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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 10 días
    $17–$25 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a friendly, reliable, and customer-focused individual to join our vibrant team. If you enjoy helping people and thrive in a fast-paced retail environment, we’d love to hear from you! The associate ensures accurate, compliant billing and record-keeping while supporting the organization's operational workflow. Responsibilities and Duties: • Verify private insurance, Medicare, and Medicaid coverage, ensuring compliance with billing requirements., • Process patient intake forms and required documentation for product or service delivery., • Maintain complete and accurate patient records for billing and reimbursement purposes., • Prepare invoices, route delivery documentation, and monthly financial/operationalreports., • Process and track reimbursement claims (manual or electronic) in accordance with company policy., • Maintain rental files, including Medicaid coverage verification and monthly follow-up on pending patients., • Input and manage data across multiple systems; generate orders, invoices, statements, and reports., • Communicate with physicians’ offices and referral sources to obtain authorizations, prescriptions, and supporting documentation., • Identify and escalate issues that could affect timely or accurate reimbursement to the Operations Director., • Assist with driver route planning and back-office support for daily deliveries., • Participate in in-service trainings and compliance meetings to remain current on regulations.• Perform additional administrative duties as assigned. Qualifications: • Education: High school diploma or equivalent., • Prior experience in medical billing, insurance processing, or healthcare administration preferred., • Proficient in data entry and computer systems; detail-oriented with strong organizational skills., • Strong written and verbal communication skills for coordination with internal teams and referral sources., • Ability to remain seated and perform computer-based tasks for extended periods., • Ability to lift up to 15 lbs. occasionally for filing or record management., • Ongoing training in HIPAA, infection control, Medicare billing compliance, fraud prevention, and documentation standards., • Satisfactory completion of annual performance evaluations and compliance updates.

    Sin experiencia
    Inscripción fácil
  • EXPORT CUSTOMER SERVICE
    EXPORT CUSTOMER SERVICE
    hace 11 días
    $20–$26 por hora
    Jornada completa
    Linden

    The Export Coordinator is responsible for coordinating between customers, CODA warehouse and dispatch personnel to ensure efficient and accurate operational service. This role also involves supporting driver activity and delivery coordination, ensuring timely pickups and deliveries. The ideal candidate will have strong organizational and record-keeping skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced logistics environment. The goal is to ensure smooth operations across all export functions while maintaining a high level of service. Roles and Responsibilities Position responsibilities include, but are not limited to: Perform administrative duties and data entry when receiving export cargo Maintain and update customer inventory records Build and maintain strong relationships with clients Maintain standard operating procedures and customer profiles, including key contacts, special requirements, contract rates, and preferred routing/services/carriers Coordinate and communicate with drivers regarding deliveries, pickups, and scheduling to ensure timely and accurate service Work closely with dispatch and warehouse teams to support daily delivery operations Track freight and monitor shipment status to ensure timely departures and deliveries Process data through company systems and submit shipping information to clients Confirm weekly inventory reports for each client Handle billing for all transactions Respond promptly to customer inquiries related to tracking, tracing, and service issues Identify and report operational problems, discrepancies, or disputes to supervisors Ensure hazardous material shipments are processed in compliance with DOT and OSHA regulations Provide excellent customer service throughout the export process, including timely communication and issue resolution Perform other duties as assigned Qualifications and Education Requirements High School diploma or GED required Bachelor’s Degree preferred but not required Minimum of 2+ years of experience in an office environment 2+ years of experience in an export role 2+ years of experience in the logistics or shipping industry Knowledge of global supply chain processes is a plus Freight Forwarding and/or NVOCC experience strongly preferred Preferred Skills Strong communication and customer service skills Ability to work independently and as part of a team Ability to work under pressure and meet deadlines Strong organizational and multitasking abilities High attention to detail Proactive and forward-thinking mindset Benefits Competitive salary based on experience Health, dental, and vision insurance Paid Time Off 401(k) retirement plan

    Inscripción fácil
  • Customer Support & Administrative Support Specialist
    Customer Support & Administrative Support Specialist
    hace 12 días
    $23–$25 por hora
    Jornada completa
    Manhattan, New York

    Starting Pay: $23.00/Hour (after completing training) Paid Training: $20.00/Hour (for the first 30 days) Occasional Commissions: $50-100/Per Deal *ABOUT THE OPPORTUNITY* We are a nationwide automobile dealership and auto-transportation organization headquartered at The Trump Building, 40 Wall Street, Manhattan, directly owning and controlling 60+ automotive dealership and transportation businesses across the United States. We are seeking a dependable, organized, detail-oriented Administrative Support Specialist to assist with motor vehicle titles, dealership documentation, customer communications, recordkeeping, and daily office operations. This is an opportunity to work directly with senior management, learn multiple business functions, assume meaningful responsibilities, and potentially advance into supervisory or management positions. Prior Motor Vehicle Title Clerk or Dealership Back-end Experience Is Preferred. We provide structured, hands-on training in our company systems, procedures, and administrative operations. *COMPENSATION & SCHEDULE* • First 30 Days: Paid introductory training at $20.00/hour., • After Training: $23.00/hour upon successful completion of the training period., • Long-Term Growth: Potential increases to $25–$30/hour after approximately 1 year, depending on performance, proficiency, responsibilities, and management approval., • Schedule: Full-time. The office operates Monday–Friday; some Saturday work may be scheduled based on business needs. No Sunday work., • Work Location: In person at 40 Wall Street, Manhattan, NYC., • Additional Perks: Potential transportation/commuting assistance, company vehicle privileges, and other benefits subject to eligibility and company approval. *PRIMARY RESPONSIBILITIES* Motor Vehicle Titles & Dealership Operations • Process and track motor vehicle titles, registration-related paperwork, and dealership documents., • Review transactions for completeness, accuracy, and missing information., • Coordinate paperwork with dealerships, transportation departments, vendors, and customers., • Maintain accurate records and follow up on pending documentation. Administrative & Executive Support • Perform data entry, filing, scanning, correspondence, and document management., • Maintain databases, spreadsheets, customer records, and internal reports., • Track assignments, deadlines, appointments, and departmental requests., • Assist executives and managers with scheduling, reports, projects, and follow-ups., • Support basic bookkeeping, invoices, and accounting-related documentation., • Coordinate information between departments to maintain efficient operations. Customer Service & Communication • Answer incoming calls professionally, screen inquiries, and direct callers appropriately., • Log, process, and follow up on customer requests., • Provide accurate information using approved company procedures., • Coordinate resolutions with the appropriate departments., • Maintain confidentiality, professionalism, and excellent customer service. *FIRST 30 DAYS — PAID TRAINING* Your first 30 days are a structured, paid training period at $20/hour, designed to develop proficiency in company procedures, documentation, communication, and administrative operations. Training includes: • Motor vehicle titles, dealership paperwork, and processing procedures., • Customer call handling, request tracking, and follow-up., • Data entry, document accuracy, filing, and recordkeeping., • Microsoft Office, databases, electronic signatures, and company software., • Scheduling, reporting, basic bookkeeping, and office workflows., • Confidentiality, professional communication, and departmental coordination. Employees must listen attentively, take detailed notes, study procedures, retain information, ask questions, accept coaching, and demonstrate measurable improvement. Responsibilities increase as management confirms readiness and proficiency. *MANDATORY KNOWLEDGE ASSESSMENTS — 70% MINIMUM* To ensure employees understand their duties, periodic quizzes, practical exercises, and performance evaluations are required during training and throughout employment. Employees must maintain a minimum 70% average across company knowledge assessments covering: • Motor vehicle titles, dealership paperwork, and processing requirements., • Administrative procedures, office workflows, and company policies., • Customer service, telephone etiquette, and request handling., • Data entry accuracy, databases, documentation, and recordkeeping., • Microsoft Office, document management, and internal software., • Scheduling, reporting, bookkeeping basics, and task prioritization., • Confidentiality, judgment, and interdepartmental coordination. Practical proficiency is equally important. Management may review completed assignments, paperwork accuracy, customer communications, timeliness, and compliance with procedures. Maintaining the 70% assessment average, making satisfactory learning progress, applying training correctly, and performing duties accurately are conditions of continued employment. Failure to meet these standards may result in termination. Training, coaching, and evaluations continue beyond the introductory period. *REQUIRED QUALIFICATIONS* • At least 18 years old with a high school diploma or equivalent., • Ability to commute reliably to 40 Wall Street, Manhattan., • Availability for full-time work, including occasional scheduled Saturdays., • Excellent organization, attention to detail, and accuracy., • Strong verbal/written communication and professional telephone manner., • Ability to prioritize tasks, multitask, and meet deadlines., • Reliability, punctuality, patience, discretion, and sound judgment., • Basic computer proficiency and willingness to learn company software., • Ability to work independently and collaboratively with management and colleagues., • Willingness to study, accept coaching, complete assessments, maintain the 70% minimum average, and demonstrate continuous improvement. *PREFERRED EXPERIENCE & SKILLS* Prior Motor Vehicle Title Clerk or Automotive Dealership Back-end Experience preferred; but not required. Additional valuable experience includes administrative assistance, dealership office operations, executive support, customer service, document processing, bookkeeping, or office coordination. Familiarity with Microsoft Outlook, Word, Excel, PowerPoint, Adobe Acrobat/PDF tools, DocuSign, cloud storage, scheduling software, and business databases is advantageous. We value organized, dependable individuals who learn quickly, communicate professionally, protect confidential information, and take ownership of their responsibilities. *CAREER DEVELOPMENT & ADVANCEMENT* This role provides direct exposure to senior executives and the operations of a nationwide automotive organization. Strong performers may assume increasing responsibility for documentation, office workflows, reporting, employee training, departmental coordination, and administrative oversight. Potential Advancement: Senior Administrative Specialist, Executive Assistant, Administrative Coordinator, Office Supervisor, Office Manager, Operations Coordinator, or Departmental Management. Promotions and compensation increases depend on demonstrated proficiency, sustained performance, business needs, and management approval. *HOW TO APPLY* A brief introduction describing your relevant experience, organizational strengths, computer skills, and interest in long-term career development is encouraged. Before Applying: Please consider the mandatory Manhattan office attendance, potential Saturday scheduling, initial 30-day paid training at $20/hour, subsequent $23/hour rate, ongoing evaluations, and required 70% minimum knowledge-assessment average. We seek dependable professionals committed to accuracy, accountability, continuous learning, and long-term growth. Job Type: Full-Time, In Person Location: The Trump Building, 40 Wall Street, Manhattan, NYC Training Pay: $20.00/Hour — First 30 Days Regular Pay: $23.00/Hour After Training Occasional Commissions: $50-100/Per Deal Schedule: Monday–Friday, Occasional Saturdays, No Sundays

