Printer Support Technician
1 day ago
Buffalo
Job Description Major hospital systems seeks Lead Printer Support Technician to support maintenance of copier/duplicator/scanner office equipment. ESSENTIAL FUNCTIONS: • Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying, faxing, printing and scanning functions), • Point of contact for equipment support and service, • Perform basic equipment problem diagnosis, • Clean and maintain office equipment as needed, • Replace operator accessible parts and consumables, • Maintain appropriate supply inventory, • Maintain agreed upon level of uptime for copier fleet, • Collect and submit meter reads, • Track and coordinate the Move/Add/Change (MAC) of office equipment/assets, • Point of contact for equipment removal/delivery, • Point of contact to receive and electronically log customer jobs, • Apply asset tags to office equipment and update database\, • Process and distribute incoming and outgoing faxes, log for billing purposes, • Ability to lift up to 50 pounds SKILLS: • Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.), • Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent -- Open saved workbooks -- Data entry -- Basic data and column/row formatting -- Print and save workbooks, • Able to demonstrate ability to send and receive email ; -- Find, open and save documents and files -- Perform data entry -- Use internet explorer for web browsing -- Send documents to preconfigured printer, • Able to demonstrate use of Basic Math skills (division, multiplication, percentages), • Able to demonstrate business maturity and professionalism EXPERIENCE: Experience in a Customer Service environment (minimum 1 year) EDUCATION: Minimum High School diploma or equivalent Company DescriptionAbout A+ Since being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals. Whether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting! A+ Consulting holds certifications as a Small Business and Minority Business Enterprise.About A+\r\nSince being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.\r\nWhether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting!\r\nA+ Consulting holds certifications as a Small Business and Minority Business Enterprise.