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  • Director, Compliance
    Director, Compliance
    hace 3 horas
    $150000–$200000 anual
    Jornada completa
    El Segundo

    Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, automotive, fine art, and film? Want the chance to collaborate with some of the biggest names in entertainment, media and luxury? Look no further! We’re looking for talented and passionate individuals like you to join our logistics team. The Rock-It Company provides mission-critical specialty logistics for complex, time-critical operations around the world. Built on a 48-year legacy, The Rock-It Company brings together specialized expertise across concert touring, major sporting events, broadcast, film and television, experiential activations, workforce infrastructure and rapid response, as well as the transport and protection of fine art, rare automobiles and other irreplaceable assets. With a network spanning more than 160 countries, The Rock-It Company provides the expertise and global execution required when there is little margin for error. We are seeking a Director, Compliance to lead the U.S.-based Compliance team and to design and architect the U.S. compliance foundation for The Rock-It Company’s global operations. This position initially will report directly to the Chief Legal Officer and will be responsible for supporting the U.S. operations across all of The Rock-It Company’s businesses. Location: The Rock-It Company’s Los Angeles, California (El Segundo) office. This role requires an in-office presence of five days per week on average. Travel will be required as necessary – for example, conducting training at other company locations throughout the U.S. Responsibilities · Create and evolve the compliance foundation for The Rock-It Company’s U.S. operations in a way that embraces technology and maximizes future scalability. · Lead the U.S. Compliance team, including Compliance Analysts; work with the team to set goals and foster professional development. · Lead and manage all aspects of: o Transportation Security Administration (TSA) compliance for The Rock-It Company’s Indirect Air Cargo (IAC) entities, including: overseeing TSA inspections throughout the U.S., overseeing use and access of the Known Shipper Management System (KSMS), coordinating Security Threat Assessments (STAs), updating, implementing, and monitoring completion of TSA training, and supporting Certified Cargo Screening Facilities (CCSFs); o Customs and Trade Partnership Against Terrorism (CTPAT) compliance, including managing CTPAT portal accounts, updating annual security profiles, monitoring changes to CTPAT requirements, adding vendors to the CTPAT portal, responding to monitoring requests, and conducting CTPAT audits; o Federal Maritime Commission (FMC) compliance, including monitoring licenses and coordinating with the relevant Qualified Individuals (QI); o Dangerous Goods (DG) compliance, including ensuring all required locations have trained and certified personnel, monitoring changes to DG regulations, and ensuring DG procedures are followed; o Onboarding and maintaining customer and vendor relationships, ensuring compliance with Customs and Border Protection (CBP), sanctions, Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), and Customs and Trade Partnership Against Terrorism (CTPAT) requirements; and o Other compliance-related training and initiatives for U.S. businesses as required from time to time, including developing and deploying new training, assigning training, and monitoring training completion. · Lead U.S. compliance-related due diligence and integration activities for mergers and acquisitions. · Partner cross-functionally with internal and external stakeholders at all levels of the organization. · Assess regulatory developments and proactively identify issues and recommend improvements and risk mitigation strategies. · Handle other compliance-related matters as required from time to time. Qualifications & Requirements Experience: o A minimum of ten (10) years’ direct progressive experience in compliance, which must include compliance with TSA requirements for IACs and CCSFs o A minimum of five (5) years’ experience serving as Primary Indirect Air Carrier Security Coordinator (IACSC) o A minimum of five (5) years’ experience leading, growing, developing, and coaching teams o Experience with regulatory requirements of CBP, CTPAT, Office of Foreign Assets Control (OFAC), Bureau of Industry and Security (BIS), DOT, FMCSA, export controls, and Occupational Safety and Health Administration (OSHA) is strongly preferred o Familiarity with Foreign Trade Zone (FTZ) or bonded warehouse operations a plus · Excellent verbal and written communication skills, attention to detail, and organizational skills · Excellent judgment, discretion, and integrity · Ability to think critically to solve problems · Comfortable dealing with ambiguity and making decisions with imperfect information · Equally comfortable being an individual contributor and a collaborative team member · Ability to establish relationships across functions and key stakeholders, including senior leadership · Innovative and highly comfortable with technology, including MS Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint, Teams), PDF editing, and DocuSign; experience with AI tools a plus · Education: Bachelor’s or advanced degree is strongly preferred, but not required Don't meet every single requirement? We are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. What Rock-It Company Will Offer You: A growing logistics platform within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world’s biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world. Work with some of the most well-known and successful companies in the world. Your work will make an impact and be appreciated by others. Benefits & Perks That Rock! • Recharge & Reset: Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually. We know work-life balance is key., • Your Health, Our Priority: Comprehensive medical, dental, and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program., • Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability)., • Family Matters: Welcoming a new addition? We offer generous paid parental leave for all parents., • Perks with a Purpose: Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!, • Culture Club: We love to celebrate! Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more., • Optional Add-Ons: Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife., • Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance. Rock-It provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to legally protected characteristics under applicable federal, state, or local law pertaining to the employee’s state of employment.

