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Job Description Every month at Book of the Month, hundreds of cross-functional tasks come together to deliver a great experience for our members, from book selection and production, to site and app ops, to inventory and fulfillment, to member experience and communications. The Program Manager, Cycle Operations is the connective layer that holds it all together and keeps everything moving smoothly. In this role, you'll execute and continuously improve our cycle operations playbook, drive cross-functional visibility through project management tools, and act as the central source of truth for the information our teams need to operate as one cohesive unit. At any given moment, one cycle will be live while up to three future cycles are in development behind it. Your job is to make sure nothing is slipping across all cycles and all groups. You'll also be the voice of the customer in our internal operations for the active cycle. From the moment a member clicks to their book ships from our warehouse, you'll monitor the journey, surface issues early, and partner with the right teams to resolve them before they become problems our members feel. What You'll Do Cycle Operations Management • Own the cycle operations checklist end to end. Execute it flawlessly each month while continuously identifying opportunities to simplify, improve, and automate., • Run multiple cycles in parallel. Keep the live cycle on track while simultaneously moving up to three future cycles forward through their respective stages of preparation., • Use project management software to provide cross-functional visibility and a robust methodology for tracking this highly coordinated effort. Every team (editorial, marketing, merchandising, fulfillment, tech) should have a clear view of what's happening, what's next, and what needs their attention., • Act on behalf of the customer. Monitor every order from click to ship, proactively identifying issues and driving them to resolution with the right internal teams., • Establish clear visibility into order health and flag emerging trends or systemic issues before they affect members at scale., • Be the voice of the customer across the organization. Communicate member needs, order status, and issue resolution clearly to every team that touches the experience, so the whole company stays aligned on what our members need from us., • 3-5+ years of project or program management experience, ideally in a fast-moving operational, e-commerce, or software environment., • Exceptional communicator, both written and verbal., • Possibly one of the most organized people you know. You approach organization from a systems perspective., • Comfortable owning multiple parallel workstreams without losing track of the details on any of them., • Fluent with project management tools (Asana, ClickUp, Jira, Smartsheet, or similar) and a thoughtful architect of solutions, not just a user of whatever exists., • Some technical chops are a real plus. A bit of SQL goes a long way for hands-on issue resolution and pulling your own answers., • A genuine bias toward action. When something's off, you don't wait for a meeting, you go figure it out. Powered by JazzHR r4I7jFUHxZ

Job DescriptionContent Marketing Specialist Job Title: Content Marketing Specialist (Employer Brand & Internal Communications) Location: Brooklyn, NY (In-Office) Department: Marketing / Talent Acquisition Target Salary Range: $85,000 - $100,000 / year (Commensurate with experience) About MedElite At MedElite, we believe that every skilled nursing and long-term care community is home to individuals who have lived full, rich lives and shaped the world we know today. As they navigate the challenges of aging, they deserve nothing less than exceptional care. Since 2011, MedElite has been redefining post-acute care. We implement a proactive, data-driven "treat in place" model that brings advanced practice providers and specialty clinicians directly to the patient's bedside. By taking the administrative burden off our clinicians, we allow them to focus purely on what matters most: improving patient outcomes, reducing hospitalizations, and providing compassionate care. Changing the face of healthcare takes an incredible team—and we need an incredible storyteller and strategist to help us build it. The Role We are seeking a bold, creative, and highly strategic Content Marketing Specialist to own our company's voice from the inside out. Reporting directly to the Director of Marketing, and working closely with the Talent Acquisition Manager, you will serve as the architect of our external Employer Brand and our internal Chief Storyteller. Your primary objective is to develop an aggressive, trend-forward social media strategy to attract and recruit top-tier clinical talent (NPs, specialty physicians, and office staff). Your secondary objective is to create an intranet and newsletter ecosystem that celebrates our current employees, boosts retention, and deepens our team spirit. You won't be doing this alone. You will have a dedicated graphic design and animation team at your disposal. We need a visionary who can lead these creative resources, harness the power of AI, and keep MedElite at the forefront of digital trends. Primary Responsibilities: External Content & Talent Acquisition (70%) Your goal: Drive impressions, grow our follower base, and create an irresistible employer brand that makes clinicians want to work at MedElite. • Own the Social Ecosystem: Manage and execute the day-to-day content strategy across Instagram, TikTok, LinkedIn, and Facebook., • Master & Capitalize on Trends: You are our eyes and ears on the digital