Warehouse Clerk 2
2 days ago
Buffalo
Job Description As a Warehouse Clerk, one will be responsible for items related to managing the Warehouse dock and checking in drivers. This includes order/load verification, keeping track of open/full doors, assigning doors, contacting drivers, printing BOL’s and packing slips, communicating with CSRs, answering phone calls, responding to email, and other assignments as requested. Duties and responsibilities • Provide exceptional customer service, • Manage and check-in drivers efficiently and effectively, • Maintain necessary records and track items such as inbounds, BOLs, packing slips, schedules and orders, • Perform data entry as needed, • Daily communication via telephone calls and emails to internal departments, • Prioritize and multi-task client requests on a daily basis, • Obtain and evaluate all relevant information to handle inquiries and complaints, • Respond in a prompt and courteous manner to client requests, • High School Diploma or GED, • Customer service experience, • Excellent verbal and written communication skills, • Ability to multi-task, • Problem analysis and problem-solving, • Attention to detail and accuracy, • Initiative, • Basic PC skills and MS Office Suite (Excel, Word, Outlook), • Ability to work in fast-paced environment M-F 3pm-11pm