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Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. What You'll Do: CoreWeave is a specialized cloud provider delivering a fast, flexible, and powerful platform for compute-intensive workloads. Our infrastructure powers industries from AI research to visual effects, and we take security just as seriously as performance. We are seeking a Director of Security Foundations to lead the design, implementation, and operation of our enterprise security engineering program, with ownership of infrastructure and network security, application security, and vulnerability management. This leader will be instrumental in building the foundational security architecture and processes that enable CoreWeave to scale securely. The Director of Security Foundations will define and execute security strategies that protect CoreWeave's infrastructure, applications, and internal enterprise environment from evolving threats. This role encompasses: • Enterprise Security Engineering – Ensuring secure design, deployment, and operation of corporate and production systems., • Infrastructure & Network Security – Designing and implementing robust defenses for cloud, network, and physical infrastructure., • Application Security – Building secure development practices and tooling into our software lifecycle., • Vulnerability Management – Leading a continuous program for identifying, prioritizing, and remediating security risks. You will partner closely with product engineering, infrastructure, and operations teams to embed security-by-design principles across the organization. About the role: Enterprise Security Engineering • Design and maintain security controls across CoreWeave's enterprise IT and production environments., • Architect secure identity, access management, and authentication/authorization systems., • Drive adoption of secure configuration baselines, encryption standards, and zero-trust architecture. Infrastructure & Network Security • Oversee security design and monitoring for CoreWeave's global network and infrastructure., • Implement protections against DDoS, network intrusions, and advanced threats targeting large-scale compute environments., • Ensure secure connectivity and segmentation between environments. Application Security • Lead the integration of security into the software development lifecycle (SDLC)., • Deploy tools and processes for static/dynamic analysis, dependency scanning, and secure code review., • Partner with developers to remediate findings and embed security champions into engineering teams. Vulnerability Management • Own vulnerability management program across endpoints, cloud infrastructure, and applications., • Establish processes for scanning, prioritization, risk assessment, and coordinated remediation., • Provide visibility and reporting on vulnerability trends to leadership. Leadership & Strategy • Recruit, develop, and lead a multidisciplinary security engineering team., • Define and track KPIs to measure program effectiveness and maturity., • 10+ years in cybersecurity, with 5+ years leading enterprise security engineering programs., • Strong background in infrastructure and network security in large-scale, cloud-first environments., • Proven track record in application security and secure software development practices., • Expertise in vulnerability management, risk assessment, and remediation workflows., • Knowledge of cloud-native security architectures and technologies (Kubernetes, container security, cloud IAM)., • Familiarity with compliance frameworks such as SOC 2, ISO 27001, NIST, or similar., • Excellent leadership and cross-functional communication skills. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $206,000 to $303,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career We are seeking a dynamic and experienced Sales Specialist to drive the growth of our Cortex and Cloud business across the region. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth through the sale of complex solutions. Your Impact • Join the fastest growing team where experience meets cutting-edge solutions, • Build and cultivate strong customer relationships, driving business growth within the region, • Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives, • Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement, • Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers, • Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions, • Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients, • Travel domestically as needed to meet with customers and attend key business eventsQualifications Your Experience • 5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise accounts in the cybersecurity industry, • Extensive platform selling experience in complex sales with multiple buying centers, • Experience selling SIEM, EDR solutions is highly preferred, • Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations, • Expertise in applying complex solution sales methodologies to drive results, • Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy, • Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams, • Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred, • Willingness to travel domestically as necessary to meet business needs Additional Information The Team Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing salesperson – you’re just looking for something more substantial and challenging as your next step. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $264000/YR - $363000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

As a Solutions Architect, you will be a strategic pre-sales engineering partner focused on Cybersecurity, translating business challenges into comprehensive technical and security architecture solutions leveraging market-leading technologies. You'll engage directly with customers to present and arti

The Company’s portfolio of core technologies and products offer unique capabilities in the areas of high-performance computing, artificial intelligence, and cybersecurity, as well as remote sensing applications. Get notified about new Director of Product Management jobs in. Director of Innovation