ground. Identify and execute on emerging social media trends, viral audio, and cultural moments to maximize our reach and keep MedElite's brand fresh and relevant., • Direct the Creative Vision: You will act as the creative director for your content, briefing and leading our dedicated graphic design and animation teams to produce high-quality, thumb-stopping visuals that align with your strategy., • Recruitment-Driven Campaigns: Partner closely with the Talent Acquisition team to understand hiring needs. Translate those needs into creative, bold social campaigns that highlight MedElite's unique selling points (e.g., no weekends, great work-life balance, clinical autonomy)., • SEO & Discoverability: Apply fundamental Search Engine Optimization (SEO) principles to our external blog and web content, ensuring that when top-tier clinicians search for career opportunities in the NY area, MedElite is the first name they see., • Internal Storytelling: Write compelling, interview-based long-form content (like our "Care Coordinator Spotlights") that highlights the humans behind the medical charts., • Own the Internal Newsletter & Blog: Develop the editorial calendar for our company intranet and email newsletters. Ensure consistent, high-quality distribution of company wins, clinical updates, and cultural milestones., • Employee Engagement: Work alongside HR and Leadership to develop internal content campaigns that boost morale, encourage retention, and build a cohesive culture across our nationwide network of providers., • Clinical Compliance & Accuracy: Because we operate in a highly regulated industry, you will collaborate with Subject Matter Experts (SMEs) and clinical leadership to ensure all content—from a TikTok video to an internal newsletter—is medically accurate and fully HIPAA-compliant.What You Bring to the Table, • Experience: 3+ years of experience in content marketing, social media management, or employer branding. (Healthcare or recruitment marketing experience is a massive plus, but not strictly required)., • Exceptional Writing & AI Fluency: You are a chameleon who can write a punchy 15-word TikTok caption and a thoughtful 800-word interview article. Furthermore, you know how to leverage AI tools to brainstorm, scale copywriting, and optimize workflows without losing the authentic, human voice of our brand., • Creative Leadership: You have experience (or a strong aptitude for) writing clear creative briefs, providing constructive feedback, and successfully guiding graphic designers and animators to execute your vision. Competitive Compensation per annum: $85,000 - $100,000 base salary, depending on experience Comprehensive Benefits: Health, Dental, and Vision insurance Future Security: 401(k) with company-sponsored Life Insurance Work-Life Balance: Generous Paid Time Off (PTO) and Commuter Benefits Growth & Autonomy: We are a fast-growing company. You will have the resources of a creative team and the autonomy to build this content program from the ground up, shaping your own career trajectory.

Job Description Lead the Future of Diagnostics with an exceptional clinical healthcare team located in East Harlem supporting a public health system! Title: Deputy Administrator (Level VI) ???? Department: Pathology Location: Metropolitan (East Harlem, NY) Reporting To: Administrative Director of Lab Services Salary Range: $110,000 – $135,000+ (Commensurate with experience) Summary: Are you ready for the "Executive Track"? Metropolitan is seeking a Level VI Deputy Administrator to join our core leadership team. Reporting directly to the Administrative Director, you will oversee total Lab Operations and our Performance Improvement Program. If you have 5+ years of experience and are ready to move from management into true hospital administration, this is your platform. Why You’ll Love This Role: • Seat at the Table: You aren't just a manager; you are part of the Leadership Suite. Work alongside the Medical and Administrative Directors to shape the laboratory's strategic vision., • Elite Professional Development: You will be enrolled in the NYC Health + Hospitals’ Supervisor Development Program within your first 90 days—a gold-standard credential for healthcare executives., • Command the Tech Stack: Lead a department utilizing Cerner, EPIC, Wellsky, and Immunolink. You’ll have the tools you need to drive efficiency and clinical excellence., • Mission of Impact: Directly influence the "Culture of Safety" for the East Harlem community. Your oversight ensures patient-centered, cost-effective quality care across the entire continuum. What You’ll Do: • Operational Oversight: Provide on-site leadership across all laboratory areas, ensuring we exceed NYS CLEP, CAP, and TJC standards., • Strategic Quality: Lead the Quality Management System and Performance Improvement Program. You are the architect of our "Zero-Error" goal., • Technical Authority: Review and interpret safety data, creating the protocols that keep our staff and patients safe., • Mentorship: Influence the growth of our Level V Supervisors and testing personnel, building a legacy of excellence. What You Bring: • The License: Valid NYSED Clinical Laboratory Technologist License (Mandatory)., • The Tenure: At least 5 years of lab experience, with 2+ years specifically overseeing operations and safety programs in a hospital setting., • The Education: Bachelor’s degree in Clinical Lab Technology, Biology, Chemistry, or Physics., • The Mindset: A "Systems Thinker" who understands ISO standards, GLP, and the nuances of complex lab workflows. Ready to step into the Boardroom? Join a team where your technical background meets your executive potential. Apply Today!

