Desktop support jobs in Hempstead, New YorkCreate job alerts

Mercor is recruiting management consultants as independent contractors working on a research project for one of the world’s top AI companies. This project involves using your analytical skills as a management consultant to review and edit tasks written by people from a large range of other occupations; so you will serve a reviewer function, rather than making your own tasks. The tasks you will be editing will not be management consulting tasks - we’ve just found that management consultants are often highly effective reviewers!Applicants must: - Have 2+ years full-time work experience as a management consultant; and - Be based in the US, UK, or Canada Here are more details about the role: - We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is fully asynchronous and can be done around your schedule - This project requires that you be able to commit a minimum of 15 hours per week - We currently estimate that this project will last through the end of 2025 and quite possibly longer. Please note that this estimate is subject to change - but if this listing is still up, then that means that the project is still running! - Please note you will need access to a desktop or laptop computer for this project and that we cannot accept applicants who use chromebook computers With respect to pay and legal status: - We can meet industry-standard compensation expectations for your current role - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates

Job Description We are a rapidly growing Long Island–based construction company entering an exciting period of expansion. We have a strong reputation for delivering quality work and a forward-thinking approach to technology, we are investing heavily in optimizing our accounting and systems infrastructure to support our next stage of growth. Position Overview: The Accounting Systems Associate / Administrator will play a key role in stabilizing core accounting operations and supporting the company's transition from QuickBooks Desktop to Ramp, our new AI-driven financial platform. This role is a blend of hands-on accounting, systems administration, and process improvement. Ideal for someone who is both detail-oriented and systems-savvy. The immediate focus will be ensuring smooth daily operations in accounts payable (AP), treasury, and system administration, while helping drive a successful migration to Ramp. Key Responsibilities: • Support and oversee daily accounting functions, including AP, AR, treasury, reconciliations, tax filings, and coding review., • Manage daily cash operations, including ACH and wire transactions, and monitor account balances and payment approvals., • Serve as a system administrator for Ramp, managing setup, user access, approvals, and troubleshooting issues as needed., • Assist with the transition from QuickBooks Desktop to Ramp, ensuring data accuracy, process alignment, and workflow efficiency., • Support property tax filings, vendor management, and coordination with external partners., • Review and reconcile company payments, ensuring compliance and proper coding., • Identify and implement process improvements that enhance automation and efficiency through Ramp's AI-driven tools., • Perform ad hoc operational and administrative tasks, including managing the company's LinkedIn, Instagram, and other systems or platforms., • Bachelor's degree in Accounting, Finance, or a related field (required)., • Minimum 2+ years of accounting experience, ideally within construction, contracting, or a similar fast-paced industry., • Strong understanding of AP, AR, treasury, and general accounting principles., • Systems-savvy with a demonstrated ability to learn and adapt to new platforms; familiarity with Ramp or other accounting automation tools is highly preferred.

Job DescriptionDescription: Who We Are United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service. United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning. What You’ll Get • Bonus Program, • Training through John Deere University, • A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match, • Referral Bonus, • Earned PTO, • Employee Assistance Program, • Paid Company holidays, • Company Paid Life Insurance, • Great Work/Life Balance, • Opportunities for advancement Schedule: Monday – Friday 1st shift – Saturdays as needed United Ag & Turf NE is looking for a Service Writer. This position is responsible for assisting the Service Department with customer service needs, opening & closing of work orders, activities in pre-delivery of new equipment, repair and reconditioning of the new and used trade-in equipment, daily operations of shop functions, field service function and delivery or vehicle functions. What You’ll Do • Advise customers on technical problems, scheduling customer service needs, planning assigned jobs to work orders containing job information and specifying job instruction, identifying customer and machine, • Assist in the appraisal and quotes of repair work coming into the shop and discuss with the Service Manager the service required, both in parts and labor, • Schedule shop assignments, field service work, and truck requirements for pickup and delivery of equipment, • Process warranty claims, • Establish or adjust work procedures to meet schedules and deadlines., • Opening and closing of work orders to ensure timely closing to meet company goals, • Supervises all shop activities when the Service Manager is away from branch, • Proactively seek and participate in available company-sponsored training, to develop and advance knowledge base and skill set, • Ability to use standard desktop load applications such as Microsoft Office and internet-based functions, • Positive attitude, • Excellent oral communication and written skills, • Strong organizational skills, • Provide robust customer service to internal and external customers, • 1 year of experience in Service Department operations The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone, • Specific vision abilities required by this job include close vision requirements, • Hearing ability is sufficient to communicate with others in person or over the phone, • Light to moderate lifting may be required (up to 50 pounds), • Ability to reach, stoop, kneel, and bend as needed

Client with location in Long Island is seeking a Desktop Engineer for a contract to hire position. This person will provide IT support to internal users, in addition to assessing and helping to mature operational processes regarding user support best practices. Required: -Strong desktop / service desk skills - troubleshooting issues regarding laptops, desktops, connectivity, and peripherals. -Strong understanding service desk process and procedures. -Experience with JAMF and VDI Desired: -ITIL and Microsoft certifications.