Job DescriptionAmalgamated Bank seeks a dedicated Chief Information Security Officer to be responsible for designing and implementing the Bank’s Information Security program while protecting the business from cyber security threats. This is a hybrid role reporting to our NYC headquarters. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Develop and maintain an Enterprise Information Security Program, • Design a critical response process for Cyber Security incidents, • Identify, report and control Cyber Security incidents, • Manage and train Information Security staff and develop and deliver Information Security training to the Bank’s employees, • Continuously monitor threats to the Bank’s operating environment, • Approve and administer identity access policies, • Maintain a current understanding of the IT and Cyber Security threat landscape for the industry, • Ensure Bank compliance with relevant Information Security laws and applicable regulations, • Lead, and assess the results of periodic security tests, including internal and external penetration testing and phishing, • Schedule table-top exercises for Crisis Team and senior management and report findings to management, including implementation of recommendations, • Review and approve Information Security policies, procedures and controls, • Ensure that they are kept current and are communicated to staff/consultants, • Ensure staff/vendor compliance with the Bank’s security policies and procedures, • Manage a team of employees, contractors and vendors involved in Information Security, • Brief the Executive Team on status and risks, overall strategy and necessary budget, • Communicate best practices and risks to the Bank, • Perform a risk assessment of the Bank’s vulnerabilities in the Cybersecurity landscape and develop the Bank’s risk appetite for Information Security, • Develop Key Risk Indicators (KRIs) and dashboard metrics reporting to both the Management Team and the Board of Directors, • Establish strong working relationships with the Heads of IT and business lines, • Develop and present quarterly reports to the Board of Directors. Knowledge, Skills and Experience Requirements: • Master’s degree or equivalent experience, • Minimum of ten (10) years of experience, at least five (5) years focused on managing information security in a complex, matrixed environment, • Extensive experience in regulated industries, especially financial services; banking experience is preferred, • Proven ability to create and maintain enterprise-level information security programs, • Motivated individual with strong analytical, problem solving and root cause analysis skills, • Ability to work on multiple, time-critical projects simultaneously, • Knowledge of Data Privacy Laws, • Working knowledge of information security engineering concepts and principles, • Familiarity with DFS 500 and similar regulations, • Experience working with external regulators, including NY DFS and FDIC, • Excellent verbal and written communications, including presentation of complex data in easily, understood ways, • Ability to confidently interact at multiple levels in the organization and lead cross-departmental team projects, • Experience presenting to senior levels, including Board of Directors, • CISSP, CISA or CISM designations preferred Our job titles may span more than one career level. The starting base salary for this role is between $240,000.00 – $260,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionJoin our experienced roster of consultants that support Hedge Funds and Family Offices. Arootah is a personal and professional development leader in the Investment and Financial Services industry. Our mission is to provide top business advisory services to our hedge fund client base. We focus our Business Consulting on the multi-faceted needs of Hedge Funds and Family Offices. Arootah was founded by Rich Bello, the Co-Founder and COO of the industry-leading $10 billion hedge fund, Blue Ridge Capital. Rich brings more than 30 years of experience, including leadership positions at Morgan Stanley, Tiger Management, and Ernst & Young. Visit us at for more information. WHO WE NEED: Arootah is searching for experienced Chief Risk Officers, Operations to consult to our highly prestigious client base. As a consultant, you will work with our Hedge Fund and Family Office clients to provide expert advice. Having previously served in this role, you have specific, hands-on experience building, maintaining and overseeing the risk management efforts specifically focused on the daily operations and business activities of a leading Hedge Fund or Family Office. What You'll Do • Best practice reviews., • Developing realistic and effective action plans., • Breaking apart goals into actionable steps., • Advising on vendor selection and oversight., • Creating and implementing policies, procedures, and control measures., • Evaluating each client’s advancement toward goal actualization through key performance indicators (KPIs) and scoring matrices., • Special projects or other areas of need., • Establish, implement, and oversee the Operational Risk Management activities of a Hedge Fund or Family Office including reporting Key Risk Indicators (KRIs), Third-Party Risk Assessments, conducting Risk & Control Self-Assessments (RCSAs)., • Implement and manage control testing, and development of action plans with tracking of follow-up items, working alongside Department Heads to put preventative measures in place and to ensure policy and procedure documentation is produced and maintained on an ongoing basis., • Develop and produce risk management reports, monitoring assigned department’s risk profile and work with Founder/Principal to identify, design, document and implement appropriate controls and process maps, as required., • Work in conjunction with Compliance, Legal and other departments to research, analyze and provide guidance to management teams on assorted matters such as regulatory and industry operational developments, pending legislative activities, and related matters., • Analyze Access Management status, cybersecurity, and other IT risks and report to centralized technology teams to implement strategies to mitigate risk., • Implement and design regular audits and examinations of assigned departments in an effort to develop a full risk matrix to proactively identify areas that need to be addressed and monitored., • Review and manage the oversight of a Policies and Procedures manual as well as Quality Control and Assurance Committees to ensure that all business units continuously update their operating procedures for changing business conditions, new regulations and changing legislation to ensure consistent adherence with best practices., • Devise and implement a firm-wide program for the management and oversight of vendor due diligence, third-party service providers, and other operating partners., • Conduct a thorough review of all incidents, analyzing risk metrics and performance data gathered from internal sources and create measures to protect the firm by means of designing or revising workflow processes, updating policies and procedures, adding system enhancements, etc., • Serve as risk management advisor in development of new or modified products and new operational processes and procedures across all business areas of the firm. Qualifications, • A Bachelor’s Degree in a quantitative discipline such as Finance, Operations, Computer Science, Economics, Finance, or a related field with a strong academic record., • MBA, similar advanced degree, Financial Risk Manager (FRM), or similar professional designation is a plus., • 8+ years of relevant experience at a Hedge Fund, Family Office, or Investment Management firm serving in the role of Chief Risk Officer, Operations., • Additional experience of between 3-5 years of working in Risk Management, Operations, Compliance or similar business function at an Asset Management firm, Hedge Fund, or Family Office., • Extensive knowledge of the investment management industry, including Technology and Compliance with a strong understanding of financial institution regulatory requirements, especially as related to SEC rules and regulations., • Ability to interact effectively with all firm personnel; strong analytical skills; strong project management and organizational skills; excellent verbal and written communication skills; strong presentation skills., • Strong working knowledge of different investment vehicles, investment types, exchange rules and regulations, and settlement procedures., • Ability to analyze complex situations and provide guidance, make recommendations, and/or escalate the issues appropriately. Job Status, • Contractor

Job DescriptionJoin our experienced roster of consultants that support Hedge Funds and Family Offices. Arootah is a personal and professional development leader in the Investment and Financial Services industry. Our mission is to provide top business advisory services to our hedge fund client base. We focus our Business Consulting on the multi-faceted needs of Hedge Funds and Family Offices. Arootah was founded by Rich Bello, the Co-Founder and COO of the industry-leading $10 billion hedge fund, Blue Ridge Capital. Rich brings more than 30 years of experience, including leadership positions at Morgan Stanley, Tiger Management, and Ernst & Young. Visit us at for more information. WHO WE NEED: Arootah is searching for experienced Chief Technology Officers to consult to our highly prestigious client base. As a consultant, you will work with our Hedge Fund and Family Office clients to provide expert advice. Having previously served in the role of Chief Technology Officer you have specific, hands-on experiencing strategically building, maintaining, and operating the full technology (hardware and software) infrastructure and operations of a leading Hedge Fund or Family Office. What You'll Do • Provide advice and guidance to Arootah clients who seek help with their Technology needs. This will involve consulting to some of the leading Hedge Funds and Family Offices in the world and sharing your experience as a Chief Technology Officer in helping clients to:, • Develop realistic and effective monthly action plans. Identify internal and contextual roadblocks., • Break apart goals into actionable steps., • Devise a plan of action for each goal. Provide the client with resources associated with implementing their action plan. Implement policies, procedures, and control measures., • Review, analyze and report on client tools and resources to ensure industry best practices., • Evaluate each client’s advancement toward goal actualization through key performance indicators (KPIs) and scoring matrices., • Maintain and share detailed and accurate records of consulting results (challenges, breakthroughs, etc.)., • All aspects of the day-to-day management and oversight of the full tech stack across the organization: software (full stack, mobile/web apps, AR/VR, metaverse), hardware (IT, IoT, connected devices), cybersecurity, operations (internal, external), policies, etc., • Develop a proactive cybersecurity, disaster recovery and business continuity planning mindset across the firm to maintain industry-leading uptime on critical technology infrastructure through great architectural decisions, successful monitoring, testing processes, and system redundancy., • Create and manage internal teams and external vendors to develop and launch world class software and in-person products and services. Optimize and supervise IT infrastructure to ensure integrity, security, and optimal performance of an office-based and remote, distributed, and growing team of FTEs and contractors to the standards of leading financial service organizations., • Create, manage, and monitor budgets and expenses; monitor expenses and cost control measures., • Drive internal KPIs as a data-driven organization across all elements of technology, operations, and structure: to ensure the organization is a high-performing leader in the industry., • Serve to align technology with all other departmental and organizational objectives., • Proactively establish relationships and meet with current and potential customers to demonstrate the company's credentials at solving problems with technically differentiated solutions., • Inspire, develop, and engage a world-class team of in-house and outsourced engineers, product managers, UI/UX designers, and data scientists/engineers., • Build industry-leading Web 2.0 and Web 3.0 experiences that create value for customers and value for the client., • Utilize creative, thoughtful, and boundary-pushing system development strategies that unlock opportunity., • Specific experience with federal, state, and local regulatory requirements for record-retention, email archiving, privacy policies, data protection and other technology regulatory/compliance requirements. Qualifications, • A Bachelor’s degree in Computer Science, Computer/Electrical Engineering, Information Systems, or a related field., • MBA or other relevant graduate degree is a plus. 8+ years of proven experience as a CTO at a hedge fund, investment management firm or family office., • Cybersecurity and software development expert, • Experience building and leading world-class software development teams and processes across geographies; driving architecture decision making to optimize performance, security, and UI/UX simultaneously., • Go-to person for defensive/offensive security and penetration testing management., • Modern SaaS startup operator mentality: ability to meet deadlines under pressure; excellent communication, leadership, and organizational abilities., • Experience developing and managing budgets; managing costs effectively., • Process and results driven., • Knowledge of all functions and roles within IT and technology departments. Job Status, • Contractor