Job Description Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees? Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals. Our customers are our greatest asset. Syndio partners with many of the world's most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes. Join us in our mission to help companies make smarter pay decisions they can trust! About the role Syndio is transforming how companies understand and act on workplace equity — and as we launch new daily-use products into the market, the way we support customers needs to transform too. We're looking for a Senior Manager to define and own the vision for what customer support looks like in an agentic future: a lean, AI-native function that scales with product growth, stays close to customers, and serves as a high-signal feedback loop between users and engineering. This is a rolling the sleeves builder role. You'll inherit a technically sharp, high-trust team and a clear mandate: architect a support function where intelligent AI agents handle the majority of interactions autonomously, human effort is reserved for what requires genuine judgment, and the gap between incoming ticket volume and resolved ticket volume is continuously closing — without proportional headcount growth. You'll need to be as comfortable designing a multi-agent orchestration system as you are coaching a team member through a difficult customer conversation. The right person for this role sees agentic AI not as a tool to bolt onto existing processes, but as the foundation to build from. What you'll own Vision and strategy for agentic support. You'll define what the support function needs to look like as AI capabilities evolve — setting the architecture for how customer-facing agents, orchestration layers, and human escalation paths fit together. This isn't a roadmap you inherit; it's one you build and continuously refine as the technology and the product surface area change. Customer-facing agent design and operations. You'll own the build-out of an AI-native support layer — designing the agents customers interact with, the knowledge bases that power them, the escalation logic that routes edge cases to humans, and the quality standards that govern all of it. You're not enabling a tool; you're designing a system. Analytical rigor and business decision support. You'll own the metrics that matter: ticket inflow rates, autonomous resolution rates, escalation patterns, time-to-resolution, and the gap between incoming and resolved volume. You'll use this data to make and support business decisions — including when to deploy additional agent capacity, when to invest in knowledge base coverage, and where human support is still the right answer. Team leadership and development. You'll manage, coach, and grow a team that operates at the intersection of technical investigation, customer empathy, and engineering partnership. You'll own performance development, create clarity on roles and expectations, and build a culture where people do their best work. Agentic bug triage and resolution. You'll formalize how AI agents are used in the bug investigation and resolution workflow — defining which categories of issues are in scope for agent-assisted diagnosis, establishing human review gates, and working with engineering to make the workflow fast and safe. Cross-functional partnership. Support sits at the center of the product feedback loop. You'll maintain strong working relationships with Engineering, Customer Success, and Product — ensuring that patterns in support data flow into sprint planning and that escalations move quickly when they need to. Scaling for product growth. With multiple products launching in 2026, you'll own the readiness plan — ensuring agents, processes, and the team are prepared for a significant increase in ticket volume from daily-use products with larger, more diverse user bases. What we're looking for A vision for the agentic future of support. You have a clear, informed point of view on where AI-native support is heading — and the experience to back it up. You've thought deeply about multi-agent systems, orchestration, customer-facing agents, and where the human layer belongs in all of it. Technical fluency. You don't need to be an engineer, but you need to be credible in technical conversations. You're comfortable reading logs, understanding how a web application works end to end, and forming a clear hypothesis about what's broken and why. Experience with observability tooling, agent orchestration platforms, or workflow systems is a strong plus. AI and automation depth. You've built or operated AI-assisted support workflows with real production usage. You think natively about leverage points — where agents compound, where they break down, and how to design for both. Analytical capability. You're fluent in support metrics and know how to build the instrumentation to track what matters. You can look at inflow vs. resolution trends and translate them into business recommendations with confidence. Customer empathy and communication. You understand that every ticket represents a real person with a real problem. You set the standard for how your team and your agents communicate with customers — clearly, honestly, and with genuine care for their experience. Operational rigor. You know how to design a workflow, measure what matters, and iterate. You've built support processes that scale — not just documented the ones that exist. People leadership. You've managed high-performing teams and know how to develop ICs who are already