    Inscripción fácil
  • Salon Manager
    Salon Manager
    hace 21 días
    $23–$27 por hora
    Jornada completa
    Manhattan, New York

    We are seeking an energetic and highly organized and EXPERIENCED Salon Front Desk Coordinator to be the welcoming face of our salon. In this vital role, you will manage daily front desk operations, ensuring a smooth and efficient experience for clients and staff alike. Your positive attitude, excellent communication skills, and ability to handle multiple tasks will help create a warm, professional environment that keeps clients coming back. This paid position offers an exciting opportunity to be the first point of contact in a vibrant salon setting, supporting both customer satisfaction and operational excellence. Responsibilities • Greet clients warmly upon arrival and assist with check-in procedures, • Answer multi-line phone systems promptly using proper phone etiquette, • Schedule appointments accurately using salon management software or Microsoft Office tools, • Manage client communications, including confirming appointments and responding to inquiries, • Handle administrative tasks such as data entry, proofing documents, and maintaining client records, • Support office management by organizing supplies, maintaining cleanliness, and ensuring the front desk area is welcoming, • Assist with clerical duties including typing, proofreading, and managing correspondence, • Provide exceptional customer service by addressing client needs efficiently and professionally, • Coordinate with stylists and staff to ensure smooth daily operations and timely service delivery Experience • Previous office or front desk experience in a salon is preferred, • Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and basic office management and salon software, • Excellent organizational skills with the ability to multitask effectively in a fast-paced setting, • Demonstrated experience in phone answering, multi-line phone systems, and phone reception best practices, • Bilingual abilities are a plus to serve diverse clientele better, • Clerical experience including typing, proofreading, and handling administrative support tasks, • Proven ability to communicate clearly with clients and team members while maintaining professionalism at all times, • Strong time management skills with the capacity to prioritize tasks efficiently, • Personal assistant or salon support experience is advantageous for this role

    Inscripción fácil
  • Customer Service Representative
    Customer Service Representative
    hace 1 mes
    $18–$40 por hora
    Jornada completa
    Manhattan, New York

    Effective Coverage Inc. is an established insurance brokerage located in the heart of Manhattan Chinatown. We are dedicated to providing excellent service and tailored insurance solutions to our clients. Job Opening: Full-Time Bilingual Office Clerk / Insurance CSR We are currently seeking a highly organized, detail-oriented Office Clerk / Insurance Customer Service Representative (CSR) to join our Chinatown office. This is a fantastic, entry-level opportunity for anyone looking to build a career in a professional office environment. No prior insurance experience necessary. Key Responsibilities Serve as the first point of contact for clients, greeting them warmly and answering basic inquiries. Assist clients in both English and Chinese (Mandarin/Cantonese). Perform routine clerical and administrative tasks, including data entry, and organizing documents. Manage incoming and outgoing correspondence via phone and email (Microsoft Outlook). Carefully follow instructions and standard operating procedures to ensure client information is processed accurately. Draft and format basic documents using Microsoft Word. Support the licensed insurance brokers with daily operational tasks as needed. Qualifications & Requirements Language Skills: Fluent in reading and writing English, and fluent in speaking Chinese. (Fluency in both Mandarin and Cantonese is highly preferred). Experience: Prior office experience; no prior insurance experience is necessary. Attention to Detail: Must be highly detail-oriented and capable of following precise instructions. Technical Skills: Proficiency with regular office applications, specifically Microsoft Word and Microsoft Outlook, is preferred. Work Ethic: Reliable, punctual, and eager to learn in a fast-paced environment. What We Offer Full-time stability in a convenient Manhattan location. Complete, paid on-the-job training. A supportive, community-focused team environment. Salary is commensurate with experience Health insurance Pay: From $18.00 per hour Expected hours: 40.0 per week Benefits: Health insurance Work Location: In person

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