Job DescriptionJoin our experienced roster of consultants that support Hedge Funds and Family Offices. Arootah is a personal and professional development leader in the Investment and Financial Services industry. Our mission is to provide top business advisory services to our hedge fund client base. Our Business Advisory Services focuses on the multi-faceted needs of Hedge Funds and Family Offices. Arootah was founded by Rich Bello, the Co-Founder and COO of the industry-leading $10 billion hedge fund, Blue Ridge Capital. Rich brings more than 30 years of experience, including leadership positions at Morgan Stanley, Tiger Management, and Ernst & Young. Visit us at for more information. WHO WE NEED: Arootah is searching for experienced Chief Information Security Officers to consult to our highly prestigious client base. As a consultant, you will work with our Hedge Fund and Family Office clients to provide expert advice. Having previously served in the role of Chief Information Security Officer you have specific, hands-on experience building, maintaining, and operating the full Cybersecurity Program for a leading Hedge Fund or Family Office. What You'll Do • Provide advice and guidance to Arootah clients who seek help with their Cybersecurity needs. This will involve consulting to some of the leading Hedge Funds and Family Offices in the world and sharing your experience as a Chief Information Security Officer in helping clients to:, • Develop realistic and effective monthly action plans., • Identify internal and contextual roadblocks., • Break apart goals into actionable steps., • Devise a plan of action for each goal., • Provide the client with resources associated with implementing their action plan., • Implement policies, procedures, and control measures., • Review, analyze and report on client tools and resources to ensure industry best practices., • Evaluate each client’s advancement toward goal actualization through key performance indicators (KPIs) and scoring matrices., • Maintain and share detailed and accurate records of consulting results (challenges, breakthroughs, etc.)., • Develop, implement, and monitor a strategic, comprehensive enterprise and application IT cybersecurity program., • Drive security standards across the organization, including information security policies, procedures, and guidelines., • Create and maintain a security awareness training program., • Analyze and test systems and processes to understand vulnerabilities to cyber threats., • Partner with security experts and outside vendors to ensure all technology platforms meet all security requirements and continue to evolve over time to meet changing needs and best practices., • Continuously and measurably improve technology and data security., • Provide strategic and tactical vision, along with execution-focused on incident prevention, detection, and response. Identify, track, and communicate detailed metrics indicating overall security risk factors., • Ensure the organization's capability to analyze and mitigate security threats., • Work with team members and developers on the design and development of threat deterrence and defense technologies and risk mitigation infrastructure., • Implement an incident response program to identify and respond if any breaches (internal or external) or misuse of data takes place., • Conduct research to understand emerging threats and develop innovative risk management approaches, tools, and analytics to better manage risk., • Brief executive leadership regularly on current cybersecurity threats and challenges, and the status of the information security management system., • Lead the periodic internal risk assessment, document its findings, and develop recommendations to address deficiencies., • Identify areas where automation and machine learning can improve the team’s scalability., • Own the Information Security annual budget and operate within the budget., • Provide leadership, supervision, coaching, and guidance across the team in achievement of organizational and departmental goals. QUALIFICATIONS & REQUIREMENTS, • A Bachelor’s degree in Computer Science, Computer/Electrical Engineering, Information Systems, Information Sciences, or a related field with a strong academic record., • MBA or other relevant graduate degree is a plus. Certified Information Systems Security Professional (CISSP) or similar (CISA, CISM, etc.) is a plus., • 7+ years of relevant experience at a hedge fund, family office, or financial institution serving as a Chief Information Security Officer., • 5 or more years of IT implementation experience., • Experience in cloud only, cloud first infrastructure, and deploying cloud information security solutions., • Firm understanding and ability to implement zero-trust security. Firm understanding and experience with Software Defined Networking and Cloud Networking., • Firm understanding of single sign-on and multi-factor authentication platforms., • Experience driving discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation., • Firm understanding of work from anywhere models., • Experience with IT compliance and risk management requirements. Job Status, • Contractor

Provide support with home visits or to remote locations, ensuring connectivity and a positive experience. Ensure maximum cybersecurity protections, monitor security, and adhere to risk and regulatory standards. Monitor and maintain technology to ensure cybersecurity and compliance with company stand