excellent. You give feedback directly and create an environment where people grow. Experience • 8+ years in technical support, engineering operations, or a related function, • 2+ years managing people, • Demonstrated experience building or scaling support operations at a SaaS company, • Hands-on experience designing or operating AI-assisted support workflows, customer-facing agents, or multi-agent orchestration systems, • Hands-on experience with Zendesk or a comparable enterprise support platform at an operational or administrative level, • 💰 Competitive Compensation. For this role our base salary is targeted at $158-185k USD., • Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location., • 🏆 Syndio Equity. So you can share in Syndio's success., • 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, parental leave, and voting leave., • 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents., • 🏥 Life Insurance & Disability. Syndio covers the full premium., • 🏦 401(k). To help you save for your future, • Recruiter Screen - 25min, • Hiring Manager - 30min, • Loop - Three 30-45 min video calls with departmental peers and cross-functional team members - 2hrs max Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.

Job DescriptionSamba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant. We're looking for a Conversational Marketing Specialist to join our Growth Marketing team and own the 1:1 channels that turn high-intent accounts into qualified pipeline. This role sits at the intersection of marketing and sales development and is built for someone hungry to build the future of this discipline with AI. You'll design, launch, and optimize conversational campaigns across web chat, email, and SMS while partnering directly with sellers to move deals forward and ensure their book of business is covered in your campaigns. You're equal parts campaign builder, copywriter, and automation architect — and you're already using AI to build automations and interesting marketing campaigns.WHAT YOU'LL DO • Design and manage multi-channel conversational campaigns — web chat (live + automated flows), 1:1 email, SMS, and targeted phone outreach — that generate and accelerate pipeline from qualified lead through qualified opportunity., • Own the web chat channel end to end: build automated chat flows for the broader audience and manage a live chat experience visible only to high-value B2B visitors, routing conversations to sellers at the right moment., • Send targeted 1:1 emails and outreach on behalf of sellers from Gong Engage, following up with leads and proactively mining the database for accounts to nurture, re-engage, and push to conversation., • Partner with marketing ops to turn your best-performing campaigns into scalable automations — you design the workflow, write the copy, define the triggers and branching logic, and hand off a campaign-ready spec., • Build and refine persona-specific messaging across Samba TV's key buyer segments — you'll learn multiple personas deeply and adapt tone, positioning, and value props for each., • Manage and optimize HubSpot and Salesforce workflows for lead tracking, nurture sequencing, and performance measurement — maintaining clean data and tight process as you scale., • Comb the funnel for gaps: identify where leads stall, what data we are missing, or where messaging falls flat, where a new channel or tool could unlock conversion — then you'll build the fix., • Track your numbers obsessively. Own MQL → SQL → opportunity → pipeline → revenue metrics and report on campaign performance weekly, iterating based on what the performance data tells you to do., • Have 2–5 years of experience in B2B demand gen, marketing campaigns, BDR/SDR, or conversational marketing — you understand the full funnel and can operate across it., • Are fluent in HubSpot and Salesforce, comfortable in tools like Gong Engage, 6sense, Drift/Qualified, and modern martech — and can learn new platforms fast., • Have hands-on experience designing campaigns with automation logic: triggers, branching, enrollment criteria, suppression lists — you think in workflows, not just copy., • Write sharp, on-brand 1:1 communications — emails, chat scripts, call talk tracks — that sound human, land with the right persona, and drive action., • Understand ABM principles and can execute account-based plays that coordinate across channels and align with sales priorities., • Have demonstrated experience interpreting marketing and sales data to steer outreach strategy, optimize campaigns, and report results to stakeholders., • Are AI-native. You use Claude, Cowork, or comparable AI tools daily across your workflows — outreach drafting, lead research, campaign design, reporting, personalization. This is a requirement, not a nice-to-have., • Can navigate complex B2B sales cycles, technical products, and large organizations — driving work forward with imperfect information., • Are a cross-functional operator who builds strong working relationships with sales, marketing ops, design, and product teams., • Have a high bar for quality but know how to balance polish with velocity to hit your numbers., • Strong MQL → SQL → opportunity conversion rates driven by your conversational campaigns., • Measurable pipeline contribution tied directly to your channels — web chat, 1:1 email, SMS, and seller-assisted outreach., • A library of automated campaign workflows handed off to ops and running with quality at scale., • Deep persona fluency that shows up in messaging quality and conversion rates.

