Director of customer experience jobs in Valley Stream, New York - Page 2Create job alerts

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You’ll Do Food Preparation & Production * Prepare daily production items in cooperation with kitchen staff. * Ensure food products are prepped correctly, following recipes and Naya’s standards. * Follow recipes and portion control standards to maintain consistency and quality. * Wash dishes and tools used during food prep. * Minimize waste and assist with inventory counts. Kitchen Organization & Maintenance * Receive, disinfect, store, and organize deliveries following FIFO and best storage practices. * Maintain proper storage temperatures and rotation procedures per DOH regulations. * Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule. * Keep floors in work areas clean, dry, and free of debris. * Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils. Customer Service * Provide timely and courteous service to guests in alignment with Naya’s policies and procedures. * Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements. * Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction. * Ring orders into the POS system accurately and collect payments. * Assist customers with making change, as applicable. * Follow cash handling procedures, turning in accurate amounts daily. Front-of-House & Station Management * Maintain a clean, stocked, and organized workstation at the start of each shift. * Stock cashier stations with necessary items, including paper goods and ice water. * Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread. * Turn on displays and play music as part of daily setup. * Follow the proper cash handling procedures and rings up items correctly * Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails. Teamwork & Communication * Support and assist team members as needed. * Communicate issues and ideas to the Chef or Director of Operations. * Participate in training and development of new employees to uphold Naya’s service standards. Compliance & Professionalism * Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming. * Attend company meetings and training sessions as required. * Exhibit a friendly, positive, and helpful attitude at all times. * Carry out additional duties as assigned by management. Who You Are * 1+ year experience as a restaurant team member at similar caliber concept * The ability to lift at least 50 pounds on a regular basis. * The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day. * Excellent communicator in written and verbal formats. * Communicates information effectively and efficiently. * Completed the Train the Trainer course. * Maintain a friendly, helpful and positive attitude always. * Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook * The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant. * Ability to perform essential job functions under pressure, maintain professionalism when working under stress. * Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business. * Attends mandatory meetings. * Adherence to company, state, and county sanitation standards. * Strict adherence to posted schedule and clock in/out at times.

Job Description The Icahn School of Medicine at Mount Sinai’s affiliation with NYC H+H|Queens serving culturally diverse communities in Queens, New York seeks, a medical director of the Advanced Primary Stroke Program. This is a full-time physician leadership role in which the ideal candidate should be capable in both General Neurology and Stroke as the hospital is an Advanced Primary Stroke Center. Responsibilities include providing leadership in ongoing initiatives of the Stroke Program, maintaining Stroke Center Certification status, and ensuring quality, evidence-based stroke care. Clinical Responsibilities: ·Coordinates and provides direction to the Advanced Primary Stroke Center and oversees the systems and programs that are involved in the implementation and ongoing improvement of evidenced-based stroke care. ·Provides leadership and drives program development to maintain TJC Advanced Primary Stroke Center accreditation. ·Coordinates and provides direction to the facility's stroke care team including communication and coordination with the medical staff, quality, nursing and others as appropriate by providing accurate and timely information and written communication. ·Acts as a resource with regulatory agencies and makes recommendations for compliance and maintains mandatory documentation as required. ·Duties include direct in-patient consultation services and outpatient care as well as teaching and supervision of advanced practice providers and students, residents and medical students. ·Advocates for patients and family members, by designing policies and services that promote patient rights and optimal environments of care, building on customer satisfaction. ·Assists in coordination of the tele-stroke program and transfers to other facilities, if indicated. Qualifications: ·Medical degree from an accredited university. ·A valid New York State License, DEA and Medicaid number. ·Board certified in General Neurology and completed residency in an ACGME accredited Neurology residency program. ·Completion of a fellowship in vascular neurology preferred. ·Excellent written and verbal communication skills. ·A strong work ethic and desire to participate in a team-oriented, patient-centered health system. ·Builds and maintains supportive relationships with diverse groups including nursing and physician colleagues, hospital administration, other departments and outside agencies. This is an exceptional opportunity to be part of a collegial, patient-focused program with a rich history of providing excellent quality and compassionate care to the Queens communities. Compensation is commensurate with experience and training. We also offer a faculty appointment with the Icahn School of Medicine at Mount Sinai commensurate with credentials, experience and qualifications. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled Company DescriptionWho We Are: Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.Who We Are:\r\nOver 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.\r\n\r\nFormed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