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  • Store Manager - West Los Angeles
    Store Manager - West Los Angeles
    hace 7 días
    Jornada completa
    Santa Monica

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. LOCATION West Los Angeles ABOUT JOE & THE JUICE Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance. Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. JOB SUMMARY As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership • Lead, inspire, and develop team members in alignment with company virtues and operational principles, • Act as a role model of company values and foster a positive, high-performance culture, • Ensure clear communication of expectations and accountability across the team Recruitment & Talent Development • Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members, • Ensure optimal team positioning to meet operational needs, • Build and maintain a strong future talent pipeline Employee Engagement & Development • Develop and motivate team members through structured development plans and continuous feedback, • Facilitate in-store training sessions and regular team meetings, • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores Guest Experience • Champion a guest-first mindset across all store operations, • Build strong relationships within the local community in alignment with brand behavior principles, • Drive guest loyalty and satisfaction through consistent service excellence Operational Excellence & Compliance • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards, • Ensure compliance with brand standards and local regulatory requirements, • Uphold the highest operational ratings and performance standards Shift Planning & Workforce Management • Develop optimal shift plans considering seasonality, local events, and store traffic patterns, • Ensure efficient workflows aligned with company standards and budget, • Ensure working hours comply with contractual obligations, union agreements, and local labor laws Stock & Inventory Management • Take full ownership of inventory management, including stock counting and ordering, • Optimize inventory levels to minimize waste and meet defined monthly waste targets Performance & Financial Management • Drive sales growth and overall store performance, • Optimize store EBITDA and achieve defined KPI target, • Monitor financial performance and implement corrective actions where necessary Qualifications • Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results, • Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation- Starting at $85,000 plus bonuses Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Store Manager - Ghost Kitchen
    Store Manager - Ghost Kitchen
    hace 8 días
    Jornada completa
    Los Angeles

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY Position title: Store Manager - Ghost Kitchen Reports to: District Manager Location: West Adams As a Store Manager, you are responsible for the daily operation of your ghost kitchen, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your ghost kitchen and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged kitchen team, where all operational and fulfillment standards are consistently met in order to deliver best-in-class order accuracy and quality across both delivery and catering. As the business leader of your location, you will take ownership of operational performance, team development, fulfillment, inventory, labor, and financial results. Ultimately, you are accountable for meeting the cost budget, reaching the store's sales targets, and optimizing EBITDA through existing and new company initiatives, while continuously identifying opportunities to improve efficiency, throughput, order accuracy, and the overall guest experience. KEY RESPONSIBILITIES Virtue Based Leadership: • Lead, inspire, and develop team members in alignment with company virtues and operational principles, • Act as a role model of company values and foster a positive, high-performance culture, • Ensure clear communication of expectations and accountability across the team, • Create an environment of ownership, collaboration, and continuous improvement where team members understand how their performance contributes to overall store results, • Lead effectively through changing business needs, new initiatives, menu introductions, technology implementations, and evolving operational priorities Employee Engagement & Development: • Develop and motivate team members through structured development plans and continuous feedback, • Facilitate in-store training sessions and regular team meetings, • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores, • Recruit, onboard, coach, and retain a high-performing team capable of consistently executing operational standards, • Identify and develop future leaders through ongoing coaching, performance management, and succession planning, • Address performance or behavioral concerns promptly and consistently while maintaining a positive and supportive team culture Order Accuracy & Delivery Performance: • Champion an accuracy-first mindset across all kitchen operations, delivery, and catering orders, • Oversee the end-to-end execution of catering orders, ensuring accuracy, presentation, and on-time fulfillment for every event and corporate request, • Monitor third-party delivery platform performance (DoorDash, Uber Eats, Grubhub) including ratings, fulfillment times, order accuracy scores, cancellations, and guest feedback, • Drive guest satisfaction through consistent execution and fast, reliable order fulfillment across both delivery and catering channels, • Identify and resolve issues impacting delivery ratings, catering execution, or overall customer experience, • Manage the flow of digital orders from production through staging and courier/customer handoff to ensure speed, accuracy, product quality, and efficient throughput, • Identify operational bottlenecks and implement solutions that improve production flow, ticket times, order accuracy, and overall kitchen capacity, • Review guest feedback, refunds, order issues, and delivery-platform performance to identify trends and implement corrective action Operational Excellence & Compliance: • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, food safety, and workplace safety standards, • Ensure compliance with brand standards and all applicable local regulatory requirements, • Uphold the highest operational ratings and performance standards, • Maintain consistent execution of company recipes, production procedures, quality standards, portioning, packaging, and fulfillment processes, • Ensure equipment, technology, and kitchen facilities remain operational and promptly escalate maintenance or facility issues when necessary, • Successfully execute new operational initiatives, products, menu changes, systems, and processes while ensuring team readiness and compliance Shift Planning & Workforce Management: • Build and manage schedules based on forecasted sales, order volume, catering demand, and operational needs while meeting defined labor targets, • Forecast staffing needs and adjust team deployment in real time based on business volume and changing operational priorities, • Ensure appropriate staffing levels and skill deployment across production, fulfillment, catering, and other operational areas, • Monitor labor productivity and identify opportunities to improve efficiency without compromising food quality, order accuracy, safety, or the guest experience, • Maintain appropriate staffing and leadership coverage while proactively addressing attendance, scheduling, and workforce needs, • Use operational and workforce data to identify trends and make informed staffing and deployment decisions Stock & Inventory Management: • Take full ownership of inventory management, including stock counting, ordering, receiving, storage, and inventory accuracy, • Optimize inventory levels to minimize waste and meet defined monthly waste targets, • Maintain appropriate inventory levels based on sales forecasts, catering volume, menu mix, and business needs, • Monitor food cost, product usage, waste, shelf life, and inventory variances and implement corrective actions when targets are not achieved, • Ensure proper receiving, rotation, storage, labeling, and handling procedures are consistently followed, • Partner with suppliers and internal support teams to proactively resolve availability, quality, or supply-chain issues Performance & Financial Management: • Drive sales growth and overall store performance, • Optimize store EBITDA and achieve defined KPI targets, • Monitor financial performance and implement corrective actions where necessary, • Take ownership of controllable operating expenses, including labor, food cost, waste, supplies, and other store-level costs, • Analyze sales, labor, fulfillment, delivery-platform, inventory, and operational KPIs to identify trends and opportunities for improvement, • Translate performance data into clear action plans and hold the team accountable for execution  Identify opportunities to increase sales and order capacity across delivery and catering channels while maintaining operational excellence, • Partner cross-functionally with Operations, Culinary, People, Finance, Facilities, Supply Chain, and other support teams to improve store performance and successfully execute company initiatives KEY QUALIFICATIONS • Minimum 5 years of leadership experience in a comparable high-volume restaurant, food production, retail, hospitality, fulfillment, logistics, e-commerce, or other service-driven environment, with a proven track record of delivering operational and financial results, • Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential, • Demonstrated ability to manage a fast-paced, high-volume operation while balancing competing operational priorities, • Strong business acumen with experience managing labor, inventory, food cost, waste, sales, budgets, and/or P&L performance, • Ability to analyze operational and financial KPIs, identify performance trends, and translate data into actionable business decisions, • Experience with digital ordering, delivery, fulfillment, or third-party delivery platforms is strongly preferred, • Comfortable learning and utilizing POS, kitchen display systems (KDS), workforce management, inventory management, reporting, and third-party delivery technology, • Strong organizational, planning, and problem-solving skills, with the ability to remain effective and make sound decisions in a rapidly changing environment, • Ability to successfully lead operational change, including new products, technology, processes, and company initiatives, • Knowledge of food safety, sanitation, workplace safety, and applicable regulatory requirements, • Food Manager certification or ability to obtain required certification within the company-defined timeframe, • Ability to work a flexible schedule based on business needs, including early mornings, evenings, weekends, and holidays as required WHY WORK WITH US • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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