Job DescriptionCompany Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Description We are seeking a high-grit, hands-on Mid-Market Sales Manager to lead, coach, and scale a New York-based team of three (and growing). This is a "Player-Coach" role designed for someone who thrives in ambiguity and is excited to move the segment from a reactive, inbound-heavy model to a proactive, outbound powerhouse. You will report directly to the VP of Sales and act as a strategic architect, assessing current skill sets, streamlining the sales process, and driving the "ring the bell" culture required for high-velocity success. Key Responsibilities * Hands-on Coaching & Mentorship: Actively join calls and review proposals to elevate a junior team. You must lead by example, demonstrating what "great" looks like in every stage of the funnel. * Builder & Architect: Assess the current team structure and go-to-market strategy. You will identify gaps in coverage (e.g., prospecting vs. account management) and suggest/implement a more effective territory model. * High-Velocity Sales Rigor: Drive a "speed to lead" culture where the team is aiming for multiple closed deals per week. You will instill the discipline needed to build and maintain a full, healthy funnel. * Strategic Outbound Execution: Shift the team from relying on inbound leads to a proactive "hunting" mindset, leveraging tools like Sales Navigator, ZoomInfo, and SalesLoft to open new doors. * Self-Sufficient Problem Solving: Because the Mid-Market team operates with leaner support than Enterprise, you must be a "self-learner" who can master Nielsen’s data and products independently and train the team to do the same. • Cross-Functional Collaboration: Partner with Marketing to drive demand and with Product/IT to ensure the Mid-Market voice is heard in the product roadmap.Qualifications 5+ years of professional sales experience with at least 1-2 years in a leadership or "Lead" role. Direct experience in Mid-Market or Commercial segments is highly preferred. * Strong background in AdTech, MarTech, or Data/Audience Measurement. Knowledge of the media landscape and how data drives marketing ROI is a massive plus. * Tech Stack Mastery: Advanced proficiency in Salesforce, Sales Navigator, and SalesLoft/Outreach. You should be comfortable using AI tools to optimize your team's workflow and productivity. * The "Non-Negotiables": Extreme grit, coachability, and the ability to persevere through the "messy" stages of building a team. You must be a "player" who isn't afraid to get in the trenches. * Location: Must be based in the New York City office (Hybrid: 2-3 days per week). * Bachelor’s degree required. #LI-AW1 Additional Information Enabling your best to power a better media future. Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility. Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Job DescriptionWho We AreQvest US is the global leader in technology and business consulting for the Media & Entertainment and Consumer Packaged Goods & Retail industries. We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast transformation, Salesforce and applied AI, our exceptionally talented teams partner with Fortune 1,000 companies to revolutionize markets and set new industry standards. Who We're SeekingQvest US is seeking an experienced Management Consultant to join our growing Digital Media Supply Chain (DMSC) practice. In this role, you will lead projects that optimize and automate the Digital Media Supply Chain ecosystem for our clients. We define Digital Media Supply Chain as the connected systems and processes from initial content capture/creation through Direct to Consumer services and sites. In many cases the Digital Media Supply Chain will have the combination of the following solution stacks: -Enterprise / MarTech - ERP, CRM, DMP, PIM/PLM, Packaging Management-Asset management - Enterprise DAM, Work In Progress DAM, MAM, Review and Approval-Metadata - MDM, Rights, Project & Campaign Management, User and Consumer Profiles-Automated Content Processing and Protection - Transcode, DRM, Fingerprinting, Watermarking, Encryption-Analytics - Data Lake, Analytics, Reporting/Visualization, Trends/Predictions, Machine Learning-Digital Publishing - CMS, eCommerce, Omni Channel, Streaming Services-Workflow Orchestration-Infrastructure and Infrastructure Services - Cloud, On Premise, and Hybrid-User Experiences - UX/Portals to meet customer needs