Job Description Reports to: Director of Program Operations Status: Full-Time FLSA Classification: Non-exempt Job Location: Ozone Park, Queens Hourly Range: $21.97 - $24.72 OBJECTIVE: Lantern Community Services is seeking responsible Residential Aides for all shifts at a new, 113-bed, Men's Shelter in Ozone Park, Queens. The Residential Aides will provide direct services to the shelter clients and be the primary connection between the Case Management/Housing staff and the clients. Some of the Residential Aide's work tasks will be serving meals, monitoring for safety, documenting and orienting new intakes, assisting with group activities and events, escorting to appointments, and ensuring compliance with shelter rules and regulations. Successful candidates will have prior experience providing compassionate care to vulnerable populations. This is a full-time shift position and will include some weekend hours. Shift times will be designated as Days (7:00 am to 3:00 pm), Evenings (3:00 pm -11:00 pm), and Overnight (11:00 pm to 7:00 am). Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Fosters a nurturing and welcoming environment for clients., • Assists in the turnover of shelter beds and ensures readiness for occupancy by new clients., • Processes new client intakes, including completion of preliminary documentation, orientation to the facility, laundering of belongings, and bed assignments., • Performs hourly inspections of the facility as well as routine and random inspections of bed areas and lockers., • Secures clients' personal property and maintains an inventory of the client's belongings as needed., • Assists in the monitoring and development of clients' independent living skills including maintenance of bed area, laundry, and personal hygiene., • Assists in the planning and organization of recreational activities, events, and outings., • Informs appropriate program staff of any issues that may affect the health and safety of clients or staff., • Provides clothing and personal care items to clients., • Maintains daily log, visitor and client sign-ins, and other record-keeping., • Utilizes Safe Crisis Management in working collaboratively with Shift Supervisor and Security Staff to respond to incidents; Completes incident documentation as required., • Completes electronic shift summaries and generates daily client census & curfew violation reports., • Serves meals to clients at breakfast, lunch, and/or dinner., • Conducts fire drills and generates documentation as required., • Attends staff meetings, case conferences, and supervisory and in-service training sessions., • Conducts a routine inventory of equipment and supplies., • Performs other duties as assigned by the Shift Supervisor or other supervisory staff. REQUIRED QUALIFICATIONS: • A High School Diploma or GED is required., • Possession of a valid Food Handler’s License, or the ability to obtain one within six (6) months of hire, is required., • 2 years of experience working in a shelter setting, security, customer service, hospital patient care, etc. Preferred, • Good interpersonal skills; high level of maturity and reliability., • Must be adept and comfortable with crisis intervention., • Basic Computer skills., • Preferred: Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless., • Preferred: Bilingual (English/Spanish) preferred. Work Environment: This job operates in a shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

A leading senior living community provider is seeking an Associate Director of Sales to support the Sales and Marketing team. Successful candidates will possess strong organizational and communication skills, along with experience in sales support or customer service. The position offers competitive

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, responsible and well-mannered Porter to create and maintain a clean, comfortable and safe environment for our residents throughout our community. You will be required to maintain the cleanliness and orderliness of our busy common areas, including bathrooms, function rooms, stairways, hallways, the parking lot, sidewalks, windows, carpets, floors and all other public areas, as required. You will often come into contact with residents, resident families, other guests and team members, and we expect you to maintain a friendly, courteous and positive attitude at all times, so that these encounters are always pleasant and professional. In this role you will be cleaning assigned common areas of the community in accordance with the guidelines established by the Director of Housekeeping and will assist the Director when and where needed. Special cleaning projects and assistance with snow removal as necessary may be required. The loving care, attention to detail and great customer service you bring to your responsibilities as a Porter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • An upbeat, friendly, pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be consistent, reliable and thorough with all cleaning practices, • Must excel in providing cleaning services in a fast-paced environment, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Prior experience working with a senior population is preferred, • Must be able to communicate in English

