Medical Front Desk– Dermatology
hace 2 días
Manhattan
Front Desk Representative – Dermatology (Professional Experience Required) Location: New York, NY | On-Site | Full-Time Seeking a highly professional, polished, and experienced Dermatology Front Desk Representative. To be considered, candidates must have prior dermatology front desk experience and demonstrate a professional appearance, excellent communication skills, and the ability to manage a fast-paced, high-profile patient environment. This is an on-site, full-time position. Start date is ASAP and this role is a high priority for the practice. About the Role This is a full front desk administrative role supporting a high-profile dermatology practice. You will check patients in and out, verify insurance, process authorizations and referrals, collect co-pays, and handle high-dollar payments. Professionalism, accuracy, and discretion are essential, especially when interacting with high-profile patients. You will primarily work at the 317 East 34th Street location and may cover other areas or floors within the same building when a physician is out. Key Responsibilities • Full front desk administration, including check-in and check-out, • Insurance verification, authorizations, referrals, and financial collections, • Handling high-dollar cosmetic and surgical payments with accuracy and discretion, • Scheduling across medical, cosmetic, Mohs, and vein procedures, • Managing high-volume phone lines with professionalism, • Maintaining accurate patient records using the EMMA ModMed system, • Assisting across front desk areas as needed, • Communicating clearly with physicians, practice leadership, and patients, • Providing exceptional customer service at all times, • Maintaining a polished, professional appearance at all times, • Ensuring confidentiality, accuracy, and adherence to all practice standards Patient volume: • Monday–Wednesday: 30–40 patients per day, • Thursday–Friday: 15–20 patients per day Required Qualifications • Dermatology front desk experience required, • Experience in a medical office with check-in, check-out, insurance, and authorizations, • Professional, articulate, well-spoken, and reliable, • Ability to multitask and remain composed in a fast-paced environment, • Strong attention to detail and discretion when handling high-profile patients, • Tech-savvy with experience using EMR systems (ModMed preferred), • Positive attitude and strong commitment to patient service Ideal Candidate The practice is seeking someone similar to their top-performing team members: • Well-spoken, polished, articulate, • Professional appearance and demeanor, • Reliable, not rushed or disorganized, • Focused, accurate, and dedicated, • Someone who shows up, works hard, and represents the practice well Schedule Monday–Friday Start time varies between 8:00–9:00 AM, ending at 4:35 PM. Every other Monday the schedule shifts due to a late-starting provider. Why This Role Stands Out • Opportunity to work directly with high-profile patients, • Stable, prestigious dermatology practice, • Professional, fast-paced environment, • Clear expectations and supportive leadership