across and integrated supply chain We are looking for an industrious technologist that can help define and implement all or portions of the DMSC ecosystem. This individual will need to both contribute directly to projects/deliverables and lead/motivate teams and digital transformation initiatives. Qvest US has focused DMSC projects on long form video (e.g. Theatrical, episodic) and enterprise marketing.What you'll do • Lead several types of business and technology consulting project teams through all core project phases, including project setup, requirements gathering, design/architecture, development, testing and deployment., • Lead the technical portion of project teams consisting of Qvest US team members and client resources. This role will require you to work with resources from Qvest's consulting and Innovation Development Center (IDC) practices., • For Digital Media Supply Chain projects, manage the full implementation lifecycle for multiple components of the Digital Media Supply Chain ecosystem., • Facilitate workshops, provide status updates, and lead meetings across the executive levels of client organizations., • Maintain strong client relationships while identifying opportunities beyond your current engagement., • Proactively identify risks and issues, and provide mitigation strategies., • Contribute to internal growth initiatives including mentorship, recruitment, strategy and/or methodology enhancement.What you'll bring, • 5 - 8 years consulting experience with a consulting firm with system integration experience, • 5 years of work experience implementing/managing DMSC or other digital media delivery solutions including managing the full implementation lifecycle for delivery of systems solutions (analysis, design, develop, test, deploy, support), • At least 2 Digital Media Supply Chain (DMSC) implementations and at least 1 successful DMSC implementation serving as Tech Lead/Architect, • Experience in developing DMSC and Digital Media Supply architectures from both an infrastructure and software perspective, • Experience in architecting storage and network solutions to be able to support large file distribution, • History of successful upward management and communication to leadership, • Ability to collaborate with subject matter experts, cross-functional resources and business stakeholders to understand and document business requirements, • Ability to plan, prioritize and manage delivery of custom development projects based on business requirements, • Experience with localization use cases, • Knowledge with numerous file formats and codecs with a focus on video, • Must have experience with agile/SCRUM development methodologies, • Must have experience with software development life-cycle principles, • Strong analytical skills, • Bachelor's degree in engineering, information systems, computer science, business administration, or other related fields, • History of success throughout academic and business career, • Exceptional communication skillsPreferred Experience, • Exposure to Media and Entertainment Industry a plus, • Experience with leading vendors across Cloud, DAM/MAM, Content Management, Workflow, Distribution and AnalyticsTravel RequirementsEmployees are responsible for traveling to and from client sites as required by their project or assignment, regardless of location. Travel may include sites outside the employee’s primary office location, state, or region. Remote & Hybrid WorkWhile remote or hybrid work may be permitted for certain projects, client needs take precedence. Employees are expected to report onsite at the client location when required by the project scope, client request, or management directive. Life at QvestWe were founded on a culture of collaboration and inclusiveness, and this permeates each of our initiatives, both client-facing and internal. We offer a wide selection of benefits including medical, dental & vision, 401k matching and flexible vacation; we sponsor training to advance our teams’ skill sets and we prioritize our employees’ professional growth paths. Qvest US is currently 300+ people strong and we’ve been recognized as a “Best Place to Work,” a “Great Place to Work,” “Fastest Growing,” and “A Jewel." Equal Employment OpportunityQvest is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Qvest applies this stance to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including internships, at all levels of employment.

Job DescriptionCompany Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description We are seeking a versatile, highly skilled, and leadership-oriented Real Time Graphic Artist Manager, Sports with significant experience in Sports and Entertainment to join our team. This hybrid "player-coach" role combines the creative mastery of a 3D Generalist and the technical precision of a Vizrt and Unreal Engine Technical Artist with the ability to lead and inspire a team of creators. You will be responsible for the end-to-end creation of high-fidelity visual assets, their implementation into real-time environments, and the management of the artists executing these projects. The ideal candidate possesses an eye for visual storytelling, the technical depth to optimize complex scenes for live production, and the leadership acumen to manage team capacity and professional growth. Key Responsibilities Team Leadership & Strategy • Team Management: Lead and mentor a team of real-time artists. Conduct regular 1-on-1s, performance reviews, and career development planning., • Resource Allocation & Capacity: Work closely with our real-time graphics producers to task assignments using project management tools (e.g., Airtable/Jira)., • Creative Direction & Quality Control: Provide actionable feedback and art direction to ensure all output meets high visual standards. Facilitate adherence to established "best practice" standards for the team regarding real-time constraints., • Recruitment & Onboarding: Collaborate with Versant's leadership and recruitment teams to assist with technical interviews with new talent. Assist with onboarding and training of new team members., • High-Fidelity Modeling: Design and build complex 3D models (environments, props, and architectural elements) with a focus on both aesthetic excellence and real-time efficiency., • Texturing & Shading: Develop sophisticated PBR materials and textures utilizing the Adobe Substance Suite and custom shader development within Unreal Engine and Vizrt., • Lighting & Composition: Create cinematic lighting setups for real-time environments, managing both baked and dynamic lighting solutions to achieve high-end visual impact., • Vizrt and Unreal Engine Integration: Serve as the primary architect for real-time scenes, ensuring all assets are correctly imported, rigged, and optimized within the engine., • Blueprinting & Scripting: Build interactive logic and procedural systems using Vizrt scripts and Unreal Engine Blueprints to support live data integration and real-time graphics triggers., • Optimization & Profiling: Conduct rigorous performance profiling to ensure consistent frame rates (60fps+) for live broadcast and large-scale video wall playback., • Pipeline Development: Establish and maintain robust workflows between DCC tools (Maya/C4D/Blender) and real-time engines to streamline production., • R&D: Stay at the forefront of real-time technology, exploring new features (Lumen, Nanite, PCG) to enhance our production capabilities.Qualifications, • Experience: 8+ years of experience in 3D and real-time production, with at least 4 years focused on the sports and entertainment markets., • Leadership: 1+ years of experience in a lead, supervisory, or mentorship role within a creative studio or production environment., • Real-Time: Vizrt, Unreal Engine., • DCC: Photoshop, After Effects, Maya, 3Ds Max, Cinema 4D, related design tools., • Texturing: Substance Painter/Designer and Adobe Creative Suite., • Scripting: Advanced scripting knowledge within the Vizrt ecosystem (VB Script, HTML5, JavaScript, TypeScript)., • Rendering: Deep understanding of real-time rendering pipelines and GPU optimization., • Templating: VB Script, HTML5, Java Script, Type Script., • Visual Excellence: A strong portfolio demonstrating a mastery of real-time graphics skills, including self-serve graphics, interactivity, and hyper photorealistic compositions., • Problem Solving: Exceptional ability to troubleshoot technical hurdles under the pressure of live production timelines., • Communication: Ability to explain complex technical concepts to non-technical stakeholders and provide constructive, creative critiques to direct reports., • Experience with other real-time broadcast tools (e.g., Ross Xpression, Pixotope, or Zero Density)., • Knowledge of Python or C++ for engine-side customization., • Experience with version control systems (Perforce, Git)., • Understanding of large-scale display technologies (LED Video Walls, Projection Mapping). This role is Bonus eligible. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. For LA County and City Residents Only: VERSANT Media will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

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