COMPANY: TDK U.S.A. Corporation is the Regional Headquarters for the Americas of TDK Corporation, a global electronics company based in Japan, and publicly listed on the Tokyo Stock Exchange. TDK focuses on the demanding markets of information and communication technology, internet of things, and automotive, industrial and consumer electronics. TDK's comprehensive product portfolio features electronic components, sensors, power supplies, energy devices, and more. TDK has a network of design, manufacturing, and sales locations in Asia, Europe and the Americas, with global revenues of more than $12 billion. TDK employs more than 109,000 people worldwide, including more than 4,500 in North and South America. JOB DESCRIPTION: The Desktop Support Technician's role is to work closely with the Desktop Services team to set up and deploy laptops, write documentation, and resolve trouble tickets. • Image new and existing laptops via the standard imaging technology, • Create new Helpdesk Solutions for end-users and IT, • Write Clear and concise documentation for new and existing procedures, • Set up cubicles for new hires and contractors, • Work Helpdesk Tickets, which include hardware, software, OS, and account problems, • Support End-User software, connectivity, and services, • Ensure the integrity and security of enterprise data on client computers, files, and during data transfer in accordance with business needs and industry best practices regarding privacy, security, and regulatory compliance, • Manage printers and scanners, • Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance., • Identify, troubleshoot, and resolve hardware and software problems on workstations. Escalate incidents, as necessary., • Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. QUALIFICATIONS: The successful candidate for this position must be able to perform each essential function satisfactorily with or without reasonable accommodation. The qualifications and working conditions listed below are representative of those required for the position. • College diploma or university degree in the field of computer science and/or, • Minimum of 2+ years of work experience in Desktop support/Helpdesk, • Certification in Microsoft Operating Systems or Networking is a plus, • Working technical knowledge of PC (Windows 7/10/11) and Mac, • Working technical knowledge of current systems software, protocols, and standards, including Office 365, Active Directory, Browsers, etc., • Hands-on software and hardware troubleshooting experience, • Experience documenting and maintaining configuration and process information., • Good understanding of the organization's goals and objectives, • Knowledge of applicable data privacy practices and laws, • Strong customer service orientation, • Proven analytical and problem-solving abilities, • Ability to effectively prioritize and execute tasks in a high-pressure environment, • Strong interpersonal and oral communication skills, • Adept at reading, writing, and interpreting technical documentation and procedure manuals, • Ability to conduct research into hardware and software issues and products as required, • Ability to present ideas and solutions in user-friendly language, • Highly self-motivated and directed, • Keen attention to detail, • Skilled at working within a team-oriented, collaborative environment COMPENSATION & BENEFITS: TDK U.S.A. offers a competitive salary and a comprehensive benefits package including medical, dental, 401(k), pension, life insurance, vacation, and 13 paid holidays. The starting annual base pay for this role is between 55,000 and 68,000 USD for Uniondale. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs, market demands. The base pay range is subject to change and may be modified in the future. TDK is an Equal Opportunity Employer

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: • Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3, • Troubleshoot Windows 10/11 and Microsoft 365 issues, • Support Outlook, Intune, and general user apps, • Perform basic debugging; escalate advanced issues, • Assist with device migration and Intune deployment, • Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications, • Test and install computer systems and software, • Maintain records of trends and patterns on computer issues, • Update service ticket system with ticket problem and remediation details, • Work with service desk team to resolve support tickets in a timely fashion, • Work to maintain service desk SLA goals set by the IT Manager, • Handle all aspects of new user setup, • Assist with user desk relocation, • Configure workstations for new users and upgrades, • Troubleshoot basic network connectivity issues, • Assist IT staff with larger scale projects, • Assess and remediate cyber security alerts, • Maintain thorough documentation, • Assist with asset tracking and update asset tracking system What You Bring to The Table: • 5-7 years of hands-on helpdesk/desktop experience, • Intune knowledge and debugging skills, • Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites), • Must be well-versed in Windows 10/11 operating systems, • Must have fundamental understanding of Windows 2012-2022 Server operating systems, • Must have experience with various aspects of Office365, including SharePoint and Exchange, • Beginner to intermediate understanding of network services and concepts, • Intermediate understanding of security best practices, • Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative, • Must have high patience level, user empathy and the ability to work under professional pressure, • Must be able to troubleshoot in an analytical, effective and efficient manner, • Ability to explain issues clearly and push back professionally when needed, • Ability to explain technical issues clearly to non-technical users, • Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn, • Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Your work will span both infrastructure and consumer-facing use cases - turning Kraken's internal rails into scalable, secure,

A Desktop Support Analyst Intern is a hands-on position responsible for providing customer focused, responsive, support and administration for IT assets throughout the company footprint. Supporting remote locations and remote workers and assisting remote support technicians, as needed. Imaging and m

Working technical knowledge of PC (Windows 7/10/11) and Mac. Working technical knowledge of current systems software, protocols, and standards, including Office 365, Active Directory, Browsers, etc. Adept at reading, writing, and interpreting technical documentation and procedure manuals.

