Customer support representative jobs in Rome, New York (NY) State

Fully Paid Benefits / Flex PTO / 401(k) with employer match / Great Compensation - As a Call Center Representative at NewOak Capital, you will be the first point of contact for clients, providing exceptional customer service and support. Your role will involve handling inbound calls, addressing c...

Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate responses by consulting available resour...

Competitive compensation / 100% Medical, Dental, and Vision Insurance coverage / 401k - As a Customer Support Rep you'll: Assist potential customers with navigating the online insurance shopping experience and obtaining quotes for their company's health insurance options; Help customers via chat...

Customer Service / Fully Remote] - Anywhere in U.Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries...

Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving ...

Providing support for various administrative duties as required. Embrace a flexible work schedule and join a dedicated team committed to supporting your success in this position. ...

Responsibilities:   Travel Arrangement:   Aid in the booking of flights, accommodations, rental cars, and other transportation options for clients and employees Conduct thorough research to recommend travel options that meet budgetary constraints and align with individual preferences Ensur...

Provide optional support and resources for job seekers in their career endeavours. ...

As a Payment Support Specialist, you'll be the go-to guru for resolving technical hiccups and ensuring smooth transactions! You'll provide specialized support for clients, dive into projects, collaborate across departments, and translate client needs into future product innovations with your tech...

Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...

Competitive Hourly Base Pay + Tiered UNCAPPED Bonuses / Medical, Dental &Vision / 401k Match / Paid Training - As a Call Center Rep you'll: Make outbound scripted calls to customers to follow up on recalls, dealer maintenance, and dealership specials; Receive inbound service calls; Log customer i...

Up to $22 per hour / Medical, dental & vision / 401k match / PTO - As a Call Center Rep you'll: Provide assistance to incoming callers and serve as initial point of contact for USPS employees, their family members, and providers; Facilitate file set up and/or file management; Educate providers an...

Competitive pay / Medical, dental & vision / 401K / PTO - Join Transformations Care Network as an Intake Call Center Representative; Handle incoming calls and provide exceptional customer service; Conduct initial assessments and gather necessary information; Coordinate appointments and referrals ...

Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...

Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; P...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Competitive pay / Medical, Dental, and Vision / 401k / Home office set up - As a Customer Support Associate you'll: Support existing Vetcove users by responding to user inquiries via live chat, email, and phone in a timely manner; Troubleshoot issues quickly and explain scenarios/solutions in an ...

Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer Support Associate you'll: Approach user inquiries with a cool, open-minded approach and make sure that their concerns are being fully heard; Deliver excepti...

Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solut...

Competitive Salary / Medical & Dental / PTO / Technology Allowance - As a Customer Support Associate you'll: Respond to customer questions and support inquiries via email and chat; Communicate with customers about support ticket status, timelines, and final resolution; Manage support tickets base...