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, responsible and well-mannered Porter to create and maintain a clean, comfortable and safe environment for our residents throughout our community. You will be required to maintain the cleanliness and orderliness of our busy common areas, including bathrooms, function rooms, stairways, hallways, the parking lot, sidewalks, windows, carpets, floors and all other public areas, as required. You will often come into contact with residents, resident families, other guests and team members, and we expect you to maintain a friendly, courteous and positive attitude at all times, so that these encounters are always pleasant and professional. In this role you will be cleaning assigned common areas of the community in accordance with the guidelines established by the Director of Housekeeping and will assist the Director when and where needed. Special cleaning projects and assistance with snow removal as necessary may be required. The loving care, attention to detail and great customer service you bring to your responsibilities as a Porter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • An upbeat, friendly, pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be consistent, reliable and thorough with all cleaning practices, • Must excel in providing cleaning services in a fast-paced environment, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Prior experience working with a senior population is preferred, • Must be able to communicate in English

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking experienced, responsible and thorough Housekeepers to create and maintain a clean, comfortable and safe environment for our residents. You will not only maintain resident apartments, restrooms, common areas, as well as office and surrounding areas clean according to housekeeping standards and procedures, but always with a friendly, courteous and positive attitude. You will often come into contact with residents, resident families, other guests and team members, and we expect those encounters to be pleasant and professional. In this role you will be cleaning assigned areas of the community in accordance with the guidelines established by the Director of Housekeeping. The loving care, attention to detail and great customer service you bring to housekeeping are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • A pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be very swift yet thorough with cleaning practices, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Experience working with a senior population is preferred, • Must be able to work in a fast-paced environment while dealing with a demanding customer, • Must be able to communicate in English, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and positive in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking experienced, responsible and thorough Housekeepers to create and maintain a clean, comfortable and safe environment for our residents. You will not only maintain resident apartments, restrooms, common areas, as well as office and surrounding areas clean according to housekeeping standards and procedures, but always with a friendly, courteous and positive attitude. You will often come into contact with residents, resident families, other guests and team members, and we expect those encounters to be pleasant and professional. In this role you will be cleaning assigned areas of the community in accordance with the guidelines established by the Director of Housekeeping. The loving care, attention to detail and great customer service you bring to housekeeping are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • A pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be very swift yet thorough with cleaning practices, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Experience working with a senior population is preferred, • Must be able to work in a fast-paced environment while dealing with a demanding customer, • Must be able to communicate in English, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and positive in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, responsible and well-mannered Housekeeper to create and maintain a clean, comfortable and safe environment for our residents. You will not only maintain resident apartments, restrooms, common areas, as well as office and surrounding areas clean according to housekeeping standards and procedures, but always with a friendly, courteous and positive attitude. You will often come into contact with residents, resident families, other guests and team members, and we expect those encounters to be pleasant and professional. In this role you will be cleaning assigned areas of the community in accordance with the guidelines established by the Director of Housekeeping as well as supporting the Director as needed. The loving care, attention to detail and great customer service you bring to housekeeping are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Sun–Thurs). 8a-4pm The ideal candidate will have the following skills/qualifications: • A pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be very swift yet thorough with cleaning practices, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Experience working with a senior population is preferred, • Must be able to work in a fast-paced environment while dealing with a demanding customer, • Must be able to communicate in English, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and positive in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking experienced, responsible and thorough Housekeepers to create and maintain a clean, comfortable and safe environment for our residents. You will not only maintain resident apartments, restrooms, common areas, as well as office and surrounding areas clean according to housekeeping standards and procedures, but always with a friendly, courteous and positive attitude. You will often come into contact with residents, resident families, other guests and team members, and we expect those encounters to be pleasant and professional. In this role you will be cleaning assigned areas of the community in accordance with the guidelines established by the Director of Housekeeping. The loving care, attention to detail and great customer service you bring to housekeeping are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • A pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be very swift yet thorough with cleaning practices, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Experience working with a senior population is preferred, • Must be able to work in a fast-paced environment while dealing with a demanding customer, • Must be able to communicate in English, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and positive in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking experienced, responsible and thorough Housekeepers to create and maintain a clean, comfortable and safe environment for our residents. You will not only maintain resident apartments, restrooms, common areas, as well as office and surrounding areas clean according to housekeeping standards and procedures, but always with a friendly, courteous and positive attitude. You will often come into contact with residents, resident families, other guests and team members, and we expect those encounters to be pleasant and professional. In this role you will be cleaning assigned areas of the community in accordance with the guidelines established by the Director of Housekeeping. The loving care, attention to detail and great customer service you bring to housekeeping are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • A pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be very swift yet thorough with cleaning practices, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Experience working with a senior population is preferred, • Must be able to work in a fast-paced environment while dealing with a demanding customer, • Must be able to communicate in English, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and positive in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times