Job Description:\n\nOnline Academic Coach (HigherEd, Remote, Part-Time) Instructional Connections, LLC is a comprehensive third-party provider of high-quality instructional support services for colleges and universities that offer fully online courses and degree programs. Institutions partner with Instructional Connections to support the delivery of their high-quality asynchronous online courses at an affordable cost. In the online course, students are assigned an Academic Coach, which may also be known as or referred to as a Teaching Assistant, Course Assistant, or Instructional Associate, depending on the program. We are currently working with over 50 US public and state universities across over 75 programs, and we expect to add several additional ones in the coming year. MORE ABOUT THE POSITION: Our Academic Coaches assist with the grading of assignments according to faculty instructions, monitor discussion threads, respond to inquiries and emails within 24 hours, monitor student engagement, provide online support, and regularly partner with the university faculty of record. Academic Coaches act as facilitators and graders, while the university faculty member is the instructor of record. Approximately 75% of the courses we support are accelerated, consisting of 5 to 9-week course cycles, and the programs offer fully online courses year-round, outside of traditional semester calendars, with 4 to 7 course term starts throughout the year. On average, an Academic Coach spends about 10-30 minutes per week, per student. However, this can vary based on the course level, subject area, specific course assigned, and the number of open-ended assignments involved. Academic Coaches who consistently complete coach assignments with positive feedback from their faculty will be considered for additional student loads or sections. Our objective is to prevent overextending a coach’s commitments to ensure their capacity to serve all assigned students effectively is not compromised. In the first assignment as an Academic Coach, the practical limit is around 50 students, with 30 being more typical. An experienced Academic Coach typically supports 75-90 students. A highly proficient coach with ample time may be assigned up to 120 students, but this is the upper limit. Compensation is calculated based on a per-student-per-course formula. Since we support all disciplines, course levels (undergrad, graduate, and doctoral), and courses from 5 to 16 weeks, specific per-student-per-course rates are not disclosed until an approved Academic Coach is assigned to a course by a Lead Coach. After submitting your application, if you are selected as a candidate to begin the first step in our vetting process, you will be scheduled for an Academic Coach Pre-Employment Screening (virtual interview) session. Invited participants should plan to dedicate 4 to 6 hours to the self-paced screening, which must be completed within one week (Monday to Sunday). The screening covers details about the role and expectations of an Academic Coach, reviews best practices in online education, explores various learning management systems (LMS), FERPA, and more. If a participant does not complete this screening within their scheduled week, they may request to be rescheduled for a future session. These sessions are offered twice each month, always starting on a Monday. After successfully completing the screening session and receiving a recommendation from the facilitator, you will move on to the next step in our vetting process—contracting. Being offered a contractor agreement depends on the successful completion of the background check. All Academic Coaching positions are considered part-time work as an independent contractor (1099). A complete "Contractor Package" is required and includes a comprehensive resume or CV, official transcripts or evaluations of foreign transcripts for all degrees earned (Bachelor’s, Master’s, Post-Graduate, and Doctorate), and all completed and signed onboarding documents (Signed Agreement, W-9, Direct Deposit, etc.). Once your contractor package is complete, your name will be added to our pool of vetted and qualified Academic Coaches who are ready and available for course assignments. Once in the pool, your resume will be accessible to our Lead Coaches for review and matching with potential assignments based on the credentials and experience requested by the university faculty in their coach request. Course assignments only become available as we receive Academic Coach Requests from our university partners for upcoming course starts. The need for new Academic Coaches mainly depends on student enrollments. All course assignments are not finalized until approved by the university and are coordinated with our Lead Coaches. We usually don't get reliable enrollment projections until about two weeks before a scheduled course start date. The new Academic Coach will receive a brief orientation to the assigned program and course. Course assignments are finalized close to the course start date and depend on several factors, including the area and level of graduate study, university approval, and student enrollment. Please carefully review the minimum requirements listed below before applying, as they are NOT negotiable; our university partners have set these criteria for any applicant to qualify for assignment. FOR BUSINESS PROGRAMS (Graduate-Level/Master's Degree): A minimum of a Master’s Degree in a business-related field, with at least 18 graduate-level credit hours completed in the specific course content area listed below, is REQUIRED. A Terminal Degree or actively pursuing a Terminal Degree is STRONGLY PREFERRED. Business degrees from AACSB or ACBSP-accredited institutions are strongly desired. Some experience in online higher education is a plus.Computer Science (Master’s Degree in Computer Science or a closely related area is REQUIRED)Data Analytics (Master’s Degree is REQUIRED, PhD or DBA preferred)Economics (Master’s Degree in Economics or a closely related area is REQUIRED)Finance (Master’s Degree is REQUIRED, PhD or DBA strongly preferred, CFP preferred)Information Technology Mgmt (Master’s Degree is REQUIRED)Digital & Social Media Marketing (Master’s Degree in Digital Marketing or a closely related area is REQUIRED) FOR COMPUTER SCIENCE PROGRAMS (Graduate-Level/Master's Degree):A minimum of a Master’s Degree in Computer Science or Information Technology related field with at least 18+ graduate-level credit hours completed in the specific course content area listed below is REQUIRED—3 to 5 years of industry experience in the field.Computer Science (Master’s Degree is REQUIRED)Computer/Software Programming (Master’s Degree is REQUIRED, experience in PYTHON strongly desired)Cybersecurity/IT Security (Master’s Degree is REQUIRED)Data Analytics/Quantitative Analysis with PYTHON experience (Master’s Degree REQUIRED, PhD or DBA may be preferred)Health Information Management/Health Informatics (Master’s REQUIRED, RHIA or RHIT is preferred)Information Technology Mgmt (Master’s Degree is REQUIRED) FOR NURSE PRACTITIONER PROGRAMS (Graduate/MSN/Post-Graduate Level):A current and valid RN license and a conferred Masters of Science in Nursing (MSN) or greater is required. However, a PhD in Nursing or DNP (doctorate/terminal degree) is strongly preferred for all MSN, Post-Grad NP, and DNP programs. NP candidates must be Board Certified; see below for specific area(s) of need. Nursing degrees must be from ACEN or CCNE-accredited institutions. A minimum of 3 years of nursing practice experience is required; prior teaching experience (trainer, clinical, preceptor, face-to-face, or online) is preferred.Adult-Gerontology Acute Care/Primary Care Nurse Practitioner [AGACNP-BC/AGPCNP-BC] (min. MSN in NP REQUIRED with NP License (APRN) and board certification with prescriptive authority)Pediatric Acute Care/Primary Care Nurse Practitioner [CPNP-PC/CPNP-AC] (min. MSN in NP REQUIRED with NP License (APRN) and board certification with prescriptive authority)Psychiatric Mental Health Nurse Practitioner [PMHNP] (min. MSN in NP REQUIRED with NP License(APRN) and board certification with prescriptive authority) FOR HEALTH SCIENCES/SERVICES PROGRAMS (Graduate/Master's Degree)A minimum of a Master's Degree with at least 18+ graduate-level credit hours completed in the specific course content area listed below is REQUIRED. Experience in online higher education is preferred. A doctorate/terminal degree may be preferred in some areas or for specific courses.Health Information Management/Health Informatics (Master’s REQUIRED, RHIA or RHIT is preferred)Human Nutrition/Dietetics (Master’s Degree in Nutrition or Dietetics REQUIRED)Radiologic Sciences (Master’s Degree is REQUIRED, with a valid Radiology Tech or other closely related Licensure/Certification)Respiratory Therapy (Master’s Degree is REQUIRED, with a valid Respiratory Therapy Licensure/Certification FOR OTHER DISCIPLINES (Undergraduate and/or Graduate Level):A minimum of a Master’s Degree with at least 18 graduate hours in the specific course content area listed below is REQUIRED; this does NOT include any undergraduate courses or credit hours. A Master's in Education or Teaching (MEd, MAT, etc.) is NOT suitable, as a Master's Degree in the specific content area is REQUIRED. Some experience in online higher education is preferred. A doctorate or terminal degree may be preferred in certain fields or for specific courses.Communication Studies (Master’s Degree in Communications or other closely related fields, experience teaching Business Communications or Business Writing in an online format is desired)Geology/Geography/Geographic Information Science (GIS)/Geospatial Intelligence (Master's Degree in GIS or closely related REQUIRED)Philosophy (Master’s Degree in Philosophy, Humanities, or other closely related field is REQUIRED)Statistics (Master’s Degree in Statistics or closely related area REQUIRED, experience in statistical modeling and analysis)Media/Motion Pictures/Film Studies (Master’s Degree in Media/Motion Pictures/Film Studies or other closely related field is REQUIRED) Please carefully review the minimum requirements listed above before applying, as they are NOT negotiable; our university partners have set these criteria for any applicant to qualify for assignment. We will evaluate educational degrees and certifications for qualification and consideration. Applications that do not meet the stated minimum requirements will not be reviewed or contacted. These virtual positions do not require residency in a specific city or state; however, all applicants must either be a U.S. citizen or possess a valid and current work authorization (EAD) from the U.S. Citizenship and Immigration Services (USCIS - ). Applicants for employment in the U.S. must possess current and valid work authorization that does not now or in the future require any sponsorship or other support/documentation of a visa for employment authorization (EAD) in the United States with Instructional Connections (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status). Thank you; we appreciate your interest. \n\nCompany Description:\n\nInstructional Connections, LLC (IC) was established and incorporated in 2010. We are an independent, third-party provider of high-quality instructional support services to colleges and universities in the United States that offer online courses and degree programs. Higher education institutions partner with Instructional Connections to support the delivery of their high-quality asynchronous courses and programs, meeting the needs of growing enrollments and scaling their online offerings. Our Academic Coaches provide instructional support within the online courses, operating under the direction of the faculty. The Academic Coach may sometimes be referred to by a different title for various programs at the university's discretion, such as Teaching Assistant, Course Assistant, Instructional Associate, etc.\n\nWe currently work with 50+ public and state universities across the United States, supporting over 75 programs in various disciplines and subject areas, including Business (MBA, MAcc, MFin, MIS, MPA, etc.), Nursing (RN-BSN, MSN, NP, etc.), Health Sciences (MPH, MHA, MHS, etc.), Education (MAT, MEd, EdS, etc.), Computer Science (MCS, MSCS, MIT, etc.) and Criminal Justice.\n\nSometimes, we may be asked to help an institution in finding instructors, adjuncts, observers, and other educational professionals strictly on a limited, as-needed basis. \n\nAn Equal Opportunity Employer - M/F/D/V\n\nInstructional Connections, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Instructional Connections, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\n\nInstructional Connections, LLC, expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Instructional Connections' employees and contractors to perform their job duties may result in discipline up to and including discharge.Instructional Connections, LLC (IC) was established and incorporated in 2010. We are an independent, third-party provider of high-quality instructional support services to colleges and universities in the United States that offer online courses and degree programs. Higher education institutions partner with Instructional Connections to support the delivery of their high-quality asynchronous courses and programs, meeting the needs of growing enrollments and scaling their online offerings. Our Academic Coaches provide instructional support within the online courses, operating under the direction of the faculty. The Academic Coach may sometimes be referred to by a different title for various programs at the university's discretion, such as Teaching Assistant, Course Assistant, Instructional Associate, etc.\r\n\r\nWe currently work with 50+ public and state universities across the United States, supporting over 75 programs in various disciplines and subject areas, including Business (MBA, MAcc, MFin, MIS, MPA, etc.), Nursing (RN-BSN, MSN, NP, etc.), Health Sciences (MPH, MHA, MHS, etc.), Education (MAT, MEd, EdS, etc.), Computer Science (MCS, MSCS, MIT, etc.) and Criminal Justice.\r\n\r\nSometimes, we may be asked to help an institution in finding instructors, adjuncts, observers, and other educational professionals strictly on a limited, as-needed basis. \r\n\r\nAn Equal Opportunity Employer - M/F/D/V\r\n\r\nInstructional Connections, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Instructional Connections, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\r\n\r\nInstructional Connections, LLC, expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Instructional Connections' employees and contractors to perform their job duties may result in discipline up to and including discharge.

Job Description Opal Group organizes premier virtual and live conferences catered to top executives and decision-makers throughout various industries. We are dedicated to providing high-quality events and information through unparalleled speaking sessions, workshops, and unique face-to-face networking opportunities. Our unique work environment offers an opportunity for the self-starter with unlimited growth potential. We are seeking a detail-oriented Independent Legal Consultant to support Opal Group’s operations by reviewing commercial, hotel, and sales contracts, providing clear guidance, and addressing light legal questions. This role ensures contracts are accurate, actionable, and aligned with our business needs while working independently in a professional, remote environment. • Location: Remote (in-person only if court or legal documentation requires presence in NYS), • Job Type: 1099 – Independent Contractor, • Rate: $65–$100/hour, • Requirement: Must be legally authorized to perform law-related services in New York State at the time of hireResponsibilities include, but are not limited to:, • Review and provide guidance on contracts, including hotel agreements, sales contracts, and occasionally employment contracts., • Identify key contractual terms, risks, and obligations, providing clear and actionable feedback to the internal team., • Acknowledge receipt of all requests and complete tasks within 48 hours. If clarification is needed, request it promptly and complete the task within 48 hours of receiving the required information., • Provide light advisory support for legal questions or issues that may arise before escalation to third-party counsel., • Maintain organized records of contract reviews and related communications., • Collaborate with internal managers to ensure timely execution of contracts and related actions., • May occasionally provide input on compliance, HR, privacy, or cybersecurity questions., • On rare occasions, may assist with general legal inquiries or research directly relevant to contract matters., • Maintain a detailed log of hours and tasks performed, prepare an accurate monthly invoice, and submit it for prompt payment.Qualifications:, • Law degree and admission to, or in the process of admission to, the New York State Bar., • Minimum of 2–3 years of legal experience, preferably with contracts in commercial, hospitality, or event-related settings., • Demonstrated ability to independently review, interpret, and provide guidance on contracts., • Strong attention to detail, analytical thinking, and problem-solving skills., • Excellent written and verbal communication skills., • High degree of ethics, discretion, and professionalism., • Ability to prioritize and manage multiple tasks with limited oversight., • Self-motivated and able to work independently., • Familiarity with New York City operational or political environments is a plus. Equal pay for equal work. EEO-ACA Compliance. Powered by JazzHR LGGDlmJjQv

Job Description We are searching for an eager Level 2-3 Technician, ready to elevate their career path. This person must have strong communication skills and the ability to travel to clients as need be. They must have experience in the following: • Networking Support (Primary Focus):, • Configure, maintain, and troubleshoot wired and wireless networks (LAN, WAN, VPN, Wi-Fi, VLANs)., • Deploy and support network devices including firewalls, switches, routers, and access points., • Monitor network health using company tools, proactively resolve performance and connectivity issues., • Assist clients with secure remote access and mobile device management., • Server & Systems Administration (Primary Focus):, • Install, configure, and manage Windows and Linux servers (on-premises and cloud)., • Perform server patching, updates, backup, and disaster recovery processes., • Support Active Directory, file sharing, Microsoft 365, and cloud service integration., • Troubleshoot server outages and rapidly remediate issues to minimize client downtime., • Security & Compliance:, • Assist in implementing network and server security controls in line with CompCiti protocols and regulatory mandates (HIPAA, NYCRR 500, SOX, etc.)., • Respond to security incidents and participate in vulnerability assessments., • Help maintain managed security services and support cybersecurity monitoring., • Client & Project Work:, • Provide onsite and remote technical support to clients in NYC, including emergency and scheduled service calls., • Participate in new client onboarding, migrations, and infrastructure upgrades., • Document resolutions, system changes, and updates in ticketing and documentation tools., • Collaboration:, • Mentor Level 1 techs and collaborate with senior engineers and project managers., • Communicate clearly and professionally with clients and internal teams. Qualifications: • 2-4 years' hands-on experience with managed networks and server administration, preferably in an MSP or IT services environment., • Advanced familiarity with TCP/IP, DHCP, DNS, UTM/firewall rules, VLANs, VPN setups, and networking hardware., • Solid experience with Windows Server and Active Directory, plus general Linux server administration., • Ability to troubleshoot servers, networking gear, and Internet issues on-site and remotely., • Exposure to cloud services (Microsoft 365, Azure) and backup/disaster recovery best practices., • Recognized industry certifications preferred (CompTIA Network+, Server+, Security+, Cisco CCNA, Microsoft MCP/MCSA)., • Strong documentation, problem-solving, and client service skills., • Willingness to travel locally in NYC and participate in after-hours/on-call duties.Company DescriptionAs specialized Recruiters, we find hard to fill positions nationwide and match them with great candidates.As specialized Recruiters, we find hard to fill positions nationwide and match them with great candidates.

Job Description Summary: Performs duties as level one support, including troubleshooting hardware and software issues for various desktops, laptops, printers and network devices in a Windows network environment with various business applications. Assists the Network Engineers in supporting the LAN/WAN infrastructure (switches, routers, firewalls, servers, workstations, mobile devices, etc.) Job Responsibilities: Equipment and Technical Support • Primary responsibilities include installing and configuring hardware, software, systems, networks, printers, phones and scanners, maintaining, deploying and reviewing workstations and laptop base images., • Repairs and replaces equipment as necessary including but not limited to upgrades and preventative maintenance., • Provides tier one technical support for all corporate network devices and across all IT platforms and applications., • Responds in a timely manner to service requests from end-users received via service tickets and/or help desk calls., • Provides end-user training and support for remote access and company issued devices. Network Setup • Assists with the management of the corporate network environment., • Ensures resources are deployed to ensure high levels of availability and optimal performance., • Serves as support for the onboarding of new/existing employees as needed to corporate network and any corporate devices as well as AV equipment installed at the HQ and any remote office locations. Continuous Improvement and Risk Management • Supports the implementation of new technologies and platforms supporting business objectives., • Assists in the management of small to medium sized projects according to project management schedules., • Safeguard company data by ensuring cybersecurity procedures and regulatory guidelines are followed., • Recommends improvements when appropriate. Other Responsibilities • BS in Computer Science, Computer Engineering, Electronic Engineering or related disciplines., • Minimum of 3 years of professional technology support (end user or desktop) or related experience., • Periodic travel to other branch offices is required along with additional travel for branch buildouts and expansions as needed., • Excellent problem-solving, communication, both verbal and written, and customer service skills., • Strong interpersonal ability, with aptitude to learn new tasks quickly and explain technical concepts and instructions to non-technical staff members., • Services as first point of contact to receive, triage and escalate situations as needed, managing requests from support through resolution or escalation., • Ability to troubleshoot with end users to resolve operational issues and restore services., • Experience with IT Service Management ticketing and service principles., • Experience with installation and configuration of end user systems and devices, cabling and operational best practices., • Experience with Mobile Device Management and onboarding end users to laptops, phone, tablets etc., • Experience with printers/copiers, basic networking, audio-video equipment and phone systems., • Supports higher level engineers with routine maintenance tasks, updates/upgrades and inventory tracking. Preferred • Previous Financial Institution Experience., • Jira Service Management Experience. Columbia Bank offers the following benefits: • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays. This role is eligible for a hybrid schedule; 3 days in the office and 2 days' work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Description Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion. What the role is: IT Lab Intern Level: Entry-Level Reports To: Workstation Team Lead Basic Scope and Function: The Lab Internship is a unique position, with the opportunity to learn the ins and outs of our Service Delivery team, while being a helpful resource for our Workstation Specialists and Service Desk Specialists. Supported by our Workstation Team Lead, our Lab Interns are eager to learn and roll up their sleeves! They’ll be called on to help image machines, troubleshoot workstations, coordinate shipment of client equipment, and may have the opportunity to join our phone queue to help our clients get the exceptional service they are looking for. This is a great foundational role for someone looking to grow their career in the IT industry. Accountabilities: The intern’s daily responsibilities will be assigned by the Workstation Team Lead, and may include the following: Lab Service Request Management • Assist with PC builds, rebuilds, and workstation troubleshooting as per Network Coverage standards., • Ensure all equipment worked on is properly backed up prior to any work being done., • Provide daily updates on lab tickets to corresponding Team Lead., • Ensure that all work performed is documented in ConnectWise, and completed in a timely, accurate and detailed manner., • Coordinate shipping of all equipment with appropriate team members, • Track shipments to confirm delivery and receipt, • Ensure lab and surrounding area is kept tidy and presentable, • Maintain equipment inventory and assist People and Culture team in assigning machines to new or existing employees, • Support may include but is not limited to:, • Complete onsite support when short staffed or our client experience teams require assistance., • Assist the service desk in the phone queue by answering calls and troubleshooting level 1 support tickets when required., • Interest/Course work in Information Technology (Major in Information Technology preferred), • 0-1 years’ experience in the IT industry, including previous internship experience, • Exceptional verbal and written communication skills, • Desire to be a Network Coverage and develop lasting relationships in our community, • Client focus with an ability to maintain relationships and resolve client conflicts The below technical competencies are included to give an idea of the type of environments we work with. If you have limited experience with any of these technologies but feel you would be a great fit for the role as described above, we encourage you to apply! • Proficient Microsoft Windows XP, Vista, 7, 8, 10, 11, • Microsoft Office, • Printer, Workstation, Server Hardware, • Anti-virus/Malware/Spyware Software, • Remote Desktop Technologies, • TCP/IP, DNS, DHCP, WAN, LAN, VOIP, WLAN, • Data Backup, • This is a part time, onsite (in New York, NY) internship position., • Estimated hours 20 – 29 per week., • Flexible schedule. Business hours are Monday through Friday, 8:00 am to 5:00 pm, • This role may require travel to community offices (including offices and client offices), and company events where locations will vary., • Estimated Salary $18.00 - $20.00 per hour depending on experience.

Job Description Entry-Level (L1) IT Support Technician (Hybrid – Nassau/Long Island, NY) TechRunner IT is looking for an entry-level IT Support Technician who’s motivated to learn, good with people, and excited to grow with us. What you’ll do: * Support desktops, laptops, Microsoft 365, and networks for local businesses * Provide both remote and onsite support (every day is different) * Work directly with business owners, nonprofit organizations and generally great people (our clients) * Document and share your work so the whole team succeeds * Learn new skills and jump in wherever needed What you’ll need: * Must live on Long Island (central Nassau preferred) * Reliable personal vehicle for client visits (mileage reimbursed) * A private, dedicated space for remote workdays * 0–2 years of IT support experience (self-taught counts) * Strong communication skills and a genuine interest in helping people through technology * Desire to grow with a company, not just clock in and out What you’ll get: * A hybrid role (onsite + remote) with plenty of variety * Hands-on training and exposure to advanced IT systems * Competitive pay, benefits, and career growth opportunities * The chance to see the impact of your work on businesses that keep our community moving Company DescriptionTechRunner IT is a Long Island–based Managed IT Services Provider (MSP) supporting small and mid-sized businesses across Nassau and Suffolk. Our clients include family-owned companies, nonprofits, and community-focused organizations that depend on technology to serve their communities. We specialize in helping family-owned companies, nonprofits, and community organizations run more securely and efficiently. By focusing on cybersecurity and proactive solutions, we reduce support needs and deliver real business outcomes. At TechRunner IT, your work isn’t hidden in a call center - you’ll see the direct impact of your efforts on local businesses every day. IT is a Long Island–based Managed IT Services Provider (MSP) supporting small and mid-sized businesses across Nassau and Suffolk. Our clients include family-owned companies, nonprofits, and community-focused organizations that depend on technology to serve their communities.\r\n\r\nWe specialize in helping family-owned companies, nonprofits, and community organizations run more securely and efficiently. By focusing on cybersecurity and proactive solutions, we reduce support needs and deliver real business outcomes. At TechRunner IT, your work isn’t hidden in a call center - you’ll see the direct impact of your efforts on local businesses every day.\r\n\r\n\r\n \r\n

Job DescriptionAre you passionate about technology and enjoy explaining complex solutions in a way that everybody gets excited? If so, read on! About PicusPicus Security, the leading security validation company, gives organizations a clear picture of their cyber risk based on business context. Picus transforms security practices by correlating, prioritizing, and validating exposures across siloed findings so teams can focus on critical gaps and high-impact fixes. With Picus, security teams can quickly take action with one-click mitigations to stop more threats with less effort. The Picus Security Validation Platform easily reaches across on-prem environments, hybrid clouds and endpoints coupled with Numi AI to provide exposure validation. The pioneer of Breach and Attack Simulation, Picus delivers award-winning threat-centric technology that allows teams to pinpoint fixes worth pursuing, offering a 95% recommendation in Gartner Peer Review. About the RoleIf you’re a results-driven person with an entrepreneurial mindset, who takes the initiative and thrives in a dynamic environment, then this is a great opportunity to play a pivotal role in a fast-growing cyber security company. We are looking for a smart and driven leader to have a direct impact on the future of our business by helping to influence global adoption of our award-winning Picus Security Validation Platform. Picus Security is seeking an accomplished Director of Sales (East), reporting into the VP, Sales, you will lead our sales organization. Leveraging your deep understanding of the cybersecurity landscape and proven sales leadership, you'll guide a team of Enterprise Account Executives to help organizations validate and optimize their security posture through continuous security validation.What You'll Do • Team Leadership & Development, • Recruit, develop, and mentor high-performing Enterprise Account Executives through consistent coaching, weekly 1:1s, and strategic guidance, • Drive accurate pipeline forecasting and provide clear visibility to senior leadership on territory performance, • Foster a culture of accountability, collaboration, and results-driven execution within your team, • Territory Strategy & Execution, • Partner with executive leadership to define territory sales objectives and develop strategic plans to achieve revenue targets, • Build and implement scalable processes and infrastructure to support sustained growth in the East region, • Develop customer acquisition strategies and enablement materials that accelerate sales velocity, • Cross-Functional Collaboration, • Work closely with Revenue Operations, Customer Success, Channel Partners, and Marketing to optimize the customer journey and drive satisfaction, • Champion consultative selling methodologies and effective account management practices that create lasting customer relationshipsWhat You Have, • Required, • 9+ years of quota-carrying experience in B2B technology sales, preferably within cybersecurity or information security, • 3+ years successfully managing, hiring, and developing field sales teams, • Demonstrated track record of exceeding targets with strong emphasis on new logo acquisition, • Strategic thinker with ability to execute both tactical initiatives and long-term territory plans, • Desirable, • Advanced proficiency in CRM analytics, reporting, and forecasting (Salesforce experience strongly preferred), • Proven success building and scaling sales teams with clear goal-setting and professional feedback practices We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, sex, race, color, national origin, religious belief, gender or gender reassignment, sexual orientation, marriage or civil partnership, pregnancy and maternity, disability, protected veteran status, or any other characteristic protected by International law. Upon conditional offer of employment, candidates are required to complete reference and identity checks in line with local labor laws and as per the Company’s employment policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionPosition Overview: We are seeking an experienced Desktop Support Technician with a background in the financial industry to provide exceptional on-site and remote technical support for our enterprise clients. This role requires strong communication skills, professionalism, and the ability to handle fast-paced environments with multiple priorities. The position is on-site at our New York office and involves local travel within the city, with occasional international travel to San Francisco or London for client support. Responsibilities: • Provide daily desktop support (Windows and macOS) to end-users in financial and enterprise environments., • Troubleshoot hardware, software, and network issues efficiently, ensuring minimal downtime., • Support financial applications and other industry tools., • Manage user accounts, permissions, and access controls in Active Directory and M365., • Install, configure, and maintain desktops, laptops, and mobile devices., • Collaborate with cybersecurity and infrastructure teams to ensure secure configurations., • Document incidents, resolutions, and configurations accurately., • Deliver white-glove support to executives and trading teams when required., • Travel locally to client offices for on-site troubleshooting and setup, provide support to clients in San Francisco and London, and occasionally travel to London. Requirements:, • 3–5+ years of desktop support experience, preferably within financial services or enterprise environments., • Strong knowledge of Windows 10/11, macOS, Office 365, Active Directory, and VPN technologies., • Experience supporting financial applications., • Excellent troubleshooting and customer service skills., • Ability to handle sensitive information with discretion and professionalism., • Must be able to work on-site full-time (Monday–Friday)., • Willingness to travel locally and occasionally internationally.#itacceljobs

Job DescriptionSalary: Competitive Job Title: Level 2 Help Desk Technician (Hybrid) Location: Stamford, CT (Hybrid Remote & Onsite) Job Type: Full-Time About Us: We are a fast-paced and client-focused Managed Service Provider (MSP) based in Stamford, CT. We support a wide range of businesses with their IT needs, providing exceptional service, reliable solutions, and a security-first mindset. As we continue to grow, were looking for a skilled and motivated Level 2 Help Desk Technician to join our team. Position Summary: As a Level 2 Help Desk Technician, you will be responsible for providing both remote and onsite support to our clients in the Stamford, CT area. Youll act as an escalation point for Level 1 issues and handle more complex technical problems related to networks, systems, and software. This hybrid role is ideal for someone who is technically adept, eager to grow, and passionate about cybersecurity and customer service. Key Responsibilities: Provide Level 2 support for desktops, laptops, printers, mobile devices, and networking issues Manage and troubleshoot Microsoft Office 365 environments (including Exchange, Teams, SharePoint) Support and maintain Active Directory, DNS, and Group Policy Perform onsite visits to client locations as needed for installations, troubleshooting, and project work Document work thoroughly in ticketing and knowledge base systems Escalate unresolved issues to higher-level engineers when appropriate Maintain a strong focus on cybersecurity best practices across all client environments Stay up to date with new technologies and participate in ongoing training and certifications Qualifications: 2+ years of experience in a help desk or technical support role, preferably with an MSP Proficient in Microsoft Office 365 administration and support Strong knowledge of Active Directory and DNS Familiarity with remote monitoring and management (RMM) tools and ticketing systems Excellent communication and customer service skills Self-motivated, detail-oriented, and able to manage multiple priorities Must have a valid driver's license, reliable transportation, and be located within commuting distance of Stamford, CT Strong understanding of cybersecurity principles and a commitment to securing client environments Preferred: Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Certified, etc. Experience supporting Windows servers, firewalls, and backup solutions Why Join Us? Be part of a close-knit team that values your input and growth Exposure to a broad range of technologies and industries A hybrid work environment with flexibility and autonomy Ongoing professional development and training Competitive compensation and benefits

