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Job DescriptionDescription: We are Hiring! Job Posting: RESIDENTIAL MANAGER Location: Rochester, NY Department: IDD Employment Type: Full time Schedule: Monday thru Friday, Days Salary: $62,353.20 General Description Oversight of everyday functioning of an Individualized Residential Alternative (IRA). Responsible for employee training and support; consumer satisfaction, regulatory compliance, fiscal responsibility, and overall program operations. The Residential Manager will monitor and supervise the Assistant Residential Manager and Direct Support Professionals assigned to the facility and engage in ongoing collaboration with resident families and other service providers. Essential Duties and Responsibilities • Oversees Residential Habilitation Services for each resident including concepts of integration, independence, individualization, and productivity., • Oversees the overall budget for residence operations and assumes fiscal accountability of all expenditures including individuals’ expenditures., • Maintains continuity of all individuals’ records including but not limited to residential habilitation, medical, behavioral, financial, fire safety, individual plans of service and protective oversight plans., • Provides assistance and support to all individuals with acquisition, retention, or improvement in skills related to fire evacuation, in accordance with the fire safety code of the residence. Maintain and update fire safety records for all individuals., • Responds with appropriate actions to crisis situations and medical emergencies., • Ensures all aspects of medication administration are done accurately and provide medication administration as needed., • Assesses all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and ensure all recommendations given by RN are properly followed and documented., • Arrange and/or provide transportation to individuals as needed and oversee record keeping of mileage and vehicle maintenance., • Supervises all staff, as assigned, including but not limited to all aspects of hiring, evaluating, and promoting ongoing staff development. Prompt recognition and feedback to staff on job performance., • Maintains work schedule of all staff, ensures adequate staff coverage, and provides emergency direct care services, if necessary. Maintains staff time-off requests, reviews and submits approval for time sheets/cards., • Promotes and encourage team building within the work site assigned., • Ensures appropriate training and submits documentation of training for records for each employee (supervised)., • Provides staff training and development through classroom and one on one teaching, acting as a role model and guiding staff on how to appropriately work with and interact with residents, other staff, families, guardians, and other service providers., • For training they provide directly, submits employee training records and/or sign in sheet(s) to QM and /or HR., • Meetings and Other Functions:, • Schedule and facilitate staff meetings., • Attend/chair as needed management meetings, ensure dissemination of all information to staff and others,, • Attend mandatory training,, • Coordinate and or attend resident related meetings (ISP, house, family, etc.) ensure all necessary follow up is completed., • Participate in special projects and committees., • Participates in external and internal audits and ensure compliance of all applicable local, state and federal regulations and agency policies., • Ensure completion/submission of all required reports as scheduled., • Routinely review all required reports, logs, mail, etc. as needed, maintaining an organized filing system., • Finance:, • Coordinate all aspects of program financial procedures including but not limited to grocery shopping, vehicle maintenance, house maintenance and repairs in accordance with DD policies and procedures., • Ensure the proper and prudent expenditures of all funds., • Oversee the facilities’ general inventory and stock items for the residence including food, household supplies and individuals’ medications. Ensures invoices are submitted to Finance Office as per policy and procedure., • Maintenance:, • Monitor the residence to ensure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion., • Oversee and approve staff mileage., • Ensure routine vehicle maintenance of agency vehicle., • Participate in "manager on-call" responsibilities on a rotating basis with other Management staff, providing 24-hour accessibility., • Comply and cooperate with internal and or outside staff during any inspection or investigation, • Maintains up to date professional knowledge through reading, workshops and conferences., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Assists with the planning and implementation of community events and cross trainings Qualifications Education: High School Diploma/ GED required. Degree in Human Services preferred (e.g., Social Work, Psychology, etc.). Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier. Experience: At least 1 year working with individuals with intellectual/developmental disabilities required. At least 1 year of supervisory experience required. A combination of education and experience may be substituted at the discretion of the Vice President of I/DD Services. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting up to 25lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Able to function independently with minimum supervision., • Able to use good professional judgement in ongoing decision-making., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regard to all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Continuous use of a reliable, registered, and insured vehicle., • Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement., • Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job Description Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs. Overview: The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation. Schedule: Full time, 37.5 hours per week. Sunday-Thursday, 10 am-6 pm, with flexibility to accommodate client and family needs Location: Emergency Shelter Responsibilities: • Case management, • Assessments and service plans, • Crisis intervention, • Referrals and follow-up, • Aftercare, • Youth transportation, • Youth advocacy, • Maintenance of client confidentiality, • Support daily shelter activities (youth routines, supervision, meals, life skills recreations activities, etc.), • Maintenance of facility and grounds, • Partnership with youth & family counselor on youth case coordination Required Qualifications: • Bachelors Degree in Human Services OR Equivalent combination of experience and education, • Knowledge of youth asset development and risk reduction theory, and youth serving systems, community resources, partnerships and collaborations, • Excellent verbal and written communication, • Positive youth development, • Knowledge of counseling approaches and techniques, • Group facilitation and training method skills The Center for Youth Provides Equal Employment Opportunities

Job DescriptionDescription: We are Hiring! Job Posting: ASSISTANT RESIDENTIAL MANAGER Location: 90 Cloverdale Street Department: Intellectual/Developmental Disabilities Employment Type: Full-Time Schedule: evenings and weekends Salary: $23/hr General Description Provides assistance and support to the Residential Manager in maintaining the general operations of the assigned Catholic Charities Community Services residential setting. In the absence of the Residential manager, provides for the supervision, assistance and instruction of all staff and individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provide supervision, instruction and guidance to individuals in all activities of daily living., • Assist Manager in supervision of all staff, as assigned,, • In coordination with Manager, provides orientation to new employees and on going training as needed., • Ensure all aspects of medication administration are done accurately and provide medication administration as needed., • Assess all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and assure all recommendations given by RN are properly followed., • Monitor the residence to assure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion., • Participate in "on-call" on a rotating basis with Manager and other Assistant Managers, providing 24-hour accessibility., • Respond with appropriate actions to crisis situations and medical emergencies., • Participate in comprehensive service planning activities for each resident including concepts of integration, independence, individualization and productivity., • In conjunction with the Manager, maintains continuity of all individuals’ records including medical, behavioral, financial, life safety and all other plans of service., • Arrange and/or provide transportation as needed to individuals and oversee record keeping of mileage and vehicle maintenance., • Complete all required paperwork thoroughly and accurately., • Facilitate weekly staff meetings with residential team., • Participate in training as needed or requested by supervisor., • Assist the Manager in the oversight the overall budget for residence operations and assumes fiscal accountability of all expenditures., • Assist Manager in ensuring compliance of all applicable local, state and federal regulations and agency policies., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education and Experience: A high school diploma or equivalent and at least two (2) years practical experience working with individuals with intellectual/developmental disabilities OR Associates degree or successful completion of at least (60) hours of college study in human services field and at least one (1) year of practical experience with individuals with intellectual/developmental disabilities. OR Bachelor’s degree in Human Services or related field and six (6) months of experience working with individuals with intellectual/developmental disabilities. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regards to all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Maintain absolute confidentiality in regards to all records reviewed including individuals’ records, employee records and billing records., • Possession a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement., • Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;, • Stand, sit, walk, bend, stoop, kneel, and reach;, • Climb up or down stairs;, • Able to reach above or below shoulders;, • Occasionally lift or move objects weighing up to 25 lbs;, • Occasionally be required to perform or assist with Strategies for Crisis Intervention and Prevention (SCIP) techniques., • Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: Science Academies of New York (SANY) is excited to announce an opening for an Floating Administrative Assistant for the Citizenship and Science Academy of Rochester. Responsibilities and Duties Answer main office phones, greet visitors, parents, and students Handle transportation requests and calls Take student and staff attendance Contact parents of students who are not present at school for the day Assign substitute teachers as necessary Manage school files and supplies Do morning and afternoon announcements as well as the dismissal of students at the end of the day Sign for packages, open mail, and distribute to staff mailboxes Any other routine and daily duties as necessary in running successfully the Main Office. We're looking for: Excellent organizational and multitasking skills good communication and interpersonal skills Work well under pressure and exhibit a professional demeanor Knowledge of Microsoft applications such as Word and Excel Proficient with Google Cloud Qualifications and Skills: High School Diploma required, degree highly preferred Experience in a school setting preferred Fingerprint clearance through NYS Department of Education What Do We Offer: Benefits: After Successful 90-day Probation Period: Health, Dental/Vision Insurance 403b Employer Match Short Term and Long-Term Disability Paid Vacation and Federal Holidays Opportunity to Grow Who We Are Science Academies of New York Charter Schools (SANY) is a unique K-12 school district serving the Syracuse and Utica, New York communities. We are a public charter school, a tuition-free district providing private school education in a public school setting. We pride ourselves on ensuring our students are prepared for the future with a global mindset (thinking globally and acting locally) to become civic-minded and innovative leaders. Our schools boast a diverse staff and student population who are from various backgrounds, races, and countries, which results in a small-world community within the schools to promote its global and local educational mission. After more than a decade as a vibrant member of the Central New York community, we firmly believe there are no boundaries as to what can be achieved when students, their families, teachers, and the community work together toward success and the greater good. What we can provide Want to learn more about our district? Be sure to check out the following links to get a closer look at our schools, hear from our parents and see what our state and community leaders are saying about SANY. District Website: Equal Opportunity Employer Science Academies of New York is committed to maintaining a working and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or those who participate in an equal opportunity investigation. SANY is building success one ATOM at a time! Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: PROGRAM SUPERVISOR - SELF DIRECTED SERVICES Location: Rochester, NY Department: SDS Employment Type: Full time Schedule: Monday thru Friday 8am to 4pm Salary: $62,353.20 General Description Provide oversight and guidance to the Self -Directed Services program. In collaboration with self-directed participant and family will serve as “employer of record” for Self-Direction plans with budget authority; conduct background checks, collect service-related documentation, pay for or reimburses budget-approved goods and services, and provide payroll/benefit services. Essential Duties and Responsibilities • Act as direct contact/liaison for participants, the local Developmental Disabilities Regional Office (DDRO), Care Managers, and Brokers considering CCFCS for Self -Directed services., • Provide Fiscal Intermediary Services to participants and families with approved self-direct budgets., • Provide training and support to self-directed participants and families, including but not limited to hiring and supervising staff, regulatory guidance with self-directed waiver services and other mandatory trainings., • Ensure Direct Support Professional Core Competencies are addressed and evaluated., • Provide guidance to participants and families as well as direct supervision to self-direct staff when job performance and/or conflict resolution require disciplinary notices or termination of employment., • Gather Review staff timesheets, mileage invoices, and reimbursement forms and ensures requested payments are consistent with the participants approved Self Directed plan/budget, assuring accuracy and compliance with self-directed regulations., • Review Life Plans, Staff Action Plans, and monthly summaries assuring accuracy and compliance for self directed services., • Maintain documentation of overall program operations for each Self- Directed participant, • Attend assigned Self -Directed Participants Circle of Support (COS), Life Plans, and Launch meetings as required to review supports and services authorized by the Self-Directed Plan/Budget., • Verify, and process Invoice/Service records for contracted/Vendor Services and maintain required documentation., • Track, and report fiscal accounting for FI participants. Verify Medicaid billing, and verify submitted invoices as needed for funding purposes and assure payments are received., • Assist in the development of FI budgets and provide oversight, implementation and fiscal accountability of assigned FI budgets throughout the year., • Provide oversight and guidance to other brokers within and outside of CCFCS to assure accuracy and continuity of services, as needed., • Provide Brokerage Services assisting participants in developing a circle of support which enables them to live the life of their choice by choosing the right supports and services., • Develop Staff Action Plans, when needed., • Ensure health and safety needs for all participants providing follow-up as needed., • Assist with periodic participant file reviews assuring ongoing compliance to all applicable regulations., • Report and assist with incidents related to Medicaid fraud investigations related to self-hired staff and invoicing, • Assist supervisor in ensuring compliance with all applicable local, state, and federal regulations and agency policies., • Attend mandated training as assigned, • Represent Catholic Charities Community Services on appropriate boards and committees as assigned. Qualifications Education/Experience: Associates degree or successful completion of at least sixty (60) hours of college study in human services field and at least three (3) years of practical experience with individuals with intellectual/developmental disabilities, one (1) year of experience working as a Residential Assistant Manager or in an equivalent supervisory capacity or two (2) years as an agency trainer. OR A Bachelor's degree in human services field and at least two (2) years of practical experience with individuals with intellectual/developmental disabilities, six (6) months of experience working as a Residential Assistant Manager or in an equivalent supervisory capacity or one (1) year as an agency trainer A combination of education and experience may be substituted at the discretion of the Executive Director. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete tasks with minimal direction,, • An ability to work efficiently and effectively and meet deadlines under pressure., • Ongoing development of self-awareness and techniques for managing stress, • Ability to maintain confidentiality, following relevant regulatory training., • Excellent verbal and written communication skills, • Demonstrates behaviors and attitudes which support agency mission, philosophy, and policies., • Bi-lingual preferred but not required., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques (trauma informed, conflict resolution and de-escalation), • Access to reliable transportation to office & work events. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription At C&S Companies, we believe work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the burdensome bureaucracy of a large corporate environment. To that end, we foster a family-friendly and supportive workplace; collaborative and employee-focused with an emphasis on quality, integrity, trust, fun and accountability. Belonging is a top priority at C&S. We promote personal and professional growth by cultivating and sustaining a safe, inclusive atmosphere where everyone feels a sense of belonging. By encouraging employees to bring their whole selves to work, we create a diverse and equitable environment where all our voices are heard. Position Overview We are seeking experienced Inspectors to be responsible for construction/transportation inspection services on a variety of projects such as bridge/roadway/rail road/intersection/trail repair, replacement and new construction in these NY State cities and locations: Counties of Albany, Broome, Cayuga, Cattaraugus, Chautauqua, Chenango, Clinton, Cortland, Delaware, Erie, Genesee, Jefferson, Lewis, Madison, Monroe, Niagara, Oneida, Onondaga, Ontario, Oswego, Otsego, Putnam, Schoharie, Sullivan, Tioga, and Tompkins, as well as the greater Syracuse, Buffalo, and Albany areas. Opportunities may also exist in support of our Railroad efforts in New Jersey and Northern Pennsylvania. Why Take a Field Assignment With C&S? • We provide full construction support for our field staff throughout the entire assignment., • We offer a great employee benefits package including health insurance, paid holidays, paid vacation, sick time, life/disability insurances and much more., • It is our intent to provide continued employment ranging from temporary short-term assignments up to 1 year in length beginning March/April 2021 to multiyear assignments for candidates who possess additional skills in preparing contract documents, engineering workups and estimates., • We provide paid orientation/training and attentive management support including 24/7 emergency contact., • We provide personal safety equipment at no cost; some inclement weather gear and a clothing allowance for some work related items (i.e. steel toe boots)., • We reimburse work related mileage and tolls., • We pay for work related certifications including paid time off to take test and cost of testing., • Independently performs, tests, inspects and records technical work of the highest degree of complexity. Plans and coordinates field construction observation activities and reviews the work of and provides mentoring of other inspectors. Serves as a liaison between the Project Owner, Contractor, and Professional Engineer having project oversight., • Reviews materials against specifications, prepares change orders, prepares and reviews contractor payment applications, and ensures that project records are being prepared in accordance with accepted standards., • A Resident Engineer must be able to fully express thoughts in writing and compile summary reports of other inspectors. Must have the ability to perform with the highest degree of independence, and effectiveness, in the field or in the office, within parameters established through the project plans and specifications. Must be fluent in the use of computers as a tool to aid construction observation., • A Resident Engineer must be an effective communicator with good written communications skills. This position is often required to communicate the requirements of the project plans and specifications to the Contractor and negotiate impacts to the project from changed conditions., • The Resident Engineer must also be familiar with corporate policies and safety requirements., • Utilize safe work practices in accordance with federal, state, local, and company standards., • Desired 10 years of related experience required, or similar position with experience in the construction field and transportation projects., • NICET Level IV certification or a Professional Engineer's (PE) license is required. Estimated Compensation Range: $89,440 - 108,160/year* Learn about our comprehensive Benefits *Actual compensation may vary based on related work experience, geographical location and market conditions, education/training, certifications, and other credentials, as well as applicable knowledge and skills. WHO WE ARE: C&S Companies is a national planning, design, and construction firm with more than 600 employees and growing. For more than 50 years we have been delivering critical infrastructure design, planning and construction services in aviation, civil/site infrastructure, construction and program management, construction/design-build, energy, environmental, facilities, architecture, planning, sustainability, and transportation. We have offices throughout New York State, California, Florida, Michigan, Arizona, Pennsylvania, Ohio, Washington, and Kentucky. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description TEKsystems is hiring several Customer Service Representatives to work for a client in the Rochester, NY area. This opportunity will take place ON-SITE. Reputable company, competitive pay, hybrid available if time goes on -- Client is truly looking for candidates wishing to find a career path. They offer a development roadmap through the two years with opportunities to pursue several positions in this department and others. Qualifications -1-2 years in a customer facing position handling happy to irate customers -1-year high volume (60+) call center experience. -Must have examples of de-escalation situations they have handled and resolution Job Description -Answers or places calls to customers to learn about and/or address their needs, concerns, or other issues with products or services -Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued -Engages in active listening with customers, confirming or clarifying information and diffusing escalated situations, as needed -Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability -Utilizes job-specific software, databases, scripts, and tools appropriately when addressing a variety of different topics presented by customers -Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service -Engage with customers to assess needs and make sales recommendations for products or services that may better suit identified customer needs -Participate in training and other learning opportunities to expand knowledge of the company, products, sales and services and perform any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values Training The first couple weeks will be paid training on site. In depth 1:1 training. Work Environment/Hours Fast-paced call center environment. Monday-Friday 8am-5pm Pay $19/hr. If interested, please apply with your most up to date resume and a recruiter will reach out to you right away! Job Type & Location This is a Contract to Hire position based out of Rochester, NY. Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionDescription: We are Hiring! Job Posting: SKILL BUILDER & RESPITE PROVIDER (PRC) Location: Rochester, NY Department: Children's, Youth and Family Employment Type: Full-Time Schedule: Monday thru Friday 9am to 5pm Salary: $22.50 to $24.50/hr General Description Serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements in their families. This position provides supportive services in the home or community within the 4-county services area (Monroe, Wayne, Livingston, and Steuben). Assists assigned families and youth and work to improve overall communication, emotional regulation and household management skills. Provides concrete assistance such as respite care, help with childcare and transportation. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Essential Duties and Responsibilities • Assesses the individual and family dynamic in the home to determine what skills need development. Develop a service plan to address areas of concern while assuring the safety of the youth/families assigned to best facilitate better family cohesion., • Applies appropriate crisis intervention or de-escalation principles and techniques., • Provides concrete assistance, such as respite care or help with childcare and transportation., • Provides life skills and social training for youth and families., • Advises and supports navigation of educational challenges., • Works collaboratively with Monroe, Wayne, Steuben and Schuyler Counties, the NYS Kinship Navigator and the NYS Office of Children and Family Services, • Collaborates with agencies and local district offices to gather information and develop a supportive community network to educate families regarding availability of Kinship and Adoptive services., • Attends local community events to educate community and obtain program referrals., • Stays up to date on community resources and services that can benefit parents and children in the program., • Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance., • Informs supervisor in a timely fashion about significant events related to client issues., • Participates in consistent supervision, ongoing staff training, and program development., • Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families., • Completes required record documentation in accordance with Program Policies and Procedures., • Works collaboratively with Case Managers to support the needs of the youth and families., • Completes a strength-based assessment and needs analysis with individual/family., • In collaboration with client(s), creates a client action/service plan to address goals., • Documents all interactions in case records within required timelines., • Coordinates service delivery and complete required pre/post-test, evaluations, and screenings., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: Bachelor’s Degree in social science or social work. Credentials: Valid NY State Driver License Experience: Experience in child welfare, adoption, and/or family court systems. Equivalent combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects independently., • An ability to work efficiently and effectively and meet deadlines., • An ability to work under pressure., • Excellent verbal/written skills., • Ability to maintain confidentiality., • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Willingness to travel within the region., • Some late afternoons or evenings may be required., • Demonstrate commitment to Agency Mission Statement., • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job Description Position Overview: This is a safety-sensitive, first-line supervisory position responsible for performing a variety of functions relative to the safe and efficient maintenance and repair of all RTS revenue and non-revenue vehicle maintenance, and several RTS buildings and facilities. Work is performed under the general supervision of the Manager of Fleet Maintenance. This