Description We are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user

Supports, troubleshoots, maintains and resolves end-user software and technical issues in order to maximize effective use of technology to end users.Provides support for all end-user equipment including desktop, laptop, printers, scanners and hospital equipment.Shift - Monday - Friday 9am -5pm.Provi

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description Metro PT has an immediate full-time IT Support Specialist opening for a growing, dynamic healthcare company. They will work cross-functionally and will be responsible for building and maintaining desktop systems and supporting system software. This will include Windows PCs and laptops, printers, and mobile devices. The ideal candidate will be a positive and supportive member of the IT function, a self-starter, technically innovative, and who loves the challenge of solving problems and building solutions to help the company scale. This person has a “get stuff done”, customer service-focused mindset. We are looking for an organized, detail-oriented individual with high energy, someone who thrives in a tight-knit, fast-paced environment. This is a hands-on role with room for growth! This position will be based out of our HQ in Garden City, NY, with 20-30% local travel required. Must have a reliable mode of transportation to travel between locations! Essential Functions Networking * Assists in monitoring the Meraki networking environment and providing first-level support for any reported or identified issues. * Install Meraki networking equipment in new clinics. * Replace Meraki networking equipment during hardware refreshes or as required. * Provide first-level support for any connectivity-related issues, including working with various ISPs. Support * Provides first-level support to end-user technology requests via email, phone, and face-to-face interactions. * Complete assigned requests and incidents based on a ticketing system in a timely manner. * Provide technical support for workstations, laptops, printers, computer peripherals, and mobile devices, including Windows systems. * Provide support for enterprise applications and cloud-based services with a heavy emphasis on MS365. * Provide technical support for meetings, events, and presentations as needed. * Ability to solve technical and system issues with little to no supervision. Asset Management * Follow company IT Asset Management procedures for the purchasing, receiving, deploying, supporting, and decommissioning of company technology assets. * Configure and deploy IT assets to new users. Travel * Travel between local clinics (and non-local as necessary). Qualifications * Associate degree in a related field, or equivalent work experience in lieu of a degree. * Min. 2 years of desktop end-user hardware support experience. Bonus points for experience within a healthcare organization! * Ability to solve technical and system issues with little to no supervision. * A team player who brings positive energy and experience to a collaborative team environment. * Knowledge and experience with Windows 11 and mobile platforms. * Strong working knowledge of the MS365 platform is a must. * Ability to organize multiple tasks and priorities for project time management with little supervision. * Strong written and verbal communication skills at all levels (i.e., Executives and High-Touch Specialty Departments) * Ability to quickly diagnose and resolve customer computer-related issues. * Self-motivated individual with a desire to enhance their knowledge and continually develop their skillset. * Understanding of current technologies and best practices in the information technology industry. * Solution driven! * Project Management experience is a huge plus. * CompTIA A+ is a plus. * Must possess a valid and clean NY driver’s license, and reliable transportation to travel between Metro locations as needed.

Job Description Company: Schultheis & Panettieri, LLP Position: IT Network Systems Field Technician Job Location: Floral Park, NY Salary Range: $75,000-$80,000 Schultheis & Panettieri, LLP is looking for a full-time IT Field Technician to service our small and medium-sized clients. The right candidate will exhibit a positive attitude while taking responsibility for providing timely service and support to our diverse client base. This position may require the consultant to travel locally up to 40% of the time visiting client sites to perform IT support. IT support will include desktop support and network administration on Microsoft-based servers, workstations, firewalls, backups and all associated hardware and software. This position will allow you to hone your project management skills by participating in the new project life-cycle from inception including the research, design, documentation, configuration, and execution of the projects. The prospective candidate must be detail-oriented, possess excellent communication skills, and will be expected to continue developing their skills while servicing clients in the Long Island & New York metropolitan area. Ideal candidate would be willing to work out of both our Hauppauge, NY and Floral Park, NY offices. Responsibilities • Provide end users' with computer hardware & software help desk support, • Troubleshoot and resolve issues on servers, workstations and network infrastructure, • Setup and configuration of workstations, printers, scanners, etc., • Assist with software upgrades, • Setup and configuration of firewalls, routers, backup devices., • Setting up Hyper-V hosts and servers Knowledge of: • Windows Server Operating Systems, • Firewalls, Routers, and other network devices, • Network Server technology and infrastructure., • Microsoft Office Suite and other standard desktop applications, • Managed Services software. (Labtech, Connectwise), • Backup technologies and Antivirus applications (Datto, Webroot, Avast), • Group Policy and Active Directory, • Microsoft Hyper-V - VMware Virtualization Solutions., • VPN environments including DNS, and TCP/IP, • Ability to continually adapt in a dynamic, fast paced, highly rewarding environment., • Ability to independently analyze problems and provide workable solutions, • Excellent communication skills Schultheis & Panettieri provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.