Job DescriptionBenefits: • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Training & development Position Summary: The Front Desk Associate plays a vital role in the smooth and efficient operation of the office. This individual is responsible for managing daily front desk activities, supporting administrative functions, and ensuring a positive experience for all patients and visitors. The ideal candidate is highly organized, customer-service oriented, and able to manage multiple tasks in a fast-paced environment. This position is ideal for candidates with 13 years of front desk, administrative, or customer service experience, preferably in a healthcare or office setting. Bilingual abilities in Spanish or Mandarin are strongly preferred. Key Responsibilities: • Create and maintain a welcoming and professional environment for all visitors and staff, • Greet patients and clients upon arrival, ensuring a friendly and efficient check-in process, • Answer incoming phone calls, respond to emails and text messages, and manage appointment scheduling, • Maintain a clean, organized, and inviting front desk and waiting area, • Collect and review new patient forms, including medical history and required documentation, • Assist patients with completing paperwork (e.g., demographic forms, release of information), • Update and verify patient information such as insurance details and payment methods, • Collect co-pays and other payments; follow up on outstanding balances or payment plans, • Manage and update patient therapy schedules using scheduling software, • Support therapists with scheduling changes and time-off requests, • Ensure intake forms are up to date and comply with clinic or office protocolsQualifications:, • 13 years of experience in a front desk, administrative, or customer service role (healthcare or office setting preferred), • Excellent verbal and written communication skills in English; fluency in Spanish or Mandarin is a strong plus, • Strong customer service and interpersonal skills, • Detail-oriented with strong organizational and multitasking abilities, • Proficient with computers and scheduling or EMR software (training available), • Positive attitude, strong work ethic, and ability to work well in a team environment, • Ability to translate information and support non-English-speaking patients as needed

Job Description Hours: This position would be primarily PM shift and flexible to work both AM and PM shifts to provide coverage as needed Weekend coverage needed consistently: If you are looking for weekends off, this is not the job for you Reports to: Director of Front Office Location: Allegria Hotel – 80 West Broadway, Long Beach NY 11561 Job Summary The Front Desk Manager is responsible for the guest’s experience at the beginning and end of their stay by performing check-in/out and interaction with guests and the general public by phone and in person, training new front desk associates and managing the shifts from a manager on duty standpoint at the front desk. Responsibilities also include scheduling, labor management, purchasing, training, hiring, customer service, etc. Hilton Experience is preferred, Hotel Experience is required. Hours will mainly be mid shift to pm shift and weekends. Essential Duties and Responsibilities • Provides professional and courteous guest service at all times, • Greets arriving guests, • Answers telephone calls courteously and efficiently, • Responds to inquiries regarding hotel services, guest registration, local shopping, dining, entertainment, and travel directions, • Generates, confirms, cancels, and changes guest reservations, • Keeps records of room availability and guest’s accounts, • Assists arriving and departing guests with luggage, • Computes bills, receives payments, and makes change for guests, • Makes restaurant, transportation, or entertainment reservations for guests, • Assumes manager duties in absence of General Manager, • Transmits and receives messages through telephone, facsimile, and switchboard, • Maintains wake-up call service, • Posts ancillary charges to guest folios (food, room, telephone), • Maintains clean and neat work and storage space, • Assists with appropriate storage of guest property, • Attends monthly department meeting, • Completes projects as determined by Rooms Operations Manager, • Customer Service: Displays a professional sense of urgency when communicating and interacting with customers, coworkers, and the public in a way that exceeds the customer’s wants and needs. Identifies opportunities to improve and deliver additional value to customer’s experience by presenting creative solutions and innovative ideas., • Communication: Actively listens to customers, coworkers, and the public (viewing the situation from the customer’s perspective) and works together to solve the problem through effective communication., • Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed., • Quality: Work “product or service” is free of errors and exceeds customer expectations. Education or Experience- High school diploma or GED equivalent; no prior experience is required., • Language Skills- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules, and memos. Speak clearly, distinctly, and with confidence using appropriate pauses, emphasis, correct English, and punctuation., • Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply, and divide all units of measure., • Ability to pass physical exam, drug test, and background check, • Requires walking and standing to a significant degree, reaching, handling, lifting, talking, hearing and seeing, • Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs., • Primarily inside environmental conditions

