to learn, we’d like to hear from you. • You are 18 years or older, • A high school diploma or equivalent, • 2+ years of customer service experience (parts or counter experience is a plus), • Strong communication and basic technical / troubleshooting skills, • Ability to work in a fast-paced environment with accuracy and urgency, • A positive, team-focused attitude, • Physical ability to move products and stay active throughout the day, • Familiarity with inventory software or POS systems, • Experience with welding equipment, industrial gases, or related industries is a plus, but not required, • A commitment to uphold Haun values: Helpful, Humble, Heart-driven, and Honest Haun Welding Supply & Specialty Gases is proud to be an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive workplace where all employees and applicants are treated with respect. We do not discriminate or tolerate harassment based on race, color, religion, national origin, sex, genetics, disability status, sexual orientation, gender identity or expression, protected veteran status, or any other characteristic protected by law. This policy applies to all employment-related activities, from application and hiring through ongoing employment

Job Description A Spanish version of this position is available upon request La version de esta posicion esta disponible en Español si es requerida BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly growing team! Your role at BHSN: The Call Center Representative is on the front lines of delivering an exceptional customer experience for those that we serve in those organizations in which we partner. Expected to provide an exceptional patient experience in every counter, aligned with the organization's core values. This role plays a crucial part in our organization's first encounter with those that we serve. Work Schedule: Monday through Friday flexible schedule needed as the position requires a mixed schedule of mornings and evenings to meet the needs of the program. What’s in it for you? • Generous benefits, including personalized health coverage, paid time off, and holiday pay, • Working within our community, making a real impact, working alongside passionate colleagues, • Accessible leadership team, coaching for your growth, and ample training opportunities, • As a rapidly growing organization, there are endless opportunities to grow within the organization What your day might look like: • Helps patients understand and access our services better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively, • Helps keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient’s question quickly and document all interactions in real-time, • Assists individuals in making appointments for various clinical services throughout the BHSN System, • Communicates clear instructions related to scheduled services utilizing appropriate guidelines, • Identify and empathetically address patient concerns and, if necessary, escalate appropriately, • Triages specific and complex inquiries to the appropriate resource (management, clinical call center, billing call center, etc.), • Supports collaboration and teamwork by sharing information and responding to questions/requests from the rehabilitation team and other support providers Your skills and qualifications: • High school diploma/GED, • 1+ years of experience in a customer service role preferred.

Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product information and support to customers; Troub

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

As a Customer Support Rep at Clair, you will: Answer questions over phone, text, and email, acting as a first line of support to our users; Resolve customer inquiries and complaints in a timely and professional manner; Collaborate with team members to identify and implement process improvements; Mai

Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product information and support to customers; Troub

Competitive pay + bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Rep at Skimmer, you will: Deliver friendly, knowledgeable phone, email, and chat support to our customers; Guide customers through product features, troubleshooting, and best practices; Document and track

As a Customer Support Rep at Clair, you will: Answer questions over phone, text, and email, acting as a first line of support to our users; Resolve customer inquiries and complaints in a timely and professional manner; Collaborate with team members to identify and implement process improvements; Mai

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product information and support to customers; Troub

Up to $18 per hour / Weekly pay / No weekends - As a Customer Support Rep at BroadPath, you will: Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments; Verify patient insurance eligibility and update records as needed; Process referral requests and prescription

Up to $18 per hour / Weekly pay / No weekends - As a Customer Support Rep at BroadPath, you will: Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments; Verify patient insurance eligibility and update records as needed; Process referral requests and prescription

Up to $18 per hour / Weekly pay / No weekends - As a Customer Support Rep at BroadPath, you will: Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments; Verify patient insurance eligibility and update records as needed; Process referral requests and prescription

Sherwin Williams - 2600697 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Family Dollar - 3834 Main St [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the

Family Dollar - 424 Lower Main St [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep

Dollar Tree - 6170 New York 96 [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the

Sherwin Williams - 2600894 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Family Dollar - 782 Young St [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the

Sherwin Williams - 2545663 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Walgreens - JobID: 90414114560 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Momentive Software, you will: Provide timely responses to customer service inquiries via product ticket system; Troubleshoot and resolve customer issues in a timely and professional manner; Accurately

Walgreens - JobID: 89938765376 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are tasked with achieving excellent customer service, while consistently mee

Competitive pay / Medical benefits / 401k / PTO - As a Customer Support Specialist at Sendoso, you will: Communicate with customers through various channels such as email, phone, and live chat; Provide exceptional customer service by addressing inquiries, troubleshooting issues, and resolving compla

Competitive salary / 100% paid PPO Medical, dental & vision / 401k match / PTO / Home office budget - As a Customer Support Specialist at Paradigm, you will: Provide exceptional customer service to clients via phone and email; Troubleshoot and resolve customer inquiries and issues in a timely manner

Up to $19 per hour / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at American Substance Abuse Professionals, you will: Coordinate substance abuse evaluations for individuals with local Substance Abuse Professionals (SAP); Develop and maintain positive and supportive relat

Competitive pay - As a Customer Support Specialist at Procurement Partners, you will: Respond to technical support requests from end-users via phone, email, and chat; Diagnose and troubleshoot basic technical issues related to software, hardware, and network connectivity; Provide clear and concise i

Up to $61K per year / Health insurance / Retirement benefits / PTO - As a Customer Support Specialist at eMoney Advisor, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot technical issues, navigate software features, and answer general inquiries about

As a Customer Support Specialist at Cluely, you will: Monitor and respond to all incoming customer support tickets through Intercom during your shift, maintaining our commitment to responsive, helpful service; Assess each customer inquiry and determine the appropriate course of action; Handle refund

Up to $28 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Clear Capital, you will: Foster positive customer relationships through day to day interaction; Respond to high priority voice and email requests; Provide status updates on orders; Work with other

Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and transactions; Utilize problem-solving skills to

The outside Sales Representative will communicate and develop rapport with customers to understand their needs and preferences. The Outside Sales Representative will evaluate individual customers' existing and potential product needs and make recommendations. The Outside Sales Representative will id

Up to $19 per hour / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at American Substance Abuse Professionals, you will: Coordinate substance abuse evaluations for individuals with local Substance Abuse Professionals (SAP); Develop and maintain positive and supportive relat

Up to $28 per hour / Health benefits / 401k / PTO / WFH stipend - As a Customer Support Specialist at Roo, you will: Communicate effectively with customers via phone, email, and chat to address inquiries, complaints, and technical issues; Utilize company software and tools to accurately track and do

Up to $80K per year / Benefits - As a Customer Support Specialist at Runway, you will: Provide exceptional customer service through various communication channels such as phone, email, and live chat; Respond promptly and professionally to customer inquiries and concerns; Troubleshoot and resolve tec

Up to $61K per year / Health insurance / Retirement benefits / PTO - As a Customer Support Specialist at eMoney Advisor, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot technical issues, navigate software features, and answer general inquiries about

Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Service Specialist at Brooks, you will: Answer inbound calls and respond to customer inquiries in a professional and courteous manner; Listen and understand customer needs to provide appropriate solutions; Troubleshoot

Up to $28 per hour / Health benefits / 401k / PTO / WFH stipend - As a Customer Support Specialist at Roo, you will: Communicate effectively with customers via phone, email, and chat to address inquiries, complaints, and technical issues; Utilize company software and tools to accurately track and do

Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and transactions; Utilize problem-solving skills to

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect