Supplier Resolution Support Analyst
4 days ago
Seattle
Job DescriptionProfessional Summary The Supplier Resolution Support Analyst plays a critical role in resolving supplier payment challenges while identifying root causes and driving sustainable process improvements. This position serves as a central coordinator between Procurement, Accounts Payable, Business Owners, and external Suppliers to resolve aging, blocked, and high‑priority invoices. The role does not perform Accounts Payable processing but ensures AP teams have accurate and complete information to release payments. With a strong focus on root‑cause analysis, trend identification, and execution, this role delivers immediate business impact by improving supplier relationships and strengthening enterprise‑level payment and supply chain processes. Key Responsibilities • Act as the primary point of coordination between Procurement, Accounts Payable, Business Owners, and Suppliers to resolve blocked, aging, and late invoices., • Investigate supplier payment issues to identify underlying root causes rather than resolving issues in isolation., • Analyze common payment blockers, including missing invoices, broken three‑way matches, receiving discrepancies, and pricing mismatches., • Ensure Accounts Payable teams have the correct documentation, data, and context required to release payments., • Communicate effectively with managers, directors, and external suppliers regarding payment status, issues, and resolution plans., • Identify trends and recurring issues across suppliers, systems, and processes, and recommend corrective actions to prevent future payment delays., • Track high‑priority and escalated supplier issues to completion, ensuring timely follow‑through and resolution., • Partner with cross‑functional stakeholders to recommend process improvements that address systemic gaps., • Support business continuity by helping ensure suppliers are paid on time, reducing operational risk across fuel, maintenance, Tech Ops, and professional services., • Operate effectively in a fast‑paced, issue‑driven environment with frequent stakeholder interaction.Qualifications, • Proven experience resolving blocked, aging, or late invoices in a cross‑functional environment., • Strong understanding of Accounts Payable payment blockers, including invoice, receiving, and pricing issues., • Demonstrated ability to perform root‑cause analysis and identify patterns and trends across issues., • Experience acting as a central coordinator between Procurement, AP, Business Owners, and Suppliers., • Strong stakeholder communication skills, including interaction with managers, directors, and external suppliers., • High level of execution, ownership, and follow‑through on complex issues., • Ability to influence process improvements without direct authority., • Experience with Oracle PeopleSoft, TrAX Inventory System, or airline industry environments preferred., • Proficiency with Excel and Microsoft 365 tools preferred.Work Environment, • Primarily on‑site in SeaTac, WA. classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: • Medical, dental & vision, • 401(k)/Roth, • Insurance (Basic/Supplemental Life & AD&D), • Short and long-term disability, • Health and Dependent Care Spending Accounts (HAS & DCFSA), • Transportation benefits, • Employee Assistance Program Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.