Job Description Membership and Events Coordinator About This Opportunity The Membership and Events Coordinator is a key member of QBG’s Development Team, responsible for managing all aspects of the Garden’s membership program and supporting the planning and execution of on-site events. QBG’s membership program serves more than 1,200 households and offers benefits such as free admission, discounted access to programs, and invitations to exclusive events. The Coordinator oversees solicitation, gift entry, membership card processing, troubleshooting, and stewardship of both active and prospective members, and partners with Garden leadership to develop and implement strategies that grow membership and encourage deeper donor engagement. The Coordinator will also manage planning for the Development Department’s seasonal events at the Garden, including members-only evenings, the annual fundraising gala, and special programs. The Membership and Events Coordinator role reports directly to the Director of Development. It is an operations-focused role that involves frequent interaction with members and the public – the ideal candidate has strong administrative, office, and customer service skills. Responsibilities • Manage correspondence with members, including writing and producing membership cards and letters and thank you letters, and conducting phone calls to retain lapsed members, • Coordinate on-site membership registrations and renewals, • Manage accurate recording of all donor gifts and membership dues, • Work with Admissions team to update the POS (Point of Sale) member information and inform team about any changes to Membership benefits; troubleshoot member issues, • Collaborate with colleagues to promote Membership through owned digital channels and onsite at the Garden, • Develop and execute approximately four annual Membership events, • Assist with maintenance and updating of the Garden’s donor database, DonorPerfect, • Assist with management and expansion of QBG’s mailing and email lists, • Manage all planning for Development-related events, including generating mailing lists, working with event vendors, collaborating with event sponsors, overseeing the event budget, and working with events staff on day-of operations, • Carry out in-house mailings to segments of the Garden’s list, • Engage in institution-wide initiatives as is appropriate, • Occasional supervision of assistants, interns, and/or volunteers, • Some college experience required; Associate’s or Bachelor’s degree preferred, • Relevant experience in membership services, office administration, and/or visitor or customer service, • Exceptional attention to detail and a strong commitment to accuracy, • Excellent writing, communication, organizational, and interpersonal skills, • Proficiency with technology, including word processing, spreadsheet, and database programs (Microsoft Word, Excel, DonorPerfect, and CounterPoint SQL); willingness and ability to learn new systems, • Strong time-management skills and enthusiasm for meeting deadlines, • Fluency or proficiency in Chinese strongly preferred, • Ability to work both independently and collaboratively This is a full-time non-exempt position with weekly on-site work, and some flexibility to work remotely. Benefits offered include excellent medical, vision, dental and life insurance, generous PTO, paid holidays, employee discounts, access to the Museums Council pass, which grants free admission to various museums and cultural institutions, pension and other retirement savings plans. Schedule is generally Monday through Friday, with occasional required evenings and weekends.. Salary: $49,000 - $52,000 For consideration, please submit your resume, cover letter, and any relevant documents via our Career Center. If you encounter difficulties with uploading documents to the portal, please send via email to Human Resources. Health & Safety: proof of full Covid-19 vaccination strongly recommended for employment. Queens Botanical Garden is an Equal Opportunity Employer (EOE). The Garden does not discriminate in its employment practices due to an applicant’s race, ethnicity, color, creed, religion, sex, gender identity or expression, pregnancy, sexual orientation, national origin, disability (physical or mental), age, marital status, veteran/active military service member status, political affiliation, mental illness, socioeconomic status or background, neuro(a)typicality, physical appearance, genetic information, immigration or citizenship status, status as victim of domestic violence, sexual violence, or stalking, arrest or conviction record, pre-employment marijuana testing, sexual and reproductive health decisions, employment/unemployment status, salary history, credit history, marital/partnership stratus, caregiver status, height and weight, or any other legally protected status. Minorities, women, veterans and individuals with disabilities are encouraged to apply. If you need a reasonable accommodation for any part of the application process, please contact Human Resources via email or phone 718-886-3800 x 203.