Venue Technician - Opening Team
26 days ago
Orlando
Job DescriptionWHO WE ARE Level99 is a real-world gaming venue designed for adults, featuring over 50 mental and physical challenges in artistic environments. Games range from ninja warrior obstacle course style challenges to mental logic puzzles, and everything in between. Each challenge is quick—just 1 to 4 minutes—and Players can do the same room over and over again, or they can move on to something new. Like a video game, Players earn rewards, climb the leaderboard, and make progress – each time a Player comes back, the game remembers where they left off. Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, and King of Prussia, PA. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit for more details. Level99 Disney Springs, FL - coming soon! OVERVIEW The Venue Technician (“Venue Tech”) works closely with the Venue Technician Lead to ensure a best-in-class gameplay experience for Level99 guests. You will work in the trenches, hands-on, to assist with the maintenance, repair, improvement, and replacement of Level99’s attractions and Entertainment facilities. The Venue Technician is passionate about getting the details right, meeting guest needs before being asked, and ensuring a safe, clean and well maintained venue. A Level99 Venue Tech has honesty and personal integrity that is above reproach, prefers a joyful and positive approach to challenging situations, chooses humility over the need to “be right,” and in all things acts as though you are the Owner and Operator of their venue. Click here for a video on the Day in the Life of a Venue Tech at Level99! Responsibilities of this position will include: • Highly organized with strong attention to detail, • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness to pressing technical issues as required, • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs/ladders, and read/interpret technical manuals and instructions, • Able to grasp, reach overhead, push, lift and carry up to 50 pounds., • Ability to prioritize, multi-task, calmly and effectively work with a leader under tight deadlines, manage multiple projects, and work in a fast-paced, deadline-oriented environment., • Ability to work well under pressure and complete assigned tasks during operating hours, while in the midst of guests, • Operational knowledge of technical equipment inclusive of rigging, carpentry, sound, and lighting, • Experience with the safe operation of power tools, hand tools, ladders, lifts, and electricity, • Strong verbal communication skills, • High integrity and professionalism, • High School education or equivalent, • Understands, utilizes and embraces new technology and its implementation into our operation, with specific knowledge in, but not limited to, the Google Suite (Docs, Sheets, Slides, etc.), • A positive, joyful, upbeat and energetic attitude, • Willingness to "roll up your sleeves" and get into the details as a team player with a "get things done" proactive attitudeOTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE, • Minimum 1 year of experience working in a related tech/maintenance capacity