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Technical Support • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Work Schedule & Hours: • Rotating 12-hour shift - 3 days on shift, 3 days off shift., • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job DescriptionPosition Title: Mid Level SCADA Engineer Salary: $120,000 - $140,000 Employment: Full-time Benefits: Full and comprehensive benefits package Location: 1 of 4 Locations (Dependent on where you live) 1 North River Wastewater Treatment Plant W 135th St, New York, NY 10031 2 Red Hook Wastewater Treatment Plant 63 Flushing Ave #300, Brooklyn, NY 11205 3 Port Richmond Water Pollution Control Plant 1800 Richmond Ter, Staten Island, NY 10310 4 Jamaica Wastewater Treatment Plant 50-20 134TH ST JAMAICA, NY 11430 • Staff at Red Hook will also work at Port Richmond and Vice Versa, • Staff at North River and Jamaica will be isolated to those Locations Job DescriptionScope The SCADA Engineer is responsible for the design, development, and maintenance of Supervisory Control & Data Acquisition (SCADA) systems that monitor and control critical industrial processes. A key focus for this role is supporting municipal water and wastewater-treatment facilities, so prior experience with water/wastewater process control is highly desired. The engineer will collaborate with cross-functional teams to optimize plant operations, ensure regulatory compliance, and introduce new technologies that boost reliability, cybersecurity, and overall system performance. Duties & Responsibilities Area Key Tasks System Design & Development • Design, configure, and maintain SCADA architectures for water & wastewater plants (lift stations, pump stations, clarifiers, digesters, dechlorination skids, etc.)., • Develop HMI/GUI screens that clearly represent process equipment such as influent pumps, aeration blowers, UV disinfection banks, sludge press lines, and chemical-feed skids., • Integrate SCADA platforms with Allen-Bradley PLCs/RTUs Installation & Commissioning • Oversee field installation, I/O check-out, loop calibration, and full functional testing at treatment plants and remote sites., • Validate process-control logic for flow pacing, PID aeration control, pump VFD ramping, and wet-well level sequencing. Maintenance & Troubleshooting • Perform routine firmware upgrades, tag database modifications, and network-switch patching in accordance with AWWA and ISA/IEC 62443 guidance., • Diagnose sensor issues (e.g., pH, DO, ORP, turbidity), telemetry faults (cellular, fiber, licensed radio), and PLC/RTU failures, restoring systems to minimize plant downtime. Documentation & Reporting • Produce P&IDs, network topologies, and control narratives; maintain redlines/as-builts., • Generate regulatory and operational reports (flow totals, chemical-feed rates, SCADA alarm histories) to support DEC/EPA compliance. Collaboration & Support • Coordinate with process, mechanical, and electrical engineers, integrators, and plant operators to ensure seamless system performance., • Train plant staff on alarm management, trending, and basic HMI navigation. Compliance & Standards • Ensure all designs adhere to NYC DEP, NYS DEC, and EPA wastewater regulations, NFPA 820 electrical safety, and ISA 101 HMI, ISA 18.2 alarm-management standards., • Implement defense-in-depth cybersecurity measures (network segmentation, firewall rule-sets, VPN, multifactor authentication). RequirementsEducation • Bachelor’s degree in Electrical Engineering, Computer Science, Control Systems, or related field (Master’s preferred).Required Experience, • 4-7 years designing and supporting SCADA systems for water or wastewater-treatment plants or other continuous-process utilities., • Hands-on work with AVEVA System Platform, • Allen-Bradley programming experience, • Field startup/commissioning of process instrumentation (flow meters, level transmitters, AUMA/SIPOS valve actuators, VFDs).Technical Skills, • Strong understanding of biological nutrient removal (BNR), aeration control, pump-station automation, and distributed telemetry networks., • Proficiency in SCADA-related programming/scripting (C#, VB.NET, Python, SQL, JavaScript for web HMIs)., • Solid grasp of industrial protocols: Modbus TCP/RTU, DNP3, EtherNet/IP, Profibus/Profinet, OPC UA/DA, MQTT/Sparkplug-B., • Networking fundamentals: managed Ethernet switches, VLANs, cellular/fiber backhaul, virtual private networks, and fail-over redundancy., • Cyber-secure architecture design per ISA/IEC 62443 and AWWA G430/G200 guidelines.Soft Skills, • Excellent analytical and troubleshooting ability; comfortable working in live plant environments., • Clear, concise communication with operators, consultants, and municipal stakeholders., • Ability to balance multiple projects, travel to facilities across the NYC metro area, and respond to off-hours emergencies when required.Certifications (preferred), • ISA / IEC 62443 Cybersecurity Certificate, Certified SCADA Security Architect (CSSA), PE (Control Systems) licensure, or NICET Industrial Instrumentation. Additional Information • Frequent travel to water and wastewater facilities, pump stations, and remote telemetry sites within the NYC region., • Must be able to climb stairs and ladders, work in confined-space or elevated areas, and adhere to site PPE requirements. f8zcEKPxLP

Job Description The technical support specialist monitors inbound service requests; provide timely updates and resolution to open service requests; troubleshoot end user issues and escalate as needed; perform software installation and hardware repair; research and implement fixes for new issues; provide remote support, computer imaging and set up; and perform other duties and projects as assigned. Essential duties and responsibilities include but are not limited to: • Handle break/fix, configuration issues, troubleshooting, software installations, and hardware repair (including in-house repair or coordinating depot services), • Provide first and second tier knowledge and support of all client applications and escalate infrastructure issues when required., • Collaborates with systems administrator and/or infrastructure team, • Resolve and update Service Requests accurately and timely within the company’s designated platforms and SLA, • Provide documentation of resolutions within the Knowledge Base and assist with publishing Knowledge Articles., • Ensure end-user experience meets the expectations of the organization, (i.e. employee onboarding and offboarding experience and training), • Follow standard operating procedures and provide feedback as necessary (i.e. onboarding, systems access), • Responsible for maintaining asset management, such as inventory and end user devices, • Responsible for creating and conducting training programs to educate our users on all our desktop platforms, • Assist in project work as needed, • Administer user accounts including Add/Change/Delete functions., • Administer device provisioning including mobile devices ( using Microsoft Intune, • Administer MFA/2FA authentication services, including Okta and Microsoft Authenticator., • Printers/copiers/plotters, • Phone systems (work with phone provider on all provisioning and troubleshooting, • Mainting, • Process improvements: o Analyze tools used by the organization and find ways to fully utilize the existing tools within the organization o Analyze tickets, and user behaviors and identify opportunities to enhance the system, processes or educate users • Administer Office 365 users including E-Mail, SharePoint, OneDrive and all Office products., • Administer and support VOIP and Video Conferencing solutions, • Provide white glove support for VIP employees, including C-Suite executives, • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Communicate effectively, both orally and in written form, technical information with a wide variety of individuals and groups., • Ability to work in front of a computer screen and/or perform typing for approximately 80% of a typical working day, • Ability to travel between offices as necessary. This position will support the NY and NJ offices onsite, • Flexibility for attending or responding to early morning and late night meetings and inquiries, • Ability to provide after-hours support when needed Cybersecurity • Collaborate with cybersecurity team and managed service provider on UE cybersecurity initiatives, including the vulnerability management program, risk management program, and remediations., • Assist with Disaster Recovery and business continuity plan as it relates to technology as needed, • Report cyber-attacks NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization. Job Qualifications: • Experience with cloud technology including Azure and M365, • Excellent technical knowledge of desktop/laptop hardware and mobile devices, • Working technical knowledge of network protocols and operating systems, • Excellent knowledge of Active Directory, • Experience with helpdesk and remote control tools, • Technical certifications are a plus, but not required. Education/Experience: Required • BS/BA in computer science, information systems, or related field; or equivalent work, • 2-5 years of IT Helpdesk experience Powered by JazzHR cq3ZEf0Ju1