position is expected to open and close the Service Building operations and oversee Service Building employees on weekends, in addition to the Garage. At Regional Transit Service (RTS), we keep our community moving. With more than 1,000 employees across 8 counties, we provide safe, reliable, and sustainable transportation for nearly 8 million riders every year. Join our team and be part of one of the nation's best-run transit systems. Starting Pay:$31.20 - $44.56 per hour based on skills and experience Available Shift:Wednesday, Thursday, 9:00 pm-7:30 am, and Saturday and Sunday, 4:00 pm- 2:30 am. Union Representation:Teamsters Local 118 Why Work With Us • Excellent pay and union security, • Training provided stay current with the latest technology, • Staying Healthy: Medical, Dental (currently free) and Vision (currently free), Flexible Spending Account (FSA), • Feeling Secure: Disability Insurance, Pension Plan, NY State Deferred Compensation Plan, Life & Accidental Death & Dismemberment (AD&D) Insurance, Accident Insurance, Group Specified Disease Insurance and Hospital Insurance Knowledge, Skills, and Abilities: • Knowledge of established fleet mechanical maintenance and preventative maintenance practices and protocols., • Working knowledge of the bus propulsion, suspension, electrical, pneumatic operations and repairs, scheduling, and reporting., • Ability to read, understand, and communicate bus build prints and schematics., • Ability to work with computers and Microsoft Office software, Word, Excel, and Access., • Ability to communicate clearly and concisely orally and in writing., • Ability to establish effective working relationships with co-workers and subordinate staff., • Good judgment., • Ability to make sound, well-reasoned decisions based on quantitative and qualitative findings., • Dependability, tact, diplomacy., • Must obtain a NY State Commercial Driver's License, Class B, and any applicable endorsements within 6-months from the hire date (Required to obtain Class B permit prior to start date. Paid training provided to obtain Class B License)., • English proficiency required for safety-sensitive communication, manuals, and job instructions, • Education attained beyond high school., • ASE Certification., • Mechanical and Technical Repair Background/Experience., • Relevant Previous Work Experience. Rochester Genesee Regional Transportation Authority (RGRTA) has a zero-tolerance drug and alcohol policy for all employees in accordance with state and federal law. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment in accordance with the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements. Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. Pursuant to Federal Transit Administration regulations, all applicants for employment in safety-sensitive positions must be given a pre-employment drug test. An applicant may not be assigned safety-sensitive functions unless the individual has a verified negative test result.RTS is required by law to test for various substances, including cocaine, amphetamines, opioids, PCP and marijuana metabolites. Please be advised that marijuana stays in the system for an extended period of time, sometimes more than 30 days, and can cause a positive test result long after use.

Job Description Lifetime Assistance – Fiscal Intermediary Liaison (FIL) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Fiscal Intermediary Liaison (FIL) Location: Rochester, NY Department: Community & Vocational Services Reports To: Coordinator of Self-Direction Employment Type: Full-Time, Non-Exempt Starting Wage: $22.75-24.50/ hourly Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling. As a Fiscal Intermediary Liaison (FIL), you will support and oversee individuals who receive Fiscal Intermediary (FI) services through Lifetime Assistance. You will partner closely with people supported, brokers, Care Managers, and our business office to ensure accurate and compliant FI operations. Key Duties Include: • Maintain an assigned caseload of Fiscal Intermediary and/or Broker cases., • Review all service documentation for accuracy, completeness, and compliance, including billing documents for individuals, brokers, and self-hired staff., • Complete Broker billing and Broker compliance tasks when applicable., • Review and submit requests for payment for goods and services per each approved Self-Direction budget., • Process and track monthly billing for Fiscal Intermediary and Brokerage services., • Prepare and distribute Monthly Expenditure Reports to people supported, brokers, and Care Managers., • Provide summaries of expenditures and budget utilization at Circle of Support meetings and annual Life Plan meetings., • Attend local and regional FI meetings, webinars, FI interviews, and Circle of Support meetings as needed., • Coordinate with Care Managers and Brokers to ensure required meetings occur once a plan/budget is approved., • Train and assist people supported/guardians on self-direction services and eVero MyCare Portal use., • Oversee onboarding and training of self-hire staff., • Provide training to individuals who independently self-direct their staff, including overtime rules, reviewing time sheets, mileage reimbursements, monthly summaries, and staff management., • Process timesheets and billing documents for self-hire staff., • Maintain contact with the Care Manager/Broker monthly to ensure DDP2, Medicaid, and Waiver requirements remain active., • Maintain complete case files in compliance with Medicaid, OPWDD, DOL, and agency requirements., • Participate in quality and fiscal compliance audits., • Build and maintain positive relationships with OPWDD and other community organizations., • Ensure effective communication and coordination among people supported, service providers, and responsible staff., • Bachelor’s degree in Human Services, Business, or related field., • At least one year of experience supporting individuals with Intellectual/Developmental Disabilities., • Broker certification required if managing Broker caseloads., • Valid New York State Driver’s License, reliable transportation, and ability to meet agency vehicle operation requirements., • Ability to read, interpret, and apply policies, procedures, and regulations., • Strong skills in report writing, correspondence, documentation, and communication with individuals, families, staff, and partners., • Ability to define problems, collect information, analyze options, and draw valid conclusions., • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Registered Nurse (RN) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Registered Nurse (RN) Location: Leroy and Brockport Department: Nursing Reports To: Linda Holmes, Director of Health Services Employment Type: Full-Time, Days (No Call or Weekends!) Starting Wage: $74,287 - $82,823 annually Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Monitor and coordinate the health and well-being of individuals supported, ensuring timely follow-up care., • Oversee and ensure compliance with all medication administration procedures, policies, and inventories., • Train, supervise, and evaluate direct support staff and LPNs in nursing practices and medication protocols., • Maintain accurate, timely medical documentation and electronic health records in compliance with regulations., • Collaborate with families, advocates, physicians, and team members to provide person-centered care., • Respond to health emergencies, conduct clinical assessments, and coordinate post-discharge care., • Current, unencumbered NYS Registered Nurse (RN) license., • Strong clinical judgment, communication, and documentation skills., • Ability to work independently and collaboratively with interdisciplinary teams., • Valid NYS driver’s license and reliable transportation., • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. If you’re a compassionate nursing professional ready to take the next step in your career, apply today and join us in building healthier, more independent lives—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager Location: Rochester, NY Department: Housing Services-Respite Program Employment Type: Full-Time Schedule: Monday-Friday, 40 hours Salary: $23.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provides intake and case management services. Maintains confidentiality and ethical standards as identified by NASW, HIPAA, or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Essential Duties and Responsibilities o Creates, implements, and monitors comprehensive, person-centered, trauma-informed, and solution-focused plans and goals. Works with clients on harm reduction and other related goals. o Assists in obtaining support for clients to include but not limited to home care, medical, dental, legal, substance use treatment, mental health, Department of Human Services, clothing, and other entitlement needs. o Assist the client in understanding and meeting the expectations of service providers, courts, and employers. o Inform clients of opportunities for social support such as recreation, faith-based, or self-help involvement. Make available tickets, transportation, and financial assistance where appropriate. o May deliver instructions on various topics that support the client’s ability to live independently. o Submits required reports and statistics promptly to the program manager as requested. o Collaborates effectively with program partners to heighten the efficiency of joint efforts across multiple organizations. o Communicate with appropriate program partners, agency staff, community, and criminal justice agencies to ensure ongoing and effective referrals into programs. o Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure the client's needs are being met. Coordinates and participates in regular case conferences. o Monitors and ensures achievement of program milestones and client outcomes. o Oversees client recordkeeping in compliance with appropriate regulatory agencies. o Creates and implements life skills training and education opportunities for tenants. o Reports to service providers about significant individual behavior or events that will require an immediate response. o Acquire concrete resources to meet individual needs. o Complete letters of request/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled or eligible for. o Makes referrals for education, employment, legal issues, and others as needed. o Document the need for financial assistance or other resources such as wrap-around from the project to stabilize client finances. o Utilizing various databases and/or online platforms, maintaining all documentation by the agency and appropriate regulatory standards. o Informs supervisor of significant events/issues related to clients as appropriate and follows the program’s defined incident reporting process as required. o Attends regular program and departmental meetings, case reviews, and CFC quarterly meetings. o Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings. o Maintains knowledge of regulations and standards that govern client population. o Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person. • Participates in relevant Agency meetings and/or trainings, • Actively pursues the development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops. Education: Bachelor’s degree in social work, human services, criminal justice, or related field preferred. An equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening is available. Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge of HMIS, Medicaid, SNAP, Social Security, and legal systems is helpful. May require the performance of duties in various community locations and community settings that may